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Hi there! I'm Vince. 💁🏼‍♀️ I am a results-driven professional with a background in complex operations and executive-level support. I specialize in taking the "mental load" off busy leaders by managing the intricate details of their professional and personal lives. My career is built on a foundation of high-stakes problem solving—from managing 200+ active cases per week as a Subject Matter Expert to ensuring 100% accuracy in international travel logistics. I don't just complete tasks; I architect systems that allow executives to focus on their "Zone of Genius." EXPERIENCE 🎓 Bachelor's Degree in Secondary Education Major in English 📨 4+ years in Customer Service (Blended Support) ✈️ 2+ years Travel Specialist 🎭 3+ years Eventbrite Specialist 👩🏼‍⚕️ currently an Executive Assistant 📞 currently a Cold Caller/ Telemarketer/ Appointment Setter 🛠️ Tools Used: ❖ Google Workspace & Microsoft 365 ❖ Notion, Salesforce, Genesys, JIRA, Nice ❖ Slack, OpenPhone, Loom, Whatsapp ❖ Canva, Capcut ❖ Gemini / ChatGPT / Claude / Co-pilot / Grammarly ❖ META Business Suite, GA4, Google Pixel ❖ Specialized Platforms: Eventbrite/Expedia Umbrella

What I do: 1. STR & Airbnb Listing Optimization I analyze your short-term rental and Airbnb listings from every angle. Title. Description. Photos. Pricing. Amenities. Keywords. Everything that determines whether a guest clicks book or scrolls past. I optimize for search visibility, conversion, and booking quality. I rewrite descriptions with SEO-focused copy that attracts the right guests. I reorganize photos so your hero images match what guests actually care about. I review your pricing strategy to protect your ADR while maximizing occupancy. I fix calendar gaps and rate parity issues across channels. The result: Better rankings on Airbnb search. More qualified inquiries. Higher conversion rates. Hosts I've worked with have gone from struggling to consistent bookings. 2. Multi-Platform Channel Management Setup. Guesty, Lodgify, OwnerRez, Hostaway, Smoobu What I do on each platform: ✓ Listing Setup & Optimization — Create listings from scratch or optimize existing ones with SEO-focused content, proper categorization, and accurate amenities ✓ Calendar Synchronization — Connect all channels so your availability syncs in real-time across every platform. No double bookings. No missed reservations. ✓ Rate & Pricing Management — Set up dynamic pricing strategies, manage nightly rates, handle seasonal adjustments, ensure rate parity across all channels ✓ Booking Management — Automate booking workflows, track reservations, manage deposits and cancellations, stay on top of all incoming reservations ✓ Guest Communication — Set up automated guest messaging, create response templates, manage inquiries across all channels from one place ✓ Reviews & Reputation — Monitor guest reviews across platforms, manage ratings, respond professionally to feedback ✓ Cloudbeds Integration — Connect all channels to your Cloudbeds account for full two-way synchronization of bookings, availability, and rates. Why Hosts Work With Me: I've managed vacation rental properties for hosts with 1 property to 50+ units across multiple countries. I know what actually moves the needle—and what's just wasting time. I understand the business. I know that booking quality matters more than volume. I know that ADR protection is non-negotiable. I know that automation only works when it's set up right. I know that one missed message can turn into a bad review. I deliver fast. While other people are still planning, I'm already building your system, optimizing your listings, syncing your channels. You see results in weeks, not months. I'm responsive. You reach out on Upwork, I answer. You have a question, I clarify. You need something changed, I handle it. No ghosting. No delays. I actually care that your system works. This isn't just a checkbox project for me. Your success is my success. I don't consider the project done until your bookings are flowing and your operations are smooth.

Are you tired of: ❌ Missing calls, losing leads, and watching sales slip away after business hours? ❌ Paying staff just to answer phones, qualify prospects, and book appointments manually? ❌ Running a business where your CRM, calls, and follow-up systems don't talk to each other? ❌ Struggling to scale because your team is buried in repetitive phone and admin tasks? ✅ Ready for an AI voice agent that answers every call, qualifies every lead, and books every appointment — automatically. 𝐈 𝐛𝐮𝐢𝐥𝐝 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧-𝐫𝐞𝐚𝐝𝐲 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐎𝐰𝐧𝐞𝐫𝐬, 𝐀𝐠𝐞𝐧𝐜𝐢𝐞𝐬 & 𝐒𝐚𝐥𝐞𝐬 𝐓𝐞𝐚𝐦𝐬 𝐮𝐬𝐢𝐧𝐠 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, n8n, 𝐚𝐧𝐝 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐆𝐇𝐋) — 𝐬𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐧𝐞𝐯𝐞𝐫 𝐦𝐢𝐬𝐬𝐞𝐬 𝐚 𝐜𝐚𝐥𝐥, 𝐚 𝐥𝐞𝐚𝐝, 𝐨𝐫 𝐚𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐚𝐠𝐚𝐢𝐧. 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐮𝐢𝐥𝐝 𝐟𝐨𝐫 𝐲𝐨𝐮: ✅ Inbound AI voice agents that answer calls, handle FAQs, and route conversations 24/7 ✅ Outbound AI voice agents that cold call, follow up, and re-engage leads automatically ✅ Appointment booking agents synced with your calendar — zero manual effort ✅ Lead qualification agents that score and push hot leads straight into your CRM ✅ Full GHL pipeline integration so every call outcome triggers the right next action ✅ Post-call SMS, email & WhatsApp follow-up sequences that close the loop automatically 𝐌𝐲 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, n8n, 𝐚𝐧𝐝 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐚𝐥𝐥𝐨𝐰𝐬 𝐦𝐞 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐯𝐨𝐢𝐜𝐞 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐬𝐨𝐮𝐧𝐝 𝐡𝐮𝐦𝐚𝐧, 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐝𝐞𝐞𝐩𝐥𝐲 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐂𝐑𝐌, 𝐚𝐧𝐝 𝐫𝐮𝐧 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐲 𝐚𝐭 𝐬𝐜𝐚𝐥𝐞. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐲 A real estate agency was losing inbound leads every evening and weekend because no one was available to answer calls. I built a Retell AI inbound voice agent that answered every call, qualified prospects using a custom script, and pushed confirmed appointments directly into their GoHighLevel pipeline — with an automated SMS confirmation sent instantly after every booking. The result? ✅ 100% call answer rate — 24 hours a day, 7 days a week ✅ Lead response time dropped from hours to seconds ✅ Appointment bookings increased by over 60% in the first month ✅ Sales team focused only on warm, qualified calls — zero cold answering ✔️ 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ✅ Inbound AI Receptionist & Call Handling (Retell AI · Vapi) ✅ Outbound Sales & Cold Calling Agents ✅ Appointment Booking & Calendar Sync ✅ Lead Qualification & CRM Push Automation ✅ Voice Bot & IVR Replacement Systems ✅ Post-Call Follow-Up via SMS, Email & WhatsApp ✔️ 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐆𝐇𝐋) 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧: ◾ Voice Agent + GHL Pipeline Automation ◾ Workflow Triggers from Call Outcomes ◾ GHL Funnel & Website Build ◾ Appointment Booking via GHL Calendar ◾ SMS, Email & WhatsApp Sequences inside GHL ◾ Snapshot Setup & Sub-Account Management ✔️ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬: ◾ n8n, Make com, Zapier ◾ Twilio · ElevenLabs ◾ Google Calendar, Calendly ◾ Webhook & REST API Integrations ◾ ManyChat & WhatsApp Automation 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐈'𝐯𝐞 𝐖𝐨𝐫𝐤𝐞𝐝 𝐖𝐢𝐭𝐡: ◾ Real Estate ◾ Healthcare & Medical Clinics ◾ E-Commerce ◾ Coaching & Consulting ◾ Fitness & Wellness ◾ Home Services (HVAC, Plumbing, Solar) ◾ Recruitment & Staffing ◾ Service-Based Businesses 𝐖𝐡𝐚𝐭 𝐒𝐞𝐭𝐬 𝐌𝐞 𝐀𝐩𝐚𝐫𝐭? 🏆 I don't just set up voice agents — I build complete call automation systems where your AI answers, qualifies, books, and follows up without any human intervention. 🏆 Every voice agent I build is connected directly into your GHL pipeline so call outcomes, lead data, and follow-up sequences all flow automatically — no manual work, no dropped leads. 🏆 I build agents that sound natural, handle objections, and represent your brand professionally on every single call. 🚀 𝐋𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐚𝐧 𝐀𝐈 𝐯𝐨𝐢𝐜𝐞 𝐬𝐲𝐬𝐭𝐞𝐦 𝐭𝐡𝐚𝐭 𝐚𝐧𝐬𝐰𝐞𝐫𝐬 𝐞𝐯𝐞𝐫𝐲 𝐜𝐚𝐥𝐥, 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐬 𝐞𝐯𝐞𝐫𝐲 𝐥𝐞𝐚𝐝, 𝐚𝐧𝐝 𝐟𝐢𝐥𝐥𝐬 𝐲𝐨𝐮𝐫 𝐜𝐚𝐥𝐞𝐧𝐝𝐚𝐫 — 𝟐𝟒/𝟕, 𝐨𝐧 𝐚𝐮𝐭𝐨𝐩𝐢𝐥𝐨𝐭. 📩 Send me a message today and let's discuss your project.

I help property owners and managers maximize bookings, maintain high occupancy, and deliver 5-star guest experiences across short-term and mid-term rentals. With 8 years of BPO experience supporting sales, travel, healthcare, and telecom accounts, I bring strong customer service expertise in handling inbound and outbound communication with professionalism and efficiency. I manage guest communication from inquiry to post-stay, optimize pricing using PriceLabs, and handle channel management through Hostaway to keep listings competitive and fully optimized. Beyond operations, I also support social media growth through content creation, engagement, and lead generation, along with eCommerce support including customer service and order management. I focus on results: higher occupancy, better reviews, and smooth day-to-day operations. If you’re looking for someone reliable who can take ownership of your listings and help grow your business, I’m ready to help. -- Tools and Platforms: Property Management Hostaway PriceLabs AirDNA Social Media and Marketing Canva CapCut Pro Social media platforms (TikTok, Instagram, Facebook, X, YouTube) ManyChat GoHighLevel AWeber eCommerce Shopify Richpanel Productivity and Communication Project management tools Spreadsheets and document tools Video conferencing tools Team communication tools AI Tools ChatGPT Claude

✅ 𝟒+ 𝐘𝐞𝐚𝐫𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 | ✅ 𝟏𝟎𝟎% 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 | ✅ 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝟏𝟎+ 𝐆𝐥𝐨𝐛𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 𝐌𝐚𝐝𝐞 𝐒𝐢𝐦𝐩𝐥𝐞 – 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐘𝐨𝐮 𝐂𝐚𝐧 𝐓𝐫𝐮𝐬𝐭. Hello, I am 𝐌𝐮𝐡𝐚𝐦𝐦𝐚𝐝 𝐀𝐡𝐬𝐚𝐧 𝐀𝐤𝐛𝐚𝐫, an E-Commerce Specialist & Virtual Assistant of 4+ years of proven work helping businesses scale, grow, and manage on 10+ online marketplaces. I have efficiently served brands and sellers with product listings, SEO, account health maintenance, ads campaigns running, suspension recovery, and multi-channel integration. If you want to know more about this, let us have a quick give a call and then you can determine whether we're a good fit to work with each other. 𝐌𝐲 𝐌𝐢𝐬𝐬𝐢𝐨𝐧: 𝐓𝐨 𝐤𝐞𝐞𝐩 𝐲𝐨𝐮𝐫 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐬 𝐬𝐚𝐟𝐞, 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞𝐝, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐥𝐞. 𝐌𝐲 𝐒𝐤𝐢𝐥𝐥𝐬: 🛒 𝐀𝐦𝐚𝐳𝐨𝐧 (𝐒𝐞𝐥𝐥𝐞𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 & 𝐕𝐞𝐧𝐝𝐨𝐫 𝐂𝐞𝐧𝐭𝐫𝐚𝐥) ✅ Product Listings (From Scratch, Bulk, Me-too) ✅ Account Health Management ✅ Resolving IP Violations & Inauthenticity Issues ✅ Account health management, suspension appeal & reinstatement ✅ Brand Registry & Brand Protection ✅ Product Listings (SEO, Keywords, Flat Files) ✅ A+ Content (EBC) & Brand Store Design ✅ Fixing Suppressed / Inactive Listings ✅ Inventory & Order Management ✅ Create and Manage FBA shipments. ✅ Shipment Plan Creation 🛍️ 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 ✅ Product Listings (From Scratch, Bulk, MeToo) ✅ SEO Optimization & Keyword Research (Helium 10, Walmart Tools) ✅ Order, pricing, and inventory sync ✅ Listing Error Fixes (Compliance, Product Errors, IP Issues) ✅ Brand Page Creation & Optimization ✅ Walmart Ads Campaigns & Optimization ✅ Account Health & Performance Management 🖥️ TEMU ✅ Product listing and optimization ✅ Price adjustment and inventory sync ✅ SEO optimization for product ✅ Order management and tracking 📦 𝐞𝐁𝐚𝐲 𝐚𝐧𝐝 𝐄𝐬𝐭𝐲 ✅ Listing creation with keyword-rich SEO descriptions ✅ Bulk uploads, variations & category alignment ✅ eBay store management & promotions ✅ Etsy Ads setup & management 🧠 𝐒𝐞𝐥𝐥𝐛𝐫𝐢𝐭𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 ✅ Product Listings & Bulk Upload Management ✅ Inventory & Order Synchronization Across Channels (Amazon, Walmart, eBay, Shopify, etc.) ✅ Marketplace Integrations & Channel Setup ✅ SKU & Catalog Management with Flat File Support ✅ Price & Inventory Sync Automation for Multi-Channel Growth ✅ Performance Tracking, Error Resolution & Case Handling ✅ SEO Optimization for Listings & Category Alignment 🔗 𝐒𝐞𝐥𝐥𝐞𝐫𝐂𝐥𝐨𝐮𝐝 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 ✅ SKU Launching & Catalog Setup ✅ Creating Shadow Listings & Kits ✅ Order Management & Fulfillment ✅ Inventory & Pricing Optimization ✅ Vendor Management & Companies Setup ✅ Bulk Uploads & Flat File Management ✅ Multi-Channel Integration (Amazon, Walmart, Shopify, Target, eBay etc.) 🌐 𝐎𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 & 𝐓𝐨𝐨𝐥𝐬 ✅ Multi-Channel Integrations (SellerCloud, Sellbrite, Listing Mirror) ✅ Catalog, Inventory & Order Synchronization ✅ Flat File Creation & Bulk Uploads ✅ Case Management & Compliance Handling ✅ SEO & Keyword Research (Helium 10, Jungle Scout, AMZScout, Keepa) ✅ Data Analysis, Reporting & KPI Tracking 💬 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬 ✅ WhatsApp – Fast, direct client updates ✅ Slack – Real-time team collaboration ✅ Asana – Task & project management ✅ Microsoft Teams – Meetings & daily syncs Then let’s connect! I’ll review your business needs and create a custom strategy to boost sales, visibility, and stability. Your success is my priority — let’s grow together! Overall, I am focused on helping your business grow with the right e-commerce strategies. I work on Amazon, Walmart, eBay, Shopify, Etsy, and more to boost sales and manage stores smoothly. Let’s connect and see how I can support your business goals. Healthy Regards, 𝐌𝐮𝐡𝐚𝐦𝐦𝐚𝐝 𝐀𝐡𝐬𝐚𝐧 𝐀𝐤𝐛𝐚𝐫 Your E-Commerce Success Partner ✅ 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒 𝐅𝐎𝐂𝐔𝐒: #TEMU Shop #temu #Virtual #Temu #Temu Expert #Wayfair #Target + #SellerCloudExpert #GoFlow #AmazonVA #WalmartVA #ShopifyExpert #EcommerceConsultant #OmnichannelIntegration #ProductListings #FlatFileExpert #BulkListings #AmazonListingOptimization #WalmartSEO #eBayStoreManagement #EtsyVA #TikTokShopExpert #InventoryManagement #faire #Faire #faire marke #faire listing #shein listing #bestbuy #mirakl #mirakal #ProductCatalogManagement #SEO #PPCManagement #DigitalMarketing #MarketplaceGrowth #EcommerceStrategy #OmnichannelManagement #ChannelIntegration #FeedOptimization #ShopifyCustomization #noon manager #Yupoo #Temu #mirakl manager #AccountHealthManagement #MarketplaceExpert #MultichannelEcommerce #EcommerceOperations #VirtualAssistant #EcommerceSupport #mirakl based platform #StoreManagement #mrakl expert #EcommerceGrowth #shein #shein expert #noon expert #Noon #noon #BestBuy #bestbuy #Mirakl #mirakl

WHY SETTLE FOR LESS WHEN YOU CAN WORK WITH THE BEST? ⭐️⭐️⭐️⭐️⭐️ Hi, I’m Norbelyn—an Influencer & Affiliate Marketing Specialist who helps brands grow through strategic creator partnerships and performance-driven campaigns. I work with passion, integrity, and a strong focus on results. I help lighten your workload while making sure your influencer and affiliate programs run smoothly and effectively. What I can help you with: -Influencer research and list building -Influencer outreach (email/DM) and follow-ups -Affiliate marketing & onboarding -Social media support Tools I use: Google Suite Slack SocialBlade NinjaOutreach HypeAuditor Zoho TikTok Marketplace Shopify Shopify Collabs Amazon Saral Gelato Instantly Social Sowball Social Gems What I do for clients: -Source influencers based on brand criteria (Instagram, TikTok, YouTube, Facebook) -Manage gifting/seeding and paid collaborations -Negotiate partnerships and coordinate content creation -Track shipments, monitor deliverables, and follow up on content -Build and maintain strong influencer relationships -Set up and manage affiliate programs I’ve worked across multiple niches including fashion, beauty, wellness, supplements, food, apps, tech, and lifestyle brands. I’m committed to delivering organized, reliable, and results-driven support to every client I work with. Let’s work together and grow your brand. Best, Norbelyn