I'm a licensed medical doctor and graduate of All Saints University School of Medicine, Roseau, Dominica. To start with , my background guarantees me bringing diverse clinical expertise from healthcare settings across the Caribbean, United States, and Nigeria. My foundation includes a comprehensive 72-week clinical rotation program through a rigorous 5-year MD curriculum, with hands-on training at accredited teaching hospitals across multiple countries.
With full medical licensure from Nigeria's Medical and Dental Council (MDCN), I'm currently a Level 11 Medical Officer. I've honed my skills in demanding acute care environments while maintaining excellence in patient-centred care.
In the remote healthcare landscape, I have particularly excelled in roles as a virtual medical assistant, medical scribe, and medical writer to name a few. My commitment to quality has earned recognition as a Top 10% freelancer.
Technical Proficiency:
Experienced with multiple EMR systems including eClinicalWorks, AdvancedMD, Practice Fusion, Artera, and Centricity, enabling seamless technology-integrated care delivery.
Core Competencies:
Clinical diagnosis and treatment planning
Multi-system healthcare navigation (USA, Dominica, Nigeria)
Medical history analysis and documentation
Comprehensive patient care delivery
Laboratory and diagnostic interpretation
EMR data management and administration
Time management in high-volume settings
Clear medical communication and patient education
Strong interpersonal and collaborative skills
I'm passionate about bridging gaps in typical clinical practice settings with innovative digital healthcare solutions to deliver accessible, high-quality medical services.
Medical Records Software
Medical Transcription
Typing
Essay Writing
Microsoft Office
Visual Presentation Design
Medical Writing
Medicine
Medical Terminology
Electronic Medical Record
Medical Referrals
Ayegbusi T.
Abeokuta, Nigeria
$10/hr
5.0
1 jobs
🩺 Are your providers spending hours after clinic completing charts, correcting AI-generated notes, or struggling with EHR documentation backlogs?
I help healthcare organizations reduce provider charting burden, improve documentation quality, and optimize AI scribe and EHR workflows through accurate, HIPAA-compliant clinical documentation ready for EHR submission.
As a Clinical Documentation Specialist with 3+ years of experience and a background in Clinical Microbiology, I support physicians, medical practices, healthcare organizations, and health-tech companies by improving documentation accuracy, reducing administrative workload, and optimizing AI-assisted workflows.
Services I Provide
📋 Clinical Documentation & SOAP Note Creation
🧠 AI Medical Scribe Review, Editing & Quality Assurance
📈 Clinical Documentation Improvement (CDI)
🔎 Documentation Gap Analysis & Compliance Support
💻 EHR Documentation Optimization
📝 Clinical Note Editing & Proofreading, and Standardization
🛡️ HIPAA-Compliant Documentation Management
Results Clients Can Expect
⏰ Reduced provider after-hours charting
🎯 Improved documentation accuracy and consistency
🤖 Enhanced quality of AI-generated clinical notes
🛡️ Fewer documentation gaps and compliance risks
⚡ Faster chart completion and patient record turnaround
👩⚕️ More provider time focused on patient care
📈 Increased workflow efficiency and productivity
✨ Better overall documentation quality across the practice
EHR & AI Documentation Platforms I Use
Epic | Athenahealth | Kareo | DrChrono | SimplePractice
Nuance DAX | DeepScribe | Otter.ai
Microsoft Word | Google Docs
Who I Work With
Physicians |nurse practitioners | PAs | medical practices | healthcare organizations | health-tech companies I telehealth platforms, and EHR implementation teams across Outpatient Care, Primary Care, Specialty Clinics, Mental Health, Urgent Care, Infectious Disease, and Telehealth.
🔒 HIPAA Certified. Confidentiality agreements available. Ready to start within 24 hours.
📩 If your organization needs support with clinical documentation, AI scribe optimization, EHR workflows, or documentation quality improvement, send me a message. I'd be happy to discuss how I can help improve provider efficiency and documentation outcomes.
Medical Records
Epic Systems Medical Software
Electronic Health Record
Medical Writing
HIPAA
Healthcare IT
AI Content Editing
Process Optimization
Medical Condition Coding
ICD Coding
Process Improvement
Healthcare Management
Medical Terminology
Quality Assurance
Electronic Medical Record
Technical Documentation Management
Medical Informatics
Medical Editing
Judith C.
Port Harcourt, Nigeria
$10/hr
4.1
4 jobs
I am a HIPAA-certified Medical Virtual Assistant with a clinical background in Biomedical Science (Medical Laboratory Science). I combine hands-on healthcare knowledge with strong administrative expertise to support medical practices, telehealth platforms, and healthcare teams remotely - accurately, efficiently, and with full attention to patient confidentiality.
📌How I work:
When I onboard with a new client, my first priority is understanding your EHR or EMR system and your existing workflows. Whether you use platforms like AdvancedMD, Practice Fusion, Athenahealth, or Optimantra, I get up to speed quickly so I can start contributing without hand-holding. I document everything, follow your SOPs exactly, and proactively flag gaps before they become problems.
📌Administrative & scheduling support:
I manage patient scheduling, appointment coordination, calendar management, and appointment confirmations across providers and time zones. I handle reschedules, cancellations, and no-show follow-ups proactively to keep provider schedules full and revenue flowing. I maintain accurate patient records, organize documentation, and manage fax queues and document uploads with a detail-oriented approach that keeps nothing lost and nothing late.
📌Insurance verification, billing & prior authorization:
I conduct thorough insurance eligibility verification before patient visits, document reference numbers, and confirm benefits details accurately. I support prior authorization requests from preparation through follow-up, and I assist with claims submission, ICD-10 and CPT coding, and denial tracking. My clinical background means I understand medical terminology deeply; I can read a patient chart, identify missing documentation, and coordinate with providers without needing every detail explained.
📌Patient communication & referral coordination:
I handle inbound and outbound patient communication via phone, email, portal, and fax in a professional, compassionate manner. I coordinate referrals, collect patient intake information, and ensure that records are complete and uploaded ahead of appointments. I de-escalate concerns calmly and route follow-ups to the right team members to keep care moving without bottlenecks.
📌Workflow & operations:
I am a self-starter who identifies inefficiencies and suggests improvements without being asked. I work independently in fast-paced remote environments, manage multiple priorities simultaneously, and consistently meet deadlines. I use Google Workspace, Microsoft Office, and task management tools fluently, and I adapt quickly to new platforms and SOPs.
📌What sets me apart:
Most virtual assistants learn healthcare from the outside in. My BSc in Biomedical Science means I already understand how labs, clinics, and care teams operate - which makes me faster to onboard, sharper at catching errors, and more reliable as a long-term partner for any healthcare provider or practice manager.
I’m committed to helping you stay organized, save time, and run your clinic efficiently.
Let’s work together.
Feel free to send me a message here on Upwork, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or “𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰” to get started.
Administrative Support
Email Communication
Communications
Data Entry
Scheduling
Virtual Assistance
Customer Service
Healthcare Management
Calendar Management
Insurance Verification
EMR Data Entry
Medical Billing & Coding
HIPAA
Preauthorization
Records Management
Customer Support
File Management
Microsoft Excel
Google Workspace
Project Management
Blessing S.
Port Harcourt, Nigeria
$5/hr
5.0
4 jobs
Medical Virtual Assistant / Patient Care Coordinator helping doctors, clinics, private practices, mental healthcare, physicians, physiotherapists, Dentists, optometrists, and healthcare providers run their services efficiently, reduce claim denials, and deliver excellent patient care by handling insurance verification, prior authorization, patient scheduling, patient intake, EMR/EHR management, Telehealth support, and healthcare administrative tasks.
If you are struggling with:
❌Inefficient patient scheduling & appointment coordination
❌Messy or incomplete EMR/EHR documentation
❌Lost revenue from billing errors & denied claims
❌Delayed insurance eligibility & benefits verification
❌Backlogs in prior authorization requests & approvals
I solve all of that, consistently and effectively.
I specialize in EMR/EHR management, patient scheduling, insurance verification, prior authorization, telehealth support, and medical billing, all handled accurately and efficiently to save time, reduce errors, and protect revenue.
MY CORE SERVICES:
- Patient Coordination & Scheduling
- Patient scheduling and appointment coordination
- Telehealth scheduling
- Patient registration
- Patient intake
- Referral coordination
- Calendar management
- Phone and patient communication
- Appointment reminders and confirmations
Medical Billing & Coding:
• Perform accurate medical billing and coding using CPT, ICD-10, and HCPCS codes
• Assist with claims submission, follow-ups, and denial prevention
• Identify and correct coding errors to reduce claim denials
• Support revenue cycle management and maximize reimbursements
• Utilize billing tools like Kareo Billing, AdvancedMD, and PracticeSuite
EMR/EHR & Medical Records Management:
• Accurate EMR/EHR data entry and chart updates
• Maintain organized, compliant patient records
• Upload and manage medical documentation
• Medical documentation
• Chart preparation and updates
• Patient records management
• HIPAA-compliant documentation
Claims Follow-up & Denial Prevention:
• Assist with claims follow-ups and status checks
• Identify issues caused by eligibility or authorization errors
• Support cleaner claims through accurate documentation
Insurance Verification & Eligibility Checks:
• Verify active coverage, co-pays, deductibles, and out-of-pocket costs
• Confirm in-network / out-of-network benefits
• Identify authorization requirements before visits
• Use Availity, Navinet, payer portals, and CoverMyMeds efficiently
• Document accurate eligibility details in EMR/EHR
• Insurance eligibility and benefits verification
• In-network and out-of-network benefit verification
• Authorization requirement checks
Prior Authorization (PA):
• Submit prior authorization requests for procedures, services, medications, imaging, and specialist services
• Prevent treatment delays through timely follow-up
• Track, follow up, and expedite pending authorizations
• Communicate directly with insurance providers for approvals
• Use CoverMyMeds and EMR-integrated PA tools
• Prevent treatment delays due to missing or late approvals
• Follow up with insurance companies
RESULTS I HAVE ACHIEVED:
• Managed 200+ patient interactions daily in high-volume clinics
• Improved insurance verification turnaround time
• Reduced errors in eligibility checks and patient intake
• Helped prevent claim denials caused by inaccurate data
• Supported smoother prior authorization workflows
• Maintained organized and accurate patient records.
• Helped improve communication between patients, providers, and insurance companies.
TOOLS I USE DAILY:
EMR/EHR: Epic, eClinicalWorks, DrChrono, SimplePractice, TherapyNotes, OpenEMR, Cerner, Athenahealth, Kareo
Insurance Tools: Availity, Navinet, CoverMyMeds
Admin Tools: Google Workspace, Microsoft Office
Scheduling: Calendly, Acuity, PickTime
CRM & Support: HubSpot, Zendesk, Intercom
Task Management: ClickUp, Trello, Asana
I WORK BEST WITH:
• Busy clinics handling high patient volume
• Telehealth providers needing reliable backend support
• Practices struggling with insurance delays, prior authorization backlog, or claim issues
COMPLIANCE & RELIABILITY:
• Strict HIPAA compliance and data security
• Detail-focused execution (accuracy = fewer denials)
• Reliable, responsive, and easy to work with
If you need someone who can take over insurance verification, prior authorization, and patient coordination without constant follow-up, click the “Invite to Job” button or send me a quick message.
Let’s get your patients cleared faster, reduce delays, and keep your revenue flowing.
Medical Records
Virtual Assistance
Administrative Support
Customer Support
Insurance Verification
Electronic Health Record
Electronic Medical Record
HIPAA
Medical Billing & Coding
Preauthorization
Medical Terminology
EMR Data Entry
Email Communication
Calendar Management
Email Management
Scheduling
Healthcare Management
Healthcare Software
Patient Care
drchrono
Joseph O.
Abuja, Nigeria
$7/hr
5.0
2 jobs
Your front desk is overwhelmed. I handle it.
I am a Medical Virtual Assistant with a public health background, trained hands-on in the exact administrative workflows healthcare clinics run on daily. I don't just know these tasks in theory, I have executed them end to end inside real EHR/EMR platforms used by active practices. And if your clinic uses a system I haven't worked in before, I pick it up fast,usually within a day or two of access.
Here's what I bring to your clinic:
→ Patient intake and new patient profile setup
→ Appointment scheduling, confirmations, and reminders
→ Insurance eligibility verification and EHR documentation
→ Prior authorization submission and appeal handling via CoverMyMeds
→ Superbill creation and CMS-1500 claim submission via Office Ally
→ Lab order entry and provider coordination in OptiMantra
→ SOAP note documentation with correct ICD-10 and CPT coding
→ Patient follow-up communication and referral coordination
Platforms I work in: Practice Better, OptiMantra, Office Ally, CoverMyMeds, Microsoft 365, Google Workspace, Zoom,Asana
I am HIPAA-aware and treat every patient record with the same confidentiality your in-house staff would. I'm available during US business hours and I respond fast.
Check my portfolio,every piece shows a complete, real workflow from intake to claim, not just a list of skills.
If your practice needs reliable, detail-oriented medical admin support, send me a message. I'm ready to get started.
Medical Records Software
Medical Records
Customer Support
Administrative Support
Virtual Assistance
Customer Satisfaction
Electronic Health Record
Electronic Medical Record
EMR Data Entry
HIPAA
Appointment Scheduling
Medical Billing & Coding
Insurance Verification
Medical Transcription
Google Workspace
Preauthorization
Calendar Management
Email Management
Patient Care
Insurance Claim Submission
Peace E.
Lagos, Nigeria
$5/hr
5.0
3 jobs
Most virtual assistants learn healthcare from the outside. I learned it from the inside.
I spent 4+ years working directly in a hospital laboratory and elderly care home, which means I already understand clinical workflows, documentation standards, and why accuracy in healthcare is non-negotiable. No hand-holding. No explaining how things work. I come ready.
Combined with 10+ years of HR and administrative experience, I offer medical virtual assistant support that healthcare practices can rely on from day one.
Here is what I handle:
- Patient scheduling and appointment coordination
- EMR/EHR data entry and medical records management
- Medical documentation and administrative reporting
- Healthcare inbox and calendar management
- HR support: recruitment, onboarding and employee records
- Elderly care and home care administrative coordination
Tools: Microsoft Office, Google Workspace, BambooHR, ADP Workforce, Workable, EMR/EHR systems.
I work with HIPAA-compliant workflows and bring clinical precision to every task.
I am currently accepting new clients. If you are looking for reliable, detail-oriented medical administrative support, I would love to hear from you. send me a message.
Medical Records
Employee Relations
Administrative Support
Medical Billing
Patient Care
Electronic Medical Record
HIPAA
EMR Data Entry
Office Administration
Backup Administration
Employee Onboarding
Staff Recruitment & Management
HR System Management
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