Hire the Best Asana Specialists
in South Africa

Hi, I’m Michaela, a reliable Virtual Assistant with over 13 years of experience across administration, finance, customer service, education, and hospitality operations. I support businesses by helping them stay organized, manage operational tasks efficiently, and ensure smooth client experiences. My background includes finance administration, operational coordination, and client support, allowing me to assist with both the day-to-day running of a business and the systems behind it. I’ve worked with international teams and businesses in industries including eCommerce, hospitality, and service-based businesses, providing dependable support across administrative, operational, and client-facing tasks. Virtual Assistant | Operations, Admin, Finance & Client Support $14.00/hr Hi, I’m Michaela, a reliable Virtual Assistant with over 13 years of experience across administration, finance, customer service, education, and hospitality operations. I support businesses by helping them stay organized, manage operational tasks efficiently, and ensure smooth client experiences. My background includes finance administration, operational coordination, and client support, allowing me to assist with both the day-to-day running of a business and the systems behind it. I’ve worked with international teams and businesses in industries including eCommerce, hospitality, and service-based businesses, providing dependable support across administrative, operational, and client-facing tasks. How I Can Support Your Business Administrative & Virtual Assistance Inbox and calendar management, research, data entry, transcription, meeting coordination, project support, document preparation, and general virtual assistance. Client Communication & Onboarding Managing incoming queries, assisting with onboarding processes, coordinating client communication, and ensuring a smooth customer experience. Finance & Administrative Support Invoicing, reconciliations, credit notes, procurement support, dispute resolution, fraud monitoring, and general financial administration. Hospitality & Property Support Experience working with short- to mid-term hostel and accommodation stays and hotels, including: - Handling guest communication - Assisting with property onboarding and setup - Managing listings and operational updates - Coordinating bookings and guest information Familiar with platforms such as: BDC, Cloudbeds, Expedia, Agoda, Hostelworld, Goki, and WhatsApp Business. Recruitment & Coordination Candidate coordination, interview scheduling, and assisting with initial screening. Tools & Platforms I've used: Google Workspace, Microsoft Office, Slack, Asana, Zoho, Notion, Pipedrive, Xero, Netcash, Canva, Jira, LinkedIn Sales Navigator. Why Clients Work With Me ✔ Strong attention to detail ✔ Organized and reliable support ✔ Clear communication with international teams ✔ Comfortable managing both operational and administrative tasks I’m open to both short- and long-term contracts and happy to adapt my support to your business needs.

I'm an Operations & Systems Virtual Assistants who builds the workspaces, CRMs, and processes that run a business day to day backed by 6+ years of real B2B field sales experience and HubSpot Sales Hub certification. Most Virtual Assistants come from an admin background and learn the business side later. I come from sales. I've managed multi-regional accounts and worked inside live pipelines, so I build systems people actually use, not just tidy pages. How I help: • Notion workspaces ,I build dashboards, databases, SOP libraries, client portals, and project/task systems. • CRM & sales ops HubSpot (certified): Setup, cleanup, pipelines, automation, and reporting. •HubSpot Marketing Hub (Certified): Marketing Campaigns, Segmentations , Landing Pages , Insights and reporting dashboard and workflow mapping. • Project & process : Asana and Notion project management, documentation, and clean handovers. • Content & communication : Social media content planning, client emails, proposals, and follow-ups. Practical and reliable: I work remotely from South Africa (UTC+2), communicate in English and Afrikaans, and respond within 24 hours. I work independently, document what I do, and hand it over clearly. If you need a calmer, more organized business let's talk.

𝐀𝐫𝐞 𝐨𝐮𝐭𝐝𝐚𝐭𝐞𝐝 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 𝐚𝐧𝐝 𝐝𝐢𝐬𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐬𝐥𝐨𝐰𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐠𝐫𝐨𝐰𝐭𝐡? I help businesses from lean startups to established enterprises bridge the gaps between tools, automate repetitive tasks, and gain real-time visibility into their operations. With a proven track record on Upwork and hands-on experience across diverse industries (e-commerce, professional services, retail, finance, construction), I design and implement end-to-end CRM/ERP solutions that: 🚀 𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬: Automate lead capture, order processing, invoicing, and reporting to eliminate manual handoffs. 🔗 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: Seamlessly connect Shopify, WooCommerce, QuickBooks, Google Workspace, Monday.com, and more via Make.com, Zapier, webhooks, and custom APIs. 📊 𝐃𝐞𝐥𝐢𝐯𝐞𝐫 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬: Build dynamic dashboards in Monday.com and Google Sheets that update in real time—so you can make data-driven decisions. 🔒 𝐄𝐧𝐬𝐮𝐫𝐞 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲: Implement robust error handling, logging, and alerting so your automations run 24/7 without surprises. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 Custom CRM/ERP Builds: Configuration, board/table design, automations, and user training in Monday.com and other platforms. Advanced Workflow Automation: Complex multi-step scenarios in Make.com and Zapier, including conditional logic, scheduled triggers, and data transformations. Chart & Report Automation: Auto-export charts from Google Sheets, generate polished PDFs, and post to Slack, email, or dashboards. API & Webhook Expertise: Connect legacy systems and modern SaaS platforms using RESTful calls, OAuth, and secure credential management. Ongoing Support & Optimization: Regular health checks, performance tuning, and scalability reviews as your business evolves. Core Competencies Monday.com: Boards, automations, dashboards, integrations Make.com & Zapier: Scenario/Workflow design, error handling, webhook modules Google Workspace: Apps Script, Sheets chart exports, Docs templating E-commerce: Shopify, WooCommerce, Stripe & payment gateway workflows CRM Platforms: Monday.com, Pipedrive, custom CRM setups Data & Reporting: Real-time dashboards, KPI alerts, Slack & email notifications 𝗪𝗵𝘆 𝗛𝗶𝗿𝗲 𝗠𝗲? Upwork-Rated: Consistent 5★ feedback, on-time delivery, clear communication. Business-Focused: I’m not just a “connector of apps”, I’m a process engineer who cares about ROI, conversion rates, and productivity gains. Collaborative Partner: I’ll work closely with your team, document every step, and train users so you get long-term value. Ready to transform your operations and unlock scalable growth? Let’s chat—send me a message, and I’ll share a free 30-minute process audit and project roadmap.

I’m a project coordinator and support specialist with hands-on experience managing client communication, reviewing tasks, troubleshooting website issues, and keeping projects moving smoothly from start to finish. Over the years I’ve worked across a mix of areas: • Client-facing support and communication • WordPress and WooCommerce coordination • Reviewing tasks, gathering requirements, and preparing clear documentation • Light SEO updates and content adjustments • Testing, QA checks, and identifying issues before they impact clients • Coordinating between developers, designers, and stakeholders • Helping streamline processes to keep projects on track I’m not a developer, but I understand the workflow deeply enough to bridge the gap between clients and technical teams. I’m good at spotting what’s missing, asking the right questions, and making sure nothing slips through the cracks. My approach is always calm, clear, and solution-focused, even when the pressure is on. Right now I’m freelancing while still working with my current company, and I’m open to project-based or ongoing support roles where communication, organisation, and reliability matter. If you need someone who can keep your projects moving, support your clients, and make complicated tasks feel simple, I’d love to help.

If you’re looking for someone who can consistently generate qualified leads, connect with decision-makers, and book appointments that turn into real business opportunities, I would be happy to help. I specialize in B2B lead generation, cold calling, and appointment setting, helping businesses build strong sales pipelines and reach the right prospects. My focus is on identifying potential clients, initiating meaningful conversations, and turning those interactions into qualified meetings for your sales team. I am confident speaking with decision-makers, handling objections professionally, and building trust quickly during outreach. I have experience with prospect research, building targeted contact lists, conducting cold calls, and managing follow-ups through email and CRM systems. I also support businesses with LinkedIn lead generation and outreach to ensure a consistent flow of new opportunities. I pride myself on being reliable, organized, and results-driven. My goal is not just to generate leads, but to deliver high-quality prospects that align with your ideal customer profile and help your business grow. If you’re looking for a dedicated professional who can help expand your client base, generate new opportunities, and book qualified appointments, I would love the opportunity to work with you. Let’s connect and discuss how I can support your business.

I specialise in turning new clients into long-term, successful partners through structured onboarding and proactive client success. With a background across client success, account management, and operations management, I work at the intersection of client relationships and operational execution, ensuring clients not only receive great service, but also experience clear value at every stage. My approach is simple: ✅ Get clients set up quickly and correctly ✅ Communicate clearly and proactively ✅ Identify risks before they become problems ✅ Keep projects moving without friction I’ve managed multiple client accounts simultaneously across SaaS and agency environments, acting as the central point of coordination between clients and internal teams. This allows me to maintain strong relationships while ensuring delivery stays on track and aligned with expectations. I can also manage and coordinate SEO campaign execution. I’m particularly strong in: • Client onboarding & time-to-value optimisation • Retention through proactive communication • Cross-functional coordination with delivery teams • Managing multiple accounts without compromising quality I thrive in fast-paced, remote environments where ownership, clarity, and client experience are key to success. ✅ Available for remote freelance and contract opportunities ✅ Comfortable operating as a fractional team member or end-to-end project lead ✅ Passionate about delivering value, reducing friction, and exceeding expectations HARD SKILLS * Scheduling projects * Renewal & retention * Relational intelligence * Intervention & support * Managing & delegating * Prioritizing & setting goals * Stakeholder relationship building * Identifying & managing changes to projects * Developing detailed & comprehensive project plans * Knowing which project management tools to use & when SOFT SKILLS * Creativity * Resilience * Leadership * Negotiation * Adaptability * Collaboration * Communication * Critical Thinking * Time Management * Emotional Intelligence * Curiosity & lifelong learning TOOLS EXPERIENCE *Slack *Front *Asana *Canva *Figma *Apollo *Claude *Notion *ClickUp *Monday *ChatGPT *Teamwork *Wordpress *Google Suite *LI Sales Navigator And willing to learn more! Let’s connect if you’re looking for a reliable and adaptable partner to help drive client success and operational excellence. 🤝 - "In my capacity as director of Future Finance, I had the pleasure of working with Paul Harper whom I contracted as a project manager to take our business online and to advise us on the tools required and the systems and procedures that we would have to implement. During this time I have come to know Paul as being very professional, honest, and someone with a great work ethic. We have learned a lot from Paul during his time with us. Most notable would be Paul’s ability to patiently listen during meetings without jumping to answers. In conclusion, I can recommend Paul as an asset to an organization as he demonstrates dedication with a keen eye for detail." - Juan De Heer Director, Future Finance - "Paul is thorough in his work, knowledgeable in his field of expertise, willing to go the extra mile, and hard-working. Any task given to him, he would handle with the same commitment." - John Roux CEO, Umvuni Solutions - "Paul jumped into the deep end in a complex and chaotic environment. He was willing to work very hard and carried a lot of weight for the team. If you need someone who will be dedicated to success, will be reliable and professional in any environment, and a joy to work with then Paul is your man." - Joshua Worret, Director Leadballer - I've had the pleasure of working with Paul for nearly a year now. In this time, Paul has never ceased to impress me with his remarkable blend of loyalty, dedication, and flexibility that makes him an invaluable asset to our team. One of the most recent and notable of Paul's achievements was managing the project for our new website. His leadership and self-drive throughout the development, launch, and subsequent promotion of the site was nothing short of exemplary. He not only ensured that the project stayed on track and within budget but also played a pivotal role in the communication and announcement strategy across our social media platforms. His ability to adapt to new challenges and learn at an impressive speed was evident throughout this project. To be clear, Paul is equally dedicated to everything he does. He approaches every task with a can-do attitude and a commitment to excellence. "Overall, I can't emphasize enough how much of an standout Operations Manager Paul is, who brings a unique blend of skills, dedication, and a forward-thinking mindset to his role. I am confident that he will continue to excel and be a driving force in any endeavor he undertakes. I wholeheartedly recommend Paul and am excited to see what he accomplishes in the future". - Tammer Mahdy, Founder at Tribal Content