I help remote teams in the U.S. Canada and Europe keep their operations organized, clients satisfied, and daily workflows running smoothly.
I am a bilingual English-Spanish Operations Coordinator with experience supporting service-based businesses, healthcare teams, and customer-facing operations. I specialize in scheduling, dispatch coordination, CRM management, client communication, follow-ups, and administrative workflows.
My focus is simple: reduce operational gaps, improve communication, and make sure every task moves forward.
What I can help you with:
✓ Operations Coordination & Dispatch Support
* Manage daily workflows and service requests
* Coordinate schedules, tasks, and priorities
* Communicate with teams, clients, and field staff
* Track job status and ensure timely follow-ups
* Maintain accurate operational records
✓ Scheduling & Customer Success
* Appointment scheduling and calendar management
* Customer communication via phone, email, and chat
* Client follow-ups and issue resolution
* Lead qualification and customer retention support
✓ CRM & Administrative Management
* Update CRM records and databases
* Maintain reports, spreadsheets, and documentation
* Organize workflows and improve processes
* Support invoicing and administrative tasks
Tools I work with:
* Jobber
* CallRail
* eClinicalWorks (ECW)
* Availity
* Service Autopilot
* Slack
* Google Workspace
* Microsoft Office
* Zoom
Why clients choose me:
✔ 1,600+ successful Upwork hours
✔ Top Rated freelancer with 100% Job Success Score
✔ Experience supporting U.S. and Canadian companies remotely
✔ Strong English and Spanish communication skills
✔ Detail-oriented, reliable, and proactive
I am available for long-term collaborations and can adapt quickly to new systems and processes.
Let’s improve your operations and customer experience.
Customer Service
Virtual Assistance
Transcript
Translation
Voice Acting
Voice Recording
Voice-Over
Phone Communication
Appointment Setting
Appointment Scheduling
English
Spanish
Healthcare
Sales
Call Center Management
Kelly S.
Calhoun, Georgia
$20/hr
4.3
13 jobs
Helping busy business owners stay organized, responsive, and focused on growth.
Hi! I'm Kelly, and I bring over 20 years of experience supporting businesses through customer service, executive assistance, administrative support, scheduling, operations, and client communication.
When you hire me, you're getting more than someone who completes tasks—you're getting a dependable partner who genuinely cares about helping your business run smoothly. I take pride in staying organized, communicating professionally, solving problems, and making sure clients receive exceptional service.
My experience includes:
• Executive & Virtual Assistance
• Customer Service (Phone, Email & Chat)
• Calendar & Inbox Management
• Appointment Setting & Scheduling
• CRM Management (Salesforce, Zendesk & more)
• Data Entry & Internet Research
• Administrative & Operations Support
• Dispatch & Project Coordination
• Microsoft Office & Google Workspace
• Social Media Support
I'm known for being dependable, detail-oriented, and easy to work with. I learn new systems quickly, communicate clearly, and take ownership of my work. Whether you need someone to manage your day-to-day operations, support your customers, or keep projects moving forward, I'm ready to help.
If you're looking for someone who is reliable, professional, and committed to helping your business succeed, I'd love the opportunity to work with you!
*Skills & Services*
Customer Support
Virtual Assistance
Dispatching & Scheduling
Administrative Support
Call Center Support
Data Entry
Email & Calendar Management
CRM & Ticketing Systems
Technical Troubleshooting
Project Coordination
Graphic Design Support
Communication & Problem Solving
I look forward to helping businesses grow by providing dependable support and strong customer service.
Virtual Assistance
Project Management
General Transcription
Microsoft Project
Data Entry
Scheduling & Assisting Chatbot
Appointment Setting
Appointment Scheduling
Zendesk
Dispatch Technologies Dispatch
CRM Software
IT Support
Office Administration
Call Center Management
Call Scheduling
Mo S.
Cairo, Egypt
$40/hr
4.8
135 jobs
Tired of unclear timelines, last-minute delays, or chasing subs for updates?
I help General Contractors, Developers, and PM Firms worldwide build crystal-clear construction schedules, track progress, and manage delays using Primavera P6, MS Project, Procore, and AI-enhanced project controls workflows.
I’m Mo, a Top Rated Construction Scheduler, Project Engineer, and Delay Analyst with 5+ years of experience supporting contractors across the U.S., Canada, U.K., Australia, and the MENA region.
I’m also highly AI-savvy and experienced in using tools like Claude, ChatGPT, and other AI-assisted workflows to streamline schedule reviews, reporting, document control, progress tracking, and project communication. My goal is not just to deliver traditional scheduling support, but to help construction teams work faster, stay organized, and make better decisions with smarter systems.
Whether you're building a multifamily development, commercial space, or infrastructure project, I help you stay in control with detailed baseline schedules, accurate progress tracking, smart reporting systems, and well-documented delay analysis when things shift.
⚫️ Construction Scheduling & Project Controls
- Baseline Schedules using Primavera P6, MS Project, and Asta
- WBS Structure, Logic, Dependencies, and Duration Analysis
- Cost & Resource Loading + Cash Flow Curves
- Critical Path Method, CPM Analysis
- Look-Ahead Schedules + Weekly/Monthly Updates
* Delay Analysis, EOT, and Time Impact Reports
- AI-assisted schedule reviews, progress summaries, and reporting workflows
Tools: Primavera P6, MS Project, Procore, Buildertrend, Asta, Excel, Claude, ChatGPT, and AI-assisted reporting tools
⚫️ Project Coordination & Management
- Centralized Communication Between Teams & Subs
- RFI, Submittals, Permits, and Change Order Tracking
- Procurement Flow & Buyouts Support
- Meetings, Dashboards, Issue Logs & Progress Reports
- AI-enhanced trackers, dashboards, and project documentation systems
⚫️ Estimating & Preconstruction Support
- Detailed Quantity Take-Offs for Civil, Framing, MEP, and Finishes
- General Conditions and Pricing Breakdowns
- Submittal Registers and BOQ Formatting
- AI-assisted document review, scope comparison, and quantity validation support
I’m PMP and PMI-SP certified, with hands-on experience as an Operations Manager in U.S.-based contracting environments. I understand how projects actually move from preconstruction through closeout, not just how to create a pretty schedule.
Clients hire me because I don’t just “deliver a schedule.” I build a system that keeps your team aligned, your client informed, and your project moving, with or without constant check-ins.
My approach combines real construction experience, strong project controls, and practical AI-enhanced workflows to help you save time, reduce confusion, improve reporting, and make better project decisions faster.
Let’s connect and align on your goals. I’d be happy to review your documents and propose a schedule plan tailored to your scope.
Project Management
Scheduling
Oracle Primavera
Primavera P6
Project Scheduling
Construction Management
Project Schedule & Milestones
Digital Project Management
Project Planning
Procore
Microsoft Project
Project Timelines
Gantt Chart
Market Planning
Buildertrend
Kareem M.
Giza, Egypt
$15/hr
5.0
17 jobs
Scheduler/Forensic Delay Analyst, with extensive experience in US based projects MTA, SCA, NYCHA, FDOT, NAVFAC and US Army Corps.
🏅PMI-SP
Provided Services:
🏗️Creating Baseline & Periodic Update schedules.
🏗️Conducting detailed delay analysis (EOT).
🏗️Prepare comprehensive reports on project progress
🏗️Resources Allocation, including manpower, equipment, and materials.
🏗️Cost loading & cash flow analysis for each project phase.
🏗️Coordination with various stakeholders.
🏗️Monitoring and tracking project progress
🏗️Developing interactive dashboards using Power BI
Primavera P6
Microsoft Office
Microsoft Project
Scheduling
Autodesk AutoCAD
Project Management
Cost Planning
Cost Control
Time & Cost Estimate
3D Model
Microsoft Power BI
Bluebeam Revu
CAD
Microsoft Visio
Karen Marie A.
Rizal, Philippines
$10/hr
5.0
2 jobs
I help US and UK businesses stay organized by managing operations, scheduling, reporting, invoicing, vendor coordination, and administrative workflows.
With 20 years of professional experience across finance, compliance, operations, and project coordination, I specialize in keeping projects moving efficiently behind the scenes.
What I Can Help With:
✔ Project coordination & scheduling
✔ Vendor & subcontractor management
✔ Estimates, invoicing & bookkeeping support
✔ Permit & inspection coordination
✔ CRM management & administrative support
✔ Reporting dashboards & data tracking
✔ Email management & document organization
✔ Construction & real estate operations support
✔ Healthcare & HIPAA-compliant admin support
Tools & Platforms:
✔ Google Workspace
✔ Excel & Google Sheets
✔ Airtable
✔ HubSpot
✔ Freshdesk
✔ Jobber
✔ Bordio
✔ Monday
✔ Notion
✔ Canva
✔ CapCut
✔ Industry Experience
✔ AI Tools (Claude, Perplexity, Gemini, ChatGPT)
⭐ Construction & Real Estate
⭐ Finance & Compliance
⭐ Operations Management
⭐ Healthcare Administration
I’m dependable, detail-oriented, and highly organized. I work well independently, communicate clearly, and adapt quickly to new systems and processes.
If you need reliable operational support to keep your business running smoothly, I’m ready to help.
Project Management
Social Media Management
Compliance
Healthcare
Canva
Google Workspace
Google Workspace Administration
Contract Drafting
Business Operations
CRM Software
Vendor Management
Scheduling
Invoicing
Google Sheets
Microsoft Excel
Process Improvement
Construction Management
Office Administration
Legal Drafting
Report Writing
Sophia R.
Quezon City, Philippines
$12/hr
5.0
2 jobs
Highly organized and detail-oriented Senior Customer Service Representative with extensive experience in the Administrative & File processes. Possesses excellent customer service and communication skills, as well as a strong ability to multitask and prioritize tasks.
I have experience with different platforms, such as:
-Acculynx
-Smartsheets
-Ring Central
-Chatgpt
-Vonage Business
-Rippling
-Quickbooks
and many more.
Customer Service
Appointment Scheduling
Appointment Setting
Administrative Support
File Management
Outbound Call
Call Scheduling
BPO Call Center
Employee Training
Supervision
Data Annotation
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a ScheduleAnywhere Specialist on Upwork?
You can hire a ScheduleAnywhere Specialist on Upwork in four simple steps:
Create a job post tailored to your ScheduleAnywhere Specialist project scope. We’ll walk you through the process step by step.
Browse top ScheduleAnywhere Specialist talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top ScheduleAnywhere Specialist profiles and interview.
Hire the right ScheduleAnywhere Specialist for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a ScheduleAnywhere Specialist?
Rates charged by ScheduleAnywhere Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a ScheduleAnywhere Specialist on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance ScheduleAnywhere Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream ScheduleAnywhere Specialist team you need to succeed.
Can I hire a ScheduleAnywhere Specialist within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive ScheduleAnywhere Specialist proposals within 24 hours of posting a job description.