Hire the Best Stakeholder Management Specialists
in South Africa

I help founder-led service and health-tech businesses transform messy onboarding, workflows, and handoffs into streamlined systems, so growth doesn't depend on the founder remembering everything. My background is unusual for an operations specialist: I bought and grew two healthcare practices before moving into operations roles, so I have run payroll, owned a P&L, and lived the consequences of broken systems. Since then, I have built onboarding, lifecycle, and workflow systems for a UK health-tech startup (PrescribeLife.AI) — including owning its privacy and compliance documentation programme end-to-end and filing two successful UK trademark registrations directly with the IPO — coordinated privacy operations across 5 regions at Nike EMEA, and built the operational backbone of a fast-growing Canadian coaching business. What I typically deliver: onboarding and activation frameworks, SOP libraries and documentation systems, Airtable-based operational systems, cross-functional workflow design, and operating rhythms that reduce founder dependency. If your business has grown faster than its systems, that is exactly the problem I solve.

Senior Contracts and Legal Operations Specialist with 15+ years of experience spanning litigation, labour law, dispute resolution, and global pharmaceutical contract management. Proven expertise in contract lifecycle management (CLM), legal operations, commercial agreements, and vendor management within highly regulated, cross-border environments. Demonstrated ability to negotiate high volumes of contracts, manage multi-million-rand budgets, and improve operational efficiency through process optimisation, stakeholder management, and risk mitigation. Recognised for delivering measurable improvements in turnaround times, compliance, and client satisfaction within clinical research organisations (CROs).

Enterprise customers don't buy software, they buy trust. I help B2B SaaS companies navigate security reviews, vendor risk assessments, and compliance requirements so they can close enterprise deals with confidence. My experience includes supporting customer security due diligence, third-party risk management (TPRM), SOC 2, security questionnaires (CAIQ, SIG and bespoke), vendor assessments, audit readiness, policy development, and governance, risk, and compliance (GRC) operations within a high-growth SaaS environment. I work comfortably with founders, security teams, engineering, legal, and customer-facing teams to translate complex security requirements into practical business outcomes. Services I provide include: • Customer security questionnaires (RFPs, DDQs, CAIQ, SIG and bespoke questionnaires) • Third-party risk and vendor security assessments • SOC 2 audit readiness and evidence review • ISO 27001 implementation support and gap assessments • Security documentation and policy development • Customer trust and security due diligence • Risk assessments and control reviews • Vanta administration and compliance operations • Security review support for enterprise sales What you can expect from working with me: • Practical, risk-based recommendations • Clear, concise documentation • Strong written communication • Reliable delivery and ownership • A business-first approach to security and compliance Whether you need help completing a complex security questionnaire, reviewing a vendor, preparing for an audit, or strengthening your GRC processes, I'd be happy to help.

Before you commit budget to a product launch, an R&D programme, or an engineering brief you haven't validated, someone needs to tell you honestly whether the science and the regulatory pathway actually support it. That is what I do. I am a bioprocess engineer and innovation strategist. I use lean, design-thinking methodology to de-risk science-based product concepts before you commit to the full build: validating the mechanism of action, stress-testing feasibility through structured stage-gates, and mapping the regulatory pathway that applies. I work with founders and programme owners in functional food and beverage, nutraceuticals, cosmeceuticals, herbal products, and early-stage bioproducts. I also conduct cross-jurisdictional regulatory research and translate complex scientific evidence into actionable insights. You get a defensible Go/No-Go grounded in first principles, not a hedged summary. Recent work includes: an 80-hour feasibility study that produced a stage-gated Go/No-Go and advanced a product to its next phase; cross-referencing EU and South African regulatory frameworks to produce parliamentary and stakeholder advocacy briefs; structured evidence reviews of botanical and bioactive ingredients; and rigorous claim substantiation work under FDA and FTC frameworks. If you have a process concept, a product question, or an evidence gap where being wrong is expensive, message me to schedule a consultation.

I lead complex initiatives from strategy through delivery — the kind with multiple partners, competing priorities, and no existing playbook to follow. Over 20 years, I've run a 50-person publishing team at Oxford University Press, led multidisciplinary teams across research, learning design, and AI at Pearson, and built a multi-country workforce initiative from scratch at EIT InnoEnergy, coordinating industry bodies, training providers, and government-adjacent standards bodies across seven European markets. What I actually do, concretely: I take a strategic goal that's clear in someone's head but not yet built, and I build the operating model, partnerships, and delivery rhythm that gets it done — chasing blockers before they become visible problems, keeping a wide group of stakeholders aligned without needing formal authority over any of them, and reporting clearly enough that leadership finds out about progress from me, not by discovering issues themselves. Recent examples of this in practice: • Designed and implemented a full delivery operating model for a multi-country workforce programme — RFP processes, supplier management, SME onboarding, and senior-stakeholder reporting — giving leadership real visibility into delivery progress and risk for the first time. • Built a harmonised industry credential from the ground up with a European industry association, aligning competing national requirements into one shared framework, then supported its rollout across seven countries. • Led an operational recovery secondment for a destabilised publishing operation, rebuilding processes, clarifying roles, and restoring delivery confidence within a defined window. • Prepared structured reporting for the European Commission on a multi-partner grant-funded programme, translating scattered partner activity into the evidence a funder could act on. I'm comfortable operating in ambiguity — building the framework where none exists yet, not just executing one that's already defined — and I bring an evidence-led approach to tracking whether an initiative is actually working, not just whether it's busy. Based in Cape Town, working comfortably across international time zones with experience of working with the following markets: Europe, USA, UK and Australia.

I create exceptional experiences powered by efficient systems. With 16+ years of experience across events, operations, programmes, and business support, I help organisations deliver seamless virtual and hybrid events while building scalable processes that improve efficiency and collaboration. I have successfully delivered 150+ virtual and hybrid events and webinars for audiences ranging from 20 to 2,000+ participants across EMEA, APAC, North America, and Africa. My expertise includes: ✔ Conference Production ✔ Webinar Management ✔ Virtual & Hybrid Events ✔ Speaker Coordination ✔ Run-of-Show Development ✔ Registration Management ✔ Zoom, Microsoft Teams, Webex & Google Meet ✔ Audience Engagement ✔ SOP Development ✔ Process Improvement ✔ Knowledge Management ✔ Programme Coordination ✔ Software Implementation ✔ Stakeholder Management ✔ Remote Team Coordination ✔ Professional Organisation Selected clients include Center for Creative Leadership, Global Schools Forum, AVVA Experiences, ViRTUS, Big Thinking Spaces, African Law Education & Advocacy, and Mettacool. I quickly learn new technologies, create structure from complexity, and build systems that help teams work smarter. If you need a proactive partner who can manage both the event experience and the operational systems behind it, I'd love to discuss your project.