Hire the Best Business Analysts in Brisbane, QLD

Ability to provide excellent customer service over 3 years (by phone, chat, email). No English language barrier(native speaker). Having 3+ years of experience in customer service roles, I would like to add definite value to your organization with visible positive results. I am always eager and quick to learn new skills as required. Under pressure, I always keep a positive mental attitude to fulfill my task. My objective is to obtain a position where I can maximize my customer relations, staff leadership, communication skills and problem analysis in a challenging environment to achieve the corporate goals. I am confident that I have gathered enough knowledge on the following, but not limited to: - -Quality Monitoring / Quality Assurance -Chat Support -Email Handling -Reports Creation -MS Office knowledge especially in MS Excel & MS Word - -Extensive Web Research -Data Entry / Data Mining -Technical Support - Products Reviews - Technical support I do have a strong foundation in these above mentioned areas. Core skills: • Commitment and willingness to provide outstanding customer service • Hard working and keen to learn • Ability to work in a team or individually • A Calming Presence Goal Oriented Focus • Willingness to Learn • Administrative and computer skills (operating system: Windows XP, 7, 8, & 10. Office suites: MS Word, MS Excel, Outlook etc.) • Excellent time management abilities Career Objectives:- To gain engaging position and looking for new opportunity in Customer Service to extend my existing knowledge and develop skills as CSR within an organisation. Use my can-do attitude, keen learning abilities, customer orientation and eye for detail to achieve success. Take a look at my clients' feedback and my tests results and please don't hesitate to contact me if you need more information about my professional profile.

Experienced Product Manager, Owner and Business Analyst with 5+ years of success delivering SaaS, HR tech, and digital platform solutions. Skilled at turning complex business needs into actionable product strategies, leading cross-functional teams, managing end-to-end project delivery, and enhancing user experience through data-driven insights. Core Expertise - Product & Project Management (End-to-End Delivery) - Product Ownership & Roadmapping - Business Analysis & Requirements Gathering - Agile & Hybrid Delivery Models (Scrum, Kanban) - UI/UX Design Collaboration and Optimization - System Integrations (Salesforce, Microsoft Dynamics 365) - AI & Automation Initiatives - Testing, UAT & Quality Assurance What I Do I design, plan, and deliver scalable, user-focused digital solutions. From shaping product vision to managing project timelines, running workshops, writing user stories, and coordinating design and development, I ensure seamless delivery of features that meet business goals and exceed user expectations. What Drives Me I am passionate about using technology to solve real-world problems, streamline operations, and create measurable business value. I thrive at the intersection of product strategy, technology, and user experience building products and managing projects that deliver impact. Let’s Connect Open to networking, knowledge sharing, and opportunities to collaborate on innovative digital products and transformative business solutions.

Mary is an experienced business technology consultant and project manager with a strong background in digital transformation, process optimisation, and technology integration. She has worked across multiple industries, including healthcare services, financial technology, AI-driven solutions, and regulatory compliance. With expertise in project lifecycle management, stakeholder engagement, and business process improvement, Mary has successfully contributed to transformation initiatives, bridging technical and business goals.

An accomplished SAP professional with 3 years of hands-on experience in SAP Materials Management (MM) and Financial Accounting (FI) modules, coupled with 7 years of expertise in implementing ERP systems within the Construction and Manufacturing sectors. Demonstrated proficiency in providing end-to-end implementation and support for SAP MM and FI modules, along with a strong background as a Business Analyst specializing in Accounting and Procure-to-Pay processes. Possesses a proven track record of successfully aligning ERP solutions with business requirements, optimizing processes, and driving operational efficiency across diverse industry verticals. With a bachelor's in computer application and a postgraduate degree in finance management, I bring over 10 years of experience to the table. Professional Experience: • Led SAP MM and FI implementation projects, collaborating closely with clients to understand business requirements and configure SAP solutions accordingly. • Provided end-user training and support to ensure smooth adoption of SAP MM and FI functionalities within the organization. • Conducted business process analysis and optimization initiatives to streamline procure-to-pay processes and enhance operational efficiency. • Implemented SAP best practices and industry standards to optimize inventory management, procurement processes, and financial accounting procedures. • Collaborated with cross-functional teams to integrate SAP MM and FI modules with other SAP modules and third-party systems. • Participated in system testing, data migration activities, and post-implementation support to ensure project success and user satisfaction. Skills: 1. SAP MM & FI Implementation and Configuration 2. Business Process Analysis and Optimization 3. Procure-to-Pay (P2P) Process Enhancement 4. Financial Accounting and Reporting 5. Inventory Management and Control 6. SAP User Training and Support 7. Business Requirement Documentation 8. System Testing and Quality Assurance 9. Change Management and Implementation Planning

When your business reporting is broken, your workflows are manual, and your systems do not talk to each other, your operations lose both time and money. I help operations and finance leaders eliminate these bottlenecks by architecting secure database infrastructure, executive Power BI dashboards, and automated Power Automate workflows. I am a Microsoft Certified Professional with 13+ years of experience in Finance and Business Intelligence. For the last 5 years, I served as a senior consultant and developer at a specialized Microsoft BI boutique consultancy in Sydney, deploying high performance enterprise systems across the Australian market. Over my career, I have delivered tailored business intelligence and automation solutions across diverse industries including: telecom, mining, media, defence, aged care and financial services. Think of me as a trusted advisor and technical architect that will audit your data infrastructure, assess your operational processes, and recommend the optimal Microsoft solutions tailored to your organization. --- ### CORE SERVICES: REPORTING, INTEGRATION & AUTOMATION I specialize in the end to end deployment of Microsoft Power Platform and Azure integration tools to streamline your corporate data and business processes: * Data Architecture & Power BI: Architecting end to end reporting platforms, DAX optimized semantic models, Azure database infrastructure and data pipelines that unify fragmented enterprise data into trusted analytics * Enterprise Integrations: Engineering complex, custom API integrations and robust backend communication layers utilizing Azure Logic Apps. * AI-Powered Workflows & Business Process Automation: Architecting secure and reliable back-office automations using Power Automate and Azure Logic Apps, integrating LLMs and Azure AI Foundry capabilities to automate classification, decision-making, and content generation within end-to-end business processes. --- ### TECHNICAL SKILLS & CERTIFICATIONS - Core Ecosystem: Power BI, Power Automate, Azure Logic Apps, Azure AI Foundry, Azure Synapse, Microsoft Fabric, SQL Server - AI & Automation: n8n, Azure OpenAI, Claude Agent SDK, Model Context Protocol (MCP), AI Builder, REST & GraphQL APIs - Credentials: Microsoft Certified Power BI Data Analyst Associate | Xero Certified Advisor | Master's Degree in Accounting My background is grounded in Accounting (Master's Degree), which ensures your reporting architecture and automated workflows match strict business logic and corporate financial guardrails, not just the technical layer. ### Ready to eliminate your data bottlenecks with a secure architecture in your Microsoft environment? --> Send me a message and we can set up a brief discovery consultation to analyze your specific system requirements, map out an execution strategy, and ensure we are a mutual fit. Kind Regards, Gonzalo --- ### FAQ Q: Are you strictly a developer, or can you act as a Business Analyst? A: I handle both. I bridge the gap between technical architecture and business strategy. Before writing code, I audit your legacy setups, run requirement-gathering sessions with your stakeholders, and document the complete technical scope to ensure the final build matches your exact operational goals. Q: Do you provide ongoing support and documentation after deployment? A: Absolutely. My goal is to make your team self sufficient. Every solution I build includes clean system documentation, workflow diagrams, and tailored user manuals, backed by structured training sessions for your staff. Q: Are you locked into a single automation or AI tool? A: No. While I specialize in building securely within your core Power Platform and Microsoft cloud environment, I fluidly leverage hybrid orchestration environments like n8n or connect custom APIs when it provides a faster, more cost-effective solution for your specific business requirements.

Detail‑oriented data analyst and automation specialist experienced in large‑scale data collection, cleaning, validation, and entity matching across multiple sources. Highly proficient with spreadsheets, SQL, and structured workflows, combining careful manual review with smart automation to deliver accurate, audit‑ready datasets efficiently.