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** Your Go-To Real Estate Virtual Assistant & Administrative Support** Helping real estate professionals stay organized, responsive, and ahead of deadlines. Reliable Real Estate Virtual Assistant with experience supporting agents, brokers, investors, and fast-paced teams with daily operations, backend coordination, and administrative support. I help keep your business running smoothly so you can focus on clients, closings, and growing your business. ✅ Strategic Support I Offer: Lead Management & CRM Organization – Updating, tagging, and tracking leads to keep pipelines organized and active Offer Submissions & Transaction Coordination – Managing paperwork, documents, deadlines, and communication throughout the transaction process Appointment & Showing Scheduling – Coordinating calendars, confirmations, and client appointments efficiently Inbox & Administrative Support – Handling emails, follow-ups, data entry, and daily admin tasks with attention to detail Client Communication & Follow-Up – Maintaining professional communication with buyers, sellers, agents, and vendors. 🛠 Tools I Work With: ClickUp | Follow Up Boss | DealMachine | Dropbox Sign | Google Calendar | Slack | Microsoft Teams | Trello | CallRail | ShipStation | Square Organized, detail-oriented, and proactive, I take pride in helping real estate professionals save time and keep operations running smoothly. If you’re looking for dependable support that gets results, let’s connect. I’m here to help your business stay organized, operate efficiently, and continue growing with confidence.

- Top Rated Upwork Contractor - More than 4,000 hours worked - 97% Job success score - Well over 3,000 Infusionsoft hours worked Hi my name is Racquel and I’m an Infusionsoft expert with more than 3 years’ experience working with the Infusionsoft platform. I am able to harness the power of Infusionsoft to do my Client’s bidding, using my skills to grow their business and free up their time. With 3,000+ Infusionsoft hours worked I have been performing tasks such as: - Building automation campaigns - Using the Campaign Builder to create complex sales funnels - Lead scoring - Campaign Testing - Creating nurture campaigns - Infusionsoft Reporting - Creating webforms - Landing page creation - Email broadcasts - Scheduling emails - Setting up my Clients’ App - eCommerce setup - Importing and exporting contacts - List Management - List segmentation - Tagging - Data Cleanup - Integrations - … And more I have been able to successfully use my Infusionsoft skills to manage lists ranging from 20,000 to over 300,000 contacts, create campaigns that generate thousands of dollars in revenues, create web forms that ring in much needed leads, institute proven tagging systems that sends contacts down the right path, and generally make sure that my Clients’ app work as it should. I am hardworking, dependable, and loyal as is evidenced by my long standing Upwork contracts. Rest assured that I will always give you my best. I am an independent contractor so you can take comfort in the fact that I will be the one working with you and no one else. As a native English speaker I have excellent English written and oral communication skills, problem solving and organizational skills. Before working together I prefer to have a Skype interview as this has been proven to be the best way to determine if we will be a good fit. Thank you for taking the time to read my profile. I look forward to hearing from you.

Hardworking, efficient, and dependable are some of the words that describe my professional capabilities. With over 15 years of managerial experience in the service industry, I have a gamut of knowledge, skills, and abilities to do the best with every challenge. I commit myself to effectively completing every job just right.

Experienced customer service professional (5+ years in the field) with a strong background in e-commerce operations. Adept at providing exceptional support through multiple phone, email, and live chat channels. Proven track record of resolving customer inquiries, processing orders, and managing returns efficiently. Key skills and proficiencies ✅: Customer relationship management (CRM) tools: Proficient in Salesforce, Pipedrive, and Zendesk E-commerce platforms: Experienced with Shopify, Gorgias and eBay Project management software: Skilled in using Asana and Trello Communication: Excellent verbal and written communication skills Problem-solving: Strong ability to troubleshoot and resolve customer issues Multitasking: Capable of managing multiple customer interactions simultaneously Product knowledge: In-depth understanding of e-commerce processes and best practices Additional technical skills 🥇: Google Suite Microsoft Office Order management systems Inventory tracking software Committed to delivering high-quality customer experiences and contributing to the growth and success of e-commerce businesses through effective customer service strategies.