Hello 👋
Most SaaS companies don't lose customers because the product failed. They lose them because support was slow, onboarding was messy, and the CRM behind the scenes wasn't built to hold the customer experience together.
I step in to fix that.
I help SaaS companies deliver fast, organized support and clean, reliable CRM systems that improve retention and keep customers engaged. My background combines Customer Support, Customer Success, and CRM Operations — so I can support both your customers and the internal systems your team relies on.
Recent results:
✔ Managed the support inbox for a small SaaS team, ensuring no ticket went unanswered.
✔️ Audited and cleaned a CRM database, removing duplicate and outdated records to improve data accuracy for the sales team.
Areas of Expertise:
✔ Customer Support (Email, Live Chat & Ticketing Systems)
✔ Zendesk Administration, Ticket Resolution & Workflow Management
✔ HubSpot CRM Management & Customer Data Integrity
✔ Customer Success, Retention & Lifecycle Communication
✔ Customer Onboarding & Activation Workflows
✔ CRM Cleanup, Segmentation & Pipeline Organization
✔ Knowledge Base & Help Center Management
✔ Sales Support & Lead Management
✔ Calendar, Inbox & Meeting Coordination
✔ Cross-Functional Team Collaboration
Tools & Platforms:
✔ Zendesk
✔ HubSpot
✔ Salesforce
✔ Zoho CRM
✔ Google Workspace
✔ Microsoft Office Suite
✔ Asana
✔ Trello
✔ Calendly
✔ Zoom
✔ Loom
✔ ChatGPT
What Clients Value Most:
✔ Fast, professional communication
✔ Proactive, customer-first problem-solving
✔ Accurate data management and organized CRM systems
✔ Reliable execution with minimal supervision
✔ Strong attention to detail and confidentiality
Every customer interaction affects retention, expansion, and long-term revenue. My goal isn't just to answer tickets — it's to build support experiences that create trust and drive business growth.
If you're looking for a SaaS Customer Support & CRM Specialist to keep your customers happy and your operations running smoothly, message me — I'm happy to share how I've helped similar teams cut response times and clean up their CRM.
Trello
Customer Support
Asana
Salesforce CRM
HubSpot
Microsoft Excel
Google
Zoho CRM
Zendesk
Freshdesk
Power Query
Call Center Management
Email Support
Customer Service
Phone Support
CRM Software
Afoma M.
Lagos, Nigeria
$5/hr
5.0
1 jobs
As an Executive Virtual Assistant, I help entrepreneurs, coaches, startups, consultants, and growing businesses stay organized, responsive, and productive by managing the executive and administrative tasks that keep operations running smoothly.
I understand that business owners need more than just task completion—they need reliable support that helps them save time, energy,maintain structure, and focus on growth.
My goal is simple: handle the executive and administrative workload efficiently so you can focus on the bigger picture.
This is how I will help you:
✓ Keep your calendar organized with appointment scheduling, meeting coordination, and calendar management.
✓ Maintain a clean and structured inbox through email organization, labeling, filtering, and timely responses.
✓ Provide accurate data entry and spreadsheet management using Microsoft Excel and Google Sheets.
✓ Conduct online research and administrative reporting to support informed business decisions.
✓ Organize files, documents and business information for easy access and improved efficiency.
You may need my support if:
❌ Your inbox is overflowing with unread emails.
❌ Important appointments or meetings are being missed.
❌ Administrative tasks are taking time away from growing your business.
❌ Customer inquiries are piling up without timely responses.
❌ Data management and record keeping have become overwhelming.
❌ You need dependable support to keep daily operations organized.
As your Executive Virtual Assistant Support,I will render this executive assistant;
➡ Calendar Management & Scheduling.
➡ Appointment Booking (Calendly, Google Calendar, Acuity Scheduling).
➡ Email & Inbox Management.
➡ Meeting Coordination.
➡ Travel Planning & Itinerary Management.
➡ Online Research.
➡ File & Document Organization.
➡ Administrative Reporting.
Administrative Support Services
➡ Data Entry & Data Management.
➡ Spreadsheet Creation & Maintenance.
➡ Database Updates.
➡ Record Keeping.
➡ Information Organization.
➡ Workflow Support.
Tools I Work With that makes work easier and faster:
•Google Workspace (Docs, Sheets, Drive)
•Microsoft Office Suite (Excel, Word, PowerPoint)
•Gmail •Calendly •Google Calendar •slack •Trello • Acuity Scheduling •Asana •Notion •Chatgpt
What you can expect when we work together:
✓ Better organized email and calendar systems.
✓ Improved workflow and operational efficiency.
✓ Accurate and detail-oriented administrative support.
✓ Professionally communication with clients
✓ Reliable assistance that allows you to focus on business growth.
I am detail-oriented,organized, and committed to delivering high-quality work with professionalism and confidentiality. I adapt quickly to new systems and processes and take pride in helping businesses operate more efficiently.
If you're looking for an Executive Virtual Assistant who can manage your administrative operations with accuracy, consistency, and care, I'd be happy to support your business.
Click the "Invite to Job" button or send me a message,I reply immediately
Administrative Support
Virtual Assistance
Data Entry
Email Management
Calendar Management
Appointment Scheduling
Appointment Setting
Microsoft Excel
Google Workspace
Email Support
Executive Support
Customer Support
Adaobi Anastesia A.
Lagos, Nigeria
$8/hr
5.0
3 jobs
You didn’t start your business to spend your day chasing emails, calendars and tasks that should already have the right support behind them.
I'm Anastesia, an Executive Virtual Assistant who helps founders get their time back by organizing operations, improving workflows and creating systems that make daily execution smoother.
𝑯𝑶𝑾 𝑰 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 𝒀𝑶𝑼 𝑨𝑺 𝒀𝑶𝑼𝑹 𝑬𝑿𝑬𝑪𝑼𝑻𝑰𝑽𝑬 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻
𝑺𝒄𝒉𝒆𝒅𝒖𝒍𝒊𝒏𝒈 & 𝑪𝒂𝒍𝒆𝒏𝒅𝒂𝒓 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
Full calendar ownership, appointment coordination, meeting scheduling, time-zone management, and conflict resolution so your day stays organized and focused on what matters most.
Improved scheduling efficiency by 30% by implementing structured calendar coordination and centralized scheduling systems.
𝑰𝒏𝒃𝒐𝒙 & 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕
Inbox organization, email triage, response drafting, and structured follow-up systems that keep conversations moving and ensure important messages never go unanswered.
Transformed a 14,000+ email inbox into a structured system using labels, filters, and organized email management processes to improve accessibility and efficiency.
𝑭𝒊𝒍𝒆, 𝑫𝒐𝒄𝒖𝒎𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏 & 𝑹𝒆𝒑𝒐𝒓𝒕𝒊𝒏𝒈
Google Drive organization, spreadsheet management, research support, reporting and documentation systems that keep business information organized and easy to access.
Reorganized 2,000+ files into a structured digital filing system, improving document accessibility and day-to-day organization.
𝑺𝑶𝑷 𝑪𝒓𝒆𝒂𝒕𝒊𝒐𝒏 & 𝑷𝒓𝒐𝒄𝒆𝒔𝒔 𝑫𝒐𝒄𝒖𝒎𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏
Standard operating procedures and workflow documentation that make business operations easier to delegate, train, and execute consistently.
𝑾𝒐𝒓𝒌𝒇𝒍𝒐𝒘 & 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑪𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒊𝒐𝒏
Using ClickUp, Asana, Trello, Notion, and Monday, I organize workflows, assign priorities, track deliverables, and keep projects moving with greater visibility.
Built a ClickUp workspace and Slack collaboration system for a 23-person team, improving task visibility, accountability, and team coordination.
𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏 & 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚 𝑰𝒎𝒑𝒓𝒐𝒗𝒆𝒎𝒆𝒏𝒕
Workflow automations using Zapier that reduce repetitive administrative work and improve operational consistency.
𝑾𝑯𝑶 𝑰 𝑾𝑶𝑹𝑲 𝑩𝑬𝑺𝑻 𝑾𝑰𝑻𝑯 𝑨𝑺 𝑨𝑵 𝑬𝑿𝑬𝑪𝑼𝑻𝑰𝑽𝑬 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻
✔ Founders who value ownership, initiative, and reliable support.
✔ Startups building systems that support sustainable growth.
✔ Agencies managing multiple clients, projects, and internal operations.
✔ Teams that need someone who takes ownership and keeps execution organized.
I'm available for both short-term projects and long-term executive support. Most client relationships start with one focused project and grow naturally from there.
If you need an Executive Virtual Assistant who takes full ownership and gets things done without without constant follow-up., send me a message or invite me to your job. Tell me what's breaking down and I'll tell you exactly how I'd fix it.
𝑻𝑶𝑶𝑳𝑺:
Google Workspace | Microsoft Office | ClickUp | Trello | Asana | Notion | Monday dot com | Slack | HubSpot | Zoho CRM | GoHighLevel | Calendly | Zapier | Zoom | Loom | Canva
Trello
Executive Support
Virtual Assistance
Administrative Support
Business Operations
Calendar Management
Email Management
Email Communication
Scheduling
Task Coordination
Process Documentation
Data Entry
CRM Software
ClickUp
Notion
Asana
Zapier
Automated Workflow
ChatGPT
Claude
Ayokunmi E.
Lagos, Nigeria
$20/hr
4.9
30 jobs
I WILL bring structure to your growing business by turning messy workflows into organized, scalable systems.
Is your team constantly chasing updates, missing deadlines, or relying on manual processes that waste time?
As businesses grow, operations often become scattered. Information lives in different places, onboarding becomes inconsistent, projects lose momentum, and founders end up managing the work instead of growing the business.
That's where I come in.
I'm a Workflow Specialist who helps founders, startups, agencies, and service-based businesses simplify their operations by designing workflows, improving processes, documenting SOPs, and implementing systems that keep teams organized, productive, and accountable.
I don't just manage tasks; I build the systems behind them.
How I can help
✔ Workflow Design & Process Optimization
Design efficient workflows that eliminate bottlenecks, improve collaboration, and keep projects moving smoothly.
✔ Business Operations Support
Streamline day-to-day operations so your team works more efficiently and nothing falls through the cracks.
✔ Project & Team Coordination
Keep projects on track, improve communication, and ensure priorities and deadlines stay visible.
✔ SOP Development & Process Documentation
Create clear Standard Operating Procedures (SOPs), training guides, and internal documentation that make onboarding faster and work more consistent.
✔ Workflow Automation
Reduce repetitive manual work by implementing practical automations that improve productivity and free up your team's time.
✔ Executive & Administrative Support
Manage the operational details—from calendars and inboxes to client communication and documentation—so you can focus on strategic growth.
Platforms & Tools I Work With
Trello • Asana • Zapier • ClickUp • Monday • Notion • Google Workspace • Slack • Microsoft Office • Airtable • Canva • Calendly • Google Drive • Loom
Whether you're already using these tools or starting from scratch, I'll help you build systems your team will actually use, not abandon after two weeks.
What working with me looks like
✅ Organized workflows that are easy for your team to follow
✅ Clear processes that improve accountability and consistency
✅ Better visibility across projects and daily operations
✅ Faster onboarding with documented systems
✅ Less manual work through workflow automation
✅ Reliable operational support that keeps your business running smoothly
My goal isn't just to help you get through today's workload; it's to create workflows and systems that continue supporting your business as it grows.
I work best with
• Startups
• Small & Growing Businesses
• Marketing & Creative Agencies
• Coaches & Consultants
• Service-Based Businesses
• Founders who need a trusted operations partner
Trello
Task Coordination
Microsoft Office
Google Workspace
Communications
Project Management
Task Automation
Process Improvement
Project Management Support
Digital Project Management
IT Project Management
Asana
Business Operations
Project Workflows
Process Development
Automation
Process Design
Zapier
Virtual Assistance
Scheduling
Philips E.
Lagos, Nigeria
$10/hr
5.0
7 jobs
Your business doesn't need another Notion workspace. It needs a system that actually runs your business.
Most businesses don't struggle because they're missing software. They struggle because information is scattered, processes live in people's heads, and repetitive work steals hours every week.
If your team constantly asks "Where is that?", your problem isn't Notion it's your system.
That's where I come in.
I help founders, agencies, consultants, coaches, and growing businesses replace disconnected tools with an AI-powered Business Operating System built in Notion. Instead of juggling spreadsheets, documents, CRMs, Slack messages, and multiple apps, you'll have one connected workspace where everything works together seamlessly.
I don't build "pretty dashboards."
I build business systems that organize your operations, automate repetitive work, improve collaboration, and scale with your business.
The result?
✔ Less manual work
✔ Better visibility across your business
✔ Faster execution and decision-making
✔ More accountability for your team
✔ More time to focus on growth instead of managing chaos
What I Build
Every workspace is designed around your business, not a generic template.
I create custom systems including:
✅ Business Operating Systems (Business OS)
✅ Company HQ & Executive Dashboards
✅ CRM & Client Management Systems
✅ Project & Task Management Systems
✅ Knowledge Bases & Internal Wikis
✅ SOP & Documentation Systems
✅ Client Portals
✅ Content Planning Systems
✅ KPI & Reporting Dashboards
✅ AI-Powered Workflows
✅ Workflow Automation & System Integrations
Automation & Integrations
I don't stop at Notion.
I connect your tools into one intelligent workflow using:
✔ Make
✔ n8n
✔ Zapier
✔ Notion API
✔ ChatGPT & Claude AI
✔ Google Workspace
✔ Airtable
✔ Slack
✔ Calendly
✔ Typeform
✔ Google Sheets
Your system doesn't just store information it works for you automatically.
My Approach
Every project starts with understanding how your business actually operates.
Before building anything, I map your workflows, identify bottlenecks, and design the right system architecture. Then I build a workspace that's intuitive, scalable, and easy for your team to adopt.
My process is simple:
🔍 Audit – Understand your current workflows and identify what's slowing you down.
🧠 Strategy – Design a system around your business processes before creating a single page.
⚙️ Build – Develop your workspace with connected databases, dashboards, and automations.
✅ Refine – Test, optimize, and fine-tune every workflow.
🎓 Handover – Provide documentation, walkthroughs, and training so your team can confidently use the system.
🤝 Ongoing Support – I don't disappear after delivery. I help your workspace evolve as your business grows.
Why Clients Work With Me
I don't measure success by how beautiful a dashboard looks.
I measure success by how much time it saves, how smoothly your team operates, and how confidently your business can scale.
My goal is simple:
Build a system that becomes the single source of truth for your business one that your team actually enjoys using and one that continues delivering value long after the project is complete.
If you're ready to replace scattered tools with a centralized, automated business system designed around how your business actually works, let's build something that saves time, reduces stress, and supports your growth.
Send me a message, and let's turn your Notion workspace into the operating system your business deserves.
Trello
Notion
Make.com
n8n
Zapier
Automation
Typesetting
Asana
ClickUp
Project Management
Data Entry
Templates
Business Operations
Digital Project Management
Project Workflows
Database Design
Process Development
Systems Development
No-Code Development
CRM Development
Jeremiah O.
Lagos, Nigeria
$10/hr
4.6
27 jobs
Hi! I’m a creative 2D & 3D Animator specializing in motion graphics, character animation, and explainer videos. I help brands and creators turn ideas into engaging, high-quality animations. What I Do: 2D & 3D Animation Motion Graphics Character Animation Explainer & Promo Videos Logo & Social Media Animation Tools: After Effects, Blender, Photoshop, Illustrator I focus on clear communication, smooth animation, and on-time delivery. Let’s bring your idea to life. Feel free to message me anytime!
Trello
Google Workspace
Administrative Support
Project Management
Email Support
Data Entry
Graphic Design
Microsoft Office
Customer Support
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