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E-Commerce Logistics & 3PL Operations Manager 10 Years Logistics (UK/CA/PL) | 146+ Clients Served Your 3PL is failing, inventory management is chaos, costs are out of control, and you're expanding to Europe but don't know where to start. I'm the fractional supply chain manager who fixes broken fulfillment, cuts 3PL costs 20–30%, and builds your EU logistics infrastructure so you can scale without chaos. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I DO (3 core services for e-commerce brands) #1 — 3PL OPERATIONS & COST CONTROL → Audit 3PL performance & invoices (find hidden leaks, save 15–30%) → Fix broken fulfillment (orders delayed, inventory management chaos, Service Level Agreement (SLA) violations) → Select & migrate to new 3PL (zero downtime cutover, vendor management) → Setup Transportation Management System (TMS) and Warehouse Management System (WMS) for warehouse operations (greenfield or migration) → Fractional 3PL manager (ongoing monthly retainer) #2 — EU MARKET ENTRY FOR US E-COMMERCE BRANDS → Full operational setup: EORI, VAT OSS, customs compliance, incoterms → Source & vet EU 3PLs (Poland, Germany, Netherlands) — product sourcing & vendor management → Amazon FBA / Shopify EU fulfillment setup (FBA prep, parcel routing) — cross-border ecommerce specialist → Coordinate with licensed customs brokers & tax advisors → Build your import/export playbooks & SOPs #3 — TMS/WMS IMPLEMENTATION (for 3PLs & fulfillment centers) → Greenfield TMS/WMS setups (road transport, 3PL, e-commerce warehouses) → Business analysis, requirements, configuration, training → Custom SQL queries, data migration, Power BI reporting → Cost-control frameworks (Lean/5S) — proven 20–30% reduction → Financial analysis & modeling for logistics spend and risk management ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO I WORK WITH E-commerce brands ($500k–$5M revenue): → Shopify, Amazon FBA sellers, multi-channel operators → Outsourcing to 3PL (or thinking about it) — need vendor management → Expanding to EU from US (or vice versa) — cross-border ecommerce → Frustrated with costs, inventory management issues, or lack of visibility 3PLs & fulfillment centers: → Need TMS/WMS setup or migration → Want to optimize warehouse throughput and warehouse management → Expanding into e-commerce fulfillment, need operations management support ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CREDENTIALS ✓ Certified Customs Specialist — Poland Tax Administration (customs compliance) ✓ Transport Manager CPC — Motor Transport Institute ✓ BEng Logistics — Rzeszów University of Technology ✓ 10 years logistics (UK procurement, Canada operations, EU implementation) ✓ 146+ clients served | 691 tasks delivered | 90% completion rate ✓ Financial analysis, risk management & cost control frameworks ✓ €1M largest TMS project ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHY THE CROSS-BORDER ANGLE MATTERS Most US logistics consultants can't navigate EU regulations from the inside. Most EU specialists can't translate to American business expectations. I've managed transport in the UK, run procurement in Canada, and now implement systems for Central European operators. That triangulation is the product — your EU setup actually works because someone speaks all three operating cultures before paperwork moves. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CLIENT FEEDBACK (Upwork verified) "Kamil was strong support for our Poland warehouse sourcing. Communication was clear, responsive, proactive, and easy to work with." — 5★ review, April 2026 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ NEXT STEP → Fixed-scope project? Check Project Catalog below (3 productized services). → Not sure what you need? Book 30-min Consultation. → Unique scope? Message me — I respond within 4 hours (EU business hours). I work with SMBs and mid-market e-commerce who want structure, not slideware.

Licensed freight forwarder + DTC founder. Operator, not consultant Most freight people don't understand what happens after the container clears customs. Most ecommerce consultants have never read a bill of lading. I'm one of the few people who does both, every day, in my own businesses. **By the numbers** • 5+ years running North Star Global, our family's NVOCC-licensed freight forwarder with a Chicago warehouse and proprietary shipment tracking platform • 4 years building Crystal Clean, a premium DTC cat litter brand on Shopify + Amazon — personally configured the full stack (Shopify, Recharge, Klaviyo with 11 live flows, Okendo, Smile io, Meta Ads) • Full landed-cost models built from scratch (HTS classification, 2026 tariff stack including Section 232/301 and IEEPA, 40HQ container economics) • 24-month cohort retention models with LTV, CAC payback, and ad spend scenarios **What I help with** • Amazon FBA — listings, review velocity, Subscribe & Save, account health, shipment planning • Shopify DTC — theme customization, Klaviyo flows, Recharge subscriptions, referral programs, post-purchase optimization • Meta paid acquisition — creative strategy, account structure (Andromeda), budget pacing • Supply chain design — sourcing, freight forwarding, customs, 3PL, landed-cost reduction • Ecommerce financial modeling — unit economics, cohort retention, P&L, forecasting **How I work** Project-based or fractional. I'll tell you up front if I'm not the right fit, I don't take engagements where I can't move the needle. When I'm in, I move fast, document as I go, and communicate issues with a fix already proposed. Send me a message with what you're working on. I respond within a few hours. Thanks, Greg

I’m an e-commerce merchandising and product strategy expert with 17+ years of hands-on experience helping brands build, scale, and optimize their online stores. I specialize in end-to-end merchandising operations including product sourcing, vendor management, SKU and catalog setup, Shopify store merchandising, pricing strategy, product page optimization, and high-converting product imagery. I’ve managed catalogs ranging from startup stores to 30,000+ SKUs, working across apparel, accessories, home, and lifestyle categories, including print-on-demand (POD) and dropship models. I understand how to structure, merchandise, and launch products in a way that drives conversion, increases average order value, and improves overall store performance. In addition to merchandising and product strategy, I also create clean, realistic product and lifestyle imagery for e-commerce. My approach is rooted in merchandising, styling, and creative direction—ensuring products are not just shown, but presented in a way that feels natural, on-trend, and desirable to the end customer. ⭐ WHAT I HELP WITH ⭐ ✅ SHOPIFY ✅ PRODUCT LISTINGS ✅ MERCHANDISING ✅ POD (Print-On-Demand) ✅ DROPSHIPPING ✅ PRODUCT UPLOAD ✅ PRODUCT CATALOG ✅ MERCHANDISE ASSORTMENT ✅ APPAREL DESIGN ✅ AI PRODUCT & LIFESTYLE IMAGES ✅ PRODUCT CATEGORY EXPANSION ✅ PROJECT MANAGEMENT ✅ ONGOING MAINTENANCE Whether you need help organizing your product catalog, launching new products, improving your Shopify store, or building a scalable merchandising strategy, I can step in and execute quickly while also bringing a strategic, revenue-focused approach. 🏆 REVIEWS AND RECOMMENDATIONS 🏆 ⭐⭐⭐⭐⭐ "Erika is a tour de force in the entertainment, style and beauty world. She's always able to sniff out a trend well before the rest of us have even heard of it, and has a knack for picking products that will soon be cult favorites. She's also one of the hardest workers I've ever met. If you want someone fun, dedicated, hungry for a challenge, and ready to conquer the world, hire Erika. I can't wait to work with her again. " - Heather MacKenzie, Delivery Agent ⭐⭐⭐⭐⭐ "Erika’s incredible work ethic enabled her to build strong internal and external working relationships that drove the business forward. She was thoughtful about translating business objectives into cross-functional plans that drove results. Erika’s passion for her work raised the bar for those around her." - Kim Marder, Delivery Agent ⭐⭐⭐⭐⭐ "Erika is a highly talented merchant and curator. She has the unique ability to see between the lines and extract and optimize the big ideas that drive success. She has a relentless work ethic, passion for people and product and boundless energy." - Rick Cusick, SeenOn ⭐⭐⭐⭐⭐ "It would be easy to just rave about how much fun Erika is. About how much light and ease she brings to every encounter, but that's just a bonus. She is professional, talented, flexible, whip smart and on the forefront of fashion, entertainment and style. She's also one of my favorite people on the planet. Combining boundless energy, a million ideas and the skill to implement them, she's totally dependable not only in her work but in her amazing positive attitude. Erika is across the board wonderful at what she does and I can't wait to see what she does next. " - Marcellas Reynolds, Celebrity Stylist

🚀 Shopify & Logistics Operations Specialist | 3PL • Fulfillment • Inventory • Customer Support | 5+ Years Experience I help eCommerce brands streamline fulfillment, improve inventory accuracy, and keep day-to-day logistics operations running smoothly. With 5+ years of experience supporting Shopify stores, Amazon operations, shipping workflows, warehouse coordination, and customer support, I've worked across the complete fulfillment cycle — from inbound receiving and inventory tracking to order management and shipment issue resolution. Currently supporting US-based logistics and eCommerce operations, I understand the challenges brands face with inventory discrepancies, delayed shipments, fulfillment bottlenecks, and customer escalations. What I can help with: 📦 3PL & Fulfillment Operations Warehouse receiving and inventory monitoring Order fulfillment coordination Carrier coordination and shipment tracking Shipping issue resolution and claims handling POD verification and escalation management Inbound and outbound shipment visibility 🛒 Shopify & eCommerce Operations Shopify order management Inventory synchronization Product and SKU management Order processing and fulfillment workflows Customer order support and issue handling Shopify + warehouse coordination 🚚 Amazon Operations Amazon FBA shipment monitoring Inventory replenishment support FBA discrepancy management Shipment planning and tracking 📊 Operations Reporting & Data Analysis Excel and Google Sheets reporting SQL-based reporting support KPI and fulfillment tracking Process documentation Workflow automation Tools & Platforms Shopify • Amazon Seller Central • TikTok Shop • Zendesk • Salesforce • Metabase • Redash • WMS • OMS • ERP • Google Workspace • SQL • Google Apps Script • ClickUp • Asana • AI Tools (Claude, Chatgpt) Why clients work with me: ✔ Experienced in logistics + eCommerce operations ✔ Understand warehouse and fulfillment workflows ✔ Strong communication and customer support background ✔ Process improvement mindset ✔ Independent and proactive If you need someone who can support both Shopify operations and logistics fulfillment, I can help keep your operations organized, efficient, and scalable. 📩 Send an invitation and let's discuss your workflow.

𝙏𝙤𝙤 𝙢𝙖𝙣𝙮 𝙩𝙝𝙞𝙣𝙜𝙨 𝙩𝙤 𝙙𝙤, 𝙣𝙤𝙩 𝙚𝙣𝙤𝙪𝙜𝙝 𝙩𝙞𝙢𝙚? If tasks are pulling you away from growth — that’s where I COME IN. I help D2C brands, dropshippers, and agency owners run smooth, conversion-focused Shopify operations so they can scale without stress. 6+ 𝙔𝙀𝘼𝙍𝙎 𝙄𝙉 𝙀𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 Full ownership of your store’s daily operations — from product optimization and SEO content to fulfillment, customer support, and ongoing store improvements. 100% 𝙅𝙊𝘽 𝙎𝙐𝘾𝘾𝙀𝙎𝙎 ⭐⭐⭐⭐⭐ “𝙁𝙖𝙣𝙩𝙖𝙨𝙩𝙞𝙘 𝙟𝙤𝙗. 𝘚𝘩𝘦'𝘴 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘰𝘰𝘥 𝘰𝘶𝘳 𝘴𝘵𝘰𝘳𝘦’𝘴 𝘯𝘦𝘦𝘥𝘴. 𝘌𝘷𝘦𝘯 𝘸𝘩𝘦𝘯 𝘴𝘮𝘢𝘭𝘭 𝘢𝘥𝘫𝘶𝘴𝘵𝘮𝘦𝘯𝘵𝘴 𝘸𝘦𝘳𝘦 𝘯𝘦𝘦𝘥𝘦𝘥, 𝘴𝘩𝘦 𝘳𝘦𝘮𝘢𝘪𝘯𝘦𝘥 𝘱𝘳𝘰𝘢𝘤𝘵𝘪𝘷𝘦 𝘢𝘯𝘥 𝘧𝘪𝘹𝘦𝘥 𝘵𝘩𝘪𝘯𝘨𝘴 𝘧𝘢𝘴𝘵.” – Aaron R. ⭐⭐⭐⭐⭐ “𝙒𝙤𝙬! 𝘐𝘵’𝘴 𝘢 𝘳𝘦𝘭𝘪𝘦𝘧 𝘩𝘢𝘷𝘪𝘯𝘨 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘴𝘰 𝘳𝘦𝘭𝘪𝘢𝘣𝘭𝘦 𝘢𝘴 𝘈𝘭𝘭𝘺𝘻𝘻𝘢! 𝘚𝘩𝘦’𝘴 𝘢 𝘨𝘳𝘦𝘢𝘵 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘰𝘳 𝘢𝘯𝘥 𝘢𝘭𝘸𝘢𝘺𝘴 𝘨𝘪𝘷𝘦𝘴 𝘩𝘦𝘳 100% 𝘸𝘪𝘵𝘩 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨!!” – Daniel S. 30+ 𝙎𝙃𝙊𝙋𝙄𝙁𝙔 𝙎𝙏𝙊𝙍𝙀𝙎 𝙎𝙐𝙋𝙋𝙊𝙍𝙏𝙀𝘿 👉 Fashion | Beauty | Home Decor | General Stores & more 💎 𝙒𝙃𝘼𝙏 𝙄 𝙊𝙁𝙁𝙀𝙍 ✳️ STORE MANAGEMENT • Daily store monitoring & backend management • App setup, integrations & optimization (reviews, upsells, automation) • Theme updates & layout improvements (non-dev) • Review management for trust & conversion support • Store updates for promotions, launches & seasonal campaigns 👉 Keeps your store polished, functional, and conversion-ready ✳️ PRODUCT LISTING & OPTIMIZATION • SEO-optimized product titles & descriptions • Clean, accurate product uploads (images, SKUs, variants) • Collections, tags, size charts & navigation optimization • Upsells, cross-sells, bundles & AOV-focused improvements • Metafields setup to enhance product visibility & store functionality • Regular audits to keep listings optimized as catalogs grow 👉 Ideal for stores with frequent product updates or large inventories ✳️ SEO CONTENT & BLOG MANAGEMENT • Ongoing SEO blog optimization for Fashion, Beauty & Lifestyle brands • Product-related blog content (educational, comparisons, features) • Content updates aligned with collections, launches & promotions 👉 Supports organic traffic and long-term brand visibility ✳️ MARKETING & GROWTH SUPPORT • Product launches & campaign coordination • Email & social content scheduling • Data entry, reporting & performance tracking • Support for marketing teams & agency workflows 👉 I support execution — not replace your strategist or media buyer ✳️ ORDER FULFILLMENT & CUSTOMER SUPPORT • Daily order processing & tracking • Supplier coordination & issue resolution • Professional email/chat support • Refunds, returns & dispute handling 👉 Ensures customers receive fast, consistent, and professional support ✳️ CREATIVE DESIGN SUPPORT • Image resizing, cleanup & optimization (Canva, Photoshop) • Product creatives, promos & banners • Visual consistency across product & collection pages 👉 Keeps your store visually aligned with your brand 𝙒𝙃𝙔 𝘾𝙇𝙄𝙀𝙉𝙏𝙎 𝙇𝙊𝙑𝙀 𝙒𝙊𝙍𝙆𝙄𝙉𝙂 𝙒𝙄𝙏𝙃 𝙈𝙀 👉 Reliable & detail-oriented 👉 Proactive communicator 👉 Works independently 👉Tech-savvy and experienced with Shopify tools & workflows 😉 If you are looking for a 𝗦𝗛𝗢𝗣𝗜𝗙𝗬 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗣𝗔𝗥𝗧𝗡𝗘𝗥 𝗪𝗜𝗧𝗛 𝗦𝗢𝗟𝗜𝗗 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘, has a strong understanding of marketing, and more importantly, tech-savvy, why wait? Your search ends here - WITH ME. 𝗗𝗠 𝗠𝗘 𝗡𝗢𝗪!

🏆 Top Rated Plus Supply Chain Consultant (Among Top 3% on Upwork) 🏆 Terrific Upwork History with 5000+ Hours & Counting 🏆 90 + Completed Projects with 5 Star reviews on Upwork and Counting Consultant in Supply Chain Management, Procurement, Logistics, Sourcing, Supply Chain Modeling, EDI, Warehousing, etc - Top Rated Plus (within a 6 month Timeframe) Team Experience 10 - 40 years each with Fortune 500 companies in the US, small/large production, factories and e-commerce stores. Our team's extensive supply chain experience is combined over 75 years+. We bring value when we work with company's from due to our experience with major ecommerce companies (FashionNova, largest supplier for towels to Walmart and Target, Intel), many small ecommerce companies (one of which below is is on track to do $80M+ annual - we saved this company $200K + in about couple months on their annual shipping costs based on their high volume). Also, we have experience working with Fortune 500 and Fortune 100 (Caterpillar, Honeywell, midsize printing company in Chicago grossing $25M a year). Rates are dependent after interview and discussion of specific project. - Owner of Investa Garden (Management Consulting Agency specialized in Supply Chain, Operations, EDI Development (CargoWise, etc), ERP Solutions and CMO Solutions): Based in Chicago with a global setup. - We build/manage Digital Supply Chains/Logistics infrastructure for e-Commerce companies whether you are starting out or at a point in the business where you would like a consulting team to take over current operations. Then, you are able to focus more on product design, sales, marketing or even retire. This is why we offer Management Consulting services because Supply Chain does not only affect operations but all parts of a business. We specialize in setting up Quality department, Quality Management Systems, Quality Assurance, Quality Management, Supplier Quality Audits. My business partner has over 35+ years in Quality Assurance, Auditing, QMS for Medical Devices / Chemical Companies Pharma companies (such as DuPont Chemical, Exxon, Pfizer, Dow Chemicals, Baxter, etc). Has been in this space since the 90s (36 years working for Fortune 100/500 companies and 18 years of pre & continuous education) - Experienced supply chain professional with a strong record of cross-functional, data-driven results and exceeding goals - 10 + years of Inventory & Vendor Management Experience in Entrepreneurial and Corporate Settings - Data-Driven financial and market research & analysis, regularly prepared and communicated to Senior Management - 9 + years of diverse B2B & Consumer Sales experience - US-Based I am a skilled supply chain / operations management consultant with the ability to help improve small-medium sized businesses with their supply chain needs, including the digital transformation of manual reporting, assessment and set up of database needs, ERP based analysis of inventory, process simplification of cycle counts, warehouse stocking recommendations and customer/client relationship improvements. I also hold a Bachelor of Business Administration degree with a concentration in Supply Chain Management from Loyola University, Chicago (Top 20 Schools for Supply Chain Management undergraduate program in the US) I can support long and short-term contract positions, remote-based projects, onsite (Chicago area) assessments and can provide a customizable consulting engagement to meet your supply chain needs. Key supply chain performance skills include: - Inventory & Vendor Management Experience with small-medium sized business environments - Supply chain process improvements including digital transformation, implementing reporting tools and developing metrics and analytics to drive cost reductions, labor improvements, and supply chain risk mitigation - Inventory performance analytics, including cycle counting processes and inventory obsolescence management - Experience with vendor negotiations and operational performance for the supplier relationships - Data-Driven financial and market research & analysis - Diverse B2B & consumer sales experience - Trilingual: English (primary), Hindi, & Urdu - Operational efficiencies improvements including creating databases and Excel-based reports to assist production and sales - Microsoft Excel (expert report and data management) - ERP Systems (EPICOR Vantage) - NAFTA / USMCA (North American Free Trade Agreement) code applications - CMO for Freight Forwarders / Trucking Companies - Utilization of ERP system to assess inventory availability - Ability to create actionable ERP data extracts to resolve customer issues or improve daily operations - Warehouse process improvements for inventory accuracy metrics, including cycle counts - Implementation of product coding standards to improve NAFTA trade compliance Experience in starting and running E-Commerce Businesses from A-Z. Built full supply chain models in E-Commerce business.