I'm a licensed medical doctor and graduate of All Saints University School of Medicine, Roseau, Dominica. To start with , my background guarantees me bringing diverse clinical expertise from healthcare settings across the Caribbean, United States, and Nigeria. My foundation includes a comprehensive 72-week clinical rotation program through a rigorous 5-year MD curriculum, with hands-on training at accredited teaching hospitals across multiple countries.
With full medical licensure from Nigeria's Medical and Dental Council (MDCN), I'm currently a Level 11 Medical Officer. I've honed my skills in demanding acute care environments while maintaining excellence in patient-centred care.
In the remote healthcare landscape, I have particularly excelled in roles as a virtual medical assistant, medical scribe, and medical writer to name a few. My commitment to quality has earned recognition as a Top 10% freelancer.
Technical Proficiency:
Experienced with multiple EMR systems including eClinicalWorks, AdvancedMD, Practice Fusion, Artera, and Centricity, enabling seamless technology-integrated care delivery.
Core Competencies:
Clinical diagnosis and treatment planning
Multi-system healthcare navigation (USA, Dominica, Nigeria)
Medical history analysis and documentation
Comprehensive patient care delivery
Laboratory and diagnostic interpretation
EMR data management and administration
Time management in high-volume settings
Clear medical communication and patient education
Strong interpersonal and collaborative skills
I'm passionate about bridging gaps in typical clinical practice settings with innovative digital healthcare solutions to deliver accessible, high-quality medical services.
Are you a healthcare provider looking for an efficient, detail-oriented, and HIPAA-compliant Medical Virtual Assistant? Look no further!
๐ My Skills and Expertise:
โฆ EHR/EMR Management โ Expertise in eClinicalWorks, Epic, and other EMR.
โฆ Insurance Verification & Eligibility
โฆ Patient Onboarding & Management
โฆ Appointment Scheduling & Coordination
โฆ Prior Authorization โ Handling and submitting prior authorizations for treatments, medication and procedures with appropriate codes.
โฆ Referral Management โ Coordinating medical referrals to specialists, ensuring smooth transitions and follow-up.
โฆ Insurance Platforms & Tools โ Skilled in using Availity and other insurance platforms to manage claims.
โฆ Medical Office Virtual Assistance
โฆ Managing front-office duties, including posting payments and patient interaction.
โฆ Medical Records Handling
โฆ Medication & Refill Management
โฆ Lab Ordering & Monitoring
โฆ CRM & Workflow Tools
โฆ Patient Follow-Up & Communication
โฆ Data Entry & Record Keeping โ Ensuring accuracy and efficiency in data entry, patient records, and other vital documentation.
โฆManaging patient leads through platforms like Zocdoc
โฆ HIPAA Compliance & Security
I am a highly skilled EMR Navigation Specialist with expertise in insurance verification, prior authorization, patient medication refill monitoring, insurance-assigned patient tracking, Remote Patient Monitoring (RPM), and Chronic Care Management (CCM). With extensive experience supporting healthcare providers in the USA and UK, I streamline administrative workflows, ensuring seamless patient care coordination, accurate medical documentation, and compliance with healthcare regulations.
My Expertise Includes:
โ EMR & EHR Navigation (Epic, Cerner, eClinicalWorks, Meditech, Athenahealth)
โ Insurance Verification & Prior Authorization (Medicare, Medicaid, PPO, HMO)
โ Patient Medication Refill Monitoring & Coordination
โ Insurance-Assigned Patient Monitoring & Compliance Attestation
โ Remote Patient Monitoring (RPM) & Chronic Care Management (CCM)
โ HIPAA-Compliant Medical Documentation & Data Management
By leveraging my skills, healthcare providers can save time, reduce administrative burdens, enhance patient engagement, and improve overall care quality. Letโs optimize your practice together!
๐ก Ready to enhance your workflow? Letโs connect today!
Oluebube Marycynthia E.
Healthcare Virtual Assistant | Billing, Insurance & EHR Management
I'm a Healthcare Virtual Assistant and licensed Doctor of Optometry supporting healthcare practices with medical billing, insurance verification, EHR/EMR management, patient scheduling, prior authorizations, documentation, and patient coordination.
With hands-on medical billing experience, including Medicaid claim preparation and submission, and experience with AthenaHealth, SimplePractice, TherapyNotes, DrChrono, and Availity, I understand the administrative and clinical workflows behind patient care,not just general virtual assistance.
I help healthcare practices stay organized, keep patient information accurate, manage insurance-related tasks, support billing workflows, coordinate appointments, and reduce the administrative workload that takes providers away from patient care.
HOW I CAN SUPPORT YOUR PRACTICE
Medical Billing & Insurance:
- Medical billing support
- Medicaid claim preparation and submission
- Insurance eligibility and benefits verification
- Prior authorization support
- Claims-related follow-up
- Billing documentation and records
- Patient insurance information updates
- CPT/ICD-10-related billing support
EHR & Medical Documentation:
- EHR/EMR data entry and management
- Patient records management
- Medical documentation
- Patient information updates
- Provider administrative support
- Medical data entry
Scheduling & Patient Coordination:
- Appointment scheduling and rescheduling
- Calendar management
- Patient intake and coordination
- Patient follow-ups and reminders
- Patient communication
- Phone and message support
Administrative Support:
- Email and inbox management
- Data entry
- Records organization
- Online research
- Administrative coordination
- Customer/patient support
HEALTHCARE SYSTEMS & TOOLS
EHR/EMR & Healthcare: AthenaHealth, SimplePractice, TherapyNotes, DrChrono, Availity, CoveymyMed
Business & Communication: HubSpot, Freshdesk, Calendly, Slack, Zoom
WHY WORK WITH ME?
โข Hands-on experience with medical billing, insurance verification, and Medicaid claim submission
โข Experience with AthenaHealth, SimplePractice, TherapyNotes, DrChrono, and Availity
โข Licensed Doctor of Optometry with practical understanding of clinical workflows and medical terminology
โข Experience supporting prior authorizations, patient scheduling, EHR/EMR documentation, patient coordination, and medical administrative tasks
โข HIPAA-trained and experienced in handling sensitive healthcare information professionally
โข Detail-oriented, organized, and comfortable working with patient records, insurance information, billing tasks, and documentation
โข Professional, reliable, and patient-focused communication
If you need a Healthcare Virtual Assistant who understands healthcare workflows as well as administration, let's talk.
Send me an invite or message me with the area creating the most workload for your practice in insurance, billing, scheduling, EHR documentation, or patient coordination and let's discuss how I can support your team.
Goodness C.
Medical Virtual Assistant (RN) | Patient Intake & Scheduling | EHR
Abakaliki, Nigeria
$7/hr$7 per hour4.2 (7) 8 jobs $200+ total earnings
Tired of chasing appointment requests, waiting on insurance verification, following up on referrals, and keeping patient records updated?
I help healthcare practices like yours solve those problems by managing patient scheduling, EHR/EMR documentation, insurance verification, prior authorizations, patient intake, and follow-ups so your administrative workflow runs smoothly and your team can focus on patient care.
As a Registered Nurse and Medical Virtual Assistant, I combine my nursing background with healthcare administrative experience to support patient scheduling, EHR documentation, insurance verification, and follow-ups, helping practices keep their workflows organized and patients moving through care efficiently.
Some Services I Offer:
โ Patient Scheduling & Calendar Management
โ Insurance Verification & Eligibility Checks
โ Prior Authorization Support
โ EHR/EMR Management & Documentation
โ Patient Intake & Registration
โ Referral Coordination & Follow-up
โ Patient Communication & Front Desk Support
โ Healthcare Administrative Support
Whether you need to keep patient records organized, manage appointments, handle insurance verification, coordinate patient follow-ups, or reduce administrative workload, I help keep those tasks moving so nothing gets lost.
Why Clients Hire Me:
โ Coordinated 30+ patient appointments daily in a high-volume setting
โ Maintained 99% EHR documentation accuracy
โ Improved scheduling efficiency and reduced missed appointments
โ Helped reduce insurance processing delays through accurate eligibility verification and timely follow-up
โ Registered Nurse with hands-on healthcare experience and an understanding of medical terminology, clinical workflows, and patient documentation
โญ One recent client shared:
"One of the best hires I have made on Upwork. She handled scheduling, patient communication, insurance verification, and EMR data entry without needing to be micromanaged."
Systems I Work With:
DrChrono | Cliniko | Athenahealth | SimplePractice | Availity | RingCentral | Acuity Scheduling | Google Workspace | Microsoft Office
If your practice needs a Medical Virtual Assistant who can take ownership of scheduling, patient communication, insurance verification, EHR/EMR documentation, and administrative follow-up, send me a message or invite me to your job.
I'll learn your workflow, take ownership of the tasks you delegate, and help keep your administrative work moving.
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