Hire the Best ClickTime Specialists

Hi, I’m Ilona — a Digital Content & E-commerce Specialist with 10+ years of experience managing CMS platforms, content operations, and large-scale digital workflows for global brands. I specialize in keeping content accurate, structured, and scalable across websites and e-commerce platforms. My work focuses on improving efficiency, reducing errors, and ensuring smooth collaboration between content, marketing, and development teams. I’ve supported international projects for brands like Motorola, Norwegian Cruise Line (NCL), AVIS, Cannes Festival, and Webcertain, delivering high-quality content operations, QA validation, and seamless content migrations. 💼 What I Do Best CMS management (AEM, Magnolia, WordPress, Webflow) Content publishing & updates at scale Content migration & data validation E-commerce product setup & optimization QA testing (layout, links, UX, consistency) Workflow coordination & project tracking Cross-team collaboration (design, dev, marketing) 🛠 Tools AEM | Magnolia | WordPress | Webflow | WooCommerce Jira | Confluence | Workfront Salsify (PIM) | DAM systems Google Workspace | Excel 💡 Why Clients Work With Me ✔ 10+ years experience in digital content & CMS ✔ Detail-obsessed — I catch what others miss ✔ Reliable and fast — I deliver on time, every time ✔ Strong communicator across teams ✔ I bring structure, clarity, and efficiency I’m not just a VA — I help teams scale their content operations, improve workflows, and maintain high-quality digital experiences. If you need someone who can take ownership and keep everything running smoothly behind the scenes — I’m ready to help.

Welcome! I’m Lexis, a Project & Operations Manager with 3+ years of experience coordinating projects and operations, backed by 6+ years in creative, digital projects, and marketing. I help digital agencies, online businesses, and remote teams stay organized, keep projects moving, and improve day-to-day workflows. 🟡 What I can help you with: 🟡 Project Management & Coordination: tasks, deadlines, priorities, follow-ups, status updates, and risk tracking Client Operations & Delivery: onboarding, kickoffs, meeting recaps, next steps, and client communication Creative & Marketing Operations: content workflows, approvals, production coordination, file organization, and QA Workflow & Process Management: SOPs, templates, trackers, and ClickUp/Notion organization CRM & Automation: CRM management, pipeline organization, client workflows, and repetitive task automation Marketing Support: content scheduling, email marketing, email workflows, and funnel coordination I’m comfortable working with digital agencies, creative teams, online education businesses, coaches, creators, and remote-first businesses. Tools I work with: ClickUp, Notion, Trello, Google Workspace, Google Sheets, GoHighLevel, HoneyBook, Monday, Zapier, Make, MailerLite, ZapSign, Shopify, Claude, and more. I focus on creating clarity, keeping projects moving, identifying blockers early, and improving workflows so teams spend less time chasing information and more time getting work done. If you need a proactive Project & Operations Manager to coordinate projects, support client delivery, and improve your workflows, feel free to reach out.

I'm passionate about creating professional, functional, and visually appealing websites tailored to your specific needs. To kick things off, I'll send you a quick questionnaire to better understand your goals, challenges, and desired outcomes. This ensures a smooth and stress-free process from day one. I also follow a comprehensive checklist to guarantee every aspect of your website is optimized and ready to shine. Once I have a clear picture of your requirements, I'll develop a detailed action plan for your project. This includes a customized strategy and a transparent breakdown of the investment needed to effectively address your challenges and achieve your goals. Extensive Expertise in Content Management Systems and Website Builders I have extensive expertise in a variety of popular content management systems and website builders, including: • WordPress • Webflow • Shopify • ClickFunnels • Moodle • Kajabi • Kartra • HubSpot Favorite WordPress Themes and Plugins I have extensive experience working with a wide variety of WordPress themes. My favorite page builder themes and plugins include: • Divi • Elementor • Oxygen • Beaver Builder • Enfold Primary Areas of Expertise I offer a broad range of services tailored to your website needs, including: • PSD/Figma to WordPress conversions using a template • WordPress website design from scratch • Existing website retouching and customization • Interpreting website and product mockups/wireframes • WordPress + WooCommerce setup • Shopify development • Git and GitHub management • ClickFunnels/Kartra landing page design • Malware and exploit clean-up • Backup restoration • Website migration between hosting providers • Website speed optimization following Google standards • Locking down and hardening WordPress sites • Full website administration • Custom Google Maps integration (API) • Full technical site audits • SEO keyword reports I'm committed to staying ahead of the curve with the latest trends, frameworks, and technologies to ensure your website is innovative and competitive. My approach emphasizes collaboration, active listening, and a deep understanding of your business and goals. This allows me to deliver solutions that perfectly align with your vision. Why Choose Me? I'm dedicated to helping businesses, nonprofits, and individuals establish a strong online presence that drives results. I'm professional, reliable, and comfortable working independently while adhering to your standards. Whether you need a brand new website, updates to an existing one, or ongoing maintenance, I'm here to support your success. Ready to take your website to the next level? Let's chat! I'm eager to hear about your project and explore how I can help you achieve your goals. Let's build something great together!

Most founders and agency owners I work with are holding their business together by memory, DMs, and sheer willpower. There's no real system — just a growing pile of tasks that depend entirely on them. Projects slip. Team members wait on answers. Nothing runs when you step away. That's the exact problem I fix. ✅ How I bring order to the chaos: I start by mapping how your business actually runs — your tools, your recurring tasks, where things are slipping, and where you're the bottleneck. Then I build the system around it: SOPs, workflows, dashboards, and team accountability structures. Within the first few weeks, things start moving without you having to push them. ✅ Who I've built this for: ➤ Ecommerce founders — supplier coordination, order ops, team workflows, and backend systems ➤ Coaches & consultants — client onboarding, program delivery, and calendar ops ➤ Digital agencies — project tracking, capacity management, and process documentation ➤ Startups & remote teams — building ops from scratch with the right tools and the right SOPs ✅ Tools I work in daily: Asana, Trello, ClickUp, Notion, Monday, Google Workspace, Slack, Airtable, and CRMs. I adapt to your stack. ✅ Why clients trust me to run without oversight: I've been doing this for 8 years. I don't wait to be told what's broken — I find it, flag it, and fix it. I follow through without reminders, communicate proactively, and treat your business like it's my responsibility to protect. Top Rated Plus on Upwork because clients keep coming back. If your operations feel like they're running you instead of the other way around, send me a message and describe the part that's giving you the most grief. I'll tell you exactly how I'd start fixing it.

Need a 𝘾𝙡𝙞𝙘𝙠𝙐𝙥 𝙀𝙭𝙥𝙚𝙧𝙩 who can streamline your marketing operations, improve team workflows, and keep projects running efficiently? 𝙔𝙤𝙪'𝙧𝙚 𝙞𝙣 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙥𝙧𝙤𝙛𝙞𝙡𝙚. ⭐ 100% 𝙅𝙤𝙗 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 on Upwork 📁 𝘽𝙪𝙞𝙡𝙩 𝘾𝙡𝙞𝙘𝙠𝙐𝙥 𝙨𝙮𝙨𝙩𝙚𝙢𝙨 across multiple client workspaces 📈 𝙃𝙚𝙡𝙥𝙚𝙙 𝙜𝙚𝙣𝙚𝙧𝙖𝙩𝙚 3.95M+ social media impressions 🎨 Created 500+ 𝙗𝙧𝙖𝙣𝙙𝙚𝙙 𝙜𝙧𝙖𝙥𝙝𝙞𝙘𝙨 𝙖𝙣𝙙 𝙫𝙞𝙙𝙚𝙤𝙨 𝙄'𝙫𝙚 𝙝𝙚𝙡𝙥𝙚𝙙 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨𝙚𝙨: ✔ Built ClickUp workspaces that improved project visibility ✔ Automated repetitive workflows to save teams hours every week ✔ Organized marketing systems that kept campaigns running smoothly ✔ Improved team collaboration and project visibility ✔ Managed content creation and social media operations I've supported businesses in marketing, finance, and home services by combining organized systems with creative marketing support. Here's how I can help: 👇👇👇 🚀 𝘾𝙇𝙄𝘾𝙆𝙐𝙋 𝙎𝙀𝙏𝙐𝙋 & 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 Whether you're starting from scratch or improving an existing setup, I'll help you build a ClickUp workspace that works for your team. ✦ ClickUp workspace setup & optimization ✦ Project and task management systems ✦ SOP documentation ✦ Dashboards & reporting ✦ Team collaboration workflows ✦ Process improvement & operations support ⚙️ 𝙒𝙊𝙍𝙆𝙁𝙇𝙊𝙒 𝘼𝙐𝙏𝙊𝙈𝘼𝙏𝙄𝙊𝙉 Let's automate the repetitive stuff so you can spend more time growing your business and less time managing manual tasks. ✦ ClickUp Automations ✦ Zapier, Make, Pabbly & Integrately ✦ Process optimization ✦ Reducing repetitive administrative work ✦ Workflow documentation 📱 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 & 𝘾𝙊𝙉𝙏𝙀𝙉𝙏 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 From content planning to scheduling, I'll help keep your social media organized, consistent, and aligned with your marketing goals. ✦ Content planning & scheduling ✦ Social media management ✦ Canva graphics ✦ Short-form content support ✦ Basic analytics reporting ✦ Content organization 📋 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 Need someone reliable to keep things organized behind the scenes? I've got you covered! ✦ Calendar & inbox management ✦ Research & data entry ✦ Client communication ✦ Document organization ✦ Spreadsheet & presentation management 💎 Skills That Set Me Apart ↳ 𝘾𝙡𝙞𝙘𝙠𝙐𝙥 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣: Creating workspaces that teams actually enjoy using. ↳ 𝙒𝙤𝙧𝙠𝙛𝙡𝙤𝙬 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣: Building systems that reduce manual work and improve efficiency. ↳ 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨: Keeping projects, content, and campaigns organized from start to finish. ↳ 𝘾𝙧𝙤𝙨𝙨-𝙛𝙪𝙣𝙘𝙩𝙞𝙤𝙣𝙖𝙡 𝘾𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣: Working smoothly with clients and teams to keep projects moving. ↳ 𝙋𝙧𝙤𝙘𝙚𝙨𝙨 𝙄𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩: Always looking for smarter ways to simplify everyday work. 🟢 Sounds like what you need? 3 quick steps: 👇 1️⃣ Send me a message 2️⃣ Schedule a quick call 3️⃣ Let's get started 𝙇𝙚𝙩'𝙨 𝙗𝙪𝙞𝙡𝙙 𝙨𝙢𝙖𝙧𝙩𝙚𝙧 𝙨𝙮𝙨𝙩𝙚𝙢𝙨 𝙨𝙤 𝙮𝙤𝙪 𝙘𝙖𝙣 𝙛𝙤𝙘𝙪𝙨 𝙤𝙣 𝙜𝙧𝙤𝙬𝙞𝙣𝙜 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨. 😉

Hi there 👋 Your operations are probably held together by manual work, scattered spreadsheets, and processes that live in one person's head. That works until you grow. That is what I fix. 🚀 First operations hire at an early-stage payments company, where I built the systems that let the business scale: • Ran everything through ClickUp: workflows, SOPs, deadlines, and accountability for a team of 7 • Built a SQL model to score 100+ banking partners → ~£534k in cost savings • Segmented 1,000+ merchant accounts to prioritise high-value ones → ~£765k in revenue recovered • Automated weekly reporting and partner follow-ups end to end with Claude and Make → manual work cut to near zero • Ran operations across 10 EU markets and the USA with zero compliance failures • Improved operational efficiency by 25% 📊 I also build the data and tools behind good decisions: • Led a 5-person team on a demand forecasting project for Harrods → cut forecast bias from -14% to under 1% • Built a live credit card fraud detection app with Python, XGBoost, and Streamlit • Built analytics apps and AI tools on my own ✅ What I can help you with: • Operations systems: ClickUp setup, workflows, SOPs, team accountability • Automation: connecting your tools with Make so reporting and follow-ups run themselves • Data and reporting: SQL, Python, and dashboards that turn messy data into clear answers 🛠️ My tools: SQL, Python, ClickUp, HubSpot, Airtable, Tableau, Notion, Make, Claude. If your business is growing faster than your systems, that is where I do my best work.