Hire the Best Medical Records Software Freelancers in Port Harcourt, NG

Medical Virtual Assistant / Patient Care Coordinator helping clinics, private practices, and healthcare providers run their services efficiently, reduce claim denials, and deliver excellent patient care by handling insurance verification, medical billing & coding, prior authorization, patient scheduling, patient intake, EMR/EHR management, telehealth support, and healthcare administrative tasks. If you are struggling with: ❌Delayed insurance eligibility & benefits verification ❌Backlogs in prior authorization requests & approvals ❌Inefficient patient scheduling & appointment coordination ❌Messy or incomplete EMR/EHR documentation ❌Lost revenue from billing errors & denied claims I solve all of that, consistently. I specialize in insurance verification, prior authorization, EMR/EHR management, patient scheduling, telehealth support, and medical billing, all handled accurately and efficiently to save time, reduce errors, and protect revenue. MY CORE SERVICES: Patient Intake & Scheduling: • Complete patient intake, registration, and documentation • Schedule and coordinate appointments (in-person & telehealth) • Ensure accurate patient demographics and insurance details Medical Billing & Coding: • Perform accurate medical billing and coding using CPT, ICD-10, and HCPCS codes • Assist with claims submission, follow-ups, and denial prevention • Identify and correct coding errors to reduce claim denials • Support revenue cycle management and maximize reimbursements • Utilize billing tools like Kareo Billing, AdvancedMD, and PracticeSuite EMR/EHR & Medical Records Management: • Accurate EMR/EHR data entry and chart updates • Maintain organized, compliant patient records • Upload and manage medical documentation Claims Follow-up & Denial Prevention: • Assist with claims follow-ups and status checks • Identify issues caused by eligibility or authorization errors • Support cleaner claims through accurate documentation Insurance Verification & Eligibility Checks: • Verify active coverage, co-pays, deductibles, and out-of-pocket costs • Confirm in-network / out-of-network benefits • Identify authorization requirements before visits • Use Availity, Navinet, and payer portals efficiently • Document accurate eligibility details in EMR/EHR Prior Authorization (PA): • Submit prior authorization requests for procedures, services, medications • Track, follow up, and expedite pending authorizations • Communicate directly with insurance providers for approvals • Use CoverMyMeds and EMR-integrated PA tools • Prevent treatment delays due to missing or late approvals RESULTS I HAVE ACHIEVED: • Managed 200+ patient interactions daily in high-volume clinics • Improved insurance verification turnaround time • Reduced errors in eligibility checks and patient intake • Helped prevent claim denials caused by inaccurate data • Supported smoother prior authorization workflows TOOLS I USE DAILY: EMR/EHR: Epic, eClinicalWorks, DrChrono, SimplePractice, TherapyNotes, OpenEMR, Cerner, Athenahealth, Kareo Insurance Tools: Availity, Navinet, CoverMyMeds Admin Tools: Google Workspace, Microsoft Office Scheduling: Calendly, Acuity, PickTime CRM & Support: HubSpot, Zendesk, Intercom Task Management: ClickUp, Trello, Asana I WORK BEST WITH: • Busy clinics handling high patient volume • Telehealth providers needing reliable backend support • Practices struggling with insurance delays, prior authorization backlog, or claim issues COMPLIANCE & RELIABILITY: • Strict HIPAA compliance and data security • Detail-focused execution (accuracy = fewer denials) • Reliable, responsive, and easy to work with If you need someone who can take over insurance verification, prior authorization, and patient coordination without constant follow-up, click the “Invite to Job” button or send me a quick message. Let’s get your patients cleared faster, reduce delays, and keep your revenue flowing.

I am a HIPAA-certified Medical Virtual Assistant with a clinical background in Biomedical Science (Medical Laboratory Science). I combine hands-on healthcare knowledge with strong administrative expertise to support medical practices, telehealth platforms, and healthcare teams remotely - accurately, efficiently, and with full attention to patient confidentiality. 📌How I work: When I onboard with a new client, my first priority is understanding your EHR or EMR system and your existing workflows. Whether you use platforms like AdvancedMD, Practice Fusion, Athenahealth, or Optimantra, I get up to speed quickly so I can start contributing without hand-holding. I document everything, follow your SOPs exactly, and proactively flag gaps before they become problems. 📌Administrative & scheduling support: I manage patient scheduling, appointment coordination, calendar management, and appointment confirmations across providers and time zones. I handle reschedules, cancellations, and no-show follow-ups proactively to keep provider schedules full and revenue flowing. I maintain accurate patient records, organize documentation, and manage fax queues and document uploads with a detail-oriented approach that keeps nothing lost and nothing late. 📌Insurance verification, billing & prior authorization: I conduct thorough insurance eligibility verification before patient visits, document reference numbers, and confirm benefits details accurately. I support prior authorization requests from preparation through follow-up, and I assist with claims submission, ICD-10 and CPT coding, and denial tracking. My clinical background means I understand medical terminology deeply; I can read a patient chart, identify missing documentation, and coordinate with providers without needing every detail explained. 📌Patient communication & referral coordination: I handle inbound and outbound patient communication via phone, email, portal, and fax in a professional, compassionate manner. I coordinate referrals, collect patient intake information, and ensure that records are complete and uploaded ahead of appointments. I de-escalate concerns calmly and route follow-ups to the right team members to keep care moving without bottlenecks. 📌Workflow & operations: I am a self-starter who identifies inefficiencies and suggests improvements without being asked. I work independently in fast-paced remote environments, manage multiple priorities simultaneously, and consistently meet deadlines. I use Google Workspace, Microsoft Office, and task management tools fluently, and I adapt quickly to new platforms and SOPs. 📌What sets me apart: Most virtual assistants learn healthcare from the outside in. My BSc in Biomedical Science means I already understand how labs, clinics, and care teams operate - which makes me faster to onboard, sharper at catching errors, and more reliable as a long-term partner for any healthcare provider or practice manager. I’m committed to helping you stay organized, save time, and run your clinic efficiently. Let’s work together. Feel free to send me a message here on Upwork, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or “𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰” to get started.

HIPAA-CERTIFIED MEDICAL VIRTUAL ASSISTANT | PATIENT SCHEDULING | EMR/EHR ADMINISTRATION Are administrative tasks pulling you away from patient care? I provide reliable administrative support as a HIPAA-certified medical virtual assistant, helping medical practices, clinics, and telehealth providers run smoothly through expert patient scheduling, EMR/EHR management, and seamless front desk operations. 🔹 What I Bring to Your Practice End-to-end patient scheduling — booking, confirmations, rescheduling, and follow-ups to reduce no-shows Patient intake processing — collecting and organizing patient information accurately before appointments Virtual medical receptionist services including inbound/outbound phone communication, patient inquiries, and front desk support Accurate data entry, EMR/EHR documentation, and medical records management across platforms including AthenaHealth, eClinicalWorks, and AdvancedMD Insurance eligibility verification, eligibility checks, and prior authorization tracking from submission to approval Professional email communication and inbox management to keep your practice organized Referral coordination, fax management, and administrative support for patients and providers Chronic Care Management (CCM) support and proactive patient outreach Audit-ready record keeping and compliant chart organization to support documentation accuracy Microsoft Word and Microsoft Excel for reporting, tracking, and administrative workflows 🔹 Core Strengths ✔️ 100% HIPAA-compliant medical virtual assistance and data security ✔️ Proficient in EMR/EHR platforms including AthenaHealth, eClinicalWorks, and AdvancedMD ✔️ High accuracy in medical documentation, patient intake, and data entry ✔️ Exceptional communication with a patient-first, service-driven approach ✔️ Strong organizational skills with the ability to manage competing priorities independently ✔️ Tech-savvy and adaptable across remote healthcare environments 🔹 How I Add Value My administrative support is built around one goal, keeping your practice running without friction. From processing patient intake forms and maintaining audit-ready records, to verifying eligibility and tracking prior authorizations from submission to approval, I handle the behind-the-scenes work that keeps your front desk efficient and your documentation clean. Every system I touch is left more organized than I found it. 🚀 Let's Work Together If you need a dependable medical virtual assistant with proven expertise in patient scheduling, EMR/EHR administration, insurance verification, and full-spectrum front desk support, let's connect. I'm ready to help you streamline operations so you can focus on delivering exceptional patient care.