Hire the Best ATL Specialists

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Jessielyn D.

San Mateo, Philippines

$7/hr
5.0
1 jobs

I specialize in KYC analysis and risk investigation with five years of experience in delivering high-quality compliance services. My background includes roles where I have effectively conducted due diligence and enhanced operational efficiency within dynamic environments. I excel in identifying potential risks and resolving escalations, which ensures compliance and supports business growth. I have strong analytical skills, which I leverage to assess client profiles and safeguard organizations against fraud and financial crime. My experience spans technical support and customer service, building a solid foundation to understand and meet client needs. If you're looking for a detail-oriented professional who can provide insightful analysis and effective solutions to your compliance challenges, let's connect. I am eager to help streamline your KYC processes and enhance your business's integrity.

  • Anti-Money Laundering
  • Know Your Customer
  • Transaction Processing
  • Customer Onboarding
Deshawn W.

Pantego, Texas

$10/hr
5.0
7 jobs

I help ecommerce brands turn their Shopify store into a high-converting sales machine, from Shopify migration and store setup to homepage and product page redesign, theme customization, and the conversion rate optimization (CRO) that actually turns traffic into revenue. As a ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ and ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ž๐ซ, I build fast, high-converting stores that don't just look good, they perform. Whether you need a full ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐–๐ž๐›๐ฌ๐ข๐ญ๐ž ๐‘๐ž๐๐ž๐ฌ๐ข๐ ๐ง to modernize an underperforming storefront, a ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐Œ๐ข๐ ๐ซ๐š๐ญ๐ข๐จ๐ง from another ecommerce platform (WooCommerce, Cart com/Americommerce, Wix, and others), or ongoing ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐“๐ก๐ž๐ฆ๐ž ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง and theme development, I combine clean ๐”๐—/๐”๐ˆ ๐ƒ๐ž๐ฌ๐ข๐ ๐ง with hands-on ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐‹๐ข๐ช๐ฎ๐ข๐ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญ. ๐ˆ ๐œ๐š๐ง ๐›๐ž ๐ญ๐ก๐ž ๐ซ๐ข๐ ๐ก๐ญ ๐Ÿ๐ข๐ญ ๐ข๐Ÿ ๐ฒ๐จ๐ฎ ๐ง๐ž๐ž๐: A Shopify Migration specialist for a seamless, no-downtime platform transition A Shopify Website Designer/Developer for a homepage and product page redesign that's high-converting, not template-like A front-end developer for ongoing, small, frequent tasks on custom Liquid sections and Online Store 2.0 blocks A Shopify Expert who understands CRO, customer psychology, and ecommerce UX, not just visuals A Shopify Developer for store setup, theme customization, or Shopify Plus builds ๐–๐ก๐š๐ญ ๐ˆ ๐›๐ซ๐ข๐ง๐  ๐ญ๐จ ๐ฒ๐จ๐ฎ๐ซ ๐ฉ๐ซ๐จ๐ฃ๐ž๐œ๐ญ: โœ… ๐’๐ก๐จ๐ฉ๐ข๐Ÿ๐ฒ ๐Œ๐ข๐ ๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ: seamless transitions from any ecommerce platform, transferring products, content, and payment/shipping configuration without losing SEO or functionality โœ… ๐‡๐จ๐ฆ๐ž๐ฉ๐š๐ ๐ž & ๐๐ซ๐จ๐๐ฎ๐œ๐ญ ๐๐š๐ ๐ž ๐‘๐ž๐๐ž๐ฌ๐ข๐ ๐ง: high-converting layouts built around a real buying journey (problem โ†’ solution โ†’ trust โ†’ purchase), not a hero banner and a collection grid โœ… ๐‚๐จ๐ง๐ฏ๐ž๐ซ๐ฌ๐ข๐จ๐ง ๐‘๐š๐ญ๐ž ๐Ž๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง (๐‚๐‘๐Ž): data-backed UX decisions, checkout friction fixes, and calls-to-action that lift conversion, not just traffic โœ… ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐ฏ๐ž, ๐Œ๐จ๐›๐ข๐ฅ๐ž-๐…๐ข๐ซ๐ฌ๐ญ ๐ƒ๐ž๐ฌ๐ข๐ ๐ง: tested across desktop, tablet, and mobile, and across Chrome, Safari, and Firefox โœ… ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ ๐“๐ก๐ž๐ฆ๐ž & ๐‹๐ข๐ช๐ฎ๐ข๐ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญ: custom HTML/CSS/JS sections built as properly registered Liquid sections/blocks, matching your brand's typography, color, and spacing exactly โœ… ๐’๐ญ๐จ๐ซ๐ž ๐’๐ž๐ญ๐ฎ๐ฉ & ๐๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž ๐Ž๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง: launches, Shop App listings, product uploads, and speed/mobile optimization audits โœ… ๐„๐œ๐จ๐ฆ๐ฆ๐ž๐ซ๐œ๐ž ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐ : Shopify SEO, Klaviyo email flows, abandoned cart recovery, and landing page design for paid traffic โœ… ๐๐ข๐œ๐ก๐ž & ๐‡๐ข๐ ๐ก-๐•๐จ๐ฅ๐ฎ๐ฆ๐ž ๐๐ฎ๐ข๐ฅ๐๐ฌ: dropshipping, supplement and DTC product pages, subscription stores, merch/swag stores, and Shopify Plus/headless (Hydrogen) builds ๐“๐ž๐œ๐ก ๐’๐ญ๐š๐œ๐ค: Shopify | Shopify Plus | Online Store 2.0 | Shopify Liquid | Metafields | Admin API | Storefront API | Klaviyo | HTML5 | CSS3 | JavaScript | React | Node.js I treat attention to detail and clear communication as non-negotiable, pixel-level accuracy against supplied designs, realistic timelines, and fast turnaround on small tasks. I've worked with 7โ€“8 figure Shopify brands and am equally comfortable as a one-off fix or an ongoing, long-term partner as your store grows. ๐’๐ž๐ง๐ ๐ฆ๐ž ๐š ๐ฆ๐ž๐ฌ๐ฌ๐š๐ ๐ž ๐ฐ๐ข๐ญ๐ก ๐š ๐›๐ข๐ญ ๐š๐›๐จ๐ฎ๐ญ ๐ฒ๐จ๐ฎ๐ซ ๐ฌ๐ญ๐จ๐ซ๐ž ๐š๐ง๐ ๐ฐ๐ก๐ž๐ซ๐ž ๐ฒ๐จ๐ฎ'๐ซ๐ž ๐ฌ๐ญ๐ฎ๐œ๐ค ๐—ฅ๐—ฒ๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฆ๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต: Deeksha Shopify Developers | Deeksha Shopify Designer | Shopify Templates Specialists | E-commerce Consultants | Ecommerce Website Development | Ecommerce Management Services & Solutions #Shopify#ShopifyStoreDesigner#ShopifyonlinestoreDesigner#ShopifyEcommerceDesigner#ShopifyDeveloper#ShopifyDesigner #Ecommerce #WebDesign #CSS #HTML #ShopifyPlus #SEO #Dropshipping #FrontEndDevelopment #ResponsiveDesign #WebDesign #UIUX #WebDev #Shopifyexpertupwork #ShopifyDesigner #Shopify #Topratedplusdeveloper # ShopifyE-commercePlatform #ShopifyOnlinestore #ShopifyWebsiteDesign #ShopifyExpert #ShopifySpecialist #ShopifyAppDeveloper #Ecommerce #Dropshipping #FrontEndDevelopment #LandingPage #Shopifyexpertupwork #ShopifyPlus #Ecommercedeveloper TECH STACK Shopify | Shopify Plus | Shopify Online Store 2.0 | Shopify Liquid | Shopify Theme Development

  • Shopify
  • Shopify Website Design
  • Shopify Website Redesign
  • Shopify Theme
  • Set Up Shopify Site
  • Shopify Templates
  • Shopify Development
  • Shopify Plus
  • Shopify SEO
  • Shopify Apps
  • Shopify Dropshipping
  • Shopify Marketing
  • Web Design
  • Web Development
  • Website Redesign
  • Conversion Rate Optimization
  • Ecommerce Marketing
  • Product Listings
  • Email Marketing
  • Klaviyo
Alweng M.

Santa Rosa, Philippines

$10/hr
5.0
2 jobs

Player Operations | Trust & Safety | Fraud Analyst | Dispute Analyst | KYC Specialist | Customer Support I am a dedicated Fraud and Risk analyst with over 5 years of experience in the iGaming, fintech, and financial services industries. Throughout my career, I have helped companies protect their platforms, deliver exceptional customer experiences, and ensure compliance with regulatory requirements. My expertise includes customer support via chat and email, KYC verification, AML compliance, fraud detection, transaction monitoring, risk assessment, account investigations, payment support, and player account management. I have successfully handled high-volume workloads while maintaining accuracy, professionalism, and strict adherence to company policies. My expertise includes: โœ” Player Operations & Customer Support โœ” Chat & Email Support โœ” KYC & Identity Verification โœ” AML Compliance & Enhanced Due Diligence (EDD) โœ” Fraud Detection & Prevention โœ” Account Reviews & Risk Assessment โœ” Payment & Transaction Monitoring โœ” Chargeback & Dispute Investigation โœ” Trust & Safety Operations โœ” Case Management & Escalations Tools & Platforms Zendesk Jira Slack Google Workspace Microsoft Office (Excel, Word, Outlook) Google Sheets I have worked with international teams in fast-paced, remote environments where attention to detail, confidentiality, and customer satisfaction are critical. My background allows me to balance excellent customer service with effective fraud prevention and operational efficiency. If you're looking for a reliable professional who can support your customers, protect your platform, and contribute to your business growth, I'd be happy to help. Let's connect and discuss how I can add value to your team.

  • Financial Analysis
  • Email Support
  • Risk Analysis
  • Online Chat Support
  • Fraud Mitigation
  • Fraud Detection
  • iGaming
  • Online Gambling Website
  • Financial Risk
Madeline B.

Taguig, Philippines

$8/hr
5.0
6 jobs

Need a reliable, detail-oriented Executive Assistant who can manage operations, support customers, and keep your business running smoothly, without constant supervision? I help busy entrepreneurs, eCommerce brands, and online businesses streamline their day-to-day operations, improve customer experience, and stay compliant, so you can focus on growth. With 10+ years of experience in executive assistance, customer support, compliance (KYC/AML), and operations, I bring a unique mix of administrative efficiency + customer-focused problem solving + risk awareness. Iโ€™ve worked with global teams (Australia, the US, and remote companies) delivering consistent results in fast-paced environments. ๐Ÿ’ผ What I Can Help You With Executive & Administrative Support: Inbox & calendar management (zero missed appointments) Travel planning (flights, accommodation, itineraries) Invoice preparation & data management (accurate, organized systems) Spreadsheet tracking & reporting Customer Support & Operations: Email, live chat & ticket support (high CSAT, fast resolution) Handling escalations with professionalism and empathy SLA-driven support across multiple platforms KYC / Compliance / Risk Management: Identity verification & account reviews (100% compliance accuracy) Fraud detection & escalation handling AML support & risk monitoring Responsible gaming & regulatory adherence Social Media & Content Support: Content calendar planning Graphics & video editing using Canva Pro & CapCut Pro Scheduling via Meta Business Suite & Instagram Project & Team Coordination: Project tracking, timelines & reporting Webinar moderation & virtual event support Training & onboarding support ๐Ÿ“Š Key Results & Achievements 100% compliance accuracy in KYC verification & account reviews 98% first-contact resolution in technical & customer support Improved coordination efficiency by 25% through project tracking systems Increased debt recovery by 18% through customer-focused financial solutions Reduced repeat inquiries by 10% via proactive customer education Resolved 95% of escalations efficiently with strong client satisfaction ๐Ÿงฐ Tools & Platforms Canva Pro | CapCut Pro | Meta Business Suite | Instagram Scheduler CRM & Ticketing Systems | Spreadsheets (Excel/Google Sheets), Email & Chat Support Platforms

  • Graphic Design
  • Scheduling
  • Email Management
  • Customer Support
  • Data Entry
  • Data Privacy
  • Administrate
  • Phone Support
  • Online Chat Support
  • Social Media Content
  • Resume Writing
Ioana H.

Bucharest, Romania

$35/hr
4.9
29 jobs

A creative and strategical mind for over 18 years, I've worked for big clients such as British American Tobacco, Skittles, Ford, Microsoft, Kinder, Samsung, Procter & Gamble, Avon, Old Spice, Parmalat, Bayer and a series of local clients. I bring a wealth of knowledge in crafting compelling copy that resonates, engages, and converts. My expertise spans across the full spectrum of digital marketing, including social media strategy and content creation, email marketing, blog writing, ghostwriting, and course development. I specialize in understanding the unique voice of brands and translating that into messaging that not only captures attention but also drives action. Whether it's creating high-impact social media campaigns, developing persuasive email sequences, or producing authoritative long-form content, my focus is always on delivering results that align with business objectives. With a proven track record of successfully managing content strategies that enhance brand visibility and foster customer loyalty, I am adept at navigating the ever-evolving digital landscape. I bring both creativity and strategic insight to every project, ensuring that every word counts and every message makes a meaningful impact. My experience is underpinned by a deep understanding of audience psychology, SEO best practices, and the latest industry trends, allowing me to craft content that is not only engaging but also optimized for search and conversion. From ghostwriting thought leadership pieces to developing comprehensive content for online courses, I am passionate about using the power of words to tell stories, educate, and influence. I am committed to excellence in every detail, ensuring that the content I produce is not only of the highest quality but also aligns perfectly with your brandโ€™s goals and vision. Whether working independently or collaborating with a team, I thrive in dynamic environments where my skills can shine and make a difference.

  • Creative Writing
  • Article Writing
  • Social Media Optimization
  • Article Curation
  • Strategic Plan
  • Presentations
  • Writing
  • Social Media Marketing
  • Article Spinning
Neil Angelic C.

Mandaluyong City, Philippines

$10/hr
5.0
2 jobs

I help Collections and Customer Support teams improve QA, compliance, and agent performance. With 5+ years of Quality Assurance experience, I specialize in quality monitoring, compliance reviews, calibration, coaching, QA reporting, and process improvement. My background includes Collections QA, Customer Support QA, financial services, payment processing, auto finance, e-commerce, and food delivery. What I can help with: ๐Ÿ”น QA evaluations & quality monitoring ๐Ÿ”น Collections & Customer Support QA ๐Ÿ”น Compliance & policy reviews ๐Ÿ”น QA scorecards, rubrics & audit checklists ๐Ÿ”น Calibration & evaluation consistency ๐Ÿ”น Quality trend analysis & reporting ๐Ÿ”น Agent coaching & feedback ๐Ÿ”น QA process improvement I also have hands-on experience in collections and payment processing, giving me a practical understanding of the operations I'm evaluating, not just the QA side. If you need someone who can identify quality gaps, strengthen compliance, and make your QA process more consistent, let's talk.

  • Quality Assurance
  • Compliance
  • Debt Collection
  • Customer Support
  • Customer Service
  • Quality Control
  • Process Improvement
  • Payment Processing
  • Quality Audit
  • Customer Experience
  • Data Analysis
  • Coaching
  • Training & Development
  • Customer Relationship Management
  • Phone Support
  • Administrative Support

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Don't just take our word for it

What does an ATL specialist do?

An ATL specialist plans and buys mass-audience advertising across television, radio, print, and outdoor channels to build broad brand awareness. This role translates client objectives into media strategies that maximize reach and frequency while managing negotiations with media owners. The specialist coordinates with creative and account teams to align messaging with placement opportunities and tracks campaign performance against established metrics.

  • Develops comprehensive above-the-line media plans that align with brand goals and budget constraints. The specialist analyzes market landscapes and audience data to recommend channel priorities such as television spots, radio segments, or print advertisements. These plans include detailed projections for reach, frequency, and gross rating points to demonstrate potential impact and cost efficiency before launch.
  • Negotiates commercial terms and placements directly with media owners, sales houses, and suppliers. The specialist secures optimal ad slots and added value opportunities by leveraging industry relationships and market knowledge. This process involves finalizing deadlines, confirming technical requirements, and ensuring all contractual obligations meet the campaignโ€™s strategic needs without exceeding the allocated budget.
  • Monitors campaign execution and compiles performance reports to evaluate effectiveness against key performance indicators. The specialist uses tools like Nielsen or similar research platforms to gather data on viewership, listenership, and circulation. Based on these insights, the specialist generates recommendations for optimization and submits detailed reports that highlight return on investment and areas for improvement in future media buys.

How to hire an ATL specialist on Upwork

Step 1: Post a job

Define your mass-audience advertising goals and channel mix in the job description. The Job Post Generator powered by Umaโ„ข, Upwork's Mindful AI drafts a complete post from a few sentences about your needs. You can write a new post, update a saved draft, or reuse an existing post to start hiring.

  • Specify target audiences and budgets for TV, radio, print, and out-of-home channels so candidates build accurate media plans.
  • List required planning tools such as Nielsen or similar research platforms to verify technical fit for reach and frequency analysis.
  • Clarify if the role includes negotiating with media owners or only developing strategic recommendations for internal review.

Step 2: Evaluate candidates

Review portfolios for detailed media plans that show reach, frequency, and cost efficiency metrics across traditional channels. Uma runs instant video interviews and builds shortlists with side-by-side comparisons to speed up this screening phase.

  • Look for case studies that translate client objectives into specific channel priorities and demonstrate measurable campaign impact.
  • Check for evidence of negotiated placements with media suppliers that include added value or improved commercial terms.
  • Verify experience with integrated campaign development by finding examples of coordination with creative and digital teams.

Step 3: Interview your top choices

Discuss their approach to media landscape analysis and how they select channels based on audience behavior. Schedule and conduct these interviews within Upwork Messages to receive an immediate transcript and summary after each one.

  • Ask how they calculate gross rating points and share of voice to justify media spend and placement choices.
  • Request examples of how they optimized underperforming campaigns using real-time data and performance reports.
  • Explore their negotiation tactics with sales houses to secure better deadlines and requirements for high-priority launches.

Step 4: Agree on scope and begin work

Set clear milestones for media plan delivery, negotiation completion, and performance reporting cycles. Use Upwork Messages and the contract workroom for communication and project management, plus identity verification, payment protection, hourly tracking, and project funds for security.

  • Define deliverables such as finalized ATL media plans and negotiated placement confirmations from media owners.
  • Establish key performance indicators like cost per thousand impressions to measure campaign effectiveness objectively.
  • Outline the reporting schedule for campaign insights and recommendations to guide ongoing optimization efforts.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring an ATL specialist cost?

$800-$2,500 per project is a typical range for focused ATL specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Media landscape analysis

$800-$1,500/project

Entry-level to mid-level
  • Analyzed strategy and media landscape data
  • Evaluated reach and frequency metrics
  • Compiled findings for campaign planning

ATL media plan development

$1,500-$3,000/project

Mid-level
  • Translated objectives into media recommendations
  • Mapped spend across TV, radio, print, and OOH
  • Detailed schedule with GRPs and SOV targets

Media buying and negotiation

$3,000-$5,500/project

Mid-level to senior-level
  • Contacted media owners and sales houses
  • Secured placements and commercial agreements
  • Finalized deadlines and added value items

Integrated campaign coordination

$5,500-$8,000/project

Senior-level
  • Coordinated with creative and digital teams
  • Synchronized launch dates across channels
  • Confirmed ad specs with media suppliers

Performance reporting and optimization

$8,000-$12,000/project

Expert-level
  • Measured campaign impact against KPIs
  • Submitted recommendations for future buys
  • Presented results to stakeholders and clients

Frequently asked questions

Is hiring an ATL specialist worth it?

For most businesses, yes: hiring an ATL specialist is worthwhile. This expert builds mass-audience media plans that align with your brand objectives and budget constraints. They negotiate placements with media owners to secure better commercial terms and added value. Their analysis of campaign performance helps you optimize spend across TV, radio, print, and outdoor channels.

How do I evaluate ATL specialist candidates?

Review their past media plans to see how they translate audience data into channel priorities. Look for specific examples where they negotiated with media owners to improve reach or cost efficiency. Ask them to explain how they used tools like Nielsen to measure campaign impact through metrics such as GRPs or share of voice.

What channels does an ATL specialist manage?

An ATL specialist manages mass-media channels including television, radio, print publications, and outdoor advertising. They coordinate placements across these mediums to maximize brand visibility and audience reach.

How does an ATL specialist measure campaign success?

They track key performance indicators such as gross rating points, share of voice, and cost efficiency. The specialist compiles these metrics into reports that highlight campaign impact and recommend optimizations for future buys.