Hire the Best Namely Specialists

D2C generalist with 8+ years in remote operations. I help businesses eliminate manual work, streamline backend processes, and make faster decisions through automation, data, and research. What I Can Do For You ⚙️ Sheets & Automation -Custom Google Sheets systems, advanced formulas, and pivot tables -Dynamic dashboards and real-time tracking templates -n8n workflows and Google Apps Script to automate repetitive tasks -Save your team hundreds of hours in manual work 📊 Data & Reporting -Organize and analyze large datasets for actionable insights -Build automated performance reports and tracking systems -Create real-time dashboards in Looker Studio (GA4 + Google Search Console) 🔍 Market & Competitive Research -Competitive analysis and industry landscape mapping -Expansion opportunity research across real estate, e-commerce, and other sectors -Structured research reports tailored to your business needs 🛒 E-commerce & Supply Chain Ops -Back-end ops setup and management for Shopify -Supplier and vendor coordination, shipping, and manufacturing liaison -Dispute resolution handling for PayPal, Klarna, and Mollie 🗂️ CRM & Case Management -Email management and case resolution workflows -CRM setup and support using Freshdesk, Zendesk, Salesforce, and GoHighLevel -Process documentation and SOP creation 🎨 Creative & Content -Logo design and brand collateral creation -Social media content planning and production -Video editing for marketing and branding using DaVinci Resolve 🛠️ Tools & Platforms Google Sheets Google Apps Script Looker Studio (GA4, GSC) N8N Automation Shopify Zendesk Salesforce Freshdesk GoHighLevel PayPal Klarna Mollie Rent Manager Canva Adobe Firefly DaVinci Resolve ChatGPT Claude AI 📌 Upwork Highlights ✅ 100% Job Success Score 🏆 Top Rated Plus 🕐 8+ years remote experience

Hi, I’m Andrea I’m an Architect and Interior Designer with a 360° multidisciplinary approach, blending architecture, interior design, and visual storytelling through 3D visualization and concept design. My background in home staging, decoration, and photography sharpens my eye for composition, lighting, and materiality, allowing me to create spaces that are functional, emotionally engaging, and full of personality. My portfolio includes residential, hospitality, conceptual, and retail projects developed across Europe and Latin America. ✦ Services 3D Modeling & Renderings Material & Furniture Selection Retail Displays & Pop-up Design Interior Design & Concept Development Space Planning & Furniture Layouts 2D Drawings ✦ Why work with me I bring a holistic, detail-driven approach, ensuring every space feels cohesive, balanced, and intentional. I work closely with clients from early concept to final visualization, translating ideas into thoughtful, well-crafted spaces. Let’s bring your vision to life 📩 Send me a message to discuss your project. I’d love to help you create a space that feels as good as it looks!

Struggling with slow response times, unresolved tickets, and overwhelmed inboxes affecting your customer experience and sales? I help eCommerce brands and SaaS companies deliver fast, reliable, and professional customer support that keeps customers happy, reduces churn, and improves retention. Instead of just answering tickets, I help create a smoother support system that improves response time, customer satisfaction, and overall workflow efficiency. Results I Help Businesses Achieve: ✔ Faster first response and ticket resolution times ✔ Improved customer satisfaction (CSAT) and customer retention ✔ Reduced ticket backlog and support delays ✔ Better workflow organization and team productivity ✔ Accurate CRM and customer data management Customer Support Services: • Email & Live Chat Support • Creative Writing • eCommerce Support (orders, refunds, returns, tracking) • SaaS Customer Support • Help Desk & Ticket Management • Customer Complaint Resolution • Billing & Account Support • Customer Experience Support • Backlog Cleanup & Workflow Improvement Tools & Platforms: Zendesk | Freshdesk | HubSpot | Salesforce | Slack | Asana | Trello | Google Workspace Why Clients Like Working With Me: ✔ Fast and professional communication ✔ Strong attention to customer satisfaction ✔ Organized and reliable support management ✔ Ability to stay calm under pressure ✔ Focused on solving issues, not just replying to tickets If you need a customer support specialist who can help improve your support experience, reduce response delays, and keep your customers coming back, I’d be glad to work with you.

My name is Danny Castillo, and I’m a bilingual professional freelancer with 8+ years of experience in technical support, customer support, sales, and real estate–related services. Over the years, I’ve worked with top companies across multiple industries, including Microsoft, Capital One Bank, and real estate companies like Re/Max & Compass, consistently delivering high-quality results and exceptional client satisfaction. I have a proven track record as a reliable and driven professional, and I’m dedicated to helping clients succeed through clear communication, strong execution, and a results-oriented approach. Thank you for visiting my profile — I look forward to working with you!

I am a Solution Analyst and Team Lead with a 100% Job Success rate. I specialize in two things: ensuring your data is flawless and making sure your team runs like a well-oiled machine. Whether you need complex research organized into a clean Excel dashboard or a support team that needs expert coaching and scheduling, I bring the technical skill and leadership experience to get it done. I don't just "do tasks"—I provide reliable solutions that help your business scale. Specialized Service Stack - Data & Research: Web collection, business research, and accurate record-keeping. - Excel & Analytics: Creating professional tables, graphs, and structured spreadsheets. - Customer Support: Expert email support and technical troubleshooting. - Operations Leadership: Team management, scheduling, and task delegation. - Training: Onboarding new hires and coaching experienced agents for better KPIs. The Client Experience - Accuracy: Data is only useful if it’s correct. I ensure 100% reliability in every file. - Independence: As a former Team Lead, I manage myself and my tasks so you don't have to. - Clear Communication: Regular updates and professional, transparent correspondence. - Efficiency: High-quality results delivered on time, every time.

🔹 I am a reliable Virtual Assistant with a background in English studies and strong attention to detail. I provide support in data entry, email management, and live chat, ensuring accurate and timely work with clear communication. 🔹 What I Offer Efficient and organized support to help clients save time and manage daily tasks smoothly. 🔹 Tools I Use Microsoft Office (Word, Excel), Google Workspace, and basic CRM systems for managing tasks and customer interactions. I am also familiar with AI tools like ChatGPT to improve efficiency, write professional responses, and handle daily tasks effectively.