# Upwork Profile Optimization Expert | Upwork Business Development Manager | Upwork Lead Generation Specialist | Upwork Growth Strategist
Helping freelancers and agencies increase profile visibility, attract high-quality clients, and scale their Upwork businesses through proven profile optimization, proposal writing, bidding strategies, and business development.
Meet Sohail Qadir, an Upwork Profile Optimization Expert and Business Development Manager with extensive experience helping freelancers and agencies build strong personal brands, improve search rankings, generate qualified leads, and win more projects on Upwork.
My approach combines profile optimization, keyword strategy, proposal writing, client acquisition, lead generation, and business development techniques designed to improve profile visibility and increase invitations, direct messages, and contract conversions.
Whether you're a new freelancer looking to establish your presence or an agency aiming to scale revenue, I provide customized strategies that help you stand out in a competitive marketplace and achieve sustainable growth.
๐๐ก๐ฒ ๐๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐ ๐๐จ๐ฎ๐ซ ๐๐ฉ๐ฐ๐จ๐ซ๐ค ๐๐ซ๐จ๐๐ข๐ฅ๐?
โ Increase profile visibility in Upwork search results
โ Attract more invitations and direct messages
โ Showcase your expertise with strategic positioning
โ Improve client trust and profile credibility
โ Generate more qualified leads and project opportunities
โ Increase proposal response and conversion rates
๐๐ก๐๐ญ ๐ ๐๐๐ง ๐๐๐ฅ๐ฉ ๐๐จ๐ฎ ๐๐ข๐ญ๐ก
โข Upwork Profile Optimization & Search Visibility Enhancement
โข Upwork Business Development & Client Acquisition
โข Upwork Lead Generation & Prospect Outreach
โข Upwork Proposal Writing & Conversion Optimization
โข Upwork Bidding Strategy & Bid Management
โข Upwork Agency Growth & Scaling Strategies
โข Upwork Account Management & Performance Optimization
โข Upwork Personal Branding & Market Positioning
โข Upwork Profile Audits & Improvement Recommendations
โข Upwork Business Growth Consulting & Revenue Expansion
โข Upwork Sales Development & Opportunity Identification
โข Upwork Freelancer Growth Strategy & Career Development
โข Upwork Agency Management & Team Coordination
โข Upwork Job Application Management & Submission Strategy
โข Upwork Market Research & Competitor Analysis
โข Upwork Business Development Management
โข Upwork Project Acquisition & Pipeline Growth
โข Upwork Proposal Optimization & Client Engagement
โข Upwork Growth Strategy & Account Scaling
โข Upwork Profile Ranking & Algorithm Optimization
๐๐ซ๐จ๐ฏ๐๐ง ๐๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ
๐ Helped scale an automation agency to $1M+ in revenue
๐ Increased client invitations from 0 to 20+ per week within two weeks
๐ Assisted freelancers in generating $20K+ monthly revenue
๐ Successfully optimized 100+ Upwork profiles across multiple industries
๐ Improved profile visibility, direct messages, and proposal success rates for freelancers and agencies worldwide
๐๐ค๐ข๐ฅ๐ฅ๐ฌ & ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐
โ Upwork Profile Optimization Expert
โ Upwork Profile Optimization Strategy
โ Upwork Profile Optimization Strategy Guide
โ Upwork Profile Growth Expert
โ Upwork Profile Optimizer
โ Upwork Profile Optimization Specialist
โ Upwork Business Development Manager
โ Upwork Business Development Expert
โ Upwork Business Developer
โ Upwork Business Manager
โ Upwork Growth Manager
โ Upwork Growth Expert
โ Upwork Growth Strategist
โ Upwork Lead Generation Expert
โ Upwork Lead Generation Specialist
โ Upwork Proposal Writer
โ Upwork Proposal Writing Specialist
โ Upwork Proposal Specialist
โ Upwork Bidding Manager
โ Upwork Bidding Strategy Expert
โ Upwork Bidding Management Expert
โ Upwork Project Bidding Specialist
โ Upwork Bid Manager for Agency
โ Upwork Agency Growth Manager
โ Upwork Agency Expert
โ Upwork Agency Management
โ Professional Upwork Assistant
โ Professional Upwork Job Hunter
โ Professional Upwork Account Manager
โ Professional Upwork Agency Manager
โ Professional Upwork Profile Optimizer
โ Upwork Virtual Assistant
โ Upwork Consultant
โ Upwork Expert
โ Upwork Success Consultant
โ Upwork Strategist
โ Bidder & Business Development Expert
โ Upwork Client Acquisition Specialist
โ Upwork Freelancer Growth Consultant
โ Upwork Business Growth Consultant
๐๐๐๐๐ฒ ๐ญ๐จ ๐ ๐ซ๐จ๐ฐ ๐ฒ๐จ๐ฎ๐ซ ๐๐ฉ๐ฐ๐จ๐ซ๐ค ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ?
๐๐๐ฌ๐ฌ๐๐ ๐ ๐ฆ๐ ๐ญ๐จ๐๐๐ฒ ๐๐จ๐ซ ๐ ๐ ๐๐๐ ๐๐ฉ๐ฐ๐จ๐ซ๐ค ๐๐ซ๐จ๐๐ข๐ฅ๐ ๐๐ฎ๐๐ข๐ญ ๐๐ง๐ ๐๐ข๐ฌ๐๐จ๐ฏ๐๐ซ ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐๐ฌ ๐ญ๐จ ๐ข๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ ๐ฒ๐จ๐ฎ๐ซ ๐ฏ๐ข๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ฒ, ๐๐ญ๐ญ๐ซ๐๐๐ญ ๐ฆ๐จ๐ซ๐ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ, ๐๐ง๐ ๐ข๐ง๐๐ซ๐๐๐ฌ๐ ๐ฒ๐จ๐ฎ๐ซ ๐ซ๐๐ฏ๐๐ง๐ฎ๐.
Project Management
Customer Service
Dora B.
Melbourne, Australia
$30/hr
5.0
23 jobs
Hi! My name is Dora and I have 8 yearsโ experience in the customer service industry working for Ten group, Puerto Valle Hotel, Caracol, Azula in position as Lifestyle Manager, travel agent, operations manager and sales.
I have experience in helping clients meet their national and international travel needs. Extensive knowledge of many top travel destinations and proficiency in the latest travel booking and coordination software. Problem solving ability, experience responding to customer inquiries by email and calls.
I appreciate your interest in my profile, I would love to work with you.
Zoho CRM
Lead Generation
Telemarketing
Zoho Books
Text Ad
Brazilian Portuguese Dialect
Microsoft Excel
Customer Service
Cold Calling
Data Entry
Julia K.
Sydney, Australia
$75/hr
5.0
6 jobs
Asana workflow specialist and Online Business Manager with over 14 years of experience in corporate fashion and 8 years in supporting small businesses in business administration, customer relations, and project/ event management.
I specialise in streamlining operations, implementing efficient workflows, and managing projects to save you time and money while driving business growth.
Are you overwhelmed with daily operations and need a reliable partner to bring clarity and structure to your business? I help entrepreneurs and business owners by creating scalable systems, automating processes, and optimising team collaborationโempowering you to focus on strategy and growth.
Here's how I can make a difference for you:
OPERATIONS:
- Review of key systems needed to run a business, identify areas for improvement and create solutions to optimise operations and workflow
- Develop and document processes for key systems within the business
- Implement automated business tools & software to manage various systems
- Create and maintain of Standard Operating Procedures (SOPs)
- Set up a reporting system and tracking KPIs & metrics on a weekly/ monthly basis
- Optimise client experience and onboarding processes
PROJECT MANAGEMENT:
- Develop project plan, including timeline, process, people and other resources
- Setup and maintain Asana or other online project management tool
- Delegate & communicate details of the project to team members & contractors
- Follow-up with team as necessary to ensure that โstuff gets doneโ on time
- Managing project budget and handle any challenge with a quick and effective solution
TEAM MANAGEMENT:
- Identify team needs based on current business goals and projects
- Determine what type of specialist would be the best fit
- Craft job posting/details
- Filter responses, review portfolios & setup interviews
- Ensure there is a signed contract in place for all hires
- Team Onboarding: Get new hires proper information and/or training for their role
- Handle team challenges as they arise
ADMINISTRATION:
- E-mail inbox support and management
- Provide client communication & support
- Handle scheduling
- Create templates and documents
Letโs discuss how I can help improve your business operations! Whether you need structure, process improvement, or someone to oversee the daily tasks, Iโm here to help you focus on what truly matters. Reach out to discuss your needs and how we can take your business to the next level together.
Business Operations
Project Management
Email Communication
System Administration
Customer Support
Data Entry
Customer Service
Automated Workflow
Asana
Operational Planning
Communications
Administrative Support
Virtual Assistance
Management Skills
Tegan M.
Caloundra West, Australia
$25/hr
5.0
4 jobs
I support business owners in building their businesses quicker, smarter, easier, and smoother by combining my background in sales, marketing, and business development with my elite-level virtual executive assistance and exceptional support skills.
Your operations (and you) deserve more than 'just help'. You deserve a supporter who takes responsibility, anticipates your needs (and those of your customers), and delivers to their word, every time. Someone you know you can lean on, and they will be there.
For over two decades, I've been the trusted right-hand to entrepreneurs building companies spanning across various industries such as e-commerce, education, technology, energy conservation, communications, and health/wellness.
My approach prioritises brand connection through communication, selling through building relationships, and a reputation of being detailed and organised, calm during a storm, and committed to excellence. These aren't just words. This is what I am known for.
Here's an introduction to some of what I can do for you:
๐ฉ Inbox & Communication Management (English is my FIRST language)
โข Manage up to 4 company inboxes with a guaranteed response time
โข Handle chat, sales inquiries, and onboarding of clients
โข Pen perfect responses that grow your sales while protecting your brand and reputation
๐ Global Client Support
โข Deliver 5-star support to clients across all time zones
โข Guide clients through onboarding, courses, assessments, purchasing process
โข Ensure smooth experiences that maintain retention and build referrals
๐ Operations & Administration
โข Calendar management, travel bookings, and task coordination
โข CRM upkeep (HubSpot, ClickUp, Trello, Monday, Salesforce, Zoho)
โข Systems & operations creation, implementation, and optimisation
๐ Sales & Marketing Management
โข Create converting funnels with lead magnets, landing pages, up-sells
โข Website, sales pages, advertisements, emails, and blog copywriting
โข Social media strategy, content creation, and analysis
โข Manage & conduct sales calls, emails, and sales conversions
๐ฅ Team Management & Leadership
โข Hiring, onboarding, training, and management of team members
โข Creation of onboarding processes, training materials, and SOPs
โข Motivation and accountability to KPIs and performance standards
โข Facilitate team communication, meetings, and internal workflows
๐ Entrepreneur & Founder Guidance
โข Serving as a trusted sounding board for ideas, decisions, and direction
โข Offer grounded, experienced coaching on business challenges and growth strategies
โข Help you prioritise ruthlessly so your energy goes where it matters most
โข Bridge the gap between your vision and the day-to-day execution
WHY YOU WILL WANT TO WORK WITH ME?
โข Proactive Problem Solver: I anticipate needs (and problems) before they arise.
โข Multi-Industry Insight: From startups to million-dollar brands, I have experience across them all.
โข Dependable & Detail-Oriented: I do what I say, when I say, and without needing constant direction or micro-management.
โข Customer-First Mindset: Always conscious of your brand and the customer journey.
๐ Some of the platforms I've utilised:
โข Advertising: Meta Ads Manager, Google Ads
โข CRM & Funnels: Kajabi, Hubspot, Salesforce, ClickFunnels, Mailchimp, ActiveCampaign, HubSpot, GetResponse, AWeber, MailerLite, Zoho
โข Project Management: Monday, Clickup, Asana, Teamwork, Trello
โข Social Scheduling: Planoly, Later, Buffer, Sprout Social, SocialBee
โข Websites & SEO: WordPress, Wix, Squarespace, Envato, SEMrush, Yoast, AnswerThePublic
NEXT STEPS - If you want to feel supported by a true professional who can manage your back-office while you own the spotlight, then hit โInvite to Jobโ and letโs have a conversation and see if we are a good fit for each other.
Project Management
Virtual Assistance
Customer Support
Marketing Strategy
Copywriting
Email Marketing
Social Media Strategy
CRM Automation
Sales Funnel Builder
Project Analysis
Content Writing
Administrative Support
Email Management
Lead Generation
Lead Generation Strategy
Miles L.
Bellevue Heights, Australia
$150/hr
5.0
12 jobs
Can you sell faster than you can deliver? What's that costing you? If every yes you get leads to your team ready to pick up their pitchforks and rise against you, read on.
I'm the operational other-half for rainmaker founders like you: sales and vision dominant, the one who can close the deal but avoids the operational side like the plague. I build the supply side of that equation, so growth feels like freedom, not a bigger fire.
The pattern's the same everywhere I've worked. It's all in your head, so nothing moves without you. There's no single source of truth, so nobody can find anything when they need it. Nobody agrees on what "done" looks like, so every job runs differently depending on who's doing it. You say yes before you know if the team can actually deliver it, then everyone stays back fixing it. You haven't sat down and looked at your margins in a while. And every day is reactive: whatever's loudest wins, including your own next big idea.
I find the actual bottleneck, not just the symptom you're feeling, and build the fix with you rather than handing you a report. Whatever we build gets documented and handed to your team with real authority to run it, so it's still standing whether I'm in the room or not.
$600K to $2.4M in four years for one client. $300K to $1.2M in four months for another, once the fulfillment process actually worked. A $4M redevelopment delivered ahead of schedule and under budget. Sixty-plus staff hired and onboarded through a recruitment system built to run without me in the room. Three sites to six in twelve months, same team, same standard.
I build with AI now too. Second brains, Obsidian vaults, Claude plugins and skills, and AI agents doing the manual work your team never had time for, so what I install keeps running long after I'm gone, at a fraction of what a full-time COO costs.
Core Expertise: Business Strategy & Systems Design ยท Strategic Operations Leadership ยท Performance Optimization ยท Leadership Team Development ยท Process Engineering & Automation
Sectors I've worked in: NDIS ยท Aged Care ยท Healthcare including medical ยท Fitness ยท Entertainment ยท Publishing ยท Professional services ยท Financial Services
I take on a small number of clients at a time, on retainer, because I build this myself rather than handing you a deck and disappearing. If growth's starting to feel more like crisis management and not fun anymore, send me a message.
- Miles Lunde
What I've delivered:
๐ 4 x revenue growth in 4 months - $300k to $1.2m increase in monthly sales by fixing the fulfillment process
๐ 4ร revenue growth in 4 years ($600K โ $2.4M) through systematic scaling
๐ $4M project redevelopment delivered ahead of schedule and under budget
๐ 10% COGS reduction through team redesign and automation
๐ 60+ staff hired and onboarded through purpose-built recruitment systems
๐ Doubled business footprint (3 to 6 sites) in 12 months through scalable systems
๐ $10M P&L accountability across multiple operating entities
What makes this different in 2026:
I now design my own custom systems. Using AI-augmented workflows, live dashboards, and automated pipelines, I deliver operational infrastructure faster and at a fraction of what a full-time COO costs. Clients keep what I build. It works without me. I have working expereince in using Claude, OpenAI, Vercel, Supabase, Apollo, Instantly, and Github.
Shoot me a DM if this resonates with you,
M
Core specializations: Fractional COO, COO, Chief Operating Officer, Business Advisor, Business Consultant, Operations Systems Expert, Operations Strategist, Integrator, Systems Integrator, Executive Coach, Startup Operations Consultant, Scaling Expert, Fractional COO, Business Advisor, Operations Systems Expert, Integrator, Business Operations, Strategic Planning, Operational Planning, Organizational Design, Business Scaling, Workflow Optimization, Process Improvement, SOP Development, KPI Development, Leadership Team Development, Staff Recruitment & Management, EOS Integrator, Scaling Up, Performance Optimization, Operational Efficiency, Project Management, Change Management, Business Process Mapping, Operational Frameworks, Team Accountability Systems, Monday, ClickUp, Notion, Dashboard Reporting, AI Operations.
Business Analysis
Business Operations
Organizational Design & Effectiveness
Organizational Plan
Project Management
HR & Business Services
Management Skills
Staff Recruitment & Management
Dashboard
CRM Software
Operations Management Software
Client Management
Management Consulting
Strategy
EOS
Rebecca O.
Lucinda QLD, Australia
$28/hr
5.0
34 jobs
I am an experienced Business Operations professional with over 10 years of administration and executive support experience, helping businesses stay organised, efficient and focused on growth. Throughout my career, I've supported organisations across a wide range of industries in roles spanning administration, customer support, marketing assistance, content writing, project coordination, recruitment support and business operations.
Since 2024, I have been working as a Business Manager for a growing Australian SaaS company, partnering closely with the CEO to oversee the day-to-day operations of the business. My role has expanded well beyond traditional administration and now includes finance operations, payroll, people operations, executive support, compliance, systems administration and process improvement.
My experience includes:
Business Operations & Executive Support
Xero Bookkeeping & Financial Administration
Accounts Payable & Accounts Receivable
Payroll (Australian & International Contractors)
Cash Flow Monitoring & Financial Administration
Process Improvement & SOP Documentation
Notion Workspace & Business Systems Management
HubSpot CRM Administration
Employee Onboarding & People Operations
Compliance & Business Administration
Project & Operations Coordination
Customer Support & Stakeholder Management
Over the past several years, I've worked remotely with businesses of all sizes and have developed the discipline, communication skills and self-motivation required to work independently while delivering consistently high-quality outcomes.
I enjoy creating systems that simplify the way businesses operate. Whether it's improving workflows, documenting processes, managing finance administration, supporting leadership teams or coordinating day-to-day operations, I take pride in building organised, efficient and reliable business processes that allow business owners to focus on growth.
I'm known for being proactive, highly organised and detail-oriented, with the ability to quickly understand new systems and identify opportunities to improve the way work is done. I value clear communication, professionalism and building long-term working relationships based on trust and reliability.
If you're looking for someone who can provide dependable operational support, administrative assistance, improve business processes and become a trusted extension of your team, I'd love to hear about your project.
Business Operations
Office Administration
Staff Recruitment & Management
Executive Support
Personal Administration
CRM Software
Resume Writing
Online Research
Email Support
Social Media Management
HubSpot
Notion
Xero
ChatGPT
Finance & Accounting
HR System Management
HR & Business Services
MYOB AccountRight
Process Development
Process Improvement
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KD
Kim Darling
Emerald Tiger
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David Merry
Kinetic Investments
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KK
Katja Krohn
Summa Linguae
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