Hire the Best SoapBox Specialists

I build and maintain custom WordPress sites that non-technical teams can actually run themselves: custom plugins, secure and well-maintained builds, and themes made from scratch. 7 years of WordPress development, with a 5.0 rating on every project I've delivered here. My focus is custom plugin development with proper GitHub release workflows, WordPress security and ongoing maintenance, and custom ACF/SCF theme architecture. I also build advocacy and campaign sites on NationBuilder with Liquid. How I can help: - Custom WordPress plugins and widgets built to do exactly what you need - WordPress security audits, malware cleanup, hardening, and maintenance - NationBuilder development with Liquid templating - Custom ACF/SCF themes so your team updates content without a developer - WooCommerce: payments, subscriptions, tiered pricing, custom checkout - PHP 8 upgrades and Core Web Vitals / caching (LiteSpeed, QUIC.cloud, Cloudflare) Tell me what you're working on and I'll reply with a clear plan, a real estimate, and honest timelines. I keep you posted and I don't disappear.

IAAP CPWA-Certified Web Accessibility Consultant & Frontend Developer specializing in WCAG 2.2 AA audits, ADA compliance, Section 508, AODA, VPAT / ACR support, accessibility remediation, and accessible web development. I help businesses make websites, SaaS platforms, WordPress sites, Shopify stores, React applications, and enterprise web apps more accessible, usable, and compliant. My work combines accessibility consulting with hands-on development, so I can identify WCAG issues and help fix them at the code level. With 8+ years of accessibility and frontend development experience, I support teams that need WCAG 2.1 / WCAG 2.2 testing, ADA website compliance guidance, screen reader testing, keyboard accessibility fixes, ARIA implementation, semantic HTML improvements, and developer-ready accessibility reports. Certifications & Credentials ✔ IAAP Certified Professional in Web Accessibility (CPWA) ✔ IAAP Web Accessibility Specialist (WAS) ✔ IAAP Certified Professional in Accessibility Core Competencies (CPACC) ✔ JAWS Screen Reader Certified ✔ DHS Section 508 Trusted Tester 💼 Accessibility Services ✅ WCAG Accessibility Audits & Compliance Testing • WCAG 2.1 and WCAG 2.2 accessibility audits • WCAG A, AA, and AAA compliance reviews • ADA, Section 508, AODA, and EN 301 549 accessibility reviews • Manual accessibility testing beyond automated scans • Automated testing with Axe, WAVE, Lighthouse, ARC Toolkit, and Accessibility Insights • Screen reader testing with JAWS, NVDA, VoiceOver, and TalkBack • Keyboard-only navigation testing • Focus order, focus visibility, skip links, landmarks, and heading structure reviews • Color contrast, zoom, reflow, responsive, and mobile accessibility testing • Form accessibility, labels, error messages, and validation testing • Accessibility reports with severity, WCAG references, screenshots, and remediation guidance • VPAT / ACR support for procurement and enterprise accessibility documentation ✅ Accessibility Remediation & Frontend Development • Accessibility remediation for existing websites and web applications • Code-level WCAG fixes for frontend accessibility issues • Semantic HTML and accessible page structure improvements • ARIA roles, states, properties, and live region implementation • Accessible navigation, modals, dialogs, accordions, tabs, tables, forms, and custom UI components • Keyboard accessibility fixes for interactive components • Screen reader compatibility fixes for JAWS, NVDA, VoiceOver, and TalkBack • Accessible React, Next.js, JavaScript, TypeScript, WordPress, Shopify, and custom frontend development • Accessibility-first development for design systems and component libraries • Developer support during QA, release cycles, and remediation sprints Technologies: React • Next.js • JavaScript • TypeScript • HTML5 • CSS3 • WordPress • Shopify • PHP • Node.js • ARIA • Design Systems ✅ WordPress, Shopify & eCommerce Accessibility • WordPress accessibility audits and remediation • Shopify accessibility testing and theme improvements • WooCommerce accessibility fixes • Accessible checkout, cart, product page, menu, and navigation improvements • WCAG-compliant theme and template development • Accessibility fixes for plugins, custom blocks, page builders, and reusable components ✅ Accessibility Tools & Testing Expertise JAWS • NVDA • VoiceOver • TalkBack • Axe DevTools • WAVE • Lighthouse • ARC Toolkit • Accessibility Insights • Chrome DevTools • BrowserStack • Manual assistive technology testing I use automated tools as part of the process, but my audits are not limited to tool-generated results. Many critical accessibility issues require manual testing, screen reader validation, keyboard testing, and real user-flow review. ✅ Accessibility Consulting, Training & Team Support • Accessibility consulting for product, design, QA, and engineering teams • WCAG and ARIA best practices guidance • Accessibility training for developers and designers • Design review for accessible UX and inclusive UI patterns • Accessibility support during development and QA cycles • Long-term accessibility remediation planning • Help creating sustainable accessibility processes for teams 💡 Why Clients Work With Me • 8+ years of hands-on accessibility and frontend development experience • IAAP CPWA, WAS, CPACC, JAWS, and DHS Section 508 Trusted Tester credentials • Strong combination of accessibility auditing, consulting, and implementation • Ability to identify issues and also fix them in code • Experience across SaaS, enterprise, finance, education, healthcare, eCommerce, government, and agency projects • Clear communication and developer-friendly reporting • Practical remediation guidance with WCAG references and examples • Focus on sustainable accessibility improvements, not just compliance checklists • Strong understanding of real assistive technology behavior and accessible user journeys

Want to scale up your business and optimize your processes for increased productivity? Are you looking for a Process Expert to write your procedures/SOPs? or need a helping hand improving your processes? Find no more! Let's talk. Interested in helping companies achieve its goals through Continual Improvement in order to exceed customer satisfaction. Proficient in developing systems, processes, procedures and forms in compliance to ISO 9001, ISO 14001, ISO 45001, ISO 13485 etc I have a good track record in addressing process gaps by implementing actions to reduce costs, streamline operations, and improve results—effective team leader who excels in motivating and organizing teams for efficient performance. EXPERTISE: MANAGEMENT SYSTEM DEVELOPMENT ★ ISO Certification Planning, Consultancy and Support ★ Creation of QMS process documentation, SOP and Forms to comply with ISO13485 & ISO9001, ISO 14001 & 45001 etc ★ Conduct QMS review to determine the level of compliance with ISO13485 & ISO9001, ISO 14001 & 45001 etc. ★ Remote internal & supplier auditing ★ Risk management TRAINING ★ Development of Courses /Training Materials ★ Internet / Web Research STRATEGY, MANAGEMENT & PROCESS IMPROVEMENTS ★ Trained in Project Management (PMBOK) ★ Value Stream Mapping, KPI Development ★ Process Design, Analysis and Improvement (Lean and Six Sigma, TQM) *TALENT BACKGROUND*: ★ Industrial Engineer ★ MBA Specialized in Productivity and Quality Management ★ Certified Lean Six Sigma Green Belt ★ Certified Internal Auditor (ISO 9001, ISO 13485, ISO 45001) ★ Computer literate with proficiency in MS Visio, Lucid Chart, 4TQ, Drawing Io, Microsoft Office 365 (Word, Excel, Powerpoint, Outlook, SharePoint, OneNote, One Drive, MS Forms, MS Planner, MS Stream) ★ Good verbal and written communication skills ★ Ability to work individually or as part of a team - has a strong work ethic with proven leadership skills ★ Critical and strategic thinker ★ With good time management skills and able to work under pressure ★ Can learn fast and work efficiently ★ has advanced knowledge in quality management, supply chain, manufacturing and project management I would like to discuss further with you about your project and how we can work together to achieve results.

I help MSPs keep their service desk moving: tickets resolved and escalated properly, clients answered clearly, and the messy tribal knowledge turned into SOPs and documentation the whole team can actually use. I have spent 10+ years inside MSP operations for US companies: helpdesk L2/L3, escalations, system administration (Microsoft 365, Active Directory, Windows Server, VMware), backup and BCDR, and the toolchain you already run: ConnectWise Manage, Control, and Automate, IT Glue, HaloPSA, NinjaOne, Datto, Meraki, SentinelOne, Proofpoint, Okta. On Upwork that adds up to 6,700+ verified hours and $70K+ earned across 17 jobs, including a 2,290-hour engagement where the client's parting words were that I had become the escalation point for their team. At my last long-term MSP role I was promoted to team lead within 3 months and ran a pod of 4 technicians. My recent MSP work has also continued as direct hires beyond the platform, most recently with a security-focused MSP. Documentation and process work is where I have gone deepest recently. At a security-focused MSP, my role included writing SOPs, documenting processes, and working with management on standards and process improvement. I did this work well before AI existed. Today I also run AI-assisted workflows I built myself (for triage notes, documentation drafts, reporting, and repetitive admin), which means the same documentation cleanup gets done faster and more consistently. I run my own IT services business on these workflows every day, so this is working practice, not theory. What I can take off your plate: - L2/L3 technical support, ticket triage, escalation handling, client-facing updates - SOP writing, process documentation, knowledge base cleanup (IT Glue and similar) - Microsoft 365, Active Directory, endpoint, and backup administration - Network troubleshooting: firewall, VPN, DNS, DHCP, connectivity - AI-assisted documentation and reporting workflows inside your existing tools Practical details MSPs usually ask about: I work US business hours comfortably (years of night-shift experience), and my home office is built for reliability: a high-spec desktop with three monitors plus a MacBook as a backup machine, two independent internet lines (fiber and Starlink), and UPS power backup. If you need someone who can hold the line on tickets today and leave your documentation better than they found it, send me a message.

I build scalable WordPress LMS and WooCommerce systems structured for long-term business growth. If you need clean backend logic, membership workflows, or advanced LearnDash setup — I can help. 𝗪𝗶𝘁𝗵 𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 — 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝟰 𝘆𝗲𝗮𝗿𝘀 𝗮𝘁 𝗮 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗴𝗲𝗻𝗰𝘆 — I’ve worked on LMS platforms, WooCommerce stores, and backend-driven WordPress systems where clean architecture and business logic were critical. My strength lies in backend architecture, business logic, and scalable implementation — not just building pages. I help businesses create reliable WordPress systems that are clean, organized, and built for long-term growth. 𝗖𝗼𝗿𝗲 𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: • LMS & Membership Platforms • LearnDash setup and advanced configuration • Course structuring, quizzes, certificates, progress systems • WooCommerce & membership integrations • Custom learner dashboards • Automation using Zapier and ActiveCampaign 𝗪𝗼𝗼𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 (𝗥𝗲𝘁𝗮𝗶𝗹 & 𝗪𝗵𝗼𝗹𝗲𝘀𝗮𝗹𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀): • WooCommerce store setup, scaling & maintenance. • Product variations & attribute management • Dynamic pricing, coupons, and checkout logic customization • Role-based pricing & bulk discount logic • Checkout customization and payment integrations • Wholesale and B2B pricing systems • WooFunnels & Funnelkit automation for abandoned cart, upsells, and workflows 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 𝗕𝗮𝗰𝗸𝗲𝗻𝗱 & 𝗖𝘂𝘀𝘁𝗼𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: • ACF, CPT, structured content systems • Admin workflow optimization • REST API integrations • 𝗙𝗿𝗼𝗻𝘁𝗲𝗻𝗱 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗨𝘀𝗶𝗻𝗴 (𝗘𝗹𝗲𝗺𝗲𝗻𝘁𝗼𝗿 𝗣𝗿𝗼, 𝗗𝗶𝘃𝗶, 𝗪𝗣𝗕𝗮𝗸𝗲𝗿𝘆) I use page builders where needed — but always with proper backend structure and performance in mind. 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 & 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: • Speed optimization & Core Web Vitals improvement • Database cleanup & backend performance tuning • Security hardening & structured maintenance 𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸: I approach projects with a systems mindset. That means: • Clear backend logic • Structured implementation • Scalable pricing and membership setups • Automation to reduce manual effort • Long-term maintainability Because of my agency background, I understand real-world business requirements and client workflows. I focus on building solutions that are stable, maintainable, and efficient — not just visually polished. 𝗠𝘆 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Every project I take on is built with a focus on performance, scalability, and maintainability. Rather than simply completing tasks, I aim to create WordPress solutions that are easy to manage, support future growth, and deliver lasting value. I believe in proactive communication, organized development, and delivering high-quality work that clients can rely on. Whether you need a LearnDash LMS, a WooCommerce store, or a custom WordPress solution, I'm committed to helping you achieve your business goals.

I help small businesses, SaaS teams, and agencies reach real WCAG compliance by combining deep front end knowledge with accurate manual testing. As a specialist who can fix issues when appropriate and guide developers when needed, I make the path from issue to solution clearer, faster, and more reliable. I have supported accessibility work for high traffic, high profile sites including Honda, Acura, AMPM, and ARCO where speed, accuracy, and technical judgment were essential to meeting release deadlines. Cleaning up outdated components and nonsemantic patterns also produced clear performance gains and measurable SEO improvements reported directly by client teams. ► HERE IS HOW I SUPPORT CLIENTS ◄ • WCAG accessibility audits and actionable findings • Manual testing with screen readers and keyboard only • Accessibility remediation and component level improvements • Design and pattern review using the APG (accessibility patterns for interactive UI) • Developer guidance for accessible fixes and best practices My work has helped teams resolve time sensitive accessibility requirements connected to litigation, reduce user flow blockers, clean up code and components across large websites, and ship updates on schedule. I work in a steady, collaborative way that keeps teams informed and focused on meaningful progress. I enjoy making complex issues easier to understand and improving access for real users. If you would like help with an audit, remediation, or a specific accessibility issue, reach out and I can take a look at your site and let you know the first things I notice.