Hire the Best Business Analysts in Sydney, NSW

• A seasoned IT expert with 25 years of experience working in Technical Business Analysis & Solution Designing areas for top enterprises worldwide such as Ericsson, Huawei, Vodafone, Orange & Optus. • Expert in bridging the gap between business & technical teams by leading workshops to gather requirements/as-is and then work towards the solution/to-be (End to End). • B.SC in Computer Science + Many IT related training/certifications such as, TOGAF, Scrum, Six Sigma, eTOM, AWS, MS PowerBI etc • Implemented/worked on many multi-million Digital transformation, System Upgrades, Data Migration & Reporting solutions worldwide. • Australian & Egyptian citizen, based in Sydney and/or Cairo to cater for different time zones.

Hello 🙋🏼‍♀️ With over 6 years of hands-on experience, I have honed my skills and expertise in data analysis to capture customer needs and architect growth strategies for businesses. I've worked with dynamic tech companies like e-commerce (Lazada), fintech (GoPay, Alipay, OVO, and DANA), and online transport/delivery (Gojek, and Grab). I love engaging with customers directly, conducting valuable research, and develop creative visuals to help the businesses growth. Previously I work for multi diverse industries, such as fintech, F&B, digital banks, NGOs, and more. Key Skills and Expertise: ⭐️Research: Market research, customer research, and analysis ⭐️CRM Strategy: User segmentation, funnel analysis, CRM channel optimization ⭐️Project Management: Project planning and execution ⭐️Business Development: Business pitch deck creation outline strategies for growth, competitor analysis, market positioning, and project timeline ⭐️Presentation & Pitch Deck Design: Presentation design using PowerPoint/Google Slides/Canva for any purpose Looking forward to working together on your project - feel free to get in touch!

Versatile Business Analyst with expertise in Agile environments, skilled in stakeholder collaboration, process modelling (UML, BPMN), and creating user stories. Proficient in UX/UI design and data visualization for strategic decision-making. Experienced with SaaS platforms, including Microsoft Dynamics Navision and Monday.com, with a strong ability to translate business needs into effective technical solutions

I’m a highly experienced, versatile, and strategic business and data analyst with over 15+ years of experience as a Lead Business Analyst for a range of clients. I have been implementing large-scale business solutions mainly for Core Banking, CRM (Salesforce, Oracle, and Microsoft), Internet, and Mobile banking along with various other projects in Financial Services. An experienced business analyst with a unique combination of business and technical knowledge and strong delivery experience to turn business needs into technology solutions that can be effectively communicated to senior leadership. I've worked for large global organisations (10+ years) and global consulting companies (5+ years) throughout my career and have worked in both onshore and offshore models around the world delivering business value projects. * Temenos T24 Core Banking * Salesforce.com CRM * Core and Retail Banking * Payments Ecosystem * ITIL Service Management * Digital Banking * Business Requirements Gathering * User Stories, Epics, and MVP definition * Business Process Mapping * Data mapping, cleansing, and migration * Data warehousing * Project Management & Coordination * Reporting and Analytics * Data Modelling

Hi, I’m Will 👋 I build 𝗘𝟮𝗘 𝗚𝗿𝗼𝘄𝘁𝗵 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 for service businesses, combining: 𝗖𝗥𝗠 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲, 𝗔𝗜 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻s and 𝗖𝗼𝗹𝗱 𝗘𝗺𝗮𝗶𝗹 𝗜𝗻𝗳𝗿𝗮 into one 𝗰𝗹𝗲𝗮𝗻, 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗲𝗻𝗴𝗶𝗻𝗲. My background includes: • Work with companies like Samsung & American Express • Helping generate $10M+ in pipeline for Australia’s largest fintech • System builds for e-commerce, home service, and multi-location businesses • Running a growth agency focused on acquisition, systems, and operational efficiency I help businesses scale by installing the systems that turn leads into revenue consistently. ⚡ What I Deliver: End-to-End Growth Systems You get a complete growth engine, supported by light strategic guidance to ensure every system aligns with your goals. 1. Acquisition Engine • Cold email system setup • Deliverability + list building • Outbound sequences • CRM lead routing • Messaging & campaign structure *Outcome: predictable new leads. 2. CRM + Funnel Architecture • Custom GHL funnels & websites • Booking & payment flows • Pipeline architecture • Lead routing + tagging • Clean CRM logic & segmentation *Outcome: smoother lead flow and better conversion rates. 3. Automated Follow-Up • Speed-to-lead • SMS/email drips • Quote follow-up • No-show recovery • Missed-call text-back *Outcome: higher conversion without more ad spend. 4. AI Engagement Layer • AI chat agents • AI voice agents • Lead qualification • Appointment scheduling • Full CRM workflow integration *Outcome: instant 24/7 engagement. 5. Operations & Automation • Make .com workflows • Zapier/API integrations • Staff tasking + notifications • Onboarding + review systems *Outcome: cleaner operations with less manual work. 6. Strategic Recommendations (Included): • Lead flow recommendations • Funnel & messaging suggestions • Operational insights • Growth-focused direction *Get insights on what's working with multiple successful businesses we have helped 🔧 The Tool Stack: • Python/Bash Scripts • Claude Code and OpenAI API • GoHighLevel • Instantly • Make .com and n8n • API integrations • AI chat/voice 📞 Book a Strategy Session If you want a growth-focused system built end-to-end, let’s map out exactly what your business needs.

I am a Business Analyst with experience working in technology transformation projects for some of Australia's largest organisations. - Digital Transformation and Online Services - API Integration - Data Modelling - Agile Software Development