Hire the best Salesforce Service Cloud professionals
Check out Salesforce Service Cloud professionals with the skills you need for your next job.
- $65 hourly
- 5.0/5
- (79 jobs)
TOP 1 PERCENT ON UPWORK WITH EXPERT VETTED, TOP RATED PLUS BADGE AND 100 PERCENT JOB SUCCESS RATE Phone System Expertise - Amazon Connect, Open AI, Salesforce, Service Cloud Voice, AWS Lex for chatbots and voicebots, Amazon Connect Adapter for Salesforce, AWS lambda Amazon Connect and Lex Architect and developer profile with extensive development experience. 130 plus AWS Connect contact centers created. Open AI Chatgpt integration with Lex. Generative AI projects like booking appointments via chatgpt bot etc. Salesforce Rank - Ranger Salesforce Certified Administrator Service cloud voice with Amazon connect set up for 25 plus customers from scratch. AWS Lex expert in creating chatbots and voicebots. Worked on 60 plus Lex bots creation from scratch. AWS Kendra integration with Lex. Extensive experience in Amazon Connect, LEX, Lambda, Kendra, Cloudformation, Dynamo Db, SES, SNS, EC2, Secret Manager, Cloud watch, Event bridge, S3, IAM and other AWS services. Custom CCP implementation for Amazon connect react js app with ac dialer, live agent status, real time metrics, recent activities, call result and many more features. Custom CCP and complete outbound dialer solution using connect and related services lambda, dynamodb etc. 1. More than twelve years of IT experience. Amazon connects six plus years of extensive experience from the architect level to the development level. 2. Complete deployment knowledge for both username and SSO-based. More than 130 amazon connect deployments and created contact flows of a very complex nature. 3. Knowledge of all configurations like create user, queue, routing profile, quick connect, reports, hours of operation, phone numbers, etc. 4. Can design architect and create contact flows as per the customer requirement of any complexity involving amazon lex or lambda or some other stuff. 5. Have a working knowledge of creating amazon lex and integrating it with amazon connect. 6. Know using lambdas to call external applications and using external data in amazon connect. 7. Implemented amazon connect chat widget and chat functionality. Interactive chat for amazon connect 8. Experience as technical lead development for amazon connect. 9 . Knowledge of other AWS services like lambda, kinesis, amazon Polly, transcribe, lex, SES, SNS, pinpoint, single sign-on, etc. 10 . Implemented amazon connect custom CCP using amazon connect streams. 11. Integrated custom CCP in Salesforce. Amazon connects CTI adapter whole working experience 12. Implemented features like callback, recording, amazon lex, out-of-office hours, wait time, dynamic queue selection, voicemail, etc. 13. Fluent in English with good interpersonal communication skills. 14. Working experience on Salesforce Service Cloud Voice. 15. Interactive chat messages for amazon connect. 16. Async chat solution for amazon connect. 17. Generative AI integration with connect and lex using chatgpt open ai platform. 18. Service cloud voice deployments and consultant for more than 25 customers. 19. Contact lens for call analytics and sentiment scoring. 20. Two way sms and email integration. 21. Agent performance using evaluation forms. 22. Agent workforce agent ui event build and deployed custom views and logic. 23. Cases and customer profiles. 24. Third party app integration with agent workforce. 25. Outbound dialer complete solution using connect and custom ccp. Live demonstration available anytime. Open for any questions related to Amazon Connect, Lex, SCV and related AWS services. Working in multiple technologies, including Salesforce, Dotnet, electron jS, Angular js, React Js. AWS amazon connects, lambda, cloud front, cloud watch, transcribe, contact analysis, Polly. Excellent communication skills and proactive suggestions for product and process improvements. Customer satisfaction is the foremost goal. Believes in building long-term relationships.Salesforce Service Cloud
AWS ApplicationAmazon LexSalesforceSalesforce LightningElectronAngularJSASP.NET MVCNode.jsAmazon Web Services - $125 hourly
- 5.0/5
- (121 jobs)
Greetings, Daris has over 100+ salesforce projects successfully completed and 10k+ hours on the platform. He is a Salesforce certified consultant who specializes in all aspects of the platform. Daris has certifications as both a Developer and Administrator. As a consultant, his goal is to implement code that enhances your experience and drives business growth. His experiences include: building custom apps, digital experiences, automating processes, reporting, and maintaining existing infrastructures /establishing new ones. In the past, Daris implemented applications that allow businesses to go fully digital and ditch the traditional need for paperwork. Outside of that, he has also saved clients thousands by building branded/In-house solutions. He has worked with small(2+ users) and large organizations(100+ users) in projects ranging from simple flow fixes to custom apps that enhance business productivity. Ultimately, his goal is to take your complex requirements and deliver groundbreaking solutions that focus on long-term success while engaging your team with the platform. Let's talk about your goals and how he can help, Thanks! List of some of expertise: Expertise: Salesforce, Wordpress, PDF Butler, Butler Sign, Conga Composer & Conga Sign, Salesforce Maps, High Velocity Sales, Digital Experiences, API Integrations, Apex, and Lightning Web ComponentsSalesforce Service Cloud
Authorize.NetSalesforce CRMDashboardSalesforce Sales CloudAdministrative SupportSalesforce LightningLightning BoltApexSalesforceCustomer Relationship ManagementTwilioJavaScript - $30 hourly
- 5.0/5
- (8 jobs)
A Salesforce Certified Consultant,Admin and Developer with over 8 years experience with Salesforce CRM and Force.com platform as a Salesforce Solution Architect, BA, Admin and Developer, Experience in Agile and Waterfall Project Management. Experience on Sales Cloud,Service Cloud,NPSP and Financial Services Cloud ⏩Delivered 50+ Salesforce Projects ⏩ 5 Star Feedback⭐⭐⭐⭐⭐ ⏩7x Salesforce Certifications: • Salesforce Certified Administrator • Platform Developer 1, • Service Cloud Consultant, • Sales Cloud Consultant • App Builder • Salesforce Certified Associate • Sharing and Visibility Designer I have extensive experience in Salesforce Administration/development and below are some of the typical activities that I perform: 1. Creation of custom Objects, Fields and Record types 2. User security and permission, profiles and permission sets , roles , sharing settings,Org wide defaults etc. 3. Create point and click code - using Process builder , Flows, Workflows , validation rules , simple triggers ,apex code and integrations via API calls 4. Setup of reports and dashboards - custom reports and dashboards 5. Data import using both data import wizard and dataloader 6. Installation of AppExchange apps into the Enterprise Org 7. Data entry for Account and contact setup , lead data import etc 8. De-duplication of accounts , contacts , leads 9. Handled average to complex Flows and process builder automationSalesforce Service Cloud
Social Media MarketingAPI IntegrationTechnical DocumentationTechnical WritingSalesforceApexSalesforce Sales CloudSalesforce LightningSalesforce CRMSalesforce App DevelopmentCustomer Relationship ManagementMicrosoft Excel - $80 hourly
- 5.0/5
- (57 jobs)
Salesforce architect and consultant with 6+ years experience working with Salesforce and integrating other apps such as Zapier, Docusign, Conga and ZoomInfo. My expertise is in quickly understanding business processes and customizing Salesforce to meet your objectives. I'm proficient in all aspects of Salesforce setup, training teams, troubleshooting Salesforce issues and implementing effective solutions. 3X Salesforce Certified as Administrator, Service Cloud and Experience Consultant with expertise in all areas of Sales Cloud, Service Cloud and Experience/Community Cloud setup and integration. As a committed professional, I'm accessible and responsive to complete your project to full satisfaction.Salesforce Service Cloud
Organizational DevelopmentZapierApexSalesforce LightningVisualforceSalesforce Sales CloudBusiness Process ManagementDatabase AdministrationMicrosoft Excel - $35 hourly
- 4.9/5
- (278 jobs)
I am a skilled Salesforce Architect and Top Rated Freelancer on Upwork with extensive technical exposure and a proven track record in developing and implementing innovative solutions. With expertise in Salesforce, Lightning Components, Apex, and various integration frameworks, I have successfully delivered projects across a wide range of industries. I am highly proficient in Java, J2EE, and other web technologies, enabling seamless integration between Salesforce and external systems. My strong problem-solving skills and attention to detail make me a valuable asset in driving business success. Technical Skills • Salesforce: Lightning Components, Lightning Flows, Apex Class, Triggers, Custom Settings, Custom Labels • Integration: Stripe, Xero, QuickBooks, DocuSign, Adobe Sign, PandaDoc, SAP, Formstack, Hubspot, ChatGPT, MailChimp, WhatsApp, Box.com, Google Drive, Twilio, Shopify,, Answer Hub, WooCommerce , Heroku, Amazon CTI, MuleSoft, Five9, ChatGPT, Zoho CRM. • Web Technologies: Java, J2EE, Servlet, JSP, JSF, Spring, Hibernate, REST, SOAP • Front-end: HTML, CSS, JavaScript, jQuery, AngularJS, Bootstrap, Lightning Design System (LDS) • Cloud Platforms: Heroku, AWS • Database: PL/SQL, SOQL, SOSL Recent Projects • Automation of Accounting for E7evate with Salesforce, Stripe, and QuickBooks integration. • Custom Search functionality using Alogia search and fetching data from Salesforce and WordPress using Node.js. • Storing attachments from Salesforce to OneDrive, Box, Google Drive, and Dropbox. • Extracting data from image files using Einstein OCR. • Twilio integration with Salesforce for SMS conversations. • WhatsApp integration with Salesforce for messages using Digital Engagement. • Setting up Sales Process, lead conversion, Web to lead, and LEX conversion for Pimlico Capitals. I am confident that my comprehensive skill set and experience make me the ideal candidate for Salesforce Architect roles. Please feel free to reach out to discuss how I can contribute to your projects and drive success.Salesforce Service Cloud
Web DevelopmentLightning BoltSalesforce App DevelopmentApexSalesforceSalesforce CRMSalesforce LightningSalesforce Sales CloudSalesforce Marketing Cloud - $100 hourly
- 5.0/5
- (10 jobs)
Salesforce Solution Architect and Consultant with over a decade of expertise in CRM development and implementation. Proven track record in designing and delivering robust CRM, ERP, and bespoke in-house database solutions. Exceptional proficiency in requirements discovery, workflow automation, system integrations, advanced data analytics, and comprehensive user testing, ensuring scalable and efficient outcomes tailored to business needs. Experienced in Implementing and Re-Implementing the following: Salesforce SalesCloud Salesforce Healthcloud Salesforce Service Cloud CPQ Einstein Analytics, Tableau CRM Structured and Unstructured Data Migration to Salesforce Advanced Integration Experience in: Stripe, Outreach, Docusign, PandaDoc, I also offer advisory in choosing a revops tech stack and best salesforce practices Cum Laude Bachelors of Business Administration in Statistics and Quantitative Methods from Zicklin School of Business.Salesforce Service Cloud
Salesforce Marketing CloudSalesforce CRMSalesforce App DevelopmentApexSalesforce LightningAdministrate - $105 hourly
- 4.9/5
- (124 jobs)
As a Sales and Marketing Operations Consultant specializing in Salesforce, Pardot, and Hubspot, I work with organizations to customize and optimize their CRM applications while seamlessly integrating them into existing sales, marketing, service, and organizational processes. Salesforce Project Highlights - Salesforce Implementation and Data Migration for more than 100 organizations - Salesforce Partner with a Self-Built App on the AppExchange for tracking MRR - Sales Process Customization and Documentation using Salesforce and industry best practices - Process Automation and Custom Object Buildout for robust data tracking - Expert in Sales Cloud, Service Cloud, Einstein, and Pardot - Salesforce Integrations with Outside Systems including Microsoft and Google - Salesforce Reports and Dashboards for Pipeline Management and Forecast Modeling - Security and Salesforce User Management for Enterprise Level Organizations I am an expert in Salesforce, Pardot, and Hubspot implementation, troubleshooting, application integration, report generation, and system maintenance. I bring extensive computer database, and internet technical skill into the world of CRM Administration with experience working in the following systems: Salesforce, Pardot, HubSpot, Zendesk, Quickbooks, Zapier, Outreach, Apollo, DocuSign, PandaDoc, Shopify, Salesloft, ConnectWise, SugarCRM, Insightly, Microsoft Dynamics, RPMTelco, and MasterStream. With more than a decade of providing exceptional customer service through email, phone, and face to face interaction, I have professional experience using an array of office tools and software including Salesforce, Zendesk, Microsoft Office, Google Docs, YouTube, and iWork. In addition, I have more than a decade of experience managing social media platforms like Facebook, Twitter, Googe+, and LinkedIn for companies and non profits. I am driven by my desire to provide my clients with a professional level of work that exceeds their expectations in an efficient and effective manner.Salesforce Service Cloud
Marketing AutomationSales OperationsMarketing Operations & WorkflowPardot DevelopmentZapierSalesforce App DevelopmentSalesforce EinsteinSalesforceHubSpotSalesforce LightningSalesforce Sales CloudSalesforce CRMPardot MarketingPardot - $75 hourly
- 4.9/5
- (109 jobs)
✅ Expert-Vetted (TOP 1% expert at UpWork) ✅ TOP RATED PLUS ✅ 100% Job Success ✅ $1.8M+ earned. Yet, I am just getting started.! I'm Thiago, a seasoned full-stack developer and marketing automation specialist dedicated to delivering outstanding outcomes. Throughout my career, I've had the privilege of collaborating with prestigious clients and esteemed organizations, including Bloomberg, Cargill, Costar, and various companies engaged in digital transformation. My unwavering commitment to client satisfaction is exemplified by my consistent track record of surpassing expectations and going the extra mile. Custom Application Development: My expertise lies in the realm of custom application development, encompassing a wide range of technologies such as .Net, C#, ASP.NET MVC, .NETCore, ReactJS, Angular, JQuery, SQL Server, HTML, CSS, WordPress, Salesforce, mobile app development, JavaScript, and Apex programming language. Salesforce: I possess an in-depth understanding of Salesforce clouds, including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Mulesoft, Field Service Lightning, Financial Service Cloud, Commerce Cloud, Experience Cloud, and NPSP. Additionally, I am well-versed in APEX programming, Lightning Web Components, process builders, workflow automation, and RESTful/SOAP API development. Marketing Automation: My extensive experience includes successfully executing numerous large-scale projects, involving the design of system architectures, seamless integration with external systems and databases, and the development of tailored solutions for lead routing, email notifications, and record de-duplication. I possess proficiency in leading marketing automation platforms such as Salesforce Marketing Cloud, Marketo, Eloqua, Pardot, and HubSpot, with a proven track record of implementing and configuring cutting-edge marketing automation solutions for enterprise-level organizations. Feel free to reach out to discuss how I can contribute to your success. Let's connect and explore the possibilities together. Technical Specification: Wordpress, CodeIgnitor, Zend, Magento, ExpressionEngine, iOS Development, Craft CMS, Personalization, Hubspot, Marketo, Eloqua, Mandrill, Git, PHP, Joomla, Silverlight, Android Development, IoT Development, Litmus, Symphony, .NET, C#, Agile SCRUM, HTML5, CSS3, SASS, NPM, Gulp/Grunt/Yarn, XML, SOAP, JSON, Linux, Bash, Apache/NGINX, Javascript, Node.js, Express.js, jQuery, mySQL, MongoDB, PostGres, Salesforce, CiviCRM, Apple Watch, Machine Learning, TensorFlow, Cloud AI, Azure Machine Learning, Shopify, Laravel, Amazon AWS, Ruby on Rails, Kentico, Sitecore, Umbraco, Elcom, Progress Sitefinity, DNN, Ingeniux, Episerver, Pimcore, Vue, Cesium, React, Angular, Ember, Backbone.js, Ember, Sharepoint, JavaSalesforce Service Cloud
XMLSalesforce Email StudioBusiness Applications ConsultationCustom AppAPICustomer PortalSalesforce Marketing CloudApexPardotSalesforce App DevelopmentSOAPSalesforce LightningSalesforce CRM - $33 hourly
- 4.9/5
- (79 jobs)
I’m a Salesforce Certified Sales Cloud, Service Cloud & Community Cloud Consultant, Developer & Administrator having 7+ years of experience. ✅ Experienced in Field Service Lightning and Lightning Flow Builder. ✅ Docusign and Conga Expert. Experience in doing Salesforce Integration with Twillio, RingCentral, Quickbooks Online, Mailchimp & Shopify, Stripe, Paypal. Experience in working with: ✅ Salesforce configurations/setup ✅ Salesforce classic to lightning migration. ✅ Implementing Field Service Lightning ✅ Lightning Flow Builder ✅ Rest/ Soap API Integration ✅ Netsuite Celigo Integration Expert ✅ Apex, Lightning Aura Framework & Lightning Web Components ✅ Triggers, Apex Test Classes ✅ Workflows, Process Builder, Approval Process. ✅ Profile, Sharing Settings, Role Hierarchy ✅ Service Cloud and Sales Cloud Implementation. ✅ Changeset Deployment ✅ Live Agent Setup 23x Salesforce Certified Application Architect & Consultant ✅ Salesforce Certified Data Cloud Consultant ✅ Salesforce Certified Integration Architect ✅ Salesforce Certified Identity & Access Management Architect ✅ Salesforce Certified Omnistudio Consultant ✅ Salesforce Certified Application Architect ✅ Salesforce Certified Sharing and Visibility Architect ✅ Salesforce Certified Data Architect ✅ Salesforce Certified Javascript Developer ✅ Salesforce Certified Platform Developer 2 ✅ Salesforce Certified CPQ Consultant ✅ Salesforce Certified Field Service Lightning Consultant ✅ Salesforce Certified Pardot Specialist ✅ Salesforce Certified Community Consultant ✅ Salesforce Certified Sales Cloud Consultant ✅ Salesforce Certified Service Cloud Consultant ✅ Salesforce Certified Einstein Analytics and Discovery Consultant ✅ Salesforce Certified App Builder ✅ Salesforce Certified Administrator ✅ Salesforce Certified Platform Developer 1 ✅ 100% Job Success ✅ 100% Client Recommendation ✅ Available in EST timezone. Thanks for having a look at my profile, and I look forward to the opportunity to work with you on your next Salesforce Project.Salesforce Service Cloud
RESTful APISalesforce LightningSalesforce Sales CloudSalesforce App DevelopmentDocuSignApexSalesforce Wave AnalyticsPardotSalesforce CRM - $50 hourly
- 5.0/5
- (13 jobs)
I am an enthusiastic and 4x certified Salesforce Developer and Technical Consultant with over five years of extensive experience in Salesforce platform development. My expertise spans across various Salesforce clouds including CPQ, Sales, Service, Marketing, and Pardot. I have a proven track record of delivering successful Salesforce projects across diverse industries, such as construction, real estate, healthcare, trucking, and hotel management. As a Senior Salesforce Developer, I specialize in building scalable solutions with deep expertise in Apex. ••• Core Expertise ••• Salesforce Sales Cloud Salesforce Service Cloud Salesforce Community Cloud Salesforce CPQ Salesforce Analytics Studio Pardot (Marketing Cloud Account Engagement) Quote Calculator Plugin (QCP) Integration with Salesforce CRM Customization Custom Fields & Objects Workflow Rules, Process Builders & Flow Builder Email Services & Templates Named Credentials and Remote Site Settings Advanced Approvals Processes Custom Settings & Metadata Salesforce Data Security (Field & Object Level Security) Org-Wide Defaults Permission Sets Sharing Rules Roles & Profiles Omni-Channel Case Routing Advanced Dashboards & Reports Advanced Email Automation Advanced PDF Invoice Generation using Visualforce High Velocity Sales Salesforce App Development Lifecycle Users and Queue Management API Integration RESTful APIs •••Technology Stack••• Lightning Web Components Aura Components Visualforce Development Lightning Design Systems Apex JavaScript HTML & CSS SQL, SOQL and SOSL •••Tools & Systems••• Salesforce DevOps Center Snowflake Workbench Tableau Figma OwnBackup Zapier Oracle Cloud Jira Bitbucket Git Zuora (Subscription Management) Dell Boomi Gearset (DevOps for Salesforce)Salesforce Service Cloud
SOQLSalesforce CPQSalesforceVisualforceSoftware IntegrationSalesforce Sales CloudAPI IntegrationSalesforce App DevelopmentSalesforce CRMApexSalesforce LightningCSSJavaScriptHTML - $70 hourly
- 4.9/5
- (32 jobs)
4x Certified Salesforce Administrator/Project Manager with 10 years of Salesforce experience and over 25 years of software development experience. Results oriented, creative, and solutions driven. Extensive knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Education Cloud, Non-Profit Success Pack (NPSP), and 3rd party integrations such as HubSpot, Pardot/Account Engagement, MailChimp, Tableau/Analytics Studio, Docusign, Conga, and Pandadoc. Salesforce Certifications and specialties include: . Salesforce AI Associate . Salesforce Certified Platform App Builder . Salesforce Certified Experience Cloud Consultant . Salesforce Certified Administrator . Process Automation Specialist . Sales Cloud Specialist . Security Specialist . Lightning Reports and Dashboards Specialist Other Degrees & Certifications . Master Business Administration (MBA) . Project Management Professional (PMP) . Certified Scrum Master (CSM)Salesforce Service Cloud
PardotHubSpotSalesforceDatabase AdministrationSalesforce CRMTableauSalesforce App DevelopmentSalesforce Sales CloudSalesforce LightningData MigrationDatabase DesignProject Management - $90 hourly
- 4.9/5
- (36 jobs)
Hello and thanks for checking me out. Here is what I can offer and have plenty of experience with: • General assistance with Salesforce and/or Pardot (MCAE) • Import & migration of data • Data prep/cleansing & duplicate management • Adding or improving automation (Lightning Flow) • Connections to external data sources • Improvements to the user experience (layout changes) • Reports & dashboards • On-going maintenance & improvements • Training Many of my clients are long-term, but maybe you only need a few tasks done. (Refer to my Systems Administration profile for more Pardot/MCAE information) Let me know if I can help you!Salesforce Service Cloud
ZapierMarketing AutomationPardotSalesforce CRMEmail MarketingSalesforce LightningData MigrationSalesforce Sales CloudPardot MarketingAutomationSystem Administration - $140 hourly
- 4.9/5
- (42 jobs)
Experienced Salesforce Consultant - 5x Certified. I have been Implementing and Administrating Salesforce for over 7 years with extensive experience with 3rd Party Integrations, Custom Apex Development, Automation Tools, and Reporting. While my average organization I support is roughly around 100-200 Salesforce users, some of my clients have +1000 employees that I support on the Salesforce Cloud.Salesforce Service Cloud
SQLApexSalesforce LightningMicrosoft ProjectCRM SoftwareObject-Oriented DesignMarketing Automation AuditSalesforce Marketing CloudSalesforce Sales CloudCustomer Relationship ManagementPardotEmail MarketingSalesforce CRM - $200 hourly
- 4.9/5
- (68 jobs)
𝟱-𝗦𝘁𝗮𝗿 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 ⭐⭐⭐⭐⭐ Salesforce Certified since 2010 ✅ 🎓 Certified Sales Cloud Consultant 🎓 Certified Service Cloud Consultant 🎓 Certified Data Architect 🎓 Certified Account Engagement (Pardot) Specialist ➡️ Plus 6 more Salesforce certifications 🎓 and 170+ Badges 🏆 👇 Check out my video 👇 👇 Check out my portfolio 👇 🎓 MBA from Duke University, North Carolina 🎓 Certified practitioner/consultant on Salesforce, Google Cloud, and Amazon Web Services 🎓 Fluent in English and French You're in good hands! I have 15 years of consulting experience helping companies of all sizes, from 3 to 300 employees. I lead consulting engagements and helped dozens of customers in Europe and Australia improve their sales and service operations by streamlining and digitizing their processes. "Sami is in a different league altogether as a stand-out, top calibre freelancer and simply outstanding Salesforce.com GURU." -- actual client feedback, October 2019 I pay high attention to detail with focus on end results. I set up customer-centric processes and data-driven KPIs. I specialize in B2B and B2G businesses, particularly in financial services (mortgage brokers, lenders, BNPLs, insurance brokers and carriers), technology (SaaS and fintech), and professional services (law firms, recruiting firms, compliance service providers). I am deeply familiar with the Salesforce technology stack: - Sales/Service/Experience Clouds - Account Engagement (Pardot) - Analytics and reporting - Integration with MailChimp, DocuSign, Xero.com, Conga, Nintex Drawloop, Zapier, HubSpot, LinkedIn, DiscoverOrg, LeanData, Drift, and much more - Installation and configuration of AppExchange apps I specialize in challenging assignments: - Greenfield and brownfield projects - Salesforce migration - Rearchitecting live orgs with zero end-user disruption - Updating and manipulating large data sets - Upgrading from Classic to LightningSalesforce Service Cloud
B2B MarketingDatabase DesignStrategyCustomer Relationship ManagementPardot DevelopmentSalesforce App DevelopmentSalesforceSalesforce CRMPardotSalesforce Sales CloudBusiness with 100-999 EmployeesSalesforce Lightning - $40 hourly
- 5.0/5
- (10 jobs)
I am a certified Salesforce Developer and Administrator having 4+ years hands-on experience with Salesforce. Experience in Force.com Development/ Integration experience on Salesforce.com using Custom Objects, Record Types Apex (Classes, Controllers & Triggers), Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce Pages, SOSL, SOQL, WSDL, Custom Tabs, Custom Objects, Junction objects, master-detail relationships and lookup relationships.Analytics and Dashboards. A competent Team Player who possess exceptional skills to exceed set target. I am result-oriented, independent, have ability to work with small/large teams, commendable interpersonal and time management skills, and have capability to work under pressure and manage other members of the team. Through my experience to date I believe that I have developed a range of skills and qualities to a high level. In particular, I can easily empathize with people's needs which enables me to be a strong team player. However I am equally comfortable and effective when left to work alone and I give maximum effort and commitment to all tasks undertaken. Learning new skills and investigating new ways of doing things interest me greatly and I try to make a positive contribution in my community whenever possible.Salesforce Service Cloud
Salesforce Marketing CloudAPISalesforce1JavaScriptVisualforceSalesforceApexSalesforce App DevelopmentSalesforce LightningSalesforce CRMSalesforce Sales CloudAPI Integration - $55 hourly
- 4.9/5
- (68 jobs)
I am a 19x Certified Salesforce Professional with over 9 years and 25000 hours of extensive experience in Salesforce, I am well-equipped to assist with your project, whether you need to add new automations, customise Apex, integrate with third-party apps, implement Marketing Cloud or add-ons like CPQ, CTI, or SMS. I am strongly motivated, focused and hard working. I thrive in intense environments with requirements that need creative solutions that are both scalable and easy to maintain. Why hire me? Gist of my expertise ✅ I DELIVER RESULTS, I SPEAK AND CRITICISE and DON'T SETTLE FOR MEDIOCRITY. ✅ I add VALUE to your CRM and Get paid for that VALUE. ✅ My belief is, salesforce has no boundaries, only salesforce experts do. ✅ Worked on over 🌟250 PROJECTS ranging from 30 HOURS to 1500 HOURS🌟. ✅ 🌟25000 hours worked on Salesforce.🌟 ✅ Handled salesforce from setting up the basic sales process using workflows, validation rules, flows to building complex requirements using apex, Aura component, LWC, Batch Classes, Apex Triggers. ✅ Successfully completed end to end data migrations for organisations with more than 50 million records. ✅ 3 AppExchange application live and services on over 5 different products. INDUSTRIES WORKED WITH 🏭Education 🏥Medical 🏦Banking 🏢E-Commerce 🏠Real Estate 🏗Manufacturing 🏠Mortgage SALESFORCE CERTIFIED 📌 Administrator 📌 Platform App Builder 📌 Marketing Cloud Administrator 📌 Marketing Cloud Email Specialist 📌 Salesforce Associate 📌 Platform Developer 1 📌 Platform Developer 2 📌 Javascript Developer 1 📌 Sharing & Visibility Architect 📌 Data Architect 📌 Application Architect 📌 B2C Commerce Developer 📌 CPQ Specialist 📌 Sales Cloud Consultant 📌 Integration Specialist 📌 Development Lifecycle and Deployment Architect 📌 Identity and Access Management Architect 📌 Systems architect certificate 📌 Experience Cloud Consultant I am committed to delivering top-notch Salesforce solutions tailored to your unique business needs. Let's collaborate to unlock the full potential of your Salesforce instance!Salesforce Service Cloud
JavaScriptData ModelingCloud ArchitectureSalesforceSalesforce App DevelopmentSalesforce Email StudioApexSalesforce Sales CloudSalesforce LightningAPI IntegrationSalesforce Marketing CloudSalesforce EinsteinSalesforce CPQSalesforce CRM - $120 hourly
- 4.3/5
- (70 jobs)
UpWork Expert Vetted and Top Rated I'm a Salesforce Certified Marketing Cloud Account Engagement Specialist and Certified Salesforce Administrator and have been customizing Salesforce for 10 years. I identify gaps in operational strategy and implement solutions to maximize growth and scale. I'm a big-picture strategic thinker with a focus on the details needed to turn strategy into action. I'm fluent in French and Russian with extensive international experience, including four years living in Russia. I'm a Fulbright scholar and I have an MBA from Boston University and over 20 years leading organizational improvements. I can help with strategic and operational planning, identifying areas of improvement in current operations, developing a plan to help you implement changes in your organization's process and strategy, and helping you align your mission and vision and achieve results. I can guide process improvements to reduce redundancy, improve efficiency, and increase productivity. I can create process documentation, including flow charts, analyze IT needs, and translate business needs into IT requirements.Salesforce Service Cloud
Business AnalysisUser Guide WritingProject ManagementFinancial AnalysisBusiness PlanUser Acceptance TestingSalesforceSalesforce CRMSalesforce LightningSalesforce Sales CloudSalesforce Marketing Cloud - $90 hourly
- 5.0/5
- (15 jobs)
I am a Senior Salesforce Administrator with currently (FIVE) SFDC certifications: Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Platform App Builder, and Sharing and Visibility Designer. I've assisted and led several brand new implementations in both Salesforce Classic and Salesforce Lighting (LEX). I've also assisted organizations that have already been up and running with salesforce leverage what they currently have and improve upon sales processes and workflows. I've well versed in process builder, flow, workflow, sharing and visibility settings, security, and various administrative settings. I have a strong background with other third party tools such as DocuSign, Outreach.io, SurgeyGizmo (Salesforce integration), just to name a few.Salesforce Service Cloud
Salesforce App DevelopmentSalesforce LightningSalesforce CRM - $45 hourly
- 5.0/5
- (8 jobs)
10+ years of salesforce experience with customization, administration, development, integration, deployments/migration, community implementation, the security review process, and app distribution using app-exchange/trial force. ★ Certifications: • Salesforce Certified Application Architect • Salesforce Certified Data Architecture and Management Designer • Salesforce Certified Sharing and Visibility Designer • Salesforce Certified Platform Developer I • Salesforce Certified Advanced Administrator • Salesforce Certified Administrator • Salesforce Certified Community Cloud Consultant • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce certified App Builder • Salesforce accredited Financial Service Cloud Consultant ★ Developing solutions and apps on Salesforce since 2011. ★ Main current specialization - Lightning components, Apex triggers, Apex classes, Visualforce, Rest API integration, Process Builder, Workflows, Validation rules, Email Templates Creation Governor limits, Data migration and Reports, Refactoring code, Reports, Dashboards ★ Technologies/Languages: Salesforce.com, Force.com, JavaScript,Angular JS ★ Integrations with Salesforce : • Pay- pal Payment Gateway, • Stripe payment gateway, • Authorize.net payment gateway, • Amazon Web Service • Google maps, • Bing maps • Textey SMS • 360 SMS • SMS Magic • Quick Books • SMS Magic • Salesforce to Salesforce Integration ★ Service Cloud Implementation: • Service console • Live chat • Omni Channel • Email to case • Web to Case • Field Service Lightning ★ Salesforce Community BuilderSalesforce Service Cloud
ApexSalesforceSalesforce1VisualforceSalesforce Sales CloudSalesforce LightningSalesforce CRM - $48 hourly
- 5.0/5
- (43 jobs)
🔹 14+ Years of Salesforce Expertise: Building and deploying large, scalable systems on Salesforce clouds. 🚀 🔹 Well-Rounded Salesforce Professional: Expertise in consulting, integration, and admin/development services. 💡 🔹 Lightning Framework Specialist: Mastery in AURA & Lightning Web Components (LWC) for dynamic user experiences. ⚡ Expert in: Worked on many projects for FSL, Zoom Integration with Salesforce, B2B Lightning Salesforce, CPQ, Pardot, MuleSoft Integration, AWS S3 Integration(using S3 Link), Marketing Cloud, Conga Composer, DocuSign, Adobe Sign, WebMerge, Mailchimp, Sightcall, Jitterbit. Worked on project for many business domains likes, 📌 AR (Account Receivable) 📌 AP (Account Payable) 📌 B2B (Business To Business) 📌 B2C (Business To Consumer) 📌 EIPP (Electronic Invoicing Presentment and Payment) 📌 CRM (Customer relationship management) 📌 CPQ (Configure, Price, Quote) 📌 Campaign Survey 📌 Banking & Finance 📌 Medical & Pharma 📌 Training & Education 📌 Credit Review etc. Offer services such as: ✅ Salesforce.com Customization and Force.com Development. ✅ Salesforce1 enabled sites, communities, and portals. ✅ Streamlining processes ✅ Integrating 3rd party applications through APIs (REST, SOAP), ✅ Data optimization and Data Migration ✅ Salesforce packages and clearing salesforce screening for app exchange packages. Hold the following certifications: 🏅 Salesforce Certified Solution Architect. 🏅 Salesforce Certified Integration Architect. 🏅 Salesforce Certified Platform Developer I. 🏅 Salesforce Certified Platform Developer II. 🏅 Salesforce Certified Sales Cloud Consultant. 🏅 Salesforce Certified Service Cloud Consultant. 🏅 Salesforce Certified Experience Cloud Consultant. 🏅 Salesforce Certified Force.com Developer. 🏅 Salesforce Certified Advanced Administrator. 🏅 Salesforce Certified Administrator. For the last 9 years, mostly served clients from the United States, the United Kingdom, and Canada, and communication has never been an issue due to timezone differences. #salesforce #sfdc #lightning #marketingcloud #commercecloud #b2bcommercecloud #einsteinai #api #certifieddeveloper #salescloud #pardot #upworktopfreelancer #mostsellerSalesforce Service Cloud
HubSpotLightning BoltAPI IntegrationApexSalesforce Email StudioSalesforce Marketing CloudSalesforce Sales CloudSalesforce LightningSalesforce App DevelopmentSalesforce CRMSalesforce - $80 hourly
- 4.9/5
- (91 jobs)
Based in Indianapolis (EST), I am a 10x+ certified Salesforce Architect/ Developer/ Consultant/ Admin. Carrying with me over 12 years of experience, my passion is architecting and implementing CRM solutions on Salesforce platform that are scalable, easy to adapt, intuitive and follow best industry practices. I have extensive experience implementing Sales, Service, Marketing, B2C Commerce and CX solutions of all sizes and complexities spanning across several industry domains (Life Sciences, Retail, Non Profit, Manufacturing, Real Estate, Finance, Fitness, Wineries, Hospitality, PetCare etc.) Have completed over 60 Sales and Service Cloud implementations, over 18 Marketing Cloud Implementations and 11 Pardot implementations so far. Have extensive depth and breadth of projects on Salesforce - IMPLEMENTATIONS - Fresh implementations, Sales/Service process setup & automation, Reporting, Customer and Partner/PRM Portals INTEGRATIONS - Have integrated Salesforce with ZenDesk, Quickbooks, Netsuite, Slack, HubSpot, Pardot, Marketing Cloud, Mail Chimp, Drift, Google Sheets, STRIPE, Teachables, Snowflake, JIRA, Outreach.IO, Salesloft and many more CUSTOMIZATIONS - Flows, Apex, LWC, Lightning, Triggers, Classes APP DEVELOPMENT - Custom App Development for AppExchange ADMINISTRATION - Security, SSO, User Setup, Custom Objects, Page Layouts, Automations, Reporting REPORTING/ ANALYTICS - Sales Reports, Service Desk KPIs, Forecasting, Pipeline reports, Lead/ Opportunity Funnel, SLAs and other custom reports My clients admire me for my Consulting and Problem Solving skills. I bring to the table a perfect blend of Sales, Service, Customer Experience and Marketing technologies along with domain expertise Below are the various certifications in my bag Certified Salesforce Application Architect Certified Salesforce Data Architect Certified Salesforce Data Cloud Certified Salesforce Integration Architect Certified Salesforce Sharing & Visibility Designer Certified Salesforce Admin Certified Salesforce Developer Certified Salesforce Service Cloud Consultant Certified Marketing Cloud Architect Certified Marketing Cloud Email Specialist Certified Veeva Admin My technology/tool stack comprises - - Force.com - Salesforce Sales and Service Cloud - Experience Cloud, Revenue Cloud (CPQ) - Health Cloud - Marketing Cloud/ ExactTarget - Pardot - Hubspot, Mail Chimp - B2C Commerce Cloud - Veeva CRM and Veeva Vault - Informatica Power Center (Development, Administration) - Informatica Cloud (Development, Administration) - Data warehousing, Data Modeling - SQL, PL/SQL - ZapierSalesforce Service Cloud
ApexCommerce CloudSalesforce App DevelopmentInformatica CloudSalesforce CPQPardot DevelopmentInformaticaService Cloud DevelopmentSalesforce LightningSalesforceSalesforce Sales CloudZapierPardotSalesforce Marketing Cloud - $20 hourly
- 5.0/5
- (1 job)
★PROFESSIONAL SUMMARY I am a Salesforce certified admin and developer with more than 7 years of experience in Salesforce. ★EXPERIENCE My experience includes development using Apex, Visualforce, Lightning, Process Builders, Workflows, Lightning flows, Validation rules, User creation, Profile and Permission setup, Record sharing, Lightning components, LWC, and other business tools required to set up an app. ★CONFIGURATION ✔ Creating custom applications, custom objects, and fields. ✔ Setting up page layouts, feed layouts, and record types. ✔ Configuring dependent picklists and setting up master-detail and lookup relationships. ✔ Implementing validation rules, workflow rules, processes with Process Builder, approval processes, and assignment rules. ✔ Setting up email templates. ✔ Creating reports and dashboards. ✔ Much more. ★CUSTOMIZATION ✔ LWC and AURA components ✔ CSS, JavaScript, jQuery, AngularJS implementation. ✔ JavaScript Remoting. ✔ Apex triggers with best practices. ✔ Visualforce page development. ✔ Lightning app development. ✔ Configuring custom buttons with JavaScript and Visualforce pages. ✔ Community development. Much more. ★MAJOR INTEGRATIONS OpenAI integration with Salesforce. Dropbox integration with Salesforce. Google Calendar integration. OmniScript setup. Salesforce Prompt Builder setup.Salesforce Service Cloud
Salesforce EinsteinSalesforce App DevelopmentApexSalesforceSalesforce CRMSalesforce Sales CloudSalesforce Lightning - $39 hourly
- 4.8/5
- (421 jobs)
⭐️⭐️⭐️⭐️⭐️ Prepare to meet your Salesforce Developer expert! 🏆 In the top 1% of all Upwork Talent with 👉𝐄𝐱𝐩𝐞𝐫𝐭- 𝐕𝐞𝐭𝐭𝐞𝐝👈identified through a screening process 🏆 With over 13 years of mastering Salesforce development, I specialize in crafting seamless solutions that harmonize with the Salesforce ecosystem, spanning Sales, Service, and Marketing Clouds. My skill set extends to Lightning Web Components Development, where I infuse efficiency and innovation into your projects. I can assist with everything from simple configurations to complex Salesforce buildouts and integrations. My experience spans working with companies of all sizes, from 2 users to over 12,000. Expert-Vetted Salesforce Freelancer on UpWork with 13 years of experience in Salesforce & 32,584 hours & 600+ Projects. 36X Salesforce Certified Architect | Salesforce certified Application Architect | Salesforce Solution Architect | Power BI | Salesforce Community Group Leader | Answer's Leader on Salesforce Trailhead** Gold Medallist in MBA. Moreover, people call me a Salesforce Guru and Salesforce Expert and winner of My Upwork Era badge for 2023 ✅ Current location USA, SAN DIEGO | Specializing in Salesforce Sales Cloud, Service Cloud, Pardot, Community Cloud, Commerce Cloud, Tableau, Power BI, CPQ, Apttus, QuickBooks, Marketing Cloud, Einstein Analytics, and many more. I have worked with 🌟High Profile Clients🌟 in my Salesforce Career, including the following to illustrate some of them: ✅ Yamaha Motors(Fortune 500 Company) ✅ University Of Berkley ✅ Ticket Master (~100 Million Estimated Revenue per Year) ✅ Lloyds Pharmacy(~150 Million Estimated Revenue per Year) 🏆 Here is a list of Salesforce Certifications I hold: - Salesforce Certified Sharing and Visibility Architect - Salesforce Certified Data Architect - Salesforce Certified Development Lifecycle and Deployment Architect - Salesforce Certified Integration Architect - Salesforce Certified System Architect - Salesforce Certified Tableau CRM and Einstein Discovery Consultant - Salesforce Certified Field Service Consultant - Salesforce Certified Nonprofit Cloud Consultant - Salesforce Certified Pardot Specialist - Salesforce Certified Marketing Cloud Consultant - Salesforce Certified Industries CPQ Developer - Salesforce Certified Development Lifecycle and Deployment Designer - Salesforce Certified Integration Architecture Designer - Salesforce Certified Application Architect - Salesforce Certified Data Architecture and Management Designer - Salesforce Certified Sharing and Visibility Designer - Salesforce Certified Sales Cloud Consultant - Salesforce Certified Platform App Builder - Salesforce Certified Experience Cloud Consultant - Salesforce Certified Administrator - Salesforce Certified OmniStudio Developer - Salesforce Certified JavaScript Developer I - Salesforce Certified Platform Developer I - Salesforce Certified Platform Developer II - Salesforce Certified Community Cloud Consultant - Salesforce Certified Marketing Cloud Email Specialist - Salesforce Certified Advanced Administrator (ADM 211) - Salesforce Certified Service Cloud Consultant. - Salesforce Certified Identity and Access Management Architect ✅ Salesforce Development Services:- - Apex Classes - Apex Triggers - Visual Force pages - LWC Pages - Lightning Aura - Integrations (WSDl / Json/ XML) - Rest API - Web services - Developing AppExchange Products - J Queries, Java Scripts ✅ Salesforce Consulting Services:- - AppExchange Tools - Administrator and End-user Training Documents - Consulting on moving to Salesforce.com - Go Live Document ✅ Salesforce Administration Services:- - Configuring the Vanilla Salesforce.com - Object/Field Creation - Setting up Users, Roles & Profiles - Creating Flows - Loading data via Data Loader - Various Reports & Dashboards - Chatter Functionality - Data Cleansing - Setting up Campaigns & Email Marketing Tools ⭐️Key Highlights: 🌟 Currently Featured as the Top Salesforce Freelancer in the Solution Architecture and Business Application Development on UpWork, which has over 116,000 Freelancers in the Category (Refer to Portfolio Section of my Profile for Details) 🌟 3 times Dreamforce hackathon developer coding challenge winner 🌟 Hold 36X Salesforce Certifications Why me: ✅ Client-Centered: I prioritize client satisfaction, value, and trust. ✅ Over-delivering: I consistently exceed client expectations. ✅ Responsive: I maintain open communication for efficient service. ✅ Resilient: I tackle and resolve client issues effectively. ✅ Kindness: I treat everyone with respect and aim to improve their situations. #salesforce #sfdc #lightning #marketingcloud #commercecloud #b2bcommercecloud #einsteinai #api #certifieddeveloper #salescloud #pardot #upworktopfreelancer #mostseller #toprated #lightning #sales cloud #service cloud #marketing cloudSalesforce Service Cloud
API IntegrationSolution ArchitectureVisualforceCRM DevelopmentSalesforce App DevelopmentSalesforce Email StudioSalesforce Marketing CloudSalesforce Sales CloudSalesforce LightningSalesforce EinsteinSalesforce CPQSalesforce CRMSalesforce - $30 hourly
- 5.0/5
- (209 jobs)
I am a 20𝐱 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐚𝐥𝐞𝐬, celebrated as one of the 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤 with a remarkable 100% 𝐣𝐨𝐛 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐫𝐚𝐭𝐞. Over the past 12+ years, I have proudly completed 1,000+ 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬,, delivering exceptional results across various Salesforce ecosystems, including: Salesforce Sales Cloud Marketing Cloud NPSP (Nonprofit Success Pack) Pardot (Marketing Cloud Account Engagement) From seamless consultations to intricate customizations, comprehensive integrations, and full-scale implementations, I have tackled projects of all sizes—small businesses to large enterprises. 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 📌 Salesforce Sales Cloud 📌 Salesforce Marketing Cloud 📌 Pardot (Marketing Cloud Account Engagement) 📌 NPSP 📌 Salesforce AppExchange Managed Packages Development 📌 Salesforce Integration 📌 Salesforce Implementation 📌 Salesforce Customizations and Data Migration 📌 Salesforce FLS 𝘐 𝘢𝘮 𝘱𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘵 𝘪𝘯 𝘢 𝘸𝘪𝘥𝘦 𝘳𝘢𝘯𝘨𝘦 𝘰𝘧 𝘱𝘳𝘰𝘨𝘳𝘢𝘮𝘮𝘪𝘯𝘨 𝘢𝘯𝘥 𝘥𝘦𝘤𝘭𝘢𝘳𝘢𝘵𝘪𝘷𝘦 𝘵𝘰𝘰𝘭𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨: ✅ 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐓𝐨𝐨𝐥𝐬: Apex, Visualforce, Lightning, Aura, LWC, Apex Triggers, Batch, Scheduler, SOQL, SOSL, Platform Events ✅ 𝐃𝐞𝐜𝐥𝐚𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐨𝐨𝐥𝐬: Workflow Rules, Process Builder, Flow, ScreenFlow, Validation Rule, Email Templates, Journey Builder, Data Extension ✅ 𝐖𝐞𝐛 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬: JavaScript, Angular, Vue, React, jQuery, HTML, CSS ✅ 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: SAP, Zuora, DocuSign, Adobe Sign, PandaDoc, Wrike, Yieldex, Operative, Weather.com, Stripe, Twilio, Blackthorn, HubSpot, Celigo, NetSuite, WordPress, FormAssembly, Titan, Formstack, Docomotion, Nintex Drawloop DocGen, ChatGPT, Zoho CRM, Salesforce Chrome Extensions Development 🎓 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 🎓 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐡𝐚𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐕𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐃𝐚𝐭𝐚 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐋𝐢𝐟𝐞𝐜𝐲𝐜𝐥𝐞 𝐚𝐧𝐝 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐲𝐬𝐭𝐞𝐦 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐓𝐚𝐛𝐥𝐞𝐚𝐮 𝐂𝐑𝐌 𝐚𝐧𝐝 𝐄𝐢𝐧𝐬𝐭𝐞𝐢𝐧 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐅𝐢𝐞𝐥𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐍𝐨𝐧𝐩𝐫𝐨𝐟𝐢𝐭 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐚𝐫𝐝𝐨𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐂𝐏𝐐 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐋𝐢𝐟𝐞𝐜𝐲𝐜𝐥𝐞 𝐚𝐧𝐝 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐃𝐚𝐭𝐚 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐡𝐚𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐕𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐚𝐥𝐞𝐬 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐀𝐩𝐩 𝐁𝐮𝐢𝐥𝐝𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐨𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐎𝐦𝐧𝐢𝐒𝐭𝐮𝐝𝐢𝐨 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐉𝐚𝐯𝐚𝐒𝐜𝐫𝐢𝐩𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐈 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝 𝐄𝐦𝐚𝐢𝐥 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐨𝐫 (𝐀𝐃𝐌 211) • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭. • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐈𝐝𝐞𝐧𝐭𝐢𝐭𝐲 𝐚𝐧𝐝 𝐀𝐜𝐜𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 I have independently led projects across various industries, including logistics, technology, finance, healthcare, and more, for clients in the Americas, Europe, Asia, Australia, and Africa. My strength is my extensive experience with multinational corporations and commitment to timely, quality results.Salesforce Service Cloud
Salesforce Email StudioSalesforce Wave AnalyticsSalesforce Marketing GPTSalesforce EinsteinSalesforce CPQSalesforce App DevelopmentCSSAPI IntegrationPardotSalesforce Marketing CloudSalesforce Sales CloudSalesforce LightningApexSalesforce CRM - $30 hourly
- 4.8/5
- (69 jobs)
✅ Delivered 800+ Salesforce Projects ✅ 5 Star Feedback⭐⭐⭐⭐⭐ My experience includes development using Apex, Visualforce, Lightning, Process Builders, Workflows, Validation rules, Lightning components, LWC, and other business tools required to set up an app. Apart from Salesforce, I do have experience with NodeJS, ReactJS, React Native, PHP (Basic), MySQL, Firebase. Right now I have nine certifications: ✔Salesforce Certified Associate ✔Salesforce Certified Sharing and Visibility Architect ✔Salesforce Certified Field Service Consultant ✔Salesforce Certified Experience Cloud Consultant ✔Salesforce Certified Service Cloud Consultant ✔Salesforce Certified Data Cloud Consultant ✔Salesforce Certified Platform App Builder ✔Salesforce Certified Administrator ✔Salesforce Certified Platform Developer II ✔Salesforce Certified Platform Developer I ★ Configuration: ✔ Creating custom application, custom objects and fields. ✔ Setting up the page layouts, feed layouts, record types. ✔ Configuring dependent pick lists, setting up master - lookup relations. ✔ Implementing validation rules, Workflow rules, Processes with Process builders, Approval Processes, Assignment Rules. ✔ Setting Email templates. ✔ Creating reports and dashboards. ✔ +Much More ★ Customization: ✔ CSS, JavaScript, Jquery, Angular JS implementation. ✔ JavaScript Remoting. ✔ Apex triggers with best practices. ✔ Visualforce page development. ✔ Lightning App Developement. ✔ Configuring custom buttons with JavaScript, Visualforce pages. ✔ Community development. ✔ + Much More ★ Major Integrations: ✔ Cpanel/WHM ✔ Mailchimp ✔ Shopify ✔ Quickbooks ✔ Wordpress ✔ Cin7 ✔ Google Calendar/Drive ✔ Dropbox ✔ Verizon/Frontier ✔ ZendeskSalesforce Service Cloud
AppExchangeSalesforce App DevelopmentSalesforce Sales CloudSalesforce LightningSalesforceVisualforceApex - $40 hourly
- 4.7/5
- (467 jobs)
One of the Top- rated developers on Upwork with a “𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 𝐏𝐋𝐔𝐒” badge and 99+ job success rate. I have completed 𝟒𝟎𝟎+ 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 over the last 8 years, which include Salesforce and HubSpot consultation, development, customization, Integration and complete implementation to small bug-fixing jobs. The project length does not matter to me, 𝐌𝐲 𝐦𝐚𝐢𝐧 𝐦𝐨𝐭𝐭𝐨 𝐢𝐬 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐦𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐚𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡 𝐭𝐡𝐞𝐢𝐫 𝐠𝐨𝐚𝐥𝐬. So, I am ready to take care of your project. Over the last 8+ years, I have implemented every aspect of Salesforce and HubSpot – 𝐒𝐚𝐥𝐞𝐬 𝐂𝐥𝐨𝐮𝐝, 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝, 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐂𝐥𝐨𝐮𝐝, 𝐏𝐚𝐫𝐝𝐨𝐭, 𝐂𝐮𝐬𝐭𝐨𝐦 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧, Third-party Integration, Data Migration, Customer Portals, Force.com Sites, Salesforce Lightning and AppExchange App Development. I possess extensive expertise in various aspects of HubSpot, including 𝐒𝐚𝐥𝐞𝐬 𝐇𝐮𝐛, 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐇𝐮𝐛, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐇𝐮𝐛, 𝐚𝐬 𝐰𝐞𝐥𝐥 𝐚𝐬 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐂𝐌𝐒. My skills encompass Web Designing, Email Template Designing, KPI Setup, Third-party App Integration, and Data Migration. I have broad experience with 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 and its wide array of features. My expertise includes setting up and optimizing 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, 𝐂𝐑𝐌 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐚𝐧𝐝 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 to enhance client relationships and streamline workflows. I am proficient in building 𝐜𝐮𝐬𝐭𝐨𝐦 𝐬𝐚𝐥𝐞𝐬 𝐟𝐮𝐧𝐧𝐞𝐥𝐬, 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐧𝐠 𝐞𝐦𝐚𝐢𝐥, 𝐒𝐌𝐒 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬, and 𝐝𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐥𝐚𝐧𝐝𝐢𝐧𝐠 𝐩𝐚𝐠𝐞𝐬 tailored to specific business needs. Additionally, I excel in utilizing 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐚𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 tools to measure performance and drive informed decision-making. 𝐌𝐲 𝐒𝐤𝐢𝐥𝐥𝐬 𝐚𝐧𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: • Proficient in comprehending high-level project specifications and strategizing project implementation approaches. • Customization of standard logic and pages. • Set up workflow and approval processes. • Configure automation & Analytics • Integrations with 3rd-party services • Expert in data migration and management • Specialization in email template and landing page designing • Rich knowledge of Apex triggers and controllers. • Strong command of Lightning Web & Aura Components • Communities and Force.com site development with custom login forms and design. • Excellent in communication. • Expert in setting up data security and developing reports to visualize data on the dashboard. • Expert in CTI, Zapier, Docusign, Mailchimp, Quickbooks, and Stripe integration Independently, I have handled numerous projects from these varied domains for clients based out of the American, European, Asian, Australian and African regions. I have extensive experience with various multinational corporations. Delivering on-time quality products is the strength I value the most. 𝐑𝐞𝐦𝐞𝐦𝐛𝐞𝐫: 𝐖𝐡𝐚𝐭 𝐈 𝐩𝐫𝐨𝐦𝐢𝐬𝐞...𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫.Salesforce Service Cloud
Salesforce CRMAutomationSalesforceSalesforce App DevelopmentAPICRM DevelopmentSalesforce Marketing GPTSalesforce EinsteinSalesforce CPQPardotSalesforce Marketing CloudSalesforce Sales CloudApexSalesforce Lightning - $45 hourly
- 4.8/5
- (40 jobs)
Experience in working with: ✅ Salesforce configurations/setup ✅ Salesforce classic to lightning migration. ✅ Field Service Lightning ✅ Flow Builder ✅ Rest/ Soap API Integration ✅ Apex, Lightning Aura Framework & Lightning Web Components ✅ Triggers, Apex Test Classes ✅ Workflows, Process Builder, Approval Process. ✅ Profile, Sharing Settings, Role Hierarchy ✅ Service Cloud and Sales Cloud Implementation. ✅ Live Agent Setup ✅ Einstein Bot, Salesforce CPQ Salesforce Certified Developer and Consultant ✅Salesforce Certified Application Architect ✅Salesforce Certified Data Architect ✅Salesforce Certified Sharing and Visibility Architect ✅Salesforce Certified Sales Cloud Consultant ✅Salesforce Certified Service Cloud Consultant ✅Salesforce Certified Field Service Lightning Consultant ✅Salesforce Community Cloud Consultant ✅Salesforce Certified Platform App Builder ✅Salesforce Certified Platform Developer I ✅Salesforce Certified Administrator Successfully delivered Integrations with: ✅ Stripe ✅ SAP ✅ Tipalti ✅ PokitDok ✅ QuickBooks ✅ MYOB ✅ JIRA ✅ Esker ✅ YayPay ✅ ZenKraft ✅ PayPal ✅ Accounting Seed ✅ Google Maps ✅ Office 365 ✅ Slack AppExchange Product Experience: ✅ Conga Composer ✅ Property Base ✅ DocuSign ✅ Nintex DrawLoop ✅ Salesforce CPQ (formerly called SteelBrick) ✅ Field Service LightningSalesforce Service Cloud
APISalesforce CRMSalesforce Sales CloudDashboardSalesforce App DevelopmentApexCPQ SoftwareAutomated WorkflowSalesforce1Salesforce LightningBusiness Applications ConsultationVisualforceAppExchange Want to browse more freelancers?
Sign up
How it works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
How do I hire a Salesforce Service Cloud Freelancer on Upwork?
You can hire a Salesforce Service Cloud Freelancer on Upwork in four simple steps:
- Create a job post tailored to your Salesforce Service Cloud Freelancer project scope. We’ll walk you through the process step by step.
- Browse top Salesforce Service Cloud Freelancer talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Salesforce Service Cloud Freelancer profiles and interview.
- Hire the right Salesforce Service Cloud Freelancer for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Salesforce Service Cloud Freelancer?
Rates charged by Salesforce Service Cloud Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Salesforce Service Cloud Freelancer on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Salesforce Service Cloud Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Salesforce Service Cloud Freelancer team you need to succeed.
Can I hire a Salesforce Service Cloud Freelancer within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Salesforce Service Cloud Freelancer proposals within 24 hours of posting a job description.