Hire the Best Trello Specialists
in South Africa

I am an experienced Property Manager and Operations Specialist with over 5 years of experience in short-term rental management, customer service, and hospitality operations. My background includes managing a portfolio of 203 luxury apartments across 3 states in the United States, overseeing daily operations, guest communications, housekeeping coordination, maintenance management, inventory control, and quality assurance. I have also led customer service and operations teams, ensuring both guests and on-the-ground staff receive the support they need. I am passionate about creating exceptional guest experiences while helping property owners maintain organized, efficient, and well-managed operations. I take pride in being proactive, detail-oriented, and dependable, ensuring that issues are resolved quickly and operations run smoothly. Areas of expertise: • Guest communication and support • Reservation and calendar management • Check-in and check-out coordination • Housekeeping and maintenance coordination • Team leadership and staff scheduling • Issue resolution and guest relations • Inventory and supply management • Standard operating procedures and process improvement • Quality control and operational oversight Having progressed from Customer Service Agent to Customer Service Manager and ultimately Operations Manager, I have developed a strong understanding of hospitality operations and the importance of delivering excellent service while maintaining efficient processes. I am committed to professionalism, clear communication, and creating positive experiences for both guests and property owners.

I create exceptional experiences powered by efficient systems. With 16+ years of experience across events, operations, programmes, and business support, I help organisations deliver seamless virtual and hybrid events while building scalable processes that improve efficiency and collaboration. I have successfully delivered 150+ virtual and hybrid events and webinars for audiences ranging from 20 to 2,000+ participants across EMEA, APAC, North America, and Africa. My expertise includes: ✔ Conference Production ✔ Webinar Management ✔ Virtual & Hybrid Events ✔ Speaker Coordination ✔ Run-of-Show Development ✔ Registration Management ✔ Zoom, Microsoft Teams, Webex & Google Meet ✔ Audience Engagement ✔ SOP Development ✔ Process Improvement ✔ Knowledge Management ✔ Programme Coordination ✔ Software Implementation ✔ Stakeholder Management ✔ Remote Team Coordination ✔ Professional Organisation Selected clients include Center for Creative Leadership, Global Schools Forum, AVVA Experiences, ViRTUS, Big Thinking Spaces, African Law Education & Advocacy, and Mettacool. I quickly learn new technologies, create structure from complexity, and build systems that help teams work smarter. If you need a proactive partner who can manage both the event experience and the operational systems behind it, I'd love to discuss your project.

Dynamic and results-driven professional with a strong background in managing client relationships, driving business development, and providing executive support in remote, high-paced environments. Experienced in client onboarding, strategic relationship management, and ensuring client success from initial engagement through to retention. Skilled at aligning internal teams to meet client goals, overseeing service delivery, and maintaining communication throughout the client lifecycle to ensure alignment with expectations. Skilled at leveraging a deep understanding of business needs to develop and execute strategies that drive growth, improve customer satisfaction, and expand account opportunities. Experienced in translating complex processes and data into clear, actionable insights, building trust, and ensuring long-term client satisfaction. Exceptionally organized, highly adaptable, and adept at managing multiple priorities and clients simultaneously, ensuring seamless operations and executive-level support. • Account Management • Business Development • Relationship Building • Customer Satisfaction • Customer Retention • Executive Support

I help business owners, Founders, Entrepreneurs, and teams stay organized, meet deadlines, and free up time by handling the tasks that slow them down. My focus is not just completing tasks but making your daily operations smoother and more efficient. I work proactively, communicate clearly, and take ownership of responsibilities so you don’t have to constantly check in. What I help you with: Admin and virtual assistance to reduce your workload Accurate data entry and CRM updates File, document, and spreadsheet organization Calendar, email, and follow-up management Task and project coordination to keep things on track Skills & Tools: Skills: Virtual Assistance, Admin Support, Data Entry, Web Research, CRM Management, Task Coordination Tools: Google Workspace, Microsoft Excel & Word, Trello, Asana, Zoom If you’re looking for a reliable Virtual Assistant who understands your pain points and helps you stay focused on growth, I’m ready to support you.

Are you looking for a reliable Virtual Assistant who can keep your business organized, deliver exceptional customer experiences, and help you convert leads into loyal clients? You're in the right place. I help busy entrepreneurs, startups, agencies, coaches, real estate professionals, and growing businesses streamline daily operations, manage customer relationships, and increase productivity. My goal is simple: to save you time, improve your workflow, and allow you to focus on growing your business while I handle the details. With experience in virtual assistance, customer support, appointment setting, and CRM management, I provide dependable administrative and operational support that keeps businesses running efficiently. I communicate professionally, solve problems proactively, and ensure every customer interaction leaves a positive impression. My services include: Calendar and inbox management Appointment scheduling and follow-ups Customer support via email, chat, and phone CRM setup, management, and data cleanup Lead generation and lead qualification Data entry and web research Travel planning and itinerary management File organization and documentation Meeting coordination and minute-taking SOP creation and workflow documentation Project coordination and task management Tools I work with include: CRM & Sales: HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Monday CRM Project Management: ClickUp, Asana, Trello, Monday, Notion Communication: Slack, Microsoft Teams, Zoom, Google Meet, OpenPhone, RingCentral Customer Support: Zendesk, Freshdesk, Help Scout, Intercom, Gorgias Scheduling: Calendly, Google Calendar, Microsoft Outlook Productivity: Google Workspace, Microsoft Office 365, Airtable, Dropbox, Google Drive Automation: Zapier, Make I pride myself on being detail-oriented, organized, responsive, and committed to delivering high-quality work. Whether it's responding to customers, managing appointments, maintaining accurate CRM records, or keeping projects on track, I bring professionalism, efficiency, and a solutions-focused mindset to every task. Why clients enjoy working with me: * Excellent written and verbal communication * Strong organizational and multitasking skills * Fast learner with minimal supervision * Confidential and trustworthy * Reliable, proactive, and deadline-driven * Focused on delivering measurable results and outstanding client satisfaction If you need a dependable Virtual Assistant who can strengthen your customer support, manage your CRM, schedule appointments, and keep your operations running smoothly, I'd love to be part of your team. Let's discuss your business goals and build efficient systems that save you time, improve customer satisfaction, and help your business grow. Click the "Invite to Job" button, and let's get started.

Are you looking for someone who can bring structure to your projects, support your customers, and keep your operations running smoothly? I am a Project Coordinator and Customer Operations professional with 10+ years of experience supporting international teams across SaaS, technology, healthcare, legal, telecommunications, and service-based industries. I specialize in helping growing businesses with: ✓ Project coordination and administrative support ✓ Customer onboarding and implementation support ✓ Client communication and relationship management ✓ CRM management and data accuracy ✓ Process documentation and SOP creation ✓ Operations coordination and reporting ✓ Customer success and technical support My recent experience includes supporting SaaS customer implementations at Cognisys, where I managed end-to-end customer onboarding, coordinated activities between Sales, Technical, and Compliance teams, maintained customer documentation, and supported Project Managers with project setup and tracking. I also have experience supporting remote SaaS operations through technical support, using platforms such as WHMCS and Jira to manage customer requests, troubleshoot issues, document solutions, and maintain service standards. Previously, I worked in international operations with International SOS, coordinating complex cases, managing logistics, maintaining detailed records, supporting process improvements, and collaborating with multiple stakeholders in high-pressure environments. My expertise includes: PROJECT & OPERATIONS SUPPORT • Project coordination • Task tracking and follow-ups • Meeting coordination • Documentation management • Process improvement • Reporting and administrative support CUSTOMER SUCCESS & ONBOARDING • Customer onboarding • Client communication • Implementation support • CRM updates • Customer issue resolution TOOLS I USE: Project Management: • Asana • Jira • Monday • Trello • Wrike • ClickUp • Assembly CRM & Business Systems: • HubSpot • WHMCS • Clio • Juro Communication & Productivity: • Microsoft 365 • Google Workspace • Slack • Zoom • Canva • WordPress I am highly organized, detail-oriented, and comfortable working independently in remote environments. I enjoy helping businesses create better processes, improve customer experiences, and ensure projects move forward successfully. If you need reliable support with project coordination, customer onboarding, operations, or SaaS administration, I would love to discuss how I can help your business.