As a seasoned Top Rated freelancer, I’m eager to offer services such as:
- Business Operations (process organization, systems improvement, project coordination, founder and team support)
- Process development & documentation (SOPs, playbooks, workflows)
- E-commerce, Shopify and Amazon operations support (I know this industry A to Z from hands-on experience)
- Project management, team organization & leadership (Agile, Kanban, Waterfall, Asana, ClickUp)
- Data Analysis, Visualization, and Data management (Excel/Sheets, Tableau, SQL, Python)
- Data entry and data organization (Google Workspace, MS Office)
I bring over 5 years of experience in B2B e-commerce, customer success management, and project delivery, where I led cross-functional teams, implemented new processes, improved KPIs, and worked on strategic initiatives like account verification and procurement partnerships.
I combine strong technical familiarity with a people-first approach, ensuring clear communication, proactive problem-solving, and collaborative delivery. I’m highly motivated, adaptable, and committed to delivering real value to every client I work with.
Project Management
Virtual Assistance
Customer Support
SQL
Data Analysis
Agile CRM
Waterfall
Asana
Trello
Notion
Jira
Tableau
Microsoft Excel
Google Sheets
Leadership Skills
Vira Y.
Kyiv, Ukraine
$5/hr
5.0
2 jobs
Are you looking for a skilled Business Analyst with a diverse background encompassing 5 years of experience in government, finance, and workforce management? Let me introduce myself. I'm a professional with substantial experience in gathering, analyzing, and meticulously documenting business requirements. My strength lies in my sharp analytical skills and effective negotiation abilities, making me your ideal partner to drive your project's success.
My expertise:
- Describe all the necessary features of your product in detail;
- Write user stories, maintain backlog,
- Create SRS, BRD;
- Create various types of diagrams for the process outlining;
- Designing project plan, and roadmap.
My deliverables:
- SRS, BRD;
- Diagrams;
- User Stories.
Tools:
- Jira, Confluence,
- Draw.io, Figma, Miro.
Domains: e-government, CRM, ERP, FinTech, E-learning, Healthcare, Real estate.
Product Backlog
Requirement Analysis
Requirements Specification
Product Requirements Document
User Flow
User Stories
Diagram
Use Case
Artem F.
Vinnytsya, Ukraine
$30/hr
5.0
10 jobs
I am an experienced professional in IT with solid skills, knowledge, and background in Project Management, Business Analysis, and IT Consulting. I will help you to develop, launch and think out the whole lifecycle of your web/mobile product.
- Requirements lifecycle management
- Identification of high-level business requirements; workflows, business processes analysis and design; preparation of project documentation; negotiation with clients
- Strong experience in building requirements architecture, and documentation management using Confluence
- Backlog management
- Stakeholders management
- Preparation of project documents for developers, assigning tasks for them, tasks performance control, test case creation
- Using BABOK, PMBOK, Agile and SCRUM methodologies
Projects domains and industries:
- SAAS
- Cyber Security
Tools and Technologies:
Jira, Confluence, InVison, SharePoint, Trello, MS Project, Microsoft 365, Microsoft Dynamics 365, Teams, UML, Draw.io, Google Analytics, and many others.
Drop me a message and I will help your business grow!
Business Analysis
User Stories
Secure SDLC
Project Delivery
English
Atlassian Confluence
Project Management
Project Workflows
Project Plans
Agile Project Management
Artem A.
Kyiv, Ukraine
$29/hr
5.0
7 jobs
❗️ We helped founders build products that went on to secure funding and scale to thousands of users through top-tier Business Analysis and Product Management. With dozens of projects successfully delivered, this is a strong case of how the right product strategy and Business Analysis converts into measurable business traction.
📌 150+ Successfully Delivered Projects centered around Business Analysis & Product Management
💪 5+ years building systems designed for scalable Product Strategy
Hey there! I am a professional Business Analyst and Product Manager. Business Analysis defines my structure and long-term strategy. As a trusted Business Analyst and Product Manager partner, I turn complex concepts into scalable, market-ready products.
Our expertise spans Business Analysis across multiple industries (Real Estate, Logistics, Construction, SaaS). Every Business Analyst follows quality benchmarks, and our Business Analyst leadership ensures clarity. We have delivered Business Analysis solutions for enterprise platforms and MVPs. Business Analyst requirement gathering aligns with scalability. Business Analyst process mapping and Business Analyst documentation guarantee stability. Our Business Analyst methodology covers the full lifecycle, and Business Analyst expertise ensures that developers have exactly what they need to build without delays.
Product Manager expertise is equally critical. Every Product Manager brings deep market knowledge, and Product Manager decisions shape product quality. Product Manager standards align with Agile best practices, and Product Manager backlog management ensures maintainability. Product Manager sprint planning speeds releases, Product Manager feature prioritization guarantees a smooth UX. A skilled Product Manager handles stakeholder management seamlessly. Product Manager strategy follows clean patterns, Product Manager execution streamlines delivery. Each Product Manager sprint delivers progress. A strong Product Manager culture drives real business results.
Technical Writer & Documentation expertise plays a central role in our roadmap. Technical Writer documentation drives development clarity, while Technical Writer specification creation follows industry best practices. Thoughtful Technical Writer deliverables (SRS, BRD, FRD, User Stories) ensure zero technical debt. Every Technical Writer update goes through rigorous review. Technical documentation ensures a product-focused development lifecycle without feature creep.
We also possess deep AI Product Manager and AI Business Analyst expertise. With Jira, Confluence, Figma, Miro, and ClickUp, our AI Business Analyst and Scrum Master standards guarantee stability when complex system integration is required. API documentation, workflow optimization, and continuous strategic guidance connect everything seamlessly.
Every Business Analyst works product-first. We built and documented products integrating complex workflows, AI-powered features, and scalable SaaS architectures.
I focus on fast MVP definition, clean requirement implementation, and high-quality Business Analysis / Product Management.
Call me Artem.
How could I call you?)
Keywords & Search Tags:
Business Analyst | Technical Writer | Product Manager | Product Owner | Scrum Master | Requirements Analyst | Process Analyst | AI Product Manager | AI Solutions Architect | AI Requirements Specialist | AI Business Analyst | Machine Learning Product Manager | AI Strategy Consultant | AI Implementation Specialist | AI Documentation Expert | SaaS Product Manager | Fin Tech Product Manager | Startup Product Manager | Ecommerce Solutions | Retail Analytics | Documentation Specialist | API Documentation | Software Documentation | Technical Documentation Writer | System Documentation | Software Requirements | Technical Specifications | RFP Writer | Proposal Writer | Bid Writer | Business Requirements Writer | User Story Writer | JIRA Expert | Confluence Writer | Process Mapping | Workflow Optimization | System Integration Specialist | Technical Integration | Agile Project Manager | Agile Expert | Sprint Planning | Backlog Management | SDLC | Product Backlog | Market Research Analyst | UX Researcher | Requirements Gathering | Market Analysis | Competitor Analysis | Competitor Intelligence | Market Entry Analysis | Product Market Fit | Feature Analysis | Business Process Analyst | Real Estate Technology | Construction Software | AI Consulting | AI Product Strategy | AI Requirements Gathering | AI Use Case Development | AI Project Management | ChatGPT Integration Specialist | AI Platform Architecture | Cross-functional Team Lead | Stakeholder Management | Product Strategy Consultant | Product Strategy | Product Lifecycle | Product Roadmap | AI Transformation | AI Solution Design | AI Product Implementation | UX Research
Business Development
React Native
Requirement Analysis
Product Management
Business Process Management
Business Analysis
Project Management
Business Process Management Software
Online Market Research
Business Process Modeling
Business Plan
Data Analysis
Artificial Intelligence
Requirements Specification
Market Research
Business Process Model & Notation
Pavlo L.
Chernivtsi, Ukraine
$45/hr
4.9
49 jobs
🏆 Upwork Top 1% Expert-Vetted | 100% Job Success | $200K+ Earned | 8,000+ Hours Worked
I am a PMP® Certified Senior Technical Project Manager & Delivery Lead with 10+ years of experience. I bridge the gap between business vision and engineering execution, helping SaaS startups and enterprise clients scale delivery velocity, streamline workflows, and deliver complex IT software initiatives on time and under budget.
I started my IT career as a Mobile & Web Developer (Master's Degree in Software Engineering), which allows me to speak developer language natively, understand system architecture, and eliminate technical bottlenecks faster than traditional PMs.
KEY HIGHLIGHTS & DELIVERABLES
L2L: Led full-scale B2B SaaS digital transformation for 500k+ users across 93 countries, boosting Core Web Vitals to 95/100 and generating $1.25M in H1 pipeline.
Tofu AI: Re-engineered engineering delivery workflows, scaling sprint throughput 4x (from 6 tickets/month to 6 tickets/weekly).
Jumio: Managed 30+ enterprise IT projects under VP IT leadership, achieving $525K/year in license cost savings and delivering $1M+ office infrastructure relocations.
CERTIFICATIONS
Project Management Professional (PMP)® — PMI
ClickUp Expert Certificate
Managing Jira Projects for Cloud Certification — Atlassian
Generative AI Overview for Project Managers — PMI
Master's Degree in Software Engineering
CORE EXPERTISE & TOOLS
Methodologies: SAFe, WSJF Prioritization, Scrum, Kanban, Waterfall, Hybrid Agile
Tools: Jira, Confluence, ClickUp, Asana, HubSpot CMS, HubDB
Domain Knowledge: B2B SaaS, AI Campaign Generation, FinTech Security & KYC/AML, Web Performance & SEO/AIO
Whether you need to organize a chaotic backlog, set up structured Jira/ClickUp workflows, or lead a high-stakes digital transformation, I ensure calm, predictable, and high-velocity delivery.
Let's discuss your project goals! Feel free to reach out or send an invite.
Management Skills
Project Management Professional
Insurance & Risk Management
Project Plans
Analytical Presentation
Human Resource Management
Communications
Quality Assurance
Project Management
Jira
Scrum
ClickUp
Leadership Skills
Product Management
Digital Project Management
Roman D.
Lviv, Ukraine
$30/hr
4.1
10 jobs
𝐘𝐨𝐮𝐫 𝐢𝐝𝐞𝐚 𝐝𝐞𝐬𝐞𝐫𝐯𝐞𝐬 𝐫𝐞𝐬𝐮𝐥𝐭𝐬, 𝐧𝐨𝐭 𝐝𝐞𝐥𝐚𝐲𝐬.
I'm your 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐢𝐧𝐜𝐮𝐛𝐚𝐭𝐨𝐫, turning 𝐜𝐨𝐧𝐜𝐞𝐩𝐭𝐬 𝐢𝐧𝐭𝐨 𝐜𝐚𝐬𝐡-𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐧𝐠 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 through proven systems that 𝐞𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐞 𝐫𝐢𝐬𝐤 𝐚𝐧𝐝 𝐦𝐚𝐱𝐢𝐦𝐢𝐳𝐞 𝐑𝐎𝐈.
🎓 Business Analysis Expert | Technical Writer | Product Manager | Product Owner | Bachelor of Systems Analysis
𝐇𝐨𝐰 𝐈 𝐢𝐧𝐜𝐮𝐛𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭:
◽ Strategic product architecture that eliminates expensive pivots
◽ Market-validated feature prioritization that users actually want
◽ Launch-ready documentation ecosystem (SRS, BRD, FRD, user stories)
◽ Risk-proof development roadmaps with built-in success metrics
◽ Continuous strategic guidance from concept to market domination
𝐖𝐡𝐚𝐭 𝐈 𝐩𝐫𝐞𝐯𝐞𝐧𝐭 𝐟𝐫𝐨𝐦 𝐤𝐢𝐥𝐥𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐟𝐢𝐭𝐬:
◽ Feature creep that bleeds budgets and confuses users
◽ Technical debt from poor initial planning decisions
◽ Market misalignment that wastes development resources
◽ Launch delays that let competitors steal your thunder
◽ Post-launch chaos that destroys user adoption
𝐘𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐥𝐚𝐮𝐧𝐜𝐡 𝐬𝐲𝐬𝐭𝐞𝐦:
◽ Product Strategy Blueprint — Your path to market leadership
◽ Technical Requirements Bible — Developer-proof specifications
◽ User Experience Architecture — Conversion-optimized journeys
◽ Launch Timeline & Milestones — Accountability at every step
◽ ROI Measurement Framework — Track your guaranteed returns
𝗣𝗿𝗼𝘃𝗲𝗻 𝗮𝗰𝗿𝗼𝘀𝘀 𝗵𝗶𝗴𝗵-𝗿𝗼𝗶 𝘀𝗲𝗰𝘁𝗼𝗿𝘀:
Construction | Real Estate | Logistics | SaaS
𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆-𝗴𝗿𝗮𝗱𝗲 𝘁𝗼𝗼𝗹𝘀:
Figma | Notion | Miro | Jira | Confluence | ClickUp | Lucidchart | Whimsical
Enjoy guaranteed returns. My systematic approach doesn't just launch products, it creates profitable, sustainable businesses that pay dividends long after launch.
📩 𝐒𝐭𝐚𝐫𝐭 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐢𝐧𝐜𝐮𝐛𝐚𝐭𝐢𝐨𝐧 𝐭𝐨𝐝𝐚𝐲. 𝐘𝐨𝐮𝐫 𝐢𝐝𝐞𝐚 𝐡𝐚𝐬 𝐩𝐫𝐨𝐟𝐢𝐭 𝐩𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥. 𝐋𝐞𝐭'𝐬 𝐮𝐧𝐥𝐨𝐜𝐤 𝐢𝐭 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫.
KEYWORDS:
Business Analyst, Technical Writer, Product Manager, Product Owner, Scrum Master, Requirements Analyst, Process Analyst, AI Product Manager, AI Solutions Architect, AI Requirements Specialist, AI Business Analyst, Machine Learning Product Manager, AI Strategy Consultant, AI Implementation Specialist, AI Documentation Expert, SaaS Product Manager, Fin Tech Product Manager, Startup Product Manager, Ecommerce Solutions, Retail Analytics, Documentation Specialist, API Documentation, Software Documentation, Technical Documentation Writer, System Documentation, Software Requirements, Technical Specifications, RFP Writer, Proposal Writer, Bid Writer, Business Requirements Writer, User Story Writer, JIRA Expert, Confluence Writer, Process Mapping, Workflow Optimization, System Integration Specialist, Technical Integration, Agile Project Manager, Agile Expert, Scrum Master, Sprint Planning, Backlog Management, SDLC, Product Backlog, Market Research Analyst, UX Researcher, Requirements Gathering, Market Analysis, Competitor Analysis, Competitor Intelligence, Market Entry Analysis, Product Market Fit, Feature Analysis, Business Process Analyst, Real Estate Technology, Construction Software, AI Consulting, AI Product Strategy, AI Requirements Gathering, AI Use Case Development, AI Project Management, ChatGPT Integration Specialist, AI Platform Architecture, Cross-functional Team Lead, Stakeholder Management, Product Strategy Consultant, Product Strategy, Product Lifecycle, Product Roadmap, AI Transformation, AI Solution Design, AI Product Implementation, AI Documentation Specialist, Agile Project Manager, Scrum Master, JIRA Administrator, Confluence Expert, UX Research, Market Research, Market Analysis, Competitor Analysis, Requirements Gathering, Process Mapping, Project Coordinator, Sprint Planning, Backlog Management, Requirements Analysis, System Integration, Technical Integration, SDLC Expert, Cross-functional Team Lead, Stakeholder Management, Product Strategy Consultant,
Product Management
Business Analysis
Technical Writing
Market Research
Technical Documentation
Product Roadmap
Requirement Analysis
Business Process Modeling
Requirements Specification
Product Development
Product Design
User Experience Design
Jira
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