Hire the Best Operations Managers
in Jamaica

Hi, I’m Schnel, and I help businesses run better behind the scenes. For over 10 years, I’ve worked as an Operations and Project Manager supporting founders and growing teams across multiple industries. My specialty is turning messy backends into organized, efficient systems so business owners can focus on growth instead of putting out fires. I’ve led remote teams of 3–30 people across different time zones, managed daily operations, and built workflows that keep teams and internal processes running smoothly. WHAT I CAN HELP WITH: ✔ Operations & workflow management ✔ Customer support systems & inbox management ✔ Order flow & backend process coordination ✔ Task tracking & team coordination ✔ Process documentation & SOP creation ✔ CRM setup and maintenance ✔ Automation & integrations TOOLS & SYSTEMS I WORK WITH DAILY • Hubspot| ClickUp| Trello| Asana • Slack • Shopify| E-commerce platforms • Order & support systems • Google Workspace • Workflow automations • Third-party integrations • CRM and support tools I don’t just “use” tools, I build systems with them. I take ownership of what I manage, and I care deeply about doing work that actually makes your business run better, not just checking tasks off a list. If you’re looking for someone who can manage the moving parts of your business with clarity and consistency, I’d love to learn more about what you’re building. Let’s talk about what’s not working...and fix it.

I have 4.5 years of experience in customer service through working in the sales industry and completing administrative tasks. Experienced with using Microsoft suite and different CRM tools.

I don't just manage social media, I help businesses turn their online presence into a consistent source of leads, customers, and revenue. Many businesses post every day but still struggle to generate inquiries or sales because they lack a clear marketing strategy. My role is to build marketing systems that increase visibility, strengthen your brand, and convert your audience into paying customers. I've worked with startups, service businesses, e-commerce brands, real estate professionals, restaurants, coaches, healthcare companies, beauty brands, and personal brands, helping them create marketing that supports real business growth, not just more followers. What I Can Help You With Growth Marketing Strategy Marketing strategy development Brand positioning Competitor analysis Customer journey planning Content strategy Marketing audits Social Media Management Instagram Facebook TikTok LinkedIn Pinterest YouTube Services include: Monthly content calendars Reels & short-form video strategy Canva graphics & carousel design Caption writing & copywriting Story content Scheduling & publishing Community management Performance reporting Lead Generation & Customer Nurturing Email marketing Newsletter campaigns Lead magnets Customer engagement strategies CRM support Marketing automation E-commerce & Shopify Support Shopify store management Product uploads Product descriptions Landing pages Email campaigns Promotional launches Industries I've Worked With Real Estate Restaurants & Hospitality Healthcare Beauty & Cosmetics Pet Brands Coaching & Consulting E-commerce Home Services Professional Services Small Businesses Tools Canva • CapCut • Meta Business Suite • Metricool • Buffer • Later • Mailchimp • Klaviyo • Shopify • WordPress • Google Workspace • Trello • ClickUp • Notion • Asana Why Clients Work With Me ✔ Top Rated Freelancer with a 100% Job Success Score ✔ Strategic marketer, not just a content creator ✔ Strong project management and communication ✔ Organized systems and reliable execution ✔ Fast turnaround without sacrificing quality ✔ Long-term partner focused on business growth My Approach Every business is different, which is why I don't believe in copy-and-paste marketing. Before creating content, I take time to understand your goals, audience, competitors, and brand voice. From there, I build a marketing strategy designed to increase visibility, strengthen customer relationships, and support measurable business growth. Whether you need a complete marketing partner or ongoing support for your existing team, I bring the organization, creativity, and strategy needed to help your business grow. If you're looking for someone who can think like a marketing manager, not just a social media assistant, I'd love to discuss how we can grow your business together.

I help businesses run smoother, respond faster, and execute better. I don’t just complete tasks — I make sure things are organized, tracked, and finished with a high level of efficiency. Available for occasional travel to the U.S. for onboarding, executive planning sessions, conferences, company retreats, client meetings, and/ or business meetings. With experience across operations, project coordination, events, and customer success, I act as the person who keeps everything moving. I’ve worked in fast-paced environments handling: Client Communication Scheduling, Coordination, & dispatch-style Workflows Customer Success & Issue Resolution Data Entry, Validation, and Quality control Marketing support and Content execution Event Planning and Coordination Supported sales processes and customer journeys This is not the full scope of the tools I have used, only the ones I have extensive experience and/ or training for: Zoho (CRM, Project, Forms & Analytics) Microsoft (Office, PowerPoint & Excel) Google (Doc, Drive, Sheets & Slides) Canva SalesForce Slack Monday. com Five9 Quo Avaya RingCentral

I help busy executives, entrepreneurs, and growing businesses streamline operations, organize projects, optimize workflows, and create the systems they need to scale. As a Remote Executive Assistant, Operations Manager, and Project Manager with over 10 years of experience, I don't simply complete administrative tasks—I improve the way businesses operate. I bring structure, accountability, and operational efficiency so business owners can spend less time managing the day-to-day and more time growing their business. Throughout my career, I have supported C-level executives, entrepreneurs, and leadership teams across real estate, property management, consulting, hospitality, and professional services, managing both the daily operations and the behind-the-scenes systems that keep businesses running smoothly. ⭐ Areas of Expertise ✔ Executive Support ✔ Operations Management ✔ Project Management ✔ Business Operations ✔ Calendar & Email Management ✔ CRM Management ✔ Client & Vendor Communication ✔ Recruiting & Employee Onboarding ✔ Payroll Support ✔ Process Improvement ✔ Workflow Optimization ✔ SOP Development ✔ Reporting & Documentation Management I have successfully managed executive calendars, inboxes, client communications, transaction timelines, recruiting, onboarding, vendor relationships, payroll coordination, reporting, operational documentation, and cross-functional projects while ensuring deadlines are met and nothing falls through the cracks. One of my most impactful projects was designing and implementing a company-wide ClickUp workspace for a real estate investment company. I built workflows, dashboards, reporting systems, KPI tracking, and operational processes that improved visibility, accountability, deadline management, and team collaboration across multiple departments. 💡 What Sets Me Apart I don't just ask, "What needs to be done?" I ask, "How can we make this process more efficient?" That mindset allows me to identify bottlenecks, improve workflows, organize information, create scalable systems, and help businesses operate more efficiently. 🎓 I hold a Bachelor of Science in International Business Management, giving me a strong foundation in business operations, organizational strategy, and global collaboration. I also manage projects for my clients and am currently preparing for my Project Management Professional (PMP®) certification to further strengthen my expertise in project leadership and business operations. 💼 Services: 📅 Executive Assistance • Executive calendar management • Email & inbox management • Meeting coordination • Travel planning • Confidential executive support • Follow-up management ⚙️ Operations Management • Workflow optimization • Business operations support • SOP creation & documentation • Vendor management • Process improvement • Team coordination • File & document organization 📊 Project Management • ClickUp implementation & administration • Project planning & coordination • Task management • Deadline management • Dashboard creation • Progress reporting • Team accountability 🏡 Real Estate & Property Management • Transaction coordination • Listing management • CRM updates • HOA coordination • Tenant & vendor communication • Lease administration • Property management support 👥 Recruiting & Administrative Support • Candidate sourcing • Interview scheduling • Employee onboarding • HR administration • Payroll coordination • Administrative support 🛠️ Tools 📁 Project & Operations ClickUp • Zapier 💰 Accounting & Property Management QuickBooks • AppFolio • Buildium 🏡 Real Estate BoldTrail CRM • Form Simplicity • Sabal Sign 📄 Document Management DocuSign • Dropbox Sign • Sabal Sign • Adobe Acrobat • Dropbox • Google Drive 💬 Communication & Productivity Google Workspace • Microsoft Office • Slack • Microsoft Teams 🎨 Business Tools Square • Homebase • Canva 🤖 AI Productivity ChatGPT • Claude 🤝 Let's Work Together Whether you need an Executive Assistant to protect your time, an Operations Manager to improve your systems, or a Project Manager to keep your projects moving, I bring the organization, communication, and operational mindset to help your business run more efficiently. 📩 Let's build systems that save you time, reduce stress, and help your business grow.

Are your shipping costs eating into your profits? Are delayed deliveries hurting customer satisfaction? Are your fulfillment workflows slowing your growth? I’m a Logistics & Fulfillment Specialist with 10+ years of experience helping eCommerce brands on platforms like Shopify and Amazon FBA streamline operations for faster, more cost-effective, and reliable shipping. From carrier negotiations (USPS, FedEx, UPS, DHL, Canada Post, Royal Mail) to customs clearance, 3PL coordination, and inventory management across multiple international warehouses, I turn shipping challenges into seamless, profitable processes. I specialize in reducing shipping costs, accelerating delivery times, and optimizing procurement at stock thresholds to eliminate costly delays. Clients benefit from my proven ability to negotiate competitive rates, align teams across time zones, and implement fulfillment systems that scale. If you are ready to cut costs, ship smarter, and deliver a seamless customer experience, let’s connect. I can share quick wins you can apply immediately to improve your logistics.