Providing the best Customer Service experience that one has to offer!🏆
With over eleven (11) years of experience working with different organizations, I have garnered the necessary skills needed to impress your clients and leave them with a memorable experience!
What do I bring to the table?
✔️Excellent Written and Verbal Skills
✔️Effective Communication and Problem-Solving Skills
✔️Analytical and Critical Thinker
✔️Fast Learner and Open-Minded
✔️50+wpm Typing Speed
✔️Google Suite and Microsoft Office Suite Expertise
✔️Team Player and Team Builder
✔️Experience with Live Chat, Inbound Telemarketer, Email Management
✔️Experience with Social Media Sites (Facebook, Instagram, TikTok, LinkedIn)
✔️Experience with Teams, Slack, Google Meet, and Zoom
✔️Experience with CRMs (Zendesk, Gorgias, Salesforce)
✔️Experience with Shopify, GoHighLevel, and Hubspot
✔️Background in eCommerce, Online Notarization, Airbnb/Property Management, Recruitment and Sales
Property Management
Customer Service
Email Support
Online Chat Support
Customer Support
Technical Support
Virtual Assistance
Sales
Telemarketing
Email Communication
Data Entry
Administrative Support
Light Project Management
Zendesk
Ticketing System
Latoya B.
Manchester, Jamaica
$15/hr
5.0
10 jobs
Top Rated Plus Virtual Assistant with a 100% Job Success Score and experience in property management, customer support, virtual assistant, data entry, and administrative support. I help businesses stay organized, manage tenant communications, coordinate maintenance requests, and keep daily operations running smoothly.
✔ Property Management Support
✔ Customer Service (Email & Chat)
✔ Data Entry & Record Keeping
✔ Vendor & Maintenance Coordination
✔ Administrative Support
✔ Reliable Communication & Attention to Detail
I am dependable, proactive, and committed to delivering high-quality work on time. If you’re looking for a Virtual Assistant who can make your workload lighter and help your business run efficiently, I’d love to help.
Property Management
Buildium
Customer Service
Phone Support
Data Entry
Office Administration
Typing
Email Management
Customer Support
Judene G.
Spanish Town, Jamaica
$5/hr
5.0
1 jobs
I’m an experienced administrative professional, virtual assistant, and typist with strong listening skills and a typing speed of 50 words per minute. Here’s what I offer:
- Typing and Transcription: Accurate and efficient typing for documents, reports, and transcriptions, ensuring precision and clarity.
- Collections & Invoicing: Track and follow up on client payments, prepare reports, and manage billing processes.
- Virtual Assistance: Manage emails, phone calls, and appointment scheduling efficiently.
Document Preparation: Prepare contracts, invoices, and financial reports.
- Property Management: Handled guest inquiries, bookings, and communications for short-term rentals.
I’m detail-oriented, tech-savvy, and ready to support clients in remote or freelance roles.
Virtual Assistance
Data Entry
PDF Conversion
Product Review
Product Testing
Picture Upload
Appointment Scheduling
Email Management
Email Communication
Expense Reporting
Typing
Product Demonstration
Russell A.
Kingston, Jamaica
$10/hr
4.7
35 jobs
I have a BBA in Human Resource Management and Finance and Banking but I have worked mainly in Customer Service and Administration for over 10 years and consider myself an expert in resolving basic and complex problems that customers have, within the parameters of what the company I work for will allow. I am also an expert at customer retention, especially when dealing with irate customers. The key though is to go above and beyond for your customer which allows me 99.9% of the time to retain their business. In the past I worked at Accent Marketing which is a company based in Jeffersonville, Indiana and had a location in Jamaica where I currently reside. I am also a website designer who builds websites through WordPress, Wix and Square Space. I am a focused individual who has achieved all I have set out to do so far but I have much further to go. I will never stop my quest to achieve the best because then I will have to settle for less..
My Skills:
* Inbound/Outbound Phone Support
* Email Handling
* Chat Support and Ticket Handling
* Back Office Support
* Social Media Support
* Talkdesk knowledge
* Onboarding new hires
* Typing Skills 52 wpm
* Website Designer/Builder (WordPress/Editor X/Square Space)
Customer Service
Order Tracking
Social Media Management
Online Chat Support
Email Support
Typing
Technical Support
Microsoft Office
Answered Ticket
Customer Support Plugin
Inventory Management
Helpdesk
Email Communication
Web Development
Kenric G.
Ocho Rios, Jamaica
$10/hr
4.0
8 jobs
Hello and good day, welcome with warm greetings! Being a vital member of any marketing and sales team is what I do best. Getting consistent results with high sales turnover is what makes me an asset. I am here to provide you with cost effective quality work that's above standard. I value information and knowledge which is the backbone to enlightenment. I have extensive experience in marketing/sales and public relations which entails a lot of communication and interactions via telephone, email and/or social media. I've drafted and edited sales and follow up scripts for marketing teams I've managed for overseas clients. Lead generation, drafting/editing contracts for business agreements (services rendered) between client and vendor and closing sales at a high turnover rate. In the BPO sector (call center), I've successfully managed an Amazon KFB (Key for Business) account on behalf of Industry Solutions (IT company) for installations of the free security entry system for the Amazon drivers.
I was the manager and team leader of the account with Industry Solutions who is subcontracted by Amazon to install their free service, Key for Business (KFB) which is a key fob entry system for the drivers to gain access to the building and track packages delivered. With our CRM system, we contacted property managers via phone call and/or email to explain the technical aspects, features and benefits of the service. Get written approval (E-signature) for Amazon to install the free key fob entry system at the access point. Once approved, we use our CRM system to set up appointments with Industry Solution technicians to install key fob devices at the entry points of residential complexes (apartments, condominiums, etc.). We also do follow up calls to inquire about the progress of the system and if there are any concerns or issues, we communicate with Amazon, property manager and technician to deliver superb customer service to alleviate the problem. To see more details of my marketing/sakes experience, read my attached resume for additional information which includes a lot more experience in lead generation and sales turnover in different industries like insurance and credit repair.
I also understand the value of teamwork and affiliating yourself with like minds to accomplish a common goal. I love to read a variety of books and enjoy observing life directly and vigorously through our stories, beliefs, lives, perceptions and perspectives. Getting incentives to do what I love and enjoy is even more enticing (Icing on the cake to be exact!). I will be honored if I can become a part of your team, granted your permission. Your acceptance of my proposal will be greatly appreciated, thank You!
Social Media Marketing
Lead Generation
Public Relations
Affiliate Marketing
Web Design
Call Center Management
English
Business Writing
General Transcription
Social Media Management
Communications
Desktop Application
Sales
Social Media Marketing Strategy
Trevaughna B.
St. Catherine, Jamaica
$25/hr
4.6
3 jobs
Hi
I am currently living in Jamaica. I have knowledge of construction and have completed the real estate salman course which allows me to buy, sell, rent, and lease. I am looking to gain experience in this area along with property management. I have been also playing around with interior design for some years now, but haven't made that big step to go into the world and try....maybe one of these days. I have also done data entry and promotional sales in the past.
I've always been a creative; drawing, painting, crafts etc. I've found an amazing knack for graphic design.
I will create anything from;
Social Media Posts | Blogging | Marketing Materials | Event Invitations | Social Media and Email Headers.
If I'm offering a service you're interested in feel free to contact me. I look forward to working with you.
Trevaughna
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