Hire the Best Mandrill Specialists

I am currently a tenth-semester student specializing in International Business and Finance, complemented by six years of experience in the Business Process Outsourcing (BPO) sector. My ambition is to acquire extensive knowledge and advance my career beyond expectations. My areas of expertise encompass customer service, appointment setting, healthcare, collections, and accounts receivable. I am dedicated to continuous improvement and have experience utilizing various Customer Relationship Management (CRM) systems, including McLeod, Cash, Exiros, SAP, and ECW.

With over seven years of experience in Healthcare, Sales, Customer Service, Appointment Setting, and Lead Generation. I’ve had the opportunity to work with various industries, such as Healthcare, Tech, B2B, E-Commerce, SaaS, and Marketing agencies. I am confident that I can do a great job for you. I can guarantee high efficiency and quality of my work. Do you have any questions for me? I'm excited to hear it. Tools I've used! LinkedIn Sales Navigator Apollo Outreach Instantly Cognism Zoominfo Salesloft Salesforce Slack Hunter Neverbounce Zerobounce Clearout Warmup Inbox Aircall RingCentral Hubspot NASCO Availity Dentrix ECW Epic

I am a Professional Sales, Marketing, & Customer Support Representative Remote Work Professional Remote Sales & Customer Support Professional with 5+ years of experience and a demonstrated history of exceeding sales quotas and annual expansion goals. Experience managing relationships with SMB and Consumers. I have managed sales campaigns cold outreach via phone calling, sequential emailing, text, social selling utilizing Linkedin Sales Navigator, and conducted client research with ZoomInfo in a SaaS startup environment. I have experience working with the following technology tools: HubSpot, Salesforce, LinkedIn Sales Navigator, Slack, WhatsApp, Ring Central, Google Suite, Outlook, Calendly, Microsoft Suite/Teams, and AI tools. I reside in EST Zone My superpowers include: Extremely Hard-working Consistent & Persistent Whatever it takes to get the job done Team Collaborator High-integrity Independent worker

I’m Asad, an operations, admin, and technical support specialist with experience in dispatching, appointment setting, scheduling, and customer communication. I help service-based businesses stay organized, manage daily workflow, and keep jobs moving smoothly. I have supported home service companies and other operations by coordinating appointments, updating clients, managing calendars, and handling tasks with accuracy and professionalism. I’m reliable, quick to adapt, and focused on clear communication, efficiency, and excellent support. If you need someone who can help your business run more smoothly and stay on top of the details, I’m ready to help.

IT Support and Customer Support Specialist with experience supporting end users, business clients, and customers across MSP, Microsoft 365, SaaS, e-commerce, POS, and remote business environments. I provide support through phone, email, live chat, Slack, ticketing systems, and remote-access sessions. I troubleshoot technical issues, manage support queues, support onboarding and offboarding, document work clearly, and maintain ownership through resolution or appropriate escalation. My technical experience includes Microsoft 365, Exchange Online, Outlook, Teams, SharePoint, OneDrive, Entra ID, MFA, Active Directory, Windows, Windows Server, user accounts and permissions, endpoint support, printers, VoIP, DNS, DHCP, VPN, networking, RMM tools, EDR, backups, and Tier 1–2 end-user support. I also contribute to IT projects involving Microsoft 365 administration, endpoint security, application approvals, monitoring policies, user migrations, documentation improvements, SOPs, knowledge base articles, and user training. I have worked with ConnectWise, Autotask, HaloPSA, NinjaOne, N-able, Datto RMM, IT Glue, Hudu, ITBoost, Scribe, AutoElevate, TeamViewer, AnyDesk, ThreatLocker, Huntress, Proofpoint, Mimecast, Zendesk, Freshdesk, Gorgias, HubSpot, Jira, Slack, 3CX, and RingCentral. My customer-support experience includes SaaS onboarding, account assistance, product guidance, e-commerce orders, delivery issues, returns, refunds, exchanges, and customer follow-up through phone, email, and chat. I am looking to join a remote team on a long-term, part-time, or full-time basis. I am comfortable working across different time zones and have a quiet workspace with reliable fibre internet offering 250 Mbps download and 200 Mbps upload speeds. I am dependable, detail-oriented, calm under pressure, and focused on clear communication, accurate documentation, ownership, and follow-through.

3 years full-time Customer Service Representative for Anthem of CA. 3 years full-time Accounts Receivable Specialist 2 years full-time Eligibility and Benefits Verification Specialist Major Insurance Companies handled and locations: * Medicare Health Plan (California, Georgia, Illinois, New Mexico, North Carolina, Michigan, Ohio, Texas) * Medicaid Health Plan (California, Georgia, Illinois, New Mexico, North Carolina, Michigan, Ohio, Texas) * Humana, Aetna, Anthem Inc., Illinicare, Cigna Health, Meridian / Wellcare, Molina Healthcare Inc., UnitedHealth Care * ChampVA, Tricare East, Tricare West, Tricare for Life, Medical Billing Specialization: 1. Accounts Receivable on ENT, Speech Therapy, Behavioral Health (Mental Health and Substance Abuse) 2. Processing of Insurance Claims 3. Claims Creator, follow up on Claims, Sending Appeals for Denied Claims 4. Posting payments of Insurance Companies and Patients to Providers (physicians, clinics, etc.) 5. Comprehensive monthly reports on payments, rejected claims, pending claims. 6. Assess the eligibility of patients for insurance claims or benefits. 7. Providing solutions for Health Care Providers in order for insurance claims to be approved and paid. 8. Team leader for a group of Medical Billers to make sure all claims are posted before the deadline, payments are posted on time, and appeals are processed quickly. 9. Verification of patient's eligibility and benefits 10. Verification of the provider's participating status with the patient's plan Customer Service Specialization: 1. Handling Customer Service for BlueCross and BlueShield providers. 2. Quotation for eligibility and benefits of patients. 3. Providing information for claims process inquiry, claims status, and claims denials. 4. Processing Appeals for Denied Claims. 5. Providing easy communication between Health Care Providers and Medical Billers. Billing Software Experience: * Phicure * Citrix * Trizetto * Company-owned Electronic Health Record (EHR) and Practice Management Systems (for WRS Health) *Kareo With proven ability to collect and manage information efficiently and accurately. Can manage multiple assigned tasks and prioritize according to the level of urgency. Excellent written and verbal communication skills and a team player enjoying work and learning process. Conscientious in time management to make sure all deadlines are met beforehand. Willing to be trained for specific programs your company may be using. Above else, all data I come across are handled with utmost privacy and security. Contact me for full-time or part-time projects. I am available (and I prefer) to work during US business hours and can be flexible with any US time zones.