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Rating is 4.8 out of 5.
4.8/5
based on 4,237 client reviews
  • $140 hourly
    ✅ I might well be the most adaptable all-round IT resource you've ever worked with. With nearly two decades of experience in IT, there's never been a problem I couldn't find a solution for. Whether it's an industry leading toolset, or an obscure line-of-business application, I find a way forward for your business. ✅ Hand-picked Upwork Expert Vetted (Top 1%) Earner with over $300k earned on the platform with a 5-Star Rating ⭐⭐⭐⭐⭐ 🧑‍💼Who Do I Help?👩‍💼 ➡️ Are you a start-up looking for some expert help on getting your tech up to scratch? I can help you worry less about your business's IT, so you can focus on doing what you do best. No matter what stage of start-up you are, I can offer an adaptable solution to meet and maximize your business's needs, whilst being mindful about scalability and cost control for you as your business grows. ➡️ Are you an existing SMB looking to supplement your existing IT support/project capabilities? Do you have issues finding experienced subject matter experts that can assist with high level L3/L4 support incidents related to IT infrastructure or software? I've remotely handled all kinds of emergencies as well as executed projects requiring the coordination of hundreds of people across a business. As a result, your team's experience grows during the engagement, and you are left with a solution that fits your requirements with a predictable budget and on-time with clear communication throughout. ➡️ Are you a small business in need of help with getting the most from Microsoft 365? So many businesses sign up for an account and leave their environments 'half used' when they could get so much more out of their subscription. Security, Compliance, Automation, Best Practice adoption, etc. - there's a ton that Microsoft's industry leading suite can offer as it evolves, so make sure you're getting the best bang for your buck. ➡️ Do you have concerns over the security of your Microsoft 365 environment? Cybersecurity threats are real, and they're here to stay. I can help your business become and remain vigilant, ensuring that you adopt security best practices, and maximize the abilities of the Microsoft eco-system to secure your data and your company's reputation. ➡️ Do you run a critical website or web application that you're having problems with? A number of my clients make their money from their presence on the web. If that's you, then make sure you're managing and maintaining your environment to ensure that it's secure, cost-effective, and well architected. This could be anything from a basic Wordpress website, through to a custom eCommerce solution that may not be maintained or deployed properly. If you rely on a website or web application for your livelihood, I can help you ensure that it's resilient, cost-effective and that best practices are followed for keeping it secure 🧠 My Core Expertise 🧠 ⚡️ Microsoft Windows Server ⚡️ Microsoft 365 ⚡️ Microsoft Intune ⚡️ Microsoft Azure Certified Administrator Associate ⚡️ IT Compliance & Governance ⚡️ AWS Certified Solutions Architect ⚡️ IT Project Management/Delivery ⚡️ Linux Support - Ubuntu, Apache ⚡️ Networking (DNS, DHCP, Routing, VPNs, Firewall & Security, VLANs) ⚡️ VMWare ESXi & Hyper-V ⚡️ Email Deliverability (DNS, SPF, DKIM, DMARC) ⚡️ Powershell/Automation ⚡️ Modern Workplace Adoption ⚡️ Web Hosting/SSL/DNS/Wordpress 🤔 Who am I? Originally from Canada, now living in Scotland, I am a Microsoft and AWS Certified Senior IT Resource & Project Manager with a focus on providing great service across the globe. My superpower is my ability to listen, learn, adapt and provide solutions to my clients' varied requirements. I embrace change and welcome opportunities for problem solving. It feeds my soul! I am a reliable and trustworthy IT pro with a wide array of experience across sectors and technologies (Education, Legal, Hospitality, Finance, etc.). My work tends to revolve around high-level problem solving and troubleshooting for all sorts of on-premise (Microsoft, VMWare, Linux) and cloud (Azure, Microsoft 365 and AWS) infrastructure. In addition to managing Windows and Linux servers, I have completed dozens of server migrations and troubleshooting all sorts of deep-rooted issues that go otherwise unresolved. In my 15 years with one of Scotland’s leading IT Managed Service Providers, I was the final point of escalation for technical issues, and as such I was privy to a wide array of interesting and frustrating issues that our clients faced. As such, I've developed and honed an ability to find creative and effective solutions for technologies I'd never previously encountered. I never submit for work that I can't deliver 100% on, and would welcome a conversation with you if you're looking to get some help with your IT setup. Thanks for your time!
    Featured Skill Systems Engineers
    Amazon Web Services
    Microsoft Exchange Server
    Amazon EC2
    Network Security
    Office 365
    Microsoft Windows
    Windows Server
    VMware ESX Server
    Microsoft Server
    Microsoft Azure
    Microsoft IIS
    Technical Support
    System Administration
    Business with 100-999 Employees
    Business with 10-99 Employees
  • $75 hourly
    I am a multi-talented IT professional who brings 15+ years of experience to all areas of IT Infrastructure & Security. I'm a Master's degree holder and have 15+ IT certifications across many different technologies. I’ve held positions from Desktop/Phone Support, Systems Engineer/Administrator, Senior Technical Support Engineer for an Enterprise Technology Company to a "Hands On" IT Infrastructure Manager with overall responsibility for its multi-million dollar IT Infrastructure services. My excellent work ethic and wide range of experience ("jack of all trades") is what separates me from many others that work in IT. I have experience working for the largest financial institutions in the St. Louis Area: -NISA Investment Advisors (Largest financial asset manager in St. Louis) -Wells Fargo Advisors (Largest securities broker-dealer in St. Louis) -Benjamin F. Edwards & Co. (4th largest securities broker-dealer in St. Louis) I am a 2-time EC-Council Certified Ethical Hacker (CEH) Hall of Fame Finalist (Invitation-only recognition program for EC-Council members who scored at least 90% on the CEH exam) I also have experience working with many high profile customers such as the Armed Forces (Army, Navy, Air Force, National Guard), CENTCOM, DHS, DARPA, DISA, FBI, NSA, NYPD, FDA, FEMA, Disney, Universal, AT&T, Caesars Entertainment, FedEx, and Comcast. Technical Skills: Networking: Cisco Routing (2900/3900/4000 Series, ASR 1000), Cisco Switching (6500 Series, Nexus 3000/5000/9000 Series, 3750G, 3750-X, 2960-S), Cisco Meraki, Citrix NetScaler, F5 (BIG-IP) Cloud: Microsoft 365 Administration, Intune, AWS S3 Administration Systems Monitoring: Nagios, VMware vROps, VEEAM ONE, Cacti, LogicMonitor, NetApp OnCommand Balance, Cisco Prime Infrastructure Security: Cisco IPS (Cisco ASA w/ FirePOWER Services), Cisco FireSIGHT Administration, Cisco ASA (5500 Series), Cisco ASASM/FWSM, Cisco ISE, Websense, RSA SecureID Administration, Nessus Administration (On-Prem & Cloud), SecureWorks Administration (IPS/Firewall Log Monitoring & RedCloak), Trend Micro Deep Security, Sophos, Webroot, OpenVAS, Metasploit, Burp Suite, Kali Linux, Nmap, Wireshark, Ninjio Telephony & Collaboration: Cisco CUCM/Unity/CUPS, FXS/FXO, PRI, SIP, Voice Gateways, Trunks, IPFlex, InformaCast, Bridge Operator Console, Cisco Expressway/MRA, Microsoft Lync, Cisco Jabber, Slack Servers: Dell (M100e Chassis/PowerEdge M620 Blades, 12th, 13th, and 14th Generation), Lenovo (x3650, SR630, SR650, SR655), Cisco UCS (5100 Series Chassis/B200 M3/M4 Blades), Cisco FI’s/Fabric Extenders, Supermicro Hyperconverged Infrastructure (HCI): Pivot3 (Surveillance & Data Center) Operating Systems: Windows 7/8/10/11, Windows Server 2008/2012/2016/2019/2022, Linux (Red Hat/CentOS) Virtualization: VMware, Microsoft Hyper-V, Citrix XenApp, Citrix XenDesktop (Citrix PVS, DDC, StoreFront) E-mail: Microsoft Exchange 2007/2010/2013/2016, Office 365, Barracuda, Reflexion, Global Relay, Good for Enterprise, BES, GoSecure Email Security Systems Management: Ivanti Patch (Formerly Shavlik Protect), AppSense (Policy/Personalization), Microsoft FIM, Microsoft SCCM, Microsoft WSUS, ServiceNow, BMC (Numara) FootPrints/AMP, Citrix ShareFile, Cisco WebEx (On-Prem & Cloud), PagerDuty, Continuum RMM, ConnectWise Manage, N-Able RMM, Zendesk Wireless: Cisco Aironet Access Points (1140/2600 Series), Cisco Virtual Wireless Controller, Cisco Wireless Services Module 2 (WiSM2), Ruckus Wireless (ZoneDirector 1200 with R500/R610 APs) Storage: NetApp Data ONTAP (FAS2040/3220/3250/8020 Series Controllers), Pure FlashArray (//m20), HP Nimble (AF3000/CS1000), Cisco UCS Storage Server (S3260), NAS, SAN, FC, FCOE, CIFS, NFS, iSCSI, DataDobi (Enterprise NAS Migration), Spectra Library Tape Administration Backup & Replication: VMware SRM, Zerto, vSphere Replication, VEEAM, NetApp Snap Features (SnapMirror, SnapVault, SnapRestore, SnapManager), NetApp SnapProtect (Re-branded CommVault Simpana), Microsoft Data Protection Manager (DPM), Datto Certifications: o VMware Certified Professional - Data Center Virtualization o Certified Ethical Hacker (CEH) o CCNA: Routing and Switching o CCNA: Voice o CCNA: Security o SSFIPS: Securing Cisco Networks with Sourcefire IPS o Citrix Certified Administrator: Citrix Netscaler 9.2 o Microsoft Certified Professional (MCP) o LPIC-1: Systems Administrator (Linux Professional Institute) o NetApp NCDA: Data ONTAP 7-Mode o CompTIA A+, Network+, Server+, Linux+, Security+ Professional Training (Onsite/Classroom Based): o SANS - SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (Taught by renowned Information Security Instructor, John Strand) o NetApp Accelerated NCDA Boot Camp Data ONTAP 7-Mode o SecureNinja – Certified Ethical Hacker v8 Training o Guru Labs – LPIC-1 & Enterprise Linux System Administration o VMware vSphere: Install, Configure, Manage o Basic Administration for Citrix NetScaler 9.2
    Featured Skill Systems Engineers
    Microsoft Windows
    System Administration
    Veeam
    Storage Area Network
    Microsoft Server
    VMware ESX Server
    Backup Administration
    Windows Administration
    VMware Administration
    Server
    Virtualization
    Troubleshooting
    Network Administration
    Information Security
  • $79 hourly
    I specialize in VoIP solutions with a focus on RingCentral and Zoom Phone project implementation and ongoing support. As a subject matter expert in the field, I work with businesses of all sizes to streamline communication systems, resolve complex technical challenges, and deliver seamless transitions to cloud-based telephony. Clients appreciate my patient, professional approach and consistent delivery of effective, results-driven solutions. I've always believed that expertise should come with a human touch. Here's what you can expect when working with me: Deep Roots in VoIP: I'm not just certified; I'm passionate about what I do. With certifications in RingCentral, Avaya, Zoom and Vonage, I'm well-versed in the intricacies of these platforms. Your Time Matters: I understand that every second counts in your business. That's why you can rely on me for prompt responses and effective solutions. Who I Serve: From small startups to large enterprises, I've had the privilege of assisting businesses of all sizes. My expertise spans various industries, including law firms, universities, fitness, and finance, to name a few. Here is a list of the most common tasks I perform within a VoIP platform: Call queues / Auto Attendant - IVR Call Forwarding / Call Routing Voicemail Setup / Custom Answering Rules Porting / User setup / Limited extensions SMS Automation** (New upgrade) Shared lines Multi Site Hot Desking Templates / Role setup Wide billing knowledge Call logging expert / Audit trail Announcement / Audio greetings - Voice over Call Recording / Holiday Config Desk Phone Provisioning Analog line integration with RingCentral VoIP - ATA config. Integration support. Let's Connect: I'm here, ready to be your partner in enhancing your communication systems. Reach out to me right here on Upwork, and let's start a conversation. Looking forward to understanding your unique needs and finding the perfect solution for you!
    Featured Skill Systems Engineers
    PBX
    Technical Support
    VoIP Administration
    VoIP Software
    Avaya
    RingCentral Glip
    Telephone System
    IVR Software
    Telecommunications Engineering
    VoIP
    System Configuration
    System Administration
    VoIP PBX
    Phone Support
    Business with 100-999 Employees
    Call Center Management
  • $15 hourly
    Office 365 Support Engineer specialising in Office 365 Applications like Exchange, Sharepoint and OneDrive Setup and Migration, Office Apps (any version), Teams, Outlook (2016 and up) and managing Office 365 Business Account. Email Migration (IMAP, PST, Google Workspace to M365 Migration, GoDaddy to M365 and others) Technical Knowledge Manager handling business solutions and analysis. Experienced in discussing knowledge based document creation, change and update with client. Creation and update of actual document in ServiceNow. Handling feedback from analyst and discussing updates. Process Analyst handling ticket escalations, root cause analysis, gaps in processes, updating and creation of knowledge articles. Trainer handling online and classroom training pertaining to Service Desk topics. Incident Manager handling escalations and correct routing of ticket. Worked with tower managers to mitigate escalations. Handled 10 agents that works with Returned Tickets. Senior IT Helpdesk Analyst handling outage handling process and advanced support. IT Helpdesk handling service desk ranging from AD password resets, application issues, software/hardware troubleshooting, mobile device management etc.
    Featured Skill Systems Engineers
    Technical Support
    Microsoft Windows
    Troubleshooting
    System Administration
    Customer Support
    Microsoft Exchange Online
    Microsoft SharePoint Administration
    Helpdesk
    Technical Writing
    Office 365
    Customer Service
  • $40 hourly
    Systems engineer that combines technical side with business side of things. Having seven years of experience in Systems Administration and business management brings forward the person to add value to your startup or business. Be it a full business plan or just an idea on your mind, contact me and let’s eliminate all question marks. A short list of things I worked on before: ✅Setting up Dedicated and Cloud servers for clients and agencies ✅Installing, configuring, and managing control panels (Cpanel, Plesk, Cyberpanel) ✅Virtualization of Dedicated servers ✅Installing and configuring BigBlueButton and Scalelite for different purposes ✅Tweaking existing servers of clients to achieve better performance and lower TTFB ✅Configure local and remote backups ✅Server migration between different operating systems or control panels ✅Fixing webserver (apache, nginx, litespeed) related issues ✅Mailserver configuration and setup ✅DNS configuration and setup ✅Total server management for agencies ✅Managed hosting for websites Worked with most of the server provider companies, including Hetzner, OVH, DigitalOcean, AWS, Linode, Google Cloud, Microsoft Azure, Contabo, and Vultr. I bring seven years of experience in WordPress Development and Project Management along with my Systems Administration skillset. Created or worked on more than hundred projects. If you just started a Project, don’t know what to start with or what would be your total cost around mid to long term, I am the person you need on your side. I would love to share my experience and skillset with you. A shortlist of things I worked on before: ✅Custom plugin development ✅Creating a website from scratch ✅Project Management ✅Speed optimizations on both server and website level ✅Security enhancements ✅Cleaning malware and fixing infected websites ✅Guidance on server budget ✅Website migration ✅CDN and Caching configuration ✅eCommerce solutions ✅Education solutions My strengths: ✅Quick detection of a problem and coming up with a swift solution ✅Transparent and direct communication ✅Leadership and initiative when situation calls for it ✅Flexible schedule and work hours depending on team and projects ✅Quick learning skills ✅Fluent English I would love to work with people that can describe their requirements deductively, possess positive communication skills and an understanding of work ethics.
    Featured Skill Systems Engineers
    Moodle
    Learning Management System
    cPanel
    Website Optimization
    Cloud Management
    Website Migration
    WordPress
    WordPress Malware Removal
    Migration
    Proxmox VE
    Server
    System Security
    System Administration
    Linux
    Security Management
  • $40 hourly
    More than 15 years of working experience in networking and server administration. Administering and scripting networking applications, database applications, web applications and internet & intranet servers In position of expert engineer for networking infrastructure, IT security expert and senior linux/windows/OSX administrator In charge of designing of LAN/MAN/WAN networking infrastructure, designing and implementation of fiberoptic backbone and copper networking installation. Administration of linux servers and networking devices (switches, routers, firewalls, NAS) am in charge of more than 150 linux servers, both physical and virtual Working with L2/L3 switches, routers, firewalls, NAS devices, switching&routing protocols (RIP, OSPF, SNMP, IGRP/EIGRP, VTP, BGP). Certified Cisco and Mikrotik networking engineer. OS platforms - Red Hat/Centos, Debian/Ubuntu, Gentoo, OpenSolaris, BSD flavors, Windows, OSX Server. Networking equipment - Cisco, HP, Mikrotik, ZTE, Huawei Some of the open-source technologies and daemons I have experience with: - bash, perl and python scripting - apache/nginx web servers (standalone, or in backend mode for tomcat, with one or many virtual hosts) - mysql/postgresql database installation and administration - squid (with or without dansguardian+clamav as content filter/realtime AV) - cloud (openstack, AWS, Azure, gcloud, OVH, rackspace, digital ocean....) - snort (with BASE and Snorby as web GUI) and suricata IDS - iptables (with or without web GUI) - BIND (standalone or master/slave) - postfix (as MTA, combined with alot of different tools such as spamassassin, amavis, clamav, roundcube, postfixadmin, dovecot, cluebringer, mailgraph) - zenoss, zabbix and cacti (with plugins and OUIs) - dovecot (as pop3/imap server of choice, combined with postfix and amavis, clamav, roundcube, postfixadmin, spamassassin) - amavis (with alot of customized settings for things such as double AV scanning, DKIM support, catching of spam headers...) - spamassassin (standard and heuristic bayesian analysis, fine tuning of scoring, OCR integration, SPF integration....) - ClamAV (using both standard and unofficial virus definitions, making of 0-day virus signatures caught in the wild...) - freeradius (with MySQL backend for AAA) - samba (in all possible variatons - standalone simple CIFS sharing, member of windows AD, standalone AD controller, one of the controllers in windows AD) - pureftpd, vsftpd and proftpd (as standalone servers or with virtual users) - xen, vmware, hyperv and kvm virtualization (stock or Xenserver/Proxmox distributions) - asterisk (via Elastix linux distribution) - roundcube as preferred web-mail interface (with alot of customized plugins) - openmediavault/openfiler linux distros for NAS - HA clustering (failover based on DRBD and heartbeat/pacemaker+corosync) - NUT (daemon for UPS monitoring and controlling) - openvpn (with various configurations and backends) - pptp vpns (with various configs and backends) - all kind of linux distributions - RH, CentOS, openSuSe, Debian, Ubuntu, Gentoo, Arch.... - hardening of linux distributions (iptables, fail2bain, allow/deny mechanism, AIDE, SELinux, AppArmour, occasional pen testing) - puppet automation - rancid (centralized backup of config files) - bacula, urbackup and rsync backup
    Featured Skill Systems Engineers
    Cluster Computing
    Plesk
    Citrix Hypervisor
    MikroTik RouterOS
    Postfix SMTP Server
    Linux System Administration
    Varnish Cache
    MySQL
    cPanel
    NGINX
    Docker
    System Monitoring
    Network Security
    Network Administration
    CentOS
  • $100 hourly
    I've been an IT professional for 25+ years. For the majority of my corporate career I was a one man IT department for a regional property management firm. I managed all aspects of corporate IT including server administration, desktop support, and cybersecurity strategy. Since 2016 I've specialized in Google Workspace administration and am a certified Google Workspace administrator. My largest Google Workspace deployment was over a thousand users and have managed deployments as small as a single user. I have the breadth of knowledge needed to assist your business in maximizing the return from your IT investment. I'm a big believer in the opportunities that automation offers small businesses. I can assist you in streamlining and simplifying repetitive tasks so they're done correctly every single time with very little effort. I have a teaching mindset and am comfortable assisting non-technical users, so if you just want to get something done without all the jargon, I'm happy to do that. Alternatively if you'd like to go into all the details about a topic I'll take you there as well.
    Featured Skill Systems Engineers
    System Administration
    Google APIs
    Google Workspace Administration
    Task Creation
    Autoit
    Chrome OS
    Scripts & Utilities
    Google Forms
    System Automation
    Business with 1-9 Employees
    Google Workspace
    Google Apps Script
    Automation
    Google Sheets
  • $90 hourly
    Hello and thanks for checking me out. Here is what I can offer and have plenty of experience with: • General assistance with Salesforce and/or Pardot (MCAE) • Import & migration of data • Data prep/cleansing & duplicate management • Adding or improving automation (Lightning Flow) • Connections to external data sources • Improvements to the user experience (layout changes) • Reports & dashboards • On-going maintenance & improvements • Training Many of my clients are long-term, but maybe you only need a few tasks done. (Refer to my Systems Administration profile for more Pardot/MCAE information) Let me know if I can help you!
    Featured Skill Systems Engineers
    Zapier
    Marketing Automation
    Pardot
    Salesforce CRM
    Email Marketing
    Salesforce Service Cloud
    Salesforce Lightning
    Data Migration
    Salesforce Sales Cloud
    Pardot Marketing
    Automation
    System Administration
  • $75 hourly
    I'm a self-employed, freelance, Linux and networks Engineer, providing IT consultancy services as Data Raven Ltd (registered in England and Wales, company number 14811317, VAT registration 438-8088-55). All of my work, in all territories, is covered by Professional Indemnity Insurance. I am a Certified Zabbix Specialist. I have ten years of experience managing the infrastructure of massively multiplayer online games. I am detail oriented, and results driven. I am a proud Member of the British Computer Society (The Chartered Institute for IT). I look forward to working with you!
    Featured Skill Systems Engineers
    System Monitoring
    Network Monitoring
    PostgreSQL
    Zabbix
    Database Administration
    Linux System Administration
    Network Engineering
    Computing & Networking
    Computer Network
    Data Center
    Storage Area Network
    Unix System Administration
    Server
    System Administration
    Linux
  • $40 hourly
    Why Shan?  Self-motivated, confident, and diligent IT professional with expertise in designing, implementing & maintaining information technology strategies and data processing control; highly capable of managing staff, researching & executing technological strategic solutions, and coordinating systems, procedures, and policies  Expert in IBM AIX, Linux, IBM, and EMC storages, implementation of Power9, Power 8, and Power7 Servers with experience in IBM Power Systems, IBM Storages, Symantec NetBackup, and EMC storage. Adept in configuring & installing VMware virtualization environment e.g. VSphere, ESXI & VRM, etc., and managing application architecture and deployment of cloud solutions including public, private, and hybrid clouds. Proficient in evaluating the capacity and condition of infrastructure and administering backups.  Result-oriented, energetic, and active team player competent to accomplish projects timely; a proficient person with good communication & strong capability to educate & train staff, efficient in retaining the organization’s efficiency by delivering strategic plans, preserving assets, and conserving quality service through enforcement of organizational standards CORE STRENGTHS & ENABLING SKILLS  Information Technology Management  System & Storage Administration  Linux/AIX System Administration  Collaboration Team Bonding  Security Policy Implementation  Troubleshooting & Maintenance  IBM & VMware Virtualization  Azure Cloud Computing Architecture  Customer Relationship Management  Conflict Resolution Skills  Team Building & Leadership Skills  Communication & Presentation Skills
    Featured Skill Systems Engineers
    IBM Power Systems
    Unix
    VMware Administration
    EMC Symmetrix
    AIX
    Linux System Administration
    Red Hat Enterprise Linux
    Virtualization
    Storage Area Network
    IBM SmartCloud Storage
    Unix System Administration
    Microsoft Azure
    System Administration
    VMware vSphere
    Linux
  • $80 hourly
    I’m a certified Google Workspace administrator with more than 12 years of Google Workspace experience. I have planned, deployed and migrated small, medium and large size companies from many different business sectors such as: Health Care, Finance and Insurance, Food Services, Higher Education, Technology, Software Development, Manufacturing, Marketing Agencies, Venture Capital and many others. I have successfully migrated over 500 companies to Google Workspace from many different sources, including but not limited to: Office 365, Hosted Exchange, on premise Exchange, Google Workspace, POP servers, IMAP servers (Gmail, Yahoo, AOL and others), Lotus Domino, SharePoint, Box and Dropbox. I will not only plan, coordinate and execute your data migration, but I will also take care of the project management aspect, I will help you to: assess, plan, coordinate, communicate and execute your full transition to Google Workspace. If you have an existing Google Workspace account, I can help you as well, I have experience in the following areas. -Backup solutions -Archiving solutions -Cybersecurity audits -Encryption -Google Drive migrations -Complex email rules -Ransomware prevention - Protecting your company’s data with security options like 2-step verification and single-sign-on -Third party apps integration (Zoom, Slack, Zoho CRM) -DNS (MX, SPF, DKIM and DMARC) Let’s schedule a meeting so you can learn more about my services.
    Featured Skill Systems Engineers
    Email Communication
    Backup & Migration
    Cloud Security
    Google
    Cloud Computing
    Domain Migration
    Computer Skills
    Information Security
    Single Sign-On
    Data Migration
    Customer Service
    Google Cloud Platform
    Microsoft Windows
    System Administration
    DNS
  • $70 hourly
    o Technical Expertise That Delivers Measurable Results With over 3,000 hours on Upwork and extensive experience in enterprise-grade infrastructure, I specialize in designing high-performance Linux systems that prioritize security, scalability, and reliability. My solutions have helped clients reduce cloud costs by 30% while achieving 99.99% uptime. o Core Services: **Infrastructure Development & Optimization** • Enterprise Linux server deployment with LAMP/LEMP stack optimization • Advanced security implementation (SSL/TLS, firewalls, VPNs) • Cloud architecture design and cost optimization (GCP, AWS) • Virtualization solutions (KVM, VMware, Hyper-V, VirtualBox) • Networking equipment configuration and security hardening **Security & Compliance** • Implementation of cybersecurity protocols and best practices • Compliance with industry standards (including Saudi Aramco SACS-002) • Network security architecture and penetration testing • Zero-trust security implementation **Performance Engineering** • System performance analysis and bottleneck identification • Zero-downtime deployment strategies for critical systems • Load balancing and high availability configurations • Automated monitoring and alert systems implementation o Proven Results: **Cloud Infrastructure Optimization:** Reduced Google Cloud (GCP) costs by 30% while simultaneously improving system performance and achieving 99.99% uptime for an energy supplier application. Implemented compliance with Saudi Aramco SACS-002 Third Party Cybersecurity Standard. **Enterprise Network Security:** Designed and implemented comprehensive firewall and VPN solution that eliminated unauthorized access attempts and secured sensitive data transmission across multiple locations. **System Architecture Redesign:** Conducted thorough infrastructure analysis and implemented optimizations that significantly reduced operational expenses while improving scalability for a growing fintech platform. o Client Testimonials: "Aleksandar helped us secure and optimize our system in record time. We saw a 50% improvement in performance!" - CTO, Fintech Startup "His expertise in Linux security is unmatched. Our network has been breach-free for 2 years!" - IT Manager, Healthcare Company o Ready to transform your IT infrastructure? I'm available to discuss how my expertise can help you achieve a more secure, efficient, and cost-effective system. Contact me today to schedule a consultation about your specific infrastructure needs.
    Featured Skill Systems Engineers
    Network Design
    Linux
    Ubuntu
    System Administration
    Cisco Router
    Network Administration
    MikroTik RouterOS
    Web Hosting
    Linux System Administration
    LAMP Administration
    CentOS
    DNS
    VPN
    Network Security
  • $55 hourly
    I'm a certified FileMaker developer with over 11 years of experience. During these years, I have created many applications on the FileMaker platform. These programs were mostly developed for the iPhone, iPad, Mac desktop, Windows desktop, and WebDirect simultaneously. I have also created multiuser applications for Filemaker Cloud / Filemaker Cloud for AWS. Some of these applications are published in Claris Marketplace. What I offer: - Developing Filemaker applications for any supported devices and services (Filemaker Pro, Filemaker Go, Filemaker Server, Filemaker Cloud) from idea to the finished application - Upgrading an existing client's applications - Prepare existing Filemaker application to the Claris Marketplace compliance - Integrating applications with other services via API - Full post-development support In my projects, I use: - Flexible UI/UX - Custom HTML/JS charts (C3/D3/Google charts), Filemaker native charts - Connection to external data sources: MySQL, PostgreSQL - Import data into Filemaker from external sources (XML, CSV, etc.) - Integrating with third-party services: DocuSign, Twilio, SendGrid, MailChimp, MS services, Google services, etc. - Filemaker REST API, JSON Also, I have extensive experience of over 5 years in developing (developing and programming) devices based on Arduino, ESP8266, and integrating them with Filemaker solutions. And I have a lot of experience as a System administrator / IT manager with experience of over 20 years. I will be glad to discuss your future needs and how I can help you with this.
    Featured Skill Systems Engineers
    Google APIs
    Shopify
    API Integration
    macOS
    Arduino Firmware
    ESP8266
    Claris FileMaker
    System Administration
    FileMaker WebDirect
    Arduino
    Adobe Photoshop
    Adobe Illustrator
  • $25 hourly
    "As an experienced IT professional with over 6 years of hands-on experience working with Managed Service Providers (MSPs), I specialize in optimizing IT operations using ConnectWise Automate (LabTech) and NinjaOne RMM. I have a deep understanding of both platforms and can help streamline your workflows, enhance system monitoring, and automate routine IT tasks for greater efficiency. Key Skills and Expertise: ConnectWise Automate (LabTech): Custom script development to automate tasks and improve operational efficiency. Configuration of monitor sets and alerts for proactive system monitoring. Integration with other PSA tools, ensuring a seamless flow of information between systems. Support for device management, patch management, and client monitoring. NinjaOne RMM: Setup and Configuration: Deploy NinjaOne agents and configure policies to suit your environment. Automation & Workflow: Automate software deployments, patch management, and system monitoring to reduce manual workload. Custom Scripting: Write scripts for automating routine tasks, enhancing speed and consistency in IT management. System Monitoring & Alerts: Create custom alerting systems for real-time monitoring, ensuring rapid response to issues. Why Choose Me? With a strong background in MSP environments, I am dedicated to improving operational workflows, reducing downtime, and delivering cost-effective IT solutions. I offer tailored approaches that integrate CW Automate and NinjaOne RMM into your existing infrastructure, ensuring that both platforms work together seamlessly. Let me help you automate repetitive tasks, monitor your systems in real-time, and optimize your IT operations to ensure greater productivity and efficiency."
    Featured Skill Systems Engineers
    Microsoft Hyper-V Server
    Hardware Troubleshooting
    Automated Monitoring
    Backup Administration
    ConnectWise Automate
    Helpdesk
    System Administration
    Microsoft Active Directory
    Microsoft Windows PowerShell
    DHCP
    System Monitoring
    Microsoft Azure
    Windows Server
  • $35 hourly
    Hello, I am a Unix System Engineer with 7 years of professional experience in the Information Technology field. My expertise encompasses a wide range of areas, including but not excluded to: 🖥️ Operating System Administration ☁️ Kubernetes Administration 💾 Database Administration 🌐 Network Administration 📜 Node / Shell / Python / PHP scripting 🏗️ System Design 🪠 CI/CD Pipelines 🤖 Infrastructure Automation 🌩️ AWS / GCP / Azure Management 🏙️ IaaS Building / Maintenance 🫙Containerization Magic 👀 Monitoring I possess a strong commitment and determination to provide the exact outcome needed to get the job done.
    Featured Skill Systems Engineers
    Bash Programming
    Application Performance Monitoring Software
    Python Script
    Deployment Automation
    System Administration
    DevOps
    Linux System Administration
    Jenkins
    Git
    Kubernetes
    Python
    Amazon Web Services
    Docker
    Ansible
  • $120 hourly
    Main expertise: - Linux administration. - Bash scripting. - Web server administration (Apache, Nginx). - Database programming and administration (MySQL, MariaDB, Sqlite, MS SQL, MongoDB, PostgreSql). - Active directory administration (OpenLDAP). - Blockchain administration. - Source version control (Git/GitHub/GitLab/Bitbucket/Bazaar/Launchpad). - Building backend applications using PHP, NodeJS. - CMS installation and configuration - Wordpress, Joomla, Magento, OpenCart, etc. - Shopping cart payment gateway integration. - Website speed optimisation. - SSL certificate installation.
    Featured Skill Systems Engineers
    PHP
    SQL
    MySQL
    Database Optimization
    Plesk
    Domain Migration
    Linux System Administration
    cPanel
    System Administration
    Linux
  • $49 hourly
    cPanel, Plesk, AWS, GCP, CCNP, CCNA, RHCE, MCSE, MCSA, MCTS, MCP, CCNSP, JNCIA, PCI DSS, SG BOX certified. Committee Member - IT and Communication Infrastructure and Cyber Security - The Southern Gujarat Chamber of Commerce and Industry I am a DevOps, Network, System and Security Expert, and Email Deliverability Specialist having 15 years of professional experience, where my responsibilities range from managing people, processes, projects, and operations. I am working in DevOps, SecOps, InfraOps, and NetOps. I have developed product development and security management processes of the DevOps life cycle. Along with it, if a customer project needs any development in PHP, ReactJS, NodeJS, or Python, I have my team of experts who can do the job at a reasonable price point. I will be working as a single point of contact for my clients in terms of ownership of the project and responsible for the delivery as per client needs. I have solid work experience being an interface between Dev., QA, PSG, O&M, and Support Team, working with different product integration like E3ME, PeerApp, Vuze, BNG, EliteAAA, EliteSMP, EliteEMS, EliteAC, 24online SMS & HIA, Mautic, Postal, MailWizz, cPanel, Virtualmin, Plesk, Centreon, Nagios, Jenkins, Github, Gitlab, JIRA, MSP, which caters well-established enterprises, start-ups, telecom and hospitality segments. My core competencies are understanding customer requirements and designing solutions for clients on AWS, GCP, Digital Ocean, or Azure based on the standard architecture of protocols and services. My primary interest is learning new things and transferring knowledge to build strong technical and leadership teams. Specialties: Email Deliverability, Network Security(Cisco, Juniper, D-Link, 3Com, HP, Fortigate, Checkpoint, Pfsense, Mikrotik), System Security(Microsoft and Linux) Engineering, Virtualization, Technical Analysis, IDS/IPS (Redware / Arbor), Technical Troubleshooting & Security Hardening, R&D
    Featured Skill Systems Engineers
    Kubernetes
    Network Administration
    System Administration
    Information Security
    Technical Support
    System Monitoring
    System Security
    Email Deliverability
    Cisco Certified Network Associate
    Linux
    Red Hat Certified Engineer
    DevOps
    Amazon Web Services
    Firewall
  • $45 hourly
    Hi.. I am a Microsoft, VMware and Azure certified system administrator. Successfully providing IT support to MSPs from last 15 years, having extensive experience of network design, setup, upgradation and maintenance of Microsoft Windows and Azure/O365 cloud based Infrastructure. My technical experience in detail is as following: ✅ Microsoft Office 365 Enterprise architecture designing, Data management, Collaboration and Communication setup ✅ Exchange online, SharePoint online, OneDrive, Teams, Security center, Data Retention ✅ Microsoft Azure Cloud IaaS, Intune, Autopilot, Windows Virtual Desktop ✅ Microsoft Windows Server 2000 - 2022 (AD, DNS, DHCP, VPN, IIS, WSUS, Remote Desktop Services, ADFS) ✅ Microsoft Hyper-V virtualization Administration ✅ Microsoft Exchange Server (2007, 2010, 2013, 2016,2019) ✅ Microsoft SharePoint server (2010/2013/2016/2019) and SharePoint online ✅ Microsoft Dynamics CRM (2011 - 2016), Dynamics 365 setup/admin ✅ VMware Certified Professional : Designing, Implementation, Configuration, Management ✅ Data backup and Recovery solutions (Veeam, Backup Exec, Microsoft DPM, Barracuda) ✅ Remote Monitoring and Management tools: Datto, N-able, Kaseya and Continnuum Professional Experience: ► IBM ► GE ► Tesco UK ► ABN AMRO Bank ► Birlasoft Key Contributions: In the last decade, I work on various virtualization and Microsoft cloud based solutions. Worked on Microsoft Office 365, Microsoft Azure, Microsoft Windows server, Microsoft Hyper-V and VMware technologies like VMware vSphere, vCenter, ESXi 4.1/ 5.x /6.x., vSphere and Hyper-V Replication, conversion of Physical-to-Virtual and Virtual-to-Virtual from VMware to Hyper-V and vice versa, Migrate virtual machines from on-premises to cloud and vice versa. Professional certifications: ● MCSA (Windows Server) ● MCSE (Windows Server Infrastructure) ● MCSE Private Cloud ● VMware Certified Professional - VCP6-DCV ● Azure Administrator Associate - AZ-104 System Administrator / Technical Team Lead / Delivery Manager
    Featured Skill Systems Engineers
    Microsoft SharePoint Administration
    Microsoft Azure
    Microsoft Active Directory
    Microsoft Exchange Online
    Microsoft Exchange Server
    Windows Server
    System Administration
    Microsoft Azure Administration
    Office 365
    Troubleshooting
    Remote Connection Support
    Customer Support
    Ticketing System
    Autopilot
    Remote IT Management
  • $50 hourly
    💎 200+ Moodle LMS Projects Completed 💎 $200,000+ Earnings from Moodle LMS Projects 💎 2000+ E-Learning Courses Built 💎 100+ Custom Moodle Plugins Developed 💎 7500+ Paid Hours of Moodle LMS Work 💎 100+ Exceptional Client Reviews 💎 Leading PakTaleem since 2010, a company dedicated to Moodle based e-learning solutions ———————————————————————————————————————— ◾ Client: Yamaths ◾ Project: LMS Payment "Mahtab has been incredibly helpful in assisting me with implementing my complex payment solution on Moodle. His expertise has been invaluable, and he has consistently provided excellent support and advice. I am thoroughly satisfied with his work and appreciate his unwavering availability and insightful guidance." ———————————————————————————————————————— I specialize in delivering customized eLearning solutions that exceed client expectations. With over 14 years of expertise in the Moodle Learning Management System (LMS), I have helped organizations of all sizes, from startups to enterprise giants, develop, manage, and optimize their LMS platforms for maximum impact. At PakTaleem, we transform learning experiences by blending innovation with expertise. Our goal is to simplify e-learning while making it engaging and effective. From designing tailored Moodle platforms to developing e-learning courses and providing end-to-end LMS support, we empower businesses to achieve their training goals with ease. Our dedicated team works to create powerful eLearning solutions that enhance learning and help businesses succeed. Services I Offer: 🟩 Project Management Managing Moodle projects requires a combination of technical skills and strategic insight. I ensure Moodle LMS projects are delivered on time, within budget, and meet industry standards. 🟩 Consultancy Whether you’re starting from scratch or looking to enhance your existing Moodle LMS, I provide expert consultancy to help you plan, design, and implement a fully functional Moodle system that aligns with your business goals. 🟩 Instructional Design I design learner-friendly and engaging e-learning solutions that drive results. Whether you're looking for a full e-learning course, micro-learning module, or interactive learning experience, my services ensure your training is effective, memorable, and impactful. Let's create learning experiences that deliver results! 🟩 Experienced Moodle Administrators Hire experienced Moodle administrators on a weekly retainer, starting at just $150/week. Here's what we can do for you: ◾ Installation & Setup ◾ Upgradation ◾ User Management ◾ Roles & Permissions ◾ Course Development ◾ Course Categories ◾ Grade-book Setup ◾ H5P Integration ◾ Plugin Installation ◾ Theme Customization ◾ Server Maintenance ◾ Performance Optimization ◾ Automated Reports ◾ Logs & Live Logs ◾ Debugging ◾ Third-Party Integration ◾ Multi-Device Support ◾ GDPR Compliance ◾ IOMAD Development ◾ BigBlueButton Setup ———————————————————————————————————————— ◾ Client: Cloud Ignite S◾ Debugging◾ Third-Party Integration olutions Inc. ◾ Project: LMS platform Setup "I had the pleasure of working with Mahtab on a short-term project to setup a LMS platform and I can't recommend him highly enough. His competence in handling our project was outstanding. What really stood out to me was his meticulous attention to detail; he ensured every aspect of the work was up to the standard. Moreover, his honest feedback throughout the process was invaluable, it guided us to make informed decisions that enhanced the final outcome." ———————————————————————————————————————— 🌐 Why Hire Me? With over 14 years of experience, a strong track record, and positive client feedback, my team and I are ready to make your Moodle LMS project a success. Let's create an LMS that exceeds your expectations and delivers measurable results.
    Featured Skill Systems Engineers
    Web Development
    Instructional Design
    System Administration
    Git
    cPanel
    Learning Management System
    Elearning
    HTML5
    HTML
    CSS
    CSS 3
    Moodle
    PHP
    MySQL
  • $60 hourly
    Technical and customer service professional, a team leader with over 10 years of extensive experience along with a great ability to implement solutions and handle unresolved problems. I bring this wealth of experience to my Upwork clients to effectively and efficiently deliver high-quality work result. Awarded as one of the finest RingCentral technical representative. Expert handling all types of VOIP set up and issues, such as auto receptionist, hunt groups, call forwarding, custom rules, setting up voicemail and greeting, port-in requests, implementation, and phone trainings. I have a great passion for working as a Technical Support and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. I have a strong communicative and convincing skill to deal with any kind of costumers. Furthermore, I am expert on- *Materializing best customer experience by giving best resolution. *Professionalism over the phone *Good understanding of technical terminologies *Confident speaking with Native American *Worked with high profile clients - exposed in client-facing, meetings, and engagements *Create a clear and concise presentation based on the client's needs *Organized, efficient, quick thinker, and able to adapt to change *Able to work on flexible hours and weekends I believe in work smart and honesty. I am always interested in making long-term professional relationship with my clients to ensure every project become successful.
    Featured Skill Systems Engineers
    RingCentral Glip
    Network Equipment
    System Administration
    Customer Service
    Customer Support
    Technical Support
    VoIP Software
    VoIP
    BPO Call Center
    VoIP Administration
    Network Administration
    Hardware Troubleshooting
    Online Chat Support
    Business with 100-999 Employees
    Call Center Management
  • $40 hourly
    I have 35+ years experience in network projects including design, implementation, system administration and in software development. For the first 5 years of my career I worked on software development: coding and especially testing. For the last 30 years I'm working on implementation and maintenance of University of Nis WAN. Last 26 years I'm deeply involved in AMRES (Academic Network of Serbia) project. Don't fix it if it ain't broken, don't break it if you can't fix it! SKILLS SUMMARY - Any system administration tasks - Operating Systems: any *nix (Linux, FreeBSD, SGI IRIX, SCO, Solaris, OSX), Windows 3.1/9x/Me/XP/Vista/W7/W8/W10/W11, WinServer NT/2K/2003/2008/2012/2016 - LAN & WAN: Ethernet, Fast Ethernet, Gigabit Ethernet, FDDI and Wireless LANs. T1/T3, SDH/SONET, Frame Relay, WDM, ISDN, ADSL, SHDSL, Cable Modems, Cellular, X.25. - Network Protocols: TCP/IP, IPv6, UDP, OSI, CDP, IP Multicast, IPSec, VoIP, Routing, VLANs, Bridging, Trunking, VPN, SNA, DLS - Network Services & servers: SMTP/POP3/IMAP, FTP/SFTP, Telnet/SSH, HTTP/HTTPS, DNS, DHCP, NNTP, NTP, LDAP, SNMP, NETBIOS, Apache, Nginx, MySQL, Plesk, cPanel, Zimbra, VMware, CentOS, Ubuntu, Debian - Network Equipment: various types of modems, firewalls, switches and routers. - Dedicated, VPS and cloud environment servers (Amazon AWS, Google Cloud, MS Azure, Digital Ocean, Linode). - Programming Languages: Unix Shell scripting, BASH, C, Pascal, MS Visual Basic, PHP, HTML, (a bit of Python).
    Featured Skill Systems Engineers
    CentOS
    Ubuntu
    System Administration
    Apache Administration
    SSL
    Let's Encrypt
    Linux System Administration
    Firewall
    Red Hat Administration
    Internet Security
    Cloudflare
    Zimbra Administration
    Unix System Administration
    Network Security
    Network Administration
  • $75 hourly
    𝗩𝗲𝘁𝗲𝗿𝗮𝗻 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱, 𝗮𝗻𝗱 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝟭𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗲𝗰𝘁𝗼𝗿, 𝗕𝗮𝗻𝗸𝗶𝗻𝗴, 𝗘𝗻𝗲𝗿𝗴𝘆, 𝗡𝗚𝗢𝘀, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗧𝗲𝗹𝗲𝗰𝗼𝗺, 𝗠𝗦𝗣𝘀, 𝗮𝗻𝗱 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻. ☑️ Upwork 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱, 𝟭𝟬𝟬% Job Success Rate, 𝟱𝟱𝟬𝟬+ Hours, 𝟭𝟮𝟬+ Projects Completed ☑️ 𝟱+ 𝗠𝗶𝗹𝗹𝗶𝗼𝗻 $ technical contracts and projects designed, implemented and QA’ed ☑️ Full-time freelancer, 𝗠𝗖𝗣, 𝗠𝗖𝗜𝗧𝗣, 𝗠𝗖𝗧𝗦, 𝗠𝗖𝗦𝗔, 𝗠𝗖𝗦𝗘, and 𝗔𝘇𝘂𝗿𝗲 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 ☑️ Saving deployment time and man-hours and focusing on quality of delivery 🎯 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀, 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝘀𝗸𝗶𝗹𝗹𝘀, 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗰𝗼𝗺𝗺𝗼𝗻𝗹𝘆 𝗵𝗲𝗹𝗽 𝗺𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 🎯 ☑️ Windows Server (2003-2025), Hyper-V, Active Directory, DFS, FSMO, DNS, DHCP, GPO, RDS, WSUS ☑️ Failover Clustering, File Server, IIS, PowerShell, System Assessment and Hardening ☑️ Azure AD, Azure ADDS, Microsoft Entra, MFA, Group and User management ☑️ Exchange (2003-2019), Microsoft 365, Teams, SharePoint, and OneDrive ☑️ Email Migration (Cutover, Staged, and Hybrid) with tools like BitTitan, CodeTwo, and Skykick ☑️ SCCM, Intune, Endpoint Manager, AutoPilot, App deployment, Android, iOS, and MacOS ☑️ Windows 10/11, Microsoft Defender ATP, SOC2, HIPAA, PCI-DSS, CIS, STIG, NIST, and ISO 27000 ☑️ Azure Virtual Desktop, FSLogix, Azure Storage, and Azure Networking ☑️ Atera, ConnectWise, Datto, NinjaOne, Pulseway, CyberCNS, SentinelOne, ITGlue 🎯 𝗪𝗵𝗮𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗮𝘆 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲 🎯 🗣️"MD is phenomenal. He certainly knows his craft inside and out. Very knowledgeable, approachable, and takes ownership. Our compliance was approaching a deadline, and we were not close to getting it done. MD was able to rescue us and worked diligently. He also was a great teacher and did not mind at all explaining things and how it worked. We were over subscribing to office 365 services which he was able to save us those monthly costs. We will be working with MD on other projects without a doubt." | 𝗔. 𝗔𝗺𝗶𝗻 | 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿 𝗼𝗳 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 | 𝗚𝘂𝗿𝘂𝗦𝗾𝘂𝗮𝗱 | 𝗨𝗦𝗔 🗣️"MD is a great engineer to work with. He has configured our servers and helped to explain what has needed each step of the way. On top of that, we got systematic documentation of the process in case we need to adjust anything. Easy to communicate with and even accommodated our time zone difference to help us during UK working hours. We'd be definitely working to work with MD in the future." | 𝐂𝐡𝐫𝐢𝐬 𝐇𝐚𝐧𝐝𝐳𝐥𝐢𝐤 | 𝐂𝐓𝐎 | 𝐊𝐥𝐚𝐱𝐨𝐧 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 | 𝐔𝐊 🗣️"I highly recommend MD for his exceptional work on our BYOD implementation project. He demonstrated excellent communication, technical expertise, and a proactive approach to ensure seamless integration with our existing infrastructure. His dedication to customer satisfaction and commitment to delivering a high-quality solution greatly improved our organization's efficiency and security. I look forward to future collaborations and recommend him to anyone seeking a reliable IT professional." | 𝐅𝐫𝐚𝐧𝐤𝐥𝐢𝐧 𝐀𝐝𝐚𝐦𝐚 | 𝐂𝐄𝐎 | 𝐂𝐥𝐨𝐮𝐝𝐢𝐥𝐚𝐱 | 𝗨𝗦𝗔 🗣️"MD is a fantastic engineer who is clearly an expert in a number of Infrastructure and Networking Technologies. Very detail-orientated with good communication skills. MD was involved in a number of projects for iT360 and saw these through with a high level of expertise and communication internally and client-facing." | 𝐂𝐚𝐥𝐥𝐮𝐦 𝐆𝐚𝐥𝐥𝐨𝐰𝐚𝐲 | 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐢𝐓𝟑𝟔𝟎 | 𝐍𝐞𝐰 𝐙𝐞𝐚𝐥𝐚𝐧𝐝 🎯 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗧𝗿𝘂𝘀𝘁 𝗠𝗲 🎯 ☑️ 𝗖𝗹𝗶𝗲𝗻𝘁-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: I focus on delivering real value and building long-term relationships. ☑️ 𝗣𝗿𝗼𝘃𝗲𝗻 𝗥𝗲𝘀𝘂𝗹𝘁𝘀: I consistently exceed expectations, ensuring 100% client satisfaction. ☑️ 𝗖𝗹𝗲𝗮𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: I keep clients informed at every project stage. ☑️ 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝗼𝗹𝘃𝗲𝗿: I tackle challenges head-on and provide strategic solutions. ☑️ 𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗮𝗻𝗱 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝗶𝘀𝗺: I work with integrity, respect, and a commitment to excellence. 💡 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝘀𝗲𝗰𝘂𝗿𝗲, 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲, 𝗮𝗻𝗱 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲? 𝗟𝗲𝘁’𝘀 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲! 🚀💼
    Featured Skill Systems Engineers
    Microsoft Exchange Server
    Autopilot
    Microsoft SCCM
    Managed Services
    IT Support
    Helpdesk
    Microsoft Active Directory
    Microsoft Hyper-V Server
    Microsoft Intune
    Virtual Desktop Infrastructure
    Office 365
    Microsoft Endpoint Manager
    Microsoft Azure
    Windows Server
    System Administration
  • $25 hourly
    I am seeking opportunities where I can help you with your technical support and IT tasks. I am here to provide solutions remotely (using various remote desktop sharing tools).
    Featured Skill Systems Engineers
    Customer Service
    Help Desk Software
    ASP.NET Core
    CSS 3
    HTML5
    Bootstrap
    Microsoft Office
    Microsoft SharePoint
    Linux System Administration
    GitHub
    Windows Administration
    End User Technical Support
    Microsoft SQL Server
    Microsoft Azure
  • $56 hourly
    I am a System Administrator and Cloud Engineer with over 10 years of professional experience in cloud computing, system administration, and IT security. I bring a strong academic foundation and hands-on expertise to deliver innovative and secure IT solutions. My technical skills span cloud platforms like AWS, Microsoft Azure, Google Cloud, and Digital Ocean, as well as system administration for Linux and Windows servers. I am proficient in the following areas, • Cloud Service Amazon Web Service | Azure | Google Cloud | IBM Cloud | Digital Ocean | Vultr | Linode | UpCloud | Hetzner | Scaleway • Amazon Web Services (AWS) EC2 | ECS | RDS | S3 | Route 53 | IAM | Cloud Watch | SES | SNS | ELB | Certificate Manager | VPC | Glacier | Autoscaling | CodeCommit | CodePipeline | Guard Duty | Elastic Beanstalk | CloudFront | IPAM | CloudTrial | Cloud Watch | Global Accelerator • System Administration Windows Server | Linux Server | KVM | Proxmox | VMware ESXI | Hyper-V | Server Migration | Server Monitoring | Server Management | Server Optimization | 3CX | Twilio Elastic SIP • CMS WordPress | WordPress Migration | WordPress Speed Optimization | WordPress HA | Ghost | Medium | Laravel Installation | Laravel Site Migration • Database MongoDB | PostgresSQL | MySQL | MariaDB | DB Optimization • Windows Server Active Directory | Group Policy | IIS | Exchange | DNS Server | RRAS | Windows Firewall • Linux Nginx | Apache | MySQL | PHP | UFW | Iptables | Git | Let’s Encrypt | OpenVPN | SoftEther | MariaDB | Dovecot | Fail2Ban | Grafana | LEMP | LAMP | WireGuard | Redis | Docker • Cloud Tools CyberPanel | Lite Speed | RunCloud | CloudWays | GridPane | Ploi | Plesk | cPanel l Virtualmin | Webmin • Networking Cisco Routing and Switching | Mikrotik | OpenWRT | Generic Router | VPN • Mail Server Setup and Management Postfix | SendMail | Amazon SES | MailWizz | Mandrill | SendGrid | Server Blacklisting and Bounce Management | Sendy | SPF | DKIM | DMARC | MailGun | Sendinblue • Workspace Amazon Workspace | Google Workspace | Office365 | AzureAD | AWS AD | Zoho Workspace | Zoho Mail | Proton Mail | NextCloud | OwnCloud I hold multiple certifications, including: • AWS Certified Solutions Architect – Professional • AWS Certified Security – Specialty • AWS Certified Solutions Architect – Associate • Microsoft Certified: Azure Administrator Associate • Certified Ethical Hacker (CEH) • AWS Authorized Instructor As a Top Rated Plus Freelancer on Upwork, I have successfully delivered projects involving cloud migrations, infrastructure optimization, DevOps automation, and IT security enhancements for global clients. My passion for learning extends to IoT development and cybersecurity research, with published work on global bandwidth optimization and web-based systems. Let’s collaborate to solve your IT challenges with scalable and secure solutions!
    Featured Skill Systems Engineers
    Computer Engineering
    Email Campaign Setup
    OpenWrt
    Page Speed Optimization
    Technical Support
    Google Workspace Administration
    Email Deliverability
    IT Service Management
    WordPress
    Amazon EC2
    VMware ESX Server
    Linux System Administration
    Amazon Web Services
    System Administration
    Office 365
  • $135 hourly
    ⭐⭐⭐⭐⭐ "Alicia is one of the most capable and organized consultants I have ever worked with. She's a great communicator, very pleasant, extremely organized and accountable for her work, deadlines and results. ⭐⭐⭐⭐⭐ "Alicia went above and beyond in communication - she proactively told us exactly what she would be doing and when, walked us through the entire process step-by-step, and was super friendly and easy to work with." ⭐⭐⭐⭐⭐ "10 out of 5 stars!! Holy cow Alicia is an all star! She made everything so clear, so easy, and got the job incredibly quick! I spent more time trying to choose who to hire than she took to finish the job! So - stop shopping around and just hire her." ⭐⭐⭐⭐⭐ "Alicia helped us quickly overcome a G-Suites hurdle we had pushed back on for months. We should have hired her long ago!! Thanks, Alicia" ⭐⭐⭐⭐⭐ "Alicia is a Google Workspace Superstar. We look forward to working with her again in the future. Her efforts made a really positive impact on our business as a whole." ⭐️⭐️⭐️⭐️⭐️ "Her honesty was refreshing and she kept true to her word. We will definitely contact Alicia in the future!" Hello there 👋! I am a certified Google IT Support Professional and Google Professional Workspace Administrator (formerly Google Professional Collaboration Engineer for Workspace). Clients seek us out for: 👉 Google Workspace Consultation 👉 Google Workspace Projects 👉 Google Workspace Administrator (weekly retainer fee + hourly rate) 👉 Google Workspace Security Audits 👉 Google Workspace Live Training I work solely with clients who are respectful of others, kind, and professional. Before hiring, a 15-minute chat is required. Professional Liability Coverage is provided by Hiscox Business Insurance
    Featured Skill Systems Engineers
    Team Training
    Google Calendar
    Google
    Google Workspace
    Technical Support
    Business Consulting
    Security Management
    Troubleshooting
    Information Technology Strategy
    Google Workspace Administration
    Remote IT Management
    IT Service Management
    System Administration
    Tech & IT
  • $10 hourly
    I’m a System administrator and Web Developer, if u need help to fix something in your system or web app, i can help! I have experience in: Linux(All main distributions) Django(and Python programming) Windows or Windows Server Bash Scripting Github or Git AWS and Cpanel Webscraping AI installation
    Featured Skill Systems Engineers
    API
    Selenium
    Selenium WebDriver
    MySQL
    WordPress
    Bash Programming
    Information Technology
    Web Development
    Django
    Linux System Administration
    Ubuntu
    Python
    Amazon Web Services
    System Administration
    Linux
  • $25 hourly
    I’m a bilingual IT Support Specialist, Duda Web Designer, and Automation Developer fluent in both English and French. With an IBM certification in IT Support and a passion for leveraging cutting-edge tools, I deliver honest, reliable, and high-quality services to meet your business needs. What I Offer: Technical Support: - Expertise in providing top-notch technical support via email, ticketing systems (FrontApp, ServiceNow, Zendesk, FreshDesk), and live chat in both French and English, at T1 and T2 levels. - In-depth knowledge of web hosting, Amazon Web Services, troubleshooting, and advanced skills in desktop and mobile operating systems (Ubuntu, Windows, iOS, Android). Web Development: - Proficient in Duda and WordPress web development, ensuring functional and visually appealing websites. - Skilled in AI-powered development using tools like Cursor and Windsurf to build custom web applications tailored to your unique requirements. Automation Solutions: - Expertise in workflow automation using tools like Make (formerly Integromat), Zapier, and n8n to streamline processes, reduce manual effort, and improve efficiency. - I can design and implement automation solutions for tasks such as data integration, task management, and customer support workflows. Why Work With Me? - Reliability: I am committed to delivering excellent results, completing tasks efficiently, and meeting deadlines. - Innovation: I stay ahead of the curve by incorporating the latest tools and technologies, including AI and automation, to provide modern solutions. - Customer-Centric Approach: My goal is to understand and exceed your expectations, ensuring satisfaction with every interaction. Let’s work together to bring your project to life and take your business to the next level with automation, AI, and expert technical support!
    Featured Skill Systems Engineers
    Automation Anywhere
    AI Development
    Amazon Web Services
    Duda
    Web Hosting
    Virtual Assistance
    Customer Service
    Cloud Computing
    Administrative Support
    Online Chat Support
    French
    Technical Support
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