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Hire the best Slack Freelancers in Jamaica

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  • $15 hourly
    • 5.0/5
    • (6 jobs)
    I am an enthusiastic and reliable professional with a strong background in administrative tasks. Detail-oriented and highly motivated, I excel at managing and prioritizing projects to ensure timely and exceptional results. With outstanding communication and customer service skills, I build rapport with clients, providing tailored support. My experience with social media platforms enhances online engagement, while my multitasking ability allows me to handle tasks with confidentiality and discretion. Proficient in tools like Airtable, Slack, and Zendesk, I streamline workflows through efficient scheduling, calendar management, email management, and data entry. My project management skills enable me to oversee multiple initiatives simultaneously, making me a valuable asset for any organization. Overall, my diverse skill set in administrative support, customer service, and project management positions me as an effective virtual assistant ready to contribute to your team’s success.
    Featured Skill Slack
    Zendesk
    Executive Support
    Virtual Assistance
    Phone Communication
    Dubsado
    Time Management
    Data Entry
    Email Management
    Calendar Management
    Scheduling
    Customer Service
    Administrative Support
    Airtable
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    I am an expert in Administrative support, Email support & handling, Customer service, Inbound and Outbound calls, Sales, Technical support, Data entry, Copywriting, Transcription and Real Estate. I am a highly innovative and result-driven individual. I am known for my ability to grasp information quickly and adapt and excel in any given environment. I have excellent: Organizational and Time management skills. Great communication skills. Ability to build rapport. Attentive for details.
    Featured Skill Slack
    Calendar Management
    Notion
    HubSpot
    Ecommerce Support
    Scheduling
    Customer Support
    File Management
    Online Chat Support
    Administrative Support
    Order Tracking
    Customer Service
    Email Support
    Biochemistry
    Data Entry
  • $30 hourly
    • 5.0/5
    • (20 jobs)
    Are you looking for a skilled recruiter who knows how to attract top talent and streamline the hiring process? Look no further! I have the expertise you need with over 4 years of experience writing job posts, using popular job boards like Monster and Indeed, and utilizing ATS software such as LinkedIn, Lever, and Greenhouse. As a recruiter, I know that screening resumes, conducting phone screens, and managing candidate communication is crucial for hiring. That's why I excel at creating a positive candidate experience and ensuring that every candidate feels valued and heard. But my skills don't stop there - I'm also a pro at handling reference checks and salary negotiation, making sure that everyone is happy with the outcome. And when it comes to creating SOPs and processes, conducting training, and assisting with onboarding and offboarding, I'm the recruiter you can count on to get the job done. If you're ready to take your recruitment efforts to the next level, let's connect and explore the exciting possibilities together!
    Featured Skill Slack
    Candidate Sourcing
    Candidate Interviewing
    LinkedIn Recruiting
    Candidate Management
    Administrative Support
    Asana
    Recruiting
    Google Workspace
    Microsoft Office
  • $15 hourly
    • 0.0/5
    • (7 jobs)
    I have over 9 years of experience in the customer service industry, skilled in email, chat and phone support. I have a great personality and work well with others. I have experience with applications such as Microsoft, Zendesk, Woocommerce, Gorgias, Monday.com, Taxprepoffice, Emburse, Re-amaze, Genisys, Rave, Akia, Slack, Doodle.com, Response, Spree, Oracle, Nice, Google suites, Response, Aircall, Dialer Pad, Slack, Airmeets, Google meets and Shopify. I am also a trained Social Worker so I understand human behavior and trends quite easily. I possess leadership qualities and work hard at everything I commit to doing. I have a lineup of experience in the BPO industry and so I understand being able to multi-task well. I work well with little to no supervision as I am very organized and good with time management. Looking forward to connecting with you.
    Featured Skill Slack
    Customer Service
    Editing & Proofreading
    Amazon Workspace Administration
    Online Chat Support
    Email Support
    Zendesk
    Microsoft Excel
    WooCommerce
    Shopify
  • $18 hourly
    • 4.9/5
    • (26 jobs)
    Goal driven and ardent professional with years of experience in customer and administrative support as well as project coordination. My experience ranges from handling day-to-day processes for customers to supervising the diverse team. I am highly motivated and multi-faceted in that, I work well both as a part of large and small teams and individually. Having to handle customer queries on a daily basis has cultivated my appetite for problem solving. I am also dedicated to working hard to fulfill company and project goals. I look forward to all opportunities designed to showcase my organizational and leadership skills.
    Featured Skill Slack
    Customer Service
    Project Management
    Shopify
    Administrative Support
    Intercom
    Data Entry
    Online Chat Support
    Phone Support
    Real Estate
    Email Support
    Microsoft Excel
    Zendesk
    Help Scout
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Hi all! Kenesha here. I've been in customer service for over 10 years, both in person and online. I've worked with several kinds of businesses, both small and large e-commerce stores, dropshipping companies, retail and sales teams, transport, hospitality, and even telecom companies. Over the years, I’ve seen firsthand how great customer service can turn a one-time buyer into a loyal customer. I help businesses like yours keep customers happy, solve problems fast, and create a better experience that brings people back. Here’s what some of my past clients have said: “Amazing Freelancer. Sharp, great communication. Wonderful addition to any team. Very fluent in English. Provided great phone support and got wonderful feedback from customers in the short time she was with us. Thank you for your support Kenesha.” “Kenesha was fantastic. Would definitely recommend her!” What I Offer: ✔ Customer support (phone, email, and chat) ✔ Virtual assistant support ✔ Administrative assistance ✔ Quality assurance ✔ Data entry ✔ CRM management ✔ Inbox cleanup ✔ Customer follow-ups ✔ Shopify and e-commerce order handling ✔ Live chat support I’ve also earned several certificates for hitting 100% quality scores week after week. ✅ That means I consistently give my best and it shows in the results. So, what makes me different? Well I learn fast. I pick up on systems, tools, and workflows quickly, and I’m not afraid to ask questions to get it right. I’m reliable, easy to work with, and always have a positive attitude. I’m all about solutions, not excuses. Whether I’m answering a customer call or reviewing a chat for quality, I bring my full focus and care to the job. When you work with me, you can expect: ✅ Clear, friendly communication ✅ Someone who takes the pressure off your plate ✅ Quick learning and smart problem-solving ✅ Loyal support you can count on ✅ A positive impact on your customers and your team If you're looking for someone dependable, detail-oriented, and genuinely passionate about helping others, I’d love to be part of your team. Let’s make your customers feel valued and taken care of! 👍 Feel free to get in touch!
    Featured Skill Slack
    Shopify
    CRM Software
    Community Management
    Etsy Listing
    Order Fulfillment
    Amazon
    Customer Support
    Customer Service
    Social Media Management
    Online Chat Support
    Zendesk
    Email Support
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    Hi, My name is Sandrene a hardworking, reliable, and dependable customer service professional for the past 9 years. I am fully committed to exhibiting true professionalism in all working environments. Dedicated to performing and meeting high levels of customer service satisfaction and meeting aggressive business goals. During my experience in the customer service career, I have worked in both the BPO environment and working remotely. This has given me the opportunity to be able to do my job well, I am able to handle different scenarios thrown at me and I can work independently. My skills: -Teamwork -Keen eye for details -Customer Service -Active listening -Leadership -Empathetic
    Featured Skill Slack
    Customer Satisfaction
    CRM Software
    Google Docs
    Google Workspace
    Pipedrive
    Front
    Lead Generation
    Customer Service
    Chat & Messaging Software
    Customer Support
    Customer Relationship Management
    Email Communication
    Online Chat Support
    Zendesk
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Welcome to my Upwork profile! Eight years of experience working in the Customer Service industry have given me a thorough understanding of the value of providing excellent customer service. I possess excellent communication skills, both verbal and written, enabling me to interact with customers clearly and professionally across multiple channels. Professionalism and consistency are my key goals in all my work tasks. I have displayed this trait in all areas of my life. My different job positions, volunteering roles, and studies have proven this to be accurate. I work efficiently both as an individual contributor and in a group. I am highly organized, detail-oriented, and proficient in using customer relationship management (CRM) systems and relevant software tools. I learn quickly and can adapt to any campaign with ease. I am very flexible, dependable, and eager to work.
    Featured Skill Slack
    Telemarketing
    Outbound Sales
    Administrative Support
    RingCentral Glip
    Technical Support
    Calendar Management
    Virtual Assistance
    Ticketing System
    Email Communication
    Online Chat Support
    Phone Support
    Zendesk
    HubSpot
  • $12 hourly
    • 5.0/5
    • (3 jobs)
    I am hardworking, fast learner, resourceful freelancer and can work with little to no supervision. I have over 7 years experience as a Customer Service Representative and a Subject Matter Expert for Email, Chat Support and Escalations. I can efficiently follow instructions and finish tasks beyond the given time requirements. My years of experience as a Customer Support for a well known Business Process Transformation Company gave me adequate Communications and Technical skills to complete a task efficiently. I always ensure to give quality works and exceed client's expectations towards the tasks or projects given. I am experienced in M.S Tools, Google documents and other CRM tools but I am willing to learn new tools if it is required for the job. I have been working with different clients as a freelancer for 3 years now and I can greatly say that I can learn the tools required by each client easily. I can work with minimal supervision given direct instructions. I can also easily grasp the nature of work so I can finish the job before the given deadline. Most importantly, I can comply with the schedule and time criteria by each client to be able to meet their work requirements/ deadline.
    Featured Skill Slack
    Salesforce
    RingCentral Glip
    BigCommerce
    Dropshipping
    Kustomer
    Customer Support
    Administrative Support
    Email Communication
    Ticketing System
    Customer Service
    Phone Support
    Online Chat Support
    Zendesk
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    Hey there! I am a passionate Customer Support Specialist with over two years of hands-on experience in delivering exceptional service. My expertise spans a wide array of crucial tasks including, handling inquiries about products and services, managing payments, processing refunds, resolving issues, troubleshooting technical concerns, addressing customer feedback, and maintaining meticulous data entry. I'm a quick learner with a keen eye for detail, and I approach each customer interaction with empathy, a positive attitude, and self-motivation. I thrive on challenges and eagerly embrace opportunities for skill development. Let's talk soon!
    Featured Skill Slack
    Help Scout
    Stripe
    Zendesk
    Email Etiquette
    Administrative Support
    Email Support
    Product Knowledge
    Customer Satisfaction
    Customer Experience
    Google Search
    Customer Service
    Online Chat Support
    Time Management
    Email Communication
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    Hello Everyone! I am 20 years old and a native English speaker. I believe I would be an asset to any business willing to hire me. I have a plethora of skills which include: great leadership ability, very articulate when it comes to writing, exemplary interpersonal skills, the superb ability to adapt, critical thinking, and I am a very creative individual. In addition to that, I have experience in accounting and working as a legal administrative assistant. In summation, I am an investment worth making. In light of this, with the utmost respect, please take some time and check out the rest of my profile.
    Featured Skill Slack
    Accounts Receivable
    Accounting Principles & Practices
    Accounting
    Intuit QuickBooks
    Customer Service
    Bank Reconciliation
    Accounting Basics
    Shopify
    Interpersonal Skills
    Customer Support
    Bookkeeping
    Email Support
    Social Media Marketing
    Time Management
    Data Entry
    Microsoft Excel
  • $13 hourly
    • 5.0/5
    • (5 jobs)
    You are not here by chance! If you are looking for someone who will provide you with exceptional service, then you have come to the right person! I am here to provide you with an outstanding customer service experience. Empathy, persuasiveness, politeness and great rapport building are what have helped me to deliver great client experience. I have demonstrated these skills plus more as a Customer Service Rep, Sales Rep, Telemarketer, Recruiter, Appointment Setter and Virtual Assistant. My attention to detail and idea-generation skills have helped me become vital to many organizations. I am a critical thinker who knows how to keep things organized and make work easier for the company. I have great interpersonal, technical and problem-solving skills. I work well with others and I also do great work independently. I have experience with software tools such as: CRM (Oracle) MyCSP Avaya Vicidial RingCentral Slack Calendy Computer Skills with Microsoft Office/Google Suite (Word, Excel & PowerPoint) and basic knowledge in HTML and CSS. I have experience working with different social media platforms, live chat, telemarketing experience and proofreading/essay writing skills with mostly APA referencing.
    Featured Skill Slack
    Online Chat Support
    Interpersonal Skills
    Customer Satisfaction
    Customer Support
    Appointment Setting
    CRM Software
    Email Support
    Recruiting
    Administrative Support
    Sales
    Data Entry
    Customer Service
    Inbound Marketing
  • $12 hourly
    • 4.7/5
    • (5 jobs)
    You can expect a result driven, time focused and operational efficiency guy to provide solutions with my virtual service. There is no middle grounds to the service I offer, you either accept quality or look elsewhere. With almost a decade of experience in customer service industry and a recently obtained bachelor's degree you would only be taking a risk to not include me in your workforce. I can assure you that I'm goal oriented, tech savvy and a team player with value of continued success to my employer. I have an excellent track record using: Salesforce Zendesk Slack Google docs/ Microsoft Words Google sheets/Microsoft excel Calendly Dropbox and Google drive
    Featured Skill Slack
    WordPress
    Outbound Call
    Inbound Inquiry
    File Maintenance
    Google Workspace
    Google Sheets
    Virtual Assistance
    Communications
    File Management
    Data Entry
    Google Slides
    Microsoft Excel
    Real Estate
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    * Adaptable goal-focused professional with 7+ years of experience and proven knowledge of Sales Processes, Problem-solving, Customer Satisfaction, and Service Delivery * Worked in an operational environment, meeting SLAs, generating and filing reports, and Portfolio management * Experience with working in JIRA and the handling of bug reports: collecting details, reproducing and reporting to the engineering team * Handled tickets in Intercom and Zendesk * Experience using Slack, Microsoft Teams, Microsoft ASD, OCP CRM, Google Suite * Proficient in a wide range of applications including MS Word, Excel, and PowerPoint
    Featured Skill Slack
    Sales
    Customer Service
    Portfolio Management
    Customer Satisfaction
    Cold Calling
    Customer Relationship Management
    Google Workspace
    Presentations
    Relationship Management
    Microsoft Windows
    Intercom
    Team Management
    Zendesk
    Jira
  • $10 hourly
    • 4.7/5
    • (2 jobs)
    Good day, I am an experienced Client Success Manager, Operations Coordinator, Customer Service Representative, Relationship Coach, and Recruiter. I have 8 years of customer service experience in Chat, Email, phone, and face-to-face support. Among other things, I am competent in SEO, Google PPC, Thinkific, WordPress, ECommerce, recruiting, transcription, and technical and blog writing. Being very committed, I aim to be consistently efficient and adaptable and will make a consistent effort to contribute to the accomplishments of this business. I look forward to hearing from you. Sincerely, Shanalese Lindo
    Featured Skill Slack
    Recruiting
    Zendesk
    Ontraport
    Google Workspace
    Customer Service
    Shopify Templates
    Airtable
    Shopify
    Writing
    WordPress
    Camtasia
    Asana
    SEO Backlinking
  • $5 hourly
    • 4.7/5
    • (13 jobs)
    I have over 7 years experience in sales, cold calling, credit repair, real estate, human resource management, customer support, administrative assistance, sales, appointment setting, email, and chat handling with over four years of professional experience in various industries.
    Featured Skill Slack
    Technical Support
    Credit Repair
    B2B Lead Generation
    Administrative Support
    Outbound Sales
    Google Docs
    Cold Calling
    Microsoft Word
    Data Entry
    Customer Service
    Lead Generation
    Phone Communication
    Zoho CRM
    Zendesk
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Dedicated and adaptable professional with a strong background in communication, customer service, and technical proficiency. Passionate about facilitating growth through skill enhancement. Seeking to leverage expertise to empower individuals in mastering their roles more effectively. Committed to fostering a collaborative learning environment and driving continuous professional development.
    Featured Skill Slack
    Customer Support
    Online Chat Support
    Email Support
    Airtable
    Organizational Structure
    Phone Communication
    Zendesk
    Microsoft Office
    Google Docs
    Administrative Support
    Technical Support
    Routing
    Problem Resolution
    Data Entry
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    Hello, I'm Dedria, a highly experienced customer service professional with over 10 years of expertise across diverse industries. My experience ranges from handling complex customer inquiries to managing teams and driving operational efficiency. I have a proven track record of delivering top-tier customer service, resolving issues promptly, and fostering strong relationships with clients. Throughout my career, I have held various roles in customer service, team management, and leadership. I have supervised teams of up to 14 CSRs, provided coaching, and implemented internal initiatives to enhance performance. I am well-versed in handling high-volume customer interactions, leading teams toward success, and improving customer satisfaction through quality service. I excel in project management, team supervision, and performance optimization. I am proficient in using various platforms, including CRM systems, and possess excellent communication and leadership skills. My goal is to leverage my knowledge and experience to help businesses achieve exceptional customer service results. I am eager to learn, adapt, and embrace the diverse cultures and experiences of people from various ethnic backgrounds. I have been a Customer Care Representative for companies like Delta Airline, Match.com, Crunch Gym, AT&T, and Ergeon Inc. Services I Offer: Team Management: I can manage a team of up to 15 members. Coordinate team activities, and supported initiatives aimed at improving performance and quality. Conduct coaching, performance management, and upskilling sessions. Customer Support: I can handle inquiries, resolve issues, and ensure your customers have a positive experience, which translates into brand loyalty. Email Management: I maintain organized inboxes, promptly respond to emails, and can draft professional, customer-friendly responses. Administrative Tasks: My skills encompass data entry, research, and document preparation, all executed with precision and attention to detail. Appointment Scheduling: I can manage your calendar efficiently, ensuring meetings, appointments, and deadlines are met without a hitch. Social Media Management: Need help with your online presence? I can assist with social media updates, engagement, and content scheduling to enhance your brand's reach. Why Choose Me: Reliability: I'm known for being dependable and consistent. You can trust that tasks will be completed accurately and on time, every time. Empathy: I understand the importance of empathetic customer interactions. I handle every customer query with care and understanding. Adaptability: I'm not afraid to take on new challenges. I adapt quickly to changing circumstances and requirements, making me an asset in dynamic environments. Professionalism: With a professional demeanor and strong work ethics, I maintain a high standard of conduct in all interactions. **NO SALES ROLES** **NO LEAD GENERATING ROLES**
    Featured Skill Slack
    Email Support
    Talkdesk
    Google Sheets
    Google Workspace
    Google Docs
    Project Management
    Technical Support
    Pipedrive
    Front
    Social Media Management
    Customer Support
    Customer Service
    Online Chat Support
  • $16 hourly
    • 4.9/5
    • (52 jobs)
    Well-traveled Top Rated Plus talent with over 12 years of remote customer service experience and 7 years in social media for SaaS clients such as Audible.com, Bonsai, MM4, Lumen5, and Upwork. Throughout my career, I have covered B2B, B2C, and B2G via chat, email, phone, and of course social media using applications such as Crisp, CSC, Intercom, Lithium, Sprinklr, TweetDeck, and Zendesk. Other productivity applications I have experience with include Asana, Baremetrics, Google Workspace, Mixpanel, Notion, Slack, Stripe, and Jira. Notably, I am no stranger to environments where lots of resources are at stake because while working for MM4 I successfully managed projects for some of their very high-value clients located in North America, Europe, and Asia. While on social media, I've moderated channels such as Facebook, Instagram, YouTube, X (Twitter), and LinkedIn for Upwork which has a global following of over 4 million. Reliability and availability are major factors to be considered when hiring a remote-based worker and because of this, I made some strategic investments to bolster my reliability. I have up to 48 hours of backup electricity, multiple laptops, backup internet connections including mobile hotspots on different networks, and the ability to quickly switch locations via my car. If you think my expertise matches the needs of your project, you can feel free to reach out to me here on Upwork.
    Featured Skill Slack
    SaaS
    Mixpanel
    Notion
    Jira
    Social Media Management
    Phone Support
    Tech & IT
    Intercom
    Zendesk
    Email Support
    Technical Support
    Online Chat Support
    Customer Support
    Customer Service
  • $25 hourly
    • 5.0/5
    • (8 jobs)
    I am a hardworking, intelligent, goal-oriented person who is full of initiative and great at clearly following instructions. I've worked with social app, Yubo as the sole team member collecting customer feedback and replying to public reviews on Apple and Google playstore through Zendesk and the Apple console. I was also tasked with replying to twitter DMs, Public replies and general email inquiries. I've also worked with a few marketing companies that focuses on helping female entrepreneurs with marketing their products via Instagram and Facebook. I design graphics for carousels, single posts, reels and stories. I am also a very strong communicator in the DMs and comments, community engagement is one of my strong skills. I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. As a Social media manager, I have been able to gain skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy and calmness. I believe that with my experiences and skills, I will be an effective part of your team and will fully familiarize myself with the product in order to provide the best possible support to customers. Send me a message and let's chat today!
    Featured Skill Slack
    Virtual Assistance
    Aircall
    Ticketing System
    Answered Ticket
    Interpersonal Skills
    Gorgias
    Customer Satisfaction
    Customer Service
    Graphic Design
    Community Engagement
    Email Support
    Zendesk
    Social Media Management
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    High-performing professional with 4 years of experience delivering high-impact work in operations and training development. Skilled in developing strong internal and external relationships to facilitate the collaborative achievement of high-priority goals. Confident in my ability to thrive in a fast-paced setting and leverage skills in process development, project management, operations management (HR management: KPI Development, HR policy creation, Employee action plan, Recruiting), customer escalations, training development, Quality Analysis, Social Media Content Creation, Email and Live Chat management, SOP documentation, Excel, G-Sheets, Phone. My collective skills will enable you to leverage team success. Committed to lifelong learning and going the extra mile to contribute to facilitating continuous improvement. My skill set encompasses: - Team management and supervision - Administrative work - Recruitment - Virtual assistance - Appointment setting - Sales and telemarketing - Dropshipping - Customer service support - Email support and transcription - Data entry -Project Management -Quality Assurance -Analytical Skills -Lead Automation
    Featured Skill Slack
    Quality Assurance
    Employee Training
    Recruiting
    Project Management
    Analytics
    Customer Retention Strategy
    Cross Functional Team Leadership
    Email Communication
    Dropshipping
    Google Docs
    Shopify
    Intercom
    Zendesk
    Call Center Management
  • $18 hourly
    • 4.4/5
    • (14 jobs)
    My journey started out as a Customer Service Representative locally since 2009, working with Fortune 500 companies with superb customer service and always willing to help customers resolve their queries with great retention skills. Over the years I have grown into other positions as a Telemarketer, Business and Sales Development Representative, Appointment Setter, Cold/Warm Caller and Lead Generator. With this wealth of experience gained, it has highlighted one of my strongest attribute, that of being able to transition into any position required of me in my skilled areas with professionalism, knowledge and experience. I would love the opportunity in adding value to your company, attaining its goals and retaining the legacy of your brand.
    Featured Skill Slack
    Customer Service
    Sales Development
    Cold Calling
    Business Development
    Lead Generation
    Google Docs
    Data Entry
    Microsoft Excel
    Customer Support
    HubSpot
    Email Support
    Order Processing
    English
    Zendesk
  • $5 hourly
    • 4.4/5
    • (3 jobs)
    • I am enthusiastic, have a lot of patience, easy to learn, people person, dedicated, and determined. • Good communication skills, technical support expert, Instagram marketing, Zendesk expert, Google doc expert, Administrator, knowledgeable at SQL, Windows server, and office 365. •Certified in Microsft word, excel, PowerPoint, spreadsheet, and database. Certificate in Supervisory Management.
    Featured Skill Slack
    ClickUp
    Supervision
    Administrative Support
    Microsoft Server
    Citrix
    Technical Support
    Telegram
    Customer Support
    Zendesk
    Online Chat Support
  • $16 hourly
    • 4.3/5
    • (5 jobs)
    I am an experienced customer support personnel with five years of active experience in the call center industry, as well as other administrative VA work. My experience ranges from email handling, inbound and outbound calls, live chat as well as scheduling. I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and have great time management and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high quality, fast and accurate services
    Featured Skill Slack
    Adobe Acrobat
    Microsoft Office
    Data Entry
    Communications
    Technical Support
    Customer Service
    Multitasking
    Helpdesk
    Discord
    Email Support
    Zendesk
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    Profile Personable Customer Service /Sales specialist offering over three years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success,Also competent in navigating software such as slack ,zendesk,CRM,D.A.R.T,Vmware.
    Featured Skill Slack
    Phone Communication
    Customer Relationship Management
    Customer Service
    Technical Support
    VMWare
    Time Management
    CRM Software
    Office Administration
    Cisco
    Zendesk
  • $20 hourly
    • 3.0/5
    • (2 jobs)
    As a Language, Literature, and Literacy major, I possess advanced proficiency in the Microsoft Office Suite, including Excel, Word, and PowerPoint. My communication skills, both written and verbal, are exemplary, enabling effective collaboration with team members. Additionally, I excel in multitasking and project management, owing to my strong analytical skills and exceptional organizational abilities. My tenure as a Customer Service Representative has honed my communication prowess and underscored the significance of delivering exceptional customer service. In sum, my diverse skill set and experiences render me well-equipped for a range of roles.
    Featured Skill Slack
    HubSpot
    Zendesk
    CRM Software
    Customer Service
    Microsoft Word
    Microsoft Office
    Education
    Microsoft Excel
  • $8 hourly
    • 5.0/5
    • (1 job)
    I am an honest, trustworthy and reliable individual to work with who is willing to work hard and make time go the extra mile to ensure that the job is done. I am self motivated, a team player, determined to complete my set goals or assigned tasks. I will ensure maximum professionalism while carrying out my daily task. I will help to maximize the growth, business production level and attract new and interesting clients to the company. Experience: Cargo and Reservation Customer Service Representative, Contact Centre Professional / Collections, Sales and Cold Calling. Objective: To be an integral part of an organization that will develop my Skills and qualify me to train and to achieve the goals set out by the organization. Computer Skills: Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Access, Microsoft Publisher, Windows XP/ Vista, Internet/email and very swift with the computer overall. Certificate: Reservation Sales Core, Customer Communication Skills and Front Office/Receptionist Hobbies: I enjoy listening to Music, Browsing the Internet and Watching Movies.
    Featured Skill Slack
    CMS Made Simple
    Microsoft Word
    Internet Operating System
    Dialpad
    Email
    Debt Collection
    Computer Hardware Installation
    Customer Service
    Computer Skills
    Zendesk
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