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I am an experienced Property Manager and Operations Specialist with over 5 years of experience in short-term rental management, customer service, and hospitality operations. My background includes managing a portfolio of 203 luxury apartments across 3 states in the United States, overseeing daily operations, guest communications, housekeeping coordination, maintenance management, inventory control, and quality assurance. I have also led customer service and operations teams, ensuring both guests and on-the-ground staff receive the support they need. I am passionate about creating exceptional guest experiences while helping property owners maintain organized, efficient, and well-managed operations. I take pride in being proactive, detail-oriented, and dependable, ensuring that issues are resolved quickly and operations run smoothly. Areas of expertise: • Guest communication and support • Reservation and calendar management • Check-in and check-out coordination • Housekeeping and maintenance coordination • Team leadership and staff scheduling • Issue resolution and guest relations • Inventory and supply management • Standard operating procedures and process improvement • Quality control and operational oversight Having progressed from Customer Service Agent to Customer Service Manager and ultimately Operations Manager, I have developed a strong understanding of hospitality operations and the importance of delivering excellent service while maintaining efficient processes. I am committed to professionalism, clear communication, and creating positive experiences for both guests and property owners.

My goal is to work towards achieving the company's mission whilst continuously developing my skills and advancing my career.

I am a versatile professional with eight years of experience across marketing, media, customer service, and property management. My expertise lies in content creation and client engagement, where I leverage innovative approaches to build strong relationships and deliver impactful results. I have effectively contributed to various projects, enhancing brand presence and driving customer satisfaction. My hands-on experience as a volunteer content creator has honed my ability to communicate effectively and connect with diverse audiences. I thrive in dynamic environments and excel at adapting strategies to meet client needs. If you're seeking a resourceful collaborator who can bring fresh ideas and a commitment to excellence, let's discuss how I can contribute to your project.

Summary Hard working,self driven individual, always willing to learn which makes her a lifelong learner. Love socializing and very outgoing.

📚 𝗘-𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 & 𝗪𝗼𝗿𝗸𝗯𝗼𝗼𝗸 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 ✏️ | 📊 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 & 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗖𝗿𝗲𝗮𝘁𝗼𝗿 | 📱 𝗖𝗼𝘂𝗿𝘀𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 👋 Hi! I'm Michelle - a content creator specializing in ebooks, workbooks, course materials, and branded PDFs. If you're looking for someone to help quickly turn your ideas or rough drafts into clean, professional content — you're in the right place. ✅ Quick Turnaround ✅ Affordable Rates ✅ Simple, Stress-Free Process I can help you with: 🗄️ Formatting and organizing ebooks or coaching guides 📝 Turning notes into polished course content or PDFs 📚 Creating editable workbooks and templates 🧹 Tidying up existing documents and presentations 🌟 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 📘 Workbooks, Downloadables & Course Materials • Design professional, brand-aligned PDFs, worksheets, and student guides • Turn rough notes or outlines into polished, well-structured resources • Create printable and digital-friendly documents for online courses or in-person training • Format templates and handouts that support learning, engagement, and retention 📊 Presentations & Slide Decks • Design clean, compelling slides for online courses, training sessions, or webinars • Create reusable slide templates in PowerPoint, Google Slides, or Canva • Organize visual content for maximum clarity and impact 🎓 Online Course & E-Learning Content • Support course development from concept to delivery • Format and upload materials to Kajabi, Teachable, or WordPress • Structure lesson content, integrate downloads, and enhance the learner experience 📣 Marketing & Launch Support • Create marketing materials that match your course style — from social posts to lead magnets • Set up email automations and launch sequences • Build simple, effective landing pages and digital funnels 🛠️ Platform Experience • Canva | PowerPoint | Google Slides • Kajabi | WordPress | Squarespace • MailerLite | ConvertKit | Mailchimp | Get Response • Adobe Indesign | Microsoft Word, Publisher | Affinity ✨ 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞 I’m efficient, organized, and thrive in transforming rough content into sleek, purposeful assets. Whether you need a single workbook or end-to-end support for your course launch, I’m the calm, capable partner that helps your vision come to life. 🚀 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐬𝐭𝐚𝐫𝐭? 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐚𝐧𝐝 𝐥𝐞𝐭’𝐬 𝐛𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐢𝐝𝐞𝐚𝐬 𝐭𝐨 𝐥𝐢𝐟𝐞. 🚀

I deliver researched health and nutrition blog articles with intuitively placed SEO keywords throughout the text to help your online content stand out. Take advantage of my skills, expertise, and more than 20 years of experience in the healthcare industry as a Registered Dietitian to share science-backed information with your audience. I will help you create credible health and nutrition content that translates complicated medical jargon into easy-to-understand information so people can make informed decisions about their health. I love a challenge and welcome the opportunity of creating the content you need to grow your audience. The comment below is from one of my clients whose project has recently ended: "Working with Wendy has been an absolute pleasure. She always delivered high-quality content. Her articles were researched, accurate, and effectively optimized for SEO with well-implemented keywords. Wendy's openness to feedback and corrections also made this collaboration very easy and efficient. I highly recommend Wendy for her exceptional writing skills and reliability." Since I started calling myself a Health Writer, I have written on the following topics and more: - Healthy eating - The keto diet - Intermittent fasting - The Mediterranean diet - Histamine Intolerance - Diabetes - Gut health - Menopause - Dentistry - Regenerative farming - Mould toxicity - Corporate health programs - Product descriptions for web copy and labels - Yoga - Sleep - Mental health - The importance of breathing well - Teen Health - Weight loss - Nutrition supplements Hire me for all your web copy, blog articles, short eBooks, and email newsletters. I have a long list of happy clients who have requested that I keep my contracts with them open. However, many are inactive, leaving room for me to work for you!