Hire the Best Legal Freelancers
in Jamaica

Are administrative, marketing and e-commerce tasks taking your attention away from growing your business? I help busy entrepreneurs and growing teams stay organized, support their customers and keep essential daily operations moving. My background combines virtual assistance, digital marketing, social media, customer service and e-commerce support, so I can provide more than basic administrative assistance. I started my freelance career as a Virtual Assistant and have since expanded my experience across e-commerce, content creation, marketing and business operations. I have worked with startups, service providers, e-commerce stores, healthcare companies, real estate professionals, coaches, restaurants, beauty brands and personal brands. HOW I CAN SUPPORT YOUR BUSINESS Virtual and Administrative Assistance • Email and calendar management • Online research and data entry • Document and spreadsheet organization • File and database management • Appointment scheduling and follow-ups • SOP and process documentation • Project and task coordination • General administrative support E-commerce Support • Shopify and WooCommerce assistance • Product uploads and updates • Product descriptions • Order and inventory administration • Customer inquiries and order support • Website content updates • Promotional launches • Basic landing-page support Marketing and Social Media Assistance • Content calendars • Canva graphics and carousels • Reels and short-form video editing • Captions and marketing copy • Content scheduling and publishing • Community engagement • Email newsletters and campaigns • Lead research and outreach • Performance reports Customer Support • Email, chat and social-media support • Responding to customer inquiries • Order updates and follow-ups • Complaint resolution • Customer relationship management • Maintaining professional and friendly communication TOOLS Canva • CapCut • Shopify • WordPress • WooCommerce • Mailchimp • Klaviyo • Meta Business Suite • Metricool • Buffer • Later • Google Workspace • Microsoft Office • Trello • ClickUp • Notion • Asana • Slack WHY WORK WITH ME? • Experienced in both administrative and marketing support • Organized, dependable and detail-oriented • Strong written communication and customer-service skills • Comfortable learning new systems and processes • Able to work independently without constant supervision • Focused on accuracy, deadlines and consistent execution • Capable of supporting both daily operations and long-term projects Whether you need ongoing virtual assistance, e-commerce support or a reliable professional to help your marketing team stay organized, I can adapt to your existing systems and help reduce your workload. Send me a message with the tasks you need help managing, and let’s discuss how I can support your business.

Hello, and welcome to my Upwork profile! I am a skilled video editor, transcriptionist, and Microsoft Excel expert with several years of experience in these fields. As a video editor, I have worked on a wide range of projects, from short social media clips to YouTube documentaries, and I am proficient in using industry-standard software such as Adobe Premiere Pro and Photoshop. As a transcriptionist, I have a keen ear for detail and can accurately transcribe audio and video files into written text, ensuring that all important information is captured. In addition, my expertise in Microsoft Excel allows me to efficiently manage data, create complex spreadsheets, and perform data analysis. I am committed to delivering high-quality work that meets the needs of my clients, and I look forward to working with you on your next project!

My name is Dian, and I am a highly experienced Administrative Assistant and Professional Paralegal with over 30 years of administrative expertise and 17+ years of legal support experience. I specialise in providing reliable, accurate, and confidential services, including virtual assistance, data entry, proofreading, editing, legal research, paralegal services, bookkeeping, digital and social media marketing, graphic design, voice recording, and internet research. I am detail-oriented, well-organised, and committed to delivering high-quality work on time. With strong communication skills and a passion for excellence, I focus on building long-term relationships with my clients. Whether you need short-term help or ongoing support, I am here to make your work easier and more efficient. Let’s work together to make your project a success! Dian Johnson-Peccoo

I am a licensed Attorney-at-Law based in Jamaica with 5 years of experience supporting U.S. immigration law firms remotely. I am a Top Rated Plus freelancer with a track record of delivering high quality, accurate, and deadline-driven legal work for firms across the United States. My work sits at the intersection of legal expertise and human storytelling. I specialize in preparing USCIS filings, drafting client declarations, writing RFE responses, and building complete immigration petition packages from start to finish. I have worked extensively across humanitarian and family based immigration matters including VAWA, T Visa, U Visa, and family petitions, and I bring a licensed attorney's analytical eye to every file I touch. What sets me apart is not just what I know, but how I work. I manage high volume caseloads independently, flag issues before they become problems, meet tight deadlines without being chased, and produce work that is clean, consistent, and ready for attorney review. My clients trust me with sensitive client stories and complex filings because I treat every case with the seriousness and compassion it deserves. I am proficient in Docketwise, Clio, Salesforce, Microsoft Office, Google Workspace, and Zoom, and I adapt quickly to new platforms and workflows. If you are looking for a remote immigration professional who takes ownership, delivers without hand-holding, and genuinely cares about the outcome of every case, I would love to work with you.

I am a working professional with over two years of experience in customer support and customer success roles. I entered the workforce through a government data entry internship and later worked as a Record Retrieval Specialist. In my role as a Record Retrieval Specialist, I consistently performed at a high level, which led to my promotion to an exclusive list of custodians. In 2024, I began working as a Customer Support Specialist with a Homeowners' Association Management company. I started in a basic role, but due to my tenacity, ability to learn quickly, and strong problem-solving and time management skills, I was entrusted with additional responsibilities, including, but not limited to, assisting with escalation management, which required a broader use of my skill set.

Top-Rated Upwork Freelancer & Intuit Certified Bookkeeper with over 4 years of experience supporting US based LLCs over 15 years of General Bookkeeping, Business & Office Administration expertise. I’m multi-talented, professional, highly-productive and detail-oriented with top-tier C2 level verbal and written communication skills. I'm an avid learner, tech-savvy, proactive, smart, self-starter that has worked with many of the current communications and business software used by virtual assistants and accountants. See below. PREVIOUS ROLES HELD: Staff Accountant, Accountant, Assistant Accountant, Manager, Office Manager, Accounts Receivables Officer, Accounts Payables Officer, Sales Auditor, Profit Analyst, Agent Accounts Auditor, Virtual Bookkeeper, Executive Virtual Assistant, Administrative Assistant. QUALIFICATIONS: National Association of Certified Bookeeepers (NACPB) Bookeeping Cetrtification Course Currently enrolled with intended completion in December 2026. Intuit Academy Professional Bookkeeping Certificate: Coursework Included: Bookeeping Basics, Assets in Accounting, Liabilities & Equity in Accounting and Financial Statement Analysis. Scored 91% overall average. Completed August 2023. ACCA Global (Association of Chartered Certified Accountants) Foundation Level courses: F1 (FAB) Accountant in Business, F2 (FMA) Management Accounting, F3 (FFA) Financial Accounting and F4 Business Law. Completed 2011 ACHIEVEMENTS: 1. US$200,000 plus receivables collected in less than 3 years of cumulative receivables management for local and US based businesses. 2. US$20,000 plus bad debt collections in less than 6 months cumulative collections management for US based businesses. 3. US$12,000 plus collected in unrealized income in less than 1 month 4. Executive support led to 600% increase in revenue for small business within 3 months of start date due to increased communication and timely responses to potential clients. 5. 20,000 plus transactions completed in QuickBooks Online and FreshBooks in less than 1000 cumulative hours for US based businesses. 6. 450 plus Bank Reconciliations completed since March 2023 (on a part-time basis only) 7. 1000 plus bank and credit card transactions uploaded manually to QuickBooks Online & FreshBooks. 8. Multiple years of clean ups and reconciliations of multiple bank and credit card accounts completed in less than 150 hours on average. 9. Cash flows increased as claim submissions were streamlined resulting in weekly receipts of cash to business instead of monthly submissions which previously resulted in cash flows every 6 weeks. 10. Expert management and internal reporting through the creation of easy to use templates and simple report formats that non-accountants can understand. SKILLS: -US GAAP Bookkeeping -Accurate Bank, Credit Card and Ledger Accounts Reconciliation -Expert Accounts Receivables Management & Collections -Critical Thinking -Detail Oriented -Productivity Focused -Proactive -Self-starting -Business Administration -Office Management -Payroll Processing - Highly Communicative -C1-C2 level Communication (EF SET Certification) -Team Player -Superb Organizational and Administrative Skills -Top Rated Freelancing BUSINESS & ACCOUNTING APPLICATIONS: -QuickBooks Online -QuickBooks Desktop (Pro, Premier, Accountant, Enterprise) -SurePayroll -ParaPay -Google Suite -Microsoft Suite -FreshBooks -Wave -Microsoft Solomon -Microsoft GP -TouchPoint/Aloha Enterprise -Slack -Asana -Hubspot -Mondaydotcom -ECP123 -Adobe Photoshop, Illustrator, InDesign -Canva TESTIMONIALS: "I didn’t realize how disorganized I was until Saran stepped in. She’s helped me untangle a pretty complex situation: a US corporation, personal expenses, a property management company in Mexico, and financials in both USD and pesos. It was a mess—and she brought clarity, structure, and peace of mind. What I thought would be a nightmare to sort out, she handled with precision and patience. Now I have a clean set of books, confidence in my numbers, and a much better understanding of how everything ties together. I can’t recommend her enough. " Michael B. (Current Upwork Client) "Saran has been working for me for the last 6 months on bookkeeping projects using Freshbooks for legal billing. She has a great understanding of the process and makes my life easier. She communicates effectively and timely. I sincerely and without hesitation recommend her as a bookkeeper for your project." ~ Ken S., Expert Medical Consultant (Current Upwork Client) "Saran has been working with us for over a year. Her attention to detail is impeccable, her communication skills are unmatched and she truly is a professional. She kept our clients very happy throughout her time with us, and will be looking forward to working with her in the near future. No complaints, she’s just a rockstar. She’s an asset to any company. " Yacine J., Virtual Staffing Consultant