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Hire the best File Management Freelancers in Lagos, NG

Check out File Management Freelancers in Lagos, NG with the skills you need for your next job.
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Clients rate File Management professionals
Rating is 4.6 out of 5.
4.6/5
based on 117 client reviews
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    I offer a premium service to my clients, i am hyper responsive and availbale M-F and offer quality services. I have 10years professional experience in cusotmer service and i ahve worked for multiple businesses across the globe. I am an enthusiastic professional, whose expertise lies in performing well in tasks such as customer service, virtual assistant roles and recruitment duties. Being highly communicative, organized and versatile problem solver who is passionate about striving for excellence, my aim is to deliver outstanding experiences that can only benefit me positively. I am top-rated expert here on upwork and i look forward to bringing my value to your team..
    vsuc_fltilesrefresh_TrophyIcon File Management
    Administrative Support
    Customer Service
    Freshdesk
    Email Communication
    Task Coordination
    Customer Experience
    Virtual Assistance
    Data Entry
    Microsoft Excel
  • $10 hourly

    • 5.0/5
    • (11 jobs)
    I make the lives of entrepreneurs and executives easier by reducing their workload and increasing productivity. With an eye for detail and a strong sense of excellence that ensures that all projects I work on are a success, I have helped clients streamline their workflow and processes. I am tech-savvy and possess excellent communication and organizational skills. My experience working with individuals and businesses while delivering value and making an impact has given me a diverse set of skills, including but not limited to the following: ⚡Administrative support ⚡Project Management ⚡Inventory Management ⚡Task Delegation ⚡Email and Calendar Management ⚡Web and Market Research ⚡Appointment Scheduling ⚡File Management ⚡Light Bookkeeping ⚡Travel Management ⚡Lead Generation I am proficient in a variety of software applications and web-based platforms, including ✔Microsoft Office, Google Suite ✔ClickUp, Trello, Asana, Airtable, Notion ✔Slack, Zoom ✔Canva ✔Monday.com, Hubspot, Dubsado ✔ Dropbox, Drive ✔QuickBook, Xero, ✔Google Calender, Calendly ✔Maya, Tripbot, ChatGPT, Bard WHY WORK WITH ME? -Quality Work & Delivery:. I deliver quality service to my clients. - Responsiveness: I keep all lines of communication open for easier and faster responses to my clients. - Receptive: I am open to feedback and work reviews from my clients and put in extra effort to deliver value. - Professionalism: I maintain a professional work ethic and protocols while ensuring mutual respect and trust. I am open to new opportunities, challenges, and a chance to learn new skills. Ready to ease up your workload, Let's chat.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Appointment Scheduling
    Communications
    Calendar Management
    Lead Generation
    Light Project Management
    Email Communication
    Company Research
    Travel Planning
    Personal Administration
    Data Entry
    Online Research
    Market Research
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    Being a double qualified Medical Specialist with over 12 years of experience in Health, Business, and Administrative Duties, I provide creative and detailed Customer Care Services, as well as support Executives and Business Owners to achieve their goals by keeping the company's core values and ideologies. I am very proficient in the English language both written and oral, a team player who pays extensive attention to details, and can work 40 hours+ a week under minimal supervision. My objective as a freelancer is to provide the highest quality service contributing to the growth of my clients seeking: - Customer Care Support - Admin Support - Health-care Management - Electronic Medical Records Management - Data analytics - Fitness and Wellness - Lead qualification and prospecting - Organization - Digital and Social media Marketing - Web Research - Personal assistance - Telemarketing - Calendar Management - Email Handling - Data Entry and other general admin tasks. I am a detailed, dedicated, and hardworking professional equipped with technical skills and a positive work ethic. I am very confident that with my broad work experience, the skill set I've earned over the years, and my passionate desire to provide world-class customer service, I will be a valuable addition to any establishment that hires me.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Personal Administration
    Phone Support
    Troubleshooting
    EMR Data Entry
    Healthcare IT
    Email Support
    Online Chat Support
    Customer Service
    Telemarketing
    Science & Medicine
    Sales & Marketing
    Data Entry
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    Hi, Thank you for stopping to check my profile. I am a professional and versatile freelancer. I am dynamic and proactive, and always ready to take on challenges. I take pride in giving 100% job satisfaction. My work experience includes but are not limited to the following: •Customer Service •Accounts Assistant (Knowledgeable in basics of Quickbooks) •Admin Support •Data Entry/ Analytics •Pivot and Visualization •Email Support •Chat Support Assistant •Lead Generation •Web/Online Research •Email Handling/Management - Outlook, Gsuite, Yahoo, Gmail I work pretty well under pressure and I can manage multiple projects concurrently without sacrificing the quality. I value communication too; it's very important to me that both are on the same page and has the same goal. I strive to give my best in my outputs to ensure my clients get their money's worth. Why hire me? • Fluent English. • Very diligent, I will take my time to get to know you and your business. I’m always available if you need support. • I have over 8 years of experience handling multiple tasks. • Proficient in using office tools • I am a quick learner. • Excellent Communication skill. You can see reviews from other clients I have worked with.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Draft Correspondence
    Visualization
    Data Cleaning
    Google Workspace
    Customer Service
    CRM Software
    Administrative Support
    Microsoft Excel
    Accuracy Verification
    Email Support
    Phone Support
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (10 jobs)
    Hi, I'm Grace. Thank you for viewing my profile! Are you overwhelmed by your daily tasks and looking for an honest and reliable virtual assistant? Look no further! With my epic skills and top-notch services, I can help you streamline your workload and free up your valuable time. I am a resourceful and well-structured executive assistant with 9+ years of experience in providing exceptional support to start-up founders, entrepreneurs, and CEOs to achieve an increase in outputs, sustaining an unfailing workflow, and bringing them up to speed on the progress while allowing them to be more focused on their passions and family life. My core services include but are not limited to; ✅Executive Support ✅Team management ✅Invoicing ✅Executive Assistant ✅File management ✅Lead generation ✅Travel and accommodation arrangements ✅Database management ✅Customer support (Email, live chat, and phone) ✅Tasks coordination ✅Expense claims processing ✅Project management ✅Email and calendar management ✅Data entry ✅Social media management ✅Appointment Management ✅Administrative support and several other tasks assigned For smooth and seamless operations, I am competent with the use of the following technical tools; Google Suites, Microsoft Office tool, SAP, Slack, Trello, Bitrix24, Hubspot, Aweber, Zoom, LinkedIn, Zoho, PgAdmin, DocuSign, LinkedIn Sales Navigator, Leadscrape, Calendly, Skype, Hootsuite, and several others. I am willing to learn any new tools to enhance productivity and efficiency within a short period. I can adjust my schedule to accommodate your preferred time zone. I am open to both long-term and short-term collaborations, and I believe that bringing me on board will be a valuable asset for you and your organization. Let me be your right-hand virtual assistant and a digital sidekick for maximum productivity. Contact me to discuss your specific needs, I am sure I will find the right solution for your project because I love what I do and I do it with passion. I'm excited to meet you and share my passion with you! Thank you! Warm regards, Grace
    vsuc_fltilesrefresh_TrophyIcon File Management
    Canva
    Research & Strategy
    Google Docs
    Customer Service
    Scheduling
    Virtual Assistance
    Task Coordination
    Executive Support
    Email Communication
    Calendar Management
    Invoicing
    Administrative Support
    Lead Generation
    Data Entry
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    "Mercy is extremely communicative, including proactively checking in and providing status updates. She is very detail-oriented and asks the right questions to ensure she's understanding a project correctly, and then executes. She has saved our company significant time researching information and compiling data where otherwise we simply did not have the bandwidth to tackle in a timely manner. Love working with Mercy - would strongly recommend and our firm will continue to assign projects to her as they emerge. Excellent contractor." "Excellent work! We are extending the contractor's work to a longer contract based on mutual fit and her execution of what was assigned to her." The above remarks are some of the feedbacks I have gotten from my clients. I treat each project as my own because I want your business to succeed! With over 5 years experience working in different challenging positions ranging from Class Administrator to Personal Assistant and Research Specialist, I am a highly self motivated young lady looking forward to developing a qualitative career within a distinguished corporate and learning environment where my competencies acquired and proven through academics, employment involvements, hobbies and other extra- curricular activities can be put to use and further developed in other to meet organizational target and enjoy a colorful, satisfying career. I am adept at; *File Management *Data Management *Soft Bookkeeping *Calendar Management *Reporting *Social Media Marketing - Facebook Ads, Graphic Designs *CRM (Mailchimp, Greenrope, Pipedrive, REI Blackbook, Salesforce) *Email Marketing (CRM, GMAIL, MS OUTLOOK 360) *Basic Photoshop Editing (Info graphic, Brochure, Postcard) *Data Entry *Web Research *Editing Documents *Shopify (Import Reviews, Product Research, Video Marketing) *Video Editing for E-commerce business *Wordpress, Clickfunnels, Leadpages, Instapage (Landing Pages) *SEO. To mention a few. I place great value on communication, and as such, I possess outstanding interpersonal skills. I am evolving, thereby, I remain teachable. Looking forward to your messages. Thank you!
    vsuc_fltilesrefresh_TrophyIcon File Management
    File Maintenance
    Google Workspace
    Market Research
    Writing
    Executive Support
    Lead Generation
    English
    Virtual Assistance
    Interpersonal Skills
    Data Entry
    Computer Skills
    Time Management
    Microsoft Excel
  • $15 hourly

    • 4.8/5
    • (26 jobs)
    As an accomplished Virtual Assistant with a keen eye for detail and a penchant for efficiency, I excel in providing top-notch administrative support, conducting thorough research, and optimizing lead generation strategies. With a solid background in various industries, I bring a versatile skill set to optimize your business operations and drive growth. "Esther did the job excellently. I definitely recommend her." this is a comment from my client Are you on the hunt for a Virtual Assistant who can be your secret weapon in the world online endeavors? Look no further! I am a virtual assistant Expert who has worked with Large Companies in acquiring and retaining new customers. It's not my passion to make money from every task that is finished. But what motivates me to produce top-notch work with complete concentration is my desire to make my clients happy; good money just follows. I can be your third wheel in terms of making your personal and professional goals attainable without you having to exert too much effort .All you have to do is discuss the concepts with me, and I'll put together your calendar, send emails, return phone calls from clients, book travel accommodations within your budget, and support you and your team through the entire process. I mostly work with startups, business owners, freelancers, advertising agencies, and brands. I have collaborated on various projects with diverse small company owners, agencies, and brands. I provide services of the highest caliber, going above and above for every project. ✅Data Entry ✅Web Research ✅Lead Generation ✅Typing - 75/wpm ✅Prepare Meeting Materials ✅Make Travel Arrangements( Zillow zapier) ✅Handle Billing and Invoicing ✅Handle Client Inquiries by E-mail ✅Ability to work as part of a team ✅Excellent Customer Service skills ✅Maintain a Calendar and Set up Meetings ✅Prepare and Send out E-mail Newsletters ✅Send out the requested Information to Customers. ✅Manage Contact Lists and Customer Spreadsheets ✅Preparing Slideshows, Event Planning, and Coordination ✅Uploading Contents Videos (Youtube, Vimeo, and Clickfunnels) ✅ Property Management (cohost, listing, consultation and arbitrage) I possess excellent negotiation, persuasion, and communication abilities while dealing with customers. I'd be a great fit for any organization because of my ability to multitask, keep organized, use various CRM systems, and pick up new skills. To ensure the success of any project, I am constantly interested in developing long-lasting professional connections with my clients. Let's collaborate to accomplish your objective! I work for clients’ 100% satisfaction!
    vsuc_fltilesrefresh_TrophyIcon File Management
    Property Management
    Lead Generation
    Twitter Marketing
    Research Methods
    Personal Administration
    Task Coordination
    Scheduling
    Google Workspace Administration
    Communication Skills
    Email Marketing
    Data Entry
    Administrative Support
  • $20 hourly

    • 5.0/5
    • (12 jobs)
    Excited you found me! Adeola here! I am a professional SEO Expert writer, Technical writer, Ebook, and keyword finder with over five years of experience. I carry out in-depth research to craft the best content for you. Rest assured that you will not waste your time and resources with me. When we work together, we share a similar goal to your utmost success. My experience and skill set enables me to write on various topics and niches while completing your project on time. My areas of expertise are as follows but not limited to: 📌Optimised SEO 📌SEO content writing 📌Web content 📌Ebooks 📌Technical writing 📌 Blog posts 📌 Social media content 📌 Communication and marketing writing 📌 Research and report writing 📌 Articles 📌 Ghostwriting 📌 Keywords 📌 Email communication and sales 📌 LinkedIn optimization 📌 ChatGPT and AI Prompts INDUSTRY EXPERIENCE I have experience marketing and writing across B2B, SAAS, and B2C industries for clients in the UK, Europe, and the US: 📌 Apps 📌 SaaS & Software 📌 Sports 📌 Education 📌 Travel 📌 Health 📌 Finance 📌 Start-ups 📌 Advertising 📌 Food 📌 Retail 📌 Crypto 📌 Lifestyle 📌 Technology I hope you do realize that CONTENT IS KING! It's what can make or mar your business. Here are more details about me: 📌 I have worked as an Independent contractor to produce 200+ blog posts for several brands and created over 20+ eBooks. I always give my best effort to keep my clients satisfied. 📌 I am receptive to new ideas and learning. As a fast learner, I follow instructions and suggestions to deliver quality work. I am passionate about my job and set the highest standards possible. All of my writing is guaranteed to be: 📌 100% unique and plagiarism free 📌 Thoroughly researched and up-to-date 📌 Thoroughly checked for spelling and grammar 📌 Delivered on time every time Kindly don't hesitate, and let's chat about your project. I assure you that an attempt on me will allay your doubt about my competence. To your business success Adeola A.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Copywriting
    Scheduling
    Email Communication
    Ghostwriting
    Keyword Research
    Technical Writing
    Ebook Writing
    Article Writing
    Content Creation
    Blog Writing
    SEO Writing
    Proofreading
    Social Media Content
    Search Engine Optimization
  • $15 hourly

    • 4.6/5
    • (4 jobs)
    I am an experienced Virtual Assistant. I am a very hardworking and self-motivated individual. Communication and organizational skills are among my strongest assets. As a virtual assistant, I have two years of experience and over five years of experience in administration services in various industries. As a professional, my values include professionalism, honesty, sincerity, quality work, and time management. In my previous work I have achieved 100% job success in a number of organizations. The VA industry is very exciting to me, and I am constantly seeking out new information. I am available to execute your projects and I am committed to following your instructions, meeting your deadlines, and providing quality services. My Expertise; Organizational skills Communicational kills Personal Assistance Researching Expense tracking Social Media Content posting Scheduling appointments Data entry Updating database Responding to emails Vendor management Generating ideas Kindly send me a message now so we can start working on your project.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Data Processing
    Data Cleaning
    Google Docs
    Executive Support
    Customer Service
    Data Annotation
    Data Labeling
    Google Workspace
    Analytics
    Administrative Support
    Data Interpretation
    Microsoft Power BI
    Microsoft Excel
  • $20 hourly

    • 5.0/5
    • (14 jobs)
    You can call me Nancy. I am a full-time freelancer with over 5years of experience in the Administrative field and project management, I specialize as; Project Manager, Administrative/Executive Assistant, Customer Service, Data Entry, SEO Management. My main objective is to make your daily workflow run smoothly. I’m Detail-orientated, Tech-Savvy, Versatile, Self-motivated, easy to work with, Goal-driven with great communication skills and strong values. Over the past years, I have worked with individuals and businesses, creating a great impact and value. From and through these experiences, I have developed exemplary skills including but not limited to; Skillsets such as: Project Management, Administrative/Executive Support, Customer Service, Data entry, SEO management, Social Media Management, Inventory Management, Listing Management, Sale Report, Multitasking, Following Procedure, Task Delegation, Time Management, Virtual Assistant, Email Handling, All round Research, Scheduling, File Management, Light Bookkeeping. I Have worked with Software, Application, and Websites such as: Microsoft Office, Google Suite, ClickUp, Monday.com, Slack, Skype, Wistia, Asana, Instagram, Facebook, Dropbox, Zoom, Canva, Shopify, and WordPress. Also, I am a fast learner very much open to tasks that present growth and opportunities to acquire additional skills. I hope you find my profile interesting enough for a Job consideration. Thank You.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Social Media Marketing
    Light Project Management
    Google Workspace
    Administrative Support
    Meeting Agendas
    File Maintenance
    Email Communication
    Canva
    Data Entry
    Microsoft Office
    Google Docs
  • $30 hourly

    • 5.0/5
    • (15 jobs)
    My specialization is helping companies build sustainable relationships of trust through open and interactive communication. I act as a liaison to provide information on services and products, resolve any emerging problems, and fulfill customer needs to ensure customer satisfaction, retention, and happiness culminating in the development of brand loyalty and reputation. * 8+ years dealing with customer queries and complaints * Qualification from Customer Service Institute(CSIN) During my time working as a Customer and Client Representative, I was able to achieve the following things: - Function as the face of the company to executive clients as needed - Prospecting for potential customers - Maintain accounts by recording account information and processing customer adjustments - Recommend potential products or services to management by collecting customer information and analyzing customer needs Skills and Strengths: Computer Skills | Market and Product Research | Conflict Resolution | Complaint Resolution | Documentation Skills | Team Training | Technological and Computer Skills | Decision Making | Customer Service | Data Analysis | Organizational Skills.
    vsuc_fltilesrefresh_TrophyIcon File Management
    US English Dialect
    Light Bookkeeping
    Communication Etiquette
    Administrative Support
    Product Knowledge
    Interpersonal Skills
    Customer Support
    Microsoft Office
    Email Support
  • $25 hourly

    • 5.0/5
    • (5 jobs)
    What makes me the right person for your job? Many. For starts, I am a Freelance copywriter who also has excellent skills in customer service, social media management, and virtual assistance administration. That's 4 in 1. Now, you can eat your cake and have it. Why? As a copywriter, I write copies that convert and get your target audience to do your bidding; As a customer service expert, your customers are kings, so I'm AGGRESSIVELY pro-customer because they're always right; My areas of competence include email communications, chat and phone support, technical support, fulfillment of orders, and ticketing systems. As a virtual assistant, I would like to help you do the dirty office work, so you have time to focus on more critical company stuff. In my social media management roles outside of Upwork, I have professional working competency using the following tools: -Salesforce CRM/Lightning Cloud, -Netsuite, -Google Workspace, -Hootsuite, -ConvertKit -Slack -Mailchimp, -WordPress -Trello and a few others. I am a self-starter, very resilient, and not afraid to take on any task within my core areas of competency. If you need a competent and passionate freelancer for that job within my sphere of influence, then I'm your go-to guy. I would LOVE to work with you, so holler and let me use my wealth of experience to resolve that nagging issue. Click on that message icon and shoot me a DM.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Administrative Support
    Microsoft Office
    Data Entry
    Audio Transcription
    Microsoft Word
    Social Media Content Creation
    Article Writing
    Customer Experience
    Social Media Management
    Customer Support
    Blog Writing
    Email Copywriting
    Proofreading
    Copywriting
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    Hello there! I am an experienced IT support and virtual assistant with over 3 years of experience. I specialize in providing top-notch technical support and administrative assistance to small business owners, entrepreneurs, and tech startups. Here are some examples of my previous accomplishments: * Project Management: I have experience in planning and simplifying daily tasks using project management tools to improve communication and workflow. This has helped clients achieve their goals more efficiently and effectively. * Lead Generation: I have successfully collected 1000 leads using Facebook and other online research methods for cold outreach campaigns. This has resulted in new business opportunities for my clients and helped them expand their customer base. * Content Creation: I have edited, and published over 50 blog posts on WordPress, using the Gutenberg layout and professional featured images. This has helped clients establish their brand and attract more visitors to their website. * WordPress Management: I have managed the WordPress dashboard of 3 websites, handling functionality and settings. This has enabled clients to focus on their core business while leaving the technical details to me. * SEO and Keyword Optimization: I have accelerated the engagement on 100+ quotes using keywords and SEO techniques, which improved website rankings and increased online visibility. * Social Media Marketing: I have designed and produced engaging campaigns for social media pages, which expanded the online presence of my clients and helped them reach new audiences. My clients appreciate my attention to detail, strong communication skills, and ability to work independently. I am confident that I can provide you with the support and assistance you need to achieve your business goals. If you're looking for a reliable and experienced virtual assistant and IT support specialist, please feel free to contact me. I'm looking forward to hearing from you!
    vsuc_fltilesrefresh_TrophyIcon File Management
    File Maintenance
    Customer Support
    Social Media Marketing
    Technical Support
    Virtual Assistance
    Search Engine Optimization
    WordPress
    Communication Etiquette
    Customer Service
    Data Entry
    Email Handling
  • $15 hourly

    • 5.0/5
    • (2 jobs)
    You are a professional and you need a responsible VA to support you in daily tasks such as: -Web research and organizing information - Lead generation -Document Review -Article Writing -Handling Correspondence -Technical Support - Live Chat -Managing Itinerary - Email Campaign, Flyer and logo creation -Data Entry - Customer Service -Making reports and presentations -Scheduling and appointment setting -Email communication/ Email account management, -Calendar management & Project Management -Research for personal purposes (search for flights, hotels, restaurants, etc). - File management Then let's hop on a call and discuss further about your project. I have several years of Executive and administrative support, Customer Service and Support experience. I am proficient with a variety of office software with which I use to efficiently execute tasks. Putting a great emphasis on communication is what I always offer in order to meet your expectations. As an experienced Creative, Executive, and Personal Assistant, I assure you that I can contribute to your business even more successfully. I am a self-driven person and look at new business opportunities as an advantage for personal growth. Hire me, you will not regret your decision.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Project Management
    Calendar Management
    Virtual Assistance
    Appointment Scheduling
    Canva
    Customer Service
    Lead Generation
    Executive Support
    Task Coordination
    Email Communication
    Google Workspace
    Data Entry
    Microsoft Office
    CRM Software
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    Proven Executive Assistant - Supporting CEOs, Directors, and VPs of organizations. Administration Assistance/Support, Client/Board Relationship, Events, Travel, Budget, Operations. Self-directed and driven executive assistant with comprehensive accomplishments leading office administration, executive support, and calendar management, project, and cross-functional team to ensure success and achieve goals. An innovative thinker with strong event planning, travel coordination, and client relationships strengthening acumen. Demonstrated success developing and seamlessly executing plans in complex organizational structures. Recognized for maximizing performance by implementing appropriate strategies through analysis of details to gain understanding of the emerging executive issues, trends, and relationship. I have a unique ability to manage complex projects and challenges seamlessly. The ability to help others and be part of a good team are what energize me, and my various accolades exemplify my powerful work ethic. I believe an executive assistant must model diplomacy, adaptability, and professionalism. I am relied upon to establish and maintain effective working relationships with colleagues and clients, prioritize action items with minimal oversight and handle sensitive materials with the greatest level of confidentiality and discretion. Proficiency/Skills • C-Level Executive Support • Project Management • Marketing • Event Planning • Retail Assistance • Office Administration • Proposal Writing • Invoice Processing • Travel Arrangement • Customer Relationship Management • Strategy • Content Development • Employee Relations • Executive Management • Expense Reports • Key Client Relationship • Conference Coordination • Daily Operations Management • Corporate Communication • Strategic Gate Keeping • Calendar Management • Presentation development • Analysis and Proof reading • Complaint Handling • Customer Engagement • Team Collaboration • Customer Service Tools and Technologies • Microsoft Office Tools • Microsoft Outlook • Gmail Suite • Internet Savvy Accomplishment • Organize and coordinated Lafarge-Holcim Africa National Sport Day event for 2000 participants • Manage administration and complex projects for Olabel Farms • Oversee complex, high-priority meetings, including material generation and logistics. • Facilitate communications with C-level executives, customers, vendors, consultants and corporate partners. • Worked on various presentation and develop materials for senior executives • Demonstrated exceptional customer care and robust relationship building skills with Lafarge cement retailers. • Encourage team collaboration in order to achieve excellent levels of customer satisfaction • Customer-focused and experienced in Retail, with the proven ability to towards and consistently exceeding targets. Interests. • Travelling • Music
    vsuc_fltilesrefresh_TrophyIcon File Management
    Virtual Assistance
    Google Workspace
    Word Processing
    Light Project Management
    Funding Needs Assessment
    File Maintenance
    Executive Support
    Data Entry
    Email Communication
    Task Coordination
    Scheduling
    Microsoft Office
  • $12 hourly

    • 5.0/5
    • (5 jobs)
    A Customer Service Representative with over 6 years of experience working with a Technical company (EdTech); skilled at trouble-shooting problems unique to each customer and offering solutions that meet customer satisfaction; self-motivated, diplomatic, and able to manage sensitive situations My expertise include but not limited to: * Attend to Customers concerns * Track Customer's order * Handle Emails * Handle Phone Calls * Trouble-shoot problems * Use Google suite like; Form, Calendar, Drive, Sheet, Doc, etc. * CRM tools; Zendesk, Asana, Trello, Slack, MS Teams, Outlook, Hubspot, ClickUp, and a few others. My Work Environment/Tools * 2 internet sources * Andriod and iPhone * Hp Laptop * 24hrs light source (Solar & Inverter) * Quiet work environment * Ringlight * Noise cancelation headset I'm always online and I can easily adapt to new technology I am ready to work with you right away.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Community Management
    Data Entry
    Data Scraping
    Customer Service
    Troubleshooting
    Task Coordination
    Trello
    Video Editing
    Customer Relationship Management
    Technical Support
    CRM Automation
    Zendesk
    Email Support
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Hello prospective client, Are you in need of a Virtual Assistant for your organization or Customer service support to help manage your business and make it stress free for you?. Well search no more, you are at the right profile. ABOUT ME I am a qualified, certified, problem solving, efficient and friendly virtual assistant and Customer service support with 3+ years experience. I can work independently with little or no supervision. I can also work as a team member. MY SERVICES AND SKILLS - General virtual assistance - Improving customer engagement and client relationship - Social media management and growth - Photo and video edits - Email management - Leadership skills TOOLS - Google suite - Trello - Canva pro - Slack etc. I am also open to learning new tools not listed above. My virtual assistance portfolio is displayed below and I am excited to discuss your company's project with you. I am available for a scheduled interview and I CAN START WORKING IMMEDIATELY.. WHY HIRE ME??? - I am smart, hardworking, and bring great work ethics to the table. - I deliver splendid services at a good rate. - I am an excellent and fast learner when taught what I am not familiar with. - I am a graduate and speak fluent English. - I have an equipped working environment. Which consists of - Laptop - A noise cancellation headset - A ring light - A serene and quiet environment - A standby wifi - Steady electricity and standby source of power. I look forward to helping you in your next project.. Your company's growth and success is my business. Jennifer.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Communications
    Multitasking
    Meeting Notes
    Travel & Hospitality
    Customer Retention
    Meeting Scheduling
    Email Etiquette
    Microsoft Office
    Meeting Agendas
    Email Communication
    Task Coordination
    Scheduling
    Google Workspace
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    As a lead generation specialist, I have a demonstrated track record of producing leads that convert into customers, increasing revenue and profitability for my companies. Data mining, email marketing, social media marketing, and search engine optimisation are among my specialities. I am also proficient in using numerous lead creation tools such as LinkedIn Sales Navigator, Hunter.io, ZoomInfo, and others. I approach lead generation with a personalised approach, working together with my customers to understand their target demographic and design a customised plan that corresponds with their goals. I aim to provide high-quality leads that are highly targeted and have a high conversion rate. Look no further if you need a results-driven lead generation specialist who can produce measurable ROI. Contact me immediately to learn how I can help your company immensely." I'm always happy to talk about new ideas and opportunities!
    vsuc_fltilesrefresh_TrophyIcon File Management
    File Maintenance
    Content Creation
    Social Media Lead Generation
    LinkedIn Lead Generation
    Cold Email
    Google Workspace Administration
    Digital Marketing
    Outbound Call
    Business Operations
    Project Management
    Email Communication
    Lead Generation
    Data Entry
  • $7 hourly

    • 5.0/5
    • (2 jobs)
    Do you want someone who can identify customer needs and implement change? Someone who can proactively resolve all customers' complaints within the organizational service level agreement? a strategy that enhances engagement and improves the quality of the customer experience. Then you need me! Who am I? I'm Gibson, a goal-oriented customer service representative with more than six years of expertise who solves issues before clients even realize they exist by posing intelligent queries that could hasten the resolution of a dispute. In my former job, I handled over 300 incoming and outgoing calls, emails, and live chats each day while keeping customer records 85% accurate. achieved a 4.7-star rating and positive feedback by resolving over 90% of customer complaints within the organizational service level agreement by cold-calling potential prospects using the Salesforce CRM software. We also surpassed our yearly income target by 40%–55%. MY SKILLS INCLUDE 👉Excellent communication skills: written and verbal 👉 Exceptional Interpersonal skills 👉 Sales Closing 👉 Attention to detail 👉 Curiosity 👉 Teamwork and Collaboration 👉 Result Oriented 👉 Technical Skills 👉 Data Processing 👉 Problem-Solving and Troubleshooting 👉 Record Keeping WHAT I WILL DO FOR YOU: 👉 Customer Support (Email, Phone & Live Chat) 👉 Executive Support 👉 Community Management 👉 Email Marketing 👉 Cold & Warm Calling 👉 Set appointments for your sales team. (Cold-Calling & Warm-Calling - I can do an average of 15 - 30 calls per hour.) 👉 Inbound and Outbound Correspondence 👉 Social Media Management and Marketing 👉 Telemarketing 👉 Web Research 👉 Script Reading 👉 Lead Generation 👉 Appointment Scheduling 👉Track sales and metrics in the CRM system 👉 Sales Closing 👉 Monitor client's transactions for errors and ensure quick resolution within the organizational service level agreement 👉 Order taking, processing, shipping, tracking, and delivery to the customer 👉 Project Management 🔧 TOOLS THAT I HAVE USED 👉 CRM: Zendesk, Hubspot, VOIP, Xencall, Zoho, Mojo Dialer, Salesforce, Convoso Meet, Freshdesk, Slack, Zoom, Skype 👉 Project Management: Trello, CMS 1500 ClickUp, Monday.com, 👉 Google Suite, Microsoft Excel, Dropbox, Technical Skills, Canva, and lead generation tools. 📩 I am only a few clicks away; reach out to me and let us discuss your customer support needs and expectations because your customer service department should benefit from my wealth of experience. Best Regards, Gibson.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Lead Generation
    Administrative Support
    Online Chat Support
    Email Etiquette
    Research Documentation
    Social Media Management
    Customer Support
    Google Workspace Administration
    Email Support
    Microsoft Office
    Calendar Management
    Virtual Assistance
    Appointment Setting
    Data Entry
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    I'm enthusiastic about my job and strive hard to get things done cleanly, adequately and satisfactorily. I have been providing honest and efficient work in the customer service industry and general sales for several solid years. I'm very good at multi-tasking, determined and motivated, highly trained in world-class customer handling, sales and telesales. My favorite achievements in my previous roles remain: - Consistently receiving positive customer feedback, resulting in a 98% customer satisfaction rating and successfully resolving complex issues and turning dissatisfied customers into brand advocates, contributing to a 15% increase in customer retention. - Steadily exceeding sales targets, achieving a 20% increase in monthly revenue and introducing a strategic upselling approach, resulting in a 30% increase in average transaction value and improved cross-selling opportunities. - Recognized as the "Top Performer" for two consecutive quarters and achieved a 25% increase in customer engagement through proactive outreach, resulting in enhanced customer loyalty and repeat business. Working with me, your business will get but not limited to the following: -Exceptional Customer Support through emails, calls, and messages. -Sales Generation. -Order Processing and Follow-Up. -Problem Resolution. -Customer Relationship Management. My profile won't demonstrate nor practically carry out these skills that I can render to help your business to rank or be more successful; as a matter of fact, it doesn't prove anything much about me. That is why we should talk and allow ourselves to verify this for ourselves. You would love to have a chat. Simply drop me an inbox and let's explore the possibilities of something lucrative.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Lead Generation
    Executive Support
    Personal Administration
    Communication Skills
    Administrative Support
    Data Entry
    Communication Etiquette
    Phone Communication
    Interpersonal Skills
    Customer Service
    Communications
    Virtual Assistance
    Multiple Email Account Management
    Email Support
  • $10 hourly

    • 5.0/5
    • (2 jobs)
    A resourceful and committed professional adept at rendering excellent customer service and outstanding administrative support to clients and business owners. Demonstrates exceptional communication and relationship-building skills, and encourages team collaboration to achieve excellent client/customer satisfaction. Proficient in Microsoft Office, Google Suite, and CRM tools such as HubSpot, Trello, Zendesk, Monday.com, and Slack amongst others. Specializes in Administrative Support, Phone and Chat Support, Email Management, Appointment Scheduling, Data Entry, and CRM management. Open to working with any organization that encourages employee growth and development and challenges me to think creatively. Let us work together as a team to achieve our mutual goal, growth.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Appointment Scheduling
    Administrative Support
    Virtual Assistance
    Scheduling
    Answering Product Questions
    Email Communication
    Customer Service
    Executive Support
    Sales
    Digital Marketing
    Data Entry
    Microsoft Excel
    Microsoft Office
  • $5 hourly

    • 5.0/5
    • (3 jobs)
    Do you require assistance with organizing your company and developing processes that will provide outcomes quickly and effectively? Do your daily managerial and administrative responsibilities feel too much to handle? Are you having trouble finding new clients, processing emails, planning schedules, and performing other administrative tasks? If so, then you require Me. Every successful company has a background worker, like me, an assistant who gets things done. It takes a lot of effort to run your business, but I'm here to handle it for you so you can focus on what you do best. Give me all the delegable duties so you may free up your time and energy to concentrate on the things only you can do to reach your goals. My name is Rachel Ochem, and I have over 4 years of experience as a superb and proactive Virtual Assistant. A top-notch Project Manager, Content Writer, Transcriber, and Customer Support Representative. You need me to make your life easier by relieving you of all the administrative tension. From creating travel arrangements to scheduling appointments, handling emails, responding to support tickets, organizing your files, and much more. I can assist your company in boosting efficiency while ensuring client retention and happiness. I am a passionate follower of instructions, a fast learner, a problem-solver, detail-oriented, resourceful, adaptive, and result-driven individual. I will offer excellent results that exceed your expectations if you just give me precise instructions. My areas of expertise are: ♡ Data entry ♡ Email management ♡ Project management ♡ Customer support ♡ Content writing ♡ Internet research ♡ Appointment setting ♡ Creating travel itinerary ♡ Transcribing ♡ Creating slides and presentation I am skilled and proficient, but not limited in these tools: ♡ Google drive, Gmail, Google calendar, Google doc, Google meet, Google sheet, Google slide, Google form ♡ Ms Word, Ms Outlook, Ms Excel, Ms PowerPoint, Ms Onenote, Microsoft Teams ♡ Slack, Zoom, Skype, Telegram ♡ Canva, Adobe Photoshop ♡ Asana, Trello, Teamwork ♡ One Drive, Dropbox ♡ YouTube, Inshort, Loom I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Data Analysis
    Customer Support
    Project Management
    General Transcription
    Bookkeeping
    Meeting Scheduling
    Administrative Support
    Task Coordination
    Data Entry
    Email Communication
    File Maintenance
    Virtual Assistance
    Travel Itinerary
  • $5 hourly

    • 5.0/5
    • (1 job)
    Welcome to my profile! I am thrilled to be your next rockstar Virtual Assistant. I am Favour, a hardworking individual who lives and breathes administrative responsibilities as well as handling different ad-hoc functions in my daily activities. I have over 3 years of experience in supporting business owners and executives of varying niches to shoulder all administrative tasks which would normally take up their time and energy and make them end the day less productive. Among what I will do for you is to institute and manage a detailed supplied inventory spreadsheet, place required orders, and reduce overspending while ensuring a happy customer base for your organization. My Area of expertise includes: ✔ Executive Support ✔ Inbound and Outbound Correspondence ✔ Customer Support ( Phone, Email & Live Chat) ✔ Cold Calling & Warm Calling ✔ Lead Generation ✔ Community Management ✔ Track sales and metrics in the CRM systems ✔ Email Marketing ✔ Project Management ✔ Social Media Management and Marketing ✔ Telemarketing ✔ Web Research ✔ Script Reading ✔ Appointment Scheduling ✔ Sales Closing Using my proficiency in the following tools: ClickUp, Notion, Asana, Trello, Monday, Google Sheets/Docs, Excel, Canva, Slack, CRM Software, Skype, VOIP, Zendesk, Hubspot, Zoho, etc My Soft Skills include: 💎Over 5 years of experience and knowledge 💎 Strong verbal and written communication skills 💎 Professional phone etiquette 💎 Conflict Resolution proficiency 💎 Adherence to customer service procedures and deadlines 💎 Troubleshooting skills 💎 Devoted to data integrity 💎 Empathic, teamwork, and collaboration skills 💎 Strong working ethic and can work under pressure It's common knowledge that every business, no matter how small, has daily operative and administrative tasks that must be carried out productively for the growth and expansion of the organization. This is where I come in with my expertise, to better your business and life while you focus on the more crucial aspect of your business. We should discuss this further! Send me an invite and I will respond promptly, supporting you right from the beginning. Best Regards. Favour
    vsuc_fltilesrefresh_TrophyIcon File Management
    Project Management
    Google Workspace
    Lead Generation
    Microsoft PowerPoint
    Data Entry
    Email Communication
    Customer Service
    Time Management
    Administrative Support
    Microsoft Excel
    Appointment Setting
    Canva
    Calendar Management
    Cold Calling
  • $10 hourly

    • 5.0/5
    • (1 job)
    Hello! And thank you for checking out my profile! I offer a first class service to my clients - I am highly efficient, proficient, responsible, responsive, proactive and I offer quality results with rapid turnarounds. And I am available to work at any time zone. "My name is Sophia and I'm truly amazing, I am a very focused and efficient Virtual Assistant, Customer Service Representative, and any other type of admin work available. Over the last 8 years, I have put in a lot of work into my skills as an Executive Assistant and Customer Service Representative. I can be your best asset; during this time I maintained a remote work environment that has allowed me to be timely and productive. Working individually as well as with or managing a team. I am conversant in using Google workspace, search engines, Microsoft office, Microsoft excel, Canva, dropbox, slack, Skype and other office tools are my day-to-day tools for administrative and clerical duties. My strongest skills are my ability to learn quickly, adapt on the fly, multi-task, stay in communication with clients and what sets me aside is my capability to give maximum attention to details, my unending thirst for knowledge, my active listening skills and I have great flexibility and adaptability, I am a critical thinker and a self motivated assistant with artistic vision. Kindly reach out to me for Virtual/administrative/executive assistant related jobs. Thank you as I look forward to your message.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Entrepreneurship
    Multiple Email Account Management
    Microsoft Outlook
    Customer Onboarding
    Booking Services
    Administrative Support
    Calendar Management
    Google Docs
    Customer Support
    Data Entry
    Email Communication
    Microsoft Office
  • $13 hourly

    • 5.0/5
    • (6 jobs)
    Hi there! I am a highly experienced and motivated virtual assistant in Project Management with 5 years of experience. Passionate about delivering successful projects and providing excellent administrative support. I am proud to have an impressive track record of success, and I am confident I can bring my expertise to any organization. I've always been someone who can hit the ground running, so I consider myself a self-starter. I have excellent time-management skills and can think on my feet, so managing simultaneous tasks and projects is something l am very comfortable with. Furthermore, I possess excellent administrative skills. I am proficient in Microsoft Office Suite and can handle various administrative tasks such as managing email, scheduling meetings, booking travel, and preparing reports. I have experience working in fast-paced environments and am comfortable adapting to changing priorities and deadlines. I am confident that I can bring great value to your organization and am eager to discuss how I can contribute to your success. HERE ARE THE QUALITY SERVICES I PROVIDE ✅ ✍️ Data Entry & data collection, team collaboration 🔬 Web Research and lead generation 💻 E-commerce product listing (Shopify, Aliexpress, Facebook marketplace, Amazon) & E-commerce store support ✔️ Handling Email & phone support/ communication ✔️ Project Management ( ClickUp, Notion) 👩‍🎨 Graphic Design via Canva ✔️ Social Media Management 📆 Microsoft office ( word, excel, PowerPoint) 🛂 Customer Support via Email, ticket handling, chat ✔️ Presentation, arranging meetings, interviewing clients, file management, and ✔️ Other Administrative tasks If you need a reliable and experienced project manager and administrative assistant, please don't hesitate to contact me. I am committed to providing high-quality work and delivering results that exceed your expectations.
    vsuc_fltilesrefresh_TrophyIcon File Management
    SEO Keyword Research
    Phone Communication
    Digital Project Management
    Ecommerce
    Virtual Assistance
    Market Research
    Scheduling
    Executive Support
    Personal Administration
    Administrative Support
    Customer Service
    Communications
    Data Entry
    Email Communication
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    You can call me Jude. I have 7 years of experience in the administrative field and 3 years of experience as a virtual assistant, I specialize in: Administrative/Executive Assistant, Customer Support, Data Entry, SEO, and Social Media Management. My main objective is to make your daily workflow run smoothly. I’m Tech-Savvy, Detail-orientated, Versatile, flexible, Self-motivated, easy to work with, Goal-driven with great communication skills and strong values. Over the past years, I have worked with individuals and businesses, creating a great impact and value. From and through these experiences, I have developed exemplary skills including but not limited to; Skillsets such as: Administrative Support, Customer Service, Data entry, SEO management, Social Media Management, Inventory Management, Listing Management, Sale Report, Multitasking, Following Procedure, Task Delegation, Time Management, Teamwork, Proactiveness, Virtual Assistant, Email Handling, All round Research, Scheduling, File Management, Light Bookkeeping. I have worked with Software, Application, and Websites such as: Microsoft Office, Google WorkSpace, ClickUp, Monday.com, Hootsuite, Zapier, ActiveCampaign, Kajabi, Mailchimp, Zendesk, Intercom, Trello, Asana, Freshdesk, Calendly, Slack, Skype, Wistia, Asana, Instagram, Facebook, Twitter, Canva, Dropbox, Zoom, Shopify, Joomla, and WordPress. Also, I am a fast learner very much open to tasks that present growth and opportunities to acquire additional skills. I hope you find my profile interesting enough for job consideration. Thank You.
    vsuc_fltilesrefresh_TrophyIcon File Management
    Customer Support
    Google Workspace
    Social Media Marketing
    ActiveCampaign
    Administrative Support
    Email Communication
    Bookkeeping
    Writing
    Asana
    Data Entry
    Google Docs
    Zendesk
    Microsoft Office
    HubSpot
  • $7 hourly

    • 5.0/5
    • (1 job)
    I'm Joseph. A self-motivated intermediate that thrives on innovation and overcoming challenges, learning new skills and encouraging growth in those around me. I am an enthusiastic Virtual Assistant, Data Entry Specialist and Community Manager expert with over 2years of experience. I have a degree in Business Management and Project Management. I have good experience in using Slack, Zendesk, Trello, Asana, Hubspot, Monday.com, Calendly and Clockify. I can handle all administrative tasks as a professional virtual assistant. I have taken several courses and acquired qualifications in customer service. I will utilise my excellent work ethic to creatively manage your project from start to finish. I will also keep in touch with you on every level of progress I make in our engagement. No matter the length of the project, my goal is to offer the best service and to make your business smoother. I always have my eyes open for ways to increase productivity and profits. Let's connect!
    vsuc_fltilesrefresh_TrophyIcon File Management
    Social Media Management
    Online Chat Support
    Sales
    Customer Support
    Digital Marketing
    Scheduling
    Virtual Assistance
    Email Communication
    Communication Skills
    Market Research
    Google Workspace
    Microsoft Excel
    Microsoft Office
    Data Entry
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