I build the operating model when a strategic goal exists but the plan to deliver it doesn't yet — the partnerships, reporting rhythm, and follow-through that gets a plan from decided to delivered. I'm especially strong on initiatives related to learning, training, or workforce development, though my operational experience spans well beyond that.
With extensive experience, I have ran a 50-person publishing team at Oxford University Press, led multidisciplinary teams across research, learning design, and AI at Pearson, and built a multi-country workforce initiative from scratch at EIT InnoEnergy — coordinating industry bodies, training providers, and standards bodies across seven European markets.
What this looks like in practice:
• Designed and ran the delivery operating model for a 7-country workforce programme — supplier onboarding, governance, and senior-stakeholder reporting — giving leadership their first real visibility into progress and risk across the full portfolio.
• Built a harmonised installer credential from the ground up, reconciling competing national certification requirements into one shared standard, then led its rollout across seven countries.
• Led the operational recovery of a publishing function that had lost its senior team — rebuilding processes and role clarity from scratch, and restoring full delivery confidence within the assignment.
• Built the reporting structure the European Commission required for a multi-partner grant programme — pulling scattered, inconsistent partner data into one clear evidence base decision-makers could actually act on.
I chase blockers before they become visible problems, keep stakeholders aligned without needing formal authority over them, and report clearly enough that leadership hears about progress from me — not by discovering issues themselves.
Based in Cape Town, with experience working in Europe, USA, UK, and Australian markets.
Business Analysis
Stakeholder Management
Research & Development
Technical Writing
Strategic Planning
Education
Project Management
Program Grant
Program Management
Cross Functional Team Leadership
Process Improvement
Vendor Management
Change Management
Business Operations
Report Writing
Program Evaluation
Roland A.
Cape Town, South Africa
$65/hr
5.0
1 jobs
I help founders, agencies, consultants, and small teams build cleaner, smarter Notion workspaces — usually in a few focused hours or days.
If your Notion workspace has become messy, underused, overcomplicated, or not quite powerful enough, I can help you turn it into a practical operating system for your work.
I specialise in short, high-impact Notion engagements, including:
- Building new Notion workspaces or sections from scratch
- Improving messy or half-built Notion systems
-Designing project management dashboards
- Creating lightweight CRMs and client portals
- Building team hubs, knowledge bases, and operating systems
- Setting up databases, relations, rollups, formulas, buttons, templates, and automations
- Reviewing your current workspace and giving expert recommendations
- Helping founders and teams decide the right structure before they build
My background combines technical project management, product delivery, operational systems design, and Notion consulting. I’ve delivered complex digital products across web, mobile, iOS, Android, and Nintendo platforms, and I’ve managed projects used by millions of people worldwide.
I currently work with a leading agency that is an Official Notion Solutions Provider. However, all work and contracts conducted through this Upwork profile are done strictly in my personal capacity.
I’m especially useful when you need someone who can quickly understand your business, identify the right structure, and either build the system or guide you toward the best solution.
Typical projects I can help with:
“Can you review my Notion workspace and tell me how to fix it?”
“Can you build a simple CRM for my consulting business?”
“Can you create a project dashboard for my agency?”
“Can you clean up our databases and relations?”
“Can you build a client portal?”
“Can you help us design our company wiki?”
“Can you advise us before we rebuild our workspace?”
“Can you create a Notion system for a specific workflow?”
I’m not trying to turn every job into a long project. Many of my best engagements are focused sessions where we solve a specific problem, improve a system, or build one important part of a workspace.
I’m based between Cape Town and Ireland, and I work well with clients across US, UK, EU, and South African time zones.
If you need expert Notion help without overcomplicating the process, I’d be happy to help.
Notion
Project Management
Business Process Automation
Relational Database
Business Process Modeling
Product Management
Operations Management Software
Robin M.
Cape Town, South Africa
$55/hr
5.0
32 jobs
Hi, I’m Robin.
▪️ Award winning brand strategist and marketeer
▪️ MBA from Brunel University
▪️30+ years in marketing and consulting
▪️Helping businesses and independent professionals create brands with substance.
Brand strategy is positioning, not logos, colors, typography, and design.
Individuals and businesses come to me to define and articulate the core DNA and identity of their brands. Only once positioning is clear, can we translate that into a clear visual identity and relevant marketing, messaging, and content strategies.
Without clear brand positioning, businesses struggle to differentiate themselves. Marketing is fractured and inconsistent, messaging is off the mark, and the consumer is left with more questions than answers about your brand.
By analyzing your competitors and defining your audience segments, I’ll help you build a differentiated strategic foundation, sharpen your positioning, voice, and value proposition, and create clarity across every customer touchpoint.
My approach blends decades of proven thinking and practical experience with modern technologies to balance strategic rigor and logic with commercial grounded creative thinking and ideas.
My experience comes from working on global and local brands across a broad range of industries including personal brands, automotive, technology, retail, healthcare, media, consulting, engineering, financial services, energy, real estate, professional services, nutrition, and distribution.
I’ve worked with Upwork clients in the US, Canada, Uruguay, UK, Dubai, Netherlands, India, and South Africa.
MY OFFERING:
◼️BRAND STRATEGY: ▪️ Brand audits and situational analysis ▪️ Competitive analysis ▪️ Audience segmentation ▪️ Brand architecture
◼️BRAND BLUEPRINT™ Development: ▪️ Brand DNA: Purpose, Vision, Mission, Values, Positioning ▪️ Brand Identity: Archetypes, Personality, Promise & Essence, Tonality & Voice, Value Proposition
◼️BRAND ASSET DEVELOPMENT: ▪️ Business, brand and product naming ▪️ Brand taglines ▪️ Strategic messaging frameworks & Brand voice checklist ▪️ Brand Stories ▪️ Visual identity, website, and creative direction
◼️MARKETING STRATEGY: ▪️ Marketing strategies and communication plans ▪️ Funnel and channel strategies ▪️ Content strategies ▪️ Copywriting and website content ▪️ Email marketing ▪️ Thought leadership strategies ▪️ LinkedIn profiling and content strategies
The goal is always the same: Create brands with substance that connect more meaningfully with their audience and build long-term business value.
Brand In a Box™ will help you create your own Brand Blueprint and Messaging framework for a fraction of the price. This still includes some free hours of my time to guide you and make sure you get the desired outcome. See my profile below.
I am happy to work on a fixed fee or hourly basis, whichever works out best for you.
If you’re looking for a strategic partner to help clarify, position, build, or grow your brand, I’d love to have a free discovery call.
Best, Robin
Brand Strategy
Brand Positioning
Brand Identity
Brand Naming
Brand Development
Personal Branding
Branding & Marketing
Rebranding
Marketing Strategy
Marketing Plan
Marketing Communications
Copywriting
Writing
Content Writing
Content Strategy
Messaging Framework
Website Copy
Strategic Plan
Creative Direction
Creative Brief
David G.
Cape Town, South Africa
$120/hr
5.0
23 jobs
Helping businesses unlock the full power of SAP Business One through expert, scalable solutions.
Certified SAP Business One Consultant with over 15 years of experience delivering tailored, high-performance solutions for businesses worldwide. My background spans from being a SAP B1 superuser to working at a Gold Partner as an implementation and technical consultant, earning both SAP Business One and Boyum Usability Pack certifications.
I specialise in SAP B1 (functional, technical, and integrations), SAP HANA, SQL, Boyum B1UP, Crystal Reports, and SUSE Linux Enterprise Server. I have 10 years’ expertise with the Variatec BX Pro/MRO (VariAdd Project Plus) add-on, plus extensive experience in automation, API integrations, and field service management solutions.
I focus on clear communication, fast turnaround, and scalable solutions that improve efficiency, usability, and ROI. Whether you need rapid troubleshooting, complex integration, or ongoing system optimisation, I deliver results that last.
SAP Crystal Reports
SAP HANA
SQL
SAP BusinessOne
SQL Programming
Database Administration
Chris P.
Cape Town, South Africa
$30/hr
5.0
1 jobs
I specialize in Zoho One implementation, Zoho CRM customization, and Microsoft Dynamics 365 optimization, helping organizations replace disconnected tools, manual processes, and low-adoption CRMs with scalable, automated systems that improve sales visibility, operational efficiency, and data-driven decision-making.
My work combines business process analysis, CRM architecture design, and advanced automation development to build user-friendly CRM and ERP systems that teams adopt quickly and scale with business growth.
👉 𝗭𝗼𝗵𝗼 𝗢𝗻𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 & 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻:
- Zoho One implementation, configuration, and optimization
- Zoho CRM customization (pipelines, workflows, blueprints, reports)
- Workflow automation across sales, support, finance, and HR
- Zoho Creator app development and portals
- Zoho Books, Desk, Projects, People, Inventory, Analytics
- Zoho Zia AI forecasting and analytics
- Scalable Zoho system architecture
👉 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝟯𝟲𝟱 & 𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺:
- Dynamics 365 implementation (Sales, Customer Service, Business Central)
- Dynamics 365 customization and security roles
- Power Automate process automation
- Power BI dashboards and reporting
- Power Apps development
- CRM and ERP optimization
- API Integration & Automation
👉 𝗭𝗼𝗵𝗼 & 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝟯𝟲𝟱 𝗔𝗣𝗜 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀:
- REST / SOAP APIs with OAuth
- Third-party integrations (Stripe, PayPal, QuickBooks, Xero, Shopify, WooCommerce)
- Real-time and scheduled data sync
- Zoho Flow, Power Automate, Zapier, Make, n8n
👉 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗩𝗮𝗹𝘂𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱:
- Reduce manual work with automation
- Improve CRM adoption
- Centralize data for reporting and forecasting
- Build scalable CRM & ERP systems
- Align technology with business goals
Whether you need Zoho One implementation, Dynamics 365 migration, CRM system optimization, or custom automation and integrations, I focus on delivering reliable, scalable, and ROI-driven CRM and ERP solutions, not just basic configurations.
𝗕𝗼𝗼𝗸 𝗮 𝗭𝗼𝗵𝗼 𝗢𝗻𝗲 𝗼𝗿 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀 𝟯𝟲𝟱 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗖𝗥𝗠 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀.
Zoho One, Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho Inventory, Zoho Zia, Workflow Automation, Business Process Automation, Microsoft Dynamics 365, Dynamics CRM, Business Central, Power Automate, Power BI, Power Platform, ERP Implementation, CRM Customization, API Integration, REST API, Third-Party Integrations, Data Synchronization, System Integration, Reporting & Dashboards, AI-Driven Insights
Zoho CRM
Zoho Books
Zoho Creator
Zoho Analytics
Zoho Projects
Zoho Desk
CRM Automation
CRM Software
API Integration
Data Migration
Automated Workflow
Business Coaching
Zoho Recruit
Marketing API Integration
Zoho Survey
Zoho Platform
Zoho PageSense
Zoho Sprints
IT Consultation
Marike S.
Cape Town, South Africa
$30/hr
5.0
3 jobs
I bring 12 years of retail banking experience specialising in Human Capital consulting, talent acquisition and employee relations. I partner with leaders across Sales, Distribution and Enablement to deliver strategic HR solutions that strengthen capability and support business goals.
As a trusted HC consultant, I drive succession planning, performance management and leadership development through coaching and first‑line support. I provide robust ER guidance, including preparing charges, enquiry documentation and supporting initiators to present cases confidently and in line with policy.
My talent background includes leading end‑to‑end recruitment, advising hiring managers on strategic hiring and redesigning TA processes to improve efficiency and compliance. I prioritise respect, integrity and proactive communication to build positive, productive work environments.
If you’re looking for a strategic partner to elevate your talent and HC initiatives, I’m ready to collaborate and create meaningful impact.
Virtual Assistance
Data Entry
General Transcription
Human Resource Management
Staff Recruitment & Management
Personnel Selection
HR & Business Services
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