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based on 1,759 client reviews
  • $40 hourly
    8+ years of experience in managing the development process on Agile software development projects. I have experience working with startups to Fortune 500 companies.  I specialize in facilitating scrum process & artifacts, Jira setup & management, requirement review & analysis, architecture design & analysis, project timeline & cost estimation, budgeting, collaborating between different cross-functional teams, assessing risks & mitigating them, and resource allocation.  CORE COMPETENCIES: • Agile Project Management • Agile Software Development (Scrum, Kanban) • Certified Agile Leader + Scrum Master • Product Management • Extensive experience with remote and distributed teams • Experience with startups, SaaS, mobile, and web applications • JIRA Expert • Product Roadmapping • Business Analysis • Requirements Analysis & Management • Requirements Gathering & Specifications Writing • Experience with JIRA, Confluence, Trello, Zeplin, and other modern projects/product management tools. ** Advanced Certified Scrum Master (A-CSM) ** Certified Scrum@Scale Practitioner ** Certified Agile Leader (CAL1) ** ICAgile Certified Professional - Agile Coach
    vsuc_fltilesrefresh_TrophyIcon Technical
    Scrum
    Project Timelines
    Jira
    Atlassian Confluence
    Agile Software Development
    Technical Project Management
    Product Backlog
  • $40 hourly
    ⚡Are you looking for ICT Project Delivery Manager with ITIL Service management expertise as well? 🔧You need someone who has the right profile & can add value to your project through the following: ✅10+ years of experience , delivering IT Implementation & IT Service Management projects. ✅Experience managing SDLC project in Waterfall and Agile delivery mode. ✅Daily Tasks Management and Reporting ✅Project monitoring ensuring quality delivery as per deadline ✅Project Budgeting and Costing ✅Resource and capacity building ✅Project acceptances , invoicing , pre-sales , quotes and RFP preparation expertise ✅Organized PMO and knows well the project management tools (JIRA, Confluence, MS Project, W3) ✅Customer Support & Services at CxO levels[Technical reporting , meetings and presentation] ✅Jira/Confluence ,PMBOK ,ITIL educated ✅Microsoft Office Products Expert . Project Documentation Sounds Interesting? Let's talk.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Business Process Outsourcing IT Services
    Project Budget
    Atlassian Confluence
    Jira
    Technical Project Management
    Customer Support
    Microsoft Office
    ITIL
    ISO/IEC 20000
    Managed Services
    Telecommunications
    Service Level Management
    IT Service Management
    IT Project Management
  • $85 hourly
    Small Businesses are all about passion for an idea, for a service to others, for a product you put your sweat or tears into creating. It is your core business competency and where you truly want to focus! If you’re a great business owner but can’t find the time and energy to address everything else…. I HELP YOU EXECUTE YOUR BUSINESS GOALS AND VISION! To help Entrepreneurs and Executives achieve their goals, 15 years ago I developed an outsourced back office environment for start-ups and small businesses, a “Plug and Play” for all the entrepreneur’s needs. Since that time I have been involved with 44 small businesses at various states of their growth process. The proof is in the profitability. Shortening the timeline from startup venture to profitability is key—from product development to customer purchase is key! Building the proper strategy from technical tools to contract lifecycle management. If you are launching a product or expanding your business - the keys to success are a winning concept and a clear plan. I’ll work with you to develop strategies, implement the strategy and track the performance to assure “we” can achieve your desire goals. You get one shot! So put your best foot forward. THE VALUE ADDED I BRING TO YOU SO YOU MEET YOUR BUSINESS OBJECTIVES!! Protect your Intellectual Property {​​​​​​​​​IP}​​​​​​​​​ / Actionable Business Analysis / IT Analysis / Business Plans / Executive Summary / Marketing Strategy / Sales Strategy / Operational Strategy / HR Full Time Equivalency (FTE) Analysis / Financial Reporting / Finance Budgeting and Forecasting / Revenue Forecasting / Valuation, Forensic Analysis / Forensic Financial Analysis / Scenario Analysis / Memorandum of Understanding (MOU) / Business Cases / Key Performance Indicators (KPI) / Business Intelligence (BI) analytics / Private Placement Memorandums / Reg D Offerings / Business Pitch Decks/ Strategy Plans / Marketing (web, mobile, SEO, PR, etc.) Strategy / Sales Strategy/ Customer Journey Mapping /Standard Operating Procedures (SOPs) / Statement of Work (SOW) / Executive Dashboards / Executive Employment Agreements / Vendor Contracts / Request For Proposals (RFP) / RFP Proposals/ Capabilities Statement or Briefing / Workflow Analysis / Implement CRM Software / Salesforce Implementation / Perception Management Strategy / Application Development/ Project Management / Develop Process Flows/ Business Rescue Work / Business Health Checkup / Develop Insights and Opportunities / Business Coach and Executive Guidance / Actionable Insight into your Business's 360 degree perspective. Accomplishments: • Grew software startup from Idea to product management through implementation in distribution across all channels in 3 years, under budget • Assisted Clients by developing and implementing a comprehensive technology strategy to support their Business goals to include CRMs, Business Intelligence software, SaaS, mobile application development and e-commerce. • Assisted commercial construction client through supply chain process growing to annual $300m in revenue • Developed strategy for emulsion Fuel business in USA for Canadian Company seeking expansion and $3m in investment dollars. Assisted in testing in States and development of relations to get USA approval. • Developed Marketing and Sales strategy for Startup clients driven by BI determined by Marketing Segmentation and propensity of consumers to react. • Successfully secured DOD contract awards valued at $330m. • Created and implemented strategy for 3D filament company with eCommerce focus. Implemented ERP to support sales channels, supply chain management and operations. • Prepared PPM, Business Plan and Investor package for a Technologies Encryption Software's Business. Implemented Red mine project management software. • Completed Forensic Accounting and Due Diligence on International Client through research and mining efforts saving investors $1.25m. • Developed and Executed business strategy taking Markerless Motion Capture Company from idea to execute in 6 months with $2.5m Private Placement Memorandum funded. • Developed Business Strategy for Golf app and online gaming client through development of the investor Package to secure $1.5m investment. • Drove strategy for Cybersecurity business from $680k to $2.9m in profitability in 6months with a 500% increase in Sales by implementing Supply Chain Management solution to combat material losses and CRM to enhance market footprint and sales efforts I can’t help everyone, but if the synergy is there I will do my best to exceed your expectations and help you grow your businesses. 10% for all Vet Owned Businesses!
    vsuc_fltilesrefresh_TrophyIcon Technical
    Business Plan
    Agile Project Management
    Contract Management
    Business Process Reengineering
    Project Risk Management
    Business Proposal Writing
    Business Analysis
    Contract Drafting
    Request for Proposal
    Technical Project Management
    Startup Consulting
    Business Process Management
    Sales & Marketing
  • $150 hourly
    Top 1%, Top Rated and EXPERT VETTED Project Manager on Upwork - I have over a decade of experience in Leading Teams and Projects in a variety of industries and on a plethora of platforms. I am a certified Project Management Professional (PMP) and Agile Certified Practitioner (PMI-ACP) with extensive experience in Business Operations and efficiencies. As one of the highest ranked Project Managers on Upwork, I provide quality 5 star service with every project. I consult and specialize in project development and execution to resolve your frustrations in your daily operations. We can join together and lead your business into growth, save money, and create an enjoyable workplace. Skills and actionable tasks: - Operational management (analysis, review, growth) - Business Planning (development & plans) - Project Risk Analysis (review & reduction plans/projects) - Capital Projects (development & implementation) - SOP + processes (development & implementation) - OSHA, DOT, CDL, AS, ISO knowledge - Microsoft Office - Word, Excel, Publisher, Project, etc. - Excellent customer service skills (ability to train, use, and audit) - Experienced Service Quality Assurance auditor - Super Users in Asana, Slack, MS Project, Trello, Monday.com, and Basecamp. I look forward to connecting with you and your company!
    vsuc_fltilesrefresh_TrophyIcon Technical
    Logistics Management
    Efficiency Testing
    Team Alignment
    Hospitality & Tourism
    Project Management
    Business Cases
    Project Objectives
    Critical Thinking Skills
    Project Insight
    Project Risk Management
    Project Management Professional
    Project Delivery
    Risk Analysis
    Project Scheduling
  • $45 hourly
    My passion in business is to take the weight of tech and tasks off of other business owner's shoulders by strategically setting up the systems they really require, help them manage their time better and complete the tasks they don't want to do so they can focus on their vision. System Strategy: - Ability to overhaul and look at every system in place and integrate it to all work together cohesively. - Strategise and automate businesses to a high level for efficiency - Create a luxe client onboarding & workflow set up - Easily comprehend and learn new software tailoring it to you. Project Managment: - High organisation skills in time and task management - Ability to set up an effective project management tool - Goal setting and forward planning to ensure deadlines get met and tasks get completed to a high level Online Business Management: - Managment of a team, tasks and delegations - Client communication skills - Long term planning mindset with the implementation skills to reach goals and stay on top of employees, projects, tasks and launches
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    Dubsado
    Marketing Automation
    ActiveCampaign
    Business Operations
    System Automation
    Lead Generation
    Process Optimization
    Project Management
    Business Management
  • $60 hourly
    🚀 As an accomplished Product Manager and Agile Leader with a proven track record of over seven years, I bring a wealth of experience to digital product development. I aim to transform ideas into innovative, user-centric solutions that drive business success. A commitment to excellence has marked my journey in product management, an unwavering dedication to Agile methodologies, and a deep understanding of customer needs. I thrive in dynamic environments, where I orchestrate cross-functional teams to deliver results that matter. Here's what sets me apart: 🌟 Top 1% Expert-Vetted Professional: I'm proud to represent the top 1% of professionals on this platform, a testament to my expertise, experience, and commitment to excellence. 🔍 Strategic Vision: I possess a knack for seeing the big picture while managing the finer details. My strategic thinking enables me to define product roadmaps that align with business goals and resonate with users. 🔄 Agile Expertise: As a Certified Scrum Master and Atlassian Expert, I'm not just Agile-aware but Agile-driven. I champion Agile principles, ensuring teams follow lean and effective processes for maximum efficiency. 🛠️ No-Code/Low-Code Advocate: While I have led teams in developing custom software products, I'm also a strong advocate of no-code/low-code solutions. This approach accelerates time-to-market, empowering businesses to adapt swiftly in a fast-paced world. 📈 Product Marketing Savvy: My experience extends beyond product development; I've executed successful product marketing strategies. I understand how to position products for growth and market penetration, making me a catalyst for any company's expansion. 📊 Data-Driven Decision-Making: I rely on data insights to guide product strategies. Through comprehensive analysis, I ensure that every feature or enhancement serves a purpose and contributes to the product's success. 🙌 User-Centric Approach: Understanding users' pain points, desires, and behaviors is at the heart of my product management philosophy. I employ user research and feedback loops to create solutions that users love. 🗣️ Effective Communication: My strong interpersonal skills enable me to bridge the gap between technical and non-technical stakeholders. I excel in conveying complex ideas in a clear, concise manner. 🤝 Cross-functional leadership: I've successfully led diverse teams, fostering collaboration between design, development, marketing, and other functions. This synergy is essential for achieving cohesive product experiences. 🔄 Iterative Optimization: I believe that product development is an ongoing journey. I'm adept at post-launch analysis and iteration, ensuring products remain competitive and adaptable to changing market dynamics. In my role as a Product Manager, I'm not just a custodian of products; I'm a catalyst for innovation. I'm here to shape your product ideas into impactful, market-ready solutions. If you're ready to embark on a journey of product excellence, let's connect and explore how I can help drive your vision forward.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Cross Functional Team Leadership
    Software Development
    Dev & IT Project Management
    Project Delivery
    Project Management Support
    Project Planning
    Project Management Office
    Process Improvement
    Product Management
    Scrum
    Atlassian JIRA
    Digital Project Management
    Jira
    Agile Project Management
    Project Timelines
  • $25 hourly
    ✔️ 100% Job Success Score ✔️ 5400+ Hours Worked ✔️ 70k+ Total earnings ✔️ 17 Years of Experience I am Anoop Sharma and I have a great experience in Project Management, content management, and WordPress + elementor pro + woocommerce development. I have 17+ years of experience in web development & designing using PHP, Mysql, Javascript, Jquery, HTML5, CSS3, CakePHP, and various open sources like WordPress, woocommerce, Elementor, Elementor Pro, Joomla, and Magento, etc. I have worked as a Technical Head and project manager in different IT companies. My expertise are: 1. Core PHP 2. Mysql 3. CSS3 4. HTML5 5. Javascript 6. Jquery 7. wordpress design & development + Elementor Pro (Responsive design) 8. wordpress Speed optimization 9. Joomla development & design 10. Website speed optimization 11. CakePHP 12. Google webmaster tool 13. Google Analytics 14. Facebook pixel integration 15. Shopping cart development using woocommerce & Magento 16. API & web services integration 17. Google Page Speed optimization 18. Speed up WooCommerce site 19. Speed up WordPress site 20. Wordpress Website Development 21. Wordpress Performance Improvement 22. Database design 23. Full Project Management. 24. Responsive design for all devices (HTML5 & CSS3) 25. Elementor pro 26. Content Management (Content Manager) And Many more. I provide specialized services for website speed optimization, web development, Responsive design for every device like mobile and tabs, and website designing. I am best with website speed optimization using all the rules of Google, Yahoo, and gtmetrix.com. I have great exp. with Google Page Speed, WordPress plugin development, Joomla design and coding, Onpage SEO, Joomla development, and many more.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Content Management
    Elementor
    Project Plans
    API Development
    PHP
    CSS
    Payment Gateway Integration
    Digital Project Management
    WordPress Plugin
    HTML
    CSS 3
    JavaScript
    WordPress
    WooCommerce
    jQuery
  • $55 hourly
    ⭐️⭐️⭐️⭐️⭐️ "Kimiko took charge, asked for my input, and filled in gaps of knowledge that I didn't have." ⭐️⭐️⭐️⭐️⭐️ "You can count on her to quickly master more complex, multi-step, and sometimes tedious processes to get the job done, and done well." ⭐️⭐️⭐️⭐️ "Kimiko was a huge asset to my team for the season she served my business." I'm a Top Rated freelancer with over five years of social media marketing experience. With targeted organic traffic, I curate and manage social media for your business on Linkedin, Instagram, or Facebook groups. My mission is to help entrepreneurs manage their social media to prevent them from burning out. I understand what it's like doing all the things while running a business. As someone who has built two businesses through social media, it's easy to feel overwhelmed from wearing all the hats. The goal of social media doesn't just involve posting content or creating captions, it's about developing a comprehensive strategy for reaching your goals. My clients have been able to: ✨ Grow their audience, engagement, and leads on social media ✨ Let their social accounts run on 'autopilot' so they can focus on other aspects of their business ✨ Establish their brand through social media and become industry leaders Proficient In: → Canva → Adobe Creative Suite → Planoly → Buffer → Later → Hootsuite → Instagram → Linkedin → FB Groups → Tiktok When you're ready for someone to help strategize, manage, and curate quality content for you, I'm here to help! --------------------------------------------------- My Background: I graduated with a bachelor's degree in Advertising & PR from DePaul University in Chicago, IL. My journey started as a graphic artist for various national advertising agencies, including RPA Advertising Agency, Plan B Advertising Agency, and Inplace Marketing. During my experience in the corporate and freelance setting, I've worked with a variety of industries with their marketing efforts, such as: - Real estate development companies, where I helped create digital and print ads to support their campaigns. - Collegiate institutions, such as DePaul University and Illinois Institute of Technology, where I managed their projects in marketing departments. - Healthcare, technology, consulting startups, where I currently manage their social media marketing and develop social strategies to drive traffic and increase brand awareness. I have gained valuable experience working with different clients, developing creative concepts, and executing marketing campaigns. I have always enjoyed working with businesses from various industries and helping them achieve their marketing goals. I am passionate about design and marketing and always strive to stay up-to-date with the latest trends and techniques. My goal is to continue to provide high-quality and innovative solutions for my clients and help them grow their businesses.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Hashtag Research
    Community Goals & KPIs
    LinkedIn Marketing
    Marketing Strategy Report
    Social Media Strategy
    Community Engagement
    Campaign Copywriting
    Instagram Marketing
    Social Media Audit
    Analytics
    Creative Strategy
    Social Media Content Creation
    Social Media Carousel
    Social Media Marketing
  • $50 hourly
    Experienced Project Manager (10+ years) which includes large organizational change initiatives, SAAS and Information Technology projects. I have worked for big companies as IBM, Salesforce, ABInbev, Sonda IT, 3Con and Heineken and I have great feedbacks about my work and deliveries. "I worked with Sheyla at IBM, and I had the privilege of getting to know her competence, commitment, initiative and creativity in all the activities we work together, an excellent and qualified professional" Eduardo Guines - Senior Manager at IBM "Sheyla is really impressive. Sheyla helped our team to achieve strong results. She got some recognitions and naturally kept working and generating awesome results, even better than most of her experienced peers. She kept in touch with our Executives when needed and speaks english very well. Sheyla was a good team member, organized, results driven and very efficient." Denis Rossi - Manager at IBM "Sheyla is a very skilled professional. I worked with her in some projects and could clearly see her push for execution, encouraging project team and make things happen! For sure a really valuable execution leader for any sort of project." Leandro Fuzetti - Engagement Manager at Amazon "Very focused, organized and working for the best of the company." Paulo Kappke - Sonda IT "Sheyla brings a pragmatic approach to problem solving. I consider her a great partner for the delivery of projects and also an important element to remove any obstacles that appear in the way." Alvaro Bastida - Delivery Manager at Heineken * Project manager with extensive experience in supporting executives and departments. * Ability to coordinate projects, organize administrative activities and provide excellent customer service. * Multicultural projects' management (US, Europe and Latin America) according to PMI practices: Planning, scope, schedule, risks, costs, resources, purchasing, communication. * Agile/Scrum project management using JIRA. * Team leadership, motivation, training and priorization. * Delivery management on project's portfolio. * Process and service quality management with reporting and KPIs. Problem Analysis and root Causes, performance management and control. * Management of KPIs and BSC (Balanced Scorecard). * Management of Continuous Improvement projects, applying Lean Six Sigma Methodologies. * Knowledge in advanced Office Package (Excel, Word, Power Point, Project, Outlook, Sharepoint, Teams, Skype) * Fluent English.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Financial Report
    Project Management
    Business Presentation
    Technical Project Management
    Project Delivery
    Scrum
    Project Scheduling
    Communications
    Agile Software Development
    Project Portfolio Management
    Product Management
    Agile Project Management
    Jira
    Project Plans
    Milestones
    Budget Management
  • $60 hourly
    If you are looking for a highly professional, ready-to-go Scrum Master who cares about your product, you are in a right place! I’m a experienced Project Manager, Rated top 1% on Upwork with a demonstrated history of working in SaaS, web development, application development and design life cycles, building scalable and transparent systems with JIRA, with over five years of experience in Project Management, working with remote teams in various business spheres. You can count on me for all aspects of Jira implementation and further Project Management support. Extensive history writing user stories, organizing and prioritizing team scope, facilitating Scrum, managing stakeholder communications and motivating teams to become optimized. Tags: Jira, Project Management, Software Application, SaaS, SaaS Product, SaaS Web App, Project Management, Scrum, Agile, Jira
    vsuc_fltilesrefresh_TrophyIcon Technical
    Waterfall
    Agile Software Development
    IT Project Management
    SaaS
    User Stories
    Dev & IT Project Management
    Technical Project Management
    Scrum
    Project Management
    Agile Project Management
    Jira
  • $50 hourly
    Overwhelmed with task? I will help you to sort them out. Over the years of professional development I gained excellent organisational and management skills working for international companies, running my own business and helping Business Owners to reach their business goals through effective planning, team management, communication and attention to details. For the past 2 years I was running my own company. I built a fitness bar chain located in Minsk (my home town). I consider this experience being my main competitive advantage now comparing to many other freelancers. Starting and running your own company requires developing a completely different mindset. Operations included 5 bars running simultaneously with over 20 employees working and tasks ranging from team management/training, stock control, product supply to accounting and legal administration. The chain of fitness bars was my first project which I sold recently. Previously I worked remotely as a Virtual Assistant / Project Manager for Vartopia and Altoros (US based IT companies), payever GmbH (Germany based) and KissMediaGroup (Canada based) companies. My main responsibilities included working closely with CEO`s and assisting them with day to day activities. I was helping with project planning, team management and communication, deadlines tracking and overviewing multiple tasks according to priority levels. I helped clients to meet their project deadlines, extend client base and strengthen relationships within the teams, assisted with winning new clients within the US and European markets and maintain mutually beneficial long term business relationships with them. A few years back I also worked as Venue Manager/Team Lead within hospitality industry for London`s leading chain of cocktail bars Be at One (B@1). I was responsible for managing teams up to 20 members of staff during the shift. I learned how to deal with difficult situations and people fast and efficient while delivering great customer service to clients. I have a Bachelor`s degree in Finance, Advanced Diploma in Business Management and Masters Degree in Business Administrations specialising in Project Management from London School of Business and Finance. When you choose to work with me – you will get a person who is highly organised and motivated, has an ability to overview multiple tasks and people, efficiently deals with difficult situations, provides the best customer experience possible and delivers expected results. I have a friendly, professional demeanor and a confident multitasker, allowing me to take on several responsibilities at once. I learn quickly and keep enthusiastic, have excellent writing and speaking English skills, great communication ethic with English speaking clients, native in Russian and available full time. Please, contact me to discuss your requirements in detail.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Project Plans
    Recruiting
    Project Management
    Sales
    Email Communication
    Office Administration
    Business Development
    Customer Support
  • $35 hourly
    Do you need help with: Take management off executive team’s plate Remove administrative tasks from employee workload Facilitate teamwork between multiple departments Communicate clearly top-down and bottom-up Manage client expectations Keep projects within scope and on target Manage timelines, hours, and deadlines Maximize efficiency Minimize cost? Then you definitely need a Project manager! Highly skilled in process extraction & writing, managing projects, and implementing project management tools (ie,Asana and Trello). I help companies reduce cost with efficient project management & tools using tailored approaches based on resources (people & systems), communication, and process. Strategic consulting that provides value to the bottom line while developing people resources, ensuring lasting results. Treating cost savings like a treasure hunt within operations via resource deployment and process implementation. Recognizing and empowering existing resources, both people and systems. Keeping up with project tool updates and ideas. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅Resilience: Any issue that my Clients face, I attack them and find a SOLUTION. ✅Fluent in English ✅Native in Arabic ✅Great communication skills, detail-oriented. ✅Leadership skills ✅Team Leading ✅Project documentation ✅Resource allocation ✅Communication ✅Sales ✅Time managmenet and task distribution ✅Team Building ✅Leadership ✅Status reports ✅Coordinating meetings with different departments ✅Stratigic thinking ✅Budgeting, resource planning, project coordination ✅Dedicated ✅Quick Learner ✅Flexible Availability ✅Problem Solver ✅Your Go-to Person ✅Willingness to always learn and improve. *** Experienced in: Project management tools: ✅ Trello ✅ Trengo ✅ Clickup ✅ Asana Others: ✅ Slack ✅ Microsoft office suite ✅ Google Office suite ✅ Agile SCRUM ✅ Amazon Seller centre ✅ LightSpeed ✅ Freshdesk ✅ TrustedShops ✅ Trustpilot ✅ Siebel CRM ✅ WooCommerce ✅ Wordpress ✅ ShopifyDo you need help with: Take management off executive team’s plate Remove administrative tasks from employee workload Facilitate teamwork between multiple departments Communicate clearly top-down and bottom-up Manage client expectations Keep projects within scope and on target Manage timelines, hours, and deadlines Maximize efficiency Minimize cost? Then you definitely need a Project manager! Highly skilled in process extraction & writing, managing projects, and implementing project management tools (ie,Asana and Trello). I help companies reduce cost with efficient project management & tools using tailored approaches based on resources (people & systems), communication, and process. Strategic consulting that provides value to the bottom line while developing people resources, ensuring lasting results. Treating cost savings like a treasure hunt within operations via resource deployment and process implementation. Recognizing and empowering existing resources, both people and systems. Keeping up with project tool updates and ideas. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅Resilience: Any issue that my Clients face, I attack them and find a SOLUTION. ✅Fluent in English ✅Native in Arabic ✅Great communication skills, detail-oriented. ✅Leadership skills ✅Team Leading ✅Project documentation ✅Resource allocation ✅Communication ✅Sales ✅Time managmenet and task distribution ✅Team Building ✅Leadership ✅Status reports ✅Coordinating meetings with different departments ✅Stratigic thinking ✅Budgeting, resource planning, project coordination ✅Dedicated ✅Quick Learner ✅Flexible Availability ✅Problem Solver ✅Your Go-to Person ✅Willingness to always learn and improve. *** Experienced in: Project management tools: ✅ Trello ✅ Clickup ✅ Notion ✅ Asana Others: ✅ Slack ✅ Microsoft office suite ✅ Google Office suite ✅ Agile SCRUM ✅ Amazon Seller centre ✅ LightSpeed ✅ Freshdesk ✅ TrustedShops ✅ Trustpilot ✅ Siebel CRM ✅ WooCommerce ✅ Wordpress ✅ Shopify
    vsuc_fltilesrefresh_TrophyIcon Technical
    Administrative Support
    Customer Service Training
    Project Workflows
    Project Scheduling
    Team Alignment
    Ecommerce
    Project Objectives
    Customer Service
    Business Operations
    Customer Support
    Research & Strategy
    Communication
    Budget Plan
    Project Plans
    Project Timelines
    Milestones
    Specifications
  • $95 hourly
    Solid program/project manager with a proven launch track record any delivery skills that have achieved measurable results • 15+ years Healthcare IT Industry Experience • 18 years of IT Software Development Experience and Project/Program Management • Exceptional focus on business outcomes with detailed adherence to schedules and budgets • Excellent Technical Writing Skills • Industries include healthcare insurance, aerospace, data storage and telecommunications
    vsuc_fltilesrefresh_TrophyIcon Technical
    Milestones
    Status Reports
    Project Scheduling
    Project Management Professional
    Project Plans
    Project Management Office
    Project Timelines
    Decision Making
    Time Management
    Team Alignment
    Wrike
    Agile Project Management
    Waterfall
    Technical Project Management
  • $75 hourly
    InDesign is my everyday design tool. I have created brochures and catalogues for different types of business and always made my clients amuse. More than 10 000 pages designed all over my carrier. My mission is to make it actually look readable and attractive, and show data information in a comprehensible way. I have 7+ years of experience in editorial design and during this time I received lots of positives from my clients and managers. I can work either in a team or by myself and adapt to different styles of cooperation. I am not only going to meet your expectations, but I will exceed them. Any questions? Feel free to contact me, so we can create something together.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Magazine Layout
    Brochure
    Editorial Design
    Adobe InDesign
    Typesetting
    Book
    Brochure Design
    Google Slides
    Microsoft PowerPoint
    Pitch Deck
    Presentation Design
  • $20 hourly
    ★ 6 YEARS OF EXPERIENCE IN SOFTWARE INDUSTRY ★ BUSINESS ANALYST ★ PROJECT MANAGER ★ PRODUCT MANAGER ★ SCRUM MASTER ★ EXPERT IN SOFTWARE PROJECT MANAGEMENT TOOLS As an experienced Business Analyst and Project Manager, I offer extensive expertise in driving successful project outcomes and streamlining business processes. Having a strong foundation in Agile Project Management methodologies and Business Analysis Techniques, I bring a unique fusion of Analytical Skills, Strategic Thinking, and Excellent Communication to every project. I’m excellent at figuring out what a client needs and delivering high-quality work within budget and deadline. I’m passionate about working in an agile environment. “Knowledge is an ocean that has no coast”, similarly learning is continuous throughout the life and I love to learn new things every day. I like to do work on time, and have a far reaching experience of solving complex technical problems. I’m committed, organized and dedicated to my work, because this is my passion. I believe in building strong relationships with my clients so that I can deeply understand their needs and deliver my best to them. I’m a Product Owner and a Product Manager. I’ve spent six years successfully producing and delivering technical software projects. At any stage of the Project Lifecycle, I can lead your team and projects. As a dedicated professional, I prioritize being on time and delivering high-quality products by deadlines and required milestones. I can also assist you as a Scrum Leader and Jira Administrator. Jira and ClickUp are my preferred Project Management Tools perhaps, I’m capable of using any other management tool. Project Team Lead, Scheduling, Budgeting, Risk Management, and Stakeholder Management are among my core competencies. Project Management Services ★ Agile Project Management ★ Project Planning and Analysis ★ Project Scheduling ★ Project Coordination ★ Project Leadership ★ Project Scope ★ Project Documentation ★ Project Budgeting ★ Project Lifecycle ★ Project Communication ★ Project Team Management ★ Project Execution ★ Project Delivery ★ Project Management Tool ★ Jira Admin Expert ★ Confluence Expert ★ Trello Board Expert ★ Sprint Management ★ Business Analysis Services ★ Business Analysis Methodologies ★ Planning and Monitoring ★ Specifying Requirements ★ Defining Minimum Viable Product ★ Setting up the Collaboration Tools and Management Processes ★ Managing the Software Development ★ Agile Project Management ★ Agile Software Development ★ Scaled Agile Framework ★ Product Management ★ Stakeholder Management ★ Risk Management EXPERIENCE IN PROJECT MANAGEMENT TOOLS | Jira | ClickUp | Trello | Asana | Monday.com Accuracy is important to me because I enjoy writing software documentation as a Business Analyst. I always place a strong emphasis on selecting optimal methods for gathering documentation and software requirements. I make an effort to establish personal connections with the stakeholders through one-on-one meetings in order to collect and analyze the requirements, produce User Stories based on those needs, hold brainstorming sessions, and create Process Diagrams. The criteria I have obtained are then documented. I've worked on feasibility studies, process improvement projects, and market research. I’m excellent at locating and analyzing complicated business issues, performing Gap Analysis, and putting forth creative solutions since I have a strong analytical attitude. I use Business Intelligence methods and technologies to get knowledge and encourage data-driven decision-making. Business Analysis Services: ★ Change Management ★ Requirement Gathering ★ Preparing all the Software Documentation (SBR, SRS, BRD, PRD, other IEEE Standard Documents, Software Features, Scope, and Proposal, Development Processes, User Stories, Functional and Non-Functional Requirements, Workflows, Wireframes, Project Prototypes, Use Case Scenarios, Flow Diagram, Roadmap, Architecture Diagram, ERD Diagram, UML Class Diagram, Database Model, Sequence Diagrams) ★ Communicator between the Client and Team ★ Business Process Modeling ★ Negotiating and Quoting ★ Business Analysis ★ Stakeholder Analysis ★ Data Analysis ★ Use Case Analysis ★ Gap Analysis ★ Business Requirements ★ Process Improvement ★ Feasibility Studies EXPERIENCE IN BUSINESS ANALYSIS TOOLS ★ Microsoft Word ★ Pencil Tool ★ Figma ★ Confluence OTHER EXPERIENCES I’ve two years of experience working as a Developer at the start of my career in Software Industry. I’ve developed small businesses and e-commerce websites using Laravel Framework. I'm passionate and committed to delivering high-quality solutions that exceed my clients’ expectations. Thanks for visiting my profile.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Digital Project Management
    Project Management Software
    Project Management
    Jira
    Product Management
    Technical Documentation
    Product Backlog
    Requirements Specification
    User Stories
    Project Workflows
    Sprint Planning
    Technical Project Management
    Business Analysis
    Wireframing
    Agile Project Management
  • $25 hourly
    With 10+ years of experience as an Executive Assistant, I specialize in providing only the best professional executive assistant services for all types of businesses worldwide. Hire me to deal with your 'simple yet crucial tasks,' and you will have more space to FOCUS ON THE BIG things. Expand your business with total freedom and enjoy a stress-free life by lessening your workload! I help handle multiple work areas like (but not limited to): ✅ Project Management (Asana, Notion, Trello, Productive) ✅ Scheduling and Calendar Management ✅ Correspondence & Email Handling ✅ Customer service and clients communication ✅ Document preparation (Microsoft 365, Google Suites) ✅ Hiring and Recruitment ✅ Copywriting & Proofreading ✅ Marketing & Social Media Management ✅ Report and Presentation (PowerPoint, Canva) ✅ General admin tasks I believe every part of your business is essential, and it’s time for your company to grow more with the help of a rock-star and experienced Virtual Assistant. Let me take those time-consuming tasks off your plate so you can focus on the things that truly matter. I strive to provide beyond-expectation deliverables. 🏆 High performance: 10+ years of relevant experience as an Executive Assistant 🏆 Personality: Myers Briggs INFJ - trustworthy, confident, and insightful. A dedicated team player and problem solver. Excel at individual conflict resolution with skills in understanding and dissecting others' thoughts and feelings concerning the conflict. 🏆 Versatile: Independent, reliable, proactive, and takes initiatives 🏆 Critical thinking: able to analyze situations objectively and use common sense 🏆 Rational: able to carefully evaluate relevant considerations and make appropriate decisions 🏆 Sharp: intelligent, quick-witted, and discerning 🏆 Conscientious: able to reliably deliver high-quality work on time and within budget 🏆 Work ethic: Detail-oriented, well-organized, and doesn’t compromise the quality of work 🏆 Organizational: able to juggle multiple priorities and stay on top of a large number of potentially conflicting tasks and deadlines 🏆 Communication: able to succinctly communicate complex information to a variety of audiences both verbally and in writing 🏆 Language: excellent written and spoken English 🏆 Diplomacy: able to tactfully and effectively relate with people from varied socioeconomic, geographic, and cultural backgrounds 🏆 Discretion: able to maintain the confidentiality of sensitive information 🏆 Software: proficient in Google Suites, Microsoft Office, Asana, Slack, Canva, and other productivity tools.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Business Analysis
    Office 365
    Google Workspace
    Executive Support
    Customer Service
    Canva
    Account Management
    Recruiting
    Project Management
    Microsoft Office
    Technical Project Management
    Asana
  • $50 hourly
    Highly motivated and forward-thinking product and project manager with 12+ years of extensive experience in a dynamic product development environment and various blockchain and non-blockchain projects. A product evangelist whose goal is to shape the product vision and manage product development process to ensure seamless experience for users and help make the company’s vision a reality. I have contributed to the growth of various companies in various industries such as eCommerce, Fintech, Healthcare, Cloud Computing(SaaS), Blockchain, Real Estate and Education. Here is how i can contribute to the growth of your company: ✔Product Management ✔Product Planning ✔ Agile (Scrum and Kanban) ✔ Product Design ✔ Product Development ✔ Market Research ✔ Design Research ✔ Blockchain Research ✔ Business Analysis ✔ Data Analysis ✔ Project management (Jira, Trello, Asana, ClickUp, Notion, Github projects) ✔ Creating effective product roadmaps ✔ Translating customer needs into product requirements ✔ User stories creation ✔ Quality Assurance ✔ Project documentation ✔ Client outreach ✔ Product Marketing ✔ Google suite of applications ✔ Microsoft office applications ✔Technical Writing/Documentation ✔ Recruitment and training I am a problem solver and a team leader with a can do attitude, willingness to learn, a great passion for premium customer experience, phenomenal time management skills, willingness to grow and be part of a growing team, good communication skills and a strong user focus. I understand and speak English fluently. In previous roles, reduced the delivery time by 20% and was able to coordinate 100% of product completion in line with the company roadmap. Dedicated team member with strong leadership abilities in startup environments and eager to bring my proven abilities to an innovative team. If you think that I am a good fit for your team and that my services and values are in-line with your needs, I am happy to have a chat. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Technical
    Usability Testing
    Product Roadmap
    Project Risk Management
    Presentations
    Financial Management
    Engineering Management
    Process Infographics
    Backlog Grooming
    Digital Project Management
    Secure SDLC
    Technical Project Management
    Agile Software Development
    Agile Project Management
    Business with 10-99 Employees
  • $80 hourly
    Extensive software engineering, engineering management and project management experience. Certified Scrum Professional, Certified Scrum Master, Certified Project Management Professional Education: MBA, BS-Electrical Engineering Track record of delivering complex products on time, on budget and with high quality. • Coordinated migration of 200,000+ customers from legacy to new systems, including data migration development, customer outreach and coordination with multiple departments. • Internal Agile coach and program manager, working to insure consistent, progressive adoption of Agile/Scrum across a development organization that recently exploded from ~30 co-located engineers to about 200 worldwide. • Lead three software development teams creating tools to secure and protect digital certificates and encryption keys. Spearhead teams which implemented enhancements that resulted in tenfold increase in product scalability and supported 60% year-over-year sales growth. Proven ability to manage distributed, matrixed, virtual and off-shore teams.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Management Skills
    Atlassian JIRA
    Scrum
    Program Management
    Information Security
    Agile Software Development
    Project Management
  • $55 hourly
    I am a freelance illustrator providing businesses like Pollenex, Sunbeam, Honeywell, Crockpot, Liberty Mutual, Haemonetics, Bal Seal and many more first-class marketing illustrations. I get repeat business by offering excellent service at a good price. Let me help you! • Information graphics are your best way to explain a process, concept or idea. • Product illustrations which are used for packaging, trade shows and other marketing pieces. • Cartoons are perfect in some applications. I can offer you humorous single panel cartoons, cartoons for instructions and character-driven story board illustrations and PowerPoint presentations. I have many years of experience in each of these specialties and am sure I can do any project at a a good price.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Instructional Design
    Mapinfo
    Product Description
    Cartooning
    Information Design
    Adobe Illustrator
  • $40 hourly
    Dedicated and detail-oriented Project Manager committed to the teamwork that leads to a team’s success. Focused on continual professional and personal growth, including the improvement of business and economic knowledge. Able to apply customer service concepts to IT to improve the user experience for clients, employees, and administration. Leading the team in meeting all project deadlines. Master in JIRA and scrum/agile development methodology. Competitive and strategic sales and marketing leader with exemplary negotiation, presentation, and communication skills. Effectively demonstrates value-added propositions to prospective clients resulting in increased revenue, client satisfaction, and referrals. Recognized for effectively prioritizing multiple simultaneous projects. Builds new business through cultivating long-lasting client and business partner relationships utilizing consultative networking and prospecting to secure new clients. API integrations with a third-party app, lead more than 30 integrations. Proven capacity to educate and advise clients on the sales and buying process and provide advocacy to support them. In my most recent experience, I successfully managed two significant projects: SailPoint and Zscaler. With my track record of successfully managing challenging projects with tight deadlines, as well as my expertise in innovative technologies that enhance customer experience, I am confident in my ability to contribute to your team's success. The kind of projects I love: Challenging, difficult projects with tight deadlines OR innovative technologies that seek to improve customer experience. Please feel free to drop me a message to discuss further.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Project Scheduling
    Digital Project Management
    Project Delivery
    Team Alignment
    Project Management
    Status Reports
    Technical Project Management
    Project Timelines
    API Integration
    IT Management
    Project Plans
    Third-Party Integration
    Project Workflows
    Budget Management
  • $35 hourly
    Expert Web Developer with 5+ Years of Experience Specializing in Custom Websites, Web Apps, and WordPress for Startups and Enterprises ✔️ Frontend Development: 1. HTML, CSS3, LESS and SCSS 2. Vanilla JavaScript 3. React JS (Material UI, redux, redux-saga) 4. Vue.js, Next.js & Typescript 4. Angular 1-10 5. Understanding of npm, Yarn, Gulp, and Grunt 6. Restful API Integration and GraphQL 7. Cool Animation, Greensock, GSAP, Parallax, Scroll Magic ✔️ Backend Development: 1. Node.js, Express.js 2. Core PHP, Laravel, CodeIgniter 3. Rest API Development & Complex Business Logics ✔️ WordPress Development: 1. PSD to WordPress 2. WordPress Custom Theme and Plugin Development (Complex WP Sites) 3. WordPress Website Customization using a Pre-Built Theme/Template. 4. WordPress Page Builders: ✔️Elementor Pro, ✔️Divi, ✔️WP Bakery 5. WordPress eCommerce Site with Woo-Commerce integration. 6. WordPress Multi-Site, Membership Website, and Multilingual website. 7. WordPress Load Time Optimization and SSL activation. 8. WordPress Bug Fixes. 9. WordPress Website and Server Hosting Migration Feel free to get in touch, I'm always happy to help you :)
    vsuc_fltilesrefresh_TrophyIcon Technical
    Technical Project Management
    Project Management
    Web Development
    Next.js
    Vue.js
    React
    WordPress
    Digital Project Management
    Jira
    Blockchain
    web3.js
    JavaScript
    PHP
    Node.js
    TypeScript
  • $150 hourly
    I create high-quality presentations that keep your audience engaged, ebooks that make your content easy to consume, and infographics that help people visualize and understand your information. I can keep your materials on-brand and convert complex information into content that's easily digestable. PowerPoint is my go-to program for presentations but I can also work in Keynote or Google Slides. I can use the same programs for ebooks as well as Adobe InDesign or Acrobat. Infographics I do include icons to accompany facts, illustrated steps on how to do something, or graphs and charts that accurately depcit data. I utilize Adobe Illustrator and Photoshop for custom graphics. Whether your goal is to educate current clients, get new clients, or win over investors, you can trust me as a valuable partner in helping you reach your goals. If you’re interested in working together, send me a message or an invite to your job to discuss your project.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Ebook Design
    Visual Presentation Design
    Presentations
    Financial Presentation
    Marketing Presentation
    Business Presentation
    Data Visualization
    Keynote
    Google Slides
    Presentation Design
    Graphic Design
    Layout Design
    Information Design
    Microsoft PowerPoint
    Infographic
  • $35 hourly
    ⭐ Full Stack Developer ⭐ Certified in Project Management, with a Masters in Business Administration 🎓 An individual with a diversified experience in Project Management, Web Development, Software Development, Custom Programming, Product Management & Mobile Application. I’ve worked for top corporates in the Middle East and America and have served Elegant Themes - Divi at Upwork. Currently, associated with divimode.com. In addition to this, I am a Resourceful sales, marketing, telemarketing, dynamic, and knowledgeable professional, offering a broad range of accomplishments and expertise in business development, executive leadership, project coordination, and operations management.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Email Communication
    Email Copywriting
    HTML
    Project Management
    Technical Project Management
    ISO 9001
    Digital Marketing
    Telemarketing
    Content Management System
    Website Wireframing
    Website Development
    Web Development
    Web Design
    Customer Service
  • $80 hourly
    Hi there!👋🏼 I help Digital Agencies and E-Commerce businesses build solid Digital Operations powered by ClickUp based on smart processes, streamlined using Make and Zapier, and spiced with a detailed knowledge base. I am in charge of making it a reality without costing you an arm and a leg: ⚡ Business Operations Assessment & Strategy - from current state analysis to operations architecture layout that is aimed to achieve your business goals - in-depth audit of operations breakdown, org structure, tool stack, and documentation. ⚡ Operations Buildout - craft streamlined processes and a robust operational ecosystem - process development and optimization, workflow diagrams creation, ClickUp set up, Make and Zapier integration development, process and system knowledge base establishment. ⚡ Business Foundation Design and Development - compose a robust foundation, ensuring a solid base for your business's strategic growth - help formalize and establish MVV, OKRs, and RACI. About me. 👔 With a rich decade-long career spanning multiple industries and various business structures, I've donned many hats — project, product manager, operations manager, business analyst, and COO - learning how businesses work and building them. 🌱 My journey into entrepreneurship began in 2019, focusing on helping businesses tailor management tools to their teams. On the wave of the digital shift prompted by COVID-19, I co-founded the EpicStory agency, which specialized in implementing PM tools and business automation. 🇺🇦 Despite challenges caused by the russian full-scale invasion of Ukraine, including the closure of the EpicStory agency, I remained resilient. In the summer of 2022, I launched the Rethink agency, where we go beyond the typical boundaries of tech expertise and managerial savvy. Our team is driven by a passion to orchestrate and streamline the very backbone of business operations. ➕ Ongoing support for our clients: Team onboarding and training System and Integration Maintenance & Support Knowledge Base Administration & Development With a proven track record of overcoming adversity and a commitment to delivering impactful change, I am eager to bring a wealth of knowledge and experience to accomplish your challenges and meet joint growth. ✅ Top 1% Expert-Vetted by Upwork ✅ Top Rated Plus by Upwork ✅ ClickUp Verified Shoot me a message to schedule a free Discovery meeting 🚀
    vsuc_fltilesrefresh_TrophyIcon Technical
    Automated Workflow
    Marketing Operations & Workflow
    Integromat
    Zapier
    ClickUp
    Process Flow Diagram
    Operations Management Software
    Process Infographics
    Process Optimization
    Automation
    Project Workflows
    Business Process Modeling
    Project Management
    Communications
    Management Consulting
  • $85 hourly
    I am a Infrastructure IT Technical Project Manager with over 20 years experience in all aspects of the delivery of infrastructure to clients both large and small. I am a Six Sigma green belt and currently serve as a Delivery Manager within a Scrum Program. I also have owned a business that specializes in support for Cloud based infrastructure, desktop support, network support, server administration, and web design. I am experienced in the delivery, troubleshooting, administration of Windows and Linux infrastructure. I have been a user/administrator of GSuite since that product was in beta. In addition I am a web designer with in house graphics capabilities and hosting. I have working experience with setting AWS EC2 servers as well as setting up S3 containers for use in backups and mapping drives.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Microsoft SharePoint
    Microsoft SharePoint Development
    Microsoft SharePoint Designer
    Microsoft SharePoint Administration
    Microsoft Teams
    Cloud Migration
    Email Technical Support
    Google Cloud Platform
    Microsoft Office 365
    Google Apps
    Project Management
    Windows 10 Administration
    Windows Administration
    Information Design
    Hardware Troubleshooting
  • $20 hourly
    Process Improvement, Shopify Expert / e-Commerce Growth Project Manager/ Analytics Agency Project Manager/ Accounting Firm Project Manager / process & automation expert with a strong background in Asana, Trello, and Monday.com, and the new in trend - ClickUp. I am well rounded professional with a very detail-oriented and top-notch research skills, analytical skills. I am problem solver with more than 10 years of experience in multiple roles always eager for new learning and growth.
    vsuc_fltilesrefresh_TrophyIcon Technical
    Business Operations
    Order Processing
    Customer Satisfaction
    Process Improvement
    Project Workflows
    Project Planning
    Customer Service
    Google Analytics
    Hotjar
    Asana
    Order Fulfillment
    Zendesk
    Shopify
    Inventory Management
  • $80 hourly
    Software Project/Product Manager. Experience in writing User Stories, Software Functional/Business Requirements Specifications, User Guides and other software related documentation, as well as in creating and managing project plans, tracking project implementation, writing project and resource related reports, forming sprints (prioritizing and maintaining user stories/requirements), managing sprint demos (accepting/rejecting user stories), manual testing, creating product/company presentations, lecturing experience ("Software Project Management" lectures), study process coordination (including corresponding documentation preparation), ISO 9001:2008 certification process coordination (including corresponding documentation preparation), IT Mark appraisal process coordination (including corresponding documentation preparation). Experience in website content creation, software and other documentation translation (English-Russian-English, English-Armenian-English, Russian-Armenian-Russian).
    vsuc_fltilesrefresh_TrophyIcon Technical
    Content Writing
    Manual Testing
    Technical Documentation
    Human Resource Management
    User Guide Writing
    Content Management
    Product Management
    Product Backlog
    Scrum
    Wireframing
    Project Management
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