Hire the Best TIMETRACKER Specialists

I want to say hello, please. As a self-starter, I am highly motivated to start something new. I have been working as a ticket broker for the past 5 years. The main focus of my work is to procure sports and concert tickets for the USA, UK, Thailand, Canada, and Singapore from primary markets such as Ticketmaster, LiveNation, AXS, TicketWeb, and other entertainment providers. The activities involve carding, event research (finding new events), blocking fan portals, making cards, and ticketing. I’ve worked across all the different ticket reseller platforms. Our platform is your go-to for ticket bookings. Our understanding is that purchasing through ticketing platforms like Etix, Ticketweb, Ticketmaster, AXS, and others requires the assistance of human operators to buy tickets across various browsers. consists of experienced ticket-booking professionals who are well-versed in the nuances of buying tickets for popular events. Ideeply understand how different ticketing platforms work and have developed strategies to navigate them successfully. I can efficiently navigate multiple browsers to ensure we secure the best available tickets for you. I Am confident that our experience and expertise will enable us to secure the tickets you need for the events you wish to purchase ✍️I can do the following tasks for you very easily 1Ticket Pulling 2Order Purchaser (Frome Ticketmaster, LiveNation, AXS, TicketWeb) 3 Virtual Assistant 4 Event Lister 5 Inventory Management (Viagogo, SeatGeek, Tickpick Portal) 6 Pricer 📢I will use the tool for your work I'm highly experienced in working with this tools..... 🧲Proxy tools:- 🌐BP Proxy 🌐Omega proxy 🔍Checker Tools 🔎Custom chrome-extension 🔎Checker to view ticket amount 📝Inventory Management tools # Ticketutlis # Skybox # POSNext # 1Ticket # BG # TradeDesk 🌐Browser tools # Insomniac Browser # Jancy Browser # TRT Browser # Multilogin Browser # AYCD Toolbox Browser # TRT (SOS) Browser # Multilogin Browser # GoLogin Browser ⌨️Data Entry tools # Google Sheets # Microsoft Excel # Google Suite & Drive 💬Communication Tools @comunication # Discord # Text Chest # Element # Slack # Google Chat ##Please do not hesitate to contact us if you have any questions or if you would like to proceed with our services Thanks from Fardin

Hi there! Welcome to my Profile! Are you looking for a seasoned professional who can seamlessly manage your customer experience while optimizing your daily operations? With over 10 years of experience and more than 26,000 logged hours as a trusted internal agent on Upwork, I bring unmatched reliability, efficiency, and expertise to your team. My background uniquely bridges high-volume customer support, specialized healthcare communication, and modern administrative efficiency. Whether handling sensitive e-health inquiries or streamlining workflows using advanced AI, I ensure your customers feel valued and your business runs smoothly. Please feel free to peruse over my Upwork work history to know more about my past clients. 💡 HOW I CAN ADD VALUE TO YOUR BUSINESS: Omnichannel Customer Support: Expert handling of email, phone, and live chat support with a focus on relationship management and swift conflict resolution. Specialized Industry Knowledge: Deep understanding of E-health, medical marketing, and healthcare training, making me an ideal fit for medical, wellness, and wellness-adjacent brands. Tech-Savvy Operations: Highly proficient in major support and CRM platforms (Zendesk, Zopim, Velaro) and advanced AI tools (Gemini, ElevenLabs, NotebookLM, Canva) to boost productivity and content creation. Comprehensive Administrative Support: Skilled in general virtual assistance, data entry, extensive research, and total workflow optimization. (Mondaydotcom | CallRail| Google Sheets) If you need an internal partner who requires zero hand-holding and hits the ground running, let’s connect to discuss how I can support your goals.

🏆 TOP-RATED PLUS freelancer with 26,000+ hours of work experience in Upwork! ⭐ I can take care of time-consuming tasks for you, now you'll have the opportunity to dedicate more time to the activities you truly enjoy!💪🏽 Let me help you with the following tasks: collecting data, conducting product research, managing data entry, and resolving customer tickets or inquiries. Please let me know if you have any questions or would like me to get started. 📝📄✏️ These are the list of skills that I possess👇👇👇 🔥Proficient with Zendesk, Helpdesk, Edesk 🔥Experience with Airtable, Descript, Wordpress 🔥Proficient with Spreadsheets, MS Excel, and MS Word 🔥Updating and entering data to Monday.com 🔥Experience with Smartsheet 🔥Expert in Amazon product sourcing and listing 🔥Proficient with Shopify (processing orders and product listing, updating product listing) 🔥Experience with eBay listing and order processing 🔥Familiar with Ecom, Appeagle, Basecamp, Gearbubble, Microsoft Office 🔥Discord NFT Chatter 🔥Entering and updating data to Hubspot 🔥Semrush keyword research for SEO 🔥Processes data at a faster speed and pace 🔥Capable of capturing, compressing, and converting files right on time 🔥Establishes the priority of completing tasks and inputs

Customer support that doesn't break when ticket volume goes up. I help SaaS and eCommerce businesses build support operations on Zendesk, HubSpot, Freshdesk, and Help Scout. WHAT I DO ✅ Customer Support Operations I set up and manage email, chat, and ticket queues across Zendesk, HubSpot, Freshdesk, Help Scout, and Gorgias. Ticket views, macros, SLA tracking, escalation logic, and routing rules so your support runs the same way whether you have 10 tickets a day or 500. ✅ Helpdesk & CRM Setup Configuring Zendesk or HubSpot from scratch, or cleaning up what you already have. Correct record structure, tagging, and inbox organization so your team stops wasting time hunting for information. TOOLKIT Support: Zendesk, HubSpot, Freshdesk, Help Scout, Gorgias, Intercom, RingCentral CRM: HubSpot, Zoho PROOF ⭐ 5.0 rating on my first Upwork contract, managing live chat support during a high traffic conference weekend. Client feedback: "Great attitude, smart, and capable. Will hire again." BACKGROUND 16 months as a Customer Service Representative at IBEX Global, multi-channel support across email, chat, and phone at scale. HubSpot certified across Service Hub, Sales Hub, and Inbound. EF SET C2 Proficient in English. INDUSTRIES SaaS, eCommerce, Retail, BPO If your helpdesk is disorganized or your team is buried in manual ticket work, send me a message describing your current setup. I will tell you exactly what I would fix and how.

Are you in search of a Multitalented Personal Virtual Assistant who is an expert in doing day-to-day tasks? If yes, then you are at the right place. Hi, I am Shams, and I hold a Master’s degree in Business Administration (MBA). I am a multi-skilled Virtual Assistant & Business Support Specialist with years of experience supporting entrepreneurs, small businesses, and corporate teams. I specialize in handling day-to-day tasks, streamlining workflows, and managing projects so clients can focus on growth. With expertise across administration, e-commerce, customer service, social media, content creation, and CRM management, I provide a complete business support solution. Clients choose me because I am: ✅ Reliable and deadline-driven ✅ Detail-oriented and accuracy-focused ✅ Tech-savvy with 100+ tools mastered ✅ A problem-solver who delivers results ✅ Friendly, approachable, and professional ⸻ Services I Offer Administrative & Executive Support ✅ Calendar, scheduling, and appointment management ✅ Professional email handling & inbox organization ✅ Travel arrangements & expense tracking ✅ Document preparation, formatting, and editing (Word, Excel, Google Suite) ✅ Reports and presentations (PowerPoint, Canva, Google Slides) ✅ Transcription, note-taking, meeting summaries ✅ File organization & cloud management (Google Drive, Dropbox, OneDrive) ✅ HR support: CV screening, recruitment, onboarding Data Entry, Research & Lead Generation ✅ Accurate data entry (Excel, Google Sheets, CRMs) ✅ Data cleaning, formatting & validation ✅ Market research, competitor analysis, web research ✅ Contact list building & targeted prospect research ✅ LinkedIn Sales Navigator campaigns ✅ Data scraping/extraction (Import.io, ParseHub, Data Miner) ✅ Email verification (Hunter.io, NeverBounce) Email Management & Marketing ✅ Inbox organization & professional responses ✅ Writing & designing email campaigns ✅ Automation setup and list segmentation ✅ Platforms: Mailchimp, ActiveCampaign, ConvertKit, Klaviyo Customer Service & Chat Support ✅ Email, phone & live chat support ✅ Ticketing systems: Zendesk, Freshdesk, Gorgias ✅ Complaint resolution & refund processing ✅ Customer follow-ups & relationship building Social Media Management ✅ Platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest, Twitter (X) ✅ Content planning, scheduling & posting ✅ Caption writing & hashtag research ✅ Engagement: comments, DMs, community growth ✅ Analytics & performance reporting ✅ Scheduling tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials Content Creation & Design ✅ Blog posts & SEO-friendly content ✅ Video editing (Reels, Shorts, TikTok) with CapCut, Filmora, Adobe Premiere Pro ✅ Graphic design: flyers, logos, brochures, cards, branding kits ✅ Canva designs for social media & presentations ✅ Photoshop, Illustrator, CorelDraw for professional results ✅ Proofreading, editing & document formatting E-commerce & Shopify Store Management ✅ Platforms: Shopify, WooCommerce, eBay, Etsy, Amazon ✅ Store setup & customization ✅ Product listing optimization (titles, descriptions, images) ✅ Order processing, refunds & returns ✅ Inventory management & promotions ✅ Customer service & support Project & Business Management ✅ Project planning & task management ✅ Tools: Asana, Trello, Jira, Monday, Wrike, Notion ✅ SOP creation & workflow optimization ✅ Team management & communication ✅ Real estate support: listings, CRM updates, tenant communication ✅ Logistics/trucking admin: dispatching, load board research, scheduling Website & CRM Management ✅ WordPress management: content uploads, plugin updates ✅ Basic HTML/CSS edits ✅ CRM systems: Salesforce, HubSpot, Zoho, Pipedrive ✅ Sales funnel tracking & database management ⸻ Tools & Platforms Expertise • Productivity: Office 365, Google Workspace, Calendly, Wrike • CRM & Marketing: HubSpot, Salesforce, Zoho CRM, Pipedrive, Mailchimp, ConvertKit, ActiveCampaign, Klaviyo • Design & Editing: Canva, Photoshop, Illustrator, CorelDraw, Premiere Pro, Filmora, CapCut • Research & Data: LinkedIn Sales Navigator, Hunter.io, NeverBounce, Data Miner, Import.io, ParseHub • Project Management: Asana, Trello, Jira, Monday.com, Wrike, Notion • E-commerce: Shopify, WooCommerce, eBay, Etsy, Amazon • Social Media Tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials • Customer Support: Zendesk, Freshdesk, Gorgias, Intercom ⸻ Personal Traits ✅ Honest & reliable ✅ Detail-oriented & accuracy-driven ✅ Tech-savvy & quick learner ✅ Problem solver & decision maker ✅ Strong communication skills ✅ Friendly, approachable & professional ✅ Efficient multitasker & team player ⸻ I help businesses stay organized, scale smoothly, and save valuable time. Whether you need daily admin support, e-commerce store management, customer service, content creation, or project management, I am here to deliver results with professionalism and efficiency. Let’s connect to discuss how I can add value to your business

Struggling with slow response times, unresolved tickets, or customers who churn because they feel ignored? I fix that. With 3.5+ years of hands on customer support experience across ecommerce, SaaS, and CRM driven businesses, I help companies deliver fast, consistent, and human support across email, live chat, and phone without letting a single ticket fall through the cracks. Here's what working with me looks like: ✅ Tickets resolved faster I manage high volume queues using Zendesk and Help Scout, consistently maintaining low first response times across email and chat channels. ✅ Customers who come back My last client (5.0 ★ rating) described me as "great attitude, smart, and capable" and immediately said they'd hire again. That is the standard I hold myself to on every contract. ✅ CRM that actually works for you I set up, manage, and optimize HubSpot and Zendesk workflows so your team spends less time on admin and more time building customer relationships. ✅ Ecommerce support you can scale From Shopify order issues to Amazon account health, refund management, and dispute resolution, I have handled it across multiple storefronts. What I bring to your team: • Certified Zendesk Explore CX Analyst (April 2026) and HubSpot Inbound Certification (Upwork Verified) • Tools Zendesk, HubSpot, Help Scout, Loom, AnyDesk, Zoom, Freshdesk • Channels Email, live chat, phone or voice, social support • Specialties Technical troubleshooting, onboarding, complaint resolution, CRM workflows, SaaS support Available now | 0–4 hour response time | English (Native) If you need a reliable support specialist who treats your customers like they matter, let's talk.