Are you looking for a way to eliminate manual work, centralize your operations, automate repetitive tasks, and build a business that runs on systems instead of memory?
Hi, I'm Chinasa.
I help coaches, consultants, agencies, startups, and service-based businesses build scalable Business Operating Systems (BOS) using Notion, CRM Systems, Workflow Automation, Zapier, Claude AI, Artificial Intelligence (AI), API Integrations, and Relational Database Design.
Most growing businesses don't actually have an operations problem.
They have a systems problem.
Client information lives in five different places. A CRM here, spreadsheets there, documents scattered across Google Drive, notes inside email threads, and processes that only exist in someone's head.
Onboarding a new client consumes hours of repetitive administrative work.
Follow-ups get missed because there is no reliable process behind them.
Reporting takes an entire afternoon because information isn't centralized.
Teams waste valuable time searching for answers instead of executing.
As businesses grow, these inefficiencies compound.
What worked for five clients starts breaking at fifty.
What worked with a small team becomes difficult to manage as responsibilities expand.
That is where I come in.
I design and build backend systems that transform operational chaos into organized, repeatable, and scalable business infrastructure.
My goal isn't simply to make a workspace look beautiful.
My goal is to help businesses create systems that are practical, efficient, easy to adopt, and designed to support growth.
Here's How I Help Businesses Scale
✔ Custom Notion Business Systems
✔ Business Operating Systems (BOS)
✔ CRM Setup & Customization
✔ Workflow Automation
✔ Zapier Automation
✔ Claude AI Integration
✔ Artificial Intelligence Workflows
✔ API Integrations
✔ Relational Database Design
✔ Project Management Systems
✔ Automated Client Onboarding
✔ Business Operations (BizOps)
✔ Data Centralization
✔ Workspace Optimization
✔ No-Code Development Solutions
✔ Operations Streamlining
Notion Business Systems
I build customized Notion Business Systems designed around the way your business actually operates.
Not generic templates.
Not aesthetic dashboards that get abandoned after two weeks.
But systems designed specifically for your workflows, your team, your clients, and your operational needs.
These systems often include:
• Client Management Systems
• Sales Pipelines
• CRM Databases
• SOP Libraries
• Internal Wikis
• Knowledge Bases
• Team Dashboards
• Project Management Workspaces
• KPI Tracking Systems
• Content Management Hubs
• Resource Centers
• Meeting Databases
• Operations Dashboards
• Delivery Pipelines
Everything is connected through relational databases and structured to create a single source of truth for your business.
CRM Setup & Customization
A CRM should help your business operate more efficiently.
Not become another platform nobody wants to use.
I help businesses design and optimize CRM systems that improve visibility, streamline sales activities, automate follow-ups, and strengthen client relationships.
This includes:
• Lead Tracking
• Contact Management
• Opportunity Pipelines
• Customer Journey Mapping
• Proposal Tracking
• Client Lifecycle Management
• Follow-Up Systems
• Reporting Dashboards
• Sales Process Design
• Automation Sequences
Whether you're building a CRM from scratch or improving an existing setup, I focus on creating systems that are practical, scalable, and easy to maintain.
Workflow Automation
Businesses spend countless hours every week performing repetitive administrative tasks.
Sending emails.
Updating records.
Creating folders.
Assigning tasks.
Collecting documents.
Following up with leads.
Managing onboarding.
Updating spreadsheets.
These activities can be automated.
I build Workflow Automation Systems using Zapier, Notion, AI tools, APIs, and connected applications that reduce manual effort and improve operational efficiency.
Automation services include:
✔ Automated Client Onboarding
✔ Lead Routing
✔ Form-to-CRM Integrations
✔ Internal Notifications
✔ Reminder Systems
✔ Email Automation
✔ Task Automation
✔ Approval Processes
✔ Scheduling Workflows
✔ Document Collection Systems
✔ Follow-Up Sequences
✔ Process Optimization
The result is fewer repetitive tasks, fewer errors, and more time to focus on growth.
AI Integration
Artificial Intelligence is changing how businesses operate.
I help businesses integrate AI solutions, including Claude AI, into their daily workflows to simplify repetitive cognitive tasks and improve productivity.
This can include:
• Meeting Summaries
• Prompt Libraries
• Knowledge Management Systems
• Documentation Assistance
• Content Repurposing
• Report Generation
• Internal AI Workspaces
• Client Communication Support
• Information Retrieval Systems
• Operational Intelligence
AI should support people, not replace them.
Notion
Automation
Business Operations
Project Management
Data Entry
Business Management
No-Code Development
Database Design
ChatGPT
Business Consulting
Systems Development
Virtual Assistance
Airtable
Zapier
Database Management System
CRM Automation
CRM Development
Project Workflows
Administrative Support
Automated Workflow
Helder S.
Chihuahua, Mexico
$25/hr
5.0
11 jobs
Founders and executives hire me as their operations manager and executive assistant: I run the day to day of the business, operations, finance, invoicing, reporting, and vendors, all of it AI-native. 7+ years from a Sequoia-backed startup to enterprise teams, 100% Job Success.
What that looks like in practice:
✔ Cut manual reporting time 90% by automating recurring financial reports with Claude Code, on top of SQL and BigQuery dashboards tracking 50+ KPIs; led the weekly executive reviews with leadership
✔ Built an accounts receivable function from scratch for 100+ accounts, raising collection rates 45% and cutting overdue balances 40%
✔ Designed an AI customer service process from zero: workflow automations built in Make plus a Synthflow voice agent that calls customers and resolves 20+ tickets a day
✔ Ran operations against a $7M annual budget across 6 cost centers and cut operating expenses 25%
✔ Built and ran an AI-powered content engine that drove ~20% monthly growth in followers and engagement across Instagram and TikTok
✔ Managed HR admin and onboarding for a 40+ person team, including payroll documentation and compliance
Day to day I can own your processes and SOPs, AI integration and workflow automation, pipeline, CRM, and GTM support, financial reporting, vendor and client follow-ups, meeting notes and action items, and executive and administrative support. I work in advanced Excel and Google Sheets, SQL and BigQuery, Looker Studio, Salesforce, Stripe, Notion, Canva, and AI and automation tools like Claude, Claude Code, Make, and Synthflow, and I pick up new platforms fast.
The way I work is simple: same hours every day on US or European time, updates before you ask, problems flagged while they are still small, nothing falls through the cracks, and full discretion with sensitive information. Clients keep me long term because I operate as a trusted extension of leadership, not a task queue.
If running the business is eating the time you should be spending growing it, message me. Tell me what is slipping and I will tell you exactly how I would take it off your plate, and which parts of it should not need a person at all.
Executive Support
Virtual Assistance
Administrative Support
Business Operations
Project Management
Accounts Receivable Management
Accounts Payable Management
Invoicing
Financial Reporting
Financial Analysis
Bookkeeping
CRM Software
Automation
Microsoft Excel
AI Agent Development
Claude
AI Implementation
Prompt Engineering
Joy P.
Enugu, Nigeria
$12/hr
4.4
7 jobs
Your business shouldn't lose time because people have to remember what to do next.
I help businesses identify process gaps, improve inefficient workflows, and build practical CRM and automation systems that reduce manual work, improve visibility, and keep operations moving.
With 15+ years of experience in internal audit and business operations, I have spent my career examining how work gets done, identifying control and process gaps, improving workflows, and ensuring responsibilities, approvals, and follow-through are clearly defined.
I have combined that process first experience with CRM, workflow automation, business systems, and AI assisted tools to turn fragmented or manual processes into structured, trackable workflows.
What I can help you with
Process Improvement & Gap Analysis — identify bottlenecks, delays, duplicated work, unclear ownership, and inefficient processes.
Workflow Design & Automation — redesign workflows and automate approvals, notifications, reminders, follow-ups, and repetitive tasks.
CRM Setup & Optimization — structure pipelines, fields, stages, records, follow-ups, and reporting around your business processes.
Business Systems & Dashboards — create centralized systems that improve visibility, accountability, and operational control.
Process Documentation & SOPs — document who does what, when, and what happens next.
B2B Lead Generation & Outreach — build targeted prospect lists, qualify leads, and design outreach sequences that generate qualified conversations.
My approach
I don't believe in automating a broken process.
I first understand how the business works, identify where things are getting stuck, determine what can be simplified or standardized, and then design the appropriate system or automation.
Understand the process → Identify the gap → Improve the workflow → Build the system → Automate where appropriate → Measure the result.
Real-world examples
Reliever Allowance Processing Gap
During an operational review, I identified a 16-day delay in processing a reliever's allowance. The issue was a workflow gap between leave approval, reliever assignment, Regional Manager approval, HR notification, and allowance processing.
I mapped the process, identified unclear responsibility and status visibility, and designed a centralized leave and reliever tracking workflow with clear ownership, status tracking, reminders, and escalation points.
This solution delivers: faster processing, fewer manual follow ups, clearer accountability, and real time visibility across the entire leave and reliever workflow.
New Employee Onboarding Gap
I also identified an onboarding case where a newly joined team member remained without required system access and communication resources for approximately two weeks.
I examined the process and identified the underlying gap: there was no centralized workflow showing completed requirements, responsible parties, and outstanding actions.
I designed a structured onboarding workflow with ownership, status tracking, deadlines, and escalation reminders built directly into the system.
This solution delivers: faster credential provisioning, fewer onboarding delays, better cross-department visibility, and eliminated manual follow-up for HR and IT teams.
These experiences reflect how I approach process improvement: I don't just identify what went wrong, I look for why the process allowed it to happen and how the system can be redesigned to prevent it from happening again.
Tools & Technologies
I work with CRM platforms, Airtable, Monday com, GoHighLevel, Zapier, Make, Google Workspace, Microsoft Dynamics Navision, spreadsheets, dashboards, and AI-assisted workflows.
I adapt to the systems already used by your business rather than forcing a particular platform where it isn't appropriate.
What you can expect
You won't just get someone who follows a checklist. You will get someone who looks at the entire workflow, identifies bottlenecks, improves the process, documents it clearly, and helps turn it into a system your team can actually use.
Less manual work. Clearer processes. Better visibility. Stronger accountability.
If your business has processes that depend on people remembering what to do next, chasing approvals, manually updating spreadsheets, or following up on emails, let's fix that.
Send me your current process or operational challenge, and let's identify the gap and build a better way of working.
Process Improvement
Process Optimization
Process Design
Automation
Business Analysis
Business Operations
Process Documentation
Operational Planning
Operations Analytics
AI Implementation
Airtable
Zapier
HighLevel
Microsoft Dynamics ERP
Google Sheets Automation
Muhammad Soban S.
Karachi, Pakistan
$18/hr
4.8
25 jobs
I help businesses turn Frappe CRM into an AI-Enhanced CRM with AI Sales Automation that captures prospects, qualifies opportunities, enriches customer data, automates follow-ups, prioritizes high-intent buyers, and helps sales teams build predictable pipelines that close more business.
My primary specialization is Frappe CRM. Unlike developers who only connect APIs, I build directly inside the Frappe ecosystem by developing custom apps, extending CRM functionality, creating custom DocTypes, integrating AI services, building messaging modules, and deploying self-hosted environments. Alongside Frappe CRM, I build AI Sales Automation using n8n, Zapier, Make, Python, OpenAI, Claude, and Gemini to automate sales operations, AI Sales Workflows, AI Sales Pipelines, and customer engagement.
Whether you need AI Sales Automation, AI-Enhanced CRM, n8n workflows, Zapier automation, Make scenarios, WhatsApp integration, workflow automation, document processing, or backend customization, I build solutions directly into Frappe CRM instead of relying on fragile external workarounds.
### Recent Projects
• Built a native WhatsApp integration for Dockerized Frappe CRM using Wazzup24 by creating a custom Frappe app, custom DocTypes, REST API integrations, webhooks, frontend/backend customization, and n8n workflows.
• Built an AI Sales Automation and AI-Enhanced CRM solution using n8n, Zapier, and Make that captures prospects, enriches customer data, scores buying intent, generates AI summaries, automates follow-ups, routes leads, and re-engages inactive prospects.
• Debugged a production n8n workflow integrating Revolut Business API by identifying a deprecated endpoint and redesigning synchronization logic for long-term reliability.
• Repaired Make and Zapier automations for a legal marketing company by resolving variable mapping issues affecting AI-generated content.
• Architected a SaaS platform using Python, FastAPI, OpenAI, Gemini, Twilio, REST APIs, n8n, Zapier, Make, Next.js, and Supabase.
• Built AI Sales Automation using n8n, Zapier, and Make that synchronized leads between CRMs, enriched prospects with AI, automated outbound email sequences, routed opportunities based on buying intent, generated AI conversation summaries, updated Frappe CRM automatically, and eliminated repetitive manual work for sales teams.
### I can help with
• Frappe CRM Customization
• AI Sales Automation
• AI-Enhanced CRM
• AI Sales Pipelines
• AI Sales Workflows
• AI Sales Qualification
• AI Sales Follow-ups
• Custom Frappe Apps & DocTypes
• ERPNext Customization
• WhatsApp Integration
• REST APIs & Webhooks
• n8n Workflow Development
• n8n Self-Hosted Deployments
• Zapier Automation & Integrations
• Make Automation & Scenarios
• AI Agents
• OpenAI, Claude & Gemini
• Python & FastAPI
• Docker & Linux
• OCR & Document Processing
• Custom SaaS Development
### Why clients work with me
✔ Deep expertise in Frappe CRM customization and backend development.
✔ Proven experience building AI Sales Automation, AI Sales Workflows, AI Sales Pipelines, and AI-Enhanced CRM solutions powered by n8n, Zapier, and Make.
✔ Advanced n8n expertise including self-hosting, AI agents, API integrations, webhooks, debugging, and workflow architecture.
✔ Extensive Zapier and Make experience integrating CRMs, AI platforms, Google Workspace, Microsoft 365, HubSpot, Salesforce, Airtable, Notion, PostgreSQL, Supabase, and custom APIs.
✔ Strong Python, FastAPI, Docker, Linux, and production architecture experience.
✔ I build AI Sales Automation that goes beyond simple integrations. Whether it's n8n, Zapier, Make, or Frappe CRM, my focus is building scalable systems that automate sales pipelines, qualify leads, enrich customer data, synchronize business applications, orchestrate AI agents, process documents, integrate REST APIs, and help businesses close more deals with less manual effort.
✔ I also build AI SDRs, AI Sales Agents, AI Lead Qualification, AI Prospect Enrichment, AI Appointment Booking, AI CRM Automation, AI Email Automation, AI WhatsApp Automation, AI Follow-up Systems, AI Lead Routing, and AI-powered CRM workflows using Frappe CRM, n8n, Zapier, and Make for startups, agencies, and growing sales teams.
EXPERTISE: Frappe CRM | Frappe CRM Customization | AI Sales Automation | AI Sales Automation Expert | AI Sales Workflows | AI Sales Pipelines | AI Sales Qualification | AI Sales Follow-ups | AI Opportunity Scoring | AI-Enhanced CRM | AI Automation | CRM Automation | Workflow Automation | n8n Expert | n8n | n8n Automation | n8n Workflows | n8n AI Agents | Zapier Expert | Zapier Automation | Zapier Integrations | Make Expert | Make Automation | ERPNext | Custom Frappe Apps | WhatsApp Integration | OpenAI | Claude | Gemini | Python | FastAPI | Docker | REST APIs | API Integration | Webhooks | Backend Development
AI Agent Development
Automation
n8n
Make.com
CRM Automation
Zapier
Scrapy
Browser Automation
Robotic Process Automation Software
Data Scraping
Business Process Automation
Airtable
ChatGPT
Claude
AI Chatbot
Automation Framework
AI Audio Generation
AI-Generated Audio
Python
Robotic Process Automation
Ricardo S.
Macau, Macao
$25/hr
5.0
9 jobs
Are you a founder or executive spending too much time managing operational friction and not enough time scaling your business? I fix that.
I am not just an administrative assistant; I am an AI-enabled Operations Partner. With over 8 years of experience spanning executive support, technical recruiting, and systems operations, I specialize in turning chaos into structured, scalable infrastructure.
I leverage modern workspace tools (Notion, Asana, Trainual) and AI (Claude, Gemini) to multiply your productivity. I don't just manage your inbox; I build the SOPs, automate the workflows, and triage the data pipelines so you can focus entirely on high-level strategy.
What I bring to your operations:
• Executive Triage & Technical Support: Managing complex calendars, vendor negotiations, and technical onboarding pipelines across global teams.
• Systems & Process Architecture: Building out your company's brain. If a workflow isn't documented and automated in Notion, Asana, or Trainual, I will build the SOP for it.
• AI-Driven Leverage: Utilizing AI tools to draft executive summaries, synthesize meeting notes, and optimize operational data, saving you hours of manual review.
Recent Operational Wins:
• Architected and deployed 40+ operational, onboarding, and technical policy modules within Trainual to build scalable company infrastructure.
• Managed end-to-end technical recruiting lifecycles across multiple time zones, removing scheduling friction for engineering teams and accelerating time-to-hire.
• Streamlined complex data pipelines and optimized Shopify product taxonomies to improve data accuracy and conversion rates.
Availability & Time Zones:
I am highly flexible and align my schedule with your standard business hours. I am fully equipped to work whatever shift your operations require across US Eastern, European, and APAC time zones, with the sole exception of US Pacific Time.
Let's eliminate the friction in your business. Invite me to your job, and let's discuss how we can optimize your operations.
Shopify
Product Listings
Inventory Management
Ecommerce
Google Sheets
Conversion Rate Optimization
Executive Support
Calendar Management
Notion
Project Management
Gemini
Google Workspace
Process Improvement
Asana
Generative AI
Business Operations
Administrative Support
IT Recruiting
Knowledge Management
Project Management Support
Mishaal A.
Bahawalpur, Pakistan
$12/hr
5.0
12 jobs
CRM Integration Expert | CRM Automation | AI & API Integrations
I help businesses connect their CRM with the tools, applications, APIs, and AI systems they use every day. I specialize in CRM integration, CRM automation, API integrations, workflow automation, data synchronization, lead management, sales pipeline automation, and AI-powered CRM workflows.
I work with Zoho CRM, HubSpot, GoHighLevel, Salesforce, Pipedrive, Monday CRM, Frappe CRM, Kommo, Noloco, Airtable, Google Sheets, Xero, and QuickBooks.
My technical expertise includes n8n, Make, Zapier, Python, JavaScript, REST APIs, Webhooks, OpenAI, Claude, Gemini, and AI Agents.
I don't just connect two applications and pass data between them. I design complete CRM integration systems that keep customer data, sales pipelines, activities, documents, projects, inventory, communication, and financial systems synchronized across the business.
Examples of CRM and automation systems I've built:
• Zoho CRM integration with automated project creation, PDF data extraction, inventory synchronization, Google Sheets, worker time tracking, and Xero invoice generation.
• AI-powered CRM sales automation that captures and enriches leads, qualifies opportunities, updates CRM records, assigns leads, schedules follow-ups, and automates customer communication.
• Custom CRM systems with lead management, contact management, meeting scheduling, integrated calling, WhatsApp, reminders, activity history, and complete sales pipeline automation.
• Advanced Make workflows for financial data processing, reconciliation, historical data processing, AI enrichment, monitoring, and multi-system synchronization.
• Complex Zapier CRM automation with 80+ steps for lead routing, CRM synchronization, AI-powered lead enrichment, follow-ups, email automation, and lead lifecycle management.
• AI document processing workflows that extract structured information from contracts, invoices, quotations, and project documents.
I can help with:
✓ CRM Integration
✓ CRM API Integration
✓ CRM Automation
✓ CRM Workflow Automation
✓ CRM Data Synchronization
✓ CRM Migration
✓ Lead Management Automation
✓ Lead Routing and Assignment
✓ Lead Qualification
✓ Sales Pipeline Automation
✓ Customer Follow-Up Automation
✓ CRM-to-CRM Integration
✓ CRM-to-Accounting Integration
✓ CRM-to-ERP Integration
✓ CRM-to-Project Management Integration
✓ AI-Powered CRM Automation
✓ Custom CRM Development
✓ REST API Integration
✓ Webhook Integration
✓ Third-Party Application Integration
My approach is focused on building reliable CRM infrastructure rather than one-off automations. I map the existing business process, define how data should move between systems, build the integrations, handle authentication and API logic, add error handling and monitoring, and ensure the workflow remains maintainable as the business grows.
CRM INTEGRATION KEYWORDS
CRM Integration | CRM API Integration | CRM Automation | CRM Workflow Automation | CRM System Integration | CRM Data Integration | CRM Data Synchronization | CRM-to-CRM Integration | CRM Application Integration | Custom CRM Integration | Third-Party CRM Integration
CRM PLATFORMS
Zoho CRM | HubSpot CRM | Salesforce | GoHighLevel | Pipedrive | Monday CRM | Frappe CRM | Kommo CRM | Noloco | Custom CRM Development
CRM AUTOMATION
CRM Automation | Lead Automation | Lead Management | Lead Routing | Lead Assignment | Lead Qualification | Sales Automation | Sales Pipeline Automation | Deal Automation | Contact Automation | Customer Follow-Up | Task Automation | Activity Automation | CRM Notifications
API AND SYSTEM INTEGRATION
REST API Integration | API Integration | Webhook Integration | Webhook Automation | OAuth | JSON | API Authentication | Data Mapping | Data Transformation | System Integration | Application Integration | Third-Party API Integration | Custom API Integration
CRM BUSINESS INTEGRATIONS
CRM Accounting Integration | CRM ERP Integration | CRM Project Management Integration | CRM Marketing Automation | CRM Communication Integration | CRM Google Sheets Integration | CRM Airtable Integration | CRM Xero Integration | CRM QuickBooks Integration
AI CRM AUTOMATION
AI CRM | AI-Powered CRM | AI CRM Automation | AI Sales Automation | AI Lead Qualification | AI Lead Enrichment | AI Agents | OpenAI CRM Integration | Claude CRM Integration | Gemini CRM Integration | LLM Integration | AI Workflow Automation
AUTOMATION PLATFORMS
n8n | n8n CRM Automation | Make | Make CRM Automation | Zapier | Zapier CRM Automation | Workflow Automation | Business Process Automation
PROGRAMMING AND DEVELOPMENT
Python | JavaScript | Node.js | Custom CRM Development | CRM Scripting | Backend Automation | Custom Integrations | Data Processing | Database Integration
DATA AND DOCUMENT AUTOMATION
CRM Data Migration | Data Synchronization | Data Import | Data Export | Data Mapping | Data Validation | Document Processing | OCR | PDF Processing | AI Document Extraction | Invoice Processing |
n8n
Robotic Process Automation Software
Robotic Process Automation
Selenium
Python
Django
Scrapy
Automation
Make.com
Zapier
UiPath
Browser Automation
Data Scraping
OpenAI API
Airtable
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