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When DONE CORRECTLY a product manager can add value to the product by performing the following tasks - Strengthen collaboration between internal teams - Have a universal translator for technical information - Clearly defines expectations - Aligns market needs - Reduces risk of product failure However, who would decide if there is a better way of doing tasks , managing and communicating them to the team and all the stakeholders. This is where I come in and help the team out with all of their problems in trying to sort things out for a product and ensure that they are ahead of their competitor and achieve their business goals and align them accordingly Why bring in a product manager? - Developing and explicitly communicating the Product Goal - Creating and clearly communicating Product Backlog items - Ordering Product Backlog items - Ensuring that the Product Backlog is transparent, visible and understood. What should you expect? Step 1: Analyze and study your current processes and organizational structure. Step 2: Recommend the best Project Management tool as per your needs and implement it or improvise your current tool. Step 3: Create dashboards and generate reports for easy project and process management. Step 4: Define project development goals and create a vision for the product Step 5: Manage your product backlog according to the client needs Step 6 :Anticipate client needs and work towards that to ensure client needs are meet Step 7 : Analyze product progress at each iteration and ensure that it is running smoothly and it is a constant cycle that we flow ✅ 10+ Yrs Exp ✅ Business Analysis ✅Project planning and Costing ✅ Remote team management ✅ Excellent reporting ✅ Flexible availability 👨‍💻Why me? I believe in planning and being organized. That's a recipe for success 📞Clear Communication Very comfortable talking via Text, Voice, and Video ✍Number of Projects? Delivered 50+ projects in my career My extensive experience and skills in project success, cost reduction and implementation make me the ideal candidate to help you reach your goals. I have a proven track record of successfully managing projects, with a focus on cost reduction. I have extensive experience with monday.com and Clickup /Notion Templates developed strategies to optimize its use and ensure projects are completed on time and within budget. I understand how to best leverage its features to ensure the success of your projects, and have the necessary skills to ensure its successful implementation. My Key Expertise and tools Monday.com Automation Monday.com Process Management Project Management Project Manager Notion Clickup/Monday/Notion Templates Clickup Automation Asana

WHAT I OFFER 🔹 OPERATIONS MANAGEMENT & BUSINESS SYSTEMS ~ Process Optimization: Streamline workflows, reduce operational bottlenecks, and implement systems that improve efficiency and scalability. ~ Project Leadership: Lead projects from planning through delivery, ensuring timelines, resources, and communication flow smoothly. ~ Data & Performance Analysis: Transform data into actionable insights to inform better business decisions. ~ Team & Contractor Coordination: Manage remote teams, delegate tasks, and maintain accountability structures. 🔹 PROJECT MANAGEMENT ~ End-to-end project oversight using tools like Monday.com, ClickUp, Trello, Asana ~ Timeline creation, milestone tracking, resource allocation ~ SOP development, documentation, and ongoing system refinement ~ High attention to detail and proactive communication throughout every project 🔹 COPYWRITING & CONTENT SUPPORT ~ Website, landing page, and marketing copy ~ Email campaigns and automations ~ Blog posts, social content, and brand messaging ~ SEO-informed writing that drives organic traffic ~ Strong ability to write in a polished, on-brand voice 🔹 CUSTOMER SUPPORT / CLIENT SUCCESS ~ Multichannel support: email, chat, CRM platforms ~ Issue resolution with warmth and professionalism ~ System setup for help desks, ticketing, and customer flows ~ A strong focus on customer satisfaction and retention 🔹 VIRTUAL ASSISTANCE & ADMIN SUPPORT ~ Calendar + inbox management ~ Documentation, research, SOP creation ~ CRM management and backend setup ~ Highly tech-savvy with: MS Office • Google Workspace • Slack • Monday.com • ClickUp • Trello • Asana • Kajabi • ClickFunnels • Deadline Funnels • Stripe • PayPal • + more __________________________________________________________________ SPECIALIZED SERVICE 🔹 US NOMINEE DIRECTOR / AUTHORIZED SIGNATORY SERVICES For international companies requiring a U.S.-based representative for compliance or onboarding, I offer: ~ Nominee Director / Officer Services ~ Serve as Director, Manager, or Officer on corporate documents ~ Non-operational and non-liability roles as defined by contract ~ Support access to U.S. payment processors and compliance systems ~ US Signatory for Payment Processors ~ Experience with: Stripe, Square, PayPal, Merchant Acquirers ~ Completing KYC / KYB identity verification ~ Co-signing documents with your corporate directors ~ Providing required residency and ID documentation ~ Helping onboard payment processors during U.S. expansion ~ Corporate Representative for US Market Entry ~ Supplemental identity verification ~ Non-binding compliance signatures ~ Long-term passive representation as agreed Relevant Experience: ✔ US Signatory for Cartpanda during its U.S. expansion ✔ Nominee Director for a U.S.-based sweepstakes company to secure top-tier payment processors _______________________________________________________________________ If you're looking for a professional who can support your business operationally and serve as a trusted U.S. representative when needed, I’d love to connect. Whether you need help running the day-to-day, leading projects, optimizing systems, or meeting U.S. compliance requirements — I’m here to help you move your business forward.

I am an AI Operations and Technical Project Manager with 7+ years of experience helping global organizations optimize operations, manage complex projects, and implement AI-driven workflows. My experience spans AI implementation, SaaS, software development, short-term rentals, real estate, EdTech, eCommerce, technology, and entertainment. I specialize in turning complex business requirements into scalable systems by creating efficient workflows, SOPs, documentation, automations, and training materials. I have extensive experience in project planning, resource allocation, risk management, stakeholder communication, budgeting, quality assurance, and cross-functional team leadership. ### Here's how I can help: **CRM Setup & Automation** * HubSpot * GoHighLevel * Salesforce * Pipedrive **Project Management & Workflow Automation** * Monday * Jira * ClickUp * Asana * Trello **🏡 Short-Term Rental Operations** * Airbnb * Booking .com * VRBO * PriceLabs * RateGenie * Tokeet * eviivo * Hostex * Pacho * BigChange **Customer Support & Helpdesk** * Intercom * Zendesk * Freshdesk * ServiceNow * Live Chat & Email Support **🛒 eCommerce Customer Support** * Shopify * Gorgias * Freshdesk * Order Management * Returns & Customer Success **🎓 EdTech Operations & Student Success** * Moodle * Canvas LMS * Blackboard * Google Classroom * Skool * Zoom * Microsoft Teams * Google Meet * Kahoot * Padlet * Miro * LMS Administration * Student Support * KPI Tracking (Completion Rates, NPS, CSAT & Dropout Analysis) **🎙 Podcast Outreach & Guest Booking** * Podcast Research * Guest Outreach * Pitch Writing * Interview Coordination * Placement Management **Social Media Support** * Canva * CapCut * Facebook Community Management * Content Scheduling ### AI & Technical Experience Beyond operations, I have hands-on experience building AI solutions. I have developed a real-time license plate recognition model, a helmet-compliance object detection system, and fine-tuned an LLM chatbot using domain-specific datasets. This practical experience enables me to bridge technical teams and business stakeholders while supporting AI implementation, model evaluation, training data workflows, and process optimization. ### Education & Certifications * BS in Information Technology * Postgraduate Diploma in Artificial Intelligence with Data Science * IELTS Certified * HubSpot Certified (Super Admin, Email Marketing, Data Integrations, Revenue Operations & Inbound) * Certified Cybersecurity Professional * Certified AI Instructional Designer * Certified Canva Designer If you're looking for a reliable Technical Project Manager, AI Operations Specialist, Operations Manager, Customer Success Manager, or Virtual Assistant who can improve processes, implement automation, and keep projects running smoothly, I'd be happy to help.

Are you spending more time fixing broken workflows or doing endless manual tasks than actually running your business? 🤩 Let's fix that! 💫 I specialize in setting up, optimizing, and automating workflows that boost productivity, streamline collaboration, and save you hours of manual work. I build self-running automation systems using Monday, Airtable, Make, and Zapier that turn chaos into streamlined workflows, so you stop losing revenue to broken processes and start scaling without hiring more hands. 🚀 Within 72 hours, I’ll design and deploy a custom automation framework that captures leads, assigns tasks, sends follow-ups, and syncs your entire tech stack automatically. Your business runs 24/7 while you focus on growth. 🔹 Here’s What I Deliver: ✅ Lead-to-Client on Autopilot: Capture, nurture, convert, and onboard clients automatically from form submission to signed contract and payment confirmation. Result: 50% faster sales cycles, zero dropped leads. ✅ 80% Reduction in Manual Admin: Auto-invoicing, task routing, data entry, form processing, and real-time notifications across your entire workflow. Result: Save 20-30 hours weekly, eliminate errors. ✅ Centralized Business Dashboard: Real-time project tracking, pipeline visibility, and performance metrics in Monday, Airtable, or Notion. Result: Single source of truth, decision-making in minutes instead of hours. ✅ Seamless Tool Integration: Connect HubSpot, Slack, Google Workspace, Shopify, Asana, Follow Up Boss & I sync them all so data flows seamlessly without errors. Result: Zero manual data entry, 100% data accuracy. ✅ Custom CRM Built for Your Workflow: No templates. Built specifically for your sales process, client journey, and team structure. Result: 40-60% faster onboarding, team adoption within 48 hours. 👏 Platforms I Master: ☑️ Monday – Custom workflows, dashboards, and automation ☑️ Airtable – Advanced database design, automation, and integrations ☑️ Zapier – Multi-step Zaps, data flow, API connections ☑️ Make – Complex scenarios, conditional logic, workflow automation ☑️ HubSpot, Notion, Follow Up Boss – Full CRM & integration expertise 💡 Some Real Projects I’ve Built: 🟠 Monday: System for a Dental Clinic: I set up automated patient scheduling, reminder texts, and follow-up emails. They stopped losing appointments to no-shows (down 40%) and could finally see their patient pipeline in real time. 🔴 Notion to Airtable Lead Migration: I moved 2,000+ leads out of messy Notion pages into a clean Airtable CRM with automated lead assignments and email follow-ups. Their sales team cut response time in half and started closing more deals. 🟣 Zapier Automation for E-Commerce Client: I connected Shopify, Slack, and Google Sheets so every new order triggered instant team alerts, daily sales summaries, and automatic inventory updates. Turned 3 hours of daily reporting into 5 minutes. 🟢 Airtable School Management System: I built a hub for student enrollment, tuition tracking, attendance, and parent communication. Admins went from drowning in spreadsheets to smooth, automated workflows 60% less manual work. Industries I Specialize In: 🔹 Tech & SaaS – Product launches, team coordination, investor meetings 🔹 Real Estate – Property visits, client meetings, deal pipeline tracking 🔹 Consultants & Coaches – Client scheduling, program delivery, payment tracking 🔹 Healthcare – Multi-location scheduling, compliance tracking, staff coordination 🔹 E-commerce – Vendor coordination, inventory tracking, team management 🔹 Marketing Agencies – Client communications, project tracking, team management 🔹 Startups – Investor relations, fundraising coordination, operations management 🔗 Why Work with Me? ✅ Proven expertise: I don’t just connect tools; I build systems that transform operations ✅ Attention to detail: I design clean, intuitive, and scalable solutions ✅ Responsive & reliable: I treat your business as my own and deliver on time ✅ Custom solutions : Not templates but frameworks built for YOUR exact workflow Are you ready to automate, streamline, and scale your operations? Let’s chat! 📩⚡ Click “Invite to Job” or send me a message describing your biggest automation challenge & I’ll show you exactly how I’ll fix it. Warm regards, Courage #MondayExpert #MondayAutomation #CRMAutomation #WorkflowAutomation #AirtableExpert #ZapierAutomation #MakeScenarios #ProcessAutomation #LeadAutomation #AutomationExpert #MondayDashboard #MondaySetup #CRMSetup #BusinessAutomation #NoCodeAutomation #Integrations #DataSync #LeadManagement #MondayIntegration #AirtableAutomation #ZapierExpert #AutomationRecipe #MondayWorkflow #CRMExpert #SalesAutomation #ClientOnboarding #DashboardDesign #SystemsAutomation #ProcessImprovement #OperationsAutomation #AsanaExpert #NotionWorkspace #VirtualAssistant #AsanaOptimization #Asanatemplates #Asanaworkflow #Asanasetup #Notionsetup

No-Code Developer specializing in Airtable, Softr, Make, Zapier, and HubSpot CRM automation. I help small businesses and growing teams replace manual work, messy spreadsheets, and disconnected tools with clean, automated systems that actually run your operations. If your team is copy-pasting data between apps, chasing leads in spreadsheets, or onboarding clients manually, that is exactly the kind of problem I solve. What I build for you: - Airtable CRM setup, database design, linked records, interfaces, and dashboards - Softr client portals, member directories, and no-code web apps connected to Airtable - Make and Zapier workflow automation to eliminate repetitive tasks and connect your tools - HubSpot CRM setup, pipeline automation, lead tracking, and sales workflow optimization - Jotform and Typeform custom forms with automated data routing and CRM integration - Business process automation using webhooks, API integrations, and third-party tool connections - AI-powered automation for lead management, email workflows, and internal reporting Every system I build is documented, easy to hand off to your team, and designed to grow with your business. No overcomplicated setups. No black-box automations you cannot manage yourself. Send me a message, describe your workflow challenge, and let us build a system that saves you real hours every week.

Are you looking for an online form with the best features according to your requirements? Well! You're at the right place. I can make online forms using any platform of your choice with the following features: ✔ Attractive and appealing design. ✔ In any language ✔ Best and unique user Interface ✔ Any kind of layout with custom CSS code ✔ Mobile responsive layout ✔ All kinds of complex calculations ✔ Conditional Logic's for desired workflow ✔ Multiple email sending scenarios ✔ Customized PDF attachment response ✔ Form embedding or iframe code for your website ✔ Custom Thank You Page I'm providing the online form services for the following platforms: ⚫ Jotform ⚫ Google Doc ⚫ Gravity Form ⚫ Typeform ⚫ Wufoo ⚫ Congito forms ⚫ SurveyMonkey ⚫ Formstack I can also integrate forms with different platforms such as: ✔ Paypal ✔ Zapier ✔ Integromat ✔ MailChimp ✔ Hubspot ✔ Dropbox ✔ One Drive ✔ Box.com ✔ Google Sheets ✔ Google Calender ✔ Stripe ✔ and many more Why hire me? ✔ Reply within 1 hour ✔ Continuous feedback ✔ On-time delivery ✔ Unlimited revisions ✔ 100% satisfaction ✔ 100% free future support. ✉ If your requirement is not what's mentioned above, you can message me we can discuss. 📞 If you want to have a Zoom call/meeting for detailed discussion here on Upwork, I'm available for it as well. Looking forward to your response.