Hire the Best Stakeholder Management Specialists
in Australia

With a long-standing career in recruitment and internal talent acquisition, I bring deep, practical expertise in the process and delivery that underpins successful hiring outcomes. I support businesses by creating structure, efficiency, technology adaptation and consistency across recruitment operations, ensuring processes run smoothly from brief through to onboarding. My experience includes: * End-to-end recruitment specialist, talent acquisition process design, documentation, and continuous improvement * Candidate and stakeholder communication management, interview scheduling, onboarding, and compliance management * Database and applicant tracking system management and optimisation - utilisation of technology, including AI to embed into workflows * Reporting, data integrity, and operational support to inform decision-making * Recruitment admin and coordination (screening, scheduling, comms), Inbox & calendar management, Data entry and database updates, Document formatting and organisation, General virtual assistant support I’ve worked across a broad range of sectors including technology, digital, legal, finance, executive search, human resources, business support, construction, manufacturing, and engineering. I’m known for my ability to quickly embed into different environments, manage competing priorities, and provide reliable, detail-driven support in fast-paced and confidential settings.

I am a seasoned Project Manager and Business Analyst with more than 15 years experience in Australia, New Zealand and Indonesia; I have delivered important projects for many organisations up to AUD 2 M as well as delivered artefacts as the BA of the project. I seek to deliver values to my clients, backed up by concise and robust documentations, online or on typical softwares like MS Suites, PDF, and many others. I would be happy to deliver these artefacts: * Project Management Plan * Risk Management Plan * Business Continuity Plan / Disaster Recovery Plan * Communication Plan * Regular Project Status Update * Business Requirement - including FR/ NFR, Epic, User Stories and Tasks * Requirement Management Framework * Project Management Framework * and others, depending on your organisation's existing framework. Lastly, I'm an excellent communicator, verbally and in writing - I produced punchy presentations, confidently passed the message across audience, a primary liaison between IT and the business and put teams and stakeholders in alignment in meetings and discussions for a prompt agreement on tasks assigned to me. I am available for a discussion at most times, given some heads-up, I'll do my very best even without one. Have a great day. Best Regards, Andy

I work with founders and growing businesses to bring structure to ambition — turning big ideas into focused, actionable plans that move the business forward. My strength lies in bridging strategy and execution. I’m often brought in when things are working, but messy or when the vision is clear, but the path feels scattered, slow, or stuck. As a strategic operator, I work with founders to both shape strategy and execute it. I love stepping into the heartbeat of a business, uncovering what’s really going on, and building the foundations that support growth. That might mean rethinking resources, simplifying systems, improving how tech is used, or leading projects that bring ideas to life. I don’t just advise from the sidelines — I get in the trenches and help make things happen.
 At the core of what I do is a genuine commitment to helping good people build great businesses. If you're looking for a trusted partner to help guide your business to its next chapter, we could be a great fit. Let’s connect and explore what’s possible. My experience spans over many roles and functions: 13+ Project management and planning 13+ New system implementation and process improvement 10+ Customer management and relationships 10+ Executive support 10+ Leadership roles with people management 8+ Business analysis and strategy 8+ Operations management 6+ Finance support and admin 6+ Recruitment and HR support 5+ Data cleansing & analysis 5+ Marketing support 5+ Stakeholder training 3+ Research and writing --- Love learning learning new Tech. Apps and software used includes: Excel | PowerPoint | Asana | Slack | Basecamp | Dropbox & Box | Teams | Zoom | Wrike | Microsoft NAV | ZoomInfo | Xero | ClickUp | Wordpress | Zendesk | Jira | HubSpot | Figma | Gorgias | Shopify

I am a seasoned CCaaS Solutions Architect with over 17 years of experience in pioneering contact center innovations, particularly in Conversational and Generative AI. My expertise lies in designing and deploying advanced AI-driven solutions that enhance customer and agent experiences, streamline service delivery, and improve operational efficiency. Throughout my career, I have led agile, cross-functional teams and managed large-scale migrations to cloud platforms, ensuring seamless integration and superior performance. My portfolio includes the successful development and deployment of cutting-edge AI products such as call summarization tools, quality assurance automation, and real-time agent assistance. I have worked with top-tier platforms like Genesys Cloud, NICE CXOne, Amazon Connect, Five9 , RIngCentral , Dialpad & Salesforce consistently delivering exceptional results. My expertise with On Premise solutions from Avaya , Genesys and Cisco also are a highlight of my career I am committed to operational excellence and customer-centric solutions, and I excel in stakeholder management, data-driven decision-making, and strategic product management. My certifications in AWS Solutions Architecture, TOGAF, ITIL4, and Genesys Cloud Professional further underscore my technical proficiency and dedication to continuous learning

I'm an experienced Senior Business Analyst who derives the most energy from roles that involve collaborative problem solving and identifying ways to drive positive and impactful experiences for both customers and the business. I've had the opportunity to work in a variety of product roles ranging from agile software development at a tech scale-up, and complex customer and system migrations at one of Australia's largest banks. I have advanced knowledge of Jira, Confluence, MS Office Suite, Miro, and basic SQL skills.

With over 15 years of experience driving digital transformation across government, finance, media, and technology sectors, I help organisations turn complex ideas into clear, actionable solutions. Whether it's leading business analysis, managing agile projects, or delivering digital products, I bring a strategic and hands-on approach to every engagement. 💼 What I bring to the table: 📊 Business Analysis Expertise – Requirements gathering, process mapping (BPMN), stakeholder engagement, and business case development. 📅 Project Management Success – Agile, Scrum, and hybrid delivery; JIRA, Confluence, MS Teams; roadmap execution and backlog grooming. 📦 Product Ownership Mindset – MVP definition, customer experience enhancement, and aligning technical solutions with business goals. 🧩 Technical Capability – Cloud migration, system integration (REST APIs), IAM, and data analysis using SQL, Power BI, and Excel Clients appreciate my ability to translate business goals into practical plans, navigate ambiguity, and lead cross-functional teams to success. Let’s work together if you need help with: ✅ Business analysis and solution definition ✅ Agile project delivery or team facilitation ✅ Digital product planning and execution ✅ Data analysis and reporting (SQL, Excel, Power BI) ✅ Stakeholder workshops or discovery sessions ✅ Process improvement or documentation 📩 I'm currently open to part-time, project-based, or consulting roles — let’s connect and explore how I can add value to your team.