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I’m an experienced Customer Service and Workflow Specialist with over 7 years of success in delivering high-quality support, streamlining operations, and improving client satisfaction for both local and international companies. I specialize in ticket resolution, CRM systems (Salesforce, Jira), and process optimization to ensure fast, efficient service delivery. I’ve helped companies achieve: • 🔹 90% lead-to-sale conversions through improved client engagement • 🔹 95%+ customer satisfaction by reducing wait times and resolving issues quickly • 🔹 Sub-5-minute ticket turnaround times through automation and smart dispatching Whether you need dependable customer support, efficient workflow management, or someone to improve your service processes—I bring a blend of technical skill, problem-solving, and people-first communication to every project. Let’s work together to elevate your customer experience.

I'm your dedicated Webflow partner to unlock your growth potential. I empower your business for scalability and efficiency with expert Webflow design and development services. I also offer unlimited design and webflow development services at fixed monthly rates (Upwork invoices weekly) longer term projects or projects where the scope varies a lot. I'm also a Professional Webflow Partner. Why Webflow? - Customizable Design - Fast Turnaround - Rapid Scaling - Advanced Interactions - CMS Capabilities - Responsive Design I specialize in: - Figma to Webflow - Wordpress to Webflow - Webflow On Page SEO - Landing pages

🚀 Expert in Wireless PtP/PTMP Networks and WAN Optimization 🚀 Are you struggling with unstable wireless links, slow connectivity, or inefficient network performance? I specialize in designing, optimizing, and troubleshooting Point-to-Point (PtP) and Point-to-Multipoint (PtMP) networks to ensure maximum speed, reliability, and security for ISPs, businesses, and rural connectivity projects. 💡 What I Offer: ✅ Point-to-Point (PtP) & Point-to-Multipoint (PtMP) Link Design & Optimization (MikroTik, Ubiquiti, Cambium) ✅ Wireless Network Planning (Line-of-Sight (LoS) Analysis, RF Interference Mitigation, Coverage Optimization) ✅ WAN Optimization (Traffic Shaping, QoS, SD-WAN, Bandwidth Management) ✅ Firewall & VPN Configuration (MikroTik, IPsec)  ✅ Network Monitoring & Fault-Finding (PRTG, UNIMUS, SPLYNX)  🔧 Tools & Technologies: MikroTik, Ubiquiti, PtP/PTMP Wireless Link Planning & Optimization QoS, WAN Optimization, VPNs, VLANs, Routing & Switching Wi-Fi Heatmaps & Network Planning Planning Tools (Cambium LinkPlanner, RF Elements Calculator, MikroTik Calculator, Ubiquiti UISP, Google Earth) Why Work With Me? ✔ 11+ years of experience in WISP & Network Operations ✔ Managed 33 towers & 178 sectors with multiple PtP/PTMP links ✔ Proven track record in designing & optimizing wireless networks for stability & performance ✔ Strong troubleshooting skills with a client-first approach ✔ Hands-on experience with technician management & support ✔ Available for one-time fixes, ongoing support, and full network deployments Let’s optimize your wireless network and maximize performance today! 📩 Message me now to discuss your project!

Hello! I’m Rea, a Social Media Manager and Virtual assistant with a unique background in fashion design. I help businesses grow by creating social media strategies that connect with people and bring brands to life. I also offer virtual assistant support such as managing emails and calendars, organizing virtual events, handling client communication, and keeping everything running smoothly behind the scenes. My goal is to make your day-to-day easier so you can focus on growing your business. If you are looking for someone to help you manage your business and take it to the next level, then look no further, I can help you achieve your vision and goals. Let’s chat about how I can contribute to the growth and success of your business/brand. Here's what I bring to your brand/business: * Social Media Brand Strategy * Content Creation * Video editing * Post scheduling * Social Media Account Management (Facebook, Instagram, TikTok, LinkedIn, YouTube, Pinterest) * Social Media Templates * Social Media Community management * Shopify Store customization * Calendar Management *Data entry *Travel research and booking * Customer service *Administrative support Tools I can use * Canva * Cap Cut * Google workspace * Zoom * Kajabi * Later : Social Media Scheduler * Planoly : Social Media Planner * Photo pea * Shopify *TripIt *Asana ***Open To Learn More Tools *** Other Essential Qualities * Planning and organizing * Reliability * Good communication skills * Accountability Why You Should Choose Me : * Creative Vision: My experience in fashion design has sharpened my eye for aesthetics, ensuring your brand's social media presence is professional and visually captivating. * Results-driven: I combine creative content creation with data-driven strategies to boost your brand’s visibility and engagement. From crafting compelling posts to analyzing performance metrics. * Timely and Reliable: I understand the importance of deadlines and am committed to delivering high-quality work on time. * Personalized Approach: I take the time to understand your brand’s unique voice and goals, tailoring my strategies to meet your specific needs. *Attention to Detail: I provide efficient and thorough support, ensuring that tasks are completed accurately and on time, which helps you stay organized and focused other priorities. Ready to elevate your business and grow ? Let’s connect and create something amazing together!

With a strong background in onboarding, sales development and account management, I excel in guiding clients through seamless transitions, building lasting relationships and driving business growth. My expertise lies in understanding client needs, developing tailored solutions and ensuring successful project execution. I am dedicated to creating value for clients, from initial consultations to post-launch support, by leveraging my skills in contract negotiation, project coordination and client engagement. Whether it’s optimizing onboarding processes, managing accounts, or driving new sales opportunities, I am committed to delivering results that exceed expectations.