Hire the Best ScheduleAnywhere Specialists

Home Care Recruitment Specialist 🔹 Leads full-cycle recruitment for U.S.-based home care agencies — from sourcing and screening to interview coordination and onboarding 🔹 Skilled in identifying compassionate, high-performing caregivers who align with your agency’s standards 🔹 Proficient with top hiring platforms: ▫️ MyCNAJobs, Indeed, CareerPlug, ZipRecruiter, Hireology, Workstream, BambooHR Administrative Operations & Scheduling 🔹 Keeps your agency running smoothly by managing scheduling, documentation, and backend systems 🔹 Experienced in industry-specific platforms: ▫️ WellSky, Caresmartz360, Aaniie Smartcare, ClearCare 🔹 Organized and efficient using task management tools: ▫️ Asana, Monday.com, ClickUp Google Workspace Power User 🔹 Advanced proficiency in Docs, Sheets, Forms, Calendar, Meet, Slides, and Drive 🔹 Streamlines workflows, automates forms, manages shared drives, and improves team collaboration with ease Strategic Social Media Support & Branding 🔹 Designs professional, branded content using Canva to support recruitment and agency visibility 🔹 Manages and schedules content via Facebook Business Suite and Instagram 🔹 Supports basic ad management and implements consistent brand messaging to attract both clients and talent Educational Foundation in Psychology 🔹 Bachelor of Science in Psychology – University of Santo Tomas (UST) 🔹 Strong foundation in human behavior, communication, and relationship-building Reliable, Detail-Oriented, and Results-Driven 🔹 Known for discretion, reliability, and a get-it-done mindset 🔹 Brings a unique blend of empathy and execution to every project 🔹 Passionate about helping businesses scale through strategic virtual support and operational excellence

Hello! Thank you for visiting my profile. I am a dedicated and detail-oriented Medical Billing Specialist and Healthcare Support Professional with 4 years of hands-on experience in medical billing, claims processing, patient coordination, and customer support. I specialize in helping healthcare and transportation-related organizations improve workflow efficiency, maintain accurate documentation, and provide excellent patient and client support. I am highly organized, proactive, and experienced in handling high-volume tasks while maintaining professionalism, accuracy, and compliance. --- 🏥 Medical Billing & Healthcare Support Experience ⭐ I currently work as a Medical Biller, handling end-to-end billing operations, claims management, trip verification, scheduling coordination, and customer support. ### Systems & Platforms: * IEHP (Inland Empire Health Plan) * MTM Link – Claims Processing * MediRoutes * SafeRide Health – Claims & Trip Verification * NEMT Partner * Health Plus – Booking Confirmations ### Key Skills: * Claims Submission & Follow-Ups * Insurance Verification * Denial Management & Resolution * Billing Reconciliation * Documentation & Compliance * Trip Verification & Transportation Coordination * Appointment Scheduling & Coordination * Email, Phone & Chat Support * Customer Service & Patient Support ✔ Strong understanding of healthcare workflows and billing cycles ✔ High accuracy in claims handling and reporting ✔ Experienced in managing sensitive information with professionalism and confidentiality --- 🚑 NEMT & Healthcare Transportation Knowledge I also have experience supporting healthcare transportation operations and understand driver certification requirements, including: * First Aid / CPR / AED * Defensive Driving * PASS Basic * PASS Wheelchair * CTC Vendor Coordination This knowledge helps me effectively coordinate transportation-related services and communicate efficiently with drivers, vendors, and healthcare support teams. --- 🧠 Administrative & Customer Support Skills ### Administrative Support: * Data Entry & Reporting * Appointment Setting * Email Management * SOP Creation & Process Improvement * Scheduling & Coordination * Documentation Management ### Customer Service: * Inbound & Outbound Calls * Email & Chat Support * Patient & Client Communication * Problem Resolution * Real-Time Coordination & Updates ### Tools & Systems: * RingCentral * HubSpot * Google Workspace * Microsoft Office * Onfleet * Wonolo ### Technical Skills: * 60+ WPM Typing Speed * Strong Computer Literacy * Intermediate MS Office & Google Workspace Skills --- 🚀 Services I Offer * Medical Billing & Claims Processing * Insurance Verification * Denial Management & Resolution * Scheduling & Appointment Coordination * NEMT Coordination & Trip Verification * Customer Service & Patient Support * Administrative & Virtual Assistant Support * Reporting & Documentation Management --- 🤝 Why Work With Me? ✔ 4+ years of healthcare billing and support experience ✔ Strong communication and customer service skills ✔ Detail-oriented and highly organized ✔ Reliable, efficient, and proactive ✔ Able to multitask and work independently in fast-paced environments --- 📩 Let’s Work Together! I am committed to helping healthcare organizations improve efficiency, maintain accurate billing operations, and provide excellent patient support. Let’s connect and discuss how I can support your team!

Highly organized and detail-oriented Senior Customer Service Representative with extensive experience in the Administrative & File processes. Possesses excellent customer service and communication skills, as well as a strong ability to multitask and prioritize tasks. I have experience with different platforms, such as: -Acculynx -Smartsheets -Ring Central -Chatgpt -Vonage Business -Rippling -Quickbooks and many more.

I’ve helped MSPs cut ticket backlog by 40% without adding headcount. With over 14 years of experience in high-volume BPO leadership and customer operations, I specialize in bringing order to chaotic environments where misrouted issues or delayed updates can impact client trust. How I add value to your team: • Triage and Dispatch: Your technicians stop touching tickets they shouldn’t. I handle dispatch so they stay billable. • Workflow Optimization: I identify friction points in your response flow, reducing "dead air" and ensuring uninterrupted service delivery. • Stakeholder Coordination: I act as the central hub for communication between clients, technical staff, and vendors, keeping everyone aligned without constant oversight. • Technician Productivity: By managing the schedules and the queue, I allow your technical team to focus on solving problems rather than administrative hurdles. Core Competencies: • SLA Management & Ticket Lifecycle Oversight • Strategic Technician Scheduling & Dispatch • Technical Communication & Vendor Management • Process Improvement (Six Sigma Methodology) • High-Volume Queue Management (ITSM/MSP) If you are looking for a self-driven coordinator who can hit the ground running and improve your team’s operational flow, let’s discuss how I can support your business goals.

✨ Meet Kristal – Experienced Dental Virtual Assistant ✨ With over 10 years of experience in the dental industry, I provide reliable virtual support that helps dental practices operate efficiently and deliver excellent patient care. My expertise lies in dental administration, patient coordination, and practice management support, allowing dentists and their teams to focus on what matters most—caring for their patients. 💻 How I Can Support Your Dental Practice 📞 Professionally manage inbound and outbound calls, emails, and patient communications 🤝 Provide outstanding customer support, assisting patients with inquiries, concerns, and information 🗂 Accurately maintain and update patient records within your Practice Management System (PMS) 🔐 Organize and securely manage digital files and documentation ⏱ Verify insurance coverage and ensure patient records are updated promptly 🦷 Coordinate with dentists, hygienists, and team members to ensure smooth daily operations 🚑 Assist with urgent matters, including appointment rescheduling and patient emergencies 📲 Maintain consistent communication with your team to ensure seamless workflow 💪 Software & Systems Proficiency • CRM Systems • Go High Level • RingCentral • Slack • Google Workspace • Microsoft 365 Dental Software: • Curve Dental • Dentrix • Dentrix Ascend • XLDent • Open Dental • Eaglesoft Additional Tools: • Dental Intelligence • Airtable • Power Practice Medical Soffware • Medgen (EHR) ✅ With a strong background in dental administration and patient support, I bring efficiency, reliability, professionalism, and attention to detail to every task I handle. ✨ Let’s work together to streamline your practice operations so you can focus on delivering exceptional dental care.

If you are searching for a Medical Virtual Assistant with EMR/EHR experience, medical billing and coding skills, insurance verification expertise, HIPAA compliance knowledge, and hands-on healthcare administrative support, this is exactly what I do. I help healthcare providers, clinics, and telehealth practices streamline EMR workflows, medical billing processes, insurance verification, patient scheduling, and prior authorization management so operations run faster, cleaner, and fully HIPAA-compliant. MY CORE MEDICAL VIRTUAL ASSISTANT SERVICES: Patient Scheduling & Calendar Management: ⭢Appointment scheduling, rescheduling, and cancellations ⭢Multi-provider calendar coordination and optimization ⭢Patient reminders via SMS, email, and phone follow-ups ⭢Reducing patient no-shows through structured scheduling systems ⭢Calendar management for clinics and telehealth providers ⭢Efficient time-slot optimization for healthcare providers Patient Intake, Onboarding & Inbox Triage: ⭢Digital patient intake forms and registration ⭢New patient onboarding and record setup ⭢Basic patient triage and inquiry handling ⭢Pre-visit documentation collection and verification ⭢Patient communication and care coordination support ⭢Smooth onboarding workflows for clinics and telehealth systems EMR/EHR Management (DrChrono, SimplePractice, etc.): ⭢EMR/EHR data entry, updates, and patient record management ⭢Chart preparation, documentation review, and record organization ⭢EMR cleanup, error correction, and workflow optimization ⭢Secure handling of electronic medical records (HIPAA compliant) ⭢Support for DrChrono, SimplePractice, and other EMR systems ⭢Ensuring accurate and structured patient medical records Medical Billing & Coding (ICD-10, CPT): ⭢Medical billing and coding (ICD-10, CPT coding accuracy) ⭢Claims preparation, submission, and follow-up ⭢Insurance claims tracking and denial management ⭢Revenue cycle support and AR follow-up assistance ⭢Billing error correction for improved reimbursement rates ⭢Documentation review for clean claims submission Insurance Verification & Prior Authorizations: ⭢Insurance eligibility and benefits verification ⭢Pre-appointment insurance checks and coverage validation ⭢Prior authorization submission, tracking, and follow-ups ⭢Coordination with insurance providers and payers ⭢Reducing claim denials through proactive verification ⭢Faster approval processing for patient treatment plans Telehealth Support & Patient Communication: ⭢Telehealth appointment coordination and setup ⭢Patient communication via phone, email, and chat ⭢RingCentral call handling and virtual support ⭢Follow-ups after virtual consultations ⭢Patient engagement and care continuity support ⭢Virtual clinic coordination for remote healthcare teams Medical Transcription & Administrative Support: ⭢Medical transcription and clinical note documentation ⭢Physician dictation formatting and record updates ⭢High-volume healthcare data entry with accuracy ⭢Administrative workflow support for clinics ⭢General healthcare office support and coordination ⭢Documentation organization and record keeping TOOLS I WORK WITH: DrChrono (EMR/EHR, billing, scheduling) SimplePractice (telehealth & patient management) RingCentral (patient communication & calls) Google Workspace & Microsoft Office Suite Healthcare scheduling systems and CRM tools EMR/EHR platforms used in medical practices RESULTS YOU CAN EXPECT: ✓Up to 25–40% improvement in billing accuracy and claim success rates ✓Faster insurance verification and prior authorization approvals ✓Reduced patient no-shows through structured scheduling systems ✓Improved EMR data accuracy and record organization ✓Fully HIPAA-compliant healthcare administrative operations ✓Streamlined medical billing, coding, and documentation workflows IF YOU ARE LOOKING FOR A: Medical Virtual Assistant for healthcare practices ✔ EMR/EHR experience (DrChrono, SimplePractice) ✔ Medical billing and coding support (ICD-10, CPT) ✔ Insurance verification and eligibility checks ✔ Prior authorizations and claims follow-up ✔ Patient scheduling and calendar management ✔ HIPAA-compliant healthcare administration ✔ Telehealth support and patient communication ✔ We should talk. I plug into your system and execute immediately. 👉 Click the “Invite to Job” button or 👉 Send me a quick message Let’s streamline your healthcare operations, improve billing efficiency, and enhance patient experience.