Projects delivered. Always.
Hi, I'm Sarah.
I'm a Project & Operations Manager with 8+ years of experience helping businesses stay organized, projects stay on track, and teams work more effectively together.
Throughout my career, I've worked across events, healthcare, manufacturing, and consular operations, supporting clients, stakeholders, leadership teams, vendors, and cross-functional teams in fast-moving environments where communication, coordination, and follow-through matter.
One thing you'll quickly learn about me is that I pay attention to details.
Not just the obvious ones, but the small things that often create bigger problems later: missed follow-ups, unclear communication, incomplete information, shifting priorities, or tasks that quietly fall through the cracks.
When challenges arise, I don't immediately escalate them or pass them along to someone else. I like to investigate first, understand what's happening, identify the root cause, and think through possible solutions. By the time I bring something forward, I've usually considered the options and can provide recommendations, not just questions.
Over the years, I've supported project delivery, operations management, client relationships, executive support, reporting, process improvement, documentation management, and stakeholder coordination. Whether it's a single project or ongoing operational support, my goal is always the same: help create clarity, reduce friction, and keep things moving forward.
If you're looking for someone who is organized, proactive, dependable, and genuinely invested in helping your business run smoothly, I'd love to learn more about your team and how I can help.
Data Entry
B2C Marketing
Administrative Support
Search Engine Optimization
Task Coordination
Social Media Marketing
Database Management
Hassan M.
Dubai, United Arab Emirates
$20/hr
5.0
29 jobs
Is your project slipping, unclear, or becoming difficult to control?
I help SaaS, technology and growing businesses turn complex projects into structured, predictable delivery—without adding unnecessary meetings or bureaucracy.
I’m a PMP-certified Project and Delivery Manager with 11 years of experience managing enterprise IT programs valued at AED 100M+, alongside fast-moving SaaS, startup and digital projects.
Send me an invitation and I’ll reply with a short, personalized Loom video explaining how I would structure your project, address the immediate risks and move delivery forward.
I can help you with:
• Technical project and delivery management
• SaaS, AI and digital product implementation
• Project recovery and delivery planning
• Scope, risk, dependency and stakeholder management
• Cross-functional coordination across developers, designers, vendors and leadership
• ClickUp, Jira, Asana, Monday and Notion setup
• Dashboards, reporting and delivery governance
• Workflow and process improvement
What you can expect from me:
• Clear ownership, priorities and milestones
• Early identification of risks and blockers
• Practical communication with both technical and business stakeholders
• Consistent follow-up and accountability
• Reporting that supports decisions—not reporting for its own sake
Selected results:
• Managed enterprise technology programs exceeding AED 100M
• Reduced client escalations by 25%
• Maintained 100% SLA compliance
• Improved turnaround times by 30%
• Delivered projects for 10+ remote clients across multiple time zones
Tools: ClickUp, Jira, Asana, Monday, Notion, Microsoft Project, Trello, Slack, Teams and Google Workspace.
Tell me what you’re building, what is currently stuck and what successful delivery should look like. I’ll help you create a practical path forward.
Stakeholder Management
Project Management
IT Project Management
Program Management
Project Delivery
Agile Project Management
Scrum
Governance, Risk Management & Compliance
Dev & IT Project Management
Jira
Microsoft Project
Vendor Management
Status Reports
Digital Project Management
Cybersecurity Management
General Project Consulting
ClickUp
Zoho CRM
Asana
Notion
Muhammad Shoaib K.
Dubai, United Arab Emirates
$60/hr
5.0
18 jobs
INTRODUCTION:
Holds a Master’s Degree in Environmental Science (M.Sc.), I’m a certified
Accredited Consultant of Green Building Design and Construction LEED (BD+C),
Accredited Specialist of Urban Greenhouse Inventory
IRCA Approved ISO 14001:2015 Lead Auditor (Environmental Management System)
Full Member of the Institute of Environmental Sciences, MIEnvSc. (UK)
with over 10 years of developing, implementing, and monitoring Environmental Management Systems, their compliance objectives, and ensuring its continuous sustainable improvement. A strong background, particularly in Environmental and Climate sciences, has enabled my skills in developing, maintaining, and executing sustainable strategies, compliance of management systems, monitoring and reporting environmental impacts, developing climate risk models, and understanding compliance legislation, auditing, and training.
Strengths: Stakeholder management, holistic strategy development, technical understanding, fast learner, team management, excellent communication skills, and team spirit
Expertise:
•Environmental Compliance Implementation
•Waste Management System,
•Indoor Air Quality Investigation
•Greenhouse Gases Inventory Report
•ISO 14001 Implementation,
•ISO 17025 Implementation
• Climate Risk Modelling Analysis- TCFD
• Environmental Objectives, Policies, Carbon Footprints, Ozone Depleting Substances
• Sustainable Material and Resources, Waste Management, Water Efficiency
• Green Building Operations
• Greenhouse Gases Analysis Report
ACCREDITATIONS:
LEED AP (BD+C)
Urban GHG Inventory Specialist
ISO 14001- Environmental Management System Lead Auditor
ACHIEVEMENTS:
GHP TESTING AND CALIBRATION LAB-UAE
Achieved 95% score against 17025:2017 requirements as a Team Leader in Air Quality Assessment
Conducted by Dubai Municipality (EIAC)-2021
AL KARAM TOWEL INDUSTRIES -PAKISTAN:
AL KARAM TOWEL INDUSTRIES -PAKISTAN:
Successful Implementation of ISO 14001- Environmental Management System -2015
Environmental Compliance Implementation: 2014 to 2015
Achieved ZERO NON-COMPLIANCE in Environmental Compliance for major buyers like IKEA, WALMART, LEVIS, ADIDAS, and MATALAN
Environmental Sustainability Assessment: 2014-15
Lead the Annual Sustainable Survey Analysis and Carbon Disclosure Project, which based on our organization’s key Environmental Sustainability Performance Indicators.
RESULT: Our organization Al Karam Towel Industries received 3rd position out of 14 competitors by achieving an 81% score
in the Sustainable Assessment Survey conducted by WAL-MART. The survey comprised of Organization’s Environmental Sustainability Performance based on Higg Index Scale FY 2014-15
Conceptual Developer Editor –THE ECOBEAT: 2014-16
THE ECOBEAT is the first of its kind Bi-annual Sustainability Newsletter, providing a mixture of news, related articles, topical features and projects that focus on the “happenings" in the world--most importantly the role of our organization (AKTI) in the fields of Environment, Health and Sustainability contribute to our global consciousness.
Waste Management: 2014
Developed & implemented a comprehensive waste management system, to improve the reduced waste generation of the organization, the system comprised of the followings,
Daily waste tracking.
Segregation of Hazardous and Non-Hazardous Waste.
Correlate waste with production efficiency.
RESULT: This development has served our organization with improved efficiency of production process and reduction in Cutting waste up to 15% by analyzing and implementing the control points of waste generation
MUSTAQIM DYEING AND PRINTING INDUSTRIES-PAK
Awarded Best Sustainability Performance by IKEA-2013
I was part of the team that look after Environmental Compliance and Sustainability as an Environmental Officer. Due to our efforts and Management directives, IKEA has recognized our company in four categories, which are,
Sustainable Energy
Climate Resilience
Environmental and Social Practice
Environmental and Social Innovation
and awarded Mustaqim Dyeing and Printing Industries as the Best Sustainability Performance for year 2013
Data Analysis
Training Materials
LEED Standard
ISO 14001
Waste Management & Remediation
Climate Science
Sustainability
Environmental Science
Environment & Green Technology
Environmental Engineering
Environmental Law
Risk Assessment
Environmental, Social & Corporate Governance
Calculation
Data Analytics
Shahbaz B.
Dubai, United Arab Emirates
$14/hr
5.0
2 jobs
Are you looking for a Project Manager to drive complex IT infrastructure upgrades across global markets?
I am a Project Delivery Specialist with over 9 years of experience at a major telecom conglomerate operating in 38 countries. I specialize in managing Global IT Infrastructure Modernization projects, helping businesses upgrade their international systems and offshore infrastructure within the UAE.
How I deliver value to your project:
Global Scale & Reach: Extensive experience managing projects for an organization spanning 38 countries, handling the complexities of international delivery and cross-border coordination.
Infrastructure Modernization: Proven track record of partnering with businesses to upgrade global IT infrastructure and transition legacy systems into high-performance environments.
Mega-Project Coordination: Skilled in the end-to-end delivery of medium-to-mega projects within the IT and Telecom sectors.
Tier-1 Vendor Management: Hands-on experience coordinating with top-tier vendors, including Cisco, Huawei Technologies, Nokia Network, Ericsson, and Aruba.
Engineering Foundation: My Bachelor’s degree in Engineering ensures I have the technical depth to monitor deliverables and manage risks effectively.
UAE Offshore Experience: Strong understanding of the specific operational and logistical requirements for offshore projects within the UAE.
Core Competencies:
End-to-End Project Management: Full lifecycle coordination from planning to delivery.
Stakeholder Management: Communicating status and managing expectations across diverse, global teams.
Advanced Reporting: High-level documentation using MS PowerPoint, Word, and Excel.
I am committed to 100% customer satisfaction and high-quality delivery. My availability is flexible to align with global project timelines.
Let’s discuss your infrastructure goals. Click the "Invite" button to get started.
Project Management
Customer Support
Project Plans
Project Delivery
Project Scheduling
Project Management Office
Project Budget
Project Proposal
Project Timelines
Project Objectives
Project Management Professional
Technical Project Management
IT Project Management
Technical Support
Virtual Assistance
Aleena J.
Dubai, United Arab Emirates
$35/hr
5.0
1 jobs
I am a business consultant with a background in people, operations, and organizational work across consulting firms and SMEs.
My consulting experience includes working at Abacus Consulting with Mercer methodology, compensation benchmarking, job evaluation, employee engagement studies, and HR due diligence. My in-house experience comes from a growing SME where I built people and operations processes from scratch, working directly with leadership.
I can engage across business functions, not just the people side.
What I work on:
- Business research, analysis, and reporting
- Operational planning and process improvement
- Compensation benchmarking and salary structure design
- Job evaluation using Mercer IPE
- Employee engagement surveys - design, analysis, recommendations
- Recruitment support - job descriptions, screening, coordination
- HR policies, documentation, and process setup
- HR due diligence and audits
- Org design and workforce planning
I work best with founders, small teams, and consulting firms who need someone who can think through a problem independently and deliver clean work without constant direction.
Business Operations
Business Analysis
Business Planning & Strategy
Human Resource Management
Employee Engagement
Compensation & Benefits
Job Evaluation
Human Resources Consulting
Organizational Development
Management Consulting
Business Process Automation
Operational Planning
Survey Design
Report Writing
Nabeel M.
Dubai, United Arab Emirates
$28/hr
5.0
3 jobs
100% SUCCESS RATE ON UPWORK | 6+ YEARS EXPERIENCE | IT BUSINESS ANALYST | CERTIFIED SCRUM PRODUCT OWNER (CSPO) | SCRUM MASTER | 12000+ WORKING HOURS
Throughout my career as an IT Business Analyst, Product Owner, Project Manager, and Scrum Master, I have been deeply involved in various industrial projects, gaining valuable experience over the past six years. This journey has been a continuous learning experience, enabling me to regularly enhance my knowledge and stay aligned with the ever-evolving technologies and tools.
What sets me apart is my proven ability to adapt quickly, comprehend complex business requirements, conduct in-depth system analysis, and collaborate effectively with cross-functional teams to drive project success. I excel in developing comprehensive project plans, managing project scope, budget, and timelines, and mitigating risks to ensure seamless project execution.
📝My Skills as a Business Analyst
• Business Processes and Outcomes
• Project Feasibility Analysis
• SWOT Analysis
• Feasibility Report Market Research
• Competitor Analysis
• Requirements Gathering
• Requirements Analysis
• Requirements Elicitation
• Preparing and writing Business Requirements Document (BRD)
• Product Requirements Document (PRD)
• Functional Requirements Document (FRD)
• Software Requirements Specifications Document (SRS)
• Writing Use Cases
• Technical Reports
• User Guides
• Business Case Studies
• Stakeholder Management
• Business Process Modeling
• Data Analysis
• Use Case Development
• User Story Writing
• Prototyping
• Documentation
• Problem-Solving
• Domain Knowledge
• Change Management
• Risk Analysis
• Collaboration
💰My Skills as a Product Owner:
• Agile User Stories and Storyboarding (Scrum Development)
• UX and Design Briefs
• User Stories
• Digital Adoption Plan
• Strategic Innovation
• Requirements Elicitation
• Requirement Analysis
• Manual Quality Assurance
• Agile Methodologies
📓My Skills as a Project Manager:
• Digital Project Management
• Software Project Management
• Agile Project Plan
• Project Development Plan
• Work Breakdown Structure
• Gantt Chart
• Project Budget Estimation and Calculation
• Project Role and Responsibilities
• Workflow Optimization
• Risk Analysis
• Collaboration
⚖My Skills as a Scrum Master:
• Sprint Planning
• Sprint Daily Standup
• Sprint Retrospective
• Planning & Prioritization of Sprint Items
• Agile Methodologies
• Cross-Functional Team Leadership
• Agile Project Management
💻System Diagrams and Models I have Designed:
• Use Case Diagram (UCD)
• Entity Relationship Diagram (ERD)
• Wireframes and Prototypes
• Object Diagram
• Database Model Diagram
• UML Class Diagram
• Sequence Diagrams
• Dataflow Diagram (DFD)
• Architecture Diagram
• User Flow Diagram
• Flow Charts
• System State Diagram
• MVPs
🛠Tools I Have Used:
• Jira
• ClickUp
• Trello
• Notion
• Zoho
• Slack
• Microsoft Word
• Figma
• Confluence
• Balsamiq
• Axure RP
• Draw.io
• Lucid Chart
• Miro
• OneNote
• Microsoft Visio
Looking forward to collaborating with you.
Thank You.
𝐊𝐄𝐘𝐖𝐎𝐑𝐃
Project Management Services, Systems and Project Management, Project Management Consulting Firms, Project Planning in Software Project Management, Project Management Planners, Software Project Management Plan, Project Management Firm, Project Management as a Service, ClickUp Project Manager and Maintainer, Project Manager for Web App, Project and Task Management, Configuring Jira Application, Technical Documentation, API SDK Documentation, System and Workflow Expert, Product Specialist, Jira Set Up Configuration, Technical Project Manager, Agile Project Management, User Stories, Prototyping
Microsoft Power BI
Microsoft Excel
Tableau
Storytelling
Wireframing
Business Analysis
Wireframe & Prototyping Software
UI/UX Prototyping
User Stories
Agile Project Management
Requirement Analysis
Software Documentation
Technical Documentation
Market Research
Data Modeling
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