Hire the Best Hospitality Specialists
in South Africa

As an expert Appointment Setter & Cold Caller, I bring a proven track record of driving revenue growth with a closing rate of 57% and booking successful appointments with a show ratio of just over 60%. My experience spans High-Ticket SaaS sales, private equity, and FMCG, where I've successfully closed high-value deals, negotiated key acquisitions, and expanded market presence globally. Key Highlights: - Successfully grew the booked appointments metric by 34% of a private equity firm in only 6 months. - Closed deals totaling over $300,000 with an average sale value of $960, and retained clients contributing over $1,500,000 annually. - Secured major clients like MTN Zambia for a fintech company, significantly boosting sales. - Developed a deep understanding of diverse markets and cultural nuances through extensive international networking. What I Offer: - Ability to identify growth opportunities and craft strategies to meet business sales goals. - Strong interpersonal skills for building and maintaining valuable client relationships. - Proven sales expertise, consistently driving sales and exceeding targets. - Innovative solutions for complex business challenges. - Professionally engaged with using CRM tools such as GHL If you’re looking for someone who doesn’t just take calls but engineers revenue-generating machines, I’m your guy. I love tackling tough problems, building from scratch, and doing what it takes to grow fast, with strategy, empathy, and execution. I'm passionate about helping businesses achieve their potential and eager to bring my expertise to your next project. Let's connect and drive success together! More About Me I’m a responsible and dependable professional who values structure, accountability, and high standards in every project. I believe in consistent effort and long-term results rather than shortcuts, which reflects in the quality of my work. Clear communication is very important to me, and I make sure to keep clients and partners regularly updated to ensure smooth collaboration. I’m friendly, easy to work with, and I enjoy building long-term relationships on projects that create real value and strong revenue.

With a background in private aviation and luxury hospitality, I offer bespoke travel planning and virtual concierge services for discerning clients and businesses. I specialise in creating elegant, branded itineraries via Canva, organising complex travel arrangements and providing virtual assistant support to founders and executives. I also offer online sourcing, luxury mystery shopping (remote & in-person – Cape Town), and personalised assistance for family offices or HNW individuals. My service is discreet, polished and globally oriented. Services include: – Travel Itinerary Design (business & leisure) – Supplier & Booking Coordination – Personal Assistant Support – High-End Online Shopping & Gifting – Concierge Services – Mystery Shopping (luxury brands, hotels, restaurants – remote + local) I make travel feel seamless, elevated and effortlessly executed. “No one is useless in this world who lightens the burdens of another.” -Charles Dickens' Doctor Marigold-

Bonjour! I'm a Tourism Management graduate with a well-rounded background in hospitality, travel, and property management. From handling front-desk operations and reservations to managing guest relations and CRMs, I bring a high level of professionalism, attention to detail, and multilingual support to every project. 🌍 What I Offer: ✅ Customer Experience & Travel Support Skilled in hospitality and travel systems such as Booking.com, Airbnb, Bookinsync, Vrbo, Nightsbridge, Semper, Agoda, Safari Now, and travel platforms like Galileo, Tourplan, Summit Quick Trav, and Fares Ticketing. Experienced in itinerary planning, reservation handling, and responding to customer inquiries with warmth and efficiency. Excellent organizational skills, always meeting deadlines and prioritizing tasks effectively. ✅ Property Management & CRM Solid experience in property management, including guest communication, calendar management, pricing strategy, and coordination with housekeeping and maintenance teams. Proficient in property management CRMs, ensuring smooth booking flows, guest satisfaction, and up-to-date reporting. Capable of acting as a remote co-host, handling everything from booking inquiries to reviews and guest follow-ups. ✅ French Tutoring (All Levels) As a native French speaker, I offer engaging and personalized online lessons for all ages and levels. Whether you're preparing for exams, improving your conversation skills, or starting from scratch, I tailor each lesson to your goals. 🧭 Why Work With Me? 5+ years of experience in hospitality, travel, and property management Strong communication and interpersonal skills Multilingual: Native English, Intermediate in Spanish, Native French Detail-oriented, customer-focused, and tech-savvy Let’s work together to deliver outstanding service, support your guests or clients, and help you or your learners succeed!

I am an experienced Property Manager and Operations Specialist with over 5 years of experience in short-term rental management, customer service, and hospitality operations. My background includes managing a portfolio of 203 luxury apartments across 3 states in the United States, overseeing daily operations, guest communications, housekeeping coordination, maintenance management, inventory control, and quality assurance. I have also led customer service and operations teams, ensuring both guests and on-the-ground staff receive the support they need. I am passionate about creating exceptional guest experiences while helping property owners maintain organized, efficient, and well-managed operations. I take pride in being proactive, detail-oriented, and dependable, ensuring that issues are resolved quickly and operations run smoothly. Areas of expertise: • Guest communication and support • Reservation and calendar management • Check-in and check-out coordination • Housekeeping and maintenance coordination • Team leadership and staff scheduling • Issue resolution and guest relations • Inventory and supply management • Standard operating procedures and process improvement • Quality control and operational oversight Having progressed from Customer Service Agent to Customer Service Manager and ultimately Operations Manager, I have developed a strong understanding of hospitality operations and the importance of delivering excellent service while maintaining efficient processes. I am committed to professionalism, clear communication, and creating positive experiences for both guests and property owners.

What if your next video could look like a $50,000 commercial without the $50,000 production cost? One of my recent clients said: Williams completely transformed our idea into a high converting AI video. The visuals looked premium, the delivery was fast, and the final result exceeded expectations. We will definitely work together again. If you're struggling with: ✅ Low performing video ads ✅ Expensive video production costs ✅ Slow content creation workflows ✅ Poor engagement on social media ✅ Lack of fresh video creatives ✅ Difficulty scaling content production I can help by creating high quality AI powered videos designed to capture attention, increase engagement, and help your brand stand out. Services I Offer: ✅ AI Video Generation ✅ AI Generated Video ✅ AI Video Creator ✅ UGC Ads & UGC Content ✅ Video Editing ✅ Video Post Editing ✅ Social Media Video ✅ Short Video Ads ✅ Video Commercials ✅ Animation ✅ YouTube Shorts ✅ TikTok Videos ✅ Instagram Reels ✅ AI Content Creation ✅ AI Image Generation ✅ AI Image Editing ✅ AI Audio Generation ✅ AI Text to Speech ✅ AI Image Generator ✅ Avatar & 3D Avatar ✅ Advertising Creatives ✅ Video Production Tools & Platforms: ✅ Veo 3 ✅ Kling ✅ Higgsfield ✅ HeyGen ✅ Seedance 2.0 ✅ Nano Banana ✅ CapCut ✅ Adobe Premiere Pro ✅ Adobe After Effects ✅ Adobe Illustrator My expertise combines AI Video Generation, Video Editing, Video Production, AI Content Creation, UGC Ads, AI Image Generation, AI Image Editing, AI Audio Generation, Social Media Video creation, and AI-Generated Video workflows to help brands, agencies, creators, and businesses produce content faster while maintaining premium quality. Industries I Work With: ✅ E commerce ✅ SaaS ✅ Real Estate ✅ Finance ✅ Healthcare ✅ Beauty & Cosmetics ✅ Fashion ✅ Fitness ✅ Technology ✅ Education ✅ Travel ✅ Hospitality ✅ Personal Brands ✅ Coaches & Consultants ✅ Marketing Agencies ✅ Startups Keywords: AI Video Creator, UGC Ads, HeyGen, Higgsfield, Kling, Seedance 2.0, Veo 3, AI Commercials, AI Video Production, AI Content Creation, AI Marketing Videos. The most successful brands are already using AI video to scale content faster than ever. The real question is: what could your business achieve with the right AI video strategy? Send me a message and let's discuss what's possible for your project.

I completed my Bachelors Degree in Language and Culture at the University of Stellenbosch. I then completed my post graduate Honours Degree in Translation and Editing. I started working as a translator, editor, blogger and content creator for TravelGround.com, LekkeSlaap.co.za and LekkeVlieg.co.za (now known as TripCo). I also worked as a digital project manager for Curro Holdings. I have a passion for both social media marketing and content writing as well as traditional marketing. I have experience in running various forms of projects from start to finish, but my love for languages prevails and I have a passion and experience for translation.