Hire the Best Systems Analysts

With 7+ years as an independent freelancer—backed by 2,300+ logged hours, Top-Rated Plus (Top 3%), and 120+ successfully delivered projects on Upwork—I’ve helped 15 SaaS founders and entrepreneurs bring their vision to life by managing the full product lifecycle from idea to launch. As a Senior Agile Business Analyst and Product Manager for SaaS, B2B, and B2C products, I help founders build their vision from 0 → 1 by defining and managing requirements, backlogs, roadmaps, and prioritization (MoSCoW); delivering user research, competitive analysis, market research, user journeys, wireframes, user stories, and acceptance criteria; and more. Then, I move into QA Analyst work to test and validate releases against requirements and specifications. This includes creating test cases and edge cases, reporting bugs, running cross-platform testing (web, iOS, Android), and performing UAT, functional, UX, and performance testing. Finally, I move into technical writing, creating API documentation, building knowledge bases with AI chatbot integration, writing release notes, user guides, and how-to articles, designing annotated screenshots with callouts, and producing demo and walkthrough videos. As a T-shaped engineer with a primary role as an Agile Business Analyst and Product Manager, plus experience as a QA Analyst and Technical Writer, I’m confident I can help you with the following: 🧰 MAIN ROLE: Senior Agile Business Analyst | SaaS & B2B Product Manager ● Business Analysis & Planning: Understand your idea and high-level requirements. Draft market research, competitive analysis, requirements, scope, and UX research. Draft BRDs and PRDs, and use AI to accelerate documentation so I spend less time writing and more time on strategy, prioritization, and validation. ● Product Management: Define the MVP and roadmap. Create the backlog. Draft user stories, acceptance criteria, business rules, prioritization, validations, and data mapping. Create UX wireframes and sketches, and map user flows and journeys. ● Requirements Engineering & Designing: Designing UML diagrams (use case, sequence, activity, context, ERD, DFD), BPMN (levels 1-3), and flowcharts. Support architecture engineers by creating technical and cloud architecture diagrams. Draft high-level and low-level design documents. ✍️ T-SHAPED ROLE: Technical Writer | API Documentation | Knowledge Bases | Walkthrough & Demo Videos ● Technical Writing & Documentation: Write API and developer documentation using a docs-as-code approach (Mintlify, ReadMe, GitBook, etc.). Build knowledge bases and help centers (Intercom, Notion, GitBook, MkDocs, etc.), including AI chatbot integrations. Create how-to articles, user guides, and release notes in weeks, not months. ● Walkthrough & Demo Videos: Create screencasts, feature demos, and walkthrough videos with AI voiceover, callouts, screen recording, on-screen text, and zoom effects. 🪲 T-SHAPED ROLE: QA Analyst | Test Engineer ● QA vs Requirements Validation: Validate new releases against requirements 1:1, flag mismatches, draft AI-assisted test cases to cover gaps, create UAT test plans, and share them with the dev team. ● Manual & Cross-Platform Testing: Perform manual, cross-platform testing across iOS, Android, macOS, Windows, Linux, and web (Chrome, Safari, Firefox, Edge, Brave). Draft AI-assisted test cases and create bug reports (Sequence ID, Title, Description, Priority, Test Status, Progress Status, Test Steps, Expected Result, Screenshots/Recorded Videos). ⚒️ My Tools I use Notion, Jira, Trello, Confluence, Asana, Azure DevOps, ClickUp, Monday, Slack, Miro, Figma, Claude, ChatGPT, Gemini, Draw io, Lucidchart, Visio, FigJam, Google Workspace, Microsoft 365, Swagger, ReadMe, GitBook, Intercom, MkDocs, Nextra, and Fumadocs. Let’s work together to shape your product faster, clearer, and more effectively. Send me a message, and I’ll be more than happy to help. Best regards, Abdelrahman Ragab

Delivering Enterprise-Grade Solutions Across Google Platform, Microsoft Stack & Full-Stack Development 🚀 WHY CHOOSE ME? With nearly three decades of experience working with prestigious firms like Ernst & Young and Arthur Andersen, I've helped organizations from startups to large organizations streamline operations and accelerate growth through tailored technology solutions. My Track Record: 100% project success rate with zero critical errors across all AppSheet and Power Platform projects 90-95% compliance with client requirements, often exceeding expectations Long-term partnerships with clients who return for additional projects Innovative solutions, including proprietary transpilation tools that modernize legacy systems 💼 CORE EXPERTISE Google Ecosystem Mastery AppSheet Development - Custom business apps without coding App Script Automation - Streamlined workflows and integrations Looker Studio & Analytics - Data visualization and business intelligence Google Workspace Integration - Calendar, Chat, and productivity tools Microsoft Power Platform Excellence PowerApps - Enterprise-grade business applications Power BI - Advanced analytics, DAX, custom visuals, and executive dashboards Power Automate - Business process automation and workflow optimization Advanced Excel & VBA - Complex data analysis and reporting solutions Enterprise Development & Architecture Full-Stack Development - C#, Java, API development, and integration Database Management - SQL Server, Oracle, DB2, MySQL administration Language Engineering - ANTLR4, DSL development, parsing solutions Legacy System Modernization - VB6 to .NET Core/Angular transpilation Strategic Business Analysis Requirements Gathering - Translating business needs into technical solutions. Process Reengineering - Optimizing workflows for maximum efficiency Project Management - Agile/Scrum methodology with proven stakeholder management 🏆 NOTABLE CLIENT SUCCESSES Global Organizations: WWF Pakistan - Comprehensive HRMS implementation USAID-Funded Projects - Large-scale agricultural support systems BINZAGR CORO KSA - Complete ERP transformation People Steel Mills - Oracle EBS implementation with operational improvements Recent Client Feedback: "Saleem did a great job providing us with an inventory app. Very easy to work with and delivered on time." - Brian, Industrial Scale. "Working with Saleem was a great experience. His technical ability and clear communication made our project successful. We're already hiring him for our next project." - Bill, CEO, ColorBond Painting. "Saleem is one of the best Business Analysts/Product Owners I've worked with!" - Edgar, Stead Tech Inc. 🎯 SPECIALIZED SOLUTIONS I DELIVER Business Applications: Custom inventory management systems HR management and recruitment platforms Financial tracking and analytics dashboards Project management and time tracking solutions Data & Analytics: Executive dashboards with real-time KPIs Automated reporting systems ETL processes for data integration Predictive analytics and forecasting Process Automation: Workflow automation reducing manual tasks by 60-80% Integration between existing systems Custom chatbots and AI-powered assistants Legacy system modernization without data loss 🌍 INDUSTRY EXPERIENCE Diverse Sector Expertise: Legal Services, Construction, Pharmaceuticals, FMCG, Manufacturing, Aviation, Energy (Wind Mills), and more. Business Domains: HRMS, Sales Analytics, Financial Management, Inventory Control, Production Planning, Facility Management, and Enterprise Resource Planning. 📞 LET'S DISCUSS YOUR PROJECT Whether you need to: Modernize legacy systems without disrupting operations Create custom business applications that scale with your growth Implement data analytics for better decision-making Automate repetitive processes to increase productivity I bring the experience, technical expertise, and business acumen to deliver solutions that drive real results. Ready to transform your business operations? Let's connect and discuss how my proven methodology can solve your specific challenges. 🔹 Available for both short-term projects and long-term partnerships 🔹 Clear communication in English with regular progress updates 🔹 Flexible timezone availability for global clients

Struggling to unlock value from your data or build scalable, high-performance analytics platforms? I’m 𝑯𝒂𝒔𝒆𝒆𝒃 𝑨𝒔𝒊𝒇,a Senior Data Engineer specializing in Databricks, Snowflake, Big Data Engineering, and scalable ETL/ELT solutions. With expertise in PySpark, Python, SQL, GCP, AWS, Azure, and NLP, I build high-performance data pipelines, cloud data platforms, and real-time analytics solutions. Experienced in data warehousing, cloud integration, machine learning workflows, and performance optimization to transform raw data into actionable business insights. Let’s build reliable, scalable, and data-driven solutions for your business growth. I’ve successfully completed 99+ projects across industries, designing ETL pipelines, MLOps workflows, Delta Lake architectures, and cloud analytics solutions on AWS, Azure, and GCP. ✔️ 𝑯𝒐𝒘 𝑰 𝑯𝒆𝒍𝒑 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝑻𝒓𝒂𝒏𝒔𝒇𝒐𝒓𝒎 𝑫𝒂𝒕𝒂 𝒊𝒏𝒕𝒐 𝑰𝒏𝒔𝒊𝒈𝒉𝒕𝒔 ➜ Databricks & Big Data Engineering I specialize in designing enterprise-grade Databricks Lakehouse architectures and Delta Lake solutions. My expertise in Spark and PySpark allows me to build high-performance pipelines for both batch and real-time analytics, ensuring your data infrastructure is robust and scalable. ➜ Machine Learning & MLOps With a focus on machine learning and MLOps, I build and deploy predictive models using tools like MLflow and TensorFlow. I automate end-to-end ML pipelines to enhance efficiency and accuracy, driving impactful insights from your data. ➜ Cloud & Data Platforms I implement secure, scalable cloud solutions on platforms like AWS, Azure, and GCP. My experience includes cloud migration, Kubernetes, Docker, and CI/CD automation, ensuring seamless integration and optimal performance. ➜ ETL & Data Pipelines I develop reliable ETL processes and data pipelines that streamline data integration and transformation. My work with streaming analytics using Kafka and Spark ensures real-time data processing and actionable insights. ➜ Data Analyst & Visualization I create actionable dashboards and visualizations using Power BI, Tableau, and Databricks SQL. My focus is on driving KPI reporting and business intelligence to support strategic decision-making. ➜ Snowflake I leverage Snowflake's capabilities to build efficient data warehousing solutions, optimizing data storage and retrieval for enhanced performance and scalability. ➜ Python My proficiency in Python allows me to develop complex data processing scripts and machine learning models, ensuring robust and efficient data handling. ➜ NLP (Natural Language Processing) I apply NLP techniques to extract meaningful insights from unstructured data, enabling advanced text analytics and improved decision-making processes. ➜ GCP (Google Cloud Platform) I utilize GCP's powerful tools to design and deploy scalable cloud solutions, ensuring high availability and performance for your data-driven applications. ➜ Data Warehouses I design and manage data warehouses that provide a centralized repository for your data, facilitating efficient data analysis and reporting. ✔️ 𝑲𝒆𝒚 𝑻𝒐𝒐𝒍𝒔 & 𝑻𝒆𝒄𝒉𝒏𝒐𝒍𝒐𝒈𝒊𝒆𝒔 ▪ Databricks & Big Data: Databricks, Delta Lake, Apache Spark, PySpark, Unity Catalog, Kafka, Hadoop, Real-time Streaming ▪ Machine Learning: MLflow, TensorFlow, PyTorch, scikit-learn, Feature Store, Predictive Analytics, NLP ▪ Cloud Platforms: AWS, Azure, GCP, Kubernetes, Docker, CI/CD ▪ Analytics & BI: Power BI, Tableau, Databricks SQL, KPI Dashboards, Data Strategy ▪ Data Engineering: ETL Pipelines, Data Lakes, Data Warehousing, Data Migration, Performance Optimization ✔️ 𝑾𝒉𝒚 𝑪𝒉𝒐𝒐𝒔𝒆 𝑴𝒆 I combine deep technical expertise with practical business understanding, delivering scalable, cost-efficient, and AI-ready data solutions. My goal is to turn your data into a strategic asset that powers smarter decisions and measurable growth. Let’s collaborate to build your next-generation analytics platform and unlock the full potential of your data. Check my portfolio for architecture samples, dashboards, and case studies. Databricks Engineer, Big Data Consultant, Spark Developer, MLOps Engineer, Data Engineer, AWS Data Specialist, Azure Databricks, GCP Analytics, ETL Developer, Data Analytics, Delta Lake Expert, Machine Learning Engineer, Python, Database Architecture, Data Processing, ETL, Big Data, Database Design, Data Engineering, Data Analytics & Visualization Software, Data Visualization, Deep Learning Modeling, Data Warehousing & ETL Software, Snowflake, Amazon Web Services, ETL Pipeline, Machine Learning, Deep Learning, Data Science, Data Analysis, Cloud Engineering, Artificial Intelligence, Databricks Engineer, Big Data Consultant, Spark Developer, MLOps Engineer, Data Engineer, AWS Data Specialist, Senior Data Engineer specializing in Databricks, Snowflake, Big Data Engineering, and scalable ETL/ELT solutions. With expertise in PySpark, Python, SQL, GCP, AWS, Azure, and NLP

4+ years building BI end-to-end Infrastructure. I sit with the ambiguity, ask what your team hasn't, and translate fuzzy business goals into a clear data model and KPI framework that holds up under scrutiny. 🧠 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 🔹 Ambiguity → Clarity: I define the right questions and metrics before building anything, so you measure what matters, not what's easy. 🔹 Semantic & Data Modeling: Star schemas, slowly-changing dimensions, reconciled grain, single source of truth 🔹 Scalable Architecture: Pipelines and models designed for "Day 2", maintainable, cost-aware, documented, built to grow instead of breaking at scale. 🔹 Context Integration: I unify Stripe, Shopify, Zoho, GA4, Ads platforms, etc. and CRMs into one coherent ecosystem that mirrors how your business actually operates. 🔹 Narrative & Decision Design: Every visual answers a business question and points to an action, analysis a CEO can act on in seconds. ⚙️ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗧𝗼𝗼𝗹𝗯𝗼𝘅 🔹 BI & Viz: Power BI, Looker Studio, Zoho Analytics, Metabase, Apache Superset, Domo, Databox 🔹 Modeling & Query: SQL, DAX, Power Query (M), Python, dbt, Excel 🔹 Warehousing: BigQuery, Cloud SQL, Snowflake, SQL Server, MySQL, Firebase 🔹 Pipelines & ETL: Make, n8n, Fivetran, Apps Script, Cloud Run, Windsor AI, Coupler IO, Supermetrics 🔹 Sources: Stripe, Shopify, Zoho CRM, GA4, Google/Meta/TikTok Ads, Search Console, etc. 🔹 AI layer (the plus): OpenAI & Claude APIs, Claude Code, Codex, conversational analytics, anomaly detection, predictive models, and agent workflows for automated briefings & alerts 🚀 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗠𝗲 𝗔𝗽𝗮𝗿𝘁 🔹 Business-first, not tool-first: I start with your objectives and constraints, not your dataset. 🔹 End-to-end ownership: From auditing sources and defining KPIs to modeling, building, and publishing, I run the full lifecycle. 🔹 Transparency: You own your data and infrastructure. I document every step, so nothing is a black box. 🔹 AI as leverage, not a gimmick: I automate the repetitive parts so the strategic parts get more of my attention. ⭐ 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝘁𝗮𝘆 🔹 Reliable communication and clear expectations , no micromanagement needed. 🔹 Insights in plain language, for technical and non-technical stakeholders alike. 🔹 Proactive: I diagnose and recommend, not just deliver charts. 🔹 Consistent delivery, on time, with care. 💡 𝗟𝗲𝘁'𝘀 𝗕𝘂𝗶𝗹𝗱 𝗬𝗼𝘂𝗿 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗦𝘆𝘀𝘁𝗲𝗺 If your business generates data but not clarity, let's fix that. I'll design the model, architecture, and dissemination layer that turn your numbers into a durable competitive advantage, clear, scalable, and genuinely yours.

GoHighLevel (GHL) Expert | AI Automation Specialist | n8n, Make, Zapier & Vapi Developer Looking to automate your business, capture every lead, and deploy AI-powered systems that run 24/7 without you lifting a finger? You're in the right place. I build end-to-end automation and AI workflows using GoHighLevel (GHL / HighLevel), n8n, Make (Integromat), Zapier, and Vapi — connecting your CRM, marketing, sales, and communication tools into one seamless, hands-free system. I don't just link apps together; I architect systems that save hours, eliminate manual work, and scale with your business. GoHighLevel (GHL / HighLevel) Services Sub-account setup and management, snapshot creation and deployment, white-label SaaS configuration, sales pipelines, funnels, landing pages, websites, surveys and forms, calendars and appointment booking, workflow automation builder, triggers and campaigns, custom fields and custom values, Conversation AI chatbot (Autopilot and Suggestive modes), web chat widgets, social DM automation, Private Integration Tokens (PIT), API and webhook integrations, A2P 10DLC registration, membership and course setup, reputation management, and reporting dashboards. AI Automation & AI Agents OpenAI, ChatGPT, GPT-4o, Claude, Gemini, and other LLM integrations. AI chatbots, AI agents, RAG (retrieval-augmented generation), vector databases (Pinecone, Supabase), prompt engineering, AI content generation, document parsing, data extraction, and intelligent routing. Custom AI assistants for support, sales, and lead qualification. Voice AI Vapi, Retell AI, Bland AI, ElevenLabs, and Twilio. AI voice receptionists, inbound and outbound AI callers, appointment-setting bots, call routing, and speech-to-text/text-to-speech pipelines. Workflow Automation n8n (cloud and self-hosted), Make (Integromat), Zapier, Pabbly Connect, and Latenode. Webhooks, REST API integrations, OAuth, custom JavaScript and JSON nodes, data sync, error handling, and complex multi-step scenarios. Lead Generation & Speed-to-Lead Instant lead response, missed-call text-back, SMS, email, and WhatsApp nurture sequences, drip campaigns, appointment reminders, review requests, and database reactivation. Social Media Automation Instagram comment-to-DM automation, Facebook Messenger bots, WhatsApp Business API, auto-replies, and DM-to-CRM lead capture. Industries Real estate, marketing agencies, coaches and consultants, e-commerce, healthcare and dental, home services, local businesses, and SaaS startups. Why Work With Me Fast turnaround, clean and well-documented builds, clear communication, and automations designed to scale. I focus on systems that capture every lead, save you time, and keep running long after the project ends. Tech Stack GoHighLevel, n8n, Make, Zapier, Pabbly, Vapi, Retell AI, ElevenLabs, OpenAI, ChatGPT, Claude, Twilio, Webhooks, REST APIs, Python, JavaScript, Airtable, Google Sheets, Notion, Slack, Calendly, Stripe, Supabase, and Pinecone. Message me to discuss your project — let's build automation that works while you sleep.

If you have business data that needs to make sense, dashboards that need to work, and systems your team can rely on, you're in the right place. With 5+ years in data and revenue analytics, plus a background in accounting, I work across the full picture: understanding what your business actually needs, cleaning and analyzing the data, and building reporting and systems that are genuinely useful, not just nice to look at. My background is specifically in revenue management & operations, so I don't just report numbers, I look for what actually moves them. Every system I build is with an eye toward what increases revenue or reduces cost, not just what looks clean on a dashboard. What sets me apart: Most analysts can clean data or build a dashboard. I do the whole pipeline, and I understand the financial logic behind your numbers, not just how to visualize them. I also use AI tools like Claude to work faster and dig deeper, so you get better results in less time. The thinking and final output are always mine. What I can help with: ✔ Data cleaning — structuring messy datasets so your reporting is reliable (SQL, Power Query, Excel, from 470 rows to 1M+ records) ✔ Analysis & insights — surfacing what actually moves the needle for your business ✔ Dashboards — Power BI, Looker Studio, Google Sheets, with financial summaries your stakeholders can act on ✔ Systems & automation — calculators, trackers, Gantt charts, and automated workflows in Excel and Sheets A few things I've built: ✅ The full financial and operational foundation for a product line that scaled to $3M in quarterly revenue ✅ Dashboards across a 300+ hotel portfolio worth $100M+, including margin tracking and cash flow modeling ✅ Reporting and automated systems for clients across the US, UK, and UAE Tools Excel · Google Sheets · SQL · Python · Power BI · Tableau · DOMO · Google Apps Script · PowerPoint I like to understand the real problem before jumping to solutions. If that sounds like a fit, tell me a bit about your project and let's talk!