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🏆 Upwork's Expert-Vetted: Top 1% in Web, Mobile and Software Development 🥇 ✅ Rapid development 🚀 Customized & Tailored Business Solutions 🔥 Specialist in Bubble.io & Xano development 💎 Leveraging 6 years of experience in Bubble.io and 3 years of experience in Xano, I build two categories of solutions for established businesses: 1️⃣ Business Applications - The systems that run your operations 2️⃣ Data & AI Infrastructure - The connective layer that makes everything talk to each other My focus: B2B, logistics, internal business apps, and operational tools for companies with budget and appetite to build properly. Not MVPs on a shoestring - real infrastructure for real businesses. 🌟 Key Offerings: 🔹 Cutting-Edge Business Intelligence Dashboards for data-driven decision-making 🔹 Third-Party API Integrations: Stripe, Twilio, SMS, WhatsApp, Telegram, Sendgrid, Mailgun, Airtable, OAuth 2.0, and more 🔹 Shipping & Logistics APIs: UPS, FedEx, USPS, DHL carrier integrations for rates, tracking, and label generation 🔹 Vehicle GPS Tracking, What3Words, and location-based services 🔹 Unified communication, file storage, and processes for employees and clients 🔹 Automation of repetitive tasks, boosting efficiency and productivity 🔹 Implementation of robust Cybersecurity & Data Privacy Practices 📊 Marketing & Analytics Infrastructure: 🔹 Google Tag Manager (GTM) — server-side and client-side implementation 🔹 Google Analytics 4 (GA4) & Google Ads conversion tracking 🔹 Meta Pixel & Conversions API setup 🔹 Klaviyo metrics engineering — sending the right event data to power smart automation and segmentation 🤖 AI Integration: 🔹 OpenAI Responses API, Gemini, Claude, Grok API integrations 🔹 MCP (Model Context Protocol) servers built on Xano 🔹 Summarization, analysis, and automation workflows powered by AI 🚀 Custom Solutions for Established Enterprises: 🔸 Billing and Invoicing Software 🔸 Excel, Email, and PDF Document Automation 🔸 Advanced Data Management and Record Keeping 🔸 Precise Key Performance Indicators (KPIs) for measurable success 🔸 Comprehensive Audit Records and Continuous Auto-Reconciliations 🔸 Enterprise Resource Planning (ERP) Portals 🔸 Customer Relationship Management (CRM) Portals 🔸 Human Resource Management (HRM) Portals 🔸 Supplier Relationship Management (SRM) Portals 🔸 Transforming raw data into actionable insights and valuable intelligence 💡 Technical Expertise: ✅ Mobile Responsiveness for seamless user experience ✅ Progressive Web Apps (PWA) ✅ Advanced Data Engineering via Bubble.io & Xano ✅ Rapid Prototyping and Proof-of-Concept Development ✅ Well-versed in GDPR-compliant development for secure, legal UK/EU data handling 💼 Portfolio and References: Upon request, I am happy to provide in-depth technical details and examples, showcasing the exceptional quality and value that I deliver. 🏆 Why Choose Me? 🏆 🔥 Proven Experience: 6 Years of Successful Bubble.io Projects, Delivering Tailored Solutions to Transform Businesses 💡 Full-Stack Capability: From app development to analytics infrastructure to AI integration — I build the complete technical foundation 🌟 Quality & Scalability: Committed to Creating High-Quality, Maintainable Applications 🚀 Technical Depth: Not just building apps, but wiring them into your entire business stack — GTM, analytics, marketing automation, AI 🤝 Exceptional Communication: Clear, responsive, and collaborative throughout every project 🌐 Powered by Bubble.io & Xano.

I help businesses deliver smooth, reliable customer support by improving their systems, training, and internal documentation—so users get answers faster and teams work smarter. With hands-on experience in customer support and a background in systems training, operations, and content quality, I specialize in bridging the gap between users and complex platforms. As a Freelance Systems Trainer with Veeva Solutions, I designed and delivered clear, user-friendly training for cloud-based systems. I’ve supported onboarding, created step-by-step support materials, and helped users confidently navigate technical workflows—reducing confusion and improving adoption. Before moving into support and training, I worked in strategic operations within the port and logistics sector, where I managed schedules, coordinated stakeholders, and supported technology-driven process improvements. This experience sharpened my ability to work in high-pressure, detail-driven environments where accuracy and communication matter. I also bring strong content and documentation skills, having worked as a proofreader and editor for clients in public relations, legal, and healthcare fields. I’m comfortable handling technical information, maintaining consistency, and producing clean, professional content that users can actually understand. What I can help you with: Customer support (email, chat, ticket-based) User onboarding & platform training Help center articles & internal documentation Process improvement & workflow optimization Quality assurance for support content Proofreading and content cleanup (technical or non-technical) If you need a reliable support professional who understands systems, users, and clear communication—I’d love to work with you.

With a strong focus on efficiency, accuracy, and organization, I specialize in virtual assistance, data analysis, and administrative support. My goal is to help businesses streamline operations, optimize workflows, and boost productivity through precise data management and structured solutions. 💼 Core Skills & Services: Data Entry & Management – Fast, accurate processing, organization, and recordkeeping Typing & Transcription – High-speed, precise typing for documents and audio transcriptions Administrative Support – Email handling, scheduling, calendar management, and correspondence Project Coordination – Task delegation, deadline tracking, and workflow optimization Inventory & Supply Management – Stock control, order processing, and dispatch Customer & Front Desk Support – Professional communication and inquiry resolution Compliance & Documentation – Report preparation, invoicing, and record maintenance Mail & Courier Coordination – Timely distribution and correspondence tracking Office Supply & Event Planning – Logistics management and resource monitoring I’ve worked with tools and platforms such as Zendesk, monday.com, Meta Business Suite, LinkedIn, Google Workspace, and Canva, giving me the flexibility to adapt to your preferred systems and deliver top-tier results. I’m dedicated to delivering high-quality work, meeting deadlines, and supporting business growth with reliable, professional service. Let’s work together to simplify your business operations and elevate your success. Feel free to reach out, I’m ready to help!

🌟 Dynamic Professional with 25+ Years of Experience & Expertise in AI 🌟 Welcome to my Upwork profile! With over 25 years of experience as a Project Manager and Engineering Consultant, I’ve expanded my expertise into the field of Artificial Intelligence, focusing on Generative AI (GPT models) and prompt engineering. My background spans Logistics, Facilities Management, Operations, and Project Management across South Africa and the Middle East, including Iraq and Saudi Arabia. 💼 Expertise That Drives Results 💼 I bring a solid foundation in Industrial Engineering, with specializations in Chemical and Mechanical Engineering, coupled with hands-on experience at top-tier companies like Johnson Matthey, Sasol, Henkel, Worley, and Tupperware. I leverage my technical skills to integrate AI technologies that optimize processes, enhance decision-making, and drive innovation across diverse projects. 🔍 Why Choose Me? 🔍 Versatile Skill Set: I manage projects from inception to completion, utilizing tools like SAP, MRP, ERP, and AI-driven solutions. My recent experience with Generative AI enables me to offer cutting-edge solutions in data analysis, predictive modeling, and automation. AI Expertise: With two years of hands-on AI experience, I’ve developed models for predictive maintenance, supply chain optimization, and process automation. My expertise with AI tools and prompt engineering allows me to seamlessly integrate AI into complex engineering and operational workflows. Global Perspective: My international experience gives me a unique understanding of cultural and operational nuances, ideal for clients seeking a global approach. Commitment to Quality: I am dedicated to delivering high-quality work, whether it’s in project management, logistics engineering, or AI-driven solutions. Effective Communication: I prioritize clear, concise communication, ensuring smooth collaboration and project success. 🌐 Ready to Collaborate 🌐 Whether you need a skilled AI specialist, an experienced Project Manager, or a strategic partner to optimize your operations, I am here to bring your vision to life. Let’s connect and explore how we can achieve outstanding results together on your next project!

Looking for a monday.com Expert to help with board structure, automation or integration? Then look no further then this Monday.com CERTIFIED Partner! Monday.com is one of the most powerful apps that allows you to create a custom solution to manage your company's workflows. The fact that it is so highly customizable is also a double-edged sword. It takes a true business professional to understand your company's complex workflows and a monday.com champion to devise and execute a well-thought-out solution on monday.com. Here are some of the ways I often help my clients: 1. Concepting, diagramming, and system design (I use Lucid Chart as a preferred diagram builder.) Revising and restructuring your monday.com boards to ensure that you utilize databases ( clients, vendors, employees, etc.). Eliminating the need for entering the same data across boards (e.g., client email) and achieving a high - low-level board structure. ( For e.g., an item in the client database should show you a total history of all connected deals, tasks etc. for that specific client) 2. Building out dashboards 3. Custom automations 4. Integrating third party apps into monday using integromat/make.com or Zapier; some common apps include: - Payment Gateways & Accounting: Quickbooks, Stripe, Xero - Document and Forms: Jotform, Google docs, Pandadoc - Calendar and meetings: Zoom, Calendly, Google Calendar - Files and Hosting: Google Drive, Dropbox, Onedrive, Box - Communication: Twilio, Gmail, Outlook, Whatsapp, Slack, Mailchimp Some of the common solutions I build are: 1. Sales & CRM 2. PM & Operations and Logistics 3. HR 4. Marketing 5. Legal 6. Finance Invite me to a job, or send me a direct message, and ill respond back promptly with my calendly link where you can schedule a free 30-minute consultation, so I can hear more about your workflow, Map out a proposed solution, Provide an estimate on budget and timeline. Looking forward to meeting you!