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  • $120 hourly

    • 5.0/5
    • (12 jobs)
    🏆 AWARD-WINNING BUSINESS OPERATIONS CONSULTANT 🏆 As a seasoned consultant with a Lean Six Sigma Black Belt, I am passionate about operational excellence and continuous improvement. I have a 100% job success rate on Upwork and have helped a diverse range of clients exceed their business goals. 💬 FAVORITE QUOTES FROM MY CLIENTS 💬 "Transformed our operations, driving efficiency and productivity to new heights." "A strategic thinker with a knack for identifying and solving pain points." "Instrumental in building a high-performing team aligned with our business goals." "His process improvements have been a game-changer for our business." 🎯 WHO IS A GREAT FIT FOR ME? 🎯 I work best with clients who: 📈 Are operating at 7+ figures and looking to scale further. 🛠️ Need help to become more efficient and have a proper operational infrastructure in place. 🔄 Are open to change and willing to implement new strategies for improvement. 🤝 Value a collaborative approach and are open to new ideas. 💡 YOUR ULTIMATE GOAL 💡 I understand that your ultimate goal is to scale your business efficiently, improve profitability, and achieve long-term sustainability. You want to streamline your operations, enhance productivity, and foster a culture of continuous improvement. My mission is to help you realize this vision by optimizing your processes, developing your team, and implementing strategic solutions that drive growth. 🚧 COMMON FRUSTRATIONS 🚧 I recognize that potential clients often grapple with a few common frustrations: INEFFECIENCIES: You're spending too much time on tasks that should be streamlined or automated. UNOPTIMIZED PROCESSES: Your processes are not as efficient as they could be, leading to wasted resources and missed opportunities. UNDERPERFORMING TEAMS: Your team is not performing at its best, leading to reduced productivity and morale. LACK OF STRATEGIC DIRECTION: You're struggling to align your operations with your business goals, making it difficult to measure success and progress. 🌟 WHY PICK ME? 🌟 PROVEN TRACK RECORD: I have led successful projects across various industries, including health, construction, and manufacturing. My achievements include restructuring customer service processes, overseeing financial reconstruction, reforming onboarding processes, and developing effective training programs. These initiatives have led to significant improvements in customer satisfaction, retention rates, profit margins, overhead costs, employee productivity, and retention. KEY SKILLS & EXPERTISE: I bring extensive experience in Operational Infrastructure Development, Change Management, Process Improvement, and Training. My expertise lies in 'Train the Trainer' programs, empowering clients to build in-house capacity to develop and deliver effective training. PERSONALIZED APPROACH: I understand that every business is unique. I take the time to understand your specific needs and tailor my approach accordingly. I am committed to helping you overcome your unique challenges and achieve your specific goals. 💥 EXAMPLES OF MY WORK 💥 CUSTOMER SERVICE TRANSFORMATION: Restructured customer service processes and fulfillment for a client, improving response times and customer satisfaction. This led to a 50% increase in customer retention and a 160% surge in 5-star reviews. FINANCIAL RECONSTRUCTION: As the Head of Operations for an e-commerce supplement business, I oversaw a financial reconstruction that doubled profit margins and reduced overhead by 60%. ONBOARDING REFORMAT: Reformatted the onboarding processfor a client, reducing new employee onboarding and training time by at least 50%. This improved productivity and reduced costs significantly. TRAINING PROGRAM INSTALLMENT: I've developed and delivered training programs that not only improved skills and knowledge among employees but also led to a 70% reduction in training time. This significant decrease in training time has resulted in increased productivity and higher retention rates. OPERATIONAL INFRASTRUCTURE DEVELOPMENT: My work in operational infrastructure development has led to substantial improvements in efficiency, productivity, and compliance for numerous clients. By creating effective operational frameworks, including process maps, standard operating procedures (SOPs), and central documentation repositories, I've achieved over a 60% reduction in both lead and lag time. This has streamlined operations and boosted overall performance. 🚀 LET'S GET YOU SCALING & GROWING! 🚀 I am confident that my skills and expertise can help your organization optimize its operations and achieve its business objectives ⚙️Tech Stack I’ve Worked With - Notion - ClickUp (Expert Certified) - Monday.com - TeamWork - Confluence - Lucid Charts - Draw.io - Microsoft Suite Software Package - Google Software Package - Slack - Zapier - Make.com - ChatGPT, AgentGPT, Fireflies.AI (Higher Level Prompt Engineering)
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    Asana
    Process Optimization
    Project Management
    Business Operations
    Notion
    Lean Consulting
    Business
  • $50 hourly

    • 5.0/5
    • (14 jobs)
    I’m a freelance editor with over 20 years of experience—longer if you count all the typos I used to find in my early reader books. I love the English language (even if teaching it, or even fully understanding it, is fraught with trouble). My job is to make everything you do better. I have edited for traditionally published authors, like Elise Title who has published dozens of romance novels for Harlequin as well as psychosexual thrillers like Romeo, and I have also worked with self-published authors and authors who just want to make their passion project perfect for themselves. “What about nonfiction books, Rebecca?” Yep, those too; everything from business manuals like Code–Measure–Improve by Adam Schwartz and Deborah Walsh, to self-help relationship books like Relationship Cleanup by Jeffrey and Elise Title. A special place in my clichéd heart is reserved for children’s and YA lit. I would call it nostalgia if I didn’t still read them for my own enjoyment. There is room in that aforementioned clichéd heart for my first love—poetry. When I was a child, my big brother read Shel Silverstein and Dr. Seuss to me until I memorized all my favorites. In sixth grade, when my English teacher read “Suicide’s Note” by Langston Hughes—my trajectory immediately changed. I studied poetry and poetics in college for my final thesis. I think that knowing the way words work in poetry gives me a unique perspective that serves to enhance my editing skills.
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    Chicago Manual of Style
    Grammar
    Story Editing
    Copy Editing
    Book Editing
    Proofreading
    Children's Literature
    Young Adult
    Editing & Proofreading
    Poetry
  • $10 hourly

    • 4.6/5
    • (7 jobs)
    Hi, This is Angel Rose Gemal, First and foremost I'm honest, hardworking, reliable and I have 10 years of work experience in the credit repair industry, I am the one who receives inbound/outbound calls for all warm leads clients who are interested in credit repair service and who want to buy primaries & authorized tradelines to help them boost their credit score. If they are interested in our service, I sent them all the required documents needed to start their service, Next, I am the one who charges their monthly payment and start their service by pulling credit reports and disputing all adverse accounts, wrote a letter for 3 credit bureaus, creditor/furnishers and add the task to our credit counselor to mail off the letters or Upload in Experian or Letterstream. I know how to use Dispute Fox, Credit Repair Cloud, Client Dispute Manager, Dispute Suite, Go high Level, Ring central, Google Drive, Email, etc. Finally the person who can work with integrity and concerned with my clients. Thanks I have been in the credit repair industry for more than ten years and specializes in: 🎯Client Onboarding 🎯Dispute Processing 🎯FTC / Identity Theft 🎯CFPB 🎯Sagestream 🎯LexisNexis 🎯Mailing / Faxing Letters Online 🎯Manual Credit Repair 🎯Client Updates 🎯Date Entry and have extensive experience on the following softwares: 🎯Credit Repair Cloud 🎯Client Dispute Manager 🎯Letterstream 🎯HelloFax 🎯RingCentral Email-to-Fax 🎯Acuity 🎯Zoho 🎯Hubspot 🎯Slack 🎯Trello 🎯Canva 🎯Adobe Photoshop 🎯Microsoft Office 🎯Google Drive
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    Credit Repair
    Canva
    Grammarly
    Typing
    Customer Service
    Writing
    Leadership Skills
    Video Advertising
  • $15 hourly

    • 5.0/5
    • (47 jobs)
    Hey there! Did you check my portfolio? Explore my profile and learn how I can help you with your documentation system. Let me do the following: ⚡Make your documentation easier to understand. ⚡Transform your Youtube tutorials into written instructions. ⚡Turn your Loom SOP videos into easy-to-understand written manuals. ⚡Take screenshots from videos to elaborate the instruction further. ⚡ Organize SOPs with Google Docs, Microsoft Word, ClickUp, and Notion. so, Trainual ⚡ Uses Lucid Chart for process flow diagrams. ⚡ Perform web research for standard operating procedures. ⚡Create knowledgebase articles for your business with inclusions of GIFs. I use the following software tools: Agile Oracle Product Lifecycle Management ClickUp Notion. so Slack Dropbox Loom Screen Recording Zoom. Google Docs MS Word GSuite REsimpli Lucid Chart Trainual Greenshot LastPass Grammarly Miro Waybook Asana SystemHUB Zight (formerly CloudApp) Help Scout ChatGPT Talk to you soon, Micheline
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    ClickUp
    Research Methods
    Process Documentation
    Proofreading
    Notion
    User Guide Writing
    ISO 9001
    Virtual Assistance
    How To
    Procedure Manual
    Instruction Manual
    User Manual
    Procedure Development
    Technical Writing
    FAQ
  • $60 hourly

    • 5.0/5
    • (68 jobs)
    As a strategic Operations/Project/Account Manager with over 15 years of experience in various fields such as legal services, IT services, healthcare, insurance, educational reform, and computer software, I have learned to work with various CRMs and Project Management platforms. Some of the software programs I am familiar with include Microsoft Suite, Monday, Salesforce, Dubsado, G-Suite, Asana, Zoho, Hubspot, Trello, Airtable, and Miro. Throughout my professional career, I have managed staff, provided training for new hires, created processes that help streamline business systems and managed multiple projects. As a Project Manager, I have managed stakeholder relationships, managed client's budgets, delivered high quality project results helping to drive ROI. My experience as an Account Manager has helped me manage multiple relationships, develop time management, organization, and manage high stress situations.
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    File Management
    Legal Research
    Scheduling
    Account Management
    Leadership Skills
    Critical Thinking Skills
    Project Planning
    Administrative Support
    Problem Solving
    Data Entry
    Project Management
    Microsoft Excel
    Budget Management
  • $20 hourly

    • 4.9/5
    • (62 jobs)
    A certified digital marketing strategist and SEO project manager having 8 years of rich experience in a wide variety of industries with a search, analytics and social media marketing background. I use this knowledge and expertise to help my clients take their business to the next level with results-driven search engine marketing solutions. My approach is proper mixture of a up-to-date research of SEO needs and its consistent scholarly and virtuous research to present an affordable online marketing solution that will help your business grow by establishing your digital brand and ensuring that you have the best possible Internet presence. I don’t follow a ‘cookie-cutter’ approach, every website is analyzed and each project plan is based on a strategic approach to specific goals. My methods are tailored and designed for long term business growth and ROI (not short term peaks followed by drops) I provide unmatched, assured and ethical SEO services to not merely make your website reputable but also draw a qualified traffic for it therefore increasing its importance, growth and sales… My job as an SEO is to ensure that your website is secure, fast, user friendly and with good ranking positions in all major search engines. I love what I do and passionate about helping my clients be successful. I would welcome the opportunity to help you take your business to the next level and achieve your online marketing goals.
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    Google My Business Optimization
    Google My Business
    Conversion Rate Optimization
    Off-Page SEO
    SEO Backlinking
    SEO Setup & Configuration
    On-Page SEO
    Local SEO
    SEO Keyword Research
    SEO Strategy
    SEO Audit
    Google Analytics
    WordPress
    Project Management
    Search Engine Optimization
  • $45 hourly

    • 5.0/5
    • (15 jobs)
    My expertise lies in being able to help others with revisions, edits and copywriting for all types of writings. I provide assistance to my clents with all kinds of works from structured college papers to creative writing projects and especially short stories and books. I also write copy for websites and sales funnel pages and create SOPs. I am also an expert with Dubsado! I am a self published author on Amazon. I have experience with properly formatting an ebook and paperback book versions to meet KDP requirements ready to upload. I am very flexible when it come to a starting time and the length of time a project can take. I stick to strict deadlines and I am willing to provide as many edits as needed so that we can have the best version possible! I am very detail and goal orientated. I value communication and intregrity to the fullest. I believe in providing full transparency with every project that I take on because it's importanct to me that we both have the best experience. I am always up for a challenge since its the best way to live and grow as an individual! “ Life is all about problems and solutions; it's the way that you move through them that ultimately matters”-Rose Aris
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    Survey
    Life Coaching
    Coaching
    Data Entry
    Organizer
    Copy Editing
    Book Editing
    Writing
    Email Copywriting
    Copywriting
  • $200 hourly

    • 5.0/5
    • (12 jobs)
    Hi, I'm Sam, the founder of Cavi Consulting. I run a team of process consultants, who make businesses more profitable by giving business owners an easy-to-understand snapshot of how their operating model performs in the real world, and suggesting ways to make these operations more efficient. Personally, I have been focused solely on process consulting work since 2010, and have helped clients in many different industry and market contexts achieve their business process objectives. Our core value is in the proprietary framework we use to accurately capture your business’s workings and translate complex workflows into simple diagrams for analysis and improvement, allowing business owners to effectively automate, scale, or generally increase their profitability. In short, we can take any business problem you have and solve it in a consistent, measurable, and effective way. If you have a business problem that you’re unsure how to solve, or if you want to grow, automate, or scale your business but aren’t quite sure where to start, we should talk. Projects that would be a good fit for Cavi include identifying and structuring business problems, creating any type of process mapping, gathering process requirements for operating model or system changes, supporting complex project management from a process and change management perspective, and generally supporting business objectives that require organizational process analysis and redesign.
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    Project Workflows
    Business Process Modeling
    Business Process Reengineering
    Project Management
    ProcessMAP Document Management
    Process Design
    Lean Consulting
    Business Operations
    Business Process Automation
    Business Modeling
    Business Process Management
    Process Improvement
    Six Sigma
    Organizational Plan
    Project Plans
  • $95 hourly

    • 5.0/5
    • (65 jobs)
    With over 30 years experience in business consulting, I can help alot with growing and supporting your business. And we can also schedule a FREE CONSULTATION to discuss your project and goals. (I also can provide a FLAT RATE quote for your project as well.) I support many Fortune 500 companies as well as many small businesses throughout the U.S. in areas of: -- Finance, Accounting, & Taxes -- Operations and streamlining processes -- Business development and growth strategies -- Sales training and recommendations (& increased conversions) I am a strategic problem solver and have much experience in finding areas that make the most impact with the least amount of cost involved. Some small examples of how I can help are: FINANCIAL • Manual to computerized accounting & ERP systems • Monthly/Quarterly Financial Analysis, Review, and Recommendations • Cash Flow Forecasting, analysis and recommendations • Financial Forecast including assumptions and easy-to-change parameters • Create, manage, implement budgets and budget-vs-actual reporting • Implement, train, manage accounting and financial processes and reporting • Recommend/implement business growth and revenue strategies • Recommend/implement increased profit margin and decreased G&A costs strategies • Maximize existing I.T. infrastructure • Train/Support other financial support staff • Create more automated process like onboarding customers or employees MANAGEMENT ADVISORY & SUPPORT • Business Development and Growth Strategies • Financial review, analysis, and improvements • Analyze/Optimize Business Operations, including automation, maximizing IT infrastructure, and streamlining operations • Monthly or Quarterly Financial Review meetings • How to use QB as a management tool, instead of a check register and P&L creator • Improve efficiencies and productivity • Scaling & Growing • Sales, Sales Training, Sales Cycle, Automation, Increased Conversions • Cost Buildup & Price Point Analysis • Due diligence review for M&A (buying or selling a business) • Documenting policies & procedures, including video training modules • Risk Reduction & Internal Controls • General business advisory “partner” to bounce off ideas and brainstorm • Start-up assistance and mentorship • Business turnaround for distressed or unprofitable businesses • Start working with the U.S. Government (GSA and DCAA) plus annual compliance/reporting & DS-1 ACCOUNTING: • Streamline operations for accouting and financial reporting • Reconcile accounts (bank, credit card, merchant, G/L) • Setup QB and other accounting systems • Calculating inventory/COGS • Prepare Income Taxes, Sales Taxes, Payroll Taxes, Excise Taxes • Forensic accounting • Internal audit preparation & support • Implement Onboarding Process of new employees, including mobile and online training programs QUICKBOOKS • Streamline QB Processes • Re-structure or setup Quickbooks settings (Chart of Accounts, Classes, Items, etc) • Clean up or re-build Quickbooks transactions • Prepare Financial statements • Setup Quickbooks, QB payroll, and Job Costing • Processing A/P and A/R • Payroll (Process payroll, payroll tax payments, and payroll tax returns, including W-2s) My rate is flexible based on your project.
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    App Development
    Automated Workflow
    Process Improvement
    Certified Tax Preparer
    Sales Optimization
    Business Process Management Software
    Sales Operations
    Financial Reporting
    Corporate Tax
    Customer Onboarding
    Accounting Principles & Practices
    Business Process Automation
    Intuit QuickBooks
    Tax Return
    Tax Preparation
    Technical Accounting
    Internal Control
    Financial Projection
  • $10 hourly

    • 4.0/5
    • (3 jobs)
    I am an organized bookkeeper with 13 years of extensive experience in processing financial transactions. It includes preparing balance sheets, profit, and loss statements, statement of cash flow, performing bank reconciliations, government taxes, payroll generation, and other related financial statements—skilled in operating accounting software such as Quickbooks, Zoho, Xero, and Hurdlr, calculating tax payments, verifying invoices, receipts, and balance sheets. Handle the loans department in the bank for eight consecutive years dealing with clients loan, collaterals, onboarding clients, and disbursing of loan amounts. I have an excellent background in real estate, where I handle the preparation of the lease agreement and obtain signatures electronically using an appfolio. Managed and scheduled property showings and initiated a listing system for follow-up leads and other administrative tasks such as transcription of the voicemail, research on current rental rates. Coordinate property repair with tenants and contractors, helping them solve the problem and see that everything is under control and repaired. I am confident that I would be an asset to the company. I look forward to speaking with you about how I can help your team achieve its goals.
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    AppFolio
    Bill.com Accounts Receivable
    Xero
    Buildium
    QuickBooks Online
    Accounting Software
    Asana
    Yardi Software
    Bookkeeping
    General Ledger
    Invoicing
    Accounts Payable
    Intuit QuickBooks
  • $50 hourly

    • 4.7/5
    • (40 jobs)
    As a marketing designer & design consultant, I bring a unique blend of creativity, strategic thinking, and problem-solving skills to your projects. My passion for design began at a young age when I spent hours tinkering with building blocks and drawing pictures. Over time, I developed a keen eye for aesthetics and a fascination with the psychology of user behaviour. Today, I'm helping businesses of all sizes and industries elevate their brand image and create memorable user experiences. From crafting a brand identity that resonates with your target audience to designing intuitive interfaces that improve usability, my expertise will take your design to the next level. As your consultant, I will work closely with you to understand your business goals and craft solutions meeting your unique needs. I take pride in my ability to collaborate with my clients, delivering high-quality work. Keep in mind: I'm not just here to fulfil your design needs, I'm here to tell your story! As a design consultant, I comprehend your brand is more than just a logo or a website. It's a reflection of who you are and what you stand for. It's a way to connect with your audience on a deeper level and build lasting relationships. So if you're looking for a design consultant who can help you achieve your business objectives and tell your story in a way that resonates with your audience, look no further. Contact me today for a consultation and take the first step towards enhancing your brand image and user experience. Let's bring your brand story to life!
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    PPTX
    Interior Design
    Industrial Design
    3D Design
    Process Design
    Microsoft PowerPoint
    Brand Research
    Workshop Facilitation
    Marketing Strategy Report
    Digital Marketing Strategy
    Brand Consulting
    Adobe InDesign
    Creative Strategy
    Content Strategy
    Brand Development
  • $32 hourly

    • 5.0/5
    • (18 jobs)
    Social Media posts, Marketing Collateral, Email Campaigns, Blog writing, Research, Product/Business development and reviews, Interior Design, Trade Show and Expo design/setup, PR development and management, Ad mgmt/Optimization HIGHLIGHTS * Proficient in social media marketing and advertising * Detail oriented and efficient * Creative * Successful email campaign development * Experienced blog writer * Over 15 years in sales experience * Team player * Fluent across Microsoft 365 programs and Google software * Proficient typing skills * Extensive experience in patient care, communication, team leadership, problem solving, social media marketing and public relations. QUALIFICATIONS SUMMARY Recognized for leadership and awarded in top global sales and marketing. * Top 1% worldwide in team sales by Le-Vel. * Top 10 award (corporate-wide) for personal sales. * Top 1% worldwide in revenue by It Works Global.
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    Sales
    Social Media Advertising
    Business Development
    Email Communication
    Email Campaign Setup
    Social Media Ad Campaign
    Advertising
    Employee Relations
    CRM Software
    Freelance Marketing
    Email & Newsletter
    Relationship Management
    Market Research
    Public Relations
  • $20 hourly

    • 5.0/5
    • (1 job)
    Bilingual (native Spanish speaker) Operations management and Human Resources management professional with 6 years in the operations and logistics field. I am passionate about recruiting, hiring and developing teams, and also streamlining and improving processes. Some ideas of what I can help you with: -Supply chain and logistics consulting. -Talent acquisition and getting the right candidates into the right jobs. -Interviewing candidates and handling the hiring process. -Project coordinating and handling all of the communication related to projects. -Streamlining and improving processes. -Virtual assistance and analyzing or uploading data. -Customer communication whether it is by e-mails or phone calls. -Translation from English to Spanish.
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    Spanish
    English to Spanish Translation
    Project Management
    Management Skills
    Business Management
    Microsoft Excel
    Logistics Management
    Interview Training
    Logistics Coordination
    Resume Design
    Human Resource Management
    HR & Business Services
    Resume Development
    Mock Interview
  • $40 hourly

    • 5.0/5
    • (4 jobs)
    Innovative, dynamic, and driven professional with over fifteen years of experience in various strategic and operational corporate roles providing exectuive support. Documented ability to streamline processes, resulting in increased efficiency and productivity. A people person driven to add value to the Company and employees through building an inclusive culture to foster engagement specifically in a hybrid and matrix business model.
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    Communication Skills
    Administrative Support
    Marketing Presentation
    Employee Engagement
    Scheduling
    Project Management
    Market Research
    Event Planning
    Executive Support
    Management Skills
    Corporate Style
    Communication Strategy
    Real Estate
  • $100 hourly

    • 5.0/5
    • (2 jobs)
    Individual & Small Business Tax Planning/Filing Custom Retirement & Investment Plans Tax Aware Financial Planning Asset Allocation & Portfolio management Budget Planning
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    Certified Tax Preparer
    Tax Return
    Communications
    Remote IT Management
    Customer Satisfaction
    Tax Preparation Software
    Tax Law
    Investment Strategy
    DocuSign
    Microsoft Office
    Tax Preparation
    Financial Planning
  • $145 hourly

    • 5.0/5
    • (2 jobs)
    I have been working with brands to help them gain control of, and maximize the returns they get from their Amazon business. Amazon is inherently complex and difficult to navigate. I have almost 10 years experience selling on Amazon, and 8 years experience managing brands on Amazon. With an average client life span of 3+ years, I believe that truly speaks to the level of satisfaction our clients have with our work. I can take brand new, upstart brands and help them gain traction, or I can help an existing brand regain control of their brand, and everything in between! I have a team of experts I have hand selected who excel at all aspects of Amazon management! Our team is responsible for generating almost $100MM in sales on Amazon over the last 8 years. Don't trust your brand to someone who cannot show you previous success, trust your brand to someone who can show you proven methods and strategies.
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    Amazon PPC
    Ecommerce Store Setup
    Amazon FBA
    Amazon Listing Optimization
    Ecommerce Development Consultation
    Amazon Advertising Console
    Ecommerce Marketing Consultation
    Amazon
    Business
    Branding & Marketing
    Logistics Management
    Brand Development
    Brand Management
    Brand Consulting
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