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Check out Procedure professionals with the skills you need for your next job.
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Rating is 4.7 out of 5.
4.7/5
based on 833 client reviews
  2. Writing & Translation Talent
  3. Technical Writers
  4. (Current) Procedure Freelancers
  • $30 hourly

    • 5.0/5
    • (44 jobs)
    With 7 years of experience in Human Resources, my specialization in Technical Recruitment and Learning & Organizational Development can help you attract and retain top talent. I take a comprehensive 360-degree approach to recruitment, emphasizing Employee Branding and Candidate Experience, which results in a stronger team and higher retention rates. My in-depth understanding of effective adult learning theories and practices can improve learning and development opportunities for your employees, leading to a more skilled and productive team. By applying organizational development theories and Change Management principles, I can create a supportive environment that promotes higher engagement and leads to improved business outcomes. My ultimate goal is to actively partner with your organization in thriving by providing you with HR solutions tailor - fitted to your needs.
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    Company Policy
    Compensation & Benefits
    Labor Relations & Negotiation
    Procedure Development
    Content Writing
    Training & Development
    Academic Editing
    Training Presentation
    Research & Development
  • $35 hourly

    • 4.9/5
    • (9 jobs)
    * Custom illustrations and designs * (Franchise) Operations Manuals * Systems, strategy, and business research *Process Specialist * University educated and self-taught
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    Company Policy
    Technical Documentation
    Editing & Proofreading
    Procedure Development
    Instruction Manual
    Technical Writing
    Copy Editing
    Data Analysis
    Writing
    Strategy
    Graphic Design
    Procedure Manual
    Business Services
  • $80 hourly

    • 5.0/5
    • (68 jobs)
    I am the #1 Health & Safety consultant on Upwork. My credentials are that I am a Certified Safety Professional (CSP) & certified Project Management Professional (PMP) and have been published in Marquis Who's Who in America. I have experience at several fortune 500 companies in a corporate and field setting. I’m the best of the best when it comes to my knowledge and expertise driving strategic initiatives in workplace safety. I led the charge in creating the nation’s safest FedEx building by driving culture change. I am currently a Sr. Director of EHS for a pharmaceutical company. If you’re looking for top-tier global talent and knowledge around workplace safety, I’m your guy. I have extensive experience writing policies and procedures, as well as developing safety programs with huge ROI’s from the ground up. I have developed, designed and presented hundreds of safety trainings (in-person, elearning & virtual reality) that have been taken several million times by workers. I also have global experience effectively leading high value and high impact projects. Reach out to me to gain a leg up on safety at your company, and/or to assist with your project management needs. Examples of services I can expertly provide: ✓Advise on ergonomics best practices ✓Assist with OSHA compliance efforts ✓Authoring or reviewing safety manuals, policies, procedures ✓Be an SME for all of your OSHA or safety related inquiries ✓Blog article content creation on latest trending information in the health & safety industry ✓Consult you and your team on industry best practices for developing a world class safety culture ✓Create, develop and review safety related training content/courses & elearnings ✓Develop toolbox talks ✓Improve your project management tracking methods (Airtable expertise) ✓Incident investigation with root cause actionable findings ✓Inform and influence culture change with safety as high as c suite level ✓Provide coaching to your safety or operations team on best practices ✓Review and consult on best Safety Management System (SMS) platforms and features
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    Regulatory Compliance
    Training Online LMS
    Occupational Health
    Instructional Design
    Project Management Office
    Company Policy
    Environmental, Health & Safety Software
    Policy Development
    Procedure Development
    Article Writing
    Project Management
    Training & Development
    Management Consulting
    Workplace Safety & Health
    Human Resource Management
  • $50 hourly

    • 5.0/5
    • (15 jobs)
    I have 10 years of experience in Human Resource functions, and I’m confident I can help you with: 1. Development and guidance on HR Policies, in compliance with state and federal laws, specific to organizational culture a. Creation, revision, and editing of employee handbooks and other HR policies 2. Consultation with organizations for the development and/or revision of HR Processes including, a. Job description and career path development b. Recruiting, interview, and hire process c. New employee on-boarding process and tools d. Performance management/disciplinary action process 3. Consultation on organizational restructures, workforce planning, and professional learning and development 4. Recruiting to attract and hire top talent for exempt and non-exempt roles, including compensation review and recommendation 5. Navigating employee relations topics a. Employee engagement efforts b. Performance management coaching c. Disciplinary action guidance d. Investigating employee complaints
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    Payroll
    Human Resources Consulting
    HR Policies
    Procedure Development
    Company Policy
    Employment Handbook
    Administrative Support
    Job Description Writing
    Performance Management
    Employee Onboarding
    HR laws
    Employee Engagement
    Recruiting & Retention
    Employee Communications
    Human Resource Management
  • $56 hourly

    • 5.0/5
    • (4 jobs)
    I am a Pharmaceutical Facilities validation expert. I have written literally hundreds of technical documents including validation documents, test protocols, standard operating procedures, operations manuals, instruction manuals, safety procedures, etc. I have extensive experience in content illustration of technical materials and graphic design to enhance content understandability. I am detail-oriented to a fault and am confident I can produce documentation that meets your expectations.
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    Image Editing
    Microsoft Excel
    Microsoft Access Programming
    Scriptwriting
    On-Camera Presenting
    Editing & Proofreading
    Technical Documentation
    Video Editing & Production
    Procedure Development
    Technical Writing
    Software
    Instruction Manual
    Technical Editing
    Copywriting
    Tutorial
  • $22 hourly

    • 5.0/5
    • (5 jobs)
    I introduce myself as a friendly and approachable HR professional having nearly 11 yrs of corporate experience. During this period, I have worked in various sectors like IT, Digital Marketing, OTT, Healthcare, Corporate Office (Manufacturing, Pharma, Retail), which enables me to understand the specific needs of an organization. Starting from a trainee in the HR team, I have emerged as an independent worker capable of handling teams. I have been associated with companies of varied capacities like startups, medium-sized, and big ones, which gives me an insight into each enabling to work manually and with automated software/processes. I hold extensive experience in Manpower Planning, Recruitment, Payroll, Performance Management System, Policies and Procedures, Legal Compliance, Training and Development, Employee Engagement, Employee Grievance Handling, Full and Final settlement, preparing HRIS reports, and HR records management. I have also gained experience in using Project Management Softwares like Asana and Trello, Planning tools like Mural, Time Tracking and Productivity Monitoring tool like Hubstaff. It's been nearly two years that I started remote work which I found to be a different world altogether and enjoying it as I explore more and more. My educational background, Master’s Degree in Management with specialization in HR, Bachelor's Degree in Computer Science has been the foundation for consistency in my work. Being the daughter of a retired Air Force Officer, I have experienced quite a number of cities and educational institutes making me adaptable to new places and people. My core strengths are hard work, discipline, strong work ethics and communication skills. I am passionate about understanding human psychology which helps me manage people issues and expectations. Resolving employee queries as quickly as possible eventually providing them with a comfortable work environment makes me happy.
    vsuc_fltilesrefresh_TrophyIcon Procedure
    Procedure Development
    Employee Engagement
    Employee Communications & Presentations About Policies
    Employee Onboarding
    Salary Survey
    Performance Management
    Payroll Processing
    Staff Recruitment & Management
    Policy Analysis
    Policy Writing
  • $42 hourly

    • 5.0/5
    • (118 jobs)
    Over the past 25 years, I have recruited hundreds of employees across all major industries, including hospitality, insurance, IT, healthcare, sales and marketing. I am an expert in the end-to-end recruitment and selection process, including identifying staffing needs, developing job descriptions, screening applicants, crafting interview questions, conducting interviews, and selecting suitable candidates for the position and for the company. I have used a number of Applicant Tracking systems, and will be able to use your preferred system. I have extensive experience in staff orientation and training, and in developing training manuals, employee handbooks, policies and procedures and staff performance systems. I have used my extensive experience in recruitment to assist people to update their resumes and LinkedIn profiles, as well as preparing them for job interviews. I look forward to helping you, and helping your business!
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    Interpersonal Skills
    Personnel Records
    Procedure Development
    Candidate Management
    Candidate Recommendation
    Job Posting
    Phone Communication
    Recruitment
    Resume Screening
    Policies & Procedures
    Job Description Writing
    Recruiting
    Resume Writing
    Human Resource Management
    Candidate Interviewing
  • $75 hourly

    • 4.9/5
    • (9 jobs)
    Let me help your organization! I have over 17 years of experience in transactional Human Resources. I specialize in writing policy and procedure, employee guides, employment law articles, offer letters, job postings, interview questions, onboarding, employment branding, and more. I partner with organizations to assist them their meet their current goals and to ensure future success. In addition, I work as a Human Resources coach working with senior HR professionals to enable them to create successful HR departments.
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    Employment Handbook
    Company Policy
    Procedure Development
    Employee Communications
    Recruiting
    Human Resource Management
    HR & Business Services
    Writing
  • $100 hourly

    • 5.0/5
    • (51 jobs)
    “With 20+ years operational and CHRO experience, I deliver expert HR solutions for solopreneurs, startups, and small to mid-sized businesses.” I offer a variety of services on an hourly or as needed basis to help establish and grow your foundational HR systems, onboard and retain the best talent, manage your team with confidence, reduce risk and keep your company compliant with local, state and federal law, handle everyday people problems, and collaborate together on projects as needed for your ongoing operational success. Areas of practice include: - Policy + Procedure Development - Employee Onboarding - HR Audits + Compliance - Employee Relations - Workforce Planning - Compensation + Benefit Design - Performance Management - Strategic Planning + Project Management - Leadership Development + Coaching - Key Performance Indicators and Reporting Industries: Arts Administration, Consumer Goods, E-Commerce, Educational Tech, Fintech, Healthcare, HR Tech, IT, Logistics, Marketing, Manufacturing, Non-Profit, Pharmaceutical, SaaS, User Research, UX/UI Design, Wholesale Distribution
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    Hiring Strategy
    Human Resource Management
    Human Resources Consulting
    Policy Development
    Policy Writing
    Business Coaching
    Candidate Sourcing
    Employment Law
    Project Management
    Human Resources Strategy
    Business Consulting
    Benefits
    Strategic Plan
    HR & Business Services
  • $25 hourly

    • 5.0/5
    • (10 jobs)
    I am a solutions-focused Human Resources Business Partner! With over 18 years of HR experience covering the full employee lifecycle, I can provide solutions to problems you may not even be aware of. I have worked for small, non-profit organizations up to large Fortune 500 corporations - from sole practitioner to executive leader. One of my specialties happens to be setting up and running an entire HR Department, where none previously existed. Summary of my skills: - HR Audits - Operations / Project Management - Recruitment, Selection, Onboarding and Training - Compensation & Benefits Administration - Performance Management - Employee Engagement - Policy & Procedure Development - Personnel / Conduct / Disciplinary Issues - Employee Relations & Negotiations - Labor Issues / Labor Cases / Legal
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    Human Resource Information System
    HR & Business Services
    Employee Communications
    Employee Relations
    Candidate Evaluation
    Email Communication
    Candidate Interviewing
    Office 365
    Human Resources Consulting
    Applicant Tracking Systems
    Customer Service
    Administrative Support
    Operations Management
    Recruiting
    Human Resource Management
  • $50 hourly

    • 4.8/5
    • (24 jobs)
    • Technical communications specialist with experience in software, telecommunications, utilities, and financial services. • Over twenty years of experience at writing, developing, and maintaining documentation for both technical and non-technical audiences. • Skilled at producing technical specifications, user manuals, system documentation, online Help, documentation plans and design description. • Performs essential business analysis, including creating use cases and user interface designs, system validation documentation, and functional requirements. • Experienced in analysis, design, development, implementation and evaluation of technical instructional materials. • Able to work efficiently in a team or scrum based environment or as an independent contributor to an organization. Specialties: Writing Technical Specifications, Writing User Documentation, Writing System Documentation, Writing Online Help, Writing Documentation Plans, Writing Use Cases, Writing User Interface Designs, Writing Functional Requirements,
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    Microsoft Excel
    Adobe FrameMaker
    Scrum
    Microsoft Word
    Technical Editing
    Adobe Acrobat
    Online Help
    XML
    Internal Communications
    Technical Documentation
    Atlassian Confluence
  • $85 hourly

    • 5.0/5
    • (56 jobs)
    Expert writing assistance for policies & procedures, user guides, instructional materials, whitepapers / content marketing, safety guides, and more... I am known for 100% accurate and high-quality content with quick turnaround, including projects which are complex and/or highly technical. Thank you very much for visiting my profile. In my relatively short tenure with Upwork, I have been extremely successful, having achieved the Top-Rated Plus ranking which requires significant accomplishments on the platform. I also have and maintain a 100% Job Success Score; this comes from carefully selecting projects which I know that I can perform perfectly 100% of the time. I owe my Upwork success in large part to my seventeen years of experience working for the world’s wealthiest company, Saudi Aramco - which is also the world's largest oil company. While at Aramco, I ran several prestigious programs within my 2,000-person department, including maintaining international accreditations. Because of my writing skills, I was the de facto technical writer for my department, responsible for creating policies, procedures, training manuals, SOPs, articles, press releases, and testing instruments. Since departing Aramco, returning to the U.S., and joining Upwork, I have successfully assisted many clients with myriad and diverse projects, ranging from fairly straightforward tasks to highly complex and technical jobs. Some general examples are as follows: • All manner of policies and procedures • Safety courses / guides • User guides / owners' manuals / installation guides (equipment, software, automotive, etc.) • Whitepapers / blogs / website content / content marketing • ASPICE documentation • SOC2 documentation • Amazon 2/6 Pagers - editing support • E-learning content development • Product descriptions (technical and otherwise) ... essentially professional and proficient editing of any written documentation/communication Further, I bring an unparalleled aspect and asset to each project - a business partner possessing a PhD in English and JD (law) degree, with extensive editorial experience at a large publishing house. She provides a unique second layer of professional review to every project prior to submission, ensuring that the client receives a perfect product.
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    User Technical Training
    Automotive
    Fire Protection Engineering
    SEO Writing
    Online Instruction
    Safety Assessment
    Process Safety
    Workplace Safety & Health
    Website Content
    Company Policy
    Technical Writing
    Editing & Proofreading
    Technical Manual
  • $59 hourly

    • 5.0/5
    • (7 jobs)
    Customers, support teams, marketing, and other business stakeholders all have different documentation needs. My goal is to help brand new users find their way, and internal teams stay on top of product updates and best practices. I care deeply about people’s experiences when interacting with both products and the companies that create them. We can’t make assumptions about what is intuitive to people, and I believe it’s key to support them as they are getting started, trying to do something new, or when things don’t make sense. Having spent over a decade developing materials for applications and software-as-a-service, I can provide understanding, clarity, and thoughtful user experience. My background in software product and project management provide an insider perspective on what businesses and customers are looking for and how development teams operate. These skills also help me stay organized and communicate with stakeholders. I have experience working with startups, nonprofits and enterprise organizations, and work well with teams of different backgrounds whether co-located or distributed globally. ____________ MY SERVICES ____________ • How-to articles and quick start guides for end-users and customer-side administrators • Knowledge base and help center development and maintenance • Internal documentation for account managers, customer service reps, and product teams • Release notes for business stakeholders and customers • Evaluation of existing resources and materials • Interface labeling to aid clear and consistent user experience • Style guides, templates, and defined term libraries for uniformity and polish • Expertise in Confluence, Jira, Zendesk, Snagit, Lucidchart, O365, Google Workspace, Markdown, HTML and more _________ OUR PARTNERSHIP __________ I like building long-term relationships with my clients. We can get comfortable working together and I can provide better support with gained product expertise and institutional knowledge. This can be for regular release-cycle updates, long-term projects, or as-needed smaller deliverables. To give you lots of flexibility to use my time as needed, responding to changing priorities in dynamic environments, I work by the hour with a set number of hours each week (rather than fixed price projects). I'll commit 10-20 hours to you, in turn asking you to provide me a minimum of 10 hours of work per week. I can accommodate hours to overlap with various time zones, with availability from 13:00–23:00 UTC. Please have a look at my Upwork portfolio to see documentation, articles, and training materials illustrating some of my experience, and let me know if you have any questions. For fun, you could also have a peek at my Productivity Tips blog (bestabile.com/productivity-tips).
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    Online Help
    Zendesk
    Information Architecture
    User Guide Writing
    Markdown
    Knowledge Management
    User Experience
    Software Documentation
    Atlassian Confluence
    User Interface Design
    Release Notes
    Instruction Manual
    User Manual
    Technical Documentation
  • $20 hourly

    • 4.8/5
    • (24 jobs)
    Your one stop shop for your Human Resources, Recruitment and Workforce Management Needs RECRUITMENT Talent Acquisition Diversity and Inclusion Employer Branding Technology Integration Candidate Experience WORKFORCE MANAGEMENT Contact Center Management Fundamentals Workforce Management Scheduling, Forecasting Concepts and Models and Workforce Capacity Planning Skill Development Performance Management Employee Well-being Flexible Work Arrangements planning HUMAN RESOURCES Compliance HR Technology Employee Relations Conflict Resolution Succession Planning EMPLOYEE ENGAGEMENT AND RETENTION Recognition and Rewards Career Growth Communication PROVE EXPERIENCE in: * Growing teams through effective recruitment * Setting up teams for success by Implementing Policies and Procedures * Setting up new accounts, business, companies from scratch and creating Key Performance Indicators. * Supervising teams, dealing with global clients and business partners offshore/onshore and indirectly supervising teams in operations * Vast experience in handling erring employees and labor cases globally.
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    Candidate Interviewing
    Compensation
    Customer Experience
    Human Resources Compliance
    Human Resource Management
    Benefits
    Employee Engagement
    Recruiting
    Human Resource Information System
    Human Resources Consulting
    Human Resources Analytics
    Human Resources Strategy
    Human Resources Modeling
    Customer Support
    Researcher
  • $150 hourly

    • 5.0/5
    • (5 jobs)
    Ready to scale your operations or increase efficiency to make room for growth? I can help! As a results driven thought leader I can: Apply my experience in operational efficiency, training, and Lean/Continuous improvement to help you achieve your goals. Work with your cross functional teams to understand and close gaps in processes, training, and knowledge that present barriers to amazing client experiences. Implement QA programs that support team members and equip them to provide elevated service. Work with your leadership team to develop short and mid term strategy and a plan to execute that strategy. Use data to drive decisions and inform where to best deploy your limited resources. Provide end-to-end project management for any of your operational efficiency or transformation projects. use proven methodology to sustain changes and ensure continuous improvement. I am well known and respected for quickly building strong relationships that create buy-in.
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    Insurance Agency Operations
    Staff Development
    Continuous Improvement
    Training & Development
    Process Optimization
    Business Coaching
    Zendesk
    Customer Experience
    Lean Consulting
    Data Analysis
    Business Transformation
    Strategic Planning
    Business Operations
    Change Management
  • $85 hourly

    • 4.3/5
    • (12 jobs)
    The motto I have and will always live by: "Integrity First, Service Before Self, Excellence in all that I do". I'm an expert in my field of business consulting and I can offer the following services: - Full Business Consult - Process/Management/Strategies + Leadership Development + Process Management and Development + Business Audit (legal compliance with State, Federal, Local laws to include taxes) + Sustainability and Growth Strategies - Human Resources Consult - HR Review/Compliance/Management + Payroll Processing + HRM/HRIS system implementation, training and management + Compliance and Audit + Training on HR topics (such as Harassment, EEOC, Ethnics and Ethics, Cyber Security, Confidentiality and Propriety Information and more). .... And I can do so much more! I'm able to assist you with all aspects of your business and organization needs. With over 14 years of experience in business development and multiple industries served, I've done and seen a lot. I would love the opportunity to be able to bring value and growth to your project or company needs. U.S. Citizen, able to work in the US - native American speaker and writer. My name is Ryan, I'm a freelancer and I'm ready to get started on your project today!
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    Human Resources Strategy
    HR & Business Services
    Business Development
    Business Consulting
    Human Resources Consulting
    Marketing Operations & Workflow
    Executive Coaching
    Human Resource Management
    Business Services
  • $100 hourly

    • 5.0/5
    • (43 jobs)
    I have over 20 years of HR experience including 10 years in HR leadership positions and over 7 years providing HR consulting services. My HR experience encompasses multiple industries from small businesses with less than 100 employees to larger companies with over 4,000 employees. Education: Bachelor’s Degree in Human Resources Master's Degree in Organizational Development (10/2022 completion date) Certifications: Senior Professional in Human Resources (SPHR); Professional in Human Resources - California (PHR-CA) Areas of HR Expertise include the following: General Human Resources *ADA Accommodations *Benefits Plans *Compensation Plans & Analysis *Compliance *EEOC Filings, Investigations & Complaint Responses *Employee Handbooks *Employment Law (Federal, State, County and City specific laws) *HR Department Analysis and Right Sizing *HRIS, Payroll and ATS System Implementation *Independent Contractor Classification Analysis (Including AB-5) *Investigations & Grievances *Job Descriptions and Job Postings *Mergers & Acquisitions *Onboarding *Performance Management *Policy & Process Flow Development *Recruitment & Retention *Training & Development *Workforce Development (including growth & downsizing)
    vsuc_fltilesrefresh_TrophyIcon Procedure
    Human Resources Strategy
    Human Resource Management
    Human Resource Information System Implementation
    Employment Law
    Management Development
    Mergers & Acquisitions
    Employment Handbook
    Training & Development
    Policy Development
    Human Resources Compliance
  • $27 hourly

    • 4.7/5
    • (16 jobs)
    Creativity. ...is where my entire existence roots from. Creativity is characterized by the ability to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions. As a person to be entrusted with diverse and challenging tasks, I think it would be critical to have an employee that is creative as much as hardworking and organized and that is what I am.
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    Virtual Assistant
    Candidate Recommendation
    Compensation
    Candidate Management
    Administrative Support
    Human Resource Management
    Recruiting
    Employee Communications
    Human Resource Information System
    Microsoft Office
    Executive Support
    Email Communication
    Communications
  • $15 hourly

    • 5.0/5
    • (18 jobs)
    🔝 TOP RATED PLUS + since 2018 | 📣 Full-time Freelancer | Human Resources Manager | Executive Assistant to the CEO 🏆 10 years of Full-Cycle Human Resources experience and demonstrated successful history of placing top tier talents (from an entry level to C-suite position) in the field of #CustomerService; #Sales, #IT; #Engineering; #Healthcare; #Banking & #Finance, #Education Professionals. #Crypto #Blockchain #Seo # Digital Marketing #Copywriters #DataAnalyst #Humanresourses and many more. 📌 Primary expertise and very passionate about recruiting, people management, building HR structure, Employee Retention, Onboarding New hires, Performance Coaching, Creating company culture, Employee Engagement and team building activities, Training HR Juniors, Creating training materials, Building skills ladder designed per department, Safe and legal, Employee reviews, Salary Negotiation, Management of the full cycle journey from building the pipeline to closing the candidate. Proven success of managing 100+ Employees all over the world. 📌 Primary expertise is partnering with the Ceo, Operations, Department Heads, onsite/remote recruiters and hiring managers to quickly identify the high-quality candidates available on the web and via alternate sources. 🛠️ Recruiting Tools: Upwork, Jazz HR, Job Adder, Workable, Indeed, ZipRecruiter, Monster, Job Street, Craigslist, Salesforce, Recruitee, Workday; FreshTeams, BambooHR 🛠️ Sourcing: LinkedIn Recruiter, Maxhire. Bullhorn,Monster.com, seek,Dice,ZiprecruiterVial | Close; Sourcing: Social Media, Sales Navigator, Contac Out, Hr connections and many more.. 🛠️ Other Tools/CRM/: Slack, Insightly, Monday.com,Asana,Guesty,Sales Navigator,, GSuite, Calendly, PipeDrive CRM, Zapier, Interseller, Trello,Slack,gsuite,outlook ,Yodel,Grasshopper,Loom and other prescribed. 🛠️ Social Media: Sites Account Creation, Posting, Engaging with Customers' comments, reviews, and inquiries. (Facebook, YouTube,IGTV video uploading, Twitter, Instagram, Pinterest, Smartque, Canva, Mailchimp and more) ✍️In addition, I have extensive experience in digital marketing, Executive Assistant to the CEO, Social Media Management, and Property Manager/Guest Communication ( for Booking websites like: Guesty,Airbnb, etc ) I have proven abilities to manage, maintain, and find ways to help you prepare for your business' growth and the forces at play. ✍️You will find me to be well-spoken, energetic, confident, and flexible, the type of person whom you can rely on. I also have a wide breadth of experience that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met. ✍️My experience has shown that investing in human resources professionals is one of the best ways for a business to gain an edge over its competitors. Your company's engine is powered by the staff you hire and the manager in charge of them. If you require guidance and consultation, contact me. Let's collaborate!
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    LinkedIn Recruiting
    IT Recruiting
    Social Media Management
    Staff Recruitment & Management
    Customer Service
    Online Chat Support
    Administrative Support
    Property Management
  • $70 hourly

    • 5.0/5
    • (5 jobs)
    I am a cross-functional and strategic HR professional with a strong focus on Global Recruitment across multiple countries. I am results-driven and have a strong knack for finding Rock Stars and Players in any industry. With over 20 years of experience across all HR verticals, I can offer an end-to-end service of the highest quality. I have a good record of accomplishment working collaboratively and in partnership with all stakeholders to achieve the organization's goals.
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    Payroll Accounting
    Procedure Development
    Compensation Report
    Termination
    Benefits
    Leadership Development
    Employee Relations
    Staff Recruitment & Management
    HR & Recruiting Software
    Compensation & Benefits
    Freshdesk
    Bamboo Material
    HR & Business Services
    Strategy
    Human Resource Information System
  • $80 hourly

    • 4.9/5
    • (45 jobs)
    I am an expert-vetted project and operations management specialist with over 27 years of industry experience driving strategic transformation and performance improvements for global organizations. My analytical approach, collaborative spirit, and relentless focus on outcomes have made me a trusted advisor for enterprise initiatives. I recognise that there may be an initial concern regarding my location and differing time zones; however, it is for me to assure you that this will not prove to be a problem at all. I have utilized Upwork for some four years now and attained the coveted Expert Vetted status during that period - an accomplishment achieved by recognition of consistently providing an extremely high-quality professional service offering, it is by invitation only. This places me in the top 1% of the 18 million freelancers using the platform. My approach is that I work around my clients, and time zones have and never will interfere on that front. As an expert integrator, I excel at optimizing processes to work smarter, not harder. By digging into the details, I'm able to find efficiencies while keeping the big-picture goals in sight. I have spearheaded process re-engineering efforts, built project teams from the ground up, and implemented technologies to drive productivity gains. My planning methodologies have been recognized as best practices in the industry. I am a solutions-focused, lateral thinker. I bring an equanimity and professionalism that builds confidence even in complex initiatives. I have successfully managed portfolios valued at over £550 million and led large-scale change management efforts. My experience spans startup consulting, eCommerce, banking, construction, and beyond. Notable Achievements: ● Increased e-commerce company sales by 30% in 2 months through influencer partnerships and strategic digital marketing. ● Set a new benchmark for contractual obligations on a £1.3 billion scheme. ● Recognized for best practice planning methodologies; led planning processes for significant initiatives. ● Directed launch of multi-language eCommerce sites, optimizing SEO, content, and design for maximum conversions. ● Built project management teams from the ground up, training staff and implementing processes and tools like Monday.com. ● Managed a portfolio of 375 projects, with a value of £550 million and a staff contingent of 100. ●Spearheaded the process re-engineering of 36 processes and reducing them to 18, implementation and training of Monday.com and establishing a PMO for one of Dubai’s largest banks. ●Saved a client $60,000.00 by using the contract to challenge an extension of time claim. ●Succesful client retention exercises for companies. ●EOS Self Implementation. I have dedicated myself to continuous improvement through certifications and education. I combine proven methodologies like Earned Value Management and Lean Six Sigma with new techniques to bring fresh perspectives. With decades of experience and a passion for driving change, I can quickly understand client needs and deliver tailored high-impact solutions. My strategic acumen and flawless execution build confidence that I will exceed expectations. I am committed to working as a true partner in taking organizations to the next level. Skills: ●Startup Consulting ●Strategic Planning ●Critical Thought ●Operational Analysis ●Project & Program Management ●Certified Monday.com Consultant ●ClickUp Specialist ●Contract and Change Management ●Business and Operational Continuity Management ●Business Process Management (BPM) ●Business Process Improvement (BPI) ●Operations Management ●EOS & Scaling Up
    vsuc_fltilesrefresh_TrophyIcon Procedure
    Operations Analytics
    Critical Thinking Skills
    Business Process Reengineering
    Operational Planning
    Process Documentation
    Process Improvement
    Business Analysis
    Business Operations
    Strategic Planning
    Change Management
    Business Process Management
    Organizational Design & Effectiveness
    Program Management
    Management Consulting
    Startup Consulting
  • $70 hourly

    • 5.0/5
    • (14 jobs)
    Hello and welcome to my Upwork profile! I'm thrilled to have the opportunity to introduce myself as an experienced HR professional and consultant with a diverse background across a wide range of industries. Throughout my career, I have gained comprehensive expertise and skills across the full spectrum of Human Resources. As an HR professional, I am passionate about partnering with organizations to create a positive and productive work environment that fosters employee engagement and drives business success. I understand that effective HR practices are vital for attracting and retaining top talent, developing high-performing teams, and aligning HR strategies with organizational goals. With my extensive experience, I have successfully navigated various HR disciplines, including recruitment and talent acquisition, employee onboarding and retention, performance management, compensation and benefits, employee relations, compliance, and HR policy development. I have worked closely with executives, managers, and employees at all levels to provide strategic guidance, support, and solutions to HR challenges. Throughout my career, I have worked in diverse industries, including government, finance, healthcare, non-profit, and more. This exposure has given me a deep understanding of industry-specific HR practices and the ability to adapt and tailor HR strategies to meet the unique needs of different organizations. As an HR consultant, I bring a collaborative and results-oriented approach to my work. I partner closely with my clients, actively listening to their needs and objectives, and providing tailored HR solutions that align with their organizational culture and business goals. Whether it's conducting a comprehensive HR audit, developing and implementing HR policies and procedures, or providing guidance on complex employee relations issues, I am dedicated to delivering high-quality and impactful results. I pride myself on staying up-to-date with the latest HR trends, best practices, and legal requirements to ensure that the advice and solutions I provide are current and compliant. I am adept at utilizing HR technologies and systems to streamline processes and enhance efficiency, such as HRIS, applicant tracking systems, and performance management software. Collaboration and client satisfaction are at the core of my work. I believe in building strong partnerships with my clients based on trust, open communication, and a shared commitment to achieving HR excellence. I am known for my professionalism, integrity, and ability to handle sensitive and confidential information with utmost discretion. Thank you for taking the time to visit my profile. If you are seeking an experienced HR professional and consultant who can support your organization across the full spectrum of Human Resources, I am here to help. Let's work together to create a thriving and people-focused work environment that drives success. Best regards, Daniela
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    Performance Management
    Microsoft PowerPoint
    Resume
    Microsoft Excel
    Career Coaching
    Leadership Development
    Cover Letter
    Employee Relations
    Recruiting
    Human Resource Management
  • $125 hourly

    • 4.9/5
    • (47 jobs)
    Cloud-based help desk and contact center design and implementation have been my passion for the last 9 years. I love being able to help a team get up and running quickly, but efficiently. I love automating processes and procedures to get end-users' and customers' answers faster. I love designing knowledgebase structures to guide users with self-help instead of having to wait on support responses. I love being able to give agents and admins the resources and tools to do better for their team and end-users. I have experience running support teams from a consultant, Sr project manager, sales engineer, and account management perspective. I've spent the last 9 years managing support teams and managers directly for 100+ clients. This has given me a great deal of experience in a wide variety of industries and specialties from ecommerce, to game development, to labor oriented industries, and many more. I've also implement hundreds of cloud-based help desks/contact centers. That includes end user knowledge bases, agent interfaces, app integrations, as well as reporting queries and dashboards. I've implemented: Zendesk Intercom Talkdesk Freshworks Helpshift Need help with your remote workforce process and procedure development? Need help implementing your help desk to free up your team's time? Need help reducing first reply time and full resolution time on emails, web forms, chats, calls, texts, social media messages, in-app messages? Need help integrating an app into your help desk platform? Need help training your agents or admins on how to use or edit your help desk efficiently and productively? I can lend my expertise with all of that and more using the experience I've gained over hundreds of implementations during the last 9 years! Reach out today.
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    SaaS
    Customer Relationship Management
    Automation
    Tech & IT
    Business Services
    HubSpot
    Atlassian Confluence
    Salesforce Service Cloud
    Intercom
    Freshdesk
    Zendesk
    Administrative Support
    Technical Support
    Customer Support
    Helpdesk
  • $110 hourly

    • 5.0/5
    • (31 jobs)
    Is your business process not working as efficiently as you'd like? Is your marketing strategy not converting the way you hoped? Is your startup venture struggling to get off the ground? Is team cohesion, communication, or collaboration a struggle? Is your head aching from wearing too many hats? Overcoming challenges is all about perspective to see where we are now and what's up ahead. Then having the experience to push through, or navigate around, whatever is standing in the way of a breakthrough. I bring over 25 years of practical business building, problem-solving, process developing, and efficiency-optimizing experience to the table. I've spent most of my life in your shoes, wearing the same t-shirts and donning all the hats. I understand your pain points and how to heal them. CONSULTING - Cloud Advising: recommend platforms, tools, & ecosystems - Customer Es: enhancement, education, engagement & experience - Leadership Coaching: clarify vision, mission & strategy - Management Mentoring: improve confidence, synergy & effectiveness - Marketing Pipelines: analyze, document, & streamline process - Sandboxing: define org charts, roles & responsibilities - Virtual HR: simplify onboarding, training, policies & procedures ADMINISTRATION - Coordinate Teams: freelancers, in-house talent, & consultants - Creating: documentation, spreadsheets, and presentations (Microsoft and Google) - Overwatch: time tracking, practice management, and customer liaising - Project Management: organize, coordinate, & guide success - Team Shadowing: assess strengths, weaknesses, & productivity Still not convinced I’m the pro you want? Here is a list of the types of things I’ve done for other clients and could do for you as well. PEOPLE - Analyze Talent Effectiveness - Clarify Who Does What - Cultivate Employee Happiness - Determine "Right Fit" Placement - Establish Organizational Roles - Improve & Mentor Team Synergy - Manage Team Deliverables PROCESS - Achieve Process Milestones - Coordinate Project Deadlines - Create A Playbook - Develop SOP (Standard Operating Procedure) - Increase Operational Efficiency - Standardize Repeatable Processes - Streamline Routine Workflows PLATFORMS - Build an Online Training Program - Choose Suitable Applications - Design Custom Solutions - Implement Productivity Monitoring - Leverage Cloud Resources - Systemize Document Management - Unify Technical Ecosystem LET'S TALK I'd love to meet you, learn more about the business challenges you're facing, and brainstorm ways I can help. I think you'll be surprised how uniquely qualified I am. Are you ready to boost your trajectory?
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    WordPress
    Website Asset
    Business Consulting
    Startup Consulting
    Content Writing
    Organizational Design & Effectiveness
    Operational Plan
    Content Strategy
    Marketing Consulting
    Marketing Operations & Workflow
    Business Operations
    Procedure Development
    Business Strategy
    Copywriting
    Marketing Strategy
  • $30 hourly

    • 4.6/5
    • (55 jobs)
    A Senior Technical Writer with 9 years of international experience. I specialize in Software Documentation, User Manual, Online Help Systems, Knowledge Base, and Help Centers. - I am proficient in Microsoft Office applications, Help & Manual 7 and Adobe Photoshop, Google Docs, Google Sheets and other documentation apps. - I have created and managed several help centers and knowledge bases for various companies. - Expert in Knowledge Base/Help Center Management using Freshdesk, Zendesk, Notion, Intercom, HelpScout, and WordPress.
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    Notion
    Software Documentation
    Technical Documentation Management
    Online Help
    User Guide Writing
    Zendesk
    Email Support
    Freshdesk
    Intercom
    User Manual
    FAQ
    Technical Documentation
    Procedure Development
    Technical Writing
    Instruction Manual
  • $42 hourly

    • 4.8/5
    • (16 jobs)
    I am your HR Rockstar! With a MBA in HR Management and 10 years corporate HR experience, I specialize in employee relations, benefits and compensation, policy and procedure, payroll, employee handbook and document creation, recruitment, candidate screening and HR consultancy. My Sweet Spot: State Registrations, Business Licenses, Alcohol Licenses, Payroll, State Tax Remittal and any other business compliance area I love working with start-ups and small businesses to help create culture and compliance in their workforce. I am very knowledgable in employment law and compliance in all US states and have created a resource library for clients that need reference material on compliance for their business. I am available for small projects when you need an extra hand or on-going consultancy projects. My work hours can be flexible to fit your business needs. Let's work together to get your project completed successfully and on time! I look forward to discussing your business needs and how I can bring value to your organization.
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    Human Resources Strategy
    Company Policy
    Human Resources Compliance
    Benefits
    Human Resources Consulting
    Resume Writing
    Payroll Accounting
    Employment Law
    Recruiting
    Resume Screening
    Candidate Interviewing
  • $60 hourly

    • 4.9/5
    • (68 jobs)
    Technology is my passion! I have had many roles within the technology field since I received my Computer Science degree in 2007. My experience includes 15 years of Project Management, 9 years of Quality Assurance (includes management), and 14 years of System Analysis. I love working with companies all around the world and helping to increase project efficiency by having great communication and organization skills while utilizing a lean mentality.
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    Technical Writing
    Business Analysis
    QA Management
    Software QA
    Project Scheduling
    Project Management
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