I specialize in healthcare administration with over three years of experience in patient intake, scheduling, and care coordination. My background in telehealth coordination and referral management has equipped me to streamline clinical workflows and enhance patient access to care. I excel in maintaining precise documentation and efficient scheduling while ensuring strict HIPAA compliance. My attention to detail and strong communication skills allow me to effectively manage complex patient needs. If you are looking for someone who can improve administrative efficiency and provide compassionate support within remote healthcare environments, let's connect. I am here to help you create a seamless patient experience and optimize your operations.
Healthcare Management
Phone Communication
Customer Service
Insurance Verification
Medical Terminology
Medical Records
Medical Billing & Coding
Scheduling
EMR Data Entry
Healthcare Software
HIPAA
Medical Referrals
Elizabeth C.
Lagos, Nigeria
$6/hr
5.0
3 jobs
Denied claims cost revenue. Stalled prior auths cost time. If your team's drowning in both, I can help.
I clear that backlog. Fast. And I have the clinical experience to prove it.
I'm a licensed pharmacist and Medical Virtual Assistant with 3+ years resolving high-volume prior authorizations and insurance claim issues from the pharmacy front lines — working directly with HMO records, insurer portals, and claim documentation under real deadline pressure.
This isn't course knowledge. This is clinical reflex — built on the front lines.
Most recently this year, here's what that looks like in practice:
Case 1: A prescription pickup was processed but the patient's early ID number was accidentally logged in place of their OTP authorization code. The claim hit our billing department and was denied — and without resolution, our team would have absorbed the full cost of services already rendered. I went back to the insurer's original notification email, extracted the correct patient ID, cross-referenced it against our records, confirmed the OTP was missing, and contacted the patient directly using the insurer's email copy. Within the hour, the patient responded with the correct code. Claim resolved. Zero cost to the team.
Case 2: An insurer initiated a claim, but our records didn't reflect which services or medications the patient had received. Without that documentation, the claim couldn't move. I cross-referenced the insurer's portal — where only medications were visible, not patient names — against their notification emails, used the medication records as the anchor point to trace the correct patient demographics and insurance ID, and handed a fully verified, complete record to the billing team. Resolved without escalation.
How I support your clinic — by specialty:
🔬 Oncology
Prior authorization for chemotherapy, biologics & high-alert medications
Insurance verification & benefits breakdown for complex treatment plans
Medical coding, billing support & sensitive patient communication
👁️ Ophthalmology
Insurance verification for surgical, diagnostic & vision procedures
Prior authorization for eye injections, medications & surgeries
Patient intake, scheduling & referral management
👶 Pediatrics
Insurance eligibility verification & benefits explanation for families
Prior authorization for pediatric medications & specialist referrals
Patient intake, guardian communication & appointment coordination
❤️ Cardiology
Insurance verification for cardiac diagnostics, procedures & devices
Prior authorization for cardiac medications, imaging & stress tests
Medical coding support & referral coordination between PCPs and cardiologists
🏥 Primary Care & Family Medicine
Full-cycle insurance verification & prior authorization across all major payers
Medical coding & billing for E&M visits, labs & specialist referrals
Patient intake, scheduling, referral management & inquiry handling
🧠 Behavioral Health, Counseling & ABA Therapy
Insurance verification for mental health & ABA-specific benefits
Prior authorization submission, tracking & insurer follow-up
Telehealth scheduling, superbill support & confidential patient communication.
Who I work best with:
Solo practitioners, group practices and telehealth clinics across any of these specialties who need a clinical-minded VA that works independently, communicates proactively, and understands why the paperwork matters — not just how to file it.
EHR & PM Systems: DrChrono · OpenEMR · TherapyNotes · Optimantra · SimplePractice
Payer & Workflow Tools: Availity · NaviNet · CoverMyMeds · Google Workspace · Microsoft 365 · Calendly · Zoom
HIPAA-aware. Clinically fluent. Independently reliable.
Dealing with a prior auth backlog, a denied claim, or an insurance verification bottleneck?
Message me with your biggest challenge — I'll tell you exactly how I'd solve it before you even decide to hire me.
Healthcare Management
Preauthorization
Insurance Verification
Virtual Assistance
Administrative Support
EMR Data Entry
HIPAA
Phone Support
Electronic Medical Record
Google Workspace Administration
Appointment Scheduling
Microsoft Excel
Medical Billing & Coding
Medical Transcription
Customer Service
Email Communication
Sales & Marketing
Power Query
Data Analysis
Data Management
Ayegbusi T.
Abeokuta, Nigeria
$10/hr
5.0
1 jobs
🩺 Are your providers spending hours after clinic completing charts, correcting AI-generated notes, or struggling with EHR documentation backlogs?
I help healthcare organizations reduce provider charting burden, improve documentation quality, and optimize AI scribe and EHR workflows through accurate, HIPAA-compliant clinical documentation ready for EHR submission.
As a Clinical Documentation Specialist with 3+ years of experience and a background in Clinical Microbiology, I support physicians, medical practices, healthcare organizations, and health-tech companies by improving documentation accuracy, reducing administrative workload, and optimizing AI-assisted workflows.
Services I Provide
📋 Clinical Documentation & SOAP Note Creation
🧠 AI Medical Scribe Review, Editing & Quality Assurance
📈 Clinical Documentation Improvement (CDI)
🔎 Documentation Gap Analysis & Compliance Support
💻 EHR Documentation Optimization
📝 Clinical Note Editing & Proofreading, and Standardization
🛡️ HIPAA-Compliant Documentation Management
Results Clients Can Expect
⏰ Reduced provider after-hours charting
🎯 Improved documentation accuracy and consistency
🤖 Enhanced quality of AI-generated clinical notes
🛡️ Fewer documentation gaps and compliance risks
⚡ Faster chart completion and patient record turnaround
👩⚕️ More provider time focused on patient care
📈 Increased workflow efficiency and productivity
✨ Better overall documentation quality across the practice
EHR & AI Documentation Platforms I Use
Epic | Athenahealth | Kareo | DrChrono | SimplePractice
Nuance DAX | DeepScribe | Otter.ai
Microsoft Word | Google Docs
Who I Work With
Physicians |nurse practitioners | PAs | medical practices | healthcare organizations | health-tech companies I telehealth platforms, and EHR implementation teams across Outpatient Care, Primary Care, Specialty Clinics, Mental Health, Urgent Care, Infectious Disease, and Telehealth.
🔒 HIPAA Certified. Confidentiality agreements available. Ready to start within 24 hours.
📩 If your organization needs support with clinical documentation, AI scribe optimization, EHR workflows, or documentation quality improvement, send me a message. I'd be happy to discuss how I can help improve provider efficiency and documentation outcomes.
Healthcare Management
Healthcare IT
Epic Systems Medical Software
Electronic Health Record
Medical Records
Medical Writing
HIPAA
AI Content Editing
Process Optimization
Medical Condition Coding
ICD Coding
Process Improvement
Medical Terminology
Quality Assurance
Electronic Medical Record
Technical Documentation Management
Medical Informatics
Medical Editing
Temitope O.
Abakaliki, Nigeria
$12/hr
5.0
5 jobs
Healthcare & Business Content Writer | Medical Writer | SEO Content Specialist
Helping healthcare organizations, businesses, startups, and entrepreneurs create content that informs, engages, and drives results.
With a B.Sc. in Health Information Management, I combine healthcare expertise with professional writing skills to deliver accurate, well-researched, and engaging content. I specialize in healthcare articles, business blogs, SEO content, website copy, eBooks, company profiles, reports, and LinkedIn content tailored to your audience and business goals.
My expertise includes Health Information Management (HIM), Health Informatics, Clinical Coding, Medical Coding, Digital Health, AI in Healthcare, healthcare technology, and business communication. Every piece of content is original, reader-focused, and optimized for clarity, credibility, and search engine visibility.
What I Offer
✔ Healthcare & Medical Content Writing
✔ Business & Corporate Content
✔ SEO Blog Posts & Articles
✔ Company Profiles & Business Documents
✔ LinkedIn Content Writing
✔ Editing & Proofreading
✔ AI Content Editing & Humanization
Why Work With Me?
* Well-researched, plagiarism-free content
* SEO-friendly writing
* Clear and professional communication
* On-time delivery
* Attention to detail
* Client-focused approach
* Reliable and responsive service
Whether you need content that educates, builds authority, or supports business growth, I'm committed to delivering high-quality work that exceeds expectations.
Let's work together to create content that makes an impact.
Healthcare Management
Article Writing
Medical Writing
Medical Condition Coding
Research Paper Writing
Blog Writing
Technical Writing
Editing & Proofreading
Content Writing
AI Content Writing
Online Research
Healthcare Interoperability
Medical Billing & Coding
Medical Terminology
Medical Records
Medical Records Research
Chidimma O.
Lagos, Nigeria
$5/hr
5.0
1 jobs
I spent years behind the pharmacy counter identifying prescription errors, counseling patients on their medications, and discussing drug interactions before they caused harm. That clinical depth is exactly why telehealth clinics bring me in. I understand the medicine behind the paperwork, not just the paperwork itself.
For the past 4+ years, I've supported telehealth practices as a HIPAA-compliant medical VA and pharmacist, working across multiple EHRs to keep clinics running smoothly. Beyond administrative support, I bring hands-on clinical value: I handle patient medication education, guide patients through supplement and skincare product recommendations, process prescription refill requests, and manage drug insurance approvals, including prior authorization support through CoverMyMeds. When a patient is confused about their regimen or a provider needs a second set of clinical eyes on a note, I'm the person who bridges that gap.
Where I add value:
🔹 Clinical Coordination and Administration: Patient intake, scheduling, refills, and documentation that's accurate and ready via DrChrono, OptiMantra, TherapyNotes, and CoverMyMeds.
🔹 Patient Education & Medication Management: Counseling patients on prescriptions, recommending supplements and skincare products aligned with provider plans, and processing refill requests with clinical awareness.
🔹 Insurance & Prior Authorization: Navigating insurance approvals for medications, handling PA submissions, and following up to reduce delays in patient care.
🔹 Telehealth Front Desk: Patient-facing communication via RingCentral, Zoom, Slack, and Doxy.me.
🔹 Operations: SOPs and workflow tools in Google Workspace, HubSpot, Canva, and Trello.
What sets me apart is that I catch things before they become problems: an incomplete note, a potential drug interaction, a patient who needs extra reassurance, or a workflow that's quietly wasting your team's time.
If you're looking for a telehealth partner or assistant who brings both clinical knowledge and administrative precision, let's talk. Send an invite or a message for a quick 10-minute call.
Healthcare Management
Healthcare
Administrative Support
Electronic Health Record
Electronic Medical Record
Medical Billing & Coding
Patient Care
Appointment Scheduling
Medical Transcription
Calendar Management
Email Management
Insurance Verification
HIPAA
Medical Records
Customer Support
drchrono
EMR Data Entry
Preauthorization
Pharmaceuticals
Pharmaceutical Industry
Winifred U.
Lagos, Nigeria
$10/hr
5.0
7 jobs
Are you a healthcare provider looking for an efficient, detail-oriented, and HIPAA-compliant Medical Virtual Assistant? Look no further!
📍 My Skills and Expertise:
✦ EHR/EMR Management – Expertise in eClinicalWorks, Epic, and other EMR.
✦ Insurance Verification & Eligibility
✦ Patient Onboarding & Management
✦ Appointment Scheduling & Coordination
✦ Prior Authorization – Handling and submitting prior authorizations for treatments, medication and procedures with appropriate codes.
✦ Referral Management – Coordinating medical referrals to specialists, ensuring smooth transitions and follow-up.
✦ Insurance Platforms & Tools – Skilled in using Availity and other insurance platforms to manage claims.
✦ Medical Office Virtual Assistance
✦ Managing front-office duties, including posting payments and patient interaction.
✦ Medical Records Handling
✦ Medication & Refill Management
✦ Lab Ordering & Monitoring
✦ CRM & Workflow Tools
✦ Patient Follow-Up & Communication
✦ Data Entry & Record Keeping – Ensuring accuracy and efficiency in data entry, patient records, and other vital documentation.
✦Managing patient leads through platforms like Zocdoc
✦ HIPAA Compliance & Security
I am a highly skilled EMR Navigation Specialist with expertise in insurance verification, prior authorization, patient medication refill monitoring, insurance-assigned patient tracking, Remote Patient Monitoring (RPM), and Chronic Care Management (CCM). With extensive experience supporting healthcare providers in the USA and UK, I streamline administrative workflows, ensuring seamless patient care coordination, accurate medical documentation, and compliance with healthcare regulations.
My Expertise Includes:
✅ EMR & EHR Navigation (Epic, Cerner, eClinicalWorks, Meditech, Athenahealth)
✅ Insurance Verification & Prior Authorization (Medicare, Medicaid, PPO, HMO)
✅ Patient Medication Refill Monitoring & Coordination
✅ Insurance-Assigned Patient Monitoring & Compliance Attestation
✅ Remote Patient Monitoring (RPM) & Chronic Care Management (CCM)
✅ HIPAA-Compliant Medical Documentation & Data Management
By leveraging my skills, healthcare providers can save time, reduce administrative burdens, enhance patient engagement, and improve overall care quality. Let’s optimize your practice together!
💡 Ready to enhance your workflow? Let’s connect today!
Healthcare Management
Electronic Medical Record
EMR Data Entry
Electronic Health Record
Virtual Assistance
Insurance Verification
Preauthorization
Scheduling
HIPAA
Administrative Support
Phone Support
Email Support
Medical Billing & Coding
Customer Support
Telemedicine
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