Hire the Best Records Managers
in Jamaica

I help businesses run smoother, respond faster, and execute better. I don’t just complete tasks — I make sure things are organized, tracked, and finished with a high level of efficiency. Available for occasional travel to the U.S. for onboarding, executive planning sessions, conferences, company retreats, client meetings, and/ or business meetings. With experience across operations, project coordination, events, and customer success, I act as the person who keeps everything moving. I’ve worked in fast-paced environments handling: Client Communication Scheduling, Coordination, & dispatch-style Workflows Customer Success & Issue Resolution Data Entry, Validation, and Quality control Marketing support and Content execution Event Planning and Coordination Supported sales processes and customer journeys This is not the full scope of the tools I have used, only the ones I have extensive experience and/ or training for: Zoho (CRM, Project, Forms & Analytics) Microsoft (Office, PowerPoint & Excel) Google (Doc, Drive, Sheets & Slides) Canva SalesForce Slack Monday. com Five9 Quo Avaya RingCentral

If you're looking for someone to manage your team or someone who loves creating systems, documenting processes, managing projects that's me. I've worked across several industries such as government contracting, ecommerce, coaching, consulting, and membership communities. I know how to own the back end of a business and keep things moving without being micromanaged. If you need someone reliable behind the scenes, send me a message. Let's talk.

I bring 8 years of experience in customer service, debt collections, real estate cold calling, sales, and administrative operations. I handle high volume phone, ticket, email, and live chat interactions across industries, including ecommerce, healthcare, and finance. I specialize in managing overdue accounts, resolving billing issues, reservations, answering service, lead follow up, and appointment setting. While professionally building positive customer relationships with strong communication, reliability, and problem solving skills, I thrive in fast paced independent environments and consistently meet performance and quality standards.

With over 14 years of online experience in administrative roles, including 13 years as an Administrative and Editorial Assistant at AllBusiness, I bring a proven track record of accuracy, efficiency, and reliability to your company. As a business administrative expert, I bring to your team: Strong written and verbal communication skills. A highly organized approach to all tasks. Efficient time management and prioritization. A detail-oriented, solution-focused mindset for assigned responsibilities. Expertise in managing team correspondence, emails, and digital records. Proficiency in Microsoft Word, Google Docs, and spreadsheet tools (Google Sheets/Excel). Workflow management in Content Management Systems (CMS). I quickly grasp new tasks and processes and am always eager to expand my skill-sets and knowledge base whenever the opportunity arises to add maximum value to my work. ​ I'm a stickler for meeting deadlines and producing the highest quality work possible. I am a team player and​ believe the best ​outcomes are achieved through collaboration. I look forward to working with you to build a brand that will outperform your competitors and be seen by your customers as the preferred choice in your industry. Thank you for taking the time to peruse my profile. Andre

Every leader needs someone they can trust with their time, priorities, and vision. I operate behind the scenes to make that trust tangible. With 7+ years of experience supporting C-level executives, founders, and global teams across the real estate, digital acquisitions, and consulting industries. I specialize in streamlining operations and managing complex projects with precision. Skills: • Project Management • Operations • Acquisitions • Creative Directing • Team, Client & Vendor Communication • Calendar & Inbox Management • Travel & Event Coordination • Social Media Management • File Management • Data Entry • Content Writing • Video Editing Favorite Tools: Google Workspace • Microsoft Suite • Asana • Trello • ClickUp • HubSpot • Shopify • Airtable Loom • ChatGPT • QuickBooks • DocuSign • Slack • Zoom • Meta Platforms • Canva • Adobe Photoshop • Filmora “I never dreamed about success. I worked for it.” - Estée Lauder If you’re looking for a reliable, resourceful, and proactive partner to keep your business running smoothly, let’s connect and discuss how I can help you focus on what matters most.

Over the past 6 years I’ve worked as a Customer Support Rep, Executive Assistant, Administrative Support professional, Shopify Website Manager, Social Media Manager, Real Estate Virtual Assistant, basically an all-rounder helping each business to stay organized while ensuring their operations and client communications run smoothly. I work with startups, CEOs & Founders by managing inboxes, reviewing documentation, communicating with clients, and keeping internal systems organized so workflow stays efficient and nothing slips through the cracks. What sets me apart is that YOU DO NOT NEED TO MOTIVATE ME! I am a self-starter, not only that I am honest, trustworthy and accountable, you can leave me to manage things and everything will be running smoothly. I’m always learning new things, so if you have a project that I’m not familiar with, you better believe I am going to research and become half an expert overnight. Below are projects I’ve managed and duties listed. Customer Support Specialist In this role, I support an emergency relief fund by onboarding applicants, reviewing documentation, and ensuring applications meet program requirements. Responsibilities include: • Evaluating grant applications and supporting documentation • Reviewing applicant information and making decisions based on eligibility criteria • Providing timely, professional email support to applicants requesting grants • Managing and organizing the Gmail inbox to ensure all inquiries are handled efficiently • Updating and maintaining Google Sheets as a CRM to track applicant information and status • Ensuring documentation is complete and compliant with program requirements • Learning and navigating the grant management platform to accurately support applicants • Keeping the entire workflow organized so applications move smoothly through the review process. Real Estate Intake Manager In this role, I managed communications with landowners responding to property offers and helped move deals forward from the initial inquiry stage through due diligence. Responsibilities included: • Handling landowner communications via phone, email, and virtual mailbox • Responding to inquiries and building trust with property sellers • Tracking conversations and deal progress within the CRM • Ordering and reviewing title reports and due diligence documents • Organizing deal files and documents in Google Drive • Maintaining accurate records and communication logs • Coordinating tasks to ensure deals progressed smoothly toward closing Executive Assistant (Startup) I provided direct executive support to leadership while helping maintain smooth internal operations. Responsibilities included: • Managing the general company inbox and drafting professional correspondence • Coordinating schedules and managing calendars • Preparing meeting materials, presentations, and documentation • Conducting research to support leadership decision-making • Communicating with accountants, designers, and legal counsel • Tracking operational tasks and ensuring priorities stayed organized Administrative Assistant & Transaction Coordinator In this role, I supported business owners by managing daily administrative operations and maintaining organized workflows for clients and internal teams. Responsibilities included: • Calendar management and appointment scheduling • Responding to leads and managing client communications • Maintaining and updating CRM databases • Data entry and database organization • File management and document organization • Supporting buyers, sellers, and internal teams with clear communication • Ensuring workflows remained structured and organized How I Can Support Your Business • Customer support and applicant support • Executive and administrative assistance • Inbox and email communication management • CRM management and database organization • Calendar management and scheduling • File and document organization • Workflow and operations support • Lead follow-up and client communication • Data entry, research, and reporting • Project coordination and workflow tracking Tools I Work With: • Google Workspace (Docs, Sheets, Drive, Gmail) • Airtable • Slack • Microsoft Teams • Lofty CRM • Simplifile • Monday. com • CRM and database systems If you're looking for someone dependable who can support your clients, keep your systems organized, and ensure your operations run smoothly, I’d love to help. Send me a message and let’s discuss how I can support your business.