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✅ Top Rated Plus AI Agent Development ✅ 100% Job Success Score ✅ Fluent English Verified AI Voice Agents | Twilio Expert | SMS, Calling & CRM Automation I help businesses automate customer communication using AI Voice Agents, SMS Automation, Calling Systems, CRM Integrations, and Communication Workflows. With 130+ completed projects, Top Rated Plus status, and a 100% Job Success Score, I specialize in building production-ready systems that answer calls, qualify leads, book appointments, automate follow-ups, improve customer response times, and reduce manual work. My expertise combines modern AI technologies with real-world communication infrastructure, helping businesses move from manual processes to scalable automation. 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 📞 Voice AI & Communication Automation AI Voice Agents, AI Receptionists, AI Calling Systems, Appointment Booking Agents, Lead Qualification Systems, Customer Support Automation, Contact Centers, IVR Systems, SIP, SMS Automation, Call Routing 🤖 AI Solutions & Conversational Systems OpenAI, Claude, Gemini, Vapi, Retell AI, Conversational AI, Knowledge Assistants, Internal AI Tools, Business Automation ⚙️ CRM & Workflow Automation Lead Management, Pipeline Automation, Customer Communication Workflows, CRM Integrations, Automated Follow-Up Systems 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 📞 AI Voice Agents & Calling Systems • AI Receptionists • AI SDRs • Appointment Booking Agents • Customer Support Agents • Outbound Calling Systems • Inbound Voice Automation • Voice AI Integrations 📡 Twilio & Communication Solutions • Twilio Development • SMS Platforms • IVR Systems • Call Center Solutions • Twilio Flex • Voice & Messaging Automation • Toll-Free & A2P 10DLC Solutions ⚙️ CRM & Business Automation • HubSpot Integrations • GoHighLevel Automation • Salesforce Integrations • Custom CRM Development • Lead Qualification Workflows • Business Process Automation 🧠 OpenAI, Claude & AI Integrations • ChatGPT Solutions • Claude Integrations • AI Assistants • Knowledge Systems • Internal AI Tools • RAG Applications 📱 SaaS, Web & Mobile Applications • Customer Portals • Admin Dashboards • AI-Powered Platforms • Web Applications • Mobile Applications 🖥️ Backend Development Python, Node.js, FastAPI, Express.js, REST APIs, Webhooks, Microservices 💻 Frontend Development React, Next.js, Vue.js, Angular 📱 Mobile Development React Native, Flutter, Swift, Kotlin ☁️ Cloud & Infrastructure AWS, Azure, GCP, Docker, CI/CD, Serverless Architectures 📊 Databases & AI Infrastructure PostgreSQL, MongoDB, Firebase, Supabase, Vector Databases 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 • Real Estate & Property Management • Healthcare & Wellness • LegalTech • Financial Services • Logistics & Transportation • Professional Services • Call Centers • Home Services • SaaS & Technology Companies If you're looking to automate calls, SMS, customer communication, lead qualification, appointment booking, or customer support using AI and Twilio-based communication systems, let's discuss your project. Keywords: AI Voice Agent, AI Receptionist, AI Calling Agent, Twilio Developer, SMS Automation, IVR Development, CRM Automation, Voice AI, OpenAI, Claude, Vapi, Retell AI, Contact Center Solutions, Call Center Automation, Lead Qualification, Appointment Booking, Customer Communication Automation, Workflow Automation, Conversational AI, SaaS Development, Python, Node.js, React

⭐⭐⭐⭐⭐ Most teams buy AI and end up with a demo. I build AI agents that show up in your revenue, your hours saved, and your Customer experience. I have led programs at Adobe Experience Cloud and directed product delivery for Fortune 500 logistics companies. I know what enterprise clients actually need: reliability, clear stakeholder communication, real documentation, and solutions that scale. For startups, I bring that same enterprise quality at startup speed, moving fast without cutting corners. Now Specializing in US Healthcare AI I help US medical practices automate the high-volume, repetitive work that drains staff time and slows down revenue, all on HIPAA-compliant infrastructure that works with the EHRs you already use, including Epic, NextGen, ModMed, Athenahealth, and other EMRs. No system replacement required. ➜ Voice AI and after-hours handling: an AI front desk that answers 100 percent of patient calls, books and reschedules in real time, triages requests, and routes urgent after-hours calls to the right on-call provider ➜ eFax and document management: OCR and document intelligence that read, classify, and route inbound faxes and referrals automatically, with structured data sent straight into the EHR ➜ AI medical scribe: live or uploaded consultations turned into structured, provider-reviewed clinical notes, cutting after-hours charting ➜ Revenue cycle management: automated eligibility checks, claim scrubbing, submission, and ERA posting, with AI-assisted denial handling ➜ Medical billing and insurance automation: CPT and ICD charge capture through payer follow-up, plus pre-visit eligibility, copay collection, and PCI-compliant payments What I Do I am an AI Agents Developer specializing in AI SaaS, Chatbot Development, Machine Learning, and AI Consulting. ➜ AI Chatbot Development: intelligent bots for customer support, lead qualification, and conversational automation ➜ Machine Learning: models that drive business insights, predictions, and process automation ➜ AI Consulting: guiding startups and enterprises through AI integration with a business-first, ROI-focused approach ➜ AI Software and App Development: scalable MVPs and production-ready platforms built on the latest AI technologies AI Voice Agents and Automation ➜ Outbound sales SDRs (VAPI, Retell AI, Bland AI, 11Labs) ➜ Inbound receptionist bots for appointment scheduling and lead qualification ➜ CRM integration across HubSpot, Salesforce, and GHL ➜ RAG-powered support bots with sentiment analysis and knowledge base training My Proven Track Record ➜ Microsoft for Startups Approved: DocuSensa, my Document AI Platform ➜ 10+ live SaaS products serving customers across 15+ countries ➜ 15+ Voice AI agents handling more than 30,000 calls per month, with deep integrations into EMRs, booking platforms, and CRMs My Technical Stack ➜ AI and ML: OpenAI GPT-4, Claude, Llama, LangChain, RAG, Qdrant, Pinecone ➜ Development: Python (Django, FastAPI), React, Next.js, PostgreSQL, AWS, Azure ➜ Voice AI: VAPI, Retell AI, Bland AI, 11Labs, Twilio Studio ➜ Automation: Make, Zapier, Google Apps Script, Power Automate ➜ Integrations: HubSpot, Salesforce, Shopify, Slack, Gmail APIs What You Get ➜ Fast delivery with working prototypes and clear milestones ➜ A business-first approach focused on user adoption and revenue impact ➜ Transparent communication with weekly updates ➜ Post-launch support and maintenance included via monthly retainer Whether you are a medical practice trying to cut missed calls and collect more of what you are owed, or a startup taking an AI product to market, send a message with your biggest bottleneck and I will map the fastest path to results. Search Tags: AI Agent Development, AI Chatbot, Voice AI, Healthcare AI, Conversational AI, AI Medical Scribe, RCM Automation, Medical Billing Automation, EHR Integration, VAPI, Retell AI, RAG, LangChain, OpenAI API, Python, FastAPI, Automation, Machine Learning, HIPAA, Generative AI

I specialize in Twilio development, including Twilio Functions, Twilio Studio Flow, and TwiML. I have extensive experience building SMS, Voice, IVR systems, call automation, and API integrations using Twilio. With 8 years of experience in automation and API integrations, I develop custom solutions that help businesses automate communication and streamline their workflows using Twilio. Specializations: 💬 𝐓𝐰𝐢𝐥𝐢𝐨 𝐒𝐌𝐒 & 𝐌𝐌𝐒 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 Sending transactional and bulk SMS/MMS using Twilio APIs with delivery tracking and automation. 💬 𝐓𝐰𝐢𝐥𝐢𝐨 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐏𝐈 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 WhatsApp messaging automation, template messaging, and CRM integrations using Twilio WhatsApp API. 📞 𝐓𝐰𝐢𝐥𝐢𝐨 𝐕𝐨𝐢𝐜𝐞 𝐀𝐏𝐈 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Custom voice calling applications including inbound/outbound calls, call routing, and automation. 📲 𝐈𝐕𝐑 𝐂𝐚𝐥𝐥 𝐅𝐥𝐨𝐰 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Advanced IVR systems with DTMF input, call routing, business hour logic, voicemail, and callback features. ☎️ 𝐓𝐰𝐢𝐥𝐢𝐨 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 & 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐈 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Building AI-powered voice and messaging agents using Twilio integrated with AI models to automate customer conversations, lead qualification, smart responses, and support across voice, SMS, and WhatsApp channels. ⚙️ 𝐓𝐰𝐢𝐥𝐢𝐨 𝐒𝐭𝐮𝐝𝐢𝐨 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 Designing and implementing automated communication workflows using Twilio Studio. ⚙️ 𝐓𝐰𝐢𝐥𝐢𝐨 𝐒𝐈𝐏 𝐓𝐫𝐮𝐧𝐤 𝐂𝐨𝐧𝐟𝐢𝐠𝐮𝐫𝐚𝐭𝐢𝐨𝐧 Setup and configuration of Twilio Elastic SIP Trunks for VoIP systems and PBX integrations. 𝐓𝐰𝐢𝐥𝐢𝐨 𝐒𝐈𝐏 𝐃𝐨𝐦𝐚𝐢𝐧 𝐒𝐞𝐭𝐮𝐩 Configuration of SIP domains for secure voice communication and softphone connectivity. 𝐓𝐰𝐢𝐥𝐢𝐨 𝐅𝐥𝐞𝐱 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 Deployment and customization of Twilio Flex for cloud-based contact center solutions. 𝐂𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐂𝐚𝐥𝐥𝐢𝐧𝐠 & 𝐂𝐚𝐥𝐥 𝐌𝐞𝐫𝐠𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 Building conference call systems with participant management and call merge functionality. 🔔 𝐂𝐚𝐥𝐥 𝐑𝐞𝐜𝐨𝐫𝐝𝐢𝐧𝐠 & 𝐓𝐫𝐚𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 Call recording implementation with transcription and storage for compliance and analytics. 𝐓𝐰𝐢𝐥𝐢𝐨 𝐖𝐞𝐛𝐡𝐨𝐨𝐤𝐬 𝐮𝐬𝐢𝐧𝐠 𝐏𝐇𝐏 Developing webhook endpoints to handle Twilio events, calls, and messaging workflows. 𝐀𝟐𝐏 𝟏𝟎𝐃𝐋𝐂 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧 𝐒𝐞𝐭𝐮𝐩 Complete setup of brand registration, campaign approval, and compliance for US messaging. 𝐂𝐑𝐌 & 𝐀𝐏𝐈 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 Integration of Twilio with CRM platforms like HubSpot, Zoho, Pipedrive, and custom APIs. Why doing API integrations? By doing software integrations, you automate your business saving thousands of dollars on monthly expenses. My experience brings to your operation less total cost. Looking forward to connect. Thanks Anil

Top Rated Plus on Upwork with 100% Job Success Score, 38,000+ hours, and 84 completed projects, I help businesses improve customer experience, streamline operations, manage projects and teams, and build efficient processes—with AI integrated into the way I work. My work spans customer success, operations, and CRM management for SaaS, eCommerce, education, and service-based businesses — with a particular focus on client retention, dispute resolution, and building systems that keep teams and processes running smoothly without constant oversights. Core Expertise: Customer Success & Retention | Customer Support Operations | Client Onboarding | Community Management | Sales & Lead Management | Dispute Resolution & Retention | Operations Management | Project Management | Team Management | Client Communication | Process Improvement | SOP Development | CRM Management | Workflow Design | Business Coordination | eCommerce Operations Tools & Platforms: CRM, Sales & Customer Management: GoHighLevel, Close CRM, TimelinesAI, Salesforce Project & Team Management: Asana, ClickUp, Slack AI & Automation: Claude, ChatGPT, Zapier, Make, n8n Community & Digital Platforms: SKOOL, WHOP eCommerce: Amazon Seller Central, Keepa, Helium 10, Shopify, Thrivecart Outreach & Email: HubSpot (campaigns), Instantly (cold email), MailerLite, Kit (ConvertKit) Office & Docs: Notion, Canva, Outlook, OneDrive, basic WordPress admin Accounting: Xero AI & Automation: I treat AI and automation as practical tools, not buzzwords — using them to improve communication, streamline repetitive tasks, and keep processes and documentation clear and current

👋 Hi, I’m Sahil- a Twilio expert with over 11+ years of hands-on experience building scalable, real-time communication systems using the full Twilio stack and AI-powered tools. 📞 Programmable Voice / SMS, 🧠 TaskRouter & Flex, 🎛️ Studio, Functions, Conversations, Sync, Webhooks and more. I design and implement AI-powered calling platforms, autonomous voice agents, conversational IVR systems, SMS and WhatsApp automation, and cloud contact centers. My work focuses on reliability, low latency, and real-world scalability for high-volume production environments. My core expertise includes Twilio Programmable Voice, SIP, Asterisk, FreeSWITCH, WebRTC, and AWS Connect. I build advanced call flows with features such as call recording, real-time transcription, sentiment analysis, intelligent routing, and live analytics. I specialize in AI-driven voice systems, including outbound and inbound AI calling, agent assist, call summarization, intent detection, and conversational call handling using modern AI frameworks integrated with telephony platforms. On the messaging side, I build compliant SMS and WhatsApp automation systems, including A2P 10DLC workflows, notifications, chatbots, and CRM-integrated messaging pipelines. I also design and customize cloud contact centers using AWS Connect and Twilio Flex, including omnichannel routing, agent dashboards, reporting, and migrations from legacy PBX or call center systems. My technical stack includes Node.js, PHP, Laravel, React, Next.js, JavaScript, MySQL, Firebase, Linux, REST APIs, SIP, and WebRTC. Clients work with me to build AI voice agents, automate call centers, scale VoIP infrastructure, and integrate voice and messaging into SaaS products and internal systems. I prioritize clear communication, clean architecture, and long-term maintainability. Thank you

Having 18 Years of experience managing, supporting and developing IVR Solution using asterisk, FreePBX, Vicidial, Issabel and IncrediblePBX, supporting Telecom and ITES for worldwide customers Have a expertise in FreePBX, Vicidial, Issabel, IncrediblePBX, Nagios, Asterisk, A2billing, GoAutoDial, Centos, Ubuntu, MySql, VoIP, SIPML5 , FOP2, SSL Certificate, Nginx,Redmine Ticketing Tools,Kamailio