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4-year PM experience Kanban/Scrum Jira/Redmine Advanced skills of reporting (Excel/VBA/Confluence) C1 English I have been writing VBA macros since 2012. Combination of excel features and VBA code helps me to create any tool, template, website parser and many different and useful things which can automate and optimize your routine activities. Right now I'm working as Scrum master (2 teams) Achievements: 2013 year - optimized almost 30 FTE as a part of the team (with 2 project managers and 2-4 developers) 2014 year - optimized 7 FTE (as a single developer) 2015 year - supported almost 500 different macros in Kharkiv office, changed place of work, worked on establishing new approaches and developing/implementing new working tools 2016 year - got a promotion in my team as a technical lead 2018 year - started working as PM

Certified Jira Architect with 16+ years of practical enterprise implementation. I specialize in turning Jira setups into AI-driven project management and cost-efficient platforms 💡 HOW I HELP COMPANIES: 1️⃣ Cost Optimization & Cleanups 2️⃣ AI-Powered Automations & Integrations 3️⃣ Marketplace Apps Setup: Structure, BigPicture, eazyBI, Tempo, ScriptRunner 4️⃣ Custom App Development (Forge) 🏆 PROVEN TRACK RECORD & CREDENTIALS: ⭐️ Atlassian Certified Jira Administrator for Cloud and Managing Jira Projects for Cloud ⭐️ 16+ years as a Team Lead, PM, and Product Manager (I speak the language of business, not just administration). ⭐️ Delivered 20+ large-scale projects (10 to 500+ users) with long-term support. ⭐️ Industry expert: Speaker at IAMPM courses, led 16+ professional Jira workshops. MY METHODOLOGY: I act as a Business Analyst first, developer second. Before changing a single setting, I analyze your business workflows, build a prototype in my test environment, and ensure the solution is future-proof. If this is something I can help you with, please reach out! Contact me for any Jira consultation task

Certified Atlassian consultant specializing in ITSM, CMDB, data migration, automation, and API integration. My competencies include: ITSM configuration and automation for enterprise IT, including CMDB, assets, alert, and on-call management ITSM for business teams such as Legal, HR, and Marketing Migration from ServiceNow, Zendesk, Asana, and other tools Atlassian Cloud consolidation and Data Center migration Python, Groovy, and JavaScript scripting Extensive knowledge of marketplace apps I have the following certifications: ACP-100 Jira Administrator ACP-400 Jira Service Desk Administration ACP-420 Jira Service Project Manager Looking forward to working with you!

With over 15 years of dedicated service, I have contributed more than 37,000 hours of consultancy, significantly impacting businesses from startups to Fortune 100 and Fortune 500 companies. My dedication to excellence is proven by a 100% client recommendation rate on Upwork, with 64% of my clients establishing long-term relationships due to swift communication and the delivery of efficient, high-quality solutions. As a Certified Atlassian expert, I specialize in optimizing your business operations through comprehensive Atlassian services. My commitment is to provide seamless, efficient solutions tailored to your specific needs, ensuring your projects and teams are set up for success. Services Offered: ◼ Platform Selection and Setup: Guidance on choosing the right Atlassian platform (Server, DC, or Cloud) and configuring it to meet your business needs. ◼ Product Installation & Configuration: Expert installation and customization of any Atlassian product to align with your operational requirements. ◼ Troubleshooting & Fixes: Quick identification and resolution of any issues within your Atlassian environment. ◼ Efficient Solution Design: Translating business needs into effective, high-quality Atlassian-based solutions. ◼ Training & Documentation: Offering both 101 and corporate-level training on the Atlassian stack, complete with customized materials. ◼ Custom Development: From idea to marketplace, developing bespoke integrations or add-ons to extend your Atlassian tools' functionality. ◼ Data Migration: Seamless migration of your data across different platforms, ensuring no interruption to your business processes. ◼ Best Practices & Agile Implementation: Applying industry best practices and agile methodologies to optimize your team's efficiency and productivity. ◼ Ad-hoc Consultancy or Ongoing Support: Whether you need one-time advice or continuous support with agreed SLAs, I'm here to assist. ◼ Optimization Services: From setting up your Service Desk for maximum customer satisfaction to auditing and cleaning up your instance for cost efficiency. Reach out to discover how we can leverage Atlassian tools to streamline your operations and achieve your business goals. You can find me using the following keywords (Upwork search): Atlassian Consultant, Jira Consultant, Atlassian Jira Consultant, Confluence Consultant, Atlassian Confluence Consultant, Jira Service Management Consultant, Atlassian Jira Service Management Consultant, Atlassian Expert, Jira Expert, Atlassian Jira Expert, Confluence Expert, Atlassian Confluence Expert, Jira Service Management Expert, Atlassian Jira Service Management Expert, Atlassian SME, Jira SME, Confluence SME, Jira Service Management SME, Jira migration, Jira Professional, Jira Workflows, Jira Screens, Jira Permissions, Jira Custom Fields, Jira Automation, Jira Architect, Jira Support, Jira Services, Jira Administrator, Jira Admin, Confluence Administrator, Confluence Admin, Automation for Jira, Atlassian Consultancy, Jira Consultancy, Confluence Consultancy, Jira Service Management Consultancy, Advanced Roadmaps, Jira Align, Atlassian JIRA, Atlassian Confluence, Bitbucket, Jira Expert, Confluence Expert, Jira SME, Atlassian SME, Confluence SME, Jira scripting, Jira Developer, Jira plugin, Jira addon, Jira add-on, Jira Agile, Jira configuration, jira workflows, Jira permissions, Jira architect, Jira professional, Jira Consultant, Jira migration, Jira help, Jira tutor, Jira mentor, Jira trainer, Jira administration, Jira administrator, Jira support, Jira technical support, Jira Align, Jira consultancy, Jira architect, Senior Jira Consultant, Jira integration

I help companies set up, optimize, and scale Jira and Jira Service Management for real business operations. I transform Jira from a simple task tracker into a practical system by optimizing workflows, automations, portals, permissions, forms, and Confluence structure. I help companies build effective Jira and Jira Service Management systems that support business operations and drive tangible results. With experience in delivery management, Scrum, and cross-functional coordination, I serve as both a Jira Administrator and Consultant. I ensure workflows, approvals, support requests, and team processes function effectively in real-world settings. I specialize in: - Jira Cloud administration - Jira Service Management implementation - Workflow and automation setup - Portal and request type design - Permissions and access models - Screens, fields, and issue type configuration - Confluence knowledge base and documentation structure - Process optimization for IT, HR, Finance, Support, and Delivery teams I support both new Jira implementations and existing environments that require restructuring, cleanup, or scaling. Typical tasks I can help with: - setting up Jira from scratch - redesigning workflows - Configuring JSM portals for internal or external users - creating automation rules for approvals, onboarding, offboarding, and task routing - organizing Confluence spaces and supporting knowledge bases - improving visibility, consistency, and operational efficiency I focus on practical, maintainable solutions that deliver real value to teams.

Senior Technical Project Manager with 11+ years delivering SaaS, AI, and custom web/mobile products end-to-end. I lead a small delivery team and run projects across the full stack — from discovery and scoping through sprint execution, QA, and launch. What I'm best at: - Technical PM for SaaS and AI products. I've shipped MVPs and full platforms across real estate AI, ERP, E-commerce, agentic workflows, and AI-augmented PM tooling. Comfortable in technical conversations because I came up through development before moving into delivery leadership. - Stakeholder coordination in matrixed and ambiguous environments. I translate fuzzy intent into clear scope, owners, and dates, and produce decision-ready summaries for senior leadership rather than raw status updates. - AI-augmented delivery. Daily Claude and Copilot user. I build and use Claude Projects with custom skills for PM, requirements elicitation, and vendor evaluation work. This is core to how I operate, not a buzzword. Tooling I use daily: Jira, Confluence, Slack, Notion, Linear, Figma, Google Workspace, GitHub, M365 (SharePoint, Teams, Planner). Comfortable adapting to whatever stack a team already runs on. Domains I've delivered in: Real estate tech, fintech, ERP (Odoo), e-commerce, healthcare websites, marketplaces, AI agents. Engagement style: structured, low-bureaucracy, fast feedback loops. I flag risks early, hold the team accountable without being heavy, and keep the founder or principal informed without burying them in detail. Available 30+ hrs/week, GMT+2, comfortable with US, UK, EU overlap. Let's discuss what you're building.