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Rating is 4.6 out of 5.
4.6/5
based on 321 client reviews
  • $80 hourly
    Are you a busy entrepreneur or small business owner struggling to keep up with the daily operations of your business? Do you need someone to focus on organization and details, so you don’t have to? Let me help you grow and manage your dream business! My name is Molly, and I am an Online Business Manager, helping business owners reach their business goals and scale their businesses, with Tech, Operations, Administration, and Project Management. I am a self-motivated professional with a passion for helping others and improving processes for greater efficiency and effectiveness. Have you ever wished you could clone yourself, so one of you could run the day-to-day back-end of your business and one of you could focus on strategy and big business decisions only YOU can make? That’s where I can help! As your OBM, my goal is to get to know your business as well as you do, so I can identify areas of improvement and increase efficiency over the whole. Let me manage your tech, operations, team, projects, automations, and systems so you can focus on the most important things. Let’s jump on a discovery call today to see if we’re a great fit! Here's how I can help you: TECH: - Mapping out a tech strategy to help you reach your business goals - Researching and implementing tech systems you’ve been wanting to use - Custom-building tech tools for your business - Enhancing tech tools you’re already using - Creating in-depth video walkthroughs and guides on how to use your tech platforms OPERATIONS: - Identifying areas for improvement and create solutions to optimize operations and workflow - Implementing automations and ensuring all systems are streamlined and working together - Writing, maintaining, and overseeing SOPs (Standard Operating Procedures) - Optimizing client experience and onboarding processes ADMINISTRATION: - Team management and delegation - Monitoring and analyzing metrics PROJECT MANAGEMENT - Planning, managing, and overseeing projects to move your business forward - Building-out and maintaining a PMS (Project Management System) for each project - Taking projects off your plate so you can focus on more important (and more fun) tasks that only you can do Here are my core strengths: - Working virtually/remotely - Managing multiple projects - Attention to detail and organizing - Troubleshooting and problem-solving - Excellent written and oral communication - Proactive and dependable - Confidentiality and discretion with private information I have over 9 years of experience in administration and business management. I adapt quickly to new and changing technology, and my experience includes: Remote Collaboration Tools: ​Zoom, Slack, Trello, LastPass, 1Password, Loom, Uberconference/Dialpad Meetings Document Software: ​Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Drive (Docs, Sheets, Slides, Calendar, Admin) CMS/CRM: Dubsado, Copper Project Management: Asana, ClickUp Website: WordPress, Wix Email Marketing: MailChimp, ConvertKit, Klaviyo Additional: Canva, Calendly, Expensify, YouTube I look forward to helping you reach your business goals and scale your business!
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    Team Management
    Asana
    Google Workspace
    Slack
    Task Coordination
    Business Consulting
    Project Management
    Automation
    Business Management
    Business Process Management
    Business Strategy
    Business Operations
    Process Documentation
    Process Improvement
    File Management
  • $59 hourly
    You are Founder and CEO of growing business or start up. Your revenue is growing, your team is growing. You are work hard for your business but feel that things goes out of control and it takes almost all your time to fix it and put order on place. Operational routine is consuming all your time and you less and less generating new ideas and business opportunities... I'm here to help you with that! Take over routine and operational responsibilities from your shoulders and let you do what you doing best, generates ideas and business opportunities. The rest you can rely on me. Who I am? Experienced business operations/project and financial manager. Over 12 years in top management position in LafargeHolcim Group, number one enterprise in building industry. Since 2017 working as freelancer for worldwide clients and projects. Experience in Projects and Operations management for: IT startups. E-commerce. Renewable energy. Resource recovery. Skills in creation business model, development and start up. Team creation. Efficient management practice. Crisis management skills. Experience in market entry strategy, partnership negotiations, government relations. Budgeting, Forecast, Mid-Term plans projection, P&L responsibility, Capex management, Cost control and cost optimization, Treasure and accounting team management. Looking forward to be useful for you. Remain for your service. Sincerely yours Vasilii
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    Business Operations
    Agile Project Management
    Project Management
    Six Sigma
    Project Management Professional
    Google Workspace
    Business Plan
    Staffing Needs
    Light Project Management
    Business Development
    Business Consulting
    Financial Management
    Business Coaching
    Business Management
    Project Accounting
  • $120 hourly
    Top 1% Expert-Vetted Upwork freelancer with deep experience delivering high quality, on-time work. Results-oriented consultant with more than 20 years’ experience in project management, grant and proposal writing, and business management. Experience spans the corporate, nonprofit, and government sectors where I’ve managed many high profile and complex projects, leading cross-functional teams to produce high-quality deliverables, on-time, and on-budget. I’ve made substantive contributions to business development activities that resulted in more than $100 million total contract value in health information technology, health and human services, and cybersecurity contracts. I have a master’s degree in public health from the University of Minnesota and am passionate about helping people live healthier lives. Clients describe me as someone who is conscientious and organized. I like to make sure the details are correct. I bring high-energy and enthusiasm to my work. This is a partial list of what I bring to the table: • Skilled leader of people and projects. • Consistently execute high-quality and on-time deliverables. • Collaborative – well respected by clients and colleagues. • Incredibly organized. • An amazing attention to detail. • A skilled project manager. • Resourceful. • Integrity. Let’s meet to discuss how I can help you achieve your business goals.
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    Project Proposal
    Project Management
    Public Health
    Business Analysis
    Technical Writing
    Nonprofit
    Government Procurement
    Grant Proposal
    Health & Wellness
    Government & Public Sector
    Research & Strategy
    Proposal Writing
    Grant Research & Prospect List
    Grant Writing
  • $80 hourly
    ** Business Operations Specialist ** I am a versatile professional offering comprehensive business operations solutions to elevate your organization's performance. With expertise in Online Business Management, Project Management, and Solution Consulting, I provide tailored support to help you achieve your goals and streamline operations. ** Online Business Management ** Delivering operational and strategic support to optimize your online business. Expertise in project management, system implementation, and financial management. Utilizing a range of tools for efficient collaboration, project tracking, and financial control. Focused on saving time, increasing efficiency, and ensuring scalability as your business grows. Project Management: Utilizing tools such as Clickup, Asana, Trello, Jira, and Monday.com for streamlined project tracking and collaboration. Financial Management: Employing tools like QuickBooks, Xero, and FreshBooks for meticulous budgeting and financial control. Collaboration: Leveraging communication tools such as Slack, Microsoft Teams, and Google Chat for efficient team communication. ** Project Management ** Specializing in project management across technical, digital, and business domains. Utilizing Agile methodologies and PMO best practices for efficient project execution. Overseeing project planning, development, and execution aligned with business objectives. Emphasizing stakeholder management, collaboration, and delivering successful project outcomes. Agile Tools: Applying Agile methodologies with tools like Jira, Trello, and Wrike for dynamic project management. Work Management: Utilizing platforms like Coda, Notion, and Clickup for comprehensive work management and collaboration. Integration: Seamlessly integrating applications through tools like Zapier and Make (formerly Integromat) for enhanced efficiency. ** Solution Consulting (No-Code, Process Automation, SaaS) ** Providing strategic solutions in no-code development, process automation, and SaaS cloud implementation. Building strong client relationships, ensuring streamlined operations, and offering technology consulting. Expertise in custom software development, data integration, and enhancing customer engagement. Tailoring solutions to meet unique business needs for maximum efficiency and scalability. As your Business Operations Specialist, I bring a holistic approach to enhance overall efficiency, productivity, and success across various facets of your organization. No-Code Development: Mastering tools like Smartsuite, Airtable, Make, and Zapier for tailored no-code solutions. Cloud Services: Implementing cloud services with tools like Google Drive, Dropbox, and Onedrive for scalable and integrated processes. Project Management: Employing Gantt chart tools like Airtable, Smartsuite, and Clickup for effective project planning and execution. Virtual Assistant Business Efficiency Strategic Support Remote Team Coordination Digital Customer Experiences Data-Driven Insights Stakeholder Management No-Code Solutions SaaS Cloud Implementation Custom Software Development Scalability Business Growth Workflow Management Process Optimization Business Systems Financial Decision Making Stakeholder Collaboration Client-Centric Initiatives Technology Solutions Business Objectives Project Success Productivity Software Tailored Solutions Client Portals Technology Consulting Rapid Iteration Data Integration Project Outcomes Operational Support Streamlined Operations Online Project Management Business Process Optimization Digital Operations Management Business Potential Project Planning Project Execution Business Goals Budget Tracking Presentation-Making Tools Client Relations Gantt Chart Tools Issue Tracking Office Management Communication Tools Project Success Results-Driven Outcomes Boosting Productivity User Experiences Comprehensive Oversight Project Efficiency Business Success Technology Integration Online Presence Collaboration Tools
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    Customer Engagement
    Project Scheduling
    SaaS
    Implementation
    Salesforce
    Business Services
    Information Technology Operations
    Project Management Professional
    Airtable
    Smartsheet
    Business Management
    Digital Project Management
    Microsoft Excel
    Asana
  • $35 hourly
    Overview: Top Rated Plus professional on Upwork with over 19 years of experience in Operations and Project Management, proudly holding an EF SET English Level C2 (PROFICIENT) certification. Known for flawless project delivery and maintaining a 100% job success rate across diverse industries. I excel in leadership, team management, and agile methodologies, offering a unique blend of skills to drive operational excellence and project success. Key Skills: Leadership and Team Management: Effective collaboration and team leadership in call centers, transportation, online retail, and software domains. Operations Management: Strategic decision-making, process improvements, and data-driven approaches for optimal performance. Project Management: Certified ScrumMaster leading successful projects in software domains, including feature enhancements, performance optimization, and more. Agile Methodologies: Proven expertise in implementing agile methodologies (Scrum) for seamless software project delivery. Why Choose Me: Proven Excellence: Top Rated Plus with a 100% job success rate, consistently exceeding client expectations. Dual Proficiency: A unique combination of Operations and Project Management skills for holistic project success. Adaptive Expertise: Comprehensive understanding of diverse project dynamics, tailoring approaches to specific project requirements. Let's Discuss How I Can Help: Whether you need an Operations Manager driving efficiency or a Project Manager ensuring agile success in software projects, let's connect. My combined expertise is ready to contribute to your project's success.
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    Analytics Dashboard
    Agile Software Development
    Performance Management
    Quality Control
    Scheduling
    Team Management
    Entrepreneurship
    Customer Service
    Operations Analytics
    Business Operations
    Staff Recruitment & Management
    Scrum
    Project Management
  • $25 hourly
    I'M THE SILENT BUSINESS PARTNER WHO WILL HANDLE ALL YOUR ADMINISTRATIVE WORK WHILE YOU GO HAVE FUN GROWING YOUR BUSINESS! Are you an entrepreneur who would rather focus on "The Big Picture" to run your fast-growing business? Let me take the load of daily administrative work and repetitive tasks off your plate so you can increase your productivity and concentrate more on the things that only you can do! After several years of working as an Executive Assistant in various industries from retail to the diplomatic sector, I started my own business as a Virtual Assistant in oDesk (now Upwork) in 2010. Since then, I have been supporting entrepreneurs succeed in their small to medium-sized businesses by running their office remotely. In 2014, oDesk recognized my impeccable work and consistent 5-star rating by granting me a 'Top Rated' status as a Virtual Assistant with 100% job success rate. Services I provide for my clients include but not limited to: - Recruitment and team management - Designing and implementing SOPs - Practo Ray training and management - Email management - Time management/ Appointment scheduling (business, social, travel) - File management through Dropbox, Google sheets, etc. - Blog management - Comprehensive research - Transcription, documentation, report preparation So when should we start building your business together?
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    Proofreading
    Recruiting
    Administrative Support
    Business Management
    Candidate Interviewing
    Google Spreadsheets API
    Internet Recruiting
    Personal Administration
    Microsoft Excel
    File Management
    Data Entry
  • $10 hourly
    Top Rated! 100% Job Completion I'm a BPO Operations Manager with experience in running Operations, Recruitment, and Marketing. I help businesses scale and streamline their operations.
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    LinkedIn Recruiting
    IT Recruiting
    Management Skills
    Order Fulfillment
    Administrative Support
    Phone Communication
    Shopify
    Recruiting
    Boolean Search
    Candidate Sourcing
    Email Support
    Order Processing
  • $69 hourly
    Entrepreneur, leader and coach with over 20 years of experience in business I offer tailored solutions and support clients to reach their desired goals. My "superpower" is the passion I put in everything I do, making me a valuable and dependable business partner for all my clients. Throughout my career, I have specialized in operations and project management, human resources, building strategy, leading large teams and achieving goals alongside them. I am a certified trainer and coach who enjoys working with people and I pride myself on the ability to motivate them. When I am not online, I organize offline soft-skills pieces of training and workshops as well as offer management consultancy to companies. I have made the transition from corporate to freelancing/ entrepreneurship to be able to achieve work-life balance and choose to work only with projects I believe in. If you are looking for someone creative, dependable and focused on delivering results, to complete your request, you just found them. I am looking forward to delivering the best solution for you!
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    Recruiting
    Business Coaching
    Personal Development
    Project Management
    Human Resource Management
    Management Skills
    Business Management
    Business Operations
    Corporate Strategy
  • $10 hourly
    ✔TOP RATED PLUS Freelancer ✔100% Job Success ✔️8000+ Hours on Upwork Hi, Are you tired of getting low sales, high ACoS, and the issues that are troubling you in your Amazon business? No worries! I am here to diagnose the issues that are troubling you and help you to generate good sales with lower ACoS. I'm an expert in boosting sales and improving conversion by doing PPC, fully optimizing, and enhancing your product listings. An Amazon PPC or Product Targeting campaign can be a very effective tool. Let me show you how to boost your sales with an effective advertising campaign. With my decade of experience selling on Amazon coupled with the knowledge I've gained from helping many sellers, I'm confident we can come up with a strategy that's right for your business. I can provide professional assistance with the following tasks: ✔️ Reduce ACoS, Improve Sales & Ranking ✔️ Amazon Sponsored Ads, PPC Creation ✔️ PPC Campaign Optimization & Management ✔️ Keyword Research & Ranking ✔️ Audit Current PPC Campaigns ✔️ Amazon Listing SEO/Copywriting ✔️ Best Listing Optimization Service ✔️ Complete Amazon Store Setup ✔️ Complete A-Z FBA Product Launch ✔️ Amazon Listing Single/Variation ✔️ FBA Shipping Plan Creation ✔️ Amazon FBA Product Research ✔️ Amazon A+ Content (EBC) Creation ✔️ Listing Detail Page Retail Readiness ✔️ Customer Service (Reviews and Feedback) I'm also familiar in other eCommerce markets like eBay, Walmart, Etsy, Shopify, and Poshmark, etc. I can also provide services for these marketplaces like listing, listing optimization, SEO, Customer Services, Order Processing and complete store management. My passion is to help you succeed and provide value to my clients. I am excited to learn more about your business and provide value where needed! Looking forward to working with you!
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    Walmart.com
    Shopify
    Amazon Web Services
    Amazon FBA
    PPC Campaign Setup & Management
    Amazon Listing Optimization
    eBay Listing
    Copywriting
    Amazon PPC
    Amazon Seller Central
    Amazon Workspace Administration
    Etsy Listing
    Search Engine Optimization
    SEO Keyword Research
  • $100 hourly
    **Please know that my clientele space is limited and I only take on a select amount of clients to provide each client with the best experience. Please book a consultation so I can properly help you and scope out the project/needs properly! If you don't see a time that works, please reach out I can work around your needs :)** Looking for someone dedicated, hard working, detail oriented and organized? Or someone to help you grow your business? I’m your person! 100% job success rate - dedicated and ready to help! Currently managing over 40M+ in revenue across multiple clients, with 90% opperating with an Omni-Channel approach. I currently work with executives at a Fortune 500 company in sales/strategy and successfully own and operate two businesses, one specifically geared towards helping small e-commerce companies manage, strategize and grow. Whether it be Shopify, ebay, Etsy, Amazon, Poshmark or your own stand alone business, I can help you dial in on what you need to do to grow or simply manage your business. I am trained in various platforms, including the below; - Shopify (Building Shopify, fufilling orders, listing product, SEO, Optimization etc.) - eBay - PoshMark - Mercari - Etsy - Vendoo & List Perfectly - DOMO - Sales Force - Social Media Strategy & Marketing - Instagram, FaceBook, Pinterest And various other platforms such as microsfot excel/word, google drive, microsoft teams, adobe docusign, Adobe PDF Editor, Project Management and PM platforms and photo editing. My biggest goal is to help free up your time so you can focus on other areas of your business. I also help strategize and develop growth plans as I have over 10 years of experience in the E-Commerce B2C world and over 8 years in the corporate business B2B world. I'm your one stop shop with an immense amount of experience and success, with quick turn arounds, quick communication between my clients and their customers and attentive to your businesses needs. I look forward to working with you and your team. Please reach out for any questions.
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    Amazon FBA
    Business Management
    eBay
    Web Design
    Shopify
    eBay Marketing
    Form Completion
    Product Listings
    Manage eBay Site
    Ecommerce Website
    Content Writing
    Virtual Assistance
    Ecommerce
    eBay Listing
    Shopify SEO
  • $15 hourly
    ★ 𝐀𝐦𝐚𝐳𝐨𝐧 𝐞𝐁𝐚𝐲 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 𝐄𝐭𝐬𝐲 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐄𝐱𝐩𝐞𝐫𝐭 ★ 5+ Years’ Experience ★ 5 Star Feedback ★ Availability 40-50 hrs./week ★ 100% Job Success on Upwork ★ PPC campaigns Setup and Optimization Expert - Targeted ACOS under 20% - Increase Organic Ranking & Sales Hello and Welcome to my Upwork Profile. MUHAMMAD WAQAS here! Low Sales... ➽ Getting low Traffic & Irrelevant Clicks... ➽ Having High ACOS %...➽ PPC Bleeding ... 🤝 Welcome... You have reached the exact Door, where you will find a Guaranteed Solution to all issues with Proven Track Records. I'm an expert on managing eCommerce on various platforms, Specially on ► eBay ► Amazon ► Walmart ► Etsy ► Shopify, and many other Web Stores. I do help with starting a new eCommerce business from A-Z. If you have business ideas, I could assist you to set up and run successfully. I have the ability to plan and execute projects without direct supervision after instructions are given. Making use of the most Innovative procedures, Right Techniques and Creativity will enhance the maximization of sales of products. ♦♦ 𝐀𝐌𝐀𝐙𝐎𝐍 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 ♦♦ ★ Amazon FBA – Private Label & Wholesale ★ Amazon Product Research & Sourcing ★ Amazon Brand Approval for Wholesale ★ Amazon Listings/ Flat file & Optimization SEO ★ Amazon listings Variation/Single (Parent-Child) ★ A+ Content / EBC (Enhanced Brand Content) ★ Amazon Brand Registry for PL ★ Amazon Price Match, Deals, Promotions, Coupons, and Lightning Deals ★ ASIN Reinstatement/ Restoration ★ Amazon PPC Marketing / Amazon PPC Ads ★ Amazon Bulk Operations, PPC campaigns Setup from Scratch, and Management/Optimization ★ UPC, EAN, GTIN Exemption ★ Amazon Buyer Account Tax Exemption ★ Amazon Inventory Management ★ Amazon FBA Shipping Plan ★ Amazon Customer Service ♦♦ 𝐓𝐨𝐨𝐥𝐬 ♦♦ ➽ Helium 10 | Jungle Scout | Viral launch ➽ Merchant Words | Keepa | Profit Wolf ➽ Market intelligence | AMZ Analyzer | AMZ Scout ➽ ZIK Analytics | Title Builder ♦♦ 𝐖𝐀𝐋𝐌𝐀𝐑𝐓 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 ♦♦ ★ Product Listing Creation & Optimization ★ Detail Page Writing & Image Editing ★ Inventory Management ★ Order Management ★ Flat File Bulk Listings ★ Walmart Advertising Management (Walmart PPC Campaigns) ♦♦ eBay 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 ♦♦ ► eBay Store Management. ► eBay Listings Creation & Optimization SEO ► eBay Listing with Multiple Variations ► eBay Listing Template Info Graphics ► eBay Promotions ► Expert in eBay inventory ► eBay Customer Service ► eBay Dropshipping A-Z 𝐂𝐨𝐦𝐢𝐧𝐠 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫 𝐢𝐬 𝐚 𝐁𝐄𝐆𝐈𝐍𝐈𝐍𝐆 𝐊𝐞𝐞𝐩𝐢𝐧𝐠 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫 𝐢𝐬 𝐏𝐑𝐎𝐆𝐑𝐄𝐒𝐒 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫 𝐢𝐬 𝐚 𝐒𝐔𝐂𝐂𝐄𝐒𝐒 Thank you!
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Etsy Listing
    Copywriting
    Amazon Listing Optimization
    Amazon FBA
    Amazon PPC
    eBay Listing
    PPC Campaign Setup & Management
    Amazon Seller Central
    Inventory Management
    Pay Per Click Advertising
    Product Research
    SEO Keyword Research
    Content SEO
    On-Page SEO
  • $495 hourly
    IF YOU'D LIKE TO WATCH THE UPWORK WEBINAR I DID ON BUSINESS ORGANIZATIONS -- ADD THIS TO UPWORK.COM IN THE ADDRESS BAR: community/events/upwork-live-tips-and-tricks-for-starting-a-business-in-the-us. I am an attorney and accountant, and was a professor of finance and law at the University of Southern California where I taught business law, real estate and accounting. I have saved clients millions of dollars through insight and experience in negotiating and drafting contracts and a thorough understanding of accounting; and how the legal and financial elements affect one another. If you're considering starting your own business or you have started your own business you may find the book "You Want To Be An Entrepreneur" extremely useful. Search for that title on Amazon or see my portfolio below. I am considered an expert in licensing/franchising and brand management, and am one of the most experienced executives in the hospitality/entertainment fields. I have been an owner, operator, executive and consultant with more than 20 years in product and brand licensing for such world-famous entities as the Rolling Stones, Playboy, Warner Bros. and Penthouse. Additional info on LinkedIn.
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    Trademark
    Mergers & Acquisitions
    Post-Merger Integration
    Due Diligence
    International Taxation
    Corporate Law
    Business Plan
    Contract Drafting
    Licensing
    Brand Licensing
    Contract Law
    Legal Consulting
    Intellectual Property Law
    Financial Projection
  • $20 hourly
    Highly motivated digital marketer with proven experience in Social Media Management, organization, and execution of digital campaigns, event management, e-mail marketing, sales banners, business cards, logos, Instagram posts / animated, Facebook campaigns. Creating and maintaining web pages with integrated online stores or rental properties with the right and winning SEO. Previous experience in running digital channels and campaigns for hospitality, short-term rental, and local businesses. I am eager to expand my knowledge on a daily basis. Do you need help with some interesting projects? I'm here to help you launch it or bring it to a new level. Apart from these, specialized in the following areas: 1. Virtual Assistant 2. Short and long term rental 3. Customer Service Support 4. Data Entry 5. Data Conversion (PDF to Excel, JPEG, XML, etc) 6. Content Writing, Ghostwriting, Articles, Technical Writing 7. Web Scraping and Research 8. Word Press 9. Canva creations 10. Integrations of rental properties from multiply sites into one system Managed over 300 listings over the course of 5 years and I managed all inquires, guest communication from potential guests, and write reviews after they end their stay with us. I can also update weekly pricing and optimize listings. Also managed boat rental/ cruise tours across various platforms included but were not limited to creating and managing listings. Expert in Software and websites like: Airbnb HomeAway/VRBO Booking.com/Extranet Expedia/Expedia Central Stripe Payments Quickbooks Hostway Asana Trello Properly YourPorter TurnoverBNB Guesty Excel and Microsoft Office Samboat GetMyBoat TripAdvisor Nautal ClickandBoat WordPress Pipedrive Base Front Notion Vacation Rental/ Booking manager tasks: - Partner Client Phone handling - Creating invoices on Quickbooks and Payments on Stripe - Backend Website Management - Answering Vacation Rental Inquiries from guests with In a 1/2 hr frame - Coordinating with the cleaners - Daily Extension Up-Sells for guests who are staying - Check-in / Check-out messages - Resolving guest issues - Creating Templates on different platforms for a pre-recorded response for generic inquiries - Hostfully Guestbook creation and management - Detailed Information about the YourPorter software and full handling - Marketing on social media My 20 years journey includes handling the following Support jobs: * Booking/reservations manager VA for short& long term rentals * VA / Administrative assistant * Help Desk/Ticket Support * Live Chat Support * Email Support * Inbound Phone Support * Outbound Phone Support * Daily news reporter on the field * Administrative assistant/ Client specialist to Medical Director in the USA at Aetna US Health Care insurance company (worked on-site, Atlanta- GA full-time employee) * F&B manager at Sheraton Hotel Atlanta (worked on-site, passed numerous training on CS) * Administrative assistant/ translator in Montenegro for CEDEM who's CEO is current Minister of Foreign Affairs of Montenegro * Executive Office administrator/support to the legal team at Humanitarian Law Center from Belgrade (Serbia) at the Podgorica field office engaged in documenting war crimes (gathering information, searching for details, documenting all finding, police torture, gathering reports and sending in the main office for future publications). I have worked for clients from different countries and still going with a positive job success ratio. Communication is my passion and I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. -I can resolve customer complaints via email, chat, or social media. -Greet customers warmly -Sell products and services. -Utilize computer technology to handle high customer complaint volumes. -Work with the customer service manager to ensure proper customer service is being delivered. I am a full-time freelancer and can work in the EU, UK, or US business hours. I am flexible, responsible, able to work without supervision as long as I get clear instructions. I do not accept and apply to jobs that I know are beyond my competence and proficiency.
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    Customer Service
    Hospitality & Tourism
    Virtual Assistance
    Personal Administration
    Property Management
    Phone Support
    Online Chat Support
    Email Support
    Airtable
    Digital Marketing
    Real Estate
    WordPress
    Microsoft Excel
  • $525 hourly
    I have been practicing law for 40 years and hold an MBA. I created six companies, currently act as outside counsel to many clients, and have been an advisor to over 2,500 startups and early-stage entrepreneurs. Please look at my reviews; you will see almost exclusively 5-stars going back four years. I specialize in: General Business Law: -Contract Law -Corporate Formation -Corporate Transparency Act (CTA) and Beneficial Ownership Information Reporting filings -Employment, Independent Contractor Law and Agreements -Intellectual Property: Licensing, Copyright, Trademark -International Law -Regulatory -Blockchain, NFT, Cryptocurrency -Web Operator Disclosures (TOS/T&C, PP, GDPR) Securities and Finance: -Asset Purchase Agreements -Subscription and Stock Purchase Agreements -Startup Financing -Fundraising -Private Placement Memorandum -Regulations A+, Reg D (506b & 506c), Reg S, Reg CF -Cap Tables I welcome further discussion of your needs. Richard Nacht, Esq.
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    Intellectual Property Law
    Security Token
    Securities Law
    Legal Consulting
    Legal Writing
    Legal Assistance
    SEC Regulation
    Entrepreneurship
    Blockchain, NFT & Cryptocurrency
    Terms & Conditions
    Startup Consulting
    Contract Law
    Legal Entity Structuring
    Legal
    Contract Drafting
  • $30 hourly
    ⭐️⭐️⭐️TOP RATED PLUS FREELANCER⭐️⭐️⭐️ Your one-stop-shop for China sourcing services and professional 3PL fulfillment service for cross border e-commerce retailers. 11years sourcing experience; 3 years e-commerce drop shipping fulfillment experience. I am a sourcing agent And dropshipping fulfillment agent in Shanghai with over 11 years sourcing experiences.I can serve as your China Buying Office.13 years export sourcing experiences. I have worked for hundreds of customers, and I sourced thousands of products, and I developed over 10,000 suppliers’ network. Meanwhile, I have QC partners in major industrial cities of China, and I can provide all associating services but not limited to: label design, package customization, logistics forwarder, product photographs, etc. I can provide A-Z customized sourcing services. I have my own warehoues for dropshipping fulfillment service. 10,000 orders daily fulfillment capacity. Fast handling capacity: ERP software integrates with customer’s e-commerce store and obtains express tracking automatically without need of CSV. My warehouse ensures 24 hours processing time and 10,000 orders daily fulfillment capacity. I am dedicated to help small&medium overseas e-commerce companies sourcing from China. I take care of everything including: ✅Product Sourcing ✅Factory Auditing ✅Price Negotiation ✅Order Processing ✅Quality Control ✅Logistics ✅After Sale Service ✅China Sourcing Agent ✅Dropshipping ✅Amazon FBA sourcing ✅Alibaba sourcing ✅1688 sourcing ✅Drop Shipping ✅3PL Warehouse ✅Fulfillment ✅Shopify sourcing ✅Dropshipping agent ✅AliExpress sourcing agent
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Logistics Management
    Transportation & Warehousing
    Alibaba Sourcing
    ERP Software
    Supply Chain Management
    Sourcing
    Order Processing
    Business Management
    Amazon FBA
    Dropshipping
  • $25 hourly
    Hi, I'm Huang. Refuse any form of self-marketing,The what me you see is the what real me I've got over 7 years of experience in product sourcing, procurement and cross-border shipping. I can provide you with exceptional service for your project by your deadline, with perfect communication along the way. I pride myself on my communication. I'm always there for my clients 24/7, and will make sure that you can contact me at any time. I can start working immediately, so please send me a message and we can get started! Thank you.
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    SolidWorks
    Product Development
    1688.com
    Alibaba Sourcing
    Business Management
    Supplier Search
    Product Research
    Textile
    Procurement
    Sourcing
    Chinese to English Translation
    Freight Forwarding
    Quality Control
    Chinese
  • $20 hourly
    Distinguish Profile My name is Shahbaz Sharif s/o Sharif Ahmed. I did PhD (Business Management) from Universiti Utara Malaysia and M. PHIL form University of Veterinary & Animal Sciences, Lahore, Pakistan. I have good commands on Research Writing, methodology writing and academic work. I have attended 32 national and international conferences and presented research papers and received certificates and awards. I know most useable quantitative and qualitative data analysis tools and have good command on them. * I obtained (A) grade in thesis course work. * I have 31 publications in Scopus, WOS (SSCI & ESCI)Q 1, Q2, Q3, and HEC X and W categories. * I have conducted training on Smart PLS e.g. Multigroup analysis (MGA), Structural equation Modeling (SEM) using 1st, 2nd, and 3rd order measurement models/Higher order measurement models * I have conducted trainings on MPLUS, and SPSS as well. I am also a trainer of NVIVO AND Quirkos Qualitative tools; SPSS, SMART PLS-SEM, MINITAB, R & R studio, ATLAS, REVIEWS, PYTHON statistical tools and Endnote/Mandelay referencing tools in social sciences
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Proofreading
    Microsoft Word
    Quantitative Research
    Structural Analysis
    Qualitative Research
    Research Proposals
    Business Research
    Research Methods
    Business Management
    NVivo
    Data Analysis
    Minitab
    Research Papers
    Scientific Writing
  • $60 hourly
    A physician, manager and chemist with twenty four years of experience in medicine, new business development, market analysis, sales, organic synthesis, solvent design, organometallic synthesis and catalysis, designing oil and gas drilling products, technical service and cleaning product formulation. Major strengths include: • Initiating and sustaining new business ventures and relationships • Creating products and services which solve customer problems • Providing effective leadership to a national chemical sales team • Managing distributor relationships • Advising customers implementing new formulations • Enhancing customer plant performance • Organic and organometallic chemical synthesis • Optimizing catalyst performance • Design of novel solvents compliant with environmental regulations
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    Business Development
    Science & Medicine
    Scientific & Technical Services
    Cosmetics
    Research Papers
    Nutrition
    Business Coaching
    Organic Chemistry
    Academic Writing
    Chemistry
    Business Writing
    Biology
    Business Management
  • $50 hourly
    Compliance and Privacy Specialist with a Bachelors of Science in Healthcare Compliance and Regulations. Experienced in: - Developing comprehensive risk assessments for your organization to manage FWA, HIPAA Compliance, Organizational Compliance, etc - Technical writing including writing specific policies and procedures; fitting your organization into regulatory requirements - Performing audits on your organization to ensure you are ready to go up against Federal and State regulatory bodies and ensure compliance - Creating specific compliance educational tools for your organization - HR Employee handbook creation
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    Content Writing
    English
    Risk Analysis
    Legal Consulting
    Financial Audit
    Microsoft Project
    Academic Research
    Healthcare
    Law
    Regulatory Compliance
    Candidate Interviewing
    Compliance
    Business Management
    Risk Assessment
    HIPAA
  • $65 hourly
    A start-up and SME business and technology advisor specializing in: ✔fundraising ✔mentoring and coaching founders ✔business plans ✔financial modelling ✔investor pitch ✔pitching simulations I can advise you end-to-end. I have been there as 3x founder. The first startup failed, the second is generating a profit and the third is brewing. I also have a strong corporate background so I am combining the best of both worlds. ABOUT ME An experienced entrepreneur and senior strategic expert with 15 years of commercial experience. Previous leadership roles at GE and FundedByMe (crowdfunding platform). Start-up Mentor at Surrey University. In the past 2-3 years, I have advised over 200 start-ups globally – from the idea stage down to Series B, C and so on. I am an all-around player helping startups and SME’s from multiple angles including business, commercialization and technology. For early-stage start-ups, I help them with: 1. Getting the basics right 2. Design lean and agile MVPs and processes 3. Funding preparation (e.g., business plan, financial modelling, investor pitches, etc.) 4. "Go to" Market & Monetization Strategy 5. Connect them with the right people or companies (e.g., pilots, synergies, partnerships, etc.) For more mature start-ups I help with the following: 1. Pitching simulations 2. Creating or proofreading their business plans, financials and decks 3. Design, Execute and Run scaling up strategies 4. Set up PMO capability 5. Funding
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Funding Needs Assessment
    Elevator Pitch
    Tech & IT
    Strategy
    Financial Modeling
    Investment Strategy
    Company Valuation
    Business Planning & Strategy
    Startup Consulting
    Private Equity
    Investment Preparation
    Startup Company
    Crowdfunding
    Business Plan
  • $75 hourly
    Are you an e-commerce or service business owner who needs a U.S.-based accounting specialist in QuickBooks Online? Are you looking for someone that is an excellent communicator, takes the time to understand YOUR business and can assist you with a project or ongoing services? Whether you need accounting clean up, accounting setup, reconciliations or financial statement delivery for tax time, I am here and ready to help you! Work with me and never get behind again! It is easy to work with me! Simply visit my website at simplifiedpartners.com and go to the Contact me page and fill out the form and I will respond to you within 2 hours (unless after 5:00pm central). Or, contact me here via Upwork messages. We will setup a free 15-minute Discovery Call to chat more about your needs. I can help get your finances organized so you can see a clear and accurate picture of your business finances, then let's schedule a consult! Whether you choose to work with me ongoing or for a one-time project, I will work hard to ensure your numbers are accurate and will help you understand more about your business than ever before. I am a bookkeeper and financial and business consultant for e-commerce businesses. Not only do I have experience in bookkeeping, I also have attained 15+ years experience in business strategy, finance and operations. I help you get your financials organized and then work with you to determine ways to become and stay more profitable. I strive to ensure my clients have clean and accurate financials so they have a clear picture of their business health. I can also help you identify areas in your business where expenses can be reduced and efficiencies can be gained. My uniqueness is firstly the time and dedication I give to each of my clients. I take the time to know you, your business, your accomplishments and struggles. Secondly, my unique experience in the areas of business operations, strategy and finance allows me to help the client take a thorough look at all areas of their business and determine what areas need improvement to reach their goals. I have worked across a wide range of industries including healthcare, medical device manufacturing, e-commerce, mitigation services and IT. I wish you much success with your projects! I would be thrilled to help you and your team should we be a good fit. Let me know if you have any questions and when you would like to discuss our next steps. Warmly, Leslie (Maria) Weaver
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Tax Preparation
    Research & Strategy
    Executive Coaching
    Six Sigma
    Financial Analysis
    Business Strategy
    Finance & Accounting
    Lean Consulting
    Financial Planning
    Strategic Plan
    Business Management
    Bookkeeping
    Payroll Accounting
    Accounting Basics
  • $30 hourly
    Please allow this letter to serve as an inquiry for the available project you want to accomplish. My experience as a CEO, project manager, start-up owner, and research analyst make me confident of being the perfect candidate to help you achieve your project goals. I have managed to establish a track record of earning over $100,000 in Upwork in less than three years, have a 100% job success rating and achieve TOP RATED status for over three years, all of which is a testament to high client satisfaction. I have acquired an MSc. in Business Management degree from the renowned university “The University of Sheffield.” Furthermore, I have a Bachelor of Science degree from Rochester Institute of Technology in Applied Arts and Science (concentrations in Business Management, Economics, and Statistics). For the past two years, I have worked as a CEO for a solutions company called Primetime Solutions LLC, and I have managed a team of 40 people. I also worked as the COO for an online US company that helped people acquire business funding. If given the opportunity, I am eager to discuss my potential contribution to your growing business. -------------------------------------------------------------------------------------------------------------- The primary services that I offer are as follows: 1) Business Management (Leading and managing online platform projects) 2) Operations (Analyze and improve organizational processes, efficiency, quality and productivity) 3) Human Resources (defining/designing work, planning, staffing, and employee evaluation) 4) Financial and Managerial Accounting with a focus on helping companies make better decisions 5) Market Research and Analysis
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Market Research
    Business Management
    Business Intelligence
    Business Consulting
    Account Management
    Business Development
    Project Management
    Business Operations
    Business Analysis
    Business Plan
  • $40 hourly
    Dynamic, analytical, and solution-oriented Senior & Executive-Level Business Manager with an extensive track record of fostering organizational success through effective management of diverse business operations. With over 15 years of leadership experience, my expertise spans strategic planning, finance, marketing, sales, and project management. I thrive in high-pressure environments, delivering outstanding results by aligning business processes with corporate objectives. Key Offerings: -Strategic Business Planning: Crafting strategic plans that serve as a roadmap for business growth and operational efficiency. -Financial Acumen: Overseeing financial operations, including budgeting, forecasting, and financial reporting to drive financial health and accountability. -Marketing and Sales Strategies: Developing and implementing innovative marketing and sales strategies that enhance market presence and drive revenue growth. -Operational Streamlining: Refining operational processes through lean management principles to deliver cost-effective, high-quality product and service offerings. -Team Leadership and Development: Fostering a culture of high performance through skilled team management, coaching, and professional development. -Project Management Excellence: Leading cross-functional projects from concept through to execution, ensuring timely delivery within scope and budget. -Customer Relationship Management: Maintaining strong customer relations and ensuring client satisfaction through exemplary service delivery and responsiveness. -Data-Driven Decision Making: Utilizing analytical tools and metrics to inform strategic decisions and monitor business health. Why Work with Me? -Comprehensive understanding of various business functions allows for a holistic approach to management and problem-solving. -Proven ability to develop high-performing teams and cultivate an environment conducive to continuous improvement. -Aptitude for balancing strategic, big-picture thinking with minute attention to operational details. -Exceptional communication skills, facilitating effective stakeholder engagement and collaborative partnerships. -Agile and adaptable, capable of pivoting strategies in response to market trends and organizational needs. Let’s connect to explore how my business management expertise can be the catalyst for your company’s next phase of success and innovation.
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    Management Consulting
    Strategy
    Business Operations
    Organizational Design & Effectiveness
    Communications
    Business Management
    Human Resource Management
    Process Architecture
    Program Management
    Shopify
    Administrative Support
    Project Management
    Management Skills
    Microsoft Word
  • $25 hourly
    A creative thinker with experience of managing a digital company, I know every aspect of a business and can be an invaluable asset to small and mid-sized companies. I am interested in long-term, challenging job roles that would stretch my logical and creative thinking. Fast growing companies generating up to $100K p /m but facing challenges in organizing and structuring the backend of their businesses to take more clients will be ideal for me to work for. Rather than stretching myself too thin and disappointing a large number of clients, it’s far better for me to work with fewer clients to ensure quality and focus. MY SKILLS INCLUDE: Strategy Planning: - Crafting a business strategy - Setting and prioritizing goals - Determining KPIs at organizational level - Extending strategic goals to departments and teams - Crafting operational goals - Documenting a business's intended direction - Splitting up operational goals into weekly to-dos and putting them on Asana Project Management: - Defining the scope and budget of the projects - Defining end goals - Identifying success metrics - Creating and monitoring campaigns - Setting up a project management tool - crafting templates, custom fields and dependencies - Building cross-functional workflows and automating them - Creating project timelines and assigning tasks to team members - Monitoring campaigns and setting new standards Hiring (both locally and internationally): - Identifying hiring needs - Creating job descriptions - Posting and promoting job openings - Screening candidates - Conducting interviews - Recruiting and onboarding Creating business processes (SOPs): - Structuring a workflow overview - Breaking the high-level steps down into smaller items - Meticulously describe each small step using images and videos to explain everything - Testing processes making edits to anything that needs to be clarified - Automating steps when necessary - Training employees on them Team Management - Setting up control mechanisms to monitor employees - Establishing behavior KPIs - Creating performance reports to keep employees accountable - Coaching when necessary Account Management: - Managing projects including hands – on implementation and coordination of deliverables to ensure projects move forward in a smooth and efficient manner - Communicating with clients and maintaining healthy relationship with them seeking to understand their needs, goals and feedback - Managing clients’ expectations and giving them a full-scale education when necessary MY KEY COMPETENCIES: - planning and organizing - problem-solving - delegating - attention to detail - strong verbal and written communication skills - confidentiality TOOLS I AM FAMILIAR WITH: Ninety.io (EOS specific platform) Monday (project management tool) Trello (project management tool) Asana (project management tool) HelpScout (CCM software) ScheduleOnce (scheduling software) Calendly (scheduling software) Sweet Process (process management tool) Kajabi (course management platform) WordPress (CMS) FlowChat (social CRM) Canva (design tool) Hootsuite (social scheduling tool) Active Campaign (marketing automation and CRM) Microsoft Office and Google Workspace Meta ads manager LinkedIn ads manager Google ads manager Google Analytics (GA4) Ahrefs LinkedIn Sales Navigator (LinkedIn lead generation tool)
    vsuc_fltilesrefresh_TrophyIcon Hedge Fund Management
    Asana
    Operational Planning
    Sales Operations
    System Automation
    Business Planning & Strategy
    KPI Metric Development
    Process Design
    Process Documentation
    Customer Relationship Management
    Team Management
    Business Operations
    Project Management
    Organizational Design & Effectiveness
    Budget Management
    Marketing Operations & Workflow
  • $50 hourly
    Hello, I'm Naomi and I have 7+ years of Real-World Real Estate & Project Mgt. experience. I help service providers & small businesses, streamline & manage project work flows to make sure their clients are happy and deliverables are in on time via Asana project mgt. software. Has Covid changed the way you work? Let me know if you can relate. Your team is now working from home and there is a lack of organization, workflow and communication. Documents, media, tasks and more are carried in email inboxes with no where to store or manage them. You have no system in place where all project members can communicate about tasks, give important tasks updates while uploading important resources. Now, clients are frustrated as there is a delay in deliverables, a delay in response from the team and or they want to be able to follow the processes that will make their project successful. The crazy things is that you have an AMAZING team and you have the services that people NEED. Communication is key and Customer focus is my thing. You want to GROW your business and take on more clients, but you can't do that until everyone is on the same page and organized- and this is where come in to HELP. I've helped teams/individuals in a variety of industries, providing services to: -Set-up Asana software to meet company needs & train - Coordinate construction tasks & vendors for construction renovations - Monitor Project progress and create timelines for high-profile business owners to ensure project completion by deadline date - Generate leads via Facebook ads & manage sales funnel - Set-up & host Zoom webinars for large congregations - Project Manage Specialty Projects {​ Email Campaigns, Blog Writing, PPC, SEO) - Manage on-going SOPs - Manage real estate software & transactions for high profile REALTORS & more My TOP skills are listed below but not limited to: -Asana Project Management Software - Dubsado - Honey Book - Calendly Scheduler - Zoom Conference - Certified in Procore (Construction Mgt. Software) - Computer proficiency in G- Suite MS Office (Outlook, Word, Excel and PowerPoint presentations) - Project Scheduling - Active Campaign - Facebook Lead Gen for service providers - Real Estate software (top producer, yardi, AppFolio,Certified in Procore, CINC, SkySlope, & dotloop I'm versatile & results-driven. Let's have a chat to see how I can help you streamline the processes that bring in the profits & keep your clients happy. I hope to hear from you soon
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    Project Scheduling
    Zapier
    CRM Software
    Digital Marketing
    Implementation
    Employee Training
    Process Improvement
    Dubsado
    Business Management
    Leadership Development
    Process Development
    Asana
    Microsoft Office
  • $150 hourly
    MBA qualified Business Management consultant / Start Up specialist, with 18 years of successful experience in: ICO projects, Cryptocurrency, Blockchain, Business management, Strategy management, Digital Marketing, Project Management, and Branding with 9000 plus hours of experience. Asad has been a startup specialist with 130 U.S & European startups with successful results and rapid growth. His top startups and business clients are @eHUub, @EmmaMason, @MylegacyNation, @CreUnite, @fUBI, @ParamountBusinessCoach, @CCFL, @ChargCoin, @Medvice @flugy, @NFTmall.io, @yucreat.org, @whalemaker.org, @timeDAO.io, @Resource etc Asad has been successful due to his creativity, motivational management approach, decision making, and out of the Box thinking, which helps in brand building and team management. He has managed the projects and team and played a vital role in selecting team professionals who can work and perform efficiently. Either strategy advice or marketing plan, Asad is always there to help the business owner to understand and choose the correct path. Asad has also played his role in ICO / Cryptocurrency management as ICO advisor & ICO director by analyzing the success of Crypto projects and ICO analysis. Contact Asad Zeeshan for best business management, marketing, digital marketing, startup development, blockchain Cryptocurrency, ICO solutions.
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    Paid Media
    Press Release
    Media Relations
    Digital Marketing Strategy
    Business Coaching
    ICO Marketing
    Business Management
    Brand Management
    Social Media Marketing
    Cryptocurrency
    Marketing Strategy
    Business Analysis
  • $56 hourly
    So you have found me, huh? 🤔 Here is how I can help you: ✅Project planning and setup in ClickUp, Monday.com, Notion, Jira, Asana, Hubspot ✅Operations management, Workflow and process design, creation and integration of SOPs ✅Product Requirements Documents (PRD), Business Requirements Documents (BRD) user stories ✅Project evaluation, estimation, workflow creation and Sprint setup ✅Ongoing team coordination, time management ✅Task distribution, evaluation, productivity calculation ✅Team onboarding and training ✅Reporting Why should you consider my candidacy? ✔️7+ Years work experience in management positions ✔️100 + size international team management experience ✔️77 + successful projects completed in IT ✔️Deep understanding of Scrum Framework and practices ✔️Jira, Asana, Hubspot, Trello, ClickUp, BaseCamp and other management framework proficiency ✔️Productivity, Proficiency, Strict Time Management ✔️Flexible availability Thanks for coming this far exploring my profile 😎👌 First of all, management is my passion, and whoever tells you that management is boring and managers are the enemies of employees, don't believe them. I love taking complicated projects and get maximum out of team, at the same time providing fun and satisfaction to all stakeholders of the process. My passion towards management combined with problem-solving mindset, excellent communication abilities and military organizational skills have helped me setup and manage different projects through all my career. I have worked in both small and big teams in local companies, as well as managed international teams remotely through several time zones. For any more questions or personal revelations just shoot me a message, I am always ready to help a prospective project! #clickup #monday.com #notion #businessconsultant #businessoperations #business #consultant #businessadvisor #projectmanagement #taskmanagement #asana #hubspot #businessops #businessoperationsmanager #productivity #efficiency #optimization #itprojectmanagement #itprojectmanager
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    Management Skills
    Operations Management Software
    Business Management
    Business Operations
    ClickUp
    Notion
    Marketing Management
    Startup Consulting
    Agile Project Management
    Project Management
    Team Management
    Business Coaching
    Business Plan
    Product Management
    Management Consulting
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