Hire the Best Workforce Management Specialists

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Rating is 4.8 out of 5.
4.8/5
Based on 147 client reviews
Tanvi S.

Philadelphia, Pennsylvania

$35/hr
4.9
118 jobs

🌟 Dr. Tanvi Sachar PMP Certified Project Manager with 18 Years of Experience Certified Monday Consultant and Systems Architect • 🏆 PMP Certified with 18 years of project management experience • 🚀 125+ full Monday implementations delivered • 💼 $400K+ in Monday professional services delivered through Upwork and private clients • ⭐ Consistently five-star client feedback • 🇺🇸 75 U.S. clients served, plus multiple across Europe • 🌍 Experience across more than fifteen industries • 🤝 Supported by an internal team of six specialists for fast, high-quality delivery I do not simply set up project management or CRM systems, but I also... I design and build complete business operating systems in Monday that remove manual work, give leadership real visibility, and keep teams aligned without chaos. With 18 years of project management experience and PMP certification, I bring both strategic execution discipline and deep Monday technical expertise to every implementation. I stay personally involved in every project. The difference is simple: expert strategy plus a skilled delivery team, not a random freelancer or a one-size-fits-all agency. 💡 What I bring to your organization 🧠 Strategy-first system design I start with business process consulting, not features. You get structured workflows, clean data models, and scalable architecture instead of brittle templates. ⚙️ Technical depth Advanced automations and integrations using Make, Zapier, n8n, and APIs. I routinely consolidate five or more disconnected tools into one operational backbone. 📈 Full lifecycle delivery Process mapping, architecture, automations, dashboards, onboarding, documentation, and long-term support. 🏆 Proven results More than 78 implementations across construction, manufacturing, insurance, legal, agencies, SaaS, field operations, wholesale, and more. Most clients return for multiple follow-on projects. 🎯 What you get working with me • 📊 Executive dashboards with real-time, decision-ready insights • ⚡ 50–80% reduction in manual work through automation • 📈 A system that scales as your team grows • 📚 Clear documentation so your team stays empowered after handoff ❌ Not a fit for • 💸 Cheap quick builds • 🧱 DIY duct-tape setups • ⏱️ Shortcut-driven projects ✅ A strong fit for • 👔 Founders, directors, and operations leaders • 📉 Teams outgrowing spreadsheets and fragmented tools • 🧠 Companies ready to make Monday their operational backbone

  • Workforce Management
  • Project Workflows
  • Operations Management Software
  • Software Architecture & Design
  • CRM Automation
  • CRM Development
  • CRM Software
  • Business Innovation
  • Digital Marketing Management
  • Digital Marketing Strategy
  • Implementation
Haroon M.

Mississauga, Canada

$30/hr
4.4
25 jobs

The primary risk when scaling an outsourced operation is not capacity. It is the management of an unguided team. I am Haroon, President of NCR, a Canada-headquartered global operations firm with an infrastructure of 1,800+ professionals.I have delivered operations for global clients across various industries. Prior to engineering NCR's global footprint, I served as Chief Operating Officer (COO) for Standard Chartered Bank across the Middle East and Africa, orchestrating massive operational scale across highly demanding, hyper-regulated financial environments. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗛𝗮𝗿𝗼𝗼𝗻? - Market Expansion & Revenue Growth: Deployed strategic frameworks across 7 countries, including uncovering new customer segments for UBL Dubai added $25M+ in annual revenue. - Global Operations Centralization: Eliminated service level breakdowns and customer complaints by centralising operations resulting in savings amounting to $4-$5 million . - Flexible Team Delivery: Turnkey operational setups that adapt easily to your business needs, from single dedicated specialists to fully managed, multi-channel international teams. 𝗢𝗨𝗥 𝗠𝗔𝗡𝗔𝗚𝗘𝗗 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗣𝗜𝗟𝗟𝗔𝗥𝗦: 1. Inside Sales Support & GTM Engineering From multi-channel strategy and advanced data engineering (utilizing Clay, Apollo, and Sales Navigator) to dedicated dialer deployment, B2B lead generation, and live appointment setting, I understand your requirements and needs, whether it is helping businesses enter new markets with confidence or supporting existing businesses looking to scale. 2. Omnichannel Customer Experience (CX) & Managed QA Infrastructure: I engineer the entire customer lifecycle and guarantee quality, designing corporate SOPs, configure ticketing systems (Zendesk, Salesforce), and managing 24/7 omni-channel support via voice, chat, and email. To protect your brand, NCR’s built-in QA layer continuously audits interactions and runs performance scorecards to maximize your CSAT. 3. Talent Acquisition I manage complete international candidate pipelines for complex, fast-moving organizational structures. From crafting clear technical profiles and sourcing elite international talent to multi-stage psychometric evaluations, NCR accelerates your capacity to scale headcount without sacrificing quality. 4. Financial Consulting WIth over two decades of experience as a financial consultant.I was able to manage assets and develop a wealth management division for a private bank with full product offering. I am comfortable dealing with complex corporate financial modeling, business financial planning, P&L analysis for better financial insights. 𝗧𝗛𝗘 𝗡𝗖𝗥𝗜 𝗖𝗢𝗥𝗣𝗢𝗥𝗔𝗧𝗘 𝗠𝗘𝗧𝗥𝗜𝗖 𝗦𝗧𝗔𝗡𝗗𝗔𝗥𝗗: - ISO Certified Quality & GDPR Compliant Security Data Infrastructure - Dual-Language Operating Capability (Native English & French Call Center Functions) - Complete Management Redundancy (Team Leads, dedicated QA, and Account Managers built into every engagement) We work best with growth-stage and mid-market companies that need reliable, ongoing outsourced operations, not one-off tasks. Minimum engagements start at $1,000, with most clients on monthly retainers. If you're ready to stop patching problems and start running a proper operation, send me a message and let's schedule a call.

  • Workforce Management
  • Sales Operations
  • Go-to-Market Strategy
  • Inside Sales
  • Customer Experience
  • Call Center Management
  • Managed Services
  • Quality Assurance
  • Sales Development
  • Process Optimization
  • Enterprise Architecture
  • Staff Recruitment & Management
  • Strategic Planning
  • Financial Consulting
  • Customer Support
  • Customer Service
  • Recruiting
  • HR & Business Services
  • Business Strategy
  • Growth Strategy
Evan Kaiser C.

Mandaue City, Philippines

$7/hr
4.4
8 jobs

🔹 Workforce Management | Team Leadership | Customer Service Expert 🔹 With over 9 years of experience in customer service, workforce management, and team supervision, I help businesses streamline operations, boost efficiency, and elevate team performance. My background spans hands-on and leadership roles—including CSR, SME, RTA, Scheduler, and Supervisor—giving me a well-rounded understanding of contact center and support team dynamics. 💼 What I Bring to the Table: ✔️ Expert in real-time adherence (RTA) and schedule optimization ✔️ Skilled in workforce management tools and performance analysis ✔️ Proven ability to lead, coach, and develop high-performing teams ✔️ Strong customer service foundation with a focus on service excellence ✔️ Process-driven mindset with a passion for continuous improvement Whether you need help managing schedules, improving team productivity, or implementing smarter workflows, I bring the expertise and dedication to help you hit your business goals.

  • Workforce Management
  • Management Skills
  • Analytics
  • Microsoft Excel
  • Google Sheets
  • Scheduling
  • Customer Service
  • Data Entry
  • Order Processing
  • Technical Support
  • Strategic Planning
  • Real-Time Strategy
Lovely Cloie R.

Danao City, Philippines

$10/hr
4.4
77 jobs

If you're struggling to find qualified candidates, dealing with no-shows, or spending too much time filtering unfit applicants — I can help streamline your hiring process and deliver candidates who actually match your requirements. I’m a Full-Cycle Recruiter with experience in high-volume hiring, technical recruitment (including SAP roles), and international talent sourcing across Europe and remote markets. I build pipelines of pre-qualified, engaged candidates — not just resumes. Here’s how I can support your hiring: • End-to-end recruitment (sourcing, screening, interviewing, onboarding) • LinkedIn sourcing & Boolean search for passive candidates • High-volume hiring & pipeline management • Candidate screening (skills, culture fit, salary expectations) • Cold outreach & candidate engagement • ATS/CRM management (Vivian, Symplr, Manatal, Zoho, BreezyHR, HubSpot, Vincere) • Job posting optimization & employer branding support • Background checks & reference verification I also bring experience in workforce coordination and scheduling, ensuring hiring aligns with operational needs — not just filling roles, but filling them efficiently. ✔ Experience across tech, healthcare, and admin roles ✔ Strong communication — handled 200+ calls/day and candidate coordination ✔ Organized, proactive, and detail-oriented in managing hiring pipelines If you need a recruiter who can take ownership and deliver results with minimal supervision, feel free to message me.

  • Management Skills
  • Communications
  • Executive Support
  • Phone Communication
  • Candidate Sourcing
  • Customer Service
  • Candidate Management
  • Staff Recruitment & Management
  • Candidate Interviewing
  • Resume Screening
  • Sourcing
  • Administrative Support
  • LinkedIn Sales Navigator
  • Candidate Evaluation
  • LinkedIn Recruiting
Oluwapelumi O.

Ikeja, Nigeria

$15/hr
5.0
71 jobs

Hi, I’m a No-Code Developer helping startups, founders, and agencies build AI-powered apps, MVPs, and automation systems quickly and cost-effectively. I specialize in turning ideas into fully functional products using tools like Bubble, Glide, Adalo, Softr, Airtable, and AI integrations such as OpenAI and Claude. If you’re looking to launch fast, validate an idea, or automate your business without the cost of traditional development, you’re in the right place. I don’t just build apps, I design systems that solve real business problems. 💡 What I Can Help You With • Build scalable web & mobile apps using Bubble, Adalo, Glide, and Softr • Create powerful backends and databases with Airtable • Integrate AI (ChatGPT, OpenAI, Claude) into your app or workflow • Automate operations using Zapier, Make, and n8n • Develop MVPs for fast validation and iteration • Build CRMs, dashboards, and internal tools • Streamline workflows to save time and reduce manual work ⚡ Why Clients Work With Me - I focus on speed, clarity, and results. - From wireframe to launch, I combine: - Smart automation strategy - Clean, user-friendly design - Scalable system architecture So you get a product that not only works but grows with your business. 🚀 Call to Action Have an idea or need to improve an existing system? Let’s talk. I’ll help you turn it into a working product faster than you expect.

  • Adalo
  • Airtable
  • AI Agent Development
  • OpenAI API
  • Automation
  • API Integration
  • n8n
  • Zapier
  • Python
  • Full-Stack Development
  • Next.js
  • React
  • AI App Development
  • Chatbot Development
  • Supabase
  • Node.js
  • Prompt Engineering
  • Web Application
  • Database Architecture
  • Claude
Pooja G.

Delhi, India

$8/hr
5.0
13 jobs

Are you looking for a trusted HR partner who understands compliance, attracts top talent, and streamlines your HR operations—all remotely? Hi, I'm Pooja Gupta, a Global HR Specialist with over 7 years of hands-on experience in Talent Acquisition, performance Management, POSH, HR Operations, Payroll, Compliance & HR Audit I've successfully delivered results across India, —helping businesses of all sizes build strong, compliant, and efficient HR foundations. Whether you're a startup needing scalable hiring solutions, or an established business looking to optimize HR operations across borders, I bring the expertise, tools, and insight to support your goals. ✅ Here’s how I can support your business: 🌍 Global Talent Acquisition Expertise in global hiring across APAC, ANZ, EMEA, and North America, INDIA 🛠️ HR Operations & Onboarding Streamlined onboarding and offboarding processes that comply with local laws Background checks, document verification, and new hire orientation Full-cycle payroll, attendance & leave management across geographies Employee records management with accuracy and confidentiality 📜 HR Compliance & Policy Development Creation and implementation of customized HR policies and employee handbooks Strong command of labor law compliance in India Support in audits, documentation, and process improvement for HR compliance 📜HRMS Implementation Expertise I specialize in end-to-end HRMS implementation, with hands-on experience in platforms like Petpooja HRMS, Addetto HRMS, Runtime HRMS, Saral, Workday HCM and a strong working knowledge of Keka and Zoho People. From system setup and configuration to employee onboarding, data migration, and policy integration 📜HR Audit & Compliances review Reviewing personnel files for mandatory documents Checking statutory compliance (PF, ESIC, POSH, Gratuity, Shop & Establishment Act) Identifying policy and procedural gaps Preparing professional audit reports with actionable recommendations 📜Registration Services- PF & ESI Registration PT Registration LWF Registration DSC 📜Performance Management -Expert in end-to-end Performance Management Systems (PMS) including goal setting, mid-year reviews, and annual appraisals aligned with business objectives. -Skilled in designing and tracking KPIs/KRAs using Excel dashboards as well as configuring and managing performance cycles on HRMS platforms. 🎓 Certifications & Education Certified in International Labor Laws & Compliance – Skill Arbitrage MBA in Human Resource Management – Maharishi Dayanand University Let’s connect to build a people-first, compliant, and scalable HR framework for your business.

  • HR Policy
  • Administrative Support
  • Documentation
  • Compliance
  • Employee Onboarding
  • Staff Recruitment & Management
  • Employee Relations
  • Policy Development
  • Employee Communications
  • Candidate Interviewing
  • Notion
  • Audition Preparation
  • Payroll Accounting
  • Performance Management
  • Payroll Reconciliation

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