Hire the Best Business Analysts
in Australia

I'm an experienced Senior Business Analyst who derives the most energy from roles that involve collaborative problem solving and identifying ways to drive positive and impactful experiences for both customers and the business. I've had the opportunity to work in a variety of product roles ranging from agile software development at a tech scale-up, and complex customer and system migrations at one of Australia's largest banks. I have advanced knowledge of Jira, Confluence, MS Office Suite, Miro, and basic SQL skills.

You're building something that needs to feel like more than a funnel, a launch, a webinar series, a retreat, a program that treats the people inside it like people, not conversion events. Some of what I build centers on a single live moment, a launch, a retreat, a cohort event. Other times, a live touchpoint sits inside a bigger automated system, a recurring webinar inside an evergreen funnel, where the real challenge is making sure that system still treats each person like an individual, not a data point. Either way, I treat the live moment and the structure around it as one system, not two separate jobs, shaped as much by a decade as a yoga teacher and holistic counsellor as by funnel mechanics. If you're organizing a launch, a webinar series, a retreat, or a growing online program and need someone who can think strategically, stay organized, and actually turn your ideas into a system that runs itself, here's where I can help: - Funnel & launch strategy & support - Event, webinar & retreat strategy, coordination & support - Email marketing setup and sequences - Marketing operations and backend organization - Kajabi, GoHIghLevel, ConvertKit, Mailchimp & no-code systems - AI Workflows - Client onboarding flows and automations - Digital product and course strategy & setup - Project coordination and implementation support You'll get someone detail-conscious, proactive, and easy to work with, who treats your audience as people first, not just numbers to convert. If that's what you're building, I'd love to help.

Here to take away your data headache Need a project completed quickly? I'm the person for you. I can assist with basic formulas and layouts to complex modelling, reporting and analysis. Australian with 35 years of hands-on experience is now available to work with you to clear your to-do list. New to Upwork but definitely not new to solving a range of issues using Excel and other tools. * English as a Native Language * Excel Tuition | Analysis Tuition * Financial Modelling * Operational Modelling * Data Cleansing * Data Mapping * Data Visualization * Custom Excel Solutions (with or without VBA) * Power BI Reporting * Regression Analysis * Business Analyst - Breakdown steps to get from 'As Is' to 'To Be' * Inventory Management * SQL * Python Mining, telecommunications, infrastructure, government and even nano particles are some of the industries I have created financial and operational models, cleaned millions of lines of data, created compelling report visuals and basically just fixed issues where no one else had the skills or patience to complete. My experience is vast, my results are accurate and I am able to look at your challenge from more than one perspective. I deliver not just data analysis, but strategic insights that drive business decisions. Contact me now and let's get you across the line!

I’m a highly experienced, versatile, and strategic business and data analyst with over 15+ years of experience as a Lead Business Analyst for a range of clients. I have been implementing large-scale business solutions mainly for Core Banking, CRM (Salesforce, Oracle, and Microsoft), Internet, and Mobile banking along with various other projects in Financial Services. An experienced business analyst with a unique combination of business and technical knowledge and strong delivery experience to turn business needs into technology solutions that can be effectively communicated to senior leadership. I've worked for large global organisations (10+ years) and global consulting companies (5+ years) throughout my career and have worked in both onshore and offshore models around the world delivering business value projects. * Temenos T24 Core Banking * Salesforce.com CRM * Core and Retail Banking * Payments Ecosystem * ITIL Service Management * Digital Banking * Business Requirements Gathering * User Stories, Epics, and MVP definition * Business Process Mapping * Data mapping, cleansing, and migration * Data warehousing * Project Management & Coordination * Reporting and Analytics * Data Modelling

Seasoned Insights and Analytics Professional with 11+ years of experience in Qualitative and Quantitative Research, Data Analysis, Data & Consumer Insights, Research Analysis, Strategy Building, Spend Analysis, Consulting. Have an understanding on Adobe Implementation, Adobe analytics workspace analysis, Google Analytics (G4) Self-starter with the strong executive presence and comfort with ambiguity Worked with senior leadership to lay the foundation and execution of data and insights Expertise in stakeholder management and demonstrated excellence in collaboration across research and insights teams Expertise in triangulating multiple source data to deliver the compelling insights and articulate them through engaging storytelling Demonstrated record of applying critical thinking, market and competitive analysis, gap analysis, financial analysis in multiple projects Hands on experience and good knowledge of SQL, Power BI, SPSS tool and MS office suite products, Google Analytics.

Ability to provide excellent customer service over 3 years (by phone, chat, email). No English language barrier(native speaker). Having 3+ years of experience in customer service roles, I would like to add definite value to your organization with visible positive results. I am always eager and quick to learn new skills as required. Under pressure, I always keep a positive mental attitude to fulfill my task. My objective is to obtain a position where I can maximize my customer relations, staff leadership, communication skills and problem analysis in a challenging environment to achieve the corporate goals. I am confident that I have gathered enough knowledge on the following, but not limited to: - -Quality Monitoring / Quality Assurance -Chat Support -Email Handling -Reports Creation -MS Office knowledge especially in MS Excel & MS Word - -Extensive Web Research -Data Entry / Data Mining -Technical Support - Products Reviews - Technical support I do have a strong foundation in these above mentioned areas. Core skills: • Commitment and willingness to provide outstanding customer service • Hard working and keen to learn • Ability to work in a team or individually • A Calming Presence Goal Oriented Focus • Willingness to Learn • Administrative and computer skills (operating system: Windows XP, 7, 8, & 10. Office suites: MS Word, MS Excel, Outlook etc.) • Excellent time management abilities Career Objectives:- To gain engaging position and looking for new opportunity in Customer Service to extend my existing knowledge and develop skills as CSR within an organisation. Use my can-do attitude, keen learning abilities, customer orientation and eye for detail to achieve success. Take a look at my clients' feedback and my tests results and please don't hesitate to contact me if you need more information about my professional profile.