Hire the Best Frederick Specialists

🛍️ Need an eCommerce expert who transforms product data into optimized, high-converting listings that sell? You've found your go-to eCommerce partner. I'm Ferdinand Soliman, a Shopify Virtual Assistant with over 6 years of hands-on experience helping DTC brands grow, from store setup and product listing SEO to campaign support and order fulfillment. Whether you're launching, scaling, or optimizing, I bring technical precision, creative flair, and results-driven execution to every project. ✅ WHAT I CAN HELP YOU WITH 🔹 Shopify Store Management Upload and organize products, create collections, and update themes Ensure smooth day-to-day operations and storefront consistency 🔹 SEO-Optimized Product Listings Write keyword-rich product titles and descriptions Use tools like ChatGPT, Claude, Ubersuggest, and Google Search Console for on-page SEO Apply image alt text and improve product taxonomy 🔹 Visual Enhancement & UX Resize, rename, and compress images for fast-loading performance Maintain clean, visually aligned product pages 🔹 Inventory & Order Fulfillment Sync stock levels and manage orders across platforms Troubleshoot fulfillment issues and monitor availability 🛒 ADDITIONAL SERVICES Google/Bing Shopping Ads – campaign setup, monitoring, and optimization Customer Support Tools – Zendesk, Gorgias, Convoso, Facebook Business Suite Graphic & Content Creation – blog writing, email flows, logos, banners 🧩 PROJECTS & BRANDS I'VE SUPPORTED MedicinalSupplies, DiscreetDiabetesSupplies, DiabeticsEssentials → Product listing SEO, Shopify updates, fulfillment handling FurbabyCouture → Store setup, collection design, customer messaging, ad support CaviarMalosol, SensationCaviar → Theme customizations, inventory & shipping coordination SyncBooks → Landing page design, onboarding automation, growth strategy NewLivingConstruction → Website redesign, content integration, performance improvement 💡 WHY CLIENTS CHOOSE ME ✔ Detail-Oriented & Reliable – polished, accurate work, on time, every time ✔ Proactive & Efficient – I adapt fast and reduce back-and-forth ✔ Communicative & Collaborative – I work seamlessly solo or as part of your team If you're looking for a dedicated Shopify VA who can elevate your storefront, write SEO-driven listings, and support your day-to-day eCommerce operations, let's talk. I'm here to help you scale smarter.

I build custom software, AI agents, and operations systems that pull construction and real estate companies out of spreadsheets and disconnected apps, and into something that finally shows them what's happening across the business. I spent 14+ years in operations at Pulte Homes, a Fortune 500 homebuilder, in resource planning, scheduling, and trade partner coordination across Southern California. I've done the job your team is doing now. That's why the systems I build fit the way construction and real estate work actually happens, and why your people actually use them instead of going back to the spreadsheet. What you get: - One place to see every job, deal, and project status, so you stop chasing PMs for updates and clients stop calling to ask where things stand. Portals and dashboards deployed to production. - AI agents and Claude implementations that take document processing, research, and repetitive lookups off your team's plate, trained on your own data and process. - Operations systems that replace the spreadsheet juggling: scheduling, resource planning, job costing, draw and budget tracking, so you can see where margin is leaking before it's gone. - A stalled build finished and shipped. When something from Lovable, Bolt, or Base44 got most of the way and stopped before production, I get it live, or I train your team to ship it themselves with Claude Code. - Your CRM, project management, invoicing, and field tools connected, so the same data stops getting keyed in five times. - Leadership and departments actually using AI, not just talking about it, through hands-on Claude and Microsoft Copilot training. I'm a Claude Certified Partner, so deploying Claude agents and skills into companies is core to what I do, not a side experiment. I'm also a certified Airtable Admin and Builder, a Make certified expert, and a Softr certified partner ranked in the top 25 globally, so whether the right answer is a fast no-code build or a fully custom app, I've got the depth to do it well. Every project starts with your operation, not your tech stack. I scope the problem first, then pick the right tool, sometimes Airtable, sometimes a fully custom app. Training and post-launch support are part of every build, so what you get is a system your team runs on, not another tool that sits unused.

Hey, I’m Nawaz 👋 I build AI receptionists and enterprise automations for businesses. I've automated for companies like 360 Home Offers, The X4 Group, IFinancial, Elevated Tires, ... → Turned 27 unqualified leads into $13k in revenue in a month. → Fully automated invoice software internationally across locations → Booked 48 appointments in a single month with AI Receptionists. → Saved thousands in fixed costs with enterprise-grade automations. View my portfolio and case studies below to see exactly what I can build for you. Excited to connect! ——— The longer, sit-down version Good to meet you. Since my penultimate year at the London School of Economics and Political Science, I have been building these automations. Now in 2026, I have gained an incredible amount of experience and expertise in the software involved. Results I’ve driven 💰: - A real estate agency in Texas improved MRR by $13,453 in the first month of using a Voice AI Receptionist - An Enterprise-level recruitment business with groups across the world saved hundreds of hours with my Xero integration, replacing invoice systems with an automation hooked up to Salesforce infrastructure - An AI Startup in Florida booked 48 appointments after introducing our AI Email Automation with LinkedIn personalisation - A Car repair company saved ~$14,433 by replacing a financial analyst with my Agentic Workflow, which was powered by an MCP connection to their CRM, allowing them to query it in real time and generate reports at the press of a button This is for you if ‼️: - You want expert-level automations without the fluff of explaining everything in overwhelming detail. I’ve been doing this long enough to produce excellent work with minimal hand-holding :) - You have a call system in your company (there is a near 0 chance you cannot benefit from a Voice AI receptionist; either with a catch-all for missed calls, or replacing the whole system. - Your team wastes hours inputting the same info into a CRM day in, day out - Want to track metrics without all the hassle of setting up Excel formulas or even bringing the data in the first place. Major Software I use 🧑‍💻: - I am within the top 0.2% of Make automators and have done automations in n8n, Zapier and created agentic workflows in Google Antigravity on demand - I have worked with a massive array of CRMs, ranging from minimalist cases like Airtable, HubSpot and ShopMonkey, to more complex use cases like Salesforce, where I am proficient in the creation of Lightning automations with the CLI - Naturally, from my automations with emails and calendars, I am well versed in the setup and customisations of both the Google and Microsoft ecosystems. Timeframe ⏱️: - Most automations and voice automations will be done within 3 days (given strong instructions). - Of course, larger projects have a varied timeframe - I have a strong support system to build these automations as bulletproof and professional as always. p.s. open to dms on any project or idea you’d like my opinion on! :)

I’m a Shopify Customer Support Specialist with hands-on experience supporting multiple eCommerce stores through email support and order management. My experience includes handling order tracking requests, refunds, exchanges, address updates, delivery concerns, and policy-based resolutions while maintaining a clear and professional tone with customers. I’m comfortable working with structured workflows and managing customer cases from inquiry to resolution. I have supported stores serving both EU and Philippine customers and can assist with multilingual responses when needed (English, Czech, Dutch, and Spanish). I’m detail-oriented, reliable, and comfortable working independently in remote support roles. I’m currently available for part-time or long-term customer support opportunities.

I’m an experienced Customer Service Professional with a background in team leadership, ticketing, and email/chat support. Over the years, I’ve helped businesses deliver smooth, reliable, and friendly customer experiences—while keeping operations organized and efficient. 📌 What I bring to the table: 5+ years in customer service & support (phone, email, chat, ticketing) Proven team leader experience—training, mentoring, and motivating support teams Strong technical background (IT graduate) for handling tools, systems, and troubleshooting Skilled in multitasking, problem-solving, and keeping customers happy (even the tough ones 👀) ⚡ Why work with me? I combine the people skills of a customer support pro with the technical know-how of an IT graduate, meaning I can adapt quickly to tools, workflows, and unique client needs. Whether it’s resolving tickets, leading a team, or making customers feel valued—I’ve got you covered.

My name is Danny Castillo, and I’m a bilingual professional freelancer with 8+ years of experience in technical support, customer support, sales, and real estate–related services. Over the years, I’ve worked with top companies across multiple industries, including Microsoft, Capital One Bank, and real estate companies like Re/Max & Compass, consistently delivering high-quality results and exceptional client satisfaction. I have a proven track record as a reliable and driven professional, and I’m dedicated to helping clients succeed through clear communication, strong execution, and a results-oriented approach. Thank you for visiting my profile — I look forward to working with you!