I spent years behind the pharmacy counter identifying prescription errors, counseling patients on their medications, and discussing drug interactions before they caused harm. That clinical depth is exactly why telehealth clinics bring me in. I understand the medicine behind the paperwork, not just the paperwork itself.
For the past 4+ years, I've supported telehealth practices as a HIPAA-compliant medical VA and pharmacist, working across multiple EHRs to keep clinics running smoothly. Beyond administrative support, I bring hands-on clinical value: I handle patient medication education, guide patients through supplement and skincare product recommendations, process prescription refill requests, and manage drug insurance approvals, including prior authorization support through CoverMyMeds. When a patient is confused about their regimen or a provider needs a second set of clinical eyes on a note, I'm the person who bridges that gap.
Where I add value:
🔹 Clinical Coordination and Administration: Patient intake, scheduling, refills, and documentation that's accurate and ready via DrChrono, OptiMantra, TherapyNotes, and CoverMyMeds.
🔹 Patient Education & Medication Management: Counseling patients on prescriptions, recommending supplements and skincare products aligned with provider plans, and processing refill requests with clinical awareness.
🔹 Insurance & Prior Authorization: Navigating insurance approvals for medications, handling PA submissions, and following up to reduce delays in patient care.
🔹 Telehealth Front Desk: Patient-facing communication via RingCentral, Zoom, Slack, and Doxy.me.
🔹 Operations: SOPs and workflow tools in Google Workspace, HubSpot, Canva, and Trello.
What sets me apart is that I catch things before they become problems: an incomplete note, a potential drug interaction, a patient who needs extra reassurance, or a workflow that's quietly wasting your team's time.
If you're looking for a telehealth partner or assistant who brings both clinical knowledge and administrative precision, let's talk. Send an invite or a message for a quick 10-minute call.
Medical Transcription
Healthcare Management
Administrative Support
Electronic Health Record
Electronic Medical Record
Medical Billing & Coding
Patient Care
Appointment Scheduling
Calendar Management
Email Management
Insurance Verification
HIPAA
Medical Records
Customer Support
drchrono
EMR Data Entry
Preauthorization
Pharmaceuticals
Pharmaceutical Industry
Healthcare
Udoh V.
Port Harcourt, Nigeria
$5/hr
5.0
2 jobs
Need a Medical Scribe or Medical Virtual Assistant who understands the medicine behind the note and the workflow around it? I support Clinical Documentation, EHR/EMR, Patient Intake, Scheduling, Medical Records, and provider workflows.
I’m an MBBS-trained healthcare professional supporting physicians, telehealth providers, primary care teams, and behavioral health practices with Medical Scribing, Virtual Medical Assistance, clinical documentation, chart preparation, medical records, and healthcare administrative support.
My medical background helps me understand Medical Terminology, symptoms, medications, investigations, procedures, and provider instructions instead of treating healthcare documentation like ordinary Data Entry.
MEDICAL SCRIBING & CLINICAL DOCUMENTATION
• Real-time and asynchronous Medical Scribing
• Physician scribing and patient encounter documentation
• SOAP notes, progress notes, visit summaries, and clinical notes
• HPI, ROS, physical exam, and provider-directed Assessment & Plan documentation
• Chart preparation, Chart Review, encounter review, and chart updates
• EHR/EMR documentation and EMR Data Entry
• Medical Transcription and provider-note cleanup
• Medical Records organization and documentation follow-up
• Documentation of medications, labs, imaging, referrals, and follow-up instructions as directed
• AI-assisted note review, documentation QA, and Medical Editing
MEDICAL VIRTUAL ASSISTANT & HEALTHCARE ADMINISTRATIVE SUPPORT
• Patient Intake, registration, and demographic updates
• Appointment Scheduling, confirmations, rescheduling, and follow-up
• Medical Records requests, organization, and chart updates
• Provider inbox and administrative task support
• Patient communication and follow-up coordination
• Referral coordination and documentation follow-up
• Insurance Verification workflow support
• Prior Authorization workflow support and status tracking
• Telehealth and virtual-visit coordination
• EHR/EMR Data Entry and healthcare Administrative Support
CLINICAL NOTE REVIEW & DOCUMENTATION QA
I can review draft and AI-assisted clinical documentation for Medical Terminology, structure, completeness, and consistency with the available source information. I flag missing, conflicting, or unclear information rather than guessing and organize notes for provider review and sign-off.
BEHAVIORAL HEALTH & PSYCHIATRY SUPPORT
My clinical training includes focused Psychiatry experience with psychiatric history-taking, Mental Status Examination (MSE) documentation, risk assessment, progress documentation, case presentation, and multidisciplinary care.
I can support Behavioral Health and Psychiatry workflows involving Clinical Documentation, Patient Intake, Scheduling, Medical Records, and EHR/EMR administration.
EHR/EMR EXPERIENCE
I have completed hands-on healthcare workflow training and portfolio projects using OpenEMR, ICANotes+, and Ensora Health (TheraNest) with fictional patient records.
My workflow experience includes chart navigation, Clinical Documentation, Medical Records, Patient Intake, Scheduling, Telehealth support, Insurance Verification, Prior Authorization, referrals, and EMR Data Entry.
I adapt quickly to new EHR, practice-management, telehealth, and documentation systems and follow provider templates, SOPs, and documentation preferences closely.
WHAT YOU CAN EXPECT
• Strong Medical Terminology and clinical understanding
• Clear, concise written English
• Accurate, detail-focused Clinical Documentation
• HIPAA-trained handling of sensitive information
• Organized Medical Records and reliable follow-through
• Professional provider and patient communication
• Appropriate escalation when documentation or instructions are unclear
• Respect for your templates, workflow, and documentation standards
If you need a Medical Scribe or Medical Virtual Assistant who can step into your workflow, understand your documentation requirements, and support your practice with accuracy and clinical insight, send me a message.
Tell me your specialty, EHR/EMR, and the support you need, whether that’s medical scribing, chart preparation, patient intake, scheduling, medical records, prior authorization, or ongoing virtual assistance.
Let’s make your documentation and administrative workload lighter, so you can spend more time focused on patient care.
Medical Transcription
Medical Terminology
Electronic Medical Record
Electronic Health Record
EMR Data Entry
Medical Records
Virtual Assistance
Administrative Support
Scheduling
Insurance Verification
Preauthorization
Medical Referrals
HIPAA
SOAP
Patient Care
Telemedicine
Healthcare
Data Entry
Mental Health
Medical Records Software
Temidayo A.
Lagos, Nigeria
$8/hr
5.0
2 jobs
Hello! I'm Dr. Michael, I am a medical doctor with over 5 years of clinical experience and a strong background in medical consulting and transcription.
I specialize in:
Accurate medical transcription (clinical notes, patient records, SOAP notes, etc.)
Clinical consulting for health-related projects
EHR documentation and review
Medical terminology translation & proofreading
With a deep understanding of anatomy, pharmacology, diagnostics, and medical guidelines, I ensure all content is medically sound, HIPAA-compliant, and tailored to the appropriate audience whether professionals or patients.
I’m passionate about bridging the gap between medicine and communication. If you're looking for clarity, accuracy, and quick turnaround, let's talk.
Medical Transcription
Proofreading
Health & Fitness
Health
Scientific Research
Medical Records
Medical Terminology
Amarachukwu O.
Lagos, Nigeria
$8/hr
5.0
2 jobs
I’m a skilled ICD-10 Coding Specialist, Medical Transcriptionist, Healthcare Practitioner, Chronic Care Management Specialist and Medical Case Manager, dedicated to helping healthcare organizations streamline their processes and improve patient care through accurate documentation, coding, and transcription. With a strong focus on ICD-10 coding, I specialize in translating complex medical diagnoses and procedures into precise codes that ensure accurate billing, prompt reimbursement, and compliance with healthcare regulations. I have worked in healthcare agencies focused on remote patient monitoring, chronic care management and case management. Working with US VA patients and regular patients, creating plan of care and improving their overall care.
What I Do Best:
- ICD-10-CM Coding: My expertise in ICD-10 coding ensures that every diagnosis is correctly and efficiently coded. I thoroughly review medical records, apply coding guidelines, and manage even the most complex cases to minimize errors, prevent claim denials, and ensure providers receive the correct reimbursement. My focus on accuracy helps improve the revenue cycle process and protects healthcare organizations from costly audits.
- CPT & HCPCS Coding: In addition to ICD-10, I am highly skilled in CPT and HCPCS coding for medical procedures, treatments, and services. I ensure that all services are documented properly, improving the overall billing process and helping healthcare providers get paid faster and more consistently.
- Medical Transcriptionist: With a sharp attention to detail, I transcribe medical reports, including histories, physicals, and operative notes, into accurate, readable documents. I’m proficient in medical terminology and ensure HIPAA compliance in every transcription. My transcription work supports accurate medical record-keeping and enhances communication between healthcare providers.
- Medical Practitioner: I provide medication therapy management (MTM), ensuring that prescriptions are safely administered, reviewing drug interactions, and offering counseling to patients on their treatments, ensuring they have the best care. I collaborate with healthcare teams to optimize patient's plan of care regimens and ensure that treatments align with best practices and patient safety. I assist patient's with their needs- placing lab orders, ordering needed medical equipment, referral to specialists, medication refills and so on.
Why Work With Me:
- ICD-10 Expertise: I specialize in ICD-10 coding, handling both routine and complex diagnoses with precision. My knowledge ensures your billing is accurate, compliant, and efficient, helping to reduce claim denials and maximize reimbursement.
- Streamlined Revenue Cycle: My experience in CPT and HCPCS coding helps speed up the claims process, ensuring quicker approvals and fewer rejections. I ensure that all codes reflect the care provided, improving your revenue cycle and overall billing efficiency.
- Reliable & HIPAA Compliant: Patient confidentiality and HIPAA compliance are my top priorities. Whether I’m coding, transcribing, or consulting on health management, I ensure all work adheres to the highest privacy standards.
How I Can Help:
- Accurate ICD-10 Coding: I ensure that all diagnoses are correctly coded, minimizing errors and ensuring that healthcare providers are reimbursed appropriately for their services.
- Faster Claims Processing: My expertise in CPT and HCPCS coding helps healthcare providers submit clean claims that reduce denials and ensure timely reimbursement.
- Transcription Services: As a medical transcriptionist, I provide accurate and well-organized transcriptions for medical reports, supporting clear communication and better documentation.
- Medication Therapy Management (MTM): I help optimize medication use, ensuring safe, effective therapies for patients through careful review and counseling.
- Chronic Care Management: I assist with improving patient outcomes by coordinating care for individuals with multiple chronic conditions. I ensure continuity of care through regular check-ins, personalized care plans, medication management, and collaboration with healthcare providers. My role reduces hospitalizations, enhances patient engagement, and promotes better long-term health management.
- Remote Patient Monitoring: This is crucial for maintaining proactive care thus ensuring patients receive timely attention by tracking health data and addressing concerns early. My support fosters a sense of security and helps patients stay engaged in their health journey, even from a distance.
By focusing on ICD-10 coding, transcription, and medication management, I help healthcare providers enhance operational efficiency, reduce administrative errors, and improve patient care. Let’s work together to ensure your practice runs smoothly and gets paid correctly and on time, all while maintaining the highest standards of compliance and accuracy.
ICD Coding
Customer Care
Microsoft Excel
Data Entry
General Transcription
Virtual Assistance
Microsoft Project
Project Management
Patient Care
Healthcare Management
Medical Terminology
Electronic Medical Record
Samuel C.
Jos, Nigeria
$10/hr
5.0
18 jobs
I am a fully licensed medical doctor with over 4 years experience in clinical practice. This involves attending to both out and in-patients, diagnosing and managing all sorts of diseases.
However, I have always been interested in the tech space, this has over the years led me to learn a lot, thereby giving me some experience in content creation, working with different gadgets and files. I have been involved in various projects like film production, academic projects, social media advertising, etc.
I am a native English speaker with a good understanding of both spoken and written English, with rapt attention to spelling, punctuation and grammar. I am also able to understand different types of accents without much stress.
Reading and writing are my hobbies. I am a creative writer, editor and proof-reader of different kinds of content. I have a good listening ear and a typing speed of about 50 wpm; this has come in handy in transcribing various video and audio materials to text, in which I have sufficient experience in both here on Upwork and on other platforms.
My skills and services include the following;
- Article Writing
- Editing
- Proofreading
- Audio and Video Transcription
- Voice Over and Audio Recordings
- VA (Research and Data Entry)
- File Conversions
Programs and applications I am proficient in;
- Microsoft Office
- Adobe Photoshop, Illustrator, Audition, Premier Pro and After Effects
- Google Docs
I am hardworking, reliable and attentive to details. I am a perfectionist by nature and always ensure that work is done accurately. I am very punctual and can deliver my work at the right time. I would love to hear from you about any work related to my skill sets.
Thank you
Dr Samuel Chikak
Medical Transcription
Audio Transcription
Error Detection
General Transcription
Typing
Video Transcription
Data Entry
British English Dialect
Audio & Video Sync
Medical Writing
Editing & Proofreading
Article Writing
Content Writing
Voice-Over Recording
Medical Translation
Felix O.
Enugu, Nigeria
$20/hr
5.0
15 jobs
I am skilled in making indicators, scripts, and expert advisors for metatrader 4 and metatrader 5. With over 5 years experience, I have worked on hundreds of products.
I am also skilled in transcription. I can transcribe audio records, hand-written text, and even forms into typed formats; including word documents and spreadsheets. My medical training makes me very comfortable with medical terminology, has taught me to be detail-oriented, paying careful attention to everything, and also means I fully understand confidentiality of medical records.
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