Hire the Best FReD Specialists

"Diandra was skilled, reliable, and a hard worker. We're so sorry we don't need the extra help anymore. If we did, we'd bring her back in a heartbeat! I have 17+ years of experience in the field of Customer Care/Customer Support. For the first three years I worked locally with a number of outsourcing call centers-Xerox and Fullgram Solutions Ltd. While working for these call centers, I provided top-notch customer support to inbound and outbound customers. I started working online on Upwork as a freelancer in July 2015. Over this period, I've worked with over 40 clients, ranging from small businesses to large enterprises and e-commerce websites such as Monster Connect, The Bay Pay Forum, Glasses USA, Save This Life, Mindful Health LLC, and Peblab USA, assisting customers through multi-channels such as email, telephone, social media, and LiveChat. I firmly believe that one of the most important skills in Customer Service and in any profession is the idea behind respect and treating others the way you would like to be treated. The ability to stay genuine and show clients that they really matter to your business can make a whole world of a difference in their customer experience. I have several years of experience working with the below customer service tools and CRMS: 📌Zendesk 📌Ringcentral 📌Salesforce 📌Google Apps 📌Helpsout 📌Hubspot 📌Gorgias 📌Jira 📌Olark Chat 📌Talkdesk 📌Ringcentral 📌Zopim 📌Trello 📌Shopify 📌Salesforce I am eager to learn more about the opportunity offered by your firm. I can be contacted to discuss any further details. Thank you!

Profile Overview: I build AI automation systems and workflows that eliminate repetitive work, connect your tools, and run on autopilot, specifically for SEO agencies and teams that want to scale without adding headcount. From Claude Code and Codex automations to n8n, Make, GHL, and Zapier pipelines, I design and build end-to-end systems that work in production, not just demos. Portfolio: vince-leyson.dev What I build: Claude AI & Codex Automation Claude Code and Codex CLI workflows for content research, writing, and automated publishing Multi-step AI pipelines with prompt engineering, tool use, and context management Competitor scraping to research to outline to content generation pipelines AI-assisted SEO workflows: keyword research, content briefs, meta optimization, and programmatic page generation Dual-agent setups using Claude and Codex together for review, QA, and iterative builds Workflow Automation (n8n / Make / Zapier / GHL) Multi-step automations connecting your tools, APIs, and data sources Trigger-based workflows for publishing, reporting, approvals, and notifications GoHighLevel SMS/email sequences triggered by AI conversation events API Integrations Google Search Console, GA4, Google Sheets, Google Drive WordPress REST API for bulk publishing, programmatic page generation, and Rank Math SEO DataForSEO for keyword research and SERP data at scale Supabase / PostgreSQL for data storage and sync pipelines Firecrawl for web scraping, competitor content analysis, and data extraction Local Falcon for local SEO rank tracking Ahrefs, Semrush for SEO data automation OpenAI, Gemini, Claude API, Vertex AI for AI content generation Slack for automated reporting and notifications Infrastructure & Vector AI Railway for deploying and hosting automation services and APIs Pinecone for vector storage, semantic search, and RAG pipelines Vertex AI for Google-native AI model access and embedding generation Cloudflare Workers + D1 for edge-deployed agents and lightweight backends Docker for containerized automation stacks Supabase pgvector for embedded vector search within PostgreSQL What I've shipped: Programmatic SEO system that generates and publishes 200+ WordPress pages automatically via REST API, with schema markup, internal linking, and Rank Math integration Daily SEO data sync pipeline pulling from GSC + GA4 + DataForSEO into Supabase for 40+ clients Automated ranking and traffic reports generated and uploaded to Google Drive on a fixed schedule Content research pipeline using Firecrawl + AI for competitor analysis and content brief generation GHL + n8n automation connecting Instagram DM funnels to SMS follow-up sequences triggered by AI conversation events Who I work with: SEO agencies and digital marketing teams that are doing too much manually: reporting, publishing, auditing, research. I replace those processes with systems that run automatically and scale without extra headcount. If a workflow is eating your team's time, I can build a system that eliminates it.

Website: khentfaburada.lovable.app 🚀 Manual work shouldn’t slow your business down. I help founders and growing teams streamline operations by building reliable automation systems, optimizing CRMs, and improving business processes. The result? Less manual work, fewer operational bottlenecks, and systems your team can rely on every day. Most businesses already have the right tools—they just aren’t connected, optimized, or documented properly. Processes become scattered, automations become unreliable, and teams waste hours on repetitive work. That’s where I come in. I don’t just automate tasks. I build systems that help your business run better. ━━━━━━━━━━━━━━━━━━━ ⚙️ Automation & Business Systems I design, build, and maintain automation systems that eliminate repetitive work and connect the tools your business already uses. Whether you’re starting from scratch or improving existing workflows, I focus on automation that is reliable, scalable, and easy to maintain. Services include: • n8n workflow development • API integrations • Webhooks • AI-powered workflows • Business process automation • Data synchronization • Cross-platform integrations • Workflow optimization • Error handling and monitoring ━━━━━━━━━━━━━━━━━━━ 📊 CRM Optimization Your CRM should support your business—not create more work. I optimize CRM systems so your sales, marketing, and operations stay organized and automated. Platforms • HubSpot • GoHighLevel • Salesforce • Pipedrive Services • Pipeline optimization • Lead management • Contact cleanup • Tags and segmentation • Automated follow-ups • Reporting dashboards • Customer lifecycle automation ━━━━━━━━━━━━━━━━━━━ 🧩 Operations & Executive Support Automation works best alongside strong operations. I provide dependable operational and executive support that keeps projects organized, documentation current, and priorities moving forward. This includes: • Project coordination • Task management • Documentation • SOP creation • Team follow-ups • Calendar workflows • Process improvement • Cross-functional coordination ━━━━━━━━━━━━━━━━━━━ 📚 SOPs & Process Documentation If a process only exists in someone’s head, it’s a business risk. I create clear documentation that helps teams work consistently and reduces dependency on individuals. Including: • Standard Operating Procedures (SOPs) • Process mapping • Internal documentation • Team onboarding guides • Workflow documentation • Video walkthroughs ━━━━━━━━━━━━━━━━━━━ 🛠 Tools & Technologies Automation n8n • Make • Zapier • ManyChat Development REST APIs • Webhooks • JavaScript • Python • Supabase CRM HubSpot • GoHighLevel • Salesforce • Pipedrive Project Management ClickUp • Asana • Monday • Trello • Notion Business Tools Google Workspace • Slack • Airtable • Loom ━━━━━━━━━━━━━━━━━━━ 💡 Why Clients Work With Me ✔ Systems-first approach that solves root problems, not just symptoms ✔ Reliable automation built for long-term use ✔ Strong ownership with minimal supervision ✔ Clear communication and proactive problem-solving ✔ Well-documented workflows that your team can maintain ✔ Continuous process improvement—not just task completion ━━━━━━━━━━━━━━━━━━━ 🤝 Who I Work Best With • Founders looking to scale operations • Growing startups • Agencies • SaaS companies • Service-based businesses • Teams looking for long-term operational support and automation expertise ━━━━━━━━━━━━━━━━━━━ If your business is spending too much time on repetitive work, disconnected systems, or manual processes, let’s build a better way of working. I help businesses automate operations, optimize workflows, and create dependable systems that continue delivering value as they grow.

I am Elizer working as a Customer Service and Technical Support Specialist with 8+ years of experience in the BPO industry. I have handled a wide range of support services including phone, chat, and email support, as well as technical assistance for Microsoft Office and Windows products. I also have experience in data entry and building Shopify stores from scratch, including theme customization and basic coding adjustments. I also have expertise in delivering customer-focused solutions with a strong attention to detail, accuracy, and efficiency. I ensure a smooth customer experience by providing clear communication and resolving issues effectively. I expertise in below skills: ✔Customer Service (phone, chat, and email support), ✔Technical Support (Microsoft Office and Windows), ✔Data Entry with high accuracy and attention to detail, ✔Shopify store setup and theme customization, ✔Order processing and account management, ✔Problem-solving and troubleshooting, ✔Working efficiently on repetitive tasks, ✔Strong communication and customer handling skills, Dedicated to delivering high-quality results, I pay close attention to accuracy, efficiency, and customer satisfaction. My goal is to provide reliable support and help businesses grow by ensuring smooth operations and excellent service.

Hi, I'm Evan.. I build production AI automation on n8n and Claude. 25+ systems shipped across US, AU, CA, and PH. Give me a workflow that is eating your team's time and I will build an AI automation that runs it 24/7 without breaking. That's my promise. MultiplyMii Invoicing: 4-phase Make pipeline running ~500 deals/month for an Australian BPO (HubSpot, BigQuery, Stripe, Xero). CleanLead: cold outreach engine pulling 1000+ enriched leads per cycle (n8n + Claude API + Instantly). CliniFlow: clinic booking system (Vapi voice + Voiceflow WhatsApp + Stripe). Missed-Call Recovery: Twilio + Claude SMS for HVAC and plumbing contractors, books jobs from calls they used to lose. I don't just configure tools. I come from a senior business operations background, so I audit how work actually flows before I build. End-to-end systems, VPS infrastructure, and API-level integrations. Stack: Claude API (Sonnet/Opus, Claude Code), n8n self-hosted, Make, Vapi, Voiceflow, Twilio, Stripe, Xero, HubSpot, BigQuery, Instantly, Apify, GoHighLevel. Certifications: n8n Specialist, Zapier Automation, HubSpot CRM. If you have a workflow eating your team's time, or revenue leaking through gaps (missed calls, slow follow-up, manual data entry), that's exactly what I fix.

Relationship-driven businesses typically start because of a founder's deep passion to help the people they serve. It's what gets them out of bed in the morning. But delivering that seamless experience to every client requires a whole world of systems, follow-up, technology, and coordination happening behind the scenes. This is where I come in. Over ten years working directly alongside service-based business owners and entrepreneurs, I've developed a habit of looking at the full picture: where clients come from, how they're handled, where the process breaks down, and what needs to improve so that passion can actually reach the people it's meant for, without burning out the person running it. I work at the intersection of operations, client experience, and technology. AI and automation are part of that picture, but applied strategically. Pushing automation into every corner of a business just to check a box can create as many problems as it solves. What actually works is a thoughtful integration that supports the team and enhances the client journey without losing the human qualities that relationship-driven businesses are built on. My job is to see how all those pieces connect, where they create friction when they don't, and to make sure nothing important falls through the cracks from first contact to loyal client. I'm bilingual in English and Spanish, which adds real value for businesses working across language and culture, and I work well in environments where trust, nuance, and follow-through are non-negotiable.